Instructional Plan Template | Slide 1AET/515Instructional PlanTemplateSandra Roney
Instructional Plan Template | Slide 2Needs Assessment1. What is the learning problem or opportunity?Baderman Island Resort...
Instructional Plan Template | Slide 3Instructional Goal• The learners should be able to successfully communicate with all ...
Instructional Plan Template | Slide 4Performance-Based ObjectivesEmployees required to take classes• All employees who wor...
Instructional Plan Template | Slide 5Summative Assessment and LearningOutcomesInstructional Setting: classroom setting wil...
Instructional Plan Template | Slide 6Learner Characteristics• General characteristics: all employees at the resorts both m...
Learning ContextInstructional Plan Template | Slide 7ay 1 Introduction to the class, andits goalsIdentifying what communic...
Instructional Plan Template | Slide 8Delivery ModalityResourcesStudents will be trained and assessed with hypothetical dep...
Instructional Plan Template | Slide 9Instructional StrategiesCoaching*Used primarily to reinforce instruction**Students wi...
Plan for ImplementationResourcesStudents will be trained and assessed with hypothetical depictions of interactions between...
Instructional Plan Template | Slide 11Instructional Resources•Detailed Syllabus will show students class activities, requi...
Instructional Plan Template | Slide 12Formative AssessmentTo assess whether students have successfully mastered learning o...
Evaluation StrategiesDiversity-based Questionnaire on DirectCommunicationWill allow students to quantify and rateinstructi...
Instructional Plan Template | Slide 14Outcome ReviewTo assess whether students have successfully mastered learning outcome...
Instructional Plan Template | Slide 15Recommendations•Course content expansion•Content of the course can be expanded to co...
Instructional Plan Template | Slide 16ReferencesAsghar, A. (2010). Reciprocal peer coaching and its use as a formative ass...
Instructional Plan Template | Slide 17Template End• You have completed the three parts of the instructional planassignment...
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Aet515 r2 instructional_plantemplate due week 6

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Week 6 Final Project AET/515

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Aet515 r2 instructional_plantemplate due week 6

  1. 1. Instructional Plan Template | Slide 1AET/515Instructional PlanTemplateSandra Roney
  2. 2. Instructional Plan Template | Slide 2Needs Assessment1. What is the learning problem or opportunity?Baderman Island Resort is a vacation destination that offers water sports kayaking, scuba diving, and fishing,and spas. Even though it takes many employees from different cultures to provide these services, andpeople vacation here are just as diverse no Multicultural Communication are offered.2. What is currently available?The only classes currently available are Supervising in the Service Industry, Dealing With Difficult People,Listing Skills, and Hospitality in Customer Services,4. Explain the gap analysis between what is available and what should be available.The Multicultural Communication course is necessary, because the resort has a diverse staff and diverse clientsboth the staff and the management need to know how to interact effectively with colleagues, andcustomers from different cultural backgrounds. The class will help employees be aware of the possibleconfusion and misunderstandings that can occur at work because of different expectations, and thedifferent meanings of verbal and nonverbal communication.5. What is your recommended solution for filling the gap?The solution recommended is a course that will train the staff and management on the importance ofcommunicating effectively with coworkers and clients in the diverse environment of the BadermanIsland Resort .
  3. 3. Instructional Plan Template | Slide 3Instructional Goal• The learners should be able to successfully communicate with all of thediverse workers and clients at the resort after completing this instructionalplan?• To determine whether or not the desired learning outcome has been achievedstudents will be evaluated on their communication skills. The evaluationwill consist of hypotheticals on a questionnaire, and scenarios enacted inclass with students.• Successfully completing this class will be concluded when the student canshow they comprehend the skills conveyed in the class. They will have toanswer all hypotheticals correctly, and communicate in the right way duringthe scenarios. Thus proving they fully understand the information.
  4. 4. Instructional Plan Template | Slide 4Performance-Based ObjectivesEmployees required to take classes• All employees who work for the Baderman Island Resort• The employees are culturally diverse Kinesthetic learners• All employees are over the age of 18Significance• Training must cover the cultures who regularly visit the resort.• Instructional strategies should focus on communication, and body language• Hypotheticals and questionnaire must reflect communication needs.
  5. 5. Instructional Plan Template | Slide 5Summative Assessment and LearningOutcomesInstructional Setting: classroom setting will have desk in the u shape for aclear view of instructor and video with open area for role play ofhypotheticals. The classroom needs to be equipped with video equipment.Materials: hard copies of all information will be provided, information willalso be in the form of PowerPoint presentations and video.Developing an Instructional Plan: should include a chance for each learnerto practice techniques before assessment or evaluation.
  6. 6. Instructional Plan Template | Slide 6Learner Characteristics• General characteristics: all employees at the resorts both male and femalewhos ages range from 18 to 50, many have worked for the resort for years, theycome from diverse cultural backgrounds, and different levels of education.• Specific characteristics: be willing to learn and practice the skills taught duringthe class. Most students learn kinestheticly.• Learning styles: several styles will be used videos showing the correct andincorrect way to communicate with people in a diverse environment.Classes will be nonlinguistic using animation and illustration to show examplesof the correct an incorrect methods of communication. Use of sound toauthenticate the simulations
  7. 7. Learning ContextInstructional Plan Template | Slide 7ay 1 Introduction to the class, andits goalsIdentifying what communicationconsist ofGoing over the fundamentals.Showi. of interactions betweenemployees and clients.Open discussion  Day1Introduction to the class, andits goalsIdentifying whatcommunication consist ofGoing over the fundamentals.Showing film, powerpoint, etc.of interactions betweenemployees and clients.Open discussion  Day2Review lessons from day 1Divide class into groups and practicehypotheticals and scenariosFilm learners in different situations and allowthe class to critique abilitiesCorrect mistakes made by learnersOpen discussionContinuation of implementation ofDay2Review lessons from day 1Divide class into groups andpractice hypotheticals andscenariosFilm learners in differentsituations and allow the classto critique abilitiesCorrect mistakes made bylearnersOpen discussionContinuation ofimplementation ofDay2Review lessons from day 1Divide class into groups andpractice hypotheticals andscenariosFilm learners in differentsituations and allow the classto critique abilitiesCorrect mistakes made bylearnersOpen discussionContinuation ofimplementation ofDay 1Introduction to the class, and its goalsIdentifying what communication consist ofGoing over the fundamentals.Showing film, PowerPoint, etc. of interactions between employeeSand clients.Open discussionDay 2Review lessons from day 1Divide class into groups and practice hypotheticals and scenariosFilm learners in different situations and allow the class to critique abilitiesCorrect mistakes made by learnersOpen discussion
  8. 8. Instructional Plan Template | Slide 8Delivery ModalityResourcesStudents will be trained and assessed with hypothetical depictions of interactions between peoplefrom different cultures. These hypotheticals will come after the students have had classroom timewhere they will see video of the proper way to interact, and the consequences of poor diversecommunication skills. The students will filmed during the hypothetical depictions, so that they canbe critiqued and if necessary corrected.VenueClasses will be conducted in a classroom setting where the required technology has been added.Modality offers kinesthetic and nonlinguistic properties.FrequencyDiversity communication will be offered as a prerequisite for all positions.LogisticsStudents will participate as a training requirement for hire, and retention. Students will be informedof the modality and infrastructure for activities and assessments in the syllabus .
  9. 9. Instructional Plan Template | Slide 9Instructional StrategiesCoaching*Used primarily to reinforce instruction**Students will take turns being the employee and the person who is culturally diverse to implementproper communication techniques shown and discussed during instructionProblem solving*Primarily reinforced during the hypothetical role playing skits.*Students will identify incorrect communication and actions and make the appropriate changes tocommunicate successfully.Tests*Students will be tested in different situations to prepare them for assessment as well as reinforceinstruction.Discussion*Students will discuss hypothetical situations and discuss the right way to address themsuccessfully.Essays*After instruction, scenarios, and film the students will write a short essay about what theyhave learned.
  10. 10. Plan for ImplementationResourcesStudents will be trained and assessed with hypothetical depictions of interactions between peoplefrom different cultures. These hypotheticals will come after the students have had classroom timewhere they will see video of the proper way to interact, and the consequences of poor diversecommunication skills. The students will filmed during the hypothetical depictions, so that they canbe critiqued and if necessary corrected.VenueClasses will be conducted in a classroom setting where the required technology has been added.Modality offers kinesthetic and nonlinguistic properties.FrequencyDiversity communication will be offered as a prerequisite for all positions.LogisticsStudents will participate as a training requirement for hire, and retention. Students will be informedof the modality and infrastructure for activities and assessments in the syllabus.Instructional Plan Template | Slide 10
  11. 11. Instructional Plan Template | Slide 11Instructional Resources•Detailed Syllabus will show students class activities, requirements, logistics, and modality.• Hypothetical scenarios• Hard copies of all information including scenarios.• Video Examples• Used to show realistic situations that students can identify with while viewing the videos.•Computer lab• Will be used for testing• Programs will be made available for review and reinforcement.•Hypothetical Simulation• Will be used often for instructional reinforcement.• Students will be trained and assessed in the classroom via video of scenario role play.
  12. 12. Instructional Plan Template | Slide 12Formative AssessmentTo assess whether students have successfully mastered learning outcomes andperformance-based objectives a composite based scoring guide will be used.•Communication Scoring-Successful completion of the hypothetical scenarios with a score of 95% orbetter will show that a student has the understanding and ability to communicate effectively in a diverseenvironment.•Diversity Scoring-Successful completion of scenarios and testing will show that the student hasmastered the goals and objectives of the coarse.
  13. 13. Evaluation StrategiesDiversity-based Questionnaire on DirectCommunicationWill allow students to quantify and rateinstruction as well as give insight to theinstructional plan.Questions will be based on students interestsderived from discussion.Questions will also be based on students reactionsduring the hypothetical situations.Diversity-based Focus groupStudents will be able to discuss the instructionaldesign interactively after being divided intogroups.Facilitator will be appointed by the students ineach group, this will make for more candiddiscussions.The group will appoint someone to keep detailednotes of all discussions.The group will then bring this information backand discuss their findings with the class.Instructional Plan Template | Slide 13
  14. 14. Instructional Plan Template | Slide 14Outcome ReviewTo assess whether students have successfully mastered learning outcomes andperformance-based objectives a composite based scoring guide will be used.•Communication Scoring-Successful completion of the hypothetical scenarioswith a score of 95% or better will show that a student has the understandingand ability to communicate effectively in a diverse environment.•Diversity Scoring-Successful completion of scenarios and testing will showthat the student has mastered the goals and objectives of the coarse.
  15. 15. Instructional Plan Template | Slide 15Recommendations•Course content expansion•Content of the course can be expanded to coverdiscrimination, and other cultural problems that may arise.•Vital information that is pertinent will need to be covered indepth to ensure the correct responses.•Frequency of course:•Course should be a requirement with yearly refresher classes,with updates, solutions for any problems that have happenedduring the year.
  16. 16. Instructional Plan Template | Slide 16ReferencesAsghar, A. (2010). Reciprocal peer coaching and its use as a formative assessment strategy for first-year students. Assessment &Evaluation In Higher Education, 35(4), 403-417. doi:10.1080/02602930902862834Cant, R., & Aroni, R. (2009). Eleven process evaluation strategies for education of individual clients in dietetic practice. Nutrition& Dietetics, 66(2), 87-93.Formative Assessment Strategies. (n.d.). Retrieved from http://www.lincoln.k12.or.us/Files/Formative%20Assessment%20Strategies.pdfLowe, J. S., & Holton II, e. F. (2005, June). A theory of effective computer-based instruction for adults. Human ResourceDevelopment Review, 4(2), 159.
  17. 17. Instructional Plan Template | Slide 17Template End• You have completed the three parts of the instructional planassignment.• To complete your Week Six assignment be sure to submit yourentire template reflecting sections I, II, III, and the Referenceslide.• To finalize your instructional plan, remember to remove slides2, 3, 10, and 16. Your final presentation should only reflect thethree sections of your instructional plan. The instructions withinthis template should be removed.• Note: Students must upload the final completed InstructionalPlan (Parts I, II, and III) to their personal Presentation Portfolioin TaskStream. (This is required.)
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