1022. W. Johnson Street, Madison WI – 53715, USA. E-mail: email@example.com. Cell: (608)213-6215
• Transition into operations management focusing on optimization, change management and leading cross-
• Technical skills in conceptualization and development of prototypes, system integration & continuous product
• Analytical and creative mind developed by undertaking several academic & non-academic projects, research
programs and participation in writing pursuits and debating competitions
2002 – 2004 University of Wisconsin – Madison, Wisconsin, USA
Master of Science in Business - Manufacturing and Technology Management Program
• Project Assistant (Newsletter team), Erdman Center for Manufacturing and Technology Management
1994 – 1998 Nanyang Technological University, Singapore
Bachelor of Engineering - Mechanical and Production Engineering (1st Class)
• Graduated with First Class Honors degree, Dean’s list of accomplished students for three consecutive years
• Avid debater and public speaker with publication activities featuring a wide variety of topics and themes
06/2003 – 08/2003 P&H Mining, Harnischfeger Corporation, Milwaukee, WI, USA
Quick Response Manufacturing (QRM) Intern
• Analyzed current operations in Heat Treat facility, quantified opportunities to reduce lead times for all processed
parts and recommended implementing manufacturing cells in the facility. Worked in a team with middle
management, unionized operators and MIS personnel to address implementation of QRM cell with 60% reduction
in manufacturing lead times
• Developed an extensible and generic software (VBA – MS Excel) to conduct lead time analysis in any facility,
demonstrated and documented software application and features
01/2000 – 08/2002 ESEC (Asia Pacific), Singapore
R&D Engineer – Real Time Systems Software
• Technology transfer of semiconductor automation equipment from Switzerland to Singapore over a period of 1.5
years. Trained new R&D group in Singapore to handle transferred technology
• Real-time systems and automation equipment experience, process knowledge in semiconductor die-attach, path-
planning for controlled drives, system design, implementation and testing
08/1998 – 12/1999 Strategic Research Program, Nanyang Technological University, Singapore
• Conceptualized and developed several in-house projects (two patented systems in the vibration measurement and
data storage areas). Also, worked on collaboration and technology transfer with local industries
• Led the publicity efforts of the research laboratory, prepared posters and quarterly newsletters. Also, successfully
planned and executed the design & development of the website for the research laboratory
• Writing skills – researching, interviewing, writing and editing articles around theme issues
• Programming skills and applied knowledge in C, C++ (Intermediate), FORTRAN, JAVA (Intermediate), VBA,
Modula-2, MATLAB, GAMS, MAPLE, several Multimedia & Web authoring software and engineering
application software (Pro-E CAD, LabView), MPX – Rapid Modeling Technology
• Real-time automation programming experience using VRTX OS and proprietary real-time kernel for low level
controllers and schedulers
08/2003 – 12/2003 : Optimization projects using GAMS
01/2003 – 05/2003: Quick Response Manufacturing (QRM) Project – Analyzed manufacturing operations, quantified
lead-time reduction opportunities (60% reduction) and developed recommendations for the implementation of QRM cells
for specific product groups. Also modeled QRM cell using MPX – Rapid Modeling Technology
01/2003 – 05/2003: Developed JAVA programs to solve computational geometry problems
08/2002 – 12/2002: Designed and developed controllers using MATLAB & MAPLE
1997 – 1998: Final year project and theses centered around mathematical modeling of fluid phenomenon
1995 – 1997: Developed remote client software to control keycap insertion cell over LAN and published results in
National Undergraduate Research Program, Singapore
EXTRACURRICULAR ACTIVITIES & AWARDS RECEIVED
2002 – 2003: Newsletter team member and leader - researching, interviewing and developing newsletters on various
themes such as Manufacturing in China, Six Sigma and Managing product development
May 1998: Attended by invitation, the International Students Management Symposium at the University of St. Gallen,
Switzerland on the theme 'Success in Times of Paradox'. (Qualification on the basis of contributed essay on the theme)
1994 – 1998: Awarded the SIA-NOL Undergraduate Scholarship for studies at Nanyang Technological University
1995 – 1996: Assistant Honorary General Secretary of the American Society of Mechanical Engineers, NTU Students
Section, was involved in the creation and transition of ad-hoc committee into a full-fledged management committee
1994 – 1998: Trained and lead teams in Inter-school and Inter-hall debating championships organized by the Debating
1994 – 1996: Editor and Writer for ‘Perpetual Motion’ (Quarterly publication, MPE Club), 'Vector' (Quarterly
publication, Computer Society) & Hall publications
A work currently in editing, a full-length novel set in medieval France, which was written over a period of 3.5 years
Play a number of sports including Tennis, Soccer and Cricket
Available on request
Douglas A. Bohachek
30 Waterford Circle
Madison, WI 53719
• Over five years of experience in the planning, implementation and closing of capital and continuous improvement projects in a
manufacturing, process design and operations environment.
• Six Sigma Green Belt and proficient with statistical process control and continuous improvement tools.
• Strong history of successful project management and leadership of process improvement teams.
May 2003 to PROMEGA CORPORATION
Present INTERN, PROMEGA EXPRESS PROGRAM (a vendor managed inventory program for supply chain management)
• Led cross-functional team analyzing opportunities for efficiency improvements in quotation process and VMI unit
• Simplified data entry, improved accuracy and reduced throughput times
• Prevented additional hire through improved efficiencies
• Worked with team to plan European launch of new VMI distribution channel
• Developed new product design for use in European market
• Coordinated efforts to use CE mark
• Participated in marketing, manufacturing and product launch decisions
• Analyzed manufacturing capabilities of Promega Express for next three years in US and Europe
• Coordinated relocation of manufacturing group between facilities
3M COMPANY/ W.L. GORE & ASSOCIATES, INC. (Facility was acquired by 3M in October 2000)
July 2001 to INSPECTION ENGINEER
July 2002 • Responsible for visual inspection process
• Improved outgoing quality 25%
• Investigated yield losses to drive upstream process improvements
• Led Six Sigma Green Belt teams
• Reduced throughput time from 9.9 days to 5.4 days resulting in a cash impact of $338,000
July 2000 to • Process reorganization resulting in savings of approximately $1.2 million annually
July 2001 YIELD LEADER
• Led yield improvement team to reduce yield losses for stains from 5% to less than 2%
May 1999 to • Reported progress on a monthly basis to engineering and management team
July 2001 PLASMA PROCESS ENGINEER
• Improved and maintained vacuum plasma treatment process to increase capacities, yields, and product
performance reliability through use of design of experiments and statistical analysis
• Identified and monitored key process parameters for improved process control
HUTCHINSON TECHNOLOGY INC.
August 1997 to MANUFACTURING ENGINEER
May 1999 • Provided engineering support for plasma etching process of 20 vacuum plasma systems
• Increased capacities and yields through use of statistical analysis and new process development
• Led projects for capital expenditures, process analyses, and process improvements for new factory start-up, ramp,
and full production phases
2002-Present UNIVERSITY OF WISCONSIN-MADISON, MBA in Operations and Information Management with a Concentration in
Manufacturing and Technology Management, May 2004. GPA: 4.0/4.0
Grainger Wisconsin Distinguished Graduate Fellow
Member, Beta Gamma Sigma, International Business Honor Society
Graduate Business Mentor
1993-1997 UNIVERSITY OF WISCONSIN-MADISON, BS Chemical Engineering. GPA: 3.6/4.0
Dean’s Honor List 6 semesters
Member of American Production and Inventory Control Society (APICS).
Proficient with SAS, Minitab, Microsoft Office and Microsoft Project.
Tyler J. Clark
915 Beacon St. firstname.lastname@example.org
Madison, WI 53715 608/209-1206
• More than four years experience in design, prototype, debug, quality control, and production of
electronics for various industries
• Ability to work within teams and mentor new employees
• Seeking a challenging position with a high tech firm in the area of management and finance that utilizes
my engineering and/or software experience
University of Wisconsin-Madison, School of Business Madison, WI
MBA Double Major: Manufacturing and Technology Management May 2004
Finance, Investment, and Banking
BS Double Major: Electrical & Computer Engineering May 1999
Major GPA: 3.46/4.0
Computer Engineering Option with double major in Computer Science
UW-Madison Space, Science, and Engineering Center Madison, WI
Project Assistantship 2003 - present
University of Wisconsin-Madison, School of Business Madison, WI
Project Assistantship 2002 - 2003
Managed the Erdman Center’s web site including updates and re-design. Coordinated information from a
variety of resources. Streamlined Erdman Center web site (http://wiscinfo.doit.wisc.edu/erdman/)
Plexus Technology Group, Inc. Raleigh, NC
Digital Design Engineer August 1999 − July 2002
Worked in small cross-functional teams developing electronic products from initial concept into production
for a variety of industries. Main tasks included chip-level and board-level design. Also performed some
software embedded coding. Followed quality procedures and took part in product specification, technical
writing, design, prototyping, and debug. Mentored new design engineers.
Mechanical Engineering Electronics Shop Madison, WI
Electronics Technician January 1998 – May 1999
Designed, fabricated, and tested digital and analog circuitry used in various electronics by using soldering and
Beloit Corporation Beloit, WI
Engineering Co-op. June 1994 – May 1997
Worked 4 terms including 3 summer terms and 1 spring term in plant engineering, production, methods,
research and development, and controls. I gained specific knowledge of PLC’s, ladder logic, and
interconnecting the two via modem.
Computer Languages C, C++, JAVA, HTML, Assembly, VHDL, Verilog, LabView
Systems Unix, DOS, Windows98/2000/NT
Software Tools Mentor Design Suite, ModelSim, SmartModel, Timing Designer, Xilinx Alliance,
Altera Quartus and MaxPlus II, Synplify, Leonardo, MS Office
Interests Tennis, Snowboarding, Racquetball, Golf, Bowling, Fishing, Reading
401 North Eau Claire Avenue, Apt. 210, Madison, WI 53705
608-277-1984 (home), email@example.com
• R&D and design experiences in an industrial machinery manufacturer for eight years
• Expertise about energy utilization technology for refrigeration, air-conditioning, and co-
• Fluency in Japanese and English
Present UNIVERSITY OF WISCONSIN-MADISON Madison, WI
(May, 2004) Master of Business Administration - Manufacturing and Technology Management
TOKYO INSTITUTE OF TECHNOLOGY Tokyo, JAPAN
March 1994 Master of Engineering - Mechanical Engineering Science
March 1992 Bachelor of Engineering - Mechanical Engineering Science
Summer 2003 ELLIOTT ENERGY SYSTEMS, INC. Stuart, FL
Manufacturing micro gas turbine alternators.
• Resolved engineering issues associated with the launch of a new project using a co-
generation system of a micro gas turbine alternator and absorption chiller.
• Supported the project by bridging Elliott Energy Systems with a Japanese chiller
1994 - 2002 EBARA CORPORATION Tokyo, JAPAN
Manufacturing water pumps, refrigerators, incinerator plants, and semiconductor
Assistant Manager, Mechanical Engineering Division, EBARA RESEARCH CO., LTD.
• Led technology research to enhance marketing potential of fuel cell power generators.
• Proposed a fuel reformer applicable to multiple fuels. (e.g. city gas, oil, and methyl-alcohol).
Researcher, Mechanical Engineering Division, EBARA RESEARCH CO., LTD.
• Researched, as a visiting thermal engineer, energy saving methods targeting semi-conductor
production plants in SEIKO EPSON Corporation, Suwa-minami factory (Nagano, Japan).
• Recommended the use of co-generation system, reducing oil consumption by 15 %.
Researcher, Air Conditioning System Division, EBARA RESEARCH CO., LTD.
• Created innovative air-conditioning system (heat-pump assisted desiccant air-conditioning
system), saving 10 % of electric power consumption.
• Established first computational programs for designing a desiccant air-conditioning system
through collaboration with the University of Illinois at Chicago.
• Developed a new cost-effective desiccant material with Okayama University (Japan) and
JAPAN EXLAN CO., LTD (a chemical material maker).
Assistant Researcher, Thermal Engineering Division, EBARA RESEARCH CO., LTD.
• Maximized cooling efficiency by 90 % of a new ultra low temperature (-150oC) refrigerator
(pulse tube refrigerator) utilized for semiconductor production equipment.
• Won “1996 Heat Transfer Division Best Paper Award” from the American Society of
Mechanical Engineers. (Best of 150)
• Filed and received approval for a patent: “Desiccant Assisted Air Conditioning System” in the
Anthony J. Gutierrez
12 Coronado Ct. #1
Madison, WI 53705
OBJECTIVE To obtain a full-time position in product development that aligns an organization’s manufacturing
capabilities with its business strategy.
EXPERIENCE GENERAL MILLS, INC. - BETTY CROCKER Lodi, CA
Summer 2003 Operations/Engineering Intern
• Analyzed and identified product changeover inefficiencies for all of Betty Crocker dry mix
• Monitored production lines daily and worked with operators to resolve production challenges.
• Formulated changeover preparation and execution plan to obtain the plant goal of 20%
improvement in changeover efficiency.
05/98-08/02 WIDE-LITE CORPORATION San Marcos, Texas
New Product Design Engineer
• Developed, tested, and released new High Intensity Discharge (HID) light fixtures for the
commercial lighting industry. Developed according to ISO 9001 and UL requirements.
• Designed a wall-mounted HID fixture resulting in sales of $277,000 during its first full year.
• Led a $230,000 casting redesign and retooling project resulting in improved quality and
performance of cast parts as well as the elimination of multiple secondary operations.
• Assisted Purchasing department with vendor selection based on cost, delivery, and quality as
well as with estimating annual usage to meet material demands while minimizing inventory.
• Provided Sales, Marketing, and Manufacturing departments with product costs, product
specifications for literature development, and manufacturing and assembly requirements to
ensure quality fabrication of work-in-process parts and finished goods assemblies.
• Conducted new product training sessions for Sales and Customer Service groups.
• Worked with national and international vendors to communicate manufacturing requirements
and company quality criteria as well as to develop innovative designs.
Summer 1995 SULZERCARBOMEDICS, INC. Austin, Texas
Chemical Technician, Polymer Lab
• Performed fatigue tests on silicone rubber samples.
• Assisted with surface analysis of coated silicone rubber.
COMPUTER MS OFFICE, MS PROJECT, MS PUBLISHER, CAD, 3D SOLID MODELING, SIMULATION WITH ARENA
AWARDS Adjustment mechanism for luminaire (EWL Lite-Driver) patent
U.S. Patent No. 6,290,376B1
Engineer In Training (EIT) Certified
ACTIVITIES Illuminating Engineering Society of North America (IESNA) 1998-2002
Capital Section Educational Chair 2000-2001
American Society of Mechanical Engineers (ASME) 1998-Present
EDUCATION UNIVERSITY OF WISCONSIN-MADISON, SCHOOL OF BUSINESS
Master of Business Administration, Operations and Information Management - Manufacturing and
Technology Management, May 2004 GPA: 3.8/4.0
LAMAR UNIVERSITY-BEAUMONT, TX
Bachelor of Science in Mechanical Engineering, May 1998
THE UNIVERSITY OF TEXAS AT AUSTIN
Bachelor of Science in Chemical Engineering, May 1996
STEVEN A. HOLZMAN
745 W. Washington Ave #203, Madison, WI 53715
(608) 260-0105, firstname.lastname@example.org
OBJECTIVE Seeking a career in supply chain management in logistics, materials planning, purchasing, or
EXPERIENCE ALFA LAVAL/TRI-CLOVER; Materials Manager; 1999-2002; Kenosha, WI
Supervised a staff of 26 employees managing 60,000 SKU’s. Responsible for purchasing, inventory and
production planning, cost accounting, manufacturing engineering, warehousing, and assembly activities resulting
in improved service levels (25%), inventory turns (15%), forecasting accuracy (20%), inventory accuracy (20%),
shipping errors (50%), and cost reductions (30%). Received corporate award for cost reduction leadership.
• Inventory Management: Optimized planning data and MRP logic, completed SKU
rationalization, eliminated excess/obsolete, introduced new reports and review processes, and
adjusted cycle counting procedures.
• Supplier Management: Created total cost (TCO) and spend analyses, established vendor
performance metrics, created commodity code structures, negotiated contracts, and
consolidated supplier base (30%),
• Demand Management: Piloted new S&OP process, rationalized forecasted items, updated
global and local parameters, established exception reports, and evaluated new software.
• Lean Manufacturing: Investigated use of Kanbans, reorganized facility layout and
organizational structure, improved product locations, reduced/optimized lot sizes, and
developed value stream analyses.
• Cost Reduction Projects: Completed LTL carrier consolidation, global sourcing (re-sourcing),
make-buy analysis (outsourcing), supply chain network/location optimization, and lead-time
• Other Projects: Managed two ERP system implementations, directed the closing of two
warehousing facilities, and facilitated the separation of the spare parts business.
ERNST & YOUNG LLP; Senior Consultant - Supply Chain; 1997 – 1999; Milwaukee, WI
Worked with clients in retail, high tech, automobile, food processing, and consumer product
industries resulting in cost reductions of 10-40%, decreased inventory of 15-40%, increased service
levels from 10-25%, and improved inventory and forecasting accuracy of approximately 5-20%
• Created comprehensive supply chain assessments identifying process and system
o Inventory: SKU rationalization, ABC classification, VMI, cycle counting, and system
o Transportation: Carrier consolidation, rate reduction, and load planning
o Distribution: Slotting, layout, packaging, product flow analysis, and equipment
o Purchasing: Supplier consolidation, supplier certification, and supplier development
o Forecasting: S&OP processes, measurement, and software analysis
o Manufacturing: Lean/JIT techniques, set-up reduction, Kanbans, and cellular
• Led the analysis, selection, and implementation of software packages (ERP, APS, and WMS)
by analyzing processes, developing functional requirements, completing software
comparisons, and creating system plans
• Completed supply chain network studies presenting what-if scenarios and network costs;
analyzing the appropriate number, size, and location of facilities; and providing facility layout
and equipment options
INTERNSHIP SCHREIBER FOODS; Supply Chain Management Intern; summer 2003; Green Bay, WI
Led several initiatives in supply chain management resulting in savings of nearly $3 million and a
30% reduction in labor requirements and achieving an over 60% improvement in the most recent
• Created a comprehensive and automated supply chain performance scorecard tracking 28
• Completed an analysis of the capacity planning process including analyzing the viability of new
• Analyzed order patterns to reduce material handling costs
EDUCATION UNIVERSITY OF WISCONSIN – MADISON, Masters of Business Administration MBA, May 2004
• GPA 3.9/4.0, Majors: 1) Supply Chain Management 2) Manufacturing & Technology
• Honors: Received the Grainger Wisconsin Distinguished Graduate Fellowship; Council of
Logistics Management Graduate Scholarship; and Beta Gamma Sigma National Honor Society
• Additional Training: Six Sigma, Kaizen, RFID, and Supply Chain Finance
• Consulting Projects: RFID assessment, inventory accuracy improvements, quality feedback
UNIVERSITY OF WISCONSIN – MADISON, Bachelor of Business Administration BBA, May 1997
• GPA: 3.7/4.0, Majors: 1) Production/Operations Management 2) Human Resources
• Honors: Graduated with Honors; Iron Cross National Honor Society
MEMBERSHIP Certified in Production and Inventory Management (CPIM) by APICS
• Member of the American Production and Inventory Control Society (APICS)
• Member of the Council of Logistics Management (CLM)
2663 High Ridge Trail #4
Fitchburg, WI 53713
Email: email@example.com Home Phone: 608-271-7452
Develop and implement customer-focused, systems-engineering approaches for complicated and exciting
products that bring advanced technologies to the market
Polaris Industries – Victory Motorcycle Division Osceola, WI
Vehicle Attribute Systems Engineer Summer 2003
•Developed systems-engineering processes that make future Victory motorcycle development
quicker, more accurate, more efficient and more customer-focused
•Expanded my knowledge-base regarding the motorcycle business and the strategies involved with
launching a new division into a market dominated by a single firm – Harley-Davidson
Ford Motor Company – Product Development Dearborn, MI
Vehicle Attribute Systems Engineer & Rotational/Training Program (FCG) Mar 98 – Jul 02
•Developed a major portion of an advanced vehicle with best-in-world noise and vibration (NVH)
refinement by leading a team of technology suppliers and technical experts
•Implemented and integrated new powertrain technologies into vehicles using a combination of
computer-aided analysis (CAE) and advanced experimental methods
•Deployed new vehicle systems requirements and strategies for noise and vibration improvements in
all Ford Motor Company vehicles
•Led a diverse group of vendors in the implementation of “industry-first” climate control seats for
2001 Lincoln Navigator and earned the Ford Truck Significant Achievement Award
•Defined and resolved noise and vibration problems during the initial launch of the 2001 Ford
Explorer Sport and Sport Trac
K2 Corporation Vashon, WA
Internship/Masters Thesis Jun 97 – Dec 97
•Developed computer-aided design tool based on finite element analysis to improve the capability of
predicting the mechanical properties of skis and snowboards
•Implemented a Windows-based computer program to speed-up and enlarge the scope of the ski
development process by improving the relation of design parameters to ski performance
University of Wisconsin-Madison, School of Business Madison, WI
Master of Business Administration Sep 02 – May 04
• Major in Manufacturing and Technology Management (MTM)
University of Washington, College of Engineering Seattle, WA
Master of Science in Mechanical Engineering Sep 96 – Dec 97
• Specialized in noise and vibrations and computer-aided analysis
Michigan Technological University Houghton, MI
Bachelor of Science in Mechanical Engineering Sep 92 – May 96
• Awarded “Man of the Year” for all Sigma Tau Gamma Fraternity chapters in 1996 based on
leadership and scholarship
3005 Tucson Trail, Madison, WI 53719
608-310-8129 (Home), 608-213-0952 (Cell)
Objective To obtain a full-time Operations position upon graduation in May 2004.
Education University of Wisconsin – Madison, Madison, WI
MBA, Operations and Information Management (Manufacturing and Technology
Management), May 2004, GPA 3.9/4.0
BS, Mechanical Engineering, May 1999, GPA 3.4/4.0
Experience Schreiber Foods, Green Bay, WI
05/03-08/03 Operations Management Intern
• Created data collection and analysis system used to evaluate the reliability and
capability of manufacturing equipment. This system, with potential use on over
1,500 pieces of equipment at 22 plants worldwide, is used to assess the need for
future capital investments in manufacturing equipment.
• Developed automated Excel program using Visual Basic to statistically analyze
equipment downtime data and pinpoint specific causes of equipment failure. This
program aids in preventive maintenance planning to reduce unplanned downtime.
• Designed and implemented a training program to help teach the proper methods of
evaluating the reliability and capability of manufacturing equipment.
The Goodyear Tire & Rubber Company, Akron, OH
07/99-08/02 Development Engineer, Off-The-Road Tires
• Managed the 16.00R20 AT-3A tire development process. The AT-3A, with potential
revenue of $20 million per year, is currently only one of two tires qualified by the
U.S. Army for use on heavy tactical vehicles.
• Managed the Off-The-Road tire monitoring system development team. This
system, used to measure and record tire temperature and pressure, was recognized
by “SAE Off-Highway Engineering” magazine as the top technology of 2002.
• Awarded patent in 2001 for significant improvements to the Off-The-Road tire
monitoring system (two additional patents pending).
• Traveled to customer sites in the U.S., Canada, South Africa, and Botswana
providing technical service for various products.
• Oversaw manufacturing of development tires, which included scheduling
component production, setting up equipment, and monitoring quality assurance
• Analyzed durability, traction, ride and handling test data to determine the best tire
construction that met the customer’s needs.
• Mentored co-op students and new employees.
Scientific Molding Corporation, Somerset, WI
06/95-01/99 Engineering Intern
• Created drawings of plastic injection molded parts using Pro/Engineer.
• Performed surface and mass property analyses on parts to determine
manufacturing costs using Pro/Engineer.
• Worked with vendors to ensure proper electronic part file format and transfer.
• Created and maintained electronic part file transfer database.
Skills Proficient in Excel, Visual Basic Programming in Excel, Word, PowerPoint, Access, MS
Project, Pro/Engineer, and MathCAD.
401 Eagle Heights, Apt. J ♦ Madison, WI 53705 ♦ Phone: (608) 628-6658 ♦ E-mail: firstname.lastname@example.org
• Seeking a career opportunity utilizing 8 years of experience in manufacturing, operations and info systems.
• International project experience with strong problem analysis and organizational skills.
• 3 years of SAP implementation experience with ABAP/4, MM, SD and PM.
• Trilingual: fluency in Japanese, Chinese, and English.
University of Wisconsin – Madison, School of Business Madison, WI
May 2004 Master of Business Administration,
Concentration in Operations/Marketing, Manufacturing and Technology Management
Shanghai Jiao Tong University Shanghai, China
July 1994 B. S. Mechanical Engineering
2003-Present Kraft Foods Madison, WI
• Conducted an MRO supply chain project using SAP Plant Maintenance and Material Management.
• Developed key performance measurement reports used by over 50 facilities. The reports help to
periodically review and revise inventory policy based on stock movement analysis.
2000-2002 PricewaterhouseCoopers - Management Consulting Services (Now IBM) Tokyo, Japan
• Conducted ERP and supply chain management (SCM) software implementations for multi-national
companies in automotive, semiconductor, pharmaceutical, and public service sectors.
• Led onsite coordination for a 15-member remote SAP development team in China. Projects
generated over $1.5M in annual revenue.
• Developed project proposals and work-plans. Performed system analysis, design and programming.
1999-2000 Soliton Network System Co. Ltd Shanghai, China
• Built relationships and interfaced with clients. Developed business proposals, project planning,
sourcing. Annual revenue increased by 150%.
• Led system implementation in inventory control, service operation and warehouse management.
Delivered all projects on time and within budgets.
1997-1999 Honda Motor (China) Shanghai, China
• Developed and managed Honda auto customer service operations in middle China. Performed
analysis of business processes at local dealers and implemented Honda standard service procedures.
• Responsible for project planning, coordination, and implementation support of Honda management
information system (MIS) implementation in 10+ dealers.
1994-1997 Suoguang Electronics Co., Ltd - SONY Subsidiary Shanghai & Shenzhen, China
Assistant Manager – Quality Assurance, Production Engineer
• Managed a customer service team of six members, responsible for service relationships and
negotiations with 100+ corporate customers.
• Led a cross-function team (quality, manufacturing, sales) to improve customer satisfaction
including: analyzing sales returns; debugging manufacturing problems; and customer application
support. Reduced product return rate from 5% to less than 2%.
• Responsible for formalizing production flow, establishing quality control system, and team building
during the launch of Optical Pickup manufacturing system for SONY, with yearly output of $150
402 N. Eau Claire Ave #304, Madison, WI 53705 / Phone: 608-239-9420, E-mail: email@example.com
• More than six years experience in strategic planning, new product development & communication system roll-out.
• Multi-national project coordination, team leader.
• Patent holder for network communications technology.
UNIVERSITY OF WISCONSIN–MADISON, SCHOOL OF BUSINESS Madison, WI
Master of Business Administration (Manufacturing and Technology Management) May 2004
YONSEI UNIVERSITY Seoul, Korea
Bachelor of Science (Electronics Engineering and Biomedical Engineering) Feb 1996
REAKOSYS, Inc. Seoul, Korea
Project Manager in charge of New Product Development, Marketing, &Technical Systems Mar 2001 - July 2002
Managed the entire development process for a third-generation mobile telecommunication technology (the 3G Project).
• Planned the development schedule and technical specifications.
• Negotiated the entire product development cost with customers.
• Led cross-functional team of engineering, sales/marketing, and customers.
• Performed market research on global competitors and customer needs.
• Built long-term strategic relationships with key telecommunication and broadcasting customers.
• Secured project financing, $3 million, from Korean government.
• Managed the Reakosys booth at IBC 2001 in Amsterdam, the Netherlands.
SAMSUNG ELECTRONICS Co., Ltd. Suwon, Korea
Associate Engineer, Communication Network Laboratory, Corporate R&D Center Jan 1998 - Mar 2001
• Led a small team working on a portion of the Connected HomeTM Project, a Multimedia Home-Networking solution.
• Documented and internally communicated worldwide trends related to multimedia network technology on a monthly basis.
• Planned and implemented the Small Office Home Office (SOHO) Project, and supervised engineers on the Hardware Team.
• Worked on a multi-national SOHO team with engineers from China, Israel, and the U.S.
• Managed the exhibit of Samsung products at the Consumer Electronics Show 2001 in Las Vegas, Nevada.
Engineer, Telecommunications Laboratory, Information Systems Business Division Feb 1996 - Jan 1998
• Participated in Asynchronous Transfer Mode (ATM) Switchboard System Project, a $10 million project. Derived and
implemented the end-user part of the project.
• Worked on the Computer Telephony Integration (CTI) Project, developing an internet-based PC phone.
• Obtained 5 Korean patents in the network communication technology area.
• Pending international patent covering U.S., U.K., Germany, and Japan on Home-Networking Technology Solution.
• Elected as a leader of 300 recruits in Samsung Group training program.
• Recipient of Yonsei Engineering School Scholarship for four semesters.
• Computer skills: MS-Office, Assembler, design software for programmable logic.
• Extensive knowledge of 3G, HomePNA, Bluetooth, IEEE1394, and CTI.
3495 N. Oakland Ave, Apt. 201 Email: firstname.lastname@example.org
Milwaukee, WI 53211 Phone: (414) 975-3785 Fax: (414)961-2459
Objective Seeking a permanent position in operations management with emphasis in the areas of supply
chain management, manufacturing operations, quality management, planning and scheduling, and
University of Wisconsin - Madison Madison, Wisconsin Expect: May 2004
Education Master of Business Administration in Manufacturing and Technology
University of Iowa Iowa City, Iowa August 2002
Master of Science degree in Chemistry
Thesis Title: “Magnetic Effect on Nickel Based Batteries” (patented)
Teaching Assistant August 2000 –
Sam Houston State University Huntsville, Texas August 1999 – July 2000
Graduate Student, Master of Science in Chemistry
Tianjin University Tianjin, China July 1996
Bachelor of Engineering Degree in Electrochemical Engineering
Experience Harley-Davidson Motor Company Milwaukee, WI May 2003 –
Supply Chain Management Intern
• Re-structured MRO receiving process for both Pilgrim and Capitol Drive facilities
• Implemented Advanced Shipping Notice (ASN) system for MRO department
• Performed supplier performance evaluation and improvement
• Helped MRO items inventory management
• Worked on the Perishable Tool Ordering System
WeiBan Battery Company Beijing, China January 1999
– June 1999
Vice General Manager and Co-founder
• Negotiated with local government, prepared documents and registered the company
• Evaluated and negotiated with raw material suppliers (25 plus)
• Set up a continuous flow production line for battery production
• Assisted in original market research with potential new customers
Rickbery Battery Company – GE (H.K.) Subsidiary Beijing, China
R&D Manager March1997 –
• Initiated and completed a project that reduced material cost and inventory cost by 9 %
and reduced lead-time by 25%.
• Led R&D center to design and transfer 15+ new models to production line
• Completed research of “Ni-MH Rechargeable Batteries”
• Prepared R&D documents for ISO 9001 certification
• Suppliers evaluation and cost control (50+ suppliers)
• Incoming material quality control
• Managed employees of R&D center (12 engineers and 20 technicians)
R&D Supervisor January 1997 –
• Initiated research of “Ni-MH Rechargeable Batteries”
• Troubleshooting for production line
Mobius (Tianjin) Green Energy Inc. Tianjin, China
Management Trainee July 1996 –
• Worked on the project “High Temperature Ni-MH Batteries”
• Attended a three-month intensive supervisory training (employee of the year)
Skills Proficient in Microsoft Word, Excel, EDI system, Power Point, Minitab, Visio.
Fluent in Chinese and English.