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Project Management Institute

  2. 2. PMI 2005 Annual Report
  3. 3. Table of Contents 2 A Letter from the PMI Chair and Chief Executive Officer 4 Common Bonds 6 Strategic Cornerstones 8 Creating a Sense of Community and Giving Back 12 A Global Perspective and Reach 22 Building Excellence in Volunteer Leadership and Professional Pursuits 26 Advocacy Effort Gains Global Momentum 28 Clear Documentation of The Value of Project Management 32 Membership Milestones 33 PMI 2005 Financial Statements 43 A Salute to 2005 Supplier Alliance Circle Members 44 PMI Global Operations Center Executive Management Group (EMG) 45 Locations of Global Operations Center, Regional Service Centres and Representative Offices 1
  4. 4. The Heart and Soul of PMI To Our PMI Members and Colleagues: k Global Congress events in Singapore, Edinburgh, Toronto and In 2005, PMI’s leadership leveraged its knowledgeable and culturally Panama City diverse volunteer network to continue to foster the growth of our k Participation in post-disaster relief following the tsunami in membership community while supporting the awareness and ad- Southeast Asia, Hurricane Katrina in the United States and the earth- vancement of project management around the world. Recently, PMI quake in Pakistan surpassed the 200,000-member mark — a feat that would not have k Expansion of the Corporate Council and formation of the been possible without the devotion and commitment of thousands of EMEA Corporate Networking Group volunteers who empower PMI with their time and energy. They over- k Significant progress toward establishment of the see the boards, organize component events, assist with writing and Leadership Institute editing project management standards and advise on the programs, k Launch of the PMI Career Framework Initiative products and services that are the core of this Institute. k Expanded Credentials and Standards This past year, as in many years past, volunteers were responsible k Published 2005 edition of Leadership in Project Management An- for driving major success and enabling PMI to deliver its most prolific nual year ever for strategic initiatives. k Debut of new Career Track publication Here is a top-line summary of accomplishments by PMI, its lead- k A 23 percent increase in media exposure outside of North America ers, and members, all of which are discussed in greater detail in the k Principal sponsorship of the Forbes Global CEO Forum pages that follow: k Successful CEO Road Shows in Regions 1, 8 and 10 k Focus on individual and component initiatives around the world to k Expansion of USA Federal Government Forum promote social good and increased awareness of project management k Creation of CEO Leave-Behind brochure to educate CEOs on the k Kick-off of PMI’s Community Transformation Initiative value of project management in their organizations k Establishment of relationship offices in Beijing and k Funding of a $1.14 million (US), multi-year research project con- Washington, D.C. ducted in concert with Athabasca University k Opening of the Asia Pacific Regional Service Centre k Expansion of Global Case Study Library 2 PMI 2005 ANNUAL REPORT
  5. 5. Louis Mercken, MBA, PMP Gregory Balestrero k Second Annual Executive Thought Leadership Survey k Major membership and certificate milestones k PMI New York City Chapter develops International Project Man- agement Day with activities held in several locations around the globe This annual report offers, in detail, perspective on the accomplish- ments and events that shaped our year and increased the value of project management. PMI’s stakeholders have high expectations of the leadership we bring to the project management profession, and those expectations will not go unmet. Indeed, we hope to exceed those expectations, proving our value many times over, as we close the book on 2005 and move past the midpoint of what is likely to be PMI’s most significant decade of growth, change and progress. Sincerely, Louis J. Mercken, MBA, PMP Gregory Balestrero 2005 PMI Board Chair PMI Chief Executive Officer 3
  6. 6. Common Bonds Common bonds were the key to PMI’s growth and success in 2005. A sense of community and the desire to give back at a local level enhanced PMI’s global perspective and reach. The tireless ef- forts of PMI’s volunteer leadership, and all members, presented a unified front for the advocacy of project management and furthered the value of project management on a global scale. It was a year of great accomplishment and laid a foundation for a successful year to come in 2006 and beyond. 4 PMI 2005 ANNUAL REPORT
  7. 7. “I like to think of myself as just one small part of all that is taking place in my community, but what I work at the hardest is to ensure that my small part is a positive one, and that I’m adding a little bit more than I am taking.” 5
  8. 8. Strategic Cornerstones 2005 PMI BOARD OF DIRECTORS: front row, seated left to right; Yamile Cendales Jackson, PhD, PE, PMP, Karen G. Tate, MBA, PMP, Iain Fraser, Fellow PMINZ, PMP, Louis J. Mercken, MBA, PMP, Terrence G. Warren, PMP, APMP, ACE, Linda Vella, PMP, Yanping Chen, PhD, PMP; second row, standing left to right; Mark Austin, PMP, Bruce J. Rodrigues, PrEng, James M. Gallagher, PMP, Kathleen J. Shawver, PMP, Philip R. Diab, MBA, PMP, Kathleen Romero, PMP, Gregory G. Stine, PMP, Frederick A. Arnold, PMP, PMI Fellow, CNSI. BOARD OF DIRECTORS mittee, and supports the Certification Governance Council, as well During 2005, the PMI Board of Directors’ leadership was in- as the PMI Educational Foundation. strumental in further strengthening the position of the Institute The new procedures were designed to increase the pool of around the globe. The perception of project management as a well-qualified volunteer leaders. As the Institute continues to grow valuable and indispensable profession continues to grow globally, around the world, there is a need to be more globally inclusive and the board has been a key driver of that increased acceptance. and more representative of the membership at-large. A long term envisioned goal is a further enhanced process where committees Leadership Initiative composed of seasoned leaders would be charged with mentoring The board of directors recognized that with global growth the need novice volunteers. Volunteers identified by the process for ap- exists to continue the identification of future volunteer leaders with pointment will contribute to the pool for future board members. the appropriate experience and expressed commitment to PMI. It is quite simply an additional path to elected leadership, and not While the previous component support structures (councils, to be construed as the only one. assemblies, Leadership Development and Excellence Commit- tees) represented a source of identification of such individuals, Scenario Planning the more comprehensive and far reaching Leadership Initiative is In 2004, PMI finalized and began executing elements of its 10-30 envisioned to more than satisfy the demand for qualified future year Strategic Plan. In order to further ensure the vitality of the leaders with some 5,000 Component Leaders expected to be Strategic Plan in 2005, the PMI Board of Directors embarked on the engaged in the process. identification, evaluation, and initial implementation of the well-re- Additionally in 2005, the External Relations and Volunteer garded methodology of Scenario Planning. An enhancement to the Involvement (ERVI) Committee chartered a sub-group called the environmental monitoring portion of its Strategic Planning Process, Appointee Qualification Sub-Committee (AQS). The AQS seeks when fully implemented in 2006, Scenario Planning will enable the out and recommends volunteers for the AQS, PMI Nominating board to think about potential changes in the external environment Committee, Ethics Review Committee and Ethics Appeals Com- that might positively or negatively impact project management 6 PMI 2005 ANNUAL REPORT
  9. 9. and PMI. In doing so, the board will be able to think about likely The committee reported to the board in October 2005 that the alternative marketplace scenarios. This enhanced Strategic Planning code should be revised to reflect the changing nature of PMI and Process will allow the board to further advance its ability to lead the the profession. The board then chartered the Ethics Standards profession — and PMI — into the future. Development Committee, which will recommend a new code for In 2005, the PMI Board of Directors completed a comprehensive board approval. reflection and assessment process on its work and the results it pro- duced. The outcome was a series of conclusions and recommenda- Meetings with Leaders Around the Globe tions culminating in the board’s Program of Work. The Program of The PMI Board of Directors is now meeting in conjunction with the Work identified all of the current critical tasks the board must be congresses to be more exposed to PMI members and leaders around engaged in and additional projects that the board should undertake the globe. across the four Domains of Work — board fiduciary, strategic, busi- In its ongoing effort to globally underscore the value of project ness and development. In 2006, the board will fully implement the management, the board held two Immersion Workshops in Singa- Program of Work as another step in the continuous advancement of pore and Edinburgh, Scotland, prior to the Global Congresses in governance maturity for the Institute. those locations. On both occasions the Institute’s elected officials met with PMI component leaders and regional experts to discuss Code of Conduct Review political, economic and competitive issues as well as social trends In 2003, the PMI Board of Directors also began looking at issues that influenced the practice of project management in these regarding the current code of conduct. In light of the tremendous growth markets. The groups also engaged in a rich dialogue on growth and changing global nature of PMI, and the entire project promoting the adoption of project management practices within management profession, the existing code drafted in 1998-99 became regional organizations, training issues, current leadership chal- dated. The board chartered a committee, chaired by a former PMI lenges and future opportunities. Chair Debbie O’Bray, to review the code, gather member feedback and report to the board on what changes, if any, should be made. 7
  10. 10. Creating a Sense of Community and Giving Back Individual and component initiatives velopment and promotion of project management concepts and around the world that promote how these skills can be applied to everyday life. It also was fully social good aligned with the strategic goals of increasing project management awareness in local and global communities. BRAZILIAN TEENAGERS LEARN HOW PROJECT Since its launch, the initiative has received attention from MANAGEMENT CAN MAKE A DIFFERENCE: the news media in Brazil, including ComputerWorld magazine, increasing the awareness of how project management can Project Management Classes Are Rated a Success influence social and economic development of communities In early 2005, two pilot project management classes were launched in that region. with a group of 14- to 17- year-old students from low-income São Paulo families who were enrolled at Unisys School for Information Project Management Curriculum Technology and Citizenship (EIC). Students considered the course Given the intended audience, the program needed to contain a success, and gave it high marks in their evaluations. practical day-to-day examples, be fun to learn and have visible The initiative was undertaken in partnership with Unisys and immediate applications. This project management-integrated the PMI São Paulo Chapter in conjunction with the PMI Educa- curriculum, lesson plan and reference materials were all based on tional Foundation (PMIEF). The learning program, “Making it A Guide to the Project Management Body of Knowledge (PMBOK® Happen Through Project Management,” was designed to expose Guide)–Third Edition, and were developed by the PMI São Paulo students to the concepts of project management and demonstrate Chapter. how project management concepts can be applied to better man- The curriculum was conceived around four reinforcing themes: age everyday challenges. k Great projects of the world The project was aligned with the purpose of the PMI Educa- k Projects around us tional Foundation, which is to promote economic, educational, k The elements of a project cultural, and social advancement through the application, de- k Projects in life, school and work 8 PMI 2005 ANNUAL REPORT
  11. 11. The pilot program was designed for a total duration of six hours “The PMI São Paulo Chapter was extremely happy with the divided into two sessions. The participants’ key recommendation results, especially with the interest of the students and how they for improvement — to increase course duration — was especially quickly absorbed the concepts,” said chapter vice president Paulo satisfying since classes were held on weekends. Ferreira, PMP. “It was a great opportunity for the chapter to work with PMIEF on this project in Brazil.” “Train-the-Trainer” Workshops Prepare Instructors To enable volunteers to successfully apply the program, the PMI Expanding the Program São Paulo Chapter developed a “train-the-trainer” workshop to The program resulted in requests to expand the Project Manage- provide volunteer instructors with the required concepts and give ment Life Skills project. Planned enhancements include: them practice conducting the training. A one-day train-the-train- k Expansion beyond the state of São Paulo to other states of Brazil er workshop was held in late 2004 at Unisys EIC facilities for eight k Expansion to other organizations that communicated an inter- Unisys employees who had volunteered for the program. Most est in the project of the volunteers were Project Management Professional (PMP®) The expansions, a result of the success of the first program, will certificants, and two were ultimately selected for the pilot class. be coordinated in conjunction with a sponsoring component and a sponsoring organization. What Volunteers Said “The partnership with PMIEF was an important addition to the volunteer program of Unisys Brazil,” said Vanessa Cuzziol, International Project Management Day the project leader for Unisys. “The innovative course is a valuable INTERNATIONAL PROJECT MANAGEMENT DAY instrument for students coming from low income families.” RECOGNIZED ON 3 NOVEMBER 2005 The project is now part of Unisys’ social volunteering initiatives International Project Management Day was officially proclaimed in Brazil, as highlighted in Unisys’s social responsibility for 3 November 2005 by New York City Mayor Michael Bloomberg actions website. following a petition by the International Institute for Learning (IIL). 9
  12. 12. “All work was done on a volunteer basis and through word of mouth. As a result of the event, we saw project management become more prominent in the business world.” Intended as a day of recognition for the accomplishments of project decided to do something to recognize project managers," Mr. Saladis managers and their teams, the idea evolved from a list of suggestions said. "All work was done on a volunteer basis and through word of to recognize project managers locally into an event of global propor- mouth. As a result of the event, we saw project management become tions. The day was spent celebrating and recognizing the work of proj- more prominent in the business world.” ect managers with both formal and informal events that were inspired The PMINYC website stated that the goal of the day was and organized by volunteers in New York City and around the globe. “worldwide recognition of the many project managers and proj- Mr. Frank P. Saladis, PMP, President of the PMI New York City ect teams in every industry, including nonprofit organizations Chapter (PMINYC) and IIL President and Chief Executive Officer E. and healthcare, who contribute their time, energy, creativity and LaVerne Johnson were instrumental in championing this event. Mr. innovation to deliver products, services and facilities, and provide Saladis estimated that many thousands of individuals were touched emergency and disaster recovery services in every city and com- by International Project Management Day and several hundred munity around the world.” International Project Management organizations got involved in ways large and small. Companies and Day was an extraordinary way to celebrate the work of project organizations recognized project managers, formally through inter- managers and could become a blueprint for future celebrations. nal events, informally at coffee breaks and through notes of thanks. PMINYC hosted events at the Ritz-Carlton Central Park Hotel. “Literally thousands of people and teams from around the world PMI Chief Operating Officer Mark Langley spoke about the 10 PMI 2005 ANNUAL REPORT
  13. 13. Members of the PMI New York City Chapter surround Mayor Michael Bloomberg's proclamation, which announced 3 November 2005 as International Project Management Day. state of project management and the excitement surrounding its Presenters included PMI board member Karen Tate, PMP, and growth over the last 10 years. Related events took place around Ron Kempf, PMP, director of project management competency the world; chapters from Europe, Russia and North America and certification at HP Services. presented radio programs, conferences, receptions and Webinars Participant feedback was extraordinarily enthusiastic. Judy discussing and celebrating the project management profession Umlas, IIL executive director, said, “People came away from the and its accomplished practitioners. Webinar proud to be in project management and excited about Lori Milhaven, IIL executive vice president, led the program the future.” at the Ritz-Carlton. Mr. Saladis shared his experiences bringing this special project to fruition and recognized the work of project managers and volunteers. Mr. Langley discussed the introduction of project management and its growing impor- tance and application in organizations. He shared statistics on the growth of project management and how PMI is positioned to support individuals and organizations in their adoption of project management based on increased global collaboration. Janet Burns, director of the project management office at MTV, shared valuable insight into implementing project management in organizations and translating its value in terms that all in an organization could embrace. More than 700 people, principally project managers, partici- pated in a Webinar produced and sponsored by IIL to celebrate and emphasize the value of project management internationally and discuss how project managers make a difference. 11
  14. 14. A Global Perspective and Reach Community Transformation Project now, PMI has temporarily suspended accepting letters of intent for In early 2005, PMI initiated a new project to research and review new chapters, SIGs and colleges until the new models have been existing and potential community organizational models within developed and accepted by the PMI board in 2006. the Institute. The initiative, called the Community Transformation Project (CTP), was chartered at the direction of the PMI Board Stakeholder Engagement of Directors to deliver a framework for identifying community The CTP is under the purview of PMI’s Manager, Member and models and their alignment to PMI’s Strategic Plan. CTP stems Volunteer Relations, Brantlee Jacobs, CAE. Edward Rosenstein, from feedback received by PMI board members and CEO Gregory PMP, was contracted as the project manager and along with Ms. Balestrero. The most pressing topics raised were issues such as Jacobs and her team, conducted research both internally and organizational structures and the limitations to knowledge sharing externally, as well as achieving extensive stakeholder engagement. and collaboration. The team identified trends that are impacting project manage- “Chapters are creating local interest groups, and specific inter- ment, PMI and its communities, such as global expansion, mul- est groups (SIGs) and colleges are considering the creation of ticulturalism and the desire to improve the current component chapters,” said Mr. Balestrero. “The feedback is diverse and pas- structure. The framework built by CTP embraces the various ways sionate, but, unfortunately, the Institute has no existing method of communities can evolve to meet member and market needs, and addressing their needs.” demonstrates partnership and collaboration throughout all levels “CTP reflects PMI’s commitment to achieving its envisioned of the Institute. goal through the alignment of organizational objectives and Meetings were held with chapter leaders in Amsterdam, operations, as outlined in the PMI Strategic Plan,” Mr. Balestrero Frankfurt, the Asia Pacific region and multiple U.S. locations, and added. an entire day of the Leadership Meeting at PMI Global Congress The initial deliverable of the CTP identified appropriate form 2005—EMEA in Edinburgh, Scotland was devoted to CTP. An and function models for PMI chapters, SIGs, colleges and mem- April meeting in Amsterdam gathered 26 SIG and two college lead- bership communities. While work on the CTP continues even ers to discuss the future of PMI communities. 12 PMI 2005 ANNUAL REPORT
  15. 15. Above, PMI COO Mark Langley addresses LINGOS representatives at January 2005 launch meeting in Washington, DC, USA for PMI's Project Management Methodology for Post Disaster Reconstruction. Right, Community Transformation Project Team Discussion in these meetings centered around three topics: ponents,” Mr. Abba continued. “CPM is pleased that Community 1) What is holding us back from success? Transformation Project delegates at the April meeting agreed 2) What emerging trends do we need to consider? that the need to restructure colleges and SIGs is a high priority. 3) What new capabilities can be imagined? Restructuring will provide more opportunities for the compo- At the SIG and college meeting, leaders expressed a desire for nents to work together for the betterment of the entire a common infrastructure, global knowledge sharing across PMI, PMI community.” processes for collaboration and cooperation, and centralized strat- “CTP is critical to strategically align our components,” added egy, resources, “e-sources” and approaches. Ms. Jacobs. “Our PMI board, staff members and component leaders are all working together to help shape our future story of Reexamining Relationships success. The framework developed has to provide for flexibility Wayne Abba, a past president of the PMI College of Performance and adaptability to meet the ever-changing needs of a growing Management (CPM) and a participant in the SIG and college organization. Success demands that alternative ideas are shared meeting, explained one stakeholder’s perspective of CTP. and heard.” “The PMI College of Performance Management (formerly the James M. Gallagher, PMP, serving as a director-at-large on the Performance Management Association) joined PMI as its first col- PMI board, and External Relations and Volunteer Involvement lege in 1999,” Mr. Abba said. “Despite CPM’s successes since then (ERVI) Committee member, serves as the ERVI liaison to the CTP. — a robust growth rate and publication of the PMI Practice Stan- Speaking after the leadership meeting held prior to PMI Global dard for Earned Value Management under the college’s leadership Congress 2005—EMEA, Mr. Gallagher said, “While some compo- — the ‘college’ concept remains unclear vis-a-vis PMI SIGs. Only nent leaders have looked at CTP as a threat to the current commu- one other college (College of Scheduling) has been created, while nity structure, this initiative should be considered an opportunity some SIGs, such as Risk and Quality, meet the ‘college’ definition.” to meet community needs. Involving component leaders in the “The Community Transformation Project provides an ideal early stages of the process will ensure that their ideas and needs are opportunity to re-examine the relationships among PMI com- thoroughly addressed.” 13
  16. 16. PMI Representative Offices open in The rapid growth of China and the development of large-scale Beijing and Washington, D.C. projects such as the 2008 Summer Olympic Games and the Three Gorges Dam Project require advanced international management Continuing to establish a local presence on a global scale, two new expertise and the convergence of well-educated, global project representative offices were opened in 2005, in Beijing, PRC, and Wash- management professionals. The model and methods of modern ington, D.C., USA. project management are applied widely in a broad range of indus- tries, including IT, architecture, finance, aerospace and petro- Beijing chemical, achieving both economic and social benefits. With Gregory Balestrero, PMI CEO, officiated at the opening of PMI’s greater attention being drawn to PMI’s globally-recognized PMP China Representative Office in Beijing on 18 April 2005. The opening credential by Chinese professionals, certification also provides an marked a new era for PMI and the promotion and application of important passport to career development. modern project management in China. PMI, along with SAFEA, have jointly launched the PMP Participating in the opening ceremony and news conference were certification framework in China. Today, there are approximately representatives from many of PMI’s Chinese partners, including the 12,000 professionals who have successfully passed certification State Administration of Foreign Experts Affairs (SAFEA), Huawei exams and have been granted the PMP credential in China. Technologies, one of PMI’s Corporate Council Partners, Project A Guide to Project Management Body of Knowledge (PMBOK® Management Research Institute of Peking University, Institute of Guide)–Third Edition is at the core of the international project International Engineering Project Management (IIEPM), Tsinghua management standard portfolio. The PMBOK® Guide–Third University, Beijing Zhongke Project Management Research Institute Edition has been translated into simplified Chinese, produced and the Economics Management College of Tonji University. and distributed in China, and has been well received. It is quickly Huawei, a leading Chinese global information and technology becoming the standard in national project management adopted company, became PMI’s first Corporate Council Partner in the Asia by Chinese private and state-owned enterprises. Pacific region, joining PMI Corporate Council members such as Mr. Zhang Jianguo, deputy director general of SAFEA, delivered IBM, SAP, Siemens, Bank of America, BAE Systems and Pricewater- opening remarks at the ceremony. Mr. Zhang said, “We appreciate houseCoopers. The council assists PMI by providing knowledge and the efforts of PMI to promote China’s modern project management insight into organizational-level project management needs in the profession. Our cooperation has borne fruit since day one, and changing global economy. Since the introduction of project man- we believe that the opening of PMI’s Beijing Representative Office agement training and a performance assessment program in 2002, will help bring our cooperation to new heights.” He also noted that more than 4,000 Huawei employees have been trained, and of these SAFEA will maintain contact with many international organiza- more than 200 have been bestowed the PMP credential. Cooperation tions, including PMI, to promote sound and sustainable develop- between Huawei and PMI has strategic importance to the develop- ment of project management in China. ment of PMI in China. Mr. Xing Xianjie, vice president of Huawei, Mr. Balestrero stated, “In view of the bright prospects for mod- participated in the ceremony. ern project management in China, PMI has focused its long-term 14 PMI 2005 ANNUAL REPORT
  17. 17. Above left, OPENING OF PMI REGIONAL SERVICE CENTRE IN SINGAPORE: standing left to right; Mark Langley, COO, Gregory Balestrero, development strategy on the mainland. The opening CEO, Louis J. Mercken, 2005 Board Chair, Iain of PMI’s Beijing Representative Office symbolizes our Fraser, 2005 Board Vice Chair. Above right, PMI CEO Gregory Balestrero and Valerie Carter, determination and confidence in long-term coop- Government Relations Manager, at the opening eration with China.” The office will play a key role of PMI's Washington, DC USA Representative Office. Left, PMI CEO Gregory Balestrero and in bridging communications between the Chinese Jack Chen, PMI's chief liaison in Beijing, at the government and other PMI partners to provide its opening of the China Representative Office. Chinese members and PMP-certified professionals with greater efficiency and convenience. agencies in reaching their goals of effective and efficient programs According to statistics gathered by PMI in early 2005, project and projects that serve their citizens. I am excited about the op- managers in China numbered 1.7 million, less than 1 percent of the portunity to advocate and educate about project management country’s 700 million-strong labor force. Reliable statistics indicate and its benefits throughout the U.S. Federal government, and that China will need nearly 600,000 trained project management I know we can make a difference in these areas. I look forward practitioners and some 100,000 certified project management to working with the many people within government as well as professionals in the coming three years to meet the huge demand for PMI’s members in this endeavor.” project management skills. Chen Zhijie was appointed chief liaison officer and will work to expand PMI’s advocacy in China for the project management Asia/Pacific Regional Service Centre profession and further project management education, training, Officially Opens standardization and certification. He is also charged with supporting, PMI officially opened its Regional Service Centre serving Asia Pa- coordinating and participating in industry research and promoting cific in February 2005. Located in Singapore, the Regional Service project management projects in China. Centre furthers PMI's efforts to advance the profession of project management by (1) increasing PMI's ability to raise the visibility Washington, D.C. of effective project management within business, government and In late June, PMI opened another representative office in Washing- other organizations; as well as (2) establishing and maintaining ton, D.C., USA. The office is staffed by Valerie Carter, who joined strategic relationships across the Asia Pacific region. PMI in March 2005 as government relations manager. Ms. Carter’s Commenting on the opening of the Centre, Mr. Hawazi Daipi, mission is to aid PMI’s efforts in building and maintaining relation- senior parliamentary secretary for the Ministries of Education ships within all areas of the U.S. Federal government and with PMI & Manpower for the Republic of Singapore said, "While govern- components. In this role, Ms. Carter is engaged with a number of ments and organizations in Asia look at developing more project groups and individuals advocating the adoption of project manage- managers for this region, the work of professional bodies such ment in government agencies. as PMI is critical to helping our workforce develop and utilize Upon joining PMI, Ms. Carter stated, “PMI is at the forefront these skills, the demand for which transcends all industries and of providing the knowledge and expertise to assist government geographical locations.” 15
  18. 18. PMI Global Congress 2005—Asia Pacific Aligned with PMI's stra- PMI Members Convene at Four Global tegic focus of advocating for Congresses and advancing the project PMI GLOBAL CONGRESS 2005—ASIA PACIFIC, management profession SINGAPORE globally, the Asia Pacific Ser- PMI held its first annual Asia Pacific Global Congress in Sin- vice Centre extends the reach of PMI's Global Operations Center gapore from 21-23 February 2005. The three-day event offered with a specific focus on supporting its members and customers, unparalleled learning opportunities, access to professional tools and establishing and maintaining relationships with key stake- and resources, and served as a key networking platform for the holders in the Asia Pacific region. further development of the profession in the region. Through the Asia Pacific Service Centre, members and cus- PMI’s growth has paralleled that of the profession, and the escalat- tomers in the region now have a more convenient way of gaining ing importance of effective project management within business, access to PMI information and services. The Asia Pacific Ser- government and other organizations showcased the growing need vice Centre offers a wide array of localized support to members for high-quality development of the profession across Asia Pacific. and other project management stakeholders in the region. The In the past year, PMI membership in China, India, Japan and Taiwan Service Centre's customer call center, which provides support in a has grown more than 100 percent, while growth in Singapore, South half-dozen regional languages, forms an important contact point Korea, Hong Kong and Australia has exceeded 50 percent. for the PMI community in the region regarding PMI programs, Recognizing the impact of the tsunami across the Asia Pacific re- products and services, including membership, certification and gion, the three-day conference featured an exclusive panel discussion educational opportunities. focusing on how project management competencies can be applied Additionally, PMI's Component Leaders are now able to call to effectively manage the reconstruction phase of disaster relief. In upon the Asia Pacific Service Centre for tools and resources, addition, the congress focused on eight areas: educational programs and other support for their members. k New Trends in Project Management These services are supported by a monthly electronic newsletter k Globalization and Outsourcing offering regional specific news and information to members k Project Management Maturity and other stakeholders. k Project Management in the Asia Pacific region "The Asia Pacific Regional Service Centre represents an important k Project Management in Specific industries milestone in PMI's efforts to serve the needs of project management k Project Management and Leadership Skills professionals worldwide," said PMI Chair Louis Mercken. "By ad- k Social and Developmental Projects vancing PMI's position as a customer-centric organization, the Asia k Education and Certification Pacific Regional Service Centre enhances our ability to champion The PMI Global Congress 2006 — Asia Pacific featured promi- project management adoption and maturity throughout the Asia nent business and technology leaders from the Asia Pacific region, Pacific region and enables our organization to further develop and including Alex Siow from StarHub, Vijayaraghavan Seshadri of maintain global partnerships." Honeywell, Sandeep Mathur of Tourism Australia, Ichizuru Ishimoto 16 PMI 2005 ANNUAL REPORT
  19. 19. PMI Global Congress 2005— EMEA from Nippon Koei Co., Ltd., and Dr. Zhang Bin from every sector to elevate their levels of knowledge, China’s Creative Intelligence Consulting Firm. The skills and expertise, and to network with col- congress opened with a keynote address from David leagues from throughout the region. As business Lim, a celebrated corporate motivator, educator and executives in EMEA are investing billions of dol- mountain climber. lars in infrastructure and capacity increases, they have recognized the value of professional project Leadership Meetings: Singapore management and are integrating it as a core Immediately preceding the Global Congress in competency into their respective organizations. Singapore, the first-ever PMI Leadership Meeting This is evidenced by the growth of PMI mem- was conducted and attendance exceeded attendance expectations. In bership and the increased number of practitioners seeking project all, 100 component leaders along with PMI board and staff members management certification across Europe, the Middle East and Africa. attended this gathering. During the opening session, PMI Board of Attesting to the value of project management in the EMEA region, Directors Chair Louis Mercken, MBA, PMP, and PMI CEO Gregory the Scottish Minister of Finance and Public Service Reform, Tom Balestrero greeted and addressed attendees. Other meeting highlights McCabe, MSP, welcomed delegates to the congress, discussing the included presentations on Component Strategy and Operational importance of project management within business, government Alignment, Advocacy & Outreach, Leadership Development, a PMI and other organizations across Europe. Thereafter, David Taylor, Management Team Panel and an open dialogue with PMI board the 2004 European Business Speaker of the Year and author of the members and the CEO. best selling book “The Naked Leader,” delivered the keynote address, which encouraged leaders, teams and organizations to strip away the PMI GLOBAL CONGRESS 2005 — EMEA, EDINBURGH, hype and fear of failure, unlock the natural talent, energy and genius SCOTLAND that is within each of us, and become the very best that we can be. PMI’s Global Congress 2005—EMEA was held in Edinburgh, The congress focused on specific learning areas to address Scotland, from 23-25 May 2005. According to PMI’s 2004 Global important topics ranging from risk management in healthcare and Thought Leadership Research Study, European business executives project management’s benefits in European Union-funded proj- overwhelmingly agreed that “project management is a valuable asset ects to the implementation of software process improvement. to my company,” and 52 percent said they planned to increase the Sponsors of PMI Global Congress 2005—EMEA included Artemis use of project managers over the next few years. The escalating im- International, BAE Systems, HP Services, Business Management Con- portance of effective project management within business, govern- sultants, Deloitte, IIL-Europe, Ltd.,, land Microsoft. ment and other organizations is apparent across Europe, with nearly 10 percent of PMI’s membership residing in the region. PMI GLOBAL CONGRESS 2005 — NORTH AMERICA, With more than 4.5 million individual practitioners of project TORONTO, ONTARIO, CANADA management in the EMEA region, the PMI Global Congress was Nearly 2,000 project management stakeholders from around a unique opportunity for project management practitioners from the world descended on Toronto in September for PMI 17
  20. 20. PMI Global Congress 2005—North America Global Congress 2005– This was the seventh time North America. that the congress was held Keith Harrell, the noted in Canada. The congress motivational speaker and began with the PMI Awards the author of “Attitude ceremony, entitled, “I Believe is Everything: Ten Life I Can Fly,” which recognized Changing Steps to Turn- outstanding performance ing Attitude into Action,” and significant contributions provided the engaging keynote address for the congress. to the project management Mr. Harrell discussed issues such as teamwork, maximizing profession and the Institute. performance and embracing change during the address on Sun- The ceremony featured the day, 11 September. Founder and owner of Harrell Performance presentation of the pres- Systems, Mr. Harrell has spent over two decades facilitating an in- tigious PMI Project of the crease in human potential by helping put attitude into action and Year Award, presented to the Quartier International De Montreal assisting individuals and organizations as they strive to become Project, sponsored by the PMI Montreal Chapter. more productive in an increasingly competitive global economy. The Quartier International de Montreal (QIM), Montreal’s Project managers also participated in panel discussions to international district, is a 66-acre urban revitalization project in learn about the latest research related to this profession that is the heart of downtown Montreal. The goals were to restore com- experiencing strong growth and gaining significant recognition in munication between the two city sectors, which were targeted as executive suites around the globe. dysfunctional due to an expressway that created a literal trench Congress attendees chose from knowledge and skill-building between Old Montreal and the business core; and to revitalize the presentations in eight distinct areas of focus: third sector — the international district — to showcase Montre- k Advanced Topics for the PMP al’s new dynamism and know-how. k Education and Certification The project included covering the expressway, reconstruction k New Trends of roads and sidewalks, restoration of Victoria Square, creation k Problems with Projects: How to Avoid or Fix Them of a new public square — Place Jean-Paul-Riopelle — and instal- k Project Management in Specific Industries lation and renovation of unique urban fixtures, artwork, sculp- k Project Management Maturity tures and installations. A 20.51-mile indoor pedestrian network k Project Management Tools and Approaches was also added. k Team, Leadership and Marketing Skills The project was to be completed over a five-year period and This wide range of topical presentations, in formats including was complicated further by the presence of Canada’s highest case study, forum, panel discussion, lecture, guided-design and concentration of international organizations and a convention simulation, catered to individual learning styles. center ranked third in North America for staging international 18 PMI 2005 ANNUAL REPORT
  21. 21. PMI Global Congress 2005—Latin America conventions. Between 2000 and Panamanian government’s 2004, the Palais des congres four pillars of innovation: Montreal hosted 60 international communication strategies, conventions. e-government, citizen access The completed project has re- and innovation in education. sulted in economic development The first day ended with in and around the international several conference sessions, where management subjects such as quarter, now a cultural, economic Planning for Success, Teams in Projects, Progress Indicators and and tourist center, and long-term Safety in Projects were addressed, among others. These sessions were sustainable development. In headed by distinguished speakers, including PMI Board Of Directors addition, Metro train ridership is five times greater than the com- Chair Louis Mercken, MBA, PMP; Ricardo Frank Semler, President, bined remaining areas of downtown Montreal, the sector collects Semco S.A. and congress keynote speaker; Efraín E. Tejada Sr., PMI the most CO2 thanks to trees planted as part of the project, and it Panama Chapter; Liliana P. Buchtik, PMP, PMI Montevideo Uruguay is the first city sector to use light emitting diode (LED) technol- Chapter; Porfirio Chen Chang, PMP, PMI Panama Chapter presi- ogy for traffic lights. (For a complete list of 2005 award winners, dent; and Judy Brennan, PMI component support specialist. see page 32). PMI GLOBAL CONGRESS 2005 — LATIN AMERICA, Post Disaster Relief effort and response PANAMA CITY, PANAMA to Tsunami, Katrina, and Pakistan With representation from 18 countries from across the Americas, Earthquake Asia Pacific and Europe, and an attendance of more than 300 reg- istrants, PMI’s Global Congress 2005—Latin America celebrated 2004 TSUNAMI its inaugural congress in Panama City, Panama, from 31 October The December 2004 earthquake and tsunami devastated Indonesia, to 2 November 2005. Sri Lanka, India and Thailand, where the largest losses were suffered. The event opened with the welcoming by PMI CEO Gregory In 2005, PMI developed short, intermediate and long-term Balestrero and Gaspar Tarté, secretary of Panama’s Government In- responses to help provide aid to the victims of this tragedy. novation Bureau, representing President Martin Torrijos Espino. Leveraging the powerful human and financial capital of PMI, an Mr. Balestrero welcomed the congress participants, recognizing effective response to help the victims of this historic catastrophe new members and taking the opportunity to pay tribute to the recent was forged. natural disaster victims in Nicaragua with a moment of silence. The goals were threefold: Tarté acknowledged the Panamanian government’s satisfac- k To rally the broad PMI project management community to tion with hosting the congress, and indicated that it is of utmost provide the knowledge foundation to efficiently and effectively importance that knowledge reaches people. Tarté also detailed the support the rebuilding of the region in the near-term. 19
  22. 22. k To support the financial contributions of our leadership Asia following the 2004 tsunami. The Institute also gave an equal and staff by matching their generosity with an additional contri- amount to the organization Save the Children. bution of $25,000 (US) from the financial capital of the Institute, to help organizations serving this devastated region bring much- U.S. needed relief. Following the devastation of Hurricane Katrina along the Gulf k Long-term, to work with global emergency relief agencies to Coast of the United States, several PMI leaders created an orga- help build a stronger competency in project management, so that nization to help U.S. PMI members deal with catastrophic losses other tragedies can be addressed more effectively and efficiently. following natural or man-made disasters. Members Disaster Re- This goal is ongoing. lief, Inc. (MDRI), a nonprofit entity not affiliated with PMI, aims to provide assistance in meeting immediate needs such as food, DEMONSTRATING COMPASSIONATE RESPONSIBILITY clothing and shelter. It also assists with employment, legal needs In response to the many catastrophic disasters experienced and other aspects of coping with disasters. Its member-to-mem- around the globe in 2005, PMI initiated a series of activities ber program provides one-on-one assistance from other PMI aimed at supporting the victims of the devastation while also members and from members of the public who are not affected establishing practices to help better prepare for future tragedies. by the disaster. The PMI Board of Directors committed to establishing a more en- The intent of MDRI is to help PMI members in need become during legacy for the project management profession, a commitment reasonably self-sufficient and on the road to recovery without dating back to the tragic tsunami that struck parts of Southeast Asia in relying solely on traditional public relief agencies. late 2004. The Institute worked with nearly 200 volunteers represent- “At the point we began realizing the full extent of devastation ing nearly 20 countries, as well as with a select group of representatives left by Hurricane Katrina, we began mobilizing to reach out to from Learning for International Non-Governmental Organizations fellow PMI members in the region,” said Charles W. Bosler, Jr., (LINGOS), in a project to support relief agencies. The Post Disaster CPCM, president of MDRI. “A small group of PMI leader volun- Rebuild Methodology will provide the knowledge foundation to teers who met at PMI Global Congress 2005 — North America in efficiently and effectively support relief efforts and the rebuilding of Toronto, which took place following Hurricane Katrina, quickly regions, such as Pakistan, that are impacted by natural disasters. decided to become involved in the outreach efforts to locate PMI devoted a moment of silence at all of its facilities on affected fellow members. They quickly realized that communica- Wednesday, 19 January 2005, at 11 a.m. in the prevailing time tions in the area were limited or nonexistent, making it extremely zone, in memory of those who suffered as a result of the tsunami. difficult to locate their friends and colleagues.” The Institute also recommended that component organizations MDRI Vice President Julie M. Wilson, PMP, added, “As we consider a similar memorial at a time and in a manner appropri- continued to reach out by phone, Internet and other means, we ate for their particular region of the world. began finding members displaced from the disaster areas and PMI also donated $12,500 (US) to the United Nations Chil- immediately began applying member-to-member assistance. We dren’s Fund (UNICEF) to help the agency in its relief efforts in set up weekly teleconferences where those in need and those who 20 PMI 2005 ANNUAL REPORT
  23. 23. Corporate Council Expands; European Networking Group Formed CORPORATE COUNCIL EXPANDS In 2005, the Corporate Council grew rapidly, totaling 18 members, with BAE Systems, Capital One Financial Corporation, Deloitte, Huawei Technologies Co., SAP America Inc. and Siemens Business Services joining the Council. Members of the PMI Corporate Council held two executive forums in 2005 which enabled senior-level representatives to interact wanted to help could come together around our ‘virtual table’ to directly, and to share best practices and innovative ideas. The corpo- discuss needs and leave with immediate, actionable plans.” rate council is composed of leading organizations committed to using Not only chapter volunteers give their time and talent. Volun- project management for tactical efficiencies, strategic competitive teers have also been active from specific interest groups (SIGs) advantage and organizational transformation. — virtual groups of people and organizations with common interests, industry, or project focus. Several SIGs raised the bar EMEA CORPORATE NETWORKING GROUP FORMED after Hurricane Katrina. For example, the Government SIG made a In September, nine company representatives met in Paris to brain- donation to the American Red Cross to help ongoing relief efforts storm around the idea of forming an EMEA Corporate Networking along the Gulf Coast of the United States. And the Design-Procure- Group (ECNG). Representatives were present from BAE Systems, ment-Construction SIG used its website to help PMI members Capital One, Deloitte, Ericsson, Hewlett Packard, MBDA, Portugal who had been displaced by the hurricane to find jobs. The Institute Telecom, PricewaterhouseCoopers, and SAP. again made a $25,000 (US) contribution to assist with relief efforts The group formulated a vision to become the leading EMEA project management thought leadership forum to promote excellence PAKISTANI EARTHQUAKE in project management practices, with the objective of providing rec- The massive earthquake on 8 October 2005 that ravaged parts of ommendations for standards and best practices to improve the EMEA Pakistan measured 7.6 on the Richter Scale and left more than project management community. 53,000 people dead and more than 3 million others homeless. The group’s mission is to provide a forum for project management In response, PMI acted through the power of its volunteerism leaders that allows a joint exploration of common challenges and and personal generosity, which has been a hallmark of its culture exchange of experiences, while leveraging ideas for the promotion of throughout its 36-year history. As before with other disasters of this innovative thinking on project management capability development. magnitude, the Institute matched the generosity of its leadership The group committed to holding two face-to-face meetings each and staff by making a $25,000 (US) cash contribution to interna- year, developing communities of practice, a virtual team site, holding tional relief organizations as they focused on providing medicine, topical Webinars, providing European Union-specific updates and food, clothing and housing to those Pakistanis in need. offering opportunities to participate in regional research projects. 21
  24. 24. Building Excellence in Volunteer Leadership and Professional Pursuits Graduation photo of PMI Leadership Institute Masters Class. The Evolving Leadership Institute sion-style development experience modeled after Fortune 500 PMI’S EVOLVING LEADERSHIP INSTITUTE professional leadership training programs. Continued Emphasizing the importance of volunteerism, PMI announced the success and increasing interest heightened the need for a leader- expansion of the PMI Leadership Institute in 2005. As a progres- ship development approach that would be accessible to a large sive and empowering adult learning experience, the program pro- number of volunteers. vides participants the opportunity to gain experience and develop The former Leadership Institute program was made available to a skills that will correlate to their professional lives, as well as to their limited number of applicants, many of whom have advanced in their roles as volunteers within the organization. volunteer and professional leadership roles. Moving forward, PMI The expanded leadership program is a direct reflection of the Leadership Institute will encompass all volunteer leadership activi- important role volunteers play in PMI’s operations and how ties, offering the opportunity for all PMI volunteers to participate in leadership has evolved as a strategic competency in the volunteer this world-class competency-based program that contains 42 specific community. With a full-time Global Operations Center staff and competencies and 172 skills that support the attainment of those two regional service centres, PMI depends on volunteers to help competencies. reach out to our members in a manner consistent with its core With five levels of learning in three core knowledge areas, including values and Strategic Plan. Likewise, volunteers depend on PMI PMI institutional knowledge, association governance and individual to supply the knowledge and resources they need to excel in their leadership development, volunteers at every level have the opportu- professional lives and to fulfill their volunteer responsibilities. PMI nity enhance their skills and increase their level of contribution in the Leadership Institute’s enhanced program portfolio will help meet workplace, as well as the volunteer community. the needs of this reciprocal relationship. PMI Leadership Institute is comprised of three basic elements through which members and leaders can sharpen their leader- How Has Leadership Institute Evolved? ship competencies — Leadership Institute Meetings, PMI Learn In 2002, PMI launched a pilot program called Leadership Insti- (Learning Management System) and Leadership Institute Masters tute. This program was an application-based, face-to-face immer- Class. The Leadership Institute Meeting, currently preceding PMI 22 PMI 2005 ANNUAL REPORT
  25. 25. Global Congresses, is an inspirational and supportive environment undergraduate students interested in project management and the for global leaders to embrace their commitment and develop skills increased marketability a credential can offer them. Its purpose is to successfully manage challenges and opportunities. PMI Learn to build credibility based on a focused knowledge of key project is a web-based learning management system application which management processes and terminology. The revised CAPM provides access to a virtual learning environment as part of the credential allows individuals the ability to enhance their project competency-based Leadership Institute development program. management expertise and employment opportunities, while And finally, the high-level immersion leadership development pro- giving them a foothold in career progression that could otherwise gram, which is now more appropriately named the PMI Leader- take years to achieve. ship Institute Master Program. Leadership Institute’s comprehen- Based solely on A Guide to the Project Management Body of sive program design provides a coordinated venue for Leadership Knowledge (PMBOK® Guide)–Third Edition, the CAPM examina- Institute Master Class graduates to participate as mentors, coaches, tion is comprised of 150 questions in a multiple choice format presenters, facilitators and program designers, without de-valuing with a three-hour time limit. The exam tests one’s knowledge of Leadership Institute graduates who will be recognized for their accepted project management processes, tools and techniques, level of expertise by receiving Leadership Institute Masters Class and establishes a common knowledge base and lexicon of the graduate status in this new expanded program. profession’s concepts, terms and phrases. In order to be eligible to take the exam, candidates must provide documentation of at least 1,500 hours of work on a project team or 23 contact hours of Portfolio of Credentials formal education in project management. ® CAPM REINTRODUCTION ® PMI launched the revised Certified Associate in Project Manage- REVISED PMP ment (CAPM®) credential in 2005. This credential was designed As part of best practices for exam development, PMI proactively for individuals who are getting started in project management, reviewed data collected on the revised Project Management Pro- those who already work on project teams, and graduate and fessional (PMP®) certification examination. 23
  26. 26. Driven by a role delineation study identifying volunteer-cre- dentialed practitioner recommendations on how the skill sets for a PMP had evolved, PMI conducted this evaluation and revision based on the Institute's desire to accurately provide a consistent global standard that ensures the credential is awarded to qualified individuals, and meets the needs of PMI's stakeholders. Specifi- cally, the attributes to "lead" and "direct" were identified as key elements of a more mature PMP. PMI utilized proven examination development methods in revising the PMP examination, and conducted all appropriate due diligence to assess the applicability and difficulty of each test question and determine the overall percentage passing point. Quality control measures implemented prior to and following the exam launch indicate that the exam is functioning as de- signed, including the fact that no inaccuracies in scoring and no malfunctions in the test’s administration or its translations have occurred. Award-winning Publications The 2004 edition of the Leadership Annual received the Gold PMI LEADERSHIP IN PROJECT MANAGEMENT ANNUAL EXCEL award in the “Special Publications” category, conferred by the Information about leadership and the skills needed to be an ef- Society of National Association Publications (SNAP). In addition, it fective leader is perennially among the most frequently requested received the silver award in the “Best Special Supplement” category topics by PMI members. PMI met this demand by publishing from the American Society of Business Publication Editors (ASBPE) the second edition of the PMI Leadership in Project Management as well as the Grand Apex Award, Special Publications, International Annual in December 2005. This value-added member benefit is Editorial and Design Award, Best Annual Publications, and a Gold devoted exclusively to defining and building the leadership skills Award for Annual Publications from Association Trends, a silver essential for the project management practitioner and the organi- Davey from the International Academy of Visual Arts and a Tabbies zations for which they work. International editorial and design award, Best Single Issue. This publication provided PMI members with insightful articles on communications strategies, building a culture of teamwork, the PM NETWORK management of loyalty, how to keep your go-getters and perfor- PM Network , one of the major benefits of PMI membership, de- mance metrics. livers up to the minute information about global project manage- 24 PMI 2005 ANNUAL REPORT
  27. 27. ment methods and trends, while providing a real-world perspective on issues con- fronting practitioners today. A new feature introduced during the calendar year was Point/Counterpoint, a forum to debate both sides of a project management practice, process or concern. The monthly Journal staff continues to reach out to other disciplines that are publication garnered a Bronze EXCEL Award from the National strongly aligned with project management to attract individuals as Society of Association Publications (SNAP) in 2005 for outstand- potential authors of Journal articles, further expanding the param- ing design and editorial content as well as a Bronze Award from eters of relevant knowledge. Association Trends (“Power 50” issue, October 2005). It is audited PMI’s goal to make the Journal a “Tier One” quarterly remains by BPA International, worldwide media auditor. in tact. Achievement of this objective would make it the leading periodical in its field resulting in increased readership, application PMI TODAY and, most importantly, citation. PMI Today informs the membership of its latest news of the Institute, its activities, components, events, programs, products PMP PASSPORT and services. As a monthly supplement to PM Network, it keeps During 2005, PMI launched PMP Passport, a quarterly e-newsletter stakeholders abreast of PMI’s efforts in the areas of certification, for practitioners who have earned the Project Management Profes- standards, professional development and training. The newsletter sional (PMP®) credential. Sponsored by International Institute for also encourages active participation in the global project manage- Learning (IIL), PMP Passport delivers important information for ment community. every PMP’s career, credential maintenance and continued success. COMMUNITY POST Institute members receive an electronic newsletter, Community Career Track Debuts Post, twice a month with breaking news about PMI’s programs, In 2005, PMI debuted a twice annual publication, PMI’s Career products, services and events. It is distributed via e-mail on the Track. Devoted to managing career progression as a project man- second and fourth Friday of each month. ager, the magazine was developed to provide insight and counsel on balancing work and life values, and dealing with career junc- PROJECT MANAGEMENT JOURNAL tions and plateaus. PMI’s Career Track also incorporates news Project Management Journal, PMI’s research and academic quar- and information on career-related PMI programs and services, terly, is available in either electronic or print versions. including the new Career Framework Initiative. 25
  28. 28. Advocacy Efforts Gain Global Momentum In its second full year, PMI’s Advocacy Plan achieved even greater The Institute also saw great success in North America. PMI notoriety for the Institute. Building upon the successful global leaders met with media in New York, Washington, D.C., San Fran- launch of the plan in 2004, PMI’s efforts in 2005 gained global cisco and Chicago. Messrs. Balestrero and Langley provided key momentum in increasing awareness of the organization and the insights on the value of project management to control spending, perception of value for the profession. connect projects with organizational strategy and measure ROI in Focusing on the premise that project management is “indispens- a three-part series with CFO Magazine. Additionally, the Institute able for business results,” outreach particularly targeted business was featured in key trade publications such as Construction Execu- leaders and media, as well as other influencers within government tive, Baseline Magazine and Federal Computer Week. and non-government organizations (NGOs). PMI CEO Gregory Balestrero, CFO Mark Langley, Board Chair Louis Mercken and DELIVERING THE MESSAGE DIRECTLY TO THE other PMI leaders relayed the message in numerous forums and EXECUTIVE SUITE illustrated success through a series of global case studies. In August, PMI CEO Balestrero and PMI Board of Directors Vice Chair Iain Fraser represented the Institute as PMI was a Principal MAKING BROAD IMPACT THROUGH THE MEDIA Sponsor of the 2005 Forbes Global CEO Conference in Sydney, PMI drove significant media coverage and awareness by leverag- Australia. At the event, which included more than 350 execu- ing milestone events. With briefings for editors and reporters at tives from around the world, Mr. Balestrero hosted a coffee-table major global business and trade publications in London, Munich, breakfast discussion with Robyn Meredith, senior editor in Asia Berlin, Beijing, Sydney and Singapore, the Institute garnered a 23 for Forbes magazine, and participated in a panel focused on “The percent increase in media exposure outside of North America. Of Power of Innovation.” During the panel, Mr. Balestrero illustrated particular note, PMI CEO Gregory Balestrero was interviewed in how project management can be a powerful ally in keeping enter- The Economist, Beijing press and appeared in a live five minute prises and economies competitive in a global environment. interview on CNBC Asia Squawk Box, reaching nearly 40 million households in Asia Pacific. He and other PMI leadership also TAKING PROJECT MANAGEMENT ON THE ROAD penned numerous bylined articles that appeared in publications “CEO Road Show” events in 2005 reached business and govern- around the world. ment audiences around the world and in a variety of settings. 26 PMI 2005 ANNUAL REPORT
  29. 29. PMI Board Chair Louis J. Mercken and CEO Gregory Balestrero during interview in Antwerp in conjunction with 2005 Benelux Day. In each instance, 2005 PMI Board Chair Louis Mercken, Vice a panel discussion, further positioning PMI as a resource with the Chair Iain Fraser and Mr. Balestrero further conveyed the project federal government. management and PMI story. From Munich to New Zealand, Beijing to London, PMI reached hundreds of executives, speaking INFORMING EXECUTIVES OF PROJECT at engagements such as the NASA Project Management Challenge MANAGEMENT’S VALUE Conference (Maryland, USA), PMINZ Expo (New Zealand), Most importantly, 2005 offered an opportunity to continue Benelux Day (Antwerp, Belgium) and the Peking University Edu- to fine tune PMI’s advocacy messages and further expand the cational Forum (PRC). These events further deepen and solidify library of resources for all audiences. A new CEO leave-behind relationships with top professional leaders in business, industry, piece targeting senior business, government and nonprofit lead- government and NGOs, including BMW, Daimler-Chrysler, Fluor ers leverages the success stories of professionals and companies Corporation, KPMG, PricewaterhouseCoopers, the U.S. Depart- to illustrate the value of project management. The expansion ment of Energy, the U.S. Department of Homeland Security, of the PMI Corporate Council gives direct inroads to organiza- NASA, SAFEA and Siemens. tions with a vested interest in successful project management in a changing global economy. Milestone product launches such as BUILDING A STRONG FOUNDATION WITH THE U.S. A Guide to the Project Management Body of Knowledge (PMBOK® GOVERNMENT Guide)–Third Edition, the revised Certified Associate in Project The second annual U.S. Government Forum in Washington, Management (CAPM®) credential and the Organizational Project D.C., put PMI in front of more than 85 senior-level federal Management Maturity Model (OPM3®) ProductSuite rounded out government executives, giving them the opportunity to share the year, giving executives a deeper understanding of why project successful practices and explore workforce development and management truly is “indispensable for business results.” training issues likely to affect governmental project management PMI board members James M. Gallagher, PMP, and Frederick in the future. Mr. Balestrero joined featured speakers from several A. Arnold, PMP, PMI Fellow and CNSI, also attended the forum key agencies, including the U.S. Department of Energy, Office and participated in discussions with the group. of Personnel Management, the Department of Homeland Security and the Office of Federal Procurement Policy, and led 27
  30. 30. Clear Documentation of the Value of Project Management $1.14 million (US) PMI funded “PMI is pleased to underwrite this new study to assess how project three-year research project management knowledge and skills are applied within organizations, and then to calculate the return on investment associated with those In May, PMI awarded Athabasca University (AU), in Alberta, practices,” said PMI CEO Gregory Balestrero, who noted the im- Saskatchewan, Canada, $1.14 million (US) in grant funding to portance of this project to PMI’s mandate to encourage the contin- conduct a three-year joint research project on “Understanding ued exploration, discovery and definition of project management the Value of Implementing Project Management.” The total value knowledge. “PMI’s commitment of funds and associated support of the research study, including the in-kind time and material demonstrates the Institute’s desire to partner on meaningful project contributions of all participating universities and organizations, is management research initiatives. The composition of the research over $2.5 million (US). teams also reflects the global impact of the project management pro- Principal investigators for the project are Dr. Janice Thomas, fession and the role that PMI plays as chief advocate for the profession director of Athabasca University’s MBA in Project Management, and around the world.” Mark Mullaly, president of Interthink Consulting in Edmonton, Al- Dr. Dominique Abrioux, president of Athabasca University, berta. The grant is one of the largest of its kind in the field of project commented on the importance of the grant to the university: management, and will enable an international team of researchers “This research project will not only provide a substantive con- to investigate how project management is implemented in organiza- tribution to the growing body of academic research in the field tions, and how organizations assess the value of project management of project management, but it also recognizes [both] AU and Dr. practices. Cross-disciplinary research teams from China, North Thomas’ leadership in project management research and educa- America, South America, Australia and Europe will address the tion. The highly collaborative, international nature of the project question of project management value from diverse theoretical and will greatly benefit organizations, practitioners and researchers organizational points of view, and will aid the profession in under- worldwide by empirically validating the impact of successful standing and quantifying the value of implementing project manage- project management. AU is pleased to support research in this ment in organizations. key management discipline which is central to so much global 28 PMI 2005 ANNUAL REPORT
  31. 31. Dr. Janice Thomas economic activity, and an important factor in organizational in- the media, potential PMI members, and other organizations (public, novation and success.” private and government) to promote organizations’ successes through The extensive, three-year project was launched in June at the effective use of project management. an invitational conference to review the proposed approach The case studies were used to garner media coverage for PMI for assessing the value of project management initiatives. and to raise the profile of project management as a profession. In addition to a comprehensive literature review, case data Some of the most compelling stories are those in which project collection and statistical analysis, the project will include a variety managers overcome challenges and turn daunting tasks into suc- of pilot studies, workshops and publications with findings on cessfully executed projects that help an organization reach its goals. the return on investment for project management implementa- These stories also help to reach out to potential PMI members, tion in organizations. and show how project management has helped others achieve busi- ness success, and how it can help potential members improve their job performance and find more opportunities to demonstrate their Expansion of Global Case value. Additionally, these case studies also help show organizations, Study Library including corporations and government agencies, how they can Throughout 2005, PMI worked to further expand its library of improve their bottom line by implementing standard project man- global case studies based on successful projects completed using agement processes. While surveys have shown that the majority of standard project management practices. The case studies devel- organizations understand the value of project management, stories oped were leveraged to raise awareness of the value of project that show how other businesses have achieved success is indispens- management in helping organizations improve their ability to able to advancing project management as a profession. execute business strategy. A significant number of case studies were developed in 2005, Developed in conjunction with the public relations firm including: Edelman, and the local chapters, these case studies have been used in k American Automobile Association (AAA) of Northern Califor- communications with internal and external constituents, including nia, portfolio management development 29
  32. 32. k City of Calgary, Canadian government, Canada Games construction/manufacturing (on average $292,000 and $147,000 k City of Cleveland Division of Water, Baldwin Water Works respectively) Filter Rehabilitation Project h Information technology ($82,000) and energy companies k City of Colorado Springs, Welcome Home Parade ($60,000) spent the least, on average, in 2005 k City of Montreal, Quartier International de Montreal (2005 h The utilization of professional project managers continues to PMI Project of the Year) increase, indicating the growing acceptance of project manage- k Huawei Technologies, Project Management Development Program ment as a strategic imperative among senior executives k Meridian Energy Ltd, Te Apiti Wind Farm h Current utilization of professional project managers has in- k Saudi Aramco, Haradh Gas Project creased to 76 percent in 2005 from 73 percent in 2004 h U.S. companies are leading, with 96 percent currently employ- ing professional project managers Second Annual Executive Thought h 88 percent of companies employing project managers hire Leadership Survey them as full-time employees In 2004, StrategyOne, an independent research firm affiliated with h Leaders of project management divisions, almost universally, Edelman, conducted a benchmark survey to establish a baseline have access to the executive suite reading of attitudes, perceptions, and likely behaviors of senior-level executives regarding professional project management. One out of three executives believe that project management is In order to gauge the impact and effectiveness of PMI’s com- a strategic imperative, and three out of four believe that it will munications efforts, StrategyOne conducted a follow-up inter- become one national monitor survey of senior-level executives between 20 h 34 percent believe that project management is a strategic September and 27 October 2005, and a third similar survey is imperative scheduled for late 2006, as well. h 93 percent strongly agree that project management is a The key findings of this 2005 survey included: valuable asset h 90 percent agree that project management is an effective way to PERCEPTIONS ARE CHANGING ensure success Significant spending to enhance project management practices h 73 percent agree that project management will become a strate- confirms a growing understanding of the value of project manage- gic imperative over the next few years ment and a commitment to its use throughout the organization h On average, companies around the globe spent $177,000 (US) YEAR-TO-YEAR MOMENTUM: PROJECT MANAGEMENT in 2005 enhancing project management practices BENEFITS RECOGNIZED h Healthcare companies lead in spending to enhance project Executives increasingly recognize the value and resulting management capabilities ($345,000 on average) benefits of trained, certified, full-time project managers and see h This is followed by companies in professional services, and efficiency as the greatest benefit 30 PMI 2005 ANNUAL REPORT
  33. 33. “One out of three executives believe that project management is a strategic imperative, and three out of four believe that it will become one” h Compared to 2004, senior executives are significantly more likely to The success or failure of a project or change initiative is increas- report that they are putting trained, certified, full-time project manag- ingly measured and evaluated based on the contributions of ers at the head of new projects and change initiatives project management H In 2004, just one in four (26 percent) executives reported put- h When evaluating the success or failure of projects and change ting project managers in charge of new projects; in 2005, two initiatives, senior executives are paying increasing attention to out of five (40 percent) are doing so budget ramifications h Though most projects are still organized differently and flexibly H While accomplishing strategic goals remains the most im- (54 percent), an increasing percentage are managed using a common portant success criteria, completion on budget moved up from methodology (34 percent, up from 21 percent in 2004) fourth place in 2004 Benchmark to second place in 2005 h “Efficiency” (60 percent) is volunteered as the leading benefit H As in 2004, poor management is seen as the leading contribu- derived from project management tor to project failure, though going over budget has moved up h “Budget” (30 percent) and “timing” (24 percent) are also cited from fifth place (last place) to third place in 2005 by executives as leading benefits realized through professional project management Awareness and favorability of PMI has increased since 2004 h Overall favorability is up 8 percent over 2004 (30 percent in Senior executives increasingly see a career path within their 2004 vs. 38 percent in 2005), with twice as many senior executives companies for project managers, with nearly three quarters now indicating they have a very favorable impression of PMI (7 agreeing that project managers are on the “leadership track” percent in 2004 vs. 14 percent in 2005) h More than half (56 percent) of senior executives see a career h The percentage of senior business leaders who report they are path within their companies for project mangers — a 10 percent not aware of PMI has dropped from 46 percent in 2004 to 40 increase over 2004 percent in 2005 h 74 percent of senior executives agree that project managers are on the “leadership track” h Large gains in the outlook of project managers’ career paths were seen among U.S. (+17 percent) and Asian (+26 percent) senior executives 31