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Professor Kieran Walshe, from the Centre for Public Policy and Management at Manchester Business School in the UK, addressed the HARC network in April 2008 about how analysis of public service failures can help organisations learn and improve their performance.
HARC stands for the Hospital Alliance for Research Collaboration. HARC is a collaborative network of researchers, health managers, clinicians and policy makers based in NSW, Australia managed by the Sax Institute.
HARC Forums bring members of the HARC network together to discuss the latest research and analysis about important issues facing our hospitals.
For more information visit saxinstitute.org.au.