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    Project Management.doc Project Management.doc Document Transcript

    • UNIVERSITY OF SAN DIEGO MASTER OF SCIENCE IN GLOBAL LEADERSHP MSGL 522 – Project Management Cohort 11 Instructor: Robert Judge Phone: 760-505-7075 cell Email address: rjudge@sandiego.edu Office: Olin Hall Room #234 School of Business Administration University of San Diego Office Hours: per request CLASS MEETING DATES May 18 & 19 6:00 – 10:00 PM June 15 & 16 6:00 – 10:00 PM COURSE DESCRIPTION This course will provide an integrative view of project management from the perspective of the project life cycle. The course will examine the basic issues related to managing projects in the international environment and will provide the opportunity for the application of key project management tools and concepts to a realistic international project. Topics include project definition, project planning, project scheduling, resource allocation, budgeting, cultural issues, progress and performance measurement, project audit and closure. COURSE OBJECTIVES Students who complete this course will: By the end of this course students will be able to: • Develop a project plan, • Create a Work Breakdown Structure, • Develop a schedule using both PERT and Gantt, • Use MS Project software to plan and schedule a project, • Identify the critical path for a project, • Assign/allocate resources to a project, • Prepare a project budget, risk assessment, and communication plan • REQUIRED TEXTS AND MATERIALS: 1. Kerzner, Harold, Project Management, A Systems Approach, 9th ed. John Wiley & Sons, 2006. ISBN: 13 978-0-471-74187-9 ISBN: 10 0-471-74187-6 (cloth).
    • 2. A Guide to the Project Management Body of Knowledge, 3rd ed. Softcover, Project Management Institute, 2004. ISBN: 1-93069945X. 3. Self-Paced MS Project Tutorial: (2006) WebCT 4. Microsoft Project® software 5. iGrafx software – Available for 30 days free with download from iGrafx (Student versions $29.99) - http://www.igrafx.com/products/flowcharter/index.html 6. Free Mind Software – Available for free download - http://freemind.sourceforge.net/wiki/index.php/ Main_Page ADDITIONAL RECOMMENDED READING: (not required) 1. Schwalbe, Kathy, Introduction to Project Management, Thomsom Course Technology,, 2006. ISBN 13: 978-1-4188-3559-0 WRITTEN WORK: For submitted papers, written work in the MSGL program must conform to APA style, a simple explanation of which is at: http://www.vanguard.edu/faculty/ddegelman/index.aspx?doc_id=796 More detail is provided in Hacker, D. (2004). A Pocket Style Manual (4th ed.). New York: Bedford/St. Martin’s. If you do not have a copy, you can get one from Suzy Wadsworth in Olin Hall Room #337. All written material is to be produced with single spacing and 11 point font. COURSE SCHEDULE Complete the assigned readings prior to each session in order to successfully participate in course discussions. Module One – Complete on May 18 and 19 Topic: Introduction to Project Management and tools Learning Objectives 1. Students will be able to describe the importance of Project Management and the role of the Project Manager. 2. Students will be able to demonstrate the ability the develop a process flow diagram using iGrafx. 3. Students will be able to create and modify a Cognitive Map using FreeMind software. 4. Students will be able to list and describe the stages of a project. Required Reading/Activity: 1. Carefully review instructions on how to load FreeMind and iGrafx software to your computer and install them prior to May 18 and 19 class.
    • 2. Chapter 1 and 2: Kerzner, Harold, Project Management, A Systems Approach, 9th ed. John Wiley & Sons, 2006. 3. Chapter 1: A Guide to the Project Management Body of Knowledge, 3rd ed. Softcover, Project Management Institute, 2004. ---------------------------------------------------------------------------------------------------------------------------- Module Two – Complete by: XXX Topic: Variables for successful Projects Learning Objectives 1. Student will be able to enumerate and describe the key variables which influence the success of projects. 2. Students will be able to articulate who might be potential stakeholders to a given project 3. Students will be able to discuss the importance of documenting “lessons learned”. 4. Students will be able to paraphrase what “best practices” are and what are some of the key questions to ask in selecting a best practice. Required Reading: 1. Chapter 9: Kerzner, Harold, Project Management, A Systems Approach, 9th ed. John Wiley & Sons, 2006 2. Chapter 2: A Guide to the Project Management Body of Knowledge, 3rd ed. Softcover, Project Management Institute, 2004. Assignments due to Instructor: 1. One page summary of how this reading is relevant to past or future experience. ---------------------------------------------------------------------------------------------------------------------------- Module Three – Complete by: XXX Topic: Working with Executives – managing the boss Learning Objectives 1. Students will be able to explain the role of a project sponsor. 2. Students will be able to articulate how an organization with a mature program office would handle the interface between the sponsor and the project manager. 3. Students will be able to discuss the inputs and outputs of the 5 project management process groups and the importance of fitting the process to the environment and project. Required Reading: 1. Chapter 10: Kerzner, Harold, Project Management, A Systems Approach, 9th ed. John Wiley & Sons, 2006 2. Chapter 3: A Guide to the Project Management Body of Knowledge, 3rd ed. Softcover, Project Management Institute, 2004. Assignments due to Instructor: 1. One page summary of how this reading is relevant to past or future experience. ---------------------------------------------------------------------------------------------------------------------------- Module Four – Complete by: XXX
    • Topic: Initiating the project Learning Objectives 1. Student will learn to produce a project Charter and Scope. 2. Student will be able to describe the process of selecting a project manager and the functions of a program office. 3. Student will be able to summarize the skill requirements seen as important for success as a project manager. 4. Student will be able to elaborate on the factors affecting the selection of project team members. Required Reading: 1. Case Study: The Greening of the Supply Chain: Attaining Global Leadership 2. Chapter 4, 5, and 11: Kerzner, Harold, Project Management, A Systems Approach, 9th ed. John Wiley & Sons, 2006 3. Chapter 4 & 5: A Guide to the Project Management Body of Knowledge, 3rd ed. Softcover, Project Management Institute, 2004. Assignments due to Instructor: 1. One page summary of your thoughts on what you believe was the most important/useful information from these readings. 2. Produce a detailed Project Charter and Scope for case study. ---------------------------------------------------------------------------------------------------------------------------- Module Five – Complete by: XXX Topic: Producing the project schedule Learning Objectives 1. Student will demonstrate ability to effectively use MS Project to develop a schedule in support of the case study. 2. Student will be able to discuss PERT and its value in scheduling a project and in allowing probabilistic estimates for potential completion dates. 3. Student will be able to identify the critical path, its importance and how to manage it. Required Reading: 1. Case Study: The Greening of the Supply Chain: Attaining Global Leadership 2. Chapter 12: Kerzner, Harold, Project Management, A Systems Approach, 9th ed. John Wiley & Sons, 2006 3. Chapter 6: A Guide to the Project Management Body of Knowledge, 3rd ed. Softcover, Project Management Institute, 2004. Supplementary Materials: 1. 6 online modules (WebCT) on how to use MS Project Assignments due to Instructor: 1. One page summary of your thoughts on what you believe was the most important/useful information from these readings and activities. 2. Produce a detailed Project Schedule for case study. ----------------------------------------------------------------------------------------------------------------------------
    • Module Six – Complete by: XXX Topic: Managing Project Cost and Quality Learning Objectives 1. Student will demonstrate ability to effectively develop the Cost Control section of a Project Plan. 2. Student will demonstrate ability to effectively develop the Quality section of a Project Plan. Required Reading: 1. Case Study: The Greening of the Supply Chain: Attaining Global Leadership 2. Chapter 15 & 20: Kerzner, Harold, Project Management, A Systems Approach, 9th ed. John Wiley & Sons, 2006 3. Chapter 7 & 8: A Guide to the Project Management Body of Knowledge, 3rd ed. Softcover, Project Management Institute, 2004. Assignments due to Instructors: 1. One page summary of your thoughts on what you believe was the most important/useful information from these readings and activities. 2. Produce the detailed project plan sections: cost and quality. ---------------------------------------------------------------------------------------------------------------------------- Module Seven– Complete by: XXX Topic: Managing Project Human Resources and Communications Learning Objectives 1. Student will demonstrate ability to effectively develop the Human Resources section of a Project Plan. 2. Student will demonstrate ability to effectively develop the Communications section of a Project Plan. Required Reading: 1. Case Study: The Greening of the Supply Chain: Attaining Global Leadership 2. Chapter 9 & 10: A Guide to the Project Management Body of Knowledge, 3rd ed. Softcover, Project Management Institute, 2004. Assignments due to Instructors: 1. One page summary of your thoughts on what you believe was the most important/useful information from these readings and activities. 2. Produce the detailed project plan sections: Human Resources and Communications. ---------------------------------------------------------------------------------------------------------------------------- Module Eight – Complete by: XXX Topic: Managing Project Risk and Procurement Learning Objectives 1. Student will demonstrate ability to effectively develop the Project Risk section of a Project Plan. 2. Student will demonstrate ability to effectively develop the Procurement section of a Project Plan. Required Reading: 1. Case Study: The Greening of the Supply Chain: Attaining Global Leadership
    • 2. Chapter 17 & 19: Kerzner, Harold, Project Management, A Systems Approach, 9th ed. John Wiley & Sons, 2006 3. Chapter 11 & 12: A Guide to the Project Management Body of Knowledge, 3rd ed. Softcover, Project Management Institute, 2004. Assignments due to Instructors: 1. One page summary of your thoughts on what you believe was the most important/useful information from these readings and activities. 2. Produce the detailed project plan sections: Project Risk and Procurement. ---------------------------------------------------------------------------------------------------------------------------- STUDENT RESPONSIBILITIES 1. Preparation and participation: There are two important reasons for you to be prepared to participate either in class or online. a. One--the compact format of this course means that we have limited time together and we move very fast. If you are unprepared, you may be able to absorb information – but not synthesize it adequately to contribute in discussions. b. Two--Synergy. There is a mountain of scientific evidence supporting the notion of synergy in a classroom environment, i.e., the whole is greater than the sum of the parts. Synergy occurs because of class discussions, sharing of experiences, exercises, and receiving interpersonal feedback. In turn, this process is optimized when you complete all assignments before class sessions. c. In summary, when you are unprepared for class sessions, you miss the opportunity to practice skills and receive feedback necessary for your own self-development. In short, you cheat yourself. Furthermore, when you are unprepared, you deprive your classmates of your feedback on their comments such that their development is harmed. In short, you cheat your classmates. 2. Written assignments: See WebCT for specific guidance on preparing individual and team written assignments. 3. Assignment Responsibility: Individual assignments must be the work of the individual student. All team assignments must represent inputs by all team members. This includes oral as well as written team assignments. Work should be distributed by mutual agreement and the final product should ideally reflect the work of all participants equally. 4. Peer Evaluations: Your instructors will provide all team members with a form so that team members can submit confidential information regarding the relative contribution of each team member for all team assignments. This feedback will be used to learn how the team process worked and to help ensure that all members of the team deserve the team’s grade. 5. Integrity of Scholarship: Students are expected to adhere to the University of San Diego Integrity of Scholarship policy in the Graduate Bulletin. This policy is located in the Graduate Bulletin. Your instructors will be pleased to answer any questions regarding this policy.
    • COURSE DELIVERABLES The projects and their percentage contribution to your course grade are described below. INDIVIDUAL ONE PAGE ASSIGNMENTS Due Dates: as listed per module Scope: Each assignment is a page of one’s thoughts. Percentage of Grade: 20% for all items combined. Grading criteria: pass/fail for each assignment. Complete it and get 100%. Don't complete it and get 0%. PROJECT PLAN COMPONENTS: 1. Charter and Scope 2. Schedule 3. Cost and Quality 4. Human Resources and Communications 5. Project Risk and Procurement Due Dates: as listed by module Scope: The extent of effort will change by module. Typically the output will be from one page to many and must address the relevant components addressed in the PMBOK text. Percentage of Grade: 75% (approximate 15% per module assignment) Grading criteria: Grades will be based on how thoroughly the relevant material of the assignment is addressed, and how clearly and concisely it has been written. CLASS PARTICIPATION Due Date: throughout course Scope: Quantity and Quality of participation in class and on-line discussions Percentage of Grade: 5% Grading Criteria: Subjective call by professor on level and quality of engagement with material, classmates, and instructors through discussion boards, other on-line means, and in-class discussions throughout the course. GRADING CRITERIA According to USD grading policies, grade points will be assigned as follows. However, no forced curve distribution is required in the MSGL program. The primary purpose of grades is to provide feedback to students and differentiate levels of performance. No student may receive lower than a C- in any one course and no less than a 3.0 overall GPA to complete the MGSL program. The grading standard is that "A" indicates really outstanding work and we don't normally see many A's except by students with a strong background in the humanities. "B" indicates good to very good work and is a standard and acceptable grade in this course. "C" indicates work is adequate but needs some additional work and falls somewhat short of what we had expected. Below C means that the course standard has not been met. All grading components will be evaluated on a point scale. Course letter grades will be based on the weighted average of all grading components. Letter grades will be based on the following point ranges: A+ (98-100) A (93-97) A- (91-93) B+ (88-90) B (83-87) B- (81-83) C+ (78-80) C (73-77) C- (70-73) F (0-69)