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Connecting to the internet using a DSL router
Your system is connected to the internet using a DSL router and a DSL Modem.
Connecting in this way provides several advantages over non-router connected systems.
The router functions as a type of firewall for your computer.
A firewall can prevent hackers from breaking into your system and stealing information
such as passwords, credit card information and anything else saved on your computer.
The alternative is for firewall software to be installed on your system. Firewall software is
confusing, hard to use, hard to configure and if configured incorrectly, can block your
computer from accessing the internet entirely.
Hardware firewalls are always a better choice over software firewalls.
The router/switch combination can give all computers in your network access to the
internet without the need for additional expensive DSL accounts.
The router eliminates the need for additional software needed by some DSL
providers to login and connect you each time you want to get on the internet.
Some DSL providers require a traditional login with user name and password before using
the internet. This is true even for the "always on" DSL connections. SBC and Covad are
examples of providers that require this login procedure.
The router stores the appropriate user name and password, eliminating the need for a
traditional login procedure.
The router based system is designed to:
protect your computer from unwanted access by hackers.
eliminate the need for extra software that will slow down your system performance.
allow multiple users on your network an easy way to get on the internet.
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Troubleshooting the system.
Given the advantages, there are some things you should know to diagnose internet
Check the lights on your DSL modem.
The Power DSL and Ethernet lights should be on and not flashing
Additional lights might always be on depending on the make and model of your modem.
Check your DSL provider for exact instructions.
If the DSL light or Ethernet light are flashing, you may have a problem with the phone line
or your internet provider, not with the router system.
Log into the router status screen to check the connection status.
See UNABLE TO LOGIN TO ROUTER below if you cannot properly login to the router
The Linksys router can be configured and the connection status checked by logging into
You do not need a live internet connection to view the router status screens.
Open Internet Explorer.
If you are disconnected from the internet or your home page does not load, hit the stop
button to stop the page from loading.
In the address line of Internet Explorer type
This is the default address for Linksys routers. Check with the maestro if another number is to be
A password authentication window should appear
There is usually no user name
The password is admin
This is the default setting for Linksys routers. Check with the maestro if user names or alternate
passwords have been installed.
The Linksys Router setup screen should appear.
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Click on the Status tab
The status tab should indicate:
if you are connected
if you are disconnected
if their was an authentication error (login, username, password)
If you are disconnected:
Click the CONNECT button to reconnect
If you have an authentication error several things could be wrong
Your DSL username and password settings have changed or are incorrect
The modem needs to be reset
DSL service is not working on the phone line
DSL service provided by the phone company is down. Try again later
Reset the modem
Turn off and unplug the DSL modem. Leave it off for 3 minutes. Be patient.
Plug it back in and turn it on.
Wait for the lights to stop flashing
Try connecting again
DSL service provided by phone company or internet provider are not working
If you are sure that the username and password are correct, it is possible that DSL service
is temporarily down.
Contact your DSL provider or contact the maestro to determine if other something else
UNABLE TO LOGIN TO ROUTER
If you are unable to login to the router using the appropriate login routines, you may have
to reset the router.
It is rare but sometimes this happens.
You may have to unplug or turn off the router to have it reset.
If you have a combination router and ethernet switch, you will disconnect your network
computers from your local network when you unplug the router/switch unit. Be careful to
notify all network users to save all work before unplugging the router with ethernet switch.
It might be a good idea to have them shut off their computers, as they will have to restart
them anyway once the router/switch has been reset.
Wait 5 minutes then plug in the router and turn it back on
Try logging in again and reconnecting to the internet.
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INFORMATION SPECIFIC FOR MY DSL SYSTEM
My system has the following specifications:
Router Brand and Model #
Combination Router with Ethernet Switch
Router Serial #
Router IP address
Router configuration login user name
Router configuration login password
Connection type (ADSL/SDSL/IDSL)
(PPPOE, PPTP, Static IP, Dynamic IP)
DSL phone #
DSL provider Tech Support Phone #
Additional DSL related information:
Phone Company DSL Circuit ID #
DSL provider account #
LCEC name (Local Phone Company)
Modem Brand/Model #
Modem Serial #
Incoming Mail Server (POP3)
Outgoing Mail Server (SMTP)
IP Addresses assigned in my system:
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