Agile methodologies generally promote a project management process that encourages frequent inspection and adaptation, a leadership philosophy that encourages teamwork , self-organization and accountability , and a business approach that aligns development with customer needs and company goals.
Here is a method known as the “win-win” approach to conflict resolution:
1. Before you start resolving a conflict, analyse it by asking questions from the conflicting parties
2. Once you have sufficient information about the conflict, actively seek common ground in order to emphasize the agreement side of things – this starts the conflict resolution process on a positive note
3. Now ask the conflicting parties to brainstorm possible solutions to the issues at hand
4. Once you have identified resolutions, agree upon guidelines on how to implement these resolutions
This simple simulation exercise helps people to understand the efficiency that can come from moving away from a waterfall or large batch process. The exercise can be done with 20 pennies, 5 people and a clock with a second hand.
The exercise simulates processing work in the form of flipping pennies from heads to tails and back. Four people in the Team sit at a table or other hard surface in a line beside each other. The surface must allow for easily sliding the pennies. The fifth person, the Manager, starts the process and times it.