Business process managementBusiness process management is a managerial discipline which treats business processes as assets. These assets directly improve the enterprise performance by driving operational excellence and business agility (flexibility).SharePoint – Document Management System. Document management system is a set of computer programs used to track, store, process (through workflows), and versioning of electronic documents (sometimes including images). Project Management – full project planning, based on PMBOK guide. PMBOK = Project Management Book of Knowledge
The current process suggests that all documents handling to be processed through paper documents.Internal route of the procedureThe issue is provided in the office of National Center of Social Health and Analysis (NCSHA) at the Ministry of Health (MoH)A correspondence is processed by the MoHThe correspondence is sent to Community Health directorate (attached to MoH)The issue is reviewed and approved by an expertThe issue is sent for a signature by the deputy minister. The letter is prepared in three copies – one for the archive of MoH, one NCSHA, and one for the issuer
A full list of project tasks could be found on the respective Microsoft Project Document.
Deeper analysis on document management system, developed by Technical University of Sofia (Acstre Procurement).What steps would you suggest for implementing SharePoint Foundation for the TU-Administration at the English Language Department of Engineering?Define clear workflows for each year, including Master degree.Implement the DMS for the entry documents for first year students as a pilot project.Undergo the necessary trainings where appropriate.Implement the rest workflows one by one.
Final year master thesis presentation
Business processes and documentmanagement system for regulatoryadministration in e-government services.Implementation in “Approving Contents of aBeverage Procedure”, Ministry of Health
Presentation Roadmap• Purpose• Possible DMS Considerations• Current State of the Procedure• The E-Service, Based on SharePoint• Project Management• Conclusion
PurposeThe purpose of the thesis is to demonstrate skills inthree areas:• Business process management• SharePoint technology for electronic document management• Project management, based on PMBOK guide
Current State of the Procedure Copy for the Issuer Copy for MoH Approved? Letter of Rejection Review by MoH Expert Community of Health Directorate MoH Copy for the Deputy Minister Issuer NCSHA Deputy Minister
The E-Service, Based on SharePointTechnology Prepare a Send an email Stop workflow Motivating Letter Store the Motivating Letter Rejected into a DB Issuer STEP 3: Change STEP 1: Store the STEP 2: Start STEP 4: Review and Send approval for documents status documents in a workflow to review approval by MoH document set to ‘For Review by database the document set Expert. MoH Expert’. Send an email Approved Store the approved STEP 5: Review and Set content issue into a sign by Deputy approval status database Minister
Project Management forImplementation of SharePoint• Time Management• Cost Management• Risk Management• Training Time
Project Management. Training Time Course Name Description Basic Microsoft Office Training The course should provide a basic Course computer literacy to the experts involved in the procedure. Such a course, should include knowledge on the following products from the Microsoft package: Microsoft Word Microsoft Excel Microsoft Outlook Such a course takes around 3-5 days. Basic Internet Literacy Basic browser literacy for browsing the SharePoint libraries. SharePoint training The SharePoint training should involve the following: Login to SharePoint web site SharePoint navigation SharePoint terms (such as libraries, site, workflow, etc.) Working with SharePoint workflows Individual course for SharePoint workflows, depending on experts’ assignments Administration of a SharePoint farm (required for the IT Department specialist, who will administer the SharePoint farm)
Conclusions• Reduced Storage• Flexible Retrieval• Flexible Indexing• Improved, Faster and More Flexible Search• Controlled and Improved Document Distribution• Digital Archiving• Improved Internal Operations• Improved Issuer / Client Service and Satisfaction