Nonprofit Association Gains Robust Security and Lowers ...
Microsoft Internet Security and Acceleration Server
Customer Solution Case Study
Nonprofit Association Gains Robust Security
and Lowers Operating Costs
Overview “The great thing about the Network Engines Firewall
Appliance is that the Application-Level Filtering in ISA
Server 2004 provides deeper inspection of
United Way of Connecticut supports the
applications than a lot of other firewalls.”
state’s 24 independent United Ways and Paul Zocco, Vice President of Information Systems, United Way of Connecticut
manages the statewide help-by-telephone
service, 2-1-1 Infoline, which assists United Way of Connecticut is an association that supports
anyone looking for health and human
services anywhere in Connecticut. Connecticut’s 24 independent United Ways in their work to improve
life in their communities. As part of that support, the statewide
The association was upgrading its network association maintains Web sites that provide access to critical
infrastructure and needed a new security resources and volunteer opportunities. It needed to provide open
solution to replace its deteriorating firewall,
which was obstructing Internet traffic and access to the public and still safeguard its internal systems from
e-mail. Internet security threats. To achieve that, United Way of
Connecticut implemented the Network Engines NS6300 Firewall
The organization deployed Network Appliance powered by Microsoft® Internet Security and Acceleration
Engines NS6300 Firewall Appliance
powered by Microsoft® Internet Security Server 2004. This solution delivers a full set of ISA Server 2004
and Acceleration Server (ISA) 2004 as a security features on a firewall appliance that is easy to set up,
perimeter firewall to safeguard its network
and support open access to its Web sites. manage, and maintain.
Robust firewall protection
Lower operating costs
“I expect the automatic Situation by Microsoft ISA Server 2004. The group
United Way of Connecticut— association
the installed the NS6300 as a perimeter firewall
update feature to lower for Connecticut’s 24 independent United in August 2004.
our operating costs, Ways— supports the local organizations by
managing the statewide help-by-telephone “We put the Network Engines beta product to
because it’s a great service, 2-1-1 Infoline, and maintaining Web work the day they delivered it because our
time saver for our IT sites that provide access to critical resources old firewall was deteriorating rapidly,” says
and volunteer opportunities. The challenge is Zocco. Using the unique Network Engines
department.” to maintain open avenues to its Web sites Web Server (NEWSTM) interface, United Way
Paul Zocco, Vice President of Information while safeguarding its essential communica- was able to set up the appliance in a few
Systems, United Way of Connecticut tions and networking applications from hours and keep it updated automatically.
Internet security threats.
As the organization embarked on an infra- The NS6300 Firewall Appliance powered by
structure upgrade in 2004, its existing fire- ISA Server 2004, helps safeguard the United
wall software was declining. “People were Way of Connecticut network, supports open
having a lot of difficulty getting on the Inter- access to its Web sites, and saves IT time, to
net, and e-mail was becoming unreliable for help lower operating costs.
some employees,” says Paul Zocco, Vice
President of Information Systems for United Robust Firewall Protection
Way of Connecticut. “The maintenance costs United Way of Connecticut chose the NS6300
alone on the old firewall approached the because it integrates the full feature set of
prices of new firewall appliances that were ISA Server 2004 into an easy-to-manage ap-
complete, better hardened solutions.” pliance. “The great thing about the Network
Engines Firewall Appliance is that the Applica-
United Way of Connecticut decided to replace tion-Level Filtering in ISA Server 2004
its firewall with an advanced firewall that provides deeper inspection of applications
provided application-layer security, quick than a lot of other firewalls,” Zocco says.
setup, and required minimal maintenance.
Solution A big plus is that the NS6300 is ready to go
United Way’s first choice was Microsoft® out of the box, with minimal configuration.
Internet Security and Acceleration (ISA) “The NS6300 took less than an hour to
Server 2004. When the organization’s IT install, and another three hours to configure
team began to evaluate ISA Server 2004, and test, so we had it up and running the
which is part of Windows Server SystemTM same day,” says Zocco.
integrated server software, they discovered
that the software was also available in an Lower Operating Costs
appliance form factor from several original United Way of Connecticut supports its infra-
equipment manufacturers. Anxious to replace structure and 150 users with just four IT
the organization’s rapidly declining firewall, staff, so the time saved in setup, manage-
Zocco, signed up to beta-test the Network ment, and maintenance with the NS6300
Engines NS6300 Firewall Appliance powered pays big dividends. As part of its automatic