Business Studies - Lesson 2Presentation Transcript
M4/12 – Business Studies Departments inside a Business
Departments We shall now take a look at the organisation insidea company or business. The business can be broken down into separate departments that each provide a separate yet important function.
Departments Accounting Human Resources Marketing and Sales Operations Procurement Research and Development Information Technology Communication Administration
Accounting Money, money, money. The measurement and reporting of all things relating to the money within a business. Responsibilities include raising money to start a business, paying taxes on time and paying for goods, services or wages. Any action concerning the finance within a business must be recorded and stored by the accounting department. finance - the management of money the money required to start and run a business
Human Resources The department within a business that is responsible for the employees within a company. Hiring and firing of employees. Training of new and existing employees. Dealing and helping with any employees problems such as illness. employees - the people paid to work for an organisation or business. fire - to dismiss someone from their job, tell someone they have lost their job. train - educate an employee, help them to carry out their job.
Marketing and Sales Responsible for selling the companies products and maintaining the relationship with the customer. Marketing – Promoting a companies product, advertising, getting people interested in a product. Sales – Finding purchasers of a product, coming to an agreement on the selling of a product. promote - help to make something popular purchaser - the person that is buying a product
Operations Makes the product or delivers the service. Production produces the raw materials into the delivered goods. Customer Service supports customers who need help with the product or service.
Procurement Buying or purchasing raw materials or component parts. Responsibility of procurement to purchase the right quality and quantity of goods and/ or services - at the best price.
Research and Development Finding out ways to improve a business by increasing knowledge and using this knowledge to create new applications. research – to study a subject in order to find out more information about it development – the act of improving something by changing it or making it larger
Information Technology Computers within business. The study, design, development, installation, support or management of computer-based information systems, particularly software applications and computer hardware. IT deals with the use of electronic computers and computer software to convert, store, protect, process, transmit and retrieve information, securely.
Communication Responsible for communication within the organisation, as well as outside the organisation. Public Relations. Dealing with customer relations Making sure the public has a good impression of the business
Administration Provides administrative support for other departments. Organising people and resources efficiently. Typing Filing Data Entry Timekeeping
Business Organisation Organisation by type Globalbusinesses – complex organisation structures National– organisation possibly stretches throughout the country Regional – could be through a county or wider area (North West, South East, etc.) Local – small organisations serving local area or community