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Get Results from Social
       and SEO
Connect with the DMA…
• The #tag for this event is: #dmasocialSEO

• LinkedIn: DMA: Direct Marketing Association (UK)
  Limited

• Twitter: @DMA_UK/ @DMANorth

• DMA Website: http://www.dma.org.uk

• Email: dma@dma.org.uk or events@dma.org.uk

• Phone: 020 7291 3300 or 0161 918 6780
Today’s agenda

• 17.00 – 17.30: Registration and Coffee
• 17.30 – 17.35: Event Introduction
               - Kelly Farrington, Managing Director,
                  Media Wow
• 17.35 – 18.20: Social – Bloom Agency
•              - Alex Craven, CEO
•              - Peter Laflin, Head of Insight
• 18.20 – 19.05: SEO – Latitude Digital Marketing
•              - James Lowery, Head of SEO
• 19.05 – 19.15: Q&A and Close
• 19.15 – 20.00: Networking
DMA – Getting Results from
Social
Alex Craven - CEO
@alexcraven

Peter Laflin - Head of Data Insight
@systemspeter

#dmasocialSEO

                                      Digital Discovery
Getting Results from
        Social
Big Data & CRM & DM

                        Digital Discovery
There is A LOT of it!
                        Digital Discovery
And it happens all the time, everywhere
                                          Digital Discovery
Image source
   http://profesorbaker.com/2011/08/27/your-digital-footprint-danger-or-opportunity/Discovery
                                                                                Digital
Single Customer View
                       Digital Discovery
Next generation integrated social
media tool                    Client X   Client Y
                                              Client Z
                                                                CallCredit
    University
    of Reading

                                Bloo
                                m                     Whisper
Departmen               TSB
t of
Innovation                               DataSift
& Skills

   University                                            Etc…
   of
   Cambridge     University                         Twitter
                 of Oxford         Facebook


                                                                   Digital Discovery
1. Identifying true
   influencers
2. Using your existing
   customers
   to find new customers
3. Trigger based       Digital Discovery
1. Identifying true
   influencers




                      Digital Discovery
#DE2012




#DE2012   Digital Discovery
#DE2012




#DE2012   Digital Discovery
#DE2012




#DE2012   Digital Discovery
#DE2012: Top Tweeters




#DE2012                 Digital Discovery
#DE2012: Top Tweeters




          4 joint followers


#DE2012                       Digital Discovery
#DE2012: Top Tweeters




#DE2012                 Digital Discovery
#DE2012: Top Tweeters




#DE2012                 Digital Discovery
#DE2012: Top Tweeters




#DE2012                 Digital Discovery
#DE2012: Top Tweeters




#DE2012                 Digital Discovery
#DE2012: Top Tweeters:




#DE2012                  Digital Discovery
#DE2012: Top Tweeters:




#DE2012                  Digital Discovery
#DE2012: Top Tweeters:




#DE2012                  Digital Discovery
#DE2012: Top Tweeters:
Account           Klout   Influence
Nicolebeale       48      57
Cyberdoyle        56      52
Bnhorsburgh       41      36
ABLocalBargains   42      21
Nick_Appleyard    52      20
GraemeEarl        50      18
Amendor           55      12
Cpheth            43      12
Penval            47      12
Dotrural          43      12




#DE2012                               Digital Discovery
Eurovision 2012




DMA               Digital Discovery
Client Case Study




DMA                 Digital Discovery
Hampton Court Influencers
      @AdamHenson
                                   @BillOddie




      Garden conversationGarden Conversation    HRP_Palaces


DMA                                                      Digital Discovery
Our Insight
• Normal SSE strategy: reach = 74,000
• SSE strategy: reach = 115,000

• 55% improvement in reach

• This approach also has massive SEO benefits




  DMA                                      Digital Discovery
Domain Authority: 41

                                                      3, 560
                                                      Followers
                                                      80 Users of App

We gave Matt tickets to HCPFS

Blog Post on Landscape Juice with link
back to AHI Hampton Page

Matt is a garden designer, key influencer
and has agreed to guest blog for AHI




      DMA                                                  Digital Discovery
Spam Networks




LonData VI      Digital Discovery
2. Using your existing
   customers
   to find new customers




                           Digital Discovery
                                                      Your Data           UK Data                        

CAMEO UK Group - Profile Table                     Records        %   Records        %     Index    Z-Score

1:  Affluent Singles and Couples in Exclusive        71       2.13    1,235,119     3.09   68.73     -3.85
Urban Neighbourhoods
2:  Wealthy Neighbourhoods Nearing and              193       5.78    1,544,822     3.87   149.36    4.75
Enjoying Retirement
3:  Affluent Home Owning Couples and                666      19.95    4,815,039   12.06    165.36   11.44
Families in Large Houses
4:  Suburban Home Owners in Smaller Private         788      23.60    5,603,742   14.04    168.11   13.05
Family Homes
5:  Comfortable Mixed Tenure                        339      10.15    3,749,170     9.39   108.10    1.49
Neighbourhoods
6:  Less Affluent Family Neighbourhoods             506      15.15    5,731,788   14.36    105.55    1.33

7:  Less Affluent Singles and Students in Urban     159       4.76    2,333,216     5.85   81.47     -2.90
Areas
8:  Poorer White and Blue Collar Workers            290       8.69    6,029,064   15.10    57.51    -13.10

9:  Poorer Family and Single Parent                 196       5.87    4,314,259   10.81    54.32    -12.08
Households
10:  Poorer Council Tenants Including Many          131       3.92    4,400,996   11.03    35.59    -21.06
Single Parents


    CAMEO
                                                                                                    Digital Discovery
Campaign Target Audience
 ABC1. Average age 50. Wealthy neighbourhoods nearing retirement. Affluent home
 owning couples & families in large houses. Midlands, East, South West, West South
 and South East. HHI £75k +




                                                                                     Digital Discovery
Campaign Target Audience
TGI Statements
 Attitudes – Cars:
 ‘My Car Is Only There To Get Me From A To B’
 ‘My Car Should Express My Personality’
 ‘I Like Driving’
 ‘I Like To Drive Fast’
 ‘You Can Judge A Person By The Car They Drive’
 ‘I Like Innovative Cars’
 ‘My Car Should Catch People's Attention’
 ‘Am Not Interested In What Goes On Under The Bonnet Of A Car’




                                                                 Digital Discovery
How It Works
@Present
Customer                @Influencer
@Present
Customer
                                      YourCampaign




@PotentialCustom
er
   @PotentialCustom
   er
     @PotentialCustom
     er



                                                     Digital Discovery
Antonio Carlieglio
                                                                                                                           Carly Fiorini
                                                                            @a_carlieglio
                                                                                                                           @carlyforCA
     Angela Crossland
     @AngeCrossland                                                                      Specialist Financial IT
                                                                                         Recruitment Consultant for
                      Yorkshire lass, born in Wakefield.                                 Buy/Sell-Side. Also provide
                      Enjoys most sports, plays Hockey                                   1to1 career mgmt service
                      (still, at my age!)                                                inc: Career & CV review,
                                                                                         Coaching, Interview
                                                                                         Techniques




Peter Jones
@dragonjones                                                                                                               One of the world’s leading
                                                                                                                           businesswomen who is also a
                Entrepreneur, Investor,                                                                                    wife, mother, grandmother &
                                                                                                                           fiscal conservative who wants
                founder of the UK's 1st
                                                                                                                           to hold government
                Enterprise Academy.                                                                                        accountable
                Creator of American
                Inventor in US & Star of
                Dragons' Den in UK.                                                Jamel Edwards
                                                                                   @JamelEdwards

                                                 Theo Paphitis
                                                 @TheoPaphitis

Terry Summer
@terribonjovi                                                                                                 Dean Bell
                                                                                                              @_DeanBell   Work within SEN education with
                Be who you wanna be,                                                                                       disengaged youth, sports coach for
                be who you are.                                                                                            learning difficulties/behavioural
                Everyone's a winner,                                                                                       problems.
                                                                                   There are those who
                everyone's a star. Music
                                                                                   look at things and ask
                isn't music without
                                                                                   why. I'd say dream of
                @bonjovi Engaged
                                                                                   things that never were
                to @mark_beach..                 Businessman, Family
                                                                                   and ask why not? That's
                                                 Man and Dragon
                                                                                   why in my spare time
                                                 http://www.theopaphitis.
                                                                                   I'm an underwater
                                                 com/
                                                                                   fireman.
What We Do             Br a d
                          n           D si gn
                                       e

      Adve ing
          rtis
                                                   Wb
                                                    e
                                                  Bul d
                                                    i
                         Insi ght
       ig l
      D it a
                            &Ides a
                                                Ana si s
                                                  ly


                 SEO            Soi a
                                 cl

                                                           Digital Discovery
3.Trigger based
  communications




                   Digital Discovery
Single Customer View
                       Digital Discovery
Trigger based communications

Opted in, trigger based
communications




                               Digital Discovery
Digital Discovery
Classified
              Outdoor           Social


                        Radio
                                                         TV
Paid Search




                                           Direct Mail
              SEO
                                Media
                                Magazine
                                                         Email
                                Online Display
              Affiliate Marketing
forget silos
listen to stories
learn by asking
modern talking
brand differently
what’s next
thank you




James Lowery
Latitude Digital Marketing
@latitude_group
Thank you…
Upon completion of the online evaluation forms presentations
                     will be available.


       A final thank you to all of today’s speakers:
                Alex Craven, Bloom Agency
                Peter Laflin, Bloom Agency
         James Lowery, Latitude Digital Marketing
               Kelly Farrington, Media Wow
Please return your badges to the
registration desk we look forward to
          seeing you again!

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Legal update
Legal updateLegal update
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Master ppt social

  • 1. Get Results from Social and SEO
  • 2. Connect with the DMA… • The #tag for this event is: #dmasocialSEO • LinkedIn: DMA: Direct Marketing Association (UK) Limited • Twitter: @DMA_UK/ @DMANorth • DMA Website: http://www.dma.org.uk • Email: dma@dma.org.uk or events@dma.org.uk • Phone: 020 7291 3300 or 0161 918 6780
  • 3. Today’s agenda • 17.00 – 17.30: Registration and Coffee • 17.30 – 17.35: Event Introduction - Kelly Farrington, Managing Director, Media Wow • 17.35 – 18.20: Social – Bloom Agency • - Alex Craven, CEO • - Peter Laflin, Head of Insight • 18.20 – 19.05: SEO – Latitude Digital Marketing • - James Lowery, Head of SEO • 19.05 – 19.15: Q&A and Close • 19.15 – 20.00: Networking
  • 4. DMA – Getting Results from Social Alex Craven - CEO @alexcraven Peter Laflin - Head of Data Insight @systemspeter #dmasocialSEO Digital Discovery
  • 5. Getting Results from Social Big Data & CRM & DM Digital Discovery
  • 6. There is A LOT of it! Digital Discovery
  • 7. And it happens all the time, everywhere Digital Discovery
  • 8. Image source http://profesorbaker.com/2011/08/27/your-digital-footprint-danger-or-opportunity/Discovery Digital
  • 9. Single Customer View Digital Discovery
  • 10. Next generation integrated social media tool Client X Client Y Client Z CallCredit University of Reading Bloo m Whisper Departmen TSB t of Innovation DataSift & Skills University Etc… of Cambridge University Twitter of Oxford Facebook Digital Discovery
  • 11. 1. Identifying true influencers 2. Using your existing customers to find new customers 3. Trigger based Digital Discovery
  • 12. 1. Identifying true influencers Digital Discovery
  • 13. #DE2012 #DE2012 Digital Discovery
  • 14. #DE2012 #DE2012 Digital Discovery
  • 15. #DE2012 #DE2012 Digital Discovery
  • 16. #DE2012: Top Tweeters #DE2012 Digital Discovery
  • 17. #DE2012: Top Tweeters 4 joint followers #DE2012 Digital Discovery
  • 18. #DE2012: Top Tweeters #DE2012 Digital Discovery
  • 19. #DE2012: Top Tweeters #DE2012 Digital Discovery
  • 20. #DE2012: Top Tweeters #DE2012 Digital Discovery
  • 21. #DE2012: Top Tweeters #DE2012 Digital Discovery
  • 22. #DE2012: Top Tweeters: #DE2012 Digital Discovery
  • 23. #DE2012: Top Tweeters: #DE2012 Digital Discovery
  • 24. #DE2012: Top Tweeters: #DE2012 Digital Discovery
  • 25. #DE2012: Top Tweeters: Account Klout Influence Nicolebeale 48 57 Cyberdoyle 56 52 Bnhorsburgh 41 36 ABLocalBargains 42 21 Nick_Appleyard 52 20 GraemeEarl 50 18 Amendor 55 12 Cpheth 43 12 Penval 47 12 Dotrural 43 12 #DE2012 Digital Discovery
  • 26. Eurovision 2012 DMA Digital Discovery
  • 27. Client Case Study DMA Digital Discovery
  • 28. Hampton Court Influencers @AdamHenson @BillOddie Garden conversationGarden Conversation HRP_Palaces DMA Digital Discovery
  • 29. Our Insight • Normal SSE strategy: reach = 74,000 • SSE strategy: reach = 115,000 • 55% improvement in reach • This approach also has massive SEO benefits DMA Digital Discovery
  • 30. Domain Authority: 41 3, 560 Followers 80 Users of App We gave Matt tickets to HCPFS Blog Post on Landscape Juice with link back to AHI Hampton Page Matt is a garden designer, key influencer and has agreed to guest blog for AHI DMA Digital Discovery
  • 31. Spam Networks LonData VI Digital Discovery
  • 32. 2. Using your existing customers to find new customers Digital Discovery
  • 33.   Your Data UK Data     CAMEO UK Group - Profile Table Records % Records % Index Z-Score 1:  Affluent Singles and Couples in Exclusive  71 2.13 1,235,119 3.09 68.73 -3.85 Urban Neighbourhoods 2:  Wealthy Neighbourhoods Nearing and  193 5.78 1,544,822 3.87 149.36 4.75 Enjoying Retirement 3:  Affluent Home Owning Couples and  666 19.95 4,815,039 12.06 165.36 11.44 Families in Large Houses 4:  Suburban Home Owners in Smaller Private  788 23.60 5,603,742 14.04 168.11 13.05 Family Homes 5:  Comfortable Mixed Tenure  339 10.15 3,749,170 9.39 108.10 1.49 Neighbourhoods 6:  Less Affluent Family Neighbourhoods 506 15.15 5,731,788 14.36 105.55 1.33 7:  Less Affluent Singles and Students in Urban  159 4.76 2,333,216 5.85 81.47 -2.90 Areas 8:  Poorer White and Blue Collar Workers 290 8.69 6,029,064 15.10 57.51 -13.10 9:  Poorer Family and Single Parent  196 5.87 4,314,259 10.81 54.32 -12.08 Households 10:  Poorer Council Tenants Including Many  131 3.92 4,400,996 11.03 35.59 -21.06 Single Parents CAMEO Digital Discovery
  • 34. Campaign Target Audience ABC1. Average age 50. Wealthy neighbourhoods nearing retirement. Affluent home owning couples & families in large houses. Midlands, East, South West, West South and South East. HHI £75k + Digital Discovery
  • 35. Campaign Target Audience TGI Statements Attitudes – Cars: ‘My Car Is Only There To Get Me From A To B’ ‘My Car Should Express My Personality’ ‘I Like Driving’ ‘I Like To Drive Fast’ ‘You Can Judge A Person By The Car They Drive’ ‘I Like Innovative Cars’ ‘My Car Should Catch People's Attention’ ‘Am Not Interested In What Goes On Under The Bonnet Of A Car’ Digital Discovery
  • 36. How It Works @Present Customer @Influencer @Present Customer YourCampaign @PotentialCustom er @PotentialCustom er @PotentialCustom er Digital Discovery
  • 37.
  • 38. Antonio Carlieglio Carly Fiorini @a_carlieglio @carlyforCA Angela Crossland @AngeCrossland Specialist Financial IT Recruitment Consultant for Yorkshire lass, born in Wakefield. Buy/Sell-Side. Also provide Enjoys most sports, plays Hockey 1to1 career mgmt service (still, at my age!) inc: Career & CV review, Coaching, Interview Techniques Peter Jones @dragonjones One of the world’s leading businesswomen who is also a Entrepreneur, Investor, wife, mother, grandmother & fiscal conservative who wants founder of the UK's 1st to hold government Enterprise Academy. accountable Creator of American Inventor in US & Star of Dragons' Den in UK. Jamel Edwards @JamelEdwards Theo Paphitis @TheoPaphitis Terry Summer @terribonjovi Dean Bell @_DeanBell Work within SEN education with Be who you wanna be, disengaged youth, sports coach for be who you are. learning difficulties/behavioural Everyone's a winner, problems. There are those who everyone's a star. Music look at things and ask isn't music without why. I'd say dream of @bonjovi Engaged things that never were to @mark_beach.. Businessman, Family and ask why not? That's Man and Dragon why in my spare time http://www.theopaphitis. I'm an underwater com/ fireman.
  • 39. What We Do Br a d n D si gn e Adve ing rtis Wb e Bul d i Insi ght ig l D it a &Ides a Ana si s ly SEO Soi a cl Digital Discovery
  • 40. 3.Trigger based communications Digital Discovery
  • 41. Single Customer View Digital Discovery
  • 42. Trigger based communications Opted in, trigger based communications Digital Discovery
  • 44. Classified Outdoor Social Radio TV Paid Search Direct Mail SEO Media Magazine Email Online Display Affiliate Marketing
  • 51. thank you James Lowery Latitude Digital Marketing @latitude_group
  • 52. Thank you… Upon completion of the online evaluation forms presentations will be available. A final thank you to all of today’s speakers: Alex Craven, Bloom Agency Peter Laflin, Bloom Agency James Lowery, Latitude Digital Marketing Kelly Farrington, Media Wow
  • 53. Please return your badges to the registration desk we look forward to seeing you again!

Editor's Notes

  1. To start with, the centrality has Graeme and Nicole equal broadcaster and receiver. If we add the extra edge in, Graeme becoomes the best broadcaster – but Graeme and Nicole still remain the best receivers, with Philip increasing.
  2. To start with, the centrality has Graeme and Nicole equal broadcaster and receiver. If we add the extra edge in, Graeme becoomes the best broadcaster – but Graeme and Nicole still remain the best receivers, with Philip increasing.
  3. To start with, the centrality has Graeme and Nicole equal broadcaster and receiver. If we add the extra edge in, Graeme becomes the best broadcaster – but Graeme and Nicole still remain the best receivers, with Philip increasing.
  4. To start with, the centrality has Graeme and Nicole equal broadcaster and receiver. If we add the extra edge in, Graeme becoomes the best broadcaster – but Graeme and Nicole still remain the best receivers, with Philip increasing.
  5. To start with, the centrality has Graeme and Nicole equal broadcaster and receiver. If we add the extra edge in, Graeme becoomes the best broadcaster – but Graeme and Nicole still remain the best receivers, with Philip increasing.
  6. To start with, the centrality has Graeme and Nicole equal broadcaster and receiver. If we add the extra edge in, Graeme becoomes the best broadcaster – but Graeme and Nicole still remain the best receivers, with Philip increasing.
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