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Skills We All Need by Rosann Bazirjian
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Skills We All Need by Rosann Bazirjian

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Published in: Education, Business

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  • 1. Skills We All Need! Two Categories: Hard Skills and Soft Skills
  • 2. Hard Skills • Technology – Constant – Always changing • Job Knowledge – Expertise brings confidence – Expertise brings satisfaction
  • 3. • Organizational skills
  • 4. • Soft Skills: Personal attributes that enhance an individual’s interactions, job performance and career prospects and relate to a person’s ability to interact effectively with co-workers and customers
  • 5. • Relationship/Interpersonal skills • Collaboration/teamwork
  • 6. • Multicultural understanding
  • 7. • Responsibility/ethics
  • 8. • Adaptability/flexibility
  • 9. • Negotiation skills
  • 10. • Passion
  • 11. • Motivation and Determination
  • 12. • Communication and Customer Service Skills
  • 13. • Stress Management

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