Measuring Online Video




© Copyright 2008 Sapient Corporation
                                       1
Basics for Measuring Success


Measure on Goals                                     Select Tools

 Determine your Busines...
Video Analytics


     Tubemogul
     ViralTracker
     Visible Measures
     Stream Sense by Nedstat
     Omniture Siteca...
Why do Sites use Video?




 Onsite Engagement                     Ads and Monetarisation    Onsite Referall     Viral Vid...
As simple as it is - For any of these Goals

Editors and Video Creators want users to complete the onsite video
- By integ...
As simple as it is - For any of these Goals

Editors and Video Creators want users to complete the onsite video
- By integ...
Same if the video is uploaded to YouTube




                                             Use YouTube Insights
           ...
Tools to measure completion and other Video Metrics

  Nedstat                                      9 Essential Online Vid...
Ads and Monetarisation Goals




 Onsite Engagement                     Ads and Monetarisation    Onsite Referall     Vira...
Ads and Monetarisation




      © Copyright 2007 Sapient Corporation
                                             10
...the Tool landscape gets more sophisticated

  Count video views and completion on external site
  Decide on Pre- or Pos...
Onsite Referall and Conversion Goals




 Onsite Engagement                     Ads and Monetarisation    Onsite Referall ...
Convert Visitors to Onsite Goals with Video

  Videos can have conversion / referall goals
  Additionally to engagement go...
Still measure Engagement as Entry Page




      © Copyright 2007 Sapient Corporation
                                    ...
Viral Video Goals




 Onsite Engagement                     Ads and Monetarisation    Onsite Referall     Viral Video Goa...
Videos get uploaded to several sites



                                             ...reach and virality
               ...
Viral Analytics I


     Tubemogul
     Visible Measures
     Stream Sense by Nedstat
     Omniture Sitecatalyst with Vide...
Viral Video Tracking // Process Considerations
Process Considerations


   Build a Viral Media Plan                       ...
Video Content                    Content Pool                    YouTube, etc.       Video
                               ...
Measure Viral Effects on Placement and Growth




      © Copyright 2007 Sapient Corporation
                             ...
Viral Analytics II


     Tubemogul
     Visible Measures
     Stream Sense by Nedstat
     Omniture Sitecatalyst with Vid...
Move from Viral Analytics to a full Social Media Strategy




       © Copyright 2007 Sapient Corporation
                ...
Thank you!
Oliver Schiffers // oschiffers@sapient.com
Head of Analytics, Continental Europe




       © Copyright 2007 Sa...
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Measuring Online Video

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Oliver Schiffers at Emetrics Stockholm 2008

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Measuring Online Video

  1. 1. Measuring Online Video © Copyright 2008 Sapient Corporation 1
  2. 2. Basics for Measuring Success Measure on Goals Select Tools  Determine your Business Goals  Engagement? Viral? Advertising?  Select appropriate Metrics and KPI  Convert?  Set Benchmarks ?  Own Player? Upload?  Follow measurable Goals  Both?  Look for insights to start  How many dashboards? optimisation © Copyright 2008 Sapient Corporation 2
  3. 3. Video Analytics   Tubemogul   ViralTracker   Visible Measures   Stream Sense by Nedstat   Omniture Sitecatalyst with Video   Google Analytics Flash   Webtrends   YouTube Analytics   Divinity Metrics   Streametrics   Ooyala analytics © Copyright 2007 Sapient Corporation 3
  4. 4. Why do Sites use Video? Onsite Engagement Ads and Monetarisation Onsite Referall Viral Video Goals Visit Duration Media / Publisher Send user to site Branding & Growth Stickier Content Pre- and Postroll Grow Online Reach Brand Content to Longer Visits Video Ad Sales new initial users Clear Conversion Send to other content Targeted Ads to Video Goals Engage outside of areas Content own site reach Clickthrus? © Copyright 2007 Sapient Corporation 4
  5. 5. As simple as it is - For any of these Goals Editors and Video Creators want users to complete the onsite video - By integration of Code into their Player / use of their inhouse Web Analytics solution © Copyright 2007 Sapient Corporation 5
  6. 6. As simple as it is - For any of these Goals Editors and Video Creators want users to complete the onsite video - By integration of Code into their Player / use of specialised analytics solutions © Copyright 2007 Sapient Corporation 6
  7. 7. Same if the video is uploaded to YouTube Use YouTube Insights For engagement and Geolocation measurement of YouTube Videos © Copyright 2007 Sapient Corporation 7
  8. 8. Tools to measure completion and other Video Metrics   Nedstat 9 Essential Online Video Metrics   Webtrends   Online video started   Online video Pre-roll advertisement started   Omniture   Online video core content started   Google Analytics   Online video Post-roll advertisement started   YouTube Insights   Online video positive consumption action   Online video negative consumption action   A more expensive tool if you move into other   Online video ended areas / goals   Online video played, percentage of total   Online video played, seconds © Copyright 2007 Sapient Corporation 8
  9. 9. Ads and Monetarisation Goals Onsite Engagement Ads and Monetarisation Onsite Referall Viral Video Goals Visit Duration Media / Publisher Send user to site Branding & Growth Stickier Content Pre- and Postroll Grow Online Reach Brand Content to Longer Visits Video Ad Sales new initial users Clear Conversion Send to other content Targeted Ads to Video Goals Engage outside of areas Content own site reach Clickthrus? © Copyright 2007 Sapient Corporation 9
  10. 10. Ads and Monetarisation © Copyright 2007 Sapient Corporation 10
  11. 11. ...the Tool landscape gets more sophisticated   Count video views and completion on external site   Decide on Pre- or Postroll, other Ad products   Consider Completion and Engagement Rate   Follow up user clickthrough and engagement on your Web Analytics tool   Use Referrals   Best: use campaign parameter setup and campaign type video to segemt © Copyright 2007 Sapient Corporation 11
  12. 12. Onsite Referall and Conversion Goals Onsite Engagement Ads and Monetarisation Onsite Referall Viral Video Goals Visit Duration Media / Publisher Send user to site Branding & Growth Stickier Content Pre- and Postroll Grow Online Reach Brand Content to Longer Visits Video Ad Sales new initial users Clear Conversion Send to other content Targeted Ads to Video Goals Engage outside of areas Content own site reach Clickthrus? © Copyright 2007 Sapient Corporation 12
  13. 13. Convert Visitors to Onsite Goals with Video   Videos can have conversion / referall goals   Additionally to engagement goals   Compare initial attention KPI and other metrics to conversion goal   Compare Target Groups by Geolocation   Look for best videos for engaged segments © Copyright 2007 Sapient Corporation 13
  14. 14. Still measure Engagement as Entry Page © Copyright 2007 Sapient Corporation 14
  15. 15. Viral Video Goals Onsite Engagement Ads and Monetarisation Onsite Referall Viral Video Goals Visit Duration Media / Publisher Send user to site Branding & Growth Stickier Content Pre- and Postroll Grow Online Reach Brand Content to Longer Visits Video Ad Sales new initial users Clear Conversion Send to other content Targeted Ads to Video Goals Engage outside of areas Content own site reach Clickthrus? © Copyright 2007 Sapient Corporation 15
  16. 16. Videos get uploaded to several sites ...reach and virality need to be compared © Copyright 2007 Sapient Corporation 16
  17. 17. Viral Analytics I   Tubemogul   Visible Measures   Stream Sense by Nedstat   Omniture Sitecatalyst with Video   Google Analytics Flash   Webtrends   ViralTracker   YouTube Analytics   Aweli   Divinity Metrics   Streametrics   Ooyala analytics © Copyright 2007 Sapient Corporation 17
  18. 18. Viral Video Tracking // Process Considerations Process Considerations Build a Viral Media Plan Analytical Process •  Determine Seeding Strategy •  Define actual “doing” of analytics and how to generate the most tangible outputs •  Determine initial placement of Seeding internal and external •  Define Reporting Groups, KPI and Dashboard Layout and distribution •  Define viral and social goals in the four major areas (Consumation, Sharing, Speed, •  Accountability, not Monitoring Reach) •  Fundamental goal: Deliver “value” back to •  Build comparable KPI to measure on goals the internal groups (marketing, design, management, etc.) - Define Value •  Define campaign / seeding duration and Proposition, Goal and Group before timing of id campaign optimisation •  Researching and integrating new ideas •  Assign internal ownership and measures •  Determine and Track Return on investment •  Track reactions, changes and results on Reportings © Copyright 2007 Sapient Corporation 18
  19. 19. Video Content Content Pool YouTube, etc. Video Engagement Video Virality User Onsite.com Video Engagement Web Social Cloud Analytics Editorial Staff Social Virality Video Engagement Analytics tools and services Analytics tools and services © Copyright 2007 Sapient Corporation 19
  20. 20. Measure Viral Effects on Placement and Growth © Copyright 2007 Sapient Corporation 20
  21. 21. Viral Analytics II   Tubemogul   Visible Measures   Stream Sense by Nedstat   Omniture Sitecatalyst with Video   Google Analytics Flash   Webtrends   ViralTracker   YouTube Analytics   Aweli   Divinity Metrics   Streametrics   Ooyala analytics © Copyright 2007 Sapient Corporation 21
  22. 22. Move from Viral Analytics to a full Social Media Strategy © Copyright 2007 Sapient Corporation 22
  23. 23. Thank you! Oliver Schiffers // oschiffers@sapient.com Head of Analytics, Continental Europe © Copyright 2007 Sapient Corporation 23

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