2. Illustration of key organizational behaviours
concepts
Creative Thought Process
• A different viewpoint – proficient working v/s committing deliberate
mistakes
• Multilevel breakdown of error making
Role of Perception
• Most people perceive mistakes as detrimental
• Bringing the connotation ‘Learning from Mistakes’ into organizational
framework
3. Demonstration of Values
• Defying convention
• Take risks
• Rationality and Objectivity
Traps
• Anchoring Trap
• Confirming Evidence Trap
Learning
• Experience gained through mistakes brings permanent change in
individual/organization
4. • To defy fundamental assumptions – Aims to reduce few of
the assumptions by means of deliberate error.
• Potential of future gains – Aims to raise organizations profit
by exploiting on some of the deliberate error.
• To explore the nature of problems faced – To reduce
required parameters of testing by introducing deliberate
mistakes.
• Potential gains may outweigh the cost of mistake – Future
gains due to mistake will surpass its current cost.
• To overcome anchoring trap – Organization anchored around
orthodox approach can be pulled out of the trap by means
of deliberate error.
Rationale of making mistakes
5. Companies like ITC, P & G and HUL hires fresh engineering
graduates and subject them to very challenging role. By doing
so they target for those potential candidates who are having
required skillset, right attitude and vision.
Rolls Royce Engine blade off test – By performing blade off
test RR has reduced many essential parameters which were
beyond human capacity. Thus saving time and laying a path
for future profit on expense of one engine.
Rationale of making mistakes
Examples
Blade blasted of to study various parameters
which was very tedious by means of software
6. Overconfidence
Example – start ups v/s corporate giants
Risk aversion
Nokia
Confirming Evidence
Selecting IIM Raipur
Faulty Feedback
Indian education system