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Mr Kieran Pehm, Commissioner, NSW Health Care Complaints Commission, spoke to the HARC network in April 2010 to help us consider how to improve healthcare delivery for people with low health literacy.
HARC stands for the Hospital Alliance for Research Collaboration. HARC is a collaborative network of researchers, health managers, clinicians and policy makers based in NSW, Australia managed by the Sax Institute.
HARC Forums bring members of the HARC network together to discuss the latest research and analysis about important issues facing our hospitals.
For more information visit saxinstitute.org.au.