Syllabus – ISE 515: Engineering Project Management.doc

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  • 1. Industrial and Systems Engineering Syllabus – ISE 515: Engineering Project Management Fall 2008, Monday 6:30pm – 9:10pm Instructor Prof. Erich Kreidler Phone 949.278.7001 (appointment required) Office GER 205 E-mail Erich.kreidler@usc.edu Monday 4:30pm – 5:30pm or by Office Hours appointment TA TBD Phone TBD Office TBD E-mail TBD Office Hours TBD Course Description: Project management is an important skill that is widely used in the private and public sectors as well as specialty businesses. This course will explore the challenges facing today’s project managers and will provide a broad understanding of the project management environment focused on multiple aspects of the project. The course objectives are: • Gain understanding of essential principles associated with effective project management and how to apply these principles in the day-to-day business environment • Acquire and fine-tune the skills in defining, planning, initiating and monitoring engineering projects using proven techniques and commonly available computer software tools • Understand and apply methods for solving and avoiding common difficulties associated with project management The subject matter will be covered using lectures and discussions, text reading, individual research, group discussion and preparation of a comprehensive project management plan in a team environment. Materials: Course text (mandatory): Project Management, A Managerial Approach, 6th Edition by Jack R. Meredith and Samuel J. Mantel Jr. Publisher: John Wiley & Sons; ISBN: 13978-0471-715375. Project Management Institute Materials (optional): Guide to Project Management Body of Knowledge. Available from the university bookstore or from the PMI website (www.pmi.com) for PMI members. Quantitative Methods in Project Management (optional), by John C. Goodpasture. Available from the university bookstore. Software: Microsoft ® Project: Copies of Microsoft ® Project are available on the ISE laboratory computers in GER 309 (open M-F 8 to 5). A 60-day trial of Microsoft ® Project is included with the Course book. Blackboard (Online access to materials): The assignments, handouts, lecture notes, team rosters and other class information will be posted in http://den.usc.edu. All students are expected to be able to access information from here. Syllabus ISE 515 -- Fall 2008 Page 1 of 5
  • 2. Industrial and Systems Engineering Class project: The class project consists of a group project where project management skills will be demonstrated. The students will be provided with a project where all the elements of project planning are explicit and clearly defined. The class project will be graded based on the class presentation, final report and a 360° team rating. The groups will be created during the fourth week of class. Quality Expectations: Professional deliverables are expected at all times, both for content and presentation. This means that all the homework, project, papers and other artifacts must be prepared using a word processor, spreadsheet or any other relevant computer software (e.g. MS Project). Make sure all documents have at a minimum: • Your name and/or your team member names • No spelling mistakes • Date and document title • Professional analysis, conclusions and/or recommendations Grading Midterm: 20%. The midterm will cover all the materials covered until 10/06/08 (inclusive). This date will mark the end of the first part of the course. Class Project: 25% (divided into 2 parts). The final report is due on 12/01/08. Final Exam: 20%. The final exam will be comprehensive of all the course materials, with an emphasis on the second part of the course and guest lectures. The university schedules the final exam date and time (12/15/08). Please do not request an alternate date, as none can be accommodated. Participation: 10%. This includes class participation (in person or via Webex/phone). DEN students’ participation will be graded based on email interaction with the instructor, TA and other students as well as the discussion forum. Homework assignments: 25%. Homework must be turned in at the specified due date or via DEN prior to the beginning of class. No late assignments will be accepted. One homework (lowest grade) may be dropped. Attendance: Regular class attendance is strongly encouraged and recommended, but not mandatory. Note: Attendance will be taken for the first two weeks of class. If a student fails to attend during this period, the student will be dropped from the class without further contact. Academic Integrity: The Department of Industrial and Systems Engineering adheres to the University’s policies and procedures governing academic integrity as described in SCampus. Students are expected to be aware of and to observe these academic integrity standards as they will be strictly enforced throughout the semester. Disability Services and Programs: Any student requesting academic accommodations based on a disability is required to register with Disability Services and Programs (DSP) each semester. A letter of verification for approved accommodations can be obtained from DSP. Please be sure the letter is delivered to me or to the TA as early in the semester as possible. DSP is located in STU 301 and is open 8:30am – 5:00pm Monday through Friday. The phone number for DSP is 213.740.0776. Note: This syllabus is subject to change as announced in class. Syllabus ISE 515 -- Fall 2008 Page 2 of 5
  • 3. Industrial and Systems Engineering Course Schedule: Chapter in Meredith and Date Milestones Topic Other Reading 1 8/25/08 Introduction Chapter 1 What is a project? Why and how to plan a project 2 9/1/08 Labor Day Chapter 8, 9 Estimation.pdf; Promises.pdf The Mythical Man Month 3 9/08/08 Homework #1 Triple constraint Project Pathology due How to organize a project Getting The Sponsor You  Organizing the project team Deserve  The role of the project manager Chapter 3, 4 The work breakdown structure 4 9/15/08 Homework #2 Scheduling tools Chapter 2, 5 due Time estimating 5 9/22/08 Assign project Leadership Chapter 9’s Singer Hospital teams Present RFP (Class Project) Case Study 6 9/29/08 Homework #3 Planning the budget Chapter 7 due Project cost reports 7 10/6/08 Project Reviews, review for midterm exam Accelerating a project.pdf Accelerating a project 8 10/13/08 Midterm Examination Resource allocation, the impact of limited resources 9 10/20/08 Class Project Guest Lecturer: The Art of Hiring and Firing (Part I) Microsoft Project Tutorial, Part I 10 10/27/08 Project control, Monitoring tools Chapter 10 Earned Value Chapter 11 11 11/3/08 Homework #4 Handling project changes Planning for a rainy day.pdf due Risk and contingency 12 11/10/08 Completing a project Chapter 13 Guest lecturer (TBD) 13 11/17/08 Homework #5 Conflict Resolution Chapter 6 due Ethics in Engineering Project Management PMI Ethics 14 11/24/08 Negotiation and contracts “Two Letters” Management of different cultures 15 12/1/08 Class Project Class project presentations (Part II) Review course materials, answer questions 16 12/08/08 Study Day 18 12/15/08 ***Final Examination Due: 12/15/08. 7pm – 9pm*** Syllabus ISE 515 -- Fall 2008 Page 3 of 5
  • 4. Industrial and Systems Engineering Assignment Name and Description Homework #1: • Prepare your updated resume • Case Study The National Jazz Hall of Fame Homework #2: • Critical path, network diagram problems Homework #3: • Research current project management tools • D.U. Singer Hospital Products Corp Case study (Chapter 9). Questions A, B Homework #4: • D.U. Singer Hospital Products Corp Case study (Chapter 9). Questions C- I Homework #5: • Monitoring tools problems Class Project (part 1; 10% of grade) – Based on RFP, write a list of follow up questions, draft Project Plan Class Project (part 2; 15% of grade) – Based on RFP, write final Project Plan ISE 515 – Engineering Project Management Study Guide • Project management process – general • Program management plan understanding of elements o What is it • What is the distinction between o Elements management and project management o Planning issues • The Triple Constraint o Benefit to PM • Difference between projects, programs and • Role of triple constraint in PM plan business processes • WBS • Basic phases of a product-development o What is it project o Meaning of product oriented, • Conceptual idea of the triple constraint; deliverable based understanding what we mean by cost, o Features of a good one schedule and performance o Comparison of functional based vs. • Performance, schedule and cost issues – product oriented deliverable origin and avoidance o Ability to construct one • Why does one start a project? • Task size guidelines • Scope statement-elements, meaning and • WBS dictionary – be able to write one application • Network diagrams • Understand project initiation within context o Understand the different types of internal and external customers o Ability to translate • Statement of work – what is it/application • TESTETIL diagrams • Elements of proposal process o What is it • Requirements and specifications • Contract types o Be able to draw and status • Scheduling options Syllabus ISE 515 -- Fall 2008 Page 4 of 5
  • 5. Industrial and Systems Engineering o Understand types and advantages/ • Expectations of the organization on the PM disadvantages • Skills needed by a PM • CPM and PERT • Conflict resolution o Definition • Measurements to show performance o Identification and usage against the plan • Slack and float • How do you make “% complete” work o Definition • Program reviews – why, types o Identification and usage • Task review – why, content • Cost elements • Tracking with cost vs. time upside/downside • Resource constraints • Earned value o Identifying them o Terminology o Effect on plan o Definition o Strategies to overcome o Usage o Solve simple projects with network o Upside/downside concepts o Calculations • Accelerating projects, “crashing” • Variances – definitions, calculation • Risk • Change control o What is it o Factors o Types of risk o Cause and effect o Risk statement o System elements o Process to manage o Change control board concept • Risk management plan – ability to write one • Scope change control – elements, plan • Risk mitigation strategies – ability to identify • Project problem solving tools them for various problems • Decision trees – calculations • Impact of the organization on the program • Completing a project- understanding the manager (understand impact of 3 different elements organizations) • Small projects – elements for simplified • Launch meeting –elements, PM follow up management, issues • Effect of team size and project duration on • New product development projects – project performance elements that are unique Syllabus ISE 515 -- Fall 2008 Page 5 of 5