Project Management Certificate
Project Management Certificate Project Management Exam
The UT Project Management Certificate program provides Intense Review
students with an in-depth study of the components involved Take our 12-hour intense review and prepare yourself for the
with systemic project management. the 24 hours of classroom Project Management Professional (PMP) exam.
instruction informs, guides, and introduces students to the nine Module 1: Complete overview of the Project Management
knowledge areas needed to master the project management Body of Knowledge (PMBOK), its contents,
professional (pmp) exam. all courses are taught at the ut confer-
ence center, downtown Knoxville. *if you park in the locust street/
university parking garage (enter on locust or Walnut street), your Module 2: Intense coverage of knowledge areas and
parking ticket will be validated in class. on-site, contract courses problems in preparation for the exam.
are available for all certificate classes. call (865) 974-0150 for more Module 3: Use of 3rd party software packages and other
information. ceus provided on request. study aids.
text: Guide to the Project Management Body of Knowledge, apmBoK
Module 1: Introduction to Project Management guide, paperback, 4th edition, 1995 (isBn: 193069945X).
Module 2: Project Scope & Time Management instructor: tony mayfield
Module 3: Project Cost & Quality Management course #10spm104 fee: $395*
Module 4: Human Resource Management & Communications Thu., 4/8/2010-4/22/2010, 8:00 AM to Noon, 3 classes
Module 5: Risk & Procurement Management note: Books are approximately $40 and can be purchased online
Module 6: Initiating & Planning the Project at www.pmi.org, www.amazon.com, or www.Barnesnoble.com.
Module 7: Execution and Control
Module 8: Closing the Project
Microsoft Project Standard
Mastery of these learning objectives results in: Microsoft Project: Level I
• skills needed to master the supervision and management of all this course is the first of two courses designed for individu-
types of complex projects. als who will use project as a tool to assist them in managing
• Knowledge of the language and concepts required to take the projects. instruction covers the critical skills necessary to create
project management institute (pmi) examination and earn certi- and modify a project plan file and contains tasks, resources, and
fication as a project management professional (pmp). resource assignments. instructor: diane thrash.
• familiarity with the use of microsoft project 2003 software: inter- course #10sp642 fee: $179*
net explorer and ms project 2003. Thu., 4/8/2010, 9:00 AM to 4:00 PM
ut conference center computer lab
instructor: tony mayfield
course #10Wim103 fee: $795* Microsoft Project: Level II
Thu., 2/11/2010-3/18/2010, 8:00 AM to Noon, 6 classes this is the second course in the project series. this course builds
on the level i course and gives you the opportunity to work with
a project plan once it has entered the project implementation
phase. Prerequisite: level i. instructor: diane thrash.
course #10sp645 fee: $179*
Thu., 4/15/2010, 9:00 AM to 4:00 PM
ut conference center computer lab
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 1
Careers in health care look promising!
We’re offering five programs this winter to help meet a growing
demand for health care professionals – Phlebotomy, Medical
Administrative Assistant, Medical Billing & Coding, EKG, and Pharmacy.
Phlebotomy Technician Program Medical Administrative New
our 90-hour phlebotomy technician program Assistant Program
prepares you to collect blood specimens from our 50-hour course prepares you to function
clients for the purpose of laboratory analysis. effectively in many of the administrative and
you’ll become familiar with all aspects related clerical positions in the health care industry.
to blood collection and develop comprehensive medical administrative assistants, medical
skills to perform venipunctures completely secretaries, and medical records clerks are all
and safely. classroom and lab work includes positions in great demand. our program covers
terminology, anatomy and physiology, blood important background information on medical
collection procedures, specimen hands-on terminology, insurance billing and coding,
practice, and training in skills and techniques to medical ethics, customer service, and legal
perform puncture methods. note: there is no aspects. this program is intended to provide
outside externship rotation with this program. students with a well-rounded introduction to
course #10Wi984 medical administration so that a student can
fee: $1,599 (includes textbooks) gain the necessary skills required to obtain a
Tue. & Thu., 2/16/2010 - 4/27/2010 medical administrative assistant position.
6:00 PM to 9:30 PM
Sat., 2/27, 3/20, and 4/17, 2010 What is a Medical
9:00 AM to 3:00 PM Administrative Assistant?
ut conference center, downtown medical administrative assistants support
Knoxville physicians and nurses in maintaining a
patient’s medical and financial records. an
What is a Phlebotomy administrative assistant’s tasks consist of
Technician? keeping medical records, greeting patients,
the phlebotomist is a vital member of billing and clerical duties, scheduling
offered to both working adults interested
the clinical laboratory team, whose appointments, arranging for admission to the
in a new career and current health care hospital and laboratory services, and checking
main function is to obtain a patient’s
professionals, our certificate programs blood specimens by venipuncture and supplies. a medical administrative assistant
will help prepare you for the numerous microcollection. the field of phlebotomy may also be required to perform certain
jobs available to health care staff and has greatly expanded in the past several clinical tasks including: documenting vital
years, and the role of this integral member of signs (e.g., blood pressures, pulse, respirations,
the health care team has recently been brought and temperature), performing simple lab tests,
into much sharper focus. preparing patients for examination, arranging
anyone interested in enrolling should equipment and instruments before an exam,
possess a high school diploma or ged Employment outlook: assisting physicians during patient exams,
equivalent. phlebotomists usually work under the explaining treatment, medications, diet
supervision of medical technologists or schedules, and procedures to the patient.
laboratory managers. they are employed
Want to learn more? throughout the health care system—hospitals, Employment outlook:
you’re invited to attend a free information neighborhood health centers, medical group medical administrative assistants primarily
session at the ut conference center to practices, hmos, public health facilities, veteran work in doctor’s offices, clinics, outpatient set-
hospitals, insurance carriers, and in other health tings, hospitals, and other health care settings.
learn more about these programs.
care settings. the demand for phlebotomy course #10Wi985
Thurs., Jan. 7, 2010, and Tue., Jan. 12, 2010 fee: $999
technicians has increased substantially with the
5:30-6:30 p.m. Call (865) 974-0150 or overall complexity of health care services and Mon. & Wed., 2/15/2010 - 4/5/2010
e-mail email@example.com to the risks of infectious diseases. 6:00 PM to 9:00 PM
reserve your spot. ut conference center, downtown Knoxville
2 university of tennessee Winter 2010 non-credit courses
Health Care Certificate Programs
Medical Billing & Coding Program EKG Technician Pharmacy Technician Program
our combined 70-hour billing and coding course Certification Program our comprehensive 50-hour program prepares
offers you the skills needed to solve insurance our comprehensive 50-hour eKg technician you to enter the pharmacy field and to take
billing problems, how to manually file claims certification program prepares you to function the pharmacy certification Board’s ptcB exam.
(using the cpt and icd-9 manual), complete as eKg technicians and to take the aspt – coursework includes medical terminology
common insurance forms, trace delinquent electrocardiograph (eKg) technician exam specific to the pharmacy, reading and
claims, appeal denied claims, and use generic and other national certification exams. interpreting prescriptions, and defining drugs
forms to streamline billing procedures. coursework includes important practice and by generic and brand names. you’ll learn
coursework covers the following areas: cpt background information on anatomy and dosage calculations, i.v. flow rates, drug
(introduction, guidelines, evaluation, and physiology of the heart, medical disease compounding, dose conversions, dispensing
management), specialty fields (such as surgery, processes, medical terminology, medical of prescriptions, inventory control, and billing
radiology, and laboratory), icd-9 (introduction ethics, legal aspects of patient contact, and reimbursement.
and guidelines), and basic claims processes for laboratory assisting, electrocardiography, course #10Wi980
medical insurance and third-party reimburse- and stress testing. you’ll practice with eKg fee: $999 (includes textbooks)
ments. you’ll learn how to find the service and equipment and perform hands-on labs Tue. & Thu., 2/16/2010 - 4/6/2010
codes using manuals (cpt, icd-9, and hcpcs). including introduction to the function and 6:00 PM to 9:30 PM
after obtaining the suggested practical work proper use of the eKg machine, the normal UT Humanities & Social Sciences Bldg.,
experience (six months to two years), students anatomy of the chest wall for proper lead Room 106
who complete this program could be qualified placement, 12-lead placement, and other
to sit for the american academy of professional clinical practices. What is a Pharmacy Technician?
coders (aapc) – certified professional coder course #10Wi981 pharmacy technicians work in pharmacies un-
exam (cpc or cpc-h apprentice); the american fee: $999 (includes textbooks) der the direction of a pharmacist. they prepare
health information management association Tue. & Thu., 2/16/2010 - 4/15/2010 medications for dispensing to patients. this
(ahima) certified coding associate (cca) exam; 6:00 PM to 9:30 PM generally includes retrieving drugs in
and/or other national certification exams. UT Humanities & Social Sciences the correct dosage form and strength,
course #10Wi982 Bldg., Room 105 measuring the appropriate amount
fee: $1,499 (includes textbooks) note: no class on march 2, march 16, of drug, and producing a prescription
Tue. & Thu., 2/16/2010 - 4/27/2010 and march 18. label.
6:00 PM to 9:30 PM
UT Dougherty Engineering Bldg., Room 501 What is an EKG Technician? Employment
eKg technicians are responsible for per- outlook:
What is a Medical Billing forming electrocardiogram tests in order
cians may work in
& Coding Professional? to monitor and record
electrical impulses transmit- retail pharmacies,
medical coders are responsible for the collection mail-order pharma-
of physician charges and patient data to ensure ted by the heart. they assist
physicians in diagnosing cies, home infusion
that claims are submitted to insurance carriers pharmacies, long-term
accurately and in the most efficient and and treating cardiac and
blood vessel irregularities. care facilities, hospitals,
expeditious manner. clinics, pharmacy benefit
Employment outlook: managers, and large
their duties include reviewing records,
eKg technicians work industrial complexes.
calculating charges for a patient’s procedure
in physician offices, the demand for pharma-
and service and preparing itemized statements,
hospitals, clinics, cy technicians continues
and submitting claims to third-party payers.
and other health care to grow in response to the
Employment outlook: facilities and organi- constant availability of
medical billing and coding is one of the fastest zations. they also work new drugs, the national
growing careers in the health care industry. for insurance companies shortage of registered pharma-
physician practices, hospitals, pharmacies, to establish health and life cists, and the aging population.
long-term care facilities, chiropractic practices, insurance policies. similar
physical therapy practices, and other health care to other growing health
providers all depend on medical billing and cod- care professions, the de-
ing for insurance carrier reimbursement. mand for eKg technicians
is expected to continue to
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 3
Start a career as a paralegal!
The University of Tennessee Paralegal Certificate Program has established
itself as one of the premier paralegal programs in the nation.
designed by paralegals for paralegals, and taught by local attorneys, it is an
intensive, comprehensive, skills-based 17-week program.
our paralegal program creators, both paralegals and nationally recognized
educators, have designed paralegal programs that have been offered at
prestigious universities across the country for more than a decade.
The UT Paralegal Certificate Program is offered in Knoxville and Nashville
in two formats: as an on-campus evening course, and nationally, as an
online self-paced program with your own attorney instructor to guide you
throughout the process.
upon successful completion, students earn a non-credit certificate in
paralegal studies. the curriculum trains students in the aspects of
paralegalism most in demand.
in addition to the core paralegal program, students take substantive courses
such as tort, contract, and business law.
students receive in-class and online instruction on both lexisnexis and
Westlaw, which are valuable electronic research tools.
students also have access to an exclusive online study
support portal that provides lecture notes, interactive
exercises, mock exams, and writing labs.
Preview and test drive the program at
www.testdrive.utparalegalstudies.com and see
for yourself just what this program can do for you.
The UT Paralegal JOB PLACEMENT
Certificate Program is While effort will be
made to help students
find employment upon
educational experience completion of the
because it is the skills program, there is
that will get you hired no guarantee of job
and make you an placement.
4 university of tennessee Winter 2010 non-credit courses
Paralegal Certificate Program
Our winter program is offered in Knoxville and Nashville.
Knoxville Core Program: Nashville Core Program:
course #10Wip300 fee: $4,300 course #10Wip300n fee: $4,300
Tue., 2/16/2010-6/8/2010, 6:00 PM to 9:00 PM, 17 classes Thu., 2/18/2010-6/10/2010, 6:00 PM to 9:00 PM, 17 classes
ut conference center, downtown Knoxville ut center for industrial services, 193 polk ave.
Substantive Course 1: Criminal Law Substantive Course 1: Tort Law
Thu., 2/18/2010-4/1/2010, 6:00 PM to 9:00 PM, 7 classes Tue., 2/23/2010-4/6/2010, 6:00 PM to 9:00 PM, 7 classes
Substantive Course 2: Tort Law Substantive Course 2: Contract Law
Thu., 4/15/2010-5/27/2010, 6:00 PM to 9:00 PM, 7 classes Tue., 4/20/2010-6/1/2010, 6:00 PM to 9:00 PM, 7 classes
Knoxville Information Sessions
you’re invited to attend a free information session at the ut Nashville Information Sessions
conference center in downtown Knoxville to learn more about you’re invited to attend a free information session at the ut
our program. call (865) 974-0150 or e-mail firstname.lastname@example.org center for industrial services, 193 polk ave., to learn more about our
to make your reservation. program. call (865) 974-0150 or e-mail email@example.com
Thu., Jan. 14, 5:30 PM to 6:30 PM to make your reservation.
Tue., Jan. 26, 5:30 PM to 6:30 PM Tue., Jan. 12, 5:30 PM to 6:30 PM
Tue., Feb. 2, 5:30 PM to 6:30 PM Thur., Jan. 28, 5:30 PM to 6:30 PM
Thur., Feb. 4, 5:30 PM to 6:30 PM
*Book and technology fees: approximately $500. (cost may differ depending on whether substantive course books are purchased new or
used. essential skills Bundle must be purchased new. order books at www.utparalegalbooks.com during the first week of class.)
Our program is also available online!
the online version of the ut paralegal certificate program has been additional technology and online materials plus book fees:
designed to bring the same high-quality educational experience to approximately $800 ordered at www.utparalegalbooks.com.
students will also take two substantive courses: tort and contract
you’ll be assigned an instructor who is directly responsible for law. students will need to purchase these textbooks separate from
responding to questions and other needs. innovative instructional the core materials and technology fee.
tools such as online lecture notes, exercises, demonstrations, mock
exams, and devices designed to help monitor student’s progress will
• the program is self-paced allowing a student to progress naturally.
• all instruction and testing are online.
• students will have direct e-mail and phone contact with an
• students have up to six months to complete the program.
• graduates receive the same university of tennessee paralegal
certificate earned by those attending the traditional classroom
course fee: $6,995
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 5
Business & Career
Stand & Deliver: Effective Communication Skills
learn to communicate more effectively by improving written and
oral communication skills in your personal and professional life.
create clear and simple messages to communicate most effec-
tively what you want to say. effective presentation skills are es-
sential for professional success. in this six-hour, interactive class,
learn to prepare and deliver a clear speech outline; then practice
and present it effectively. as an added benefit, you’ll become more
confident in your speaking presence as well as in content and
delivery. come prepared to participate in a small and friendly class
environment of peers. instructor: ellen Kern is director of research
& product management at grassroots marketing. she is certified
as a riva (research in values & attitudes) focus group modera-
tor and has conducted several focus groups for clients locally and
across the country. for seven years, she taught the senior elective
course, “entrepreneurship and small Business management,” as
an adjunct professor in ut’s consumer industrial & services man-
agement department. With more than 18 years of experience in
marketing research and strategy, Kern has led marketing seminars
through ut’s professional development programs since 1994.
course #10Wi766 fee: $149*
Wed., 1/27/2010, 9:00 AM to 4:00 PM
ut conference center Bldg., downtown Knoxville
Temperament: Our Hard-Wired Personalities
temperament is a way of understanding our personality patterns ADD: Techniques for Improving Distraction
of behavior based on core needs and values inherent at birth. in attention deficit disorder (add) affects each person differently,
this highly interactive, energetic, and fun course, you’ll not only so there is no single solution to making improvements. this
learn more about yourself, you’ll see first-hand how the tempera- course covers best practices for these add challenges so you
ments relate and respond to one another. register your spouse, can create an individual plan of action that includes organiza-
friend, or co-workers to enhance the learning experience! tion, time management, procrastination, and distractibility.
instructor: Bob lash. instructor: mary c. pankiewicz, cpor, cpo-cdr, is a certified
course #10Wi131-1 fee: $99* professional organizer in chronic disorganization and is certified
Wed., 2/3/2010, 9:00 AM to Noon as an add specialist.
ut conference center, downtown Knoxville course #10Wi004 fee: $99*
Tue., 2/16/2010, 9:00 AM to Noon
Real Estate Principles ut conference center, downtown Knoxville
this 60-hour course prepares you for the tennessee affiliate
Brokers examination. topics include an introduction to the social, Effective Business Writing New
economic, financial, and legal problems involved in the acquisi- today, with the e-mail revolution, effective writing skills are
tion, ownership, use, and disposition of real estate. an exam given more important than ever. managers are using e-mail and elec-
the last class session must be passed in order to be eligible to take tronic media to handle everything from simple memos to criti-
the state exam. text: modern real estate practices by galaty, isBn: cal instructions and data. add this to the traditional need for
0793107040. instructor: george Ballenger, B.s., g.t. Ballenger real- well-written letters, proposals, and research reports, and there is
tors, has taught real estate courses for more than 20 years. no doubt that effective writing skills are at a premium in today’s
course #10Wi051 fee: $325 market. this course is designed to teach you how to produce
Tue. & Thu., 2/9/2010-4/15/2010, 6:30 PM to 9:30 PM, 20 classes clear, concise, and effective written communication.
ut humanities and social sciences Bldg., room 101 instructor: Janice hampton.
course #10Wi297 fee: $109*
Tue., 2/16/2010, 9:00 AM to Noon
ut conference center, downtown Knoxville
* if you park in the locust street/university parking garage (enter on Walnut or locust street), your parking ticket will be validated.
6 university of tennessee Winter 2010 non-credit courses
Business & Career
Sensitivity Awareness: Making a Connection Maximize Your Space & Time When New
one of the more challenging parts of interpersonal communica- Working from Home
tion is acknowledging the importance of sensitivity when dealing Whether running your business from your home or working as a
with one another. the key ingredient to finding solace in this “soft telecommuter, you must have an efficient office! most profession-
skill” is recognizing how sensitivity awareness differs on personal als lose an hour a day just looking for items, resulting in increased
and organizational levels. this course will increase your aware- stress and decreased productivity and profit. learn to handle
ness in both domains utilizing an interactive discussion style, as all the papers, files, e-mails, and information with ease. Walk
well as hands-on scenario-based activities. focus will be placed on away from this course with a personalized action plan to make
the importance of understanding how emotional intelligence and your work space more productive. instructor: mary pankiewicz,
identity construction play a role in becoming more interpersonally cpo, cpo-cd, is a certified professional organizer with additional
connected. instructor: chris coyne. certification in chronic disorganization and has an add specialist
course #10Wi470 fee: $99 certificate.
Tue., 2/16/2010, 6:00 PM to 9:00 PM course #10Wi177 fee: $99*
ut conference center, downtown Knoxville Tue., 3/2/2010, 9:00 AM to Noon
ut conference center, downtown Knoxville
Starting Your Own Business
Join us as we study the basics of starting a business. We’ll also dis- The Ethics of Great Communication
cuss several important key issues beyond the basics, including sBa ethical communication enhances human worth and dignity. learn
resources, risk management, legal and accounting issues, business about ethical behaviors of leaders and the importance of frequent
development, operations, and management. We’ll develop the and accurate communication to those that report to them. pre-
business ideas that you and others bring to class. instructor: mike sented in three segments: 1) get over it: What happens with poor
carroll operates several businesses and serves as executive, advi- communication and/or ineffective leaders; 2) Bloom where you
sor, and board member of other businesses. are planted: identifying and leading with your strengths; 3) leave:
course #10Wi062 fee: $159 When it is time to move on to the next step in your career, and
Thu., 2/25/2010-3/25/2010, 7:00 PM to 9:00 PM, 5 classes defining your legacy. instructor: Jeanne tapp.
ut conference center, downtown Knoxville course #10Wi045 fee: $149*
Tue., 3/2/2010-3/16/2010, 9:00 AM to Noon. 3 classes
Globalization: The Good, the Bad, and the Ugly ut conference center, downtown Knoxville
globalization is the driving force behind political, social, and eco-
nomic change in the world. the american worker feels abandoned Certified Mold Inspector
by u.s. companies that have moved production to china, india, this intense training course provides students with the knowledge
and other developing countries where they get cheap labor, caus- and hands-on learning to confidently inspect homes and commer-
ing unemployment at home. many feel we lose our sovereignty cial properties for mold. an exam will be given at the end of the
in this process letting external organizations (e.g., Wto) enforce sessions, and successful students will receive a certificate, sanc-
trading rules; others say globalization harms the environment. do tioned by the state of tennessee, to inspect properties for mold.
you wish to gain a better understanding of the concept and how it instructor: dr. edward a. sobek.
applies to business and the social progress throughout the world? course #10Wi099 fee: $219
come learn—and participate by giving your views—as we explore Tue., 3/9/2010-3/16/2010, 6:00 PM to 9:00 PM, 2 classes
“globalization: the good, the Bad, and the ugly.” ut conference center, downtown Knoxville
instructor: Joe harrison.
course #10Wi311 fee: $109* Emotional Intelligence
Thu., 2/25/2010, 9:00 AM to Noon the most effective professionals have well-developed emotional
ut conference center, downtown Knoxville intelligence (eQ)—the ability to manage emotions and interact
with others in productive ways. this course presents the 15 com-
ponents of eQ, how they can impact your performance, and how
you can develop emotional intelligence. instructor: Bob lash.
course #10Wi747 fee: $99*
Tue., 3/9/2010, 9:00 AM to Noon
ut conference center, downtown Knoxville
* if you park in the locust street/university parking garage (enter on Walnut or locust street), your parking ticket will be validated.
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 7
LEAN Systems Certificate
Why attempt “LEAN” in your organization? Our certificate
program provides the answer. leaders today must be problem
solvers. after completing our program, you’ll be able to provide
high-quality, high-impact solutions that deliver bottom-line im-
provements to your organization. creating value for your clients
is a must in today’s market. By applying lean systems you’ll
integrate people and processes—ultimately achieving a competi-
tive advantage in your industry. a complete course outline is
available on request. all courses are taught at the ut conference
center, downtown Knoxville. call (865) 974-0150 for more infor-
mation. ceus provided on request.
Module 1: Overview/History of Lean
Module 2: Lean Planning Define Value
Module 3: Lean Planning Value Stream
Module 4: Lean Performing Flow Value
Module 5: Lean Performing Value On-Demand (Pull)
Module 6: Lean Perfecting Perfect Value
Module 7: Lean Perfecting Working the Cases
Module 8: Lean Integration
Mastery of these learning objectives results in:
• how to compete in the global market
• how to deliver to the customer exactly what is needed
exactly when it is needed
• how to increase flexibility and reduce cost
• how to produce more with what already exists
• how to improve quality within the production process
• how to involve everyone in meeting customer needs
• how to develop a continuous improvement culture
instructors: david “tony” mayfield, m.s., engineer management,
pmp; and Jim reynolds, m.s., engineer management.
course #10Wi690 fee: $995* (includes all materials)
Wed., 2/10/2010-3/17/2010, 8:00 AM to Noon, 6 classes
our affordable, customized training can help improve your employees’ perfor-
mance so your organization can stay one step ahead of the competition. We create
solutions for your challenges by customizing and structuring each course to meet
your company’s needs.
Call (865) 974-0150 for information on customized contract training.
8 university of tennessee Winter 2010 non-credit courses
Telecommunications Specialist Certificate
A new era in telecommunications has exploded with the adoption of Voice over Internet Protocol (VoIP) and next-generation voice
and data services. The UT Telecommunications Specialist Certificate program is designed for those who need a basic understand-
ing of the world of voice networks and carrier data services. through applied learning techniques, our comprehensive program
provides you with an in-depth understanding of the current telecom landscape of voip and next-generation voice and data services.
We’ll have labs with cisco routers throughout the course for hands-on voice and data experience. instructors: scott fugate and Jody
mayfield. industry certification: ccna, ccna voice, ccda, microsoft’s mcp, and comptia’s net+. the required textbook is available
online at www.ctpcertified.com/catalog/ctp2007-ccnt.asp. all courses are required to earn a certificate of completion. students who want
to sit for the ctp certification exam should take the comprehensive review course. courses must be taken in the order below. all courses are
taught at the ut conference center, downtown Knoxville.
Introduction to Network Technology
in this broad-based foundational course, you’ll move step-by-
step through the basics of data networking. through interactive
exercises, you’ll build a strong foundation and basic understand-
ing of network functions, protocols, and standards. topics include
basics of data movement, lans, Wans, osi model, trouble shoot-
ing, and tcp/ip.
course #10Wi700 fee: $179
Wed., 2/10/2010-2/24/2010, 5:30 PM to 8:30 PM, 3 classes
Network Technology Part II (Application)
this course takes you systematically through configuration and
implementation of lans and Wans networks. you’ll learn cisco
ios commands and participate in ip connectivity labs using cisco
routers and switches.
course #10Wi705 fee: $229
Wed., 3/3/2010-3/24/2010, 5:30 PM to 8:30 PM, 4 classes
the world of telecommunications may be moving in a new direc-
tion, but it is imperative to have solid understanding of tradition-
al telephony. through this course, we’ll discuss telephony basics,
analog technology, digital technology, structured cabling, circuit
Optimizing a VolP Network
this course provides a deeper understanding of the need for
switching vs. packet switching, t1, pri, pBX/Key systems, pstn,
Qos mechanisms in ip networks. you’ll gain knowledge in two
and pots technology.
conceptual Qos models. hands-on, skills-building labs will give
course #10sp701 fee: $179
you real-world knowledge enabling you to understand and more
Wed., 4/7/2010-4/21/2010, 5:30 PM to 8:30 PM, 3 classes
effectively trouble shoot issues as they arise. final exam.
course #10sp704 fee: $229
Implementing a VolP Solution Wed., 5/26/2010-6/9/2010, 5:30 PM to 8:30 PM, 3 classes
learn how volp works, why volp works, and how to use volp. in
the skills-building labs, you’ll gain knowledge in adapting net-
works to support voice, h.323, sip, and other signaling protocols.
Comprehensive Review for Convergence
these labs include setting up multilink interfaces to bond t1’s, Technologies Professional (CTP)
cisco ip phone systems, setting up voice codec (g.711, g.729), and this intense review provides additional study in all three ctp
redundant routes. knowledge domains: data networking, telephony networking,
course #10sp703 fee: $229 and convergence technology.
Wed., 4/28/2010-5/19/2010, 5:30 PM to 8:30 PM, 4 classes course #10su706 fee: $229
Wed., 6/16/2010-6/23/2010, 5:30 PM to 8:30 PM, 2 classes
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 9
Administrative Professional’s Certificate
The UT Administrative Professional’s Certificate program is designed specifically for administrative professionals of various levels
whose main job is to provide direct programmatic or management support. the program provides a unique opportunity to develop
strategies for achieving optimum work outcomes and to enhance communication skills—written and verbal. all courses are taught at
the ut conference center, downtown Knoxville. *if you park in the locust street/university parking garage (enter on Walnut or locust
street), your parking ticket will be validated.
Program Requirements: 4 core courses, 3 electives, and 1 technology elective.
Business Communication Skills (Core) Keeping It Together During Change and Stress
improve your business writing and conversations with co-workers. stress and change are normal parts of an administrative profession-
you’ll learn how to compose clear, concise, and compelling e-mails al’s job. in order to stay focused and remain productive, you must
and documents. you’ll also discover proven techniques you can use develop certain skills and techniques to handle all your responsi-
to engage in productive discussions with individuals and groups. bilities. during this session, you’ll identify and rate your primary
instructor: Janice hampton. stressors, assess your normal responses, learn various coping strate-
course #10Wi740 fee: $99* gies and skills, and develop an action plan for keeping it together in
Tue., 2/2/2010, 9:00 AM to Noon especially challenging situations. instructor: Bob lash.
course #10Wi742 fee: $99*
Customer Service (Core) Wed., 3/3/2010, 9:00 AM to Noon
the actions of customer service employees directly influence
customers’ impressions of your organization. our customer service Professionalism
training gives you the skills you need to communicate profes- career success is directly linked to your ability to establish profes-
sionalism that enhances customer relationships and secures an sional credibility with peers. this course provides you with the
overall competitive advantage through customer service excellence. framework to promote accountability, responsibility, positive work
instructor: Janice hampton. ethics, and the motivation to strive for continual growth and the
course #10Wi088 fee: $99* pursuit of excellence. instructor: Janice hampton.
Tue., 2/9/2010, 9:00 AM to Noon course #10Wi031 fee: $99*
Tue., 3/9/2010, 9:00 AM to Noon
Mastering Your Time (Core) Improve Organizational Skills
constant demands and ever-changing priorities present challenges disorganization hinders work performance and creates feelings
for even the best professionals. this course covers how to deal with of stress and anxiety. By learning the cfo (clear, fast, organized)
unexpected requests, priority changes, and continual interruptions system, you’ll reduce distractions and reach better levels of perfor-
in a professional and effective way. a profile will be used to identify mance. you’ll also learn how to deal with e-mail overload.
your time management strengths and weaknesses. instructor: mary pankiewicz.
instructor: laura Barron. course #10Wi746 fee: $99*
course #10Wi744 fee: $119* (includes profile) Thu., 3/18/2010, 9:00 AM to Noon
Fri., 2/19/2010, 9:00 AM to Noon
Basics of Business Math Series New
Effective Listening Skills (Core) improve your basic math skills with our online math series,
as an integral part of the communication process in an organiza- which covers basic mathematical calculations commonly
tion, administrative professionals must be accomplished listeners. used in business settings. courses cover computing frac-
assess your listening skills, develop the three parts of effective tions and decimals, the order of operations for combined computa-
listening, practice listening skills in difficult situations, and learn to tions, and solving equations and word problems. instructor: online.
listen with your ears as well as your eyes. instructor: Bob lash. course #utK500 fee: $139
course #10Wi741 fee: $99* 1/1/2010-3/31/2010
Tue., 2/23/2010, 9:00 AM to Noon register at www.coursecatalog.com/utk.
Technology Elective (choose one):
choose from the computer application certificate courses on page 22, or take an online computer course at
11th annual Administrative Professional’s Day Seminars & Luncheon
Treat members of your support staff to professional seminars and a luncheon celebrating
Administrative Professional’s Week!
space is limited, so register early! fee includes seminars, lunch buffet, and door prizes.
course #10sp780 fee: $59 (no refunds after april 13.)
Tue., 4/20/2010, 10:45 AM to 1:45 PM, calhoun’s on the river, neyland drive
10 university of tennessee Winter 2010 non-credit courses
Supervisory Management Certificate
An engaged and productive workforce begins with your front-line supervisors. The UT
Supervisory Management Certificate program is designed to deliver practical information
that is immediately applicable to your workplace. It gives supervisors a firm foundation
upon which to build future leadership and management development. courses apply
toward hr128 training for ut employees. *if you park in the locust street/university parking
garage (enter on Walnut or locust street), your ticket will be validated.
Program Requirements: 4 core courses, 3 electives, and 1 technology elective.
HR Basics for Supervisors (Core)
a crucial component to your success as a supervisor is the
knowledge of hr basics. this course is designed to take you
through key functions and checklists of employment regulations,
job descriptions, performance evaluations, discipline, hiring, and
firing. instructor: carolyn clark.
identify each generation’s core values, work ethic, and commu-
course #10Wi464 fee: $99*
nication preferences. you’ll also discuss practical applications
Fri., 2/5/2010, 9:00 AM to Noon
to bridging the generational gaps and building more effective
Introduction to Supervision (Core) teams/work environments. instructor: lennisa mostella.
effective supervision is critical to the success of every organiza- course #10Wi346 fee: $109*
tion. this course helps develop the new perspective you need to Thu., 3/4/2010, 9:00 AM to Noon
delegate and motivate effectively. you’ll design a personal action
plan that will help you perform the essential supervisory skills Providing Effective Feedback
you need to achieve extraordinary results. many people have good intentions to provide helpful feedback,
instructor: Janice hampton. but they may not know the simple rules and techniques for doing
course #10Wi083 fee: $99* it. learn a proven method to provide effective feedback and posi-
Wed., 2/10/2010, 9:00 AM to Noon tively impact employee performance. instructor: renee Kesler.
course #10Wi108 fee: $99*
Mastering Your Time (Core) Tue., 3/9/2010, 9:00 AM to Noon
constant demands and ever-changing priorities present chal-
lenges for even the best professionals. this course covers how to Talent Management
deal with unexpected requests, priority changes, and continual today’s businesses are undergoing a remarkable and painful
interruptions in a professional and effective way. a profile will be revolution brought about by economic pressure, global competi-
used to identify your time management strengths and weak- tion, new technology, a diversifying labor force, and customers
nesses. instructor: laura Barron. who demand better service and higher levels of product quality.
course #10Wi744 fee: $119* (includes profile) this course explores innovative strategies and practices that le-
Fri., 2/19/2010, 9:00 AM to Noon verage the power of the organizations’ talent for optimal impact
and dramatic results. instructor: terrance carter.
Problem Solving & Decision Making (Core) course #10Wi113 fee: $99*
this course offers a common-sense approach to identifying and
Wed., 3/17/2010, 9:00 AM to Noon
resolving problems by groups of employees within any level of
an organization. the “6-step” process will be introduced giving New
you a practical method to ensure objectivity and avoid common Delegation - Leveraging through Others
pitfalls. you’ll be divided into teams to address and work through this course teaches you delegation techniques to allow
a realistic problem that will result in finding an appropriate solu- you to develop your subordinates, train them in all as-
tion. instructor: Bob lash. pects of the business, use your human resources most effectively,
course #10Wi079 fee: $99* and open your time up for items that need your particular set of
Wed., 2/24/2010, 9:00 AM to Noon skills. instructor: online.
course #utK3421-a fee: $139
Electives (choose three): 1/1/2010-3/31/2010,
register at www.coursecatalog.com/utk.
Managing Generational Differences Motivating
the New Work Force Technology Elective (Choose one): choose from the
learn the essentials to developing an “age positive” working en- computer application certificate courses on page 22, or take an
vironment. understand the primary influences that have shaped online computer course at www.coursecatalog.com/utk.
the behaviors and thinking of the four generations. you’ll learn
how to connect with staff, co-workers, and others by learning to
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 11
Supervisory Management Certificate
As a continuation of the UT Supervisory Certificate program, these advanced level topics capitalize on developing leadership, communi-
cation, and other interpersonal supervisory skills. to earn a ut advanced supervisory certificate, you must complete 6 courses from fall,
Winter, spring, or summer terms. courses can be taken individually; however, priority will be given to those who enroll in the full program.
all courses are taught at the ut conference center, downtown Knoxville. *if you park in the locust street/university parking garage (enter
on Walnut or locust street), your ticket will be validated.
Improving Workplace Communication Process Mapping
sixty percent of all business problems are caused by poor communica- this course provides you with skills and knowledge to map work
tion, miscommunication, or lack of communication. By taking the Be- processes. topics include: purpose of process mapping; understand-
havior style profile, you’ll identify your preferred communication style. ing process mapping boundaries, process steps, sequencing, and
you’ll learn how to identify other employees’ and co-workers’ styles, symbols; validating a process map; types of process mapping; and
what their communication needs are, and how to adapt to build better using process mapping to improve a process.
working relationships. this course helps improve communications and instructor: tammie smeltzer.
productivity in most situations. instructor: laura Barron. course #10Wi042 fee: $99*
course #10Wi761 fee: $119* (includes profile) Thu., 2/25/2010, 9:00 AM to Noon
Tue., 1/26/2010, 9:00 AM to Noon
Communication & Active Listening leadership is rapidly becoming just another buzz word in corpo-
one of the greatest causes of dissatisfaction in the workplace is rate america, but what does it really mean? this course covers a
“communication,” or a lack thereof. this course defines communi- concrete definition of leadership and how to implement your own
cation, identifies barriers to communication, defines perceptions, leadership skills/style in your organization regardless of your posi-
and discusses listening and nonverbal communication, which is tion. leadership can be shown by front-line employees who don’t
crucial for management and staff in regards to working together to manage anyone, so it can be bottom-up as well as top-down. it is
achieve a culture of service excellence and mutual understanding. not just a formal role, it’s a state of mind. instructor: sam daugherty.
instructor: lennisa mostella. course #10Wi139 fee: $109*
course #10Wi122 fee: $109* Thu., 3/4/2010, 9:00 AM to Noon
Thu., 2/4/2010, 9:00 AM to Noon
Creative and Critical Thinking the most effective professionals have well-developed emotional
Qualities of good thinking involve both critical and creative types intelligence (eQ)—the ability to manage emotions and interact with
of thinking. creative thinking evolves with the generation of ideas, others in productive ways. this class presents the 15 components
processes, experiences, or objects; critical thinking is concerned of eQ, how they can impact your performance, and how you can
with their evaluation. this course is designed to teach you the key develop emotional intelligence. instructor: Bob lash.
elements of creative and critical thinking and how to develop and course #10Wi747 fee: $99*
apply these elements to improve your thinking skills. Tue., 3/9/2010, 9:00 AM to Noon
instructor: renee Kesler.
course #10Wi153 fee: $109* Increasing Team Productivity and Results New
Wed., 2/10/2010, 9:00 AM to Noon the course is for project teams, cross-functional work teams, and
any group where their success requires that they use innovative
Effective Business Writing approaches, get buy-in and support from others in the organization,
today, with the e-mail revolution, effective writing skills are more analyze and refine the process or product, and then execute with
important than ever. managers are using e-mail and electronic me- precision and timeliness to produce positive measurable results.
dia to handle everything from simple memos to critical instructions this course identifies your strengths and how you can use those
and data. add this to the traditional need for well-written letters, strengths in one or more of the five critical roles required for teams
proposals, and research reports, and there is no doubt that effec- to produce outstanding results every time. a team dimension profile
tive writing skills are at a premium in today’s market. this course is will be used to identify your strengths. instructor: laura Barron.
designed to teach you how to produce clear, concise, and effective course #10Wi092 fee: $119* (includes profile)
written communication. instructor: Janice hampton. Fri., 3/12/2010, 9:00 AM to Noon
course #10Wi297 fee: $109*
Tue., 2/16/2010, 9:00 AM to Noon
12 university of tennessee Winter 2010 non-credit courses
Human Resources Certificate
Whether you are an HR professional, a small to medium-size business owner, or are considering a dynamic career change, the UT
Human Resources Certificate allows students to gain essential knowledge in the foundations of HR management and skills spe-
cifically related to organizational leadership. all courses are taught at the ut conference center, downtown Knoxville. *if you park
in the locust street/university parking garage (enter on Walnut or locust street), your ticket will be validated. courses apply toward
hr128 training for ut employees. Program requirements: 6 core courses, 2 electives, and 1 technology elective.
Ethics and Business (Core) instructor: rick penpek.
learn how you can create a balanced system between organizational course #10Wi010 fee: $99*
and individual needs without sacrificing either one. this course Thu., 3/4/2010, 9:00 AM to Noon
provides information and guiding principles that you can apply to the
ethical dilemmas you face daily as an hr professional. Electives (choose two):
instructor: carolyn clark. Structuring Benefit Plans
course #10Wi090 fee: $109* your company’s benefit structure may need to be reviewed to better re-
Fri., 1/29/2010, 9:00 AM to Noon flect the needs of businesses and your growing workforce. learn about
different types of programs that provide the employer and employee
HR Laws (Core) tax advantages, savings, and lower costs. develop strategies to ef-
learn about the laws that govern the employment relationship and fectively restructure your benefit programs without creating employee
other laws in the human resources field as you gain an understanding relations issues. instructor: rick penpek.
of the reasons behind these laws and practical examples of their use in course #10Wi048 fee: $99*
the field. instructors: Joe lynch, Jerry pinn, and suzanne roten. Thu., 3/4/2010, 1:00 PM to 4:00 PM
course #10Wi007 fee: $189*
Mon., 2/1/2010, 9:00 AM to 4:00 PM Termination
note: lunch on your own. this course starts with an overview of basic steps that typically lead to
proper termination, including confirmation that the employee is unsal-
Diversity and Inclusion for Bottom-Line vageable, that the termination is legal, that a progressive disciplinary
Performance (Core) process has been followed, and the compliance with that process is
What are diversity and inclusion really about? Why are they so crucial well documented. instructor: carolyn clark.
to the success of your organization? this course is designed to increase course #10Wi143 fee: $99*
your understanding of the importance of developing and cultivating Fri., 3/26/2010, 9:00 AM to Noon
a highly diverse organizational culture and how it directly impacts an
organization’s bottom-line performance. instructor: lennisa mostella. Onboarding: Creating a High Return New
course #10Wi040 fee: $109* on Your Hiring Investment
Tue., 2/9/2010, 9:00 AM to Noon the onboarding process is a critical transition component for employ-
ees hired into a new work environment. onboarding helps employees
Aligning HR with Organizational Strategies (Core) transition more quickly and reduces the cost associated with learning
the ability to develop competencies through processes, technology, on the job. you’ll learn how to create an onboarding experience that’ll
and people are essential to ensuring that your hr organization is engage, motivate, and keep new hires on board and deliver a high
aligned vertically and horizontally to produce superior results. With an return on your recruiting and hiring investment. instructor: carolyn clark.
understanding of your organization’s value creation model, hr will be course #10Wi161 fee: $109*
able to articulate how it can improve processes, people and customer Fri., 3/12/2010, 9:00 AM to Noon
outcomes, and financial results. instructor: terrance carter. ut conference center, downtown Knoxville
course #10Wi039 fee: $109*
Creating Legally Sound Social Media, Internet New
Thu., 2/18/2010, 9:00 AM to Noon
Usage, E-mail, and Search Policies
Workforce Planning (Core) social media has created tricky new legal problems for companies.
Workforce planning provides managers with a strategic basis for this course covers the legal liabilities associated with the use of social
making human resource decisions. it allows managers to anticipate media sites, texting while driving, and blogging, and how a good sound
change rather than being surprised by events, and it provides strategic policy can prevent potential disasters for your organization.
methods for addressing present and anticipated workforce issues. instructor: suzanne K. roten.
instructor: carolyn clark. course #10Wi643 fee: $109*
course #10Wi142 fee: $99* Fri., 3/19/2010, 9:00 AM to Noon
Fri., 2/26/2010, 9:00 AM to Noon ut conference center, downtown Knoxville
Structuring Compensation Plans (Core) Technology Elective (Choose one): choose from the com-
learn about flsa laws, exempt vs. non-exempt employees, wage puter application selection on page 22 or take an online computer
scales, and more. learn how to write accurate, quantifiable job course at www.coursecatalog.com/utk.
descriptions, conduct salary surveys, and develop a salary structure.
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 13
Non-Profit Management Certificate
The UT Non-Profit Management Certificate program is designed for anyone interested in learning how to direct and manage a
non-profit organization effectively and efficiently. Whether you are new to the field or would like to make a career change, these
courses provide you with knowledge to aid your personal and professional career growth, while helping you to make your non-
profit a success! a ut non-profit management certificate is awarded upon completion of 6 courses taken from fall, Winter, spring, or
summer terms. courses can be taken individually; however, priority will be given to those who enroll in the full program. all courses are
taught at the ut conference center, downtown Knoxville. *if you park in the locust street/university parking garage (enter on Walnut or
locust street), your ticket will be validated. ceus provided on request. courses apply toward hr128 training for ut employees.
Non-Profit Accountability and Impact Organizational Development New
this course explores the external forces and internal procedures and the Non-Profit
pertinent to non-profit accountability and the correlation between organizational development is a process of planned improvements
accountability and long-term viability and sustainability of non- in the functioning of an organization. this course provides you with
profit organizations. you’ll review the type of infrastructure and some basic concepts, techniques, and tools to use to develop effec-
systems needed to ensure compliance with federal, state, and local tive organizations and implement desired changes.
reporting requirements as well as capture performance data that instructor: terrance carter.
will measure and articulate a non-profit’s impact. course #10Wi459 fee: $99*
instructor: terrance carter. Tue., 3/9/2010, 9:00 AM to Noon
course #10Wi304 fee: $129*
Tue., 2/2/2010-2/9/2010, 9:00 AM to Noon, 2 classes Non-Profit Strategic Planning
this course provides you with the concepts, principles, and
Special Event Planning for Non-Profits New framework for developing a strategic plan for your organization.
special event planning is an ongoing learning process and is critical discussions focus on the need for a plan, the critical components,
to every non-profit organization. in this course you’ll learn how to the process and steps required to pull together a plan, and the
design a more focused event, producing greater results for your most common mistakes to avoid to ensure the plan is a relevant
organization while developing a stronger and more targeted donor and workable document that everyone understands and follows.
base. instructor: renee Kesler. instructor: Bob lash.
course #10Wi463 fee: $109* course #10Wi025 fee: $99*
Wed., 2/17/2010, 9:00 AM to Noon Tue., 3/23/2010, 9:00 AM to Noon
Introduction to Fundraising How to Locate the Very Best Funding Sources
ensuring that your organization has the financial resources it needs for Your Organization
to meet its mission and serve its constituency is a major challenge learn how to research various foundation, corporate, and
for non-profit leaders today. in this interactive workshop, you’ll governmental agencies that fund programs specific to your
learn how to identify and research potential prospects (including organization’s needs. if you do not currently work for a
internet), develop and track relationships, and effectively recognize non-profit organization, you’ll be asked to create a fictional one for
and thank your donors. you’ll learn effective ways to construct and this course. at the end of the course, you should have generated a
present fundraising proposals. instructor: mary cruise. list of potential funding sources. instructor: online.
course #10Wi461 fee: $99* course #utK523 fee: $129
Thu., 2/25/2010, 9:00 AM to Noon 1/1/2010-3/31/2010
register at www.coursecatalog.com/utk.
Leading the Non-Profit Organization
this course explores the differences between managing and lead- Grant Writing Fundamentals for Non-Profit
ing. how does leading a non-profit corporation differ from leading
a small business? What characteristics determine a strong leader?
this self-paced and directed online course gives you the
learn techniques to help you develop your leadership abilities.
tools to effectively prepare grant proposals to seek fund-
instructor: terrance carter.
ing for non-profit organizations. you’ll be asked to do the
course #10Wi305 fee: $99*
actual writing and research throughout the class. if you do not cur-
Tue., 3/2/2010, 9:00 AM to Noon
rently work for a non-profit organization, you’ll be asked to create
a fictional one to use for the exercises. at the end of the course, you
should be prepared to mail out letters of inquiry and grant propos-
als. instructor: online.
course #utK524 fee: $139
register at www.coursecatalog.com/utk.
14 university of tennessee Winter 2010 non-credit courses
Grant Writing Certificate
Successful grant writing is critical to the survival of non-profit organizations. The UT Grant Writing Certificate Program provides
an intensive opportunity to acquire the knowledge and practice the skills necessary to succeed in today’s competitive grant writ-
ing environment. all courses are held at the ut conference center, downtown Knoxville. *if you park in the locust street/university park-
ing garage (enter on Walnut or locust street), your ticket will be validated. ceus provided on request. courses apply toward hr128 training
for ut employees.
Program requirements: 4 core courses and 2 electives. students must complete all writing classes in one of the following categories: foun-
dations or government.
Grant Writing Ethics (Core) Building with the Basics: Grammar New
instructor: terrance carter and Punctuation
course #10Wi066 fee: $109* instructor: online.
Thu., 1/28/2010, 9:00 to Noon course # utK1904 fee: $169
Grant Funding Research (Core) register at www.coursecatalog.com/utk.
instructor: renee Kesler.
course #10Wi093 fee: $99* Basic Grant Writing for Foundations
Tue., 2/2/2010, 9:00 PM to Noon instructor: pJ silver.
course #10Wi068 fee: $189
Program Evaluation (Core) Tue., 2/2/2010-2/23/2010, 5:00 PM to 7:30 PM, 4 classes
instructor: pJ silver.
course #10Wi252 fee: $99* Intermediate Grant Writing for Foundations
Tue., 2/9/2010, 1:00 PM to 4:00 PM Prerequisite: Basic grant Writing for foundations.
instructor: pJ silver.
Grant Budgets (Core) course #10Wi069 fee: $189
instructor: sandie shaver. Tue., 3/2/2010-3/23/2010, 5:00 PM to 7:30 PM, 4 classes
course #10Wi076 fee: $99*
Mon., 2/15/2010, 1:00 PM to 5:00 PM Advanced Grant Writing for Foundations
Prerequisite: intermediate grant Writing for foundations.
Electives (choose two): instructor: pJ silver.
course #10Wi072 fee: $235
Grant Research: Targeting Funds New Tue., 4/6/2010–5/4/2010, 5 :00 PM to 7:30 PM, 5 classes
for Non-Profit Online
instructor: mary cruise. Basic Grant Writing for Government
course #10Wi109 fee: $109* instructor: sandie shaver.
Wed., 2/24/2010, 9:00 AM to Noon course #10Wi074 fee: $189
Mon., 2/1/2010-2/22/2010, 5:00 PM to 7:30 PM, 4 classes
Lobbying and the Non-Profit Organization New
instructor: Joe harrison. Intermediate Grant Writing for Government
course #10Wi136 fee: $109* Prerequisite: Basic grant Writing for government.
Wed., 3/3/2010, 9:00 AM to Noon instructor: sandie shaver.
course #10Wi077 fee: $189
Diversity Strategies for the New Mon., 3/1/2010-3/22/2010, 5:00 PM to 7:30 PM, 4 classes
instructor: lennisa mostella. Advanced Grant Writing for Government
course #10Wi288 fee: $109* Prerequisite: intermediate grant Writing for government.
Thu., 3/11/2010, 9:00 PM to Noon instructor: sandie shaver.
course #10Wi075 fee: $235
Mon., 4/5/2010-5/3/2010, 5:00 PM to 7:30 PM, 5 classes
For course descriptions, please visit online at
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 15
Meeting & Event Planning Professional
The UT Meeting & Event Planning Professional Certificate program is designed
to help you start a career in the meeting and event planning industry.
The UT Meeting & Event Planning Who should attend?
Professional Certificate coursework is • This program will be helpful to individuals working at
endorsed by the East Tennessee Meeting resorts, hotel management, corporations, hospitals,
Professionals. ETMP is an organization non-profit organizations, and meeting venues.
committed to education, career develop- • Individuals working with convention and conferences,
ment, and developing business contacts weddings, fundraisers, sporting events, fairs, and social
for Meeting and Event Professionals in East Tennessee. functions.
For more informaton about ETMP, meetings and locations, and • Anyone seeking a comprehensive introduction to the field
how to become a member, visit www.etmp.org. of meeting and event planning.
• Individuals working in related fields such as
catering, hospitality, lighting, and audio/visual sound.
Meeting & Event Planning
Contracts for Event Planners
(6 classroom hours)
Meeting and Event Planning
Budgeting (spring 2010)
(6 classroom hours)
Electives (choose two)
Food & Beverage (spring 2010)
(6 classroom hours)
Site Selection (spring 2010)
(6 classroom hours)
Corporate events, conferences,
(6 classroom hours)
Certified Meeting Planner
(CMP) Preparation Course
16 university of tennessee Winter 2010 non-credit courses
Meeting & Event Planning Professional
learn how to plan and manage a flawless event with high standards to meet and exceed your client’s goals. Beginning in fall 2009, students
pursuing the certificate must take meeting & event planning Basics, contracts for event planners, and meeting & event planning Budgeting,
along with 2 electives, and obtain 3 hours of fieldwork experience and complete a planning project. (Note: meeting & event planning Basics
must be taken prior to any other course.)
Meeting & event Planning Basics es. gibbs has more than 20 years of experi- covers the basics of planning these events as
(Required) ence planning and delivering hundreds of well as covers current and emerging trends
meeting & event planning Basics is a com- conferences and events ranging in size from and tools that can enhance/impact their
prehensive course covering the meeting and 20 to 16,000 participants. success. required textbook: The Convention
events planning process. it is designed for course #10Wi946 fee: $495 Industry Council Manual, 8th edition, by susan
individuals new to the profession or those Tue., 2/2/2010 – 4/13/2010 Krug, cmp, cae. Instructor: sandy smith
seeking to improve their skills. 6:00 PM to 8:30 PM, 10 classes has five years of experience in contract event
in a fast-paced but relaxed atmosphere, ut conference center, downtown Knoxville planning and more than 14 years of experi-
you’ll learn about both the “art and science” note: no class on march 9. ence as a planner and exhibitor at conven-
of producing successful conferences and tions and trade shows.
events. you’ll learn standards set by the Understanding Contracts New course #10Wi942 fee: $119
convention industry council in addition to for event Planners Wed., 2/24/2010 - 3/3/2010
surveying current and future trends using understand how to read and write contracts 6:00 PM to 9:00 PM, 2 classes
trade publications and professional Web to protect your event and company. explore ut conference center, downtown Knoxville
sites. required textbook: The Convention the various aspects and differences between
Industry Council Manual, 8th edition, by susan hotel, convention center, and supplier con- Certified Meeting Planner (CMP)
Krug, cmp, cae. tract clauses and terms. discuss specialty Preparation Course (elective)
clauses for indemnification, music licensing, let us help you prepare for the certified
• strategic planning liability and insurance, and the unique con- meeting planner (cmp) exam. designed for
• marketing siderations of international meetings. learn the pre-qualified, eligible cmp candidate,
• logistics to develop a template contract or addendum this course reviews the cmp exam Blueprint,
• facilities specific to your company or event. instruc- provides tips for candidates, and offers a
• transportation tor: donna thomas. quiz and abbreviated mock exam with an
• destination management companies course #10Wi961 fee: $119 opportunity for review of answers. helpful
• contracts Sat., 2/6/2010 - 2/13/2010 guidance for continuing study will be
• Budgets 9:00 AM to Noon, 2 classes available. required textbook: The Convention
• staffing ut conference center, downtown Knoxville Industry Council Manual, 8th edition, by susan
• risk management Krug, cmp, cae. Instructor: donna thomas,
• special events Corporate events, Conferences, cmp, has more than 15 years of experience
• evaluation Conventions/Trade Shows in corporate, association, and government
• professional ethics (elective) meeting management. she earned the cmp
additionally, a current trends research proj- corporate events, conferences, conventions, in January 2000 and became a certified cmp
ect and three hours of shadowing or working and trade shows represent a multi-million study group leader in 2005.
an event is required. these will be scheduled dollar business. ranging from small training course #10Wi943 fee: $119
with the instructor and are in addition to seminars and office events to trade shows Sat., 3/6/2010 - 3/13/2010
time spent in the classroom. with thousands of attendees, these events 9:00 AM to Noon, 2 classes
Instructor: Robert Gibbs is a graduate of the can present a unique challenge to planners ut conference center, downtown Knoxville
university of tennessee and currently serves with attention to detail and organizational
as director of ut’s department of conferenc- skill of paramount importance. this course
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 17
Marketing & Media Relations Certificate
Today’s Web is constantly changing our markets, media, branding, and consumer behavior—online and off. To succeed in this
environment you need to complement your skills with new dimensions of marketing expertise. the ut marketing & media relations
certificate provides you with an understanding of consumer behavior as well as marketing research and strategy. a certificate of comple-
tion is awarded upon completion of 6 courses taken from fall, Winter, spring, or summer terms. all courses are taught at the ut confer-
ence center, downtown Knoxville. *if you park in the locust street/university parking garage (enter on Walnut or locust street), your ticket
will be validated. ceus provided on request. courses apply toward hr128 training for ut employees.
Persuasive Writing New eMarketing 1.1
your success depends on your ability to use written communication to this course is composed of five lessons covering the basics of
influence others and sell products, ideas, services, or beliefs. compos- e-marketing. each lesson is sent via e-mail, and there is a final exam
ing irresistible messages your audience will remember and follow is also administered via e-mail. students who pass the final exam are
easy when you learn how to use a variety of proven methods to focus given a personalized certificate of completion from the e-marketing
on your objective and provide a persuasive call to action. discover key association. instructor: online.
words and phrases, the power of stories, and compelling questions course #utK278 fee: $99
that motivate readers to respond to your request. instructor: Janice 1/1/2010-3/31/2010
hampton. register at www.coursecatalog.com/utk.
course #10Wi052 fee: $109*
Thu., 2/4/2010, 9:00 AM to Noon Advanced e-Mail Marketing
this course is designed for marketers with a general
Sensitivity Awareness: Making a Connection knowledge of e-marketing techniques and processes. students should
one of the more challenging parts of interpersonal communication complete the e-marketing course first or have general experience in
is acknowledging the importance of sensitivity when dealing with e-marketing prior to taking this advanced course. the course is
one another. through interactive discussion and personal journals, instructor-led via e-mail, a student board, and Web-based instruction.
you’ll learn how listening and thought generation influence sensitivity instructor: online.
awareness. instructor: chris coyne. course #utK278-B fee: $99
course # 10Wi470 fee: $99 1/1/2010-3/31/2010
Tue., 2/16/2010, 6:00 PM to 9:00 PM register at www.coursecatalog.com/utk.
Social Networking New Selling the Way Your Customer Buys
social networking sites make connections between people visible. effective client reading requires careful observation and
social networks connect you with people who can help you get to your listening skills. at the core of an effective sales relationship is the abil-
next destination, whether it is a job, or a great place to live. this course ity to act as a consultant who solves problems. as product differentia-
introduces the basic ideas behind social networking and introduces tion becomes more difficult, what people base their decision on is the
the concepts behind social networking Web sites such as facebook, added value of the relationship and the service during and after the
linkedin, and other. instructor: Janice hampton. buying experience. By adopting this attitude and putting it into your
course # 10Wi041 fee: $109* selling style, you’ll have customers coming back and referring others to
Tue., 2/23/2010, 9:00 AM to Noon you. instructor: online.
course #utK520-B fee: $139
Pay-Per-Click Search Engines 1/1/2010-3/31/2010
register at www.coursecatalog.com/utk.
Boost Traffic to Your Site
the advent of pay-per-click search engines now offers you the benefit
of instant traffic. achieving high rankings with the search engines can Search Engine Marketing Strategies New
take as much as four to six months with a new site. With pay-per-click for Small Business Operations
search engines, people find you immediately after you set up your ac- let a search engine expert teach you how to quickly obtain top rank-
count and your bidding request is approved. instructor: online. ings and generate money for your small business. learn the secrets
course #utK277 fee: $99 of effective search engine positioning and boost your internet selling
1/1/2010-3/31/2010 power a hundred fold. the perfect Web business is the one that drives
register at www.coursecatalog.com/utk. “targeted traffic” to its Web site. how is this done? By achieving a top
ranking in the major search engines, so do not underestimate what
good positioning in the search engines can do for you.
course #utK537 fee: $129
register at www.coursecatalog.com/utk.
18 university of tennessee Winter 2010 non-credit courses
Health Physics Certificate New
the use of radiation in industry, medicine, and education has created a need for persons
trained in the principles of radiation safety and health physics. What is Health Physics?
to meet this need, ut professional & personal development is pleased to join oak ridge “health physics” is the profession devoted
associated universities (orau) in introducing the ut/orau health physics certificate. to protecting people and their environment
through its professional training programs (ptp), orau has offered one-week to five-week from potential radiation hazards, while
short courses in the radiological sciences since 1948. making it possible to enjoy the benefits of
the ut/orau health physics certificate requires a minimum of 300 hours of radiological the peaceful use of the atom.
sciences taught by ptp, including the five-week applied health physics course, three
elective courses, and a capstone paper. the certificate is most applicable for persons What do health physicists do?
seeking to begin a career as a health physics technician (average salary is $63,000). health physicists work in a variety of
the courses are taught by ptp instructors and associated staff members, who suggest disciplines, including research, industry,
a three-year time period to complete the certificate. the courses have been approved for education, environmental protection, and
continuing education credit by the american academy of health physics. enforcement of government regulations.
although the health physicist usually
Core course Electives (must take 3): concentrates in one of these disciplines,
Applied Health Physics fee: $1,895 for each elective a professional health physicist typically
Feb. 22 - March 26, 2010* • Air Sampling performs duties in several areas.
fee: $9,495 • Environmental Monitoring
this intensive five-week training course • Gamma Spectroscopy Careers in Health Physics
consists of lectures and laboratory exercises. • Medical Radiation Safety Training
participants spend approximately 40 percent • MARSSIM
of their time performing laboratory exercises • Radiation Safety Officer Training hpcareers.html for information about
using radiation detection and measurement • Site Characterization careers in this high-paying field.
equipment. laboratory exercises complement
the health physics principles learned in the Capstone Paper
lectures. Beginning with fundamental this will be an original, research-based paper
principles, each topic progresses to an related to a particular issue/focus area in
advanced level. instruction is fortified health physics.
with weekly examinations and problem
sessions. a final examination is given at the
Who Should Attend
end of the course. any person who needs training in health
physics and radiation protection should
this course satisfies most of the basic science attend this course. for more information,
training hours required for a license in medical as a consortium of major ph.d.-granting
contact the registrar of orau’s professional academic institutions, oak ridge associated
uses of by-product material.
training programs at (865) 576-3576 or universities (orau) cultivates collaborative
*It may be possible to split your attendance firstname.lastname@example.org. please refer to the partnerships that enhance the scientific
between two sessions. ut non-credit catalog. research and education enterprise of our nation.
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 19
Educational Facilities Management Certificate
the university of tennessee, in partnership with the tennessee school plant management association (tsp-
ma), is offering the state’s first facilities management certificate. to earn the educational facilities manage-
ment certificate, you must take a total of 8 courses (4 from group a and 4 from group B). upon completion of
the certificate, you must attend 1 annual conference as well as 1 regional meeting per year. *if you park in the
locust street/ university parking garage (enter on Walnut or locust street), your ticket will be validated. ceus
provided on request.
register online at www.coursecatalog.com/tspma.
courses are offered through tspma at the annual conference and/or regional meetings.
for more information contact: Bill partin, tspma executive director, at 1-606-344-7977 or email@example.com.
Unexploded Ordnance Technician (UXO) Level 1
this program is one of only two uXo training courses offered to the ordnance (uXo) technician level 1 certification; haZWoper
public, both of which operate under strict training requirements certification; caterpillar forklift operator certification; and first
established by the department of defense explosives safety Board aid/cpr certification.
in Washington, d.c. the uXo course offered by american technolo- Schedule: 7-Week Course, 5 Days a Week, 8:00 AM to 5:00 PM
gies, inc., in cooperation with the university of tennessee, is taught
in oak ridge. the uXo technician level 1 course is a 280-hour For more information contact:
course and is designed to provide a student with the skills and american technologies center for uXo training
knowledge needed to successfully function as a uXo technician’s 158 fairbanks road
assistant level 1. the course is comprised of 25 separate train- oak ridge, tn 37830
ing modules, each having formal classroom and practical exercise phone: (865) 481-4844 fax: (865) 481-4850
areas. mastery of these learning objectives results in: unexploded Web: www.uxotraining.com
20 university of tennessee Winter 2010 non-credit courses
Private Investigator Certificate
The Private Investigator Certificate is a nationally recognized program for aspiring private investigators. designed to accommodate
the busy schedules of working individuals, this certificate program offers a unique course of study for the private investigation pro-
fession. it is taught by educators who are experienced licensed private investigators. you’ll learn the basic techniques of information
gathering and techniques required to successfully practice as a private investigator. if you need the ability to gather information as
an adjunct to your present career, (e.g., paralegals, legal secre-
taries, insurance adjusters, attorneys, collection agencies, law
enforcement, and criminal justice and law students) you’ll find
this course valuable to advancing your career goals. this course
provides you with the knowledge to apply for apprenticeships
with investigation agencies and/or to open your own private
investigation agency in the states that do not require apprentice-
ships. you must satisfy the licensing requirements in your state
of residency. this program provides a certificate of completion.
it does not give you a license to practice private investigation.
instructor: rgs specialists, inc., an educational course develop-
ment company for the education of private investigators.
course #10Wi455 fee: $425 (includes course manual)
Fri., 3/12/2010 & 3/19/2010, 6:00 PM to 10:00 PM
Sat., 3/13/2010 & 3/20/2010, 9:00 AM to 5:00 PM
Sun., 3/14/2010 & 3/21/2010, 9:00 AM to 5:00 PM
Investigative Research Skills for Litigation
are you interested in increasing your research skills? if yes, then this one-day seminar is for you. you’ll learn the fundamentals of
investigative research that will help you be more effective, more productive, and more efficient in and out of the office. you’ll also learn
trouble-shooting techniques and organizational and pre-trial preparation. if you are a paralegal, this seminar is for you. this seminar
is full of useful and insightful information that can only increase your skills. professionals who need the ability to perform in-depth
research and increase information gathering skills will acquire this ability with this seminar. this seminar gives you the knowledge and
techniques used by professional private investigators. the public will benefit from this seminar to advance their professional informa-
tion gathering skills. this seminar is open to all professions.
What You’ll Learn
• utilizing the internet and office technology in the discovery Course presenter: rgs specialists, inc., is an educational and
process course development company that specializes in paralegal and
• pre-trial preparation process private investigation. longevity serves as testimony to the reli-
• investigation of personal injury and medical malpractice ability and excellence in education that is provided. the national
• private investigative skills: learn the tricks of the association of legal assistants (nala) approves all courses pro-
investigative profession vided by rgs. ceus available on request. *speakers and seminar
• investigation in criminal defense material subject to change without notice.
• public records credit: .6 nala
• “the investigating professional’s first tool” presented by Knox course #10Wi457 fee: $225*
county clerk of court Fri., 3/12/2010, 9:00 AM to 4:30 PM
ut conference center, downtown Knoxville
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 21
Computer Application Certificate
This certificate is intended for individuals who are seeking basic and intermediate computer software skills to meet current market
demands. courses can be taken individually, or you can choose 6 courses (from fall, Winter, spring, and summer terms) to receive a ut
computer application certificate. all computer courses are held in the computer labs at the ut conference center, downtown Knoxville.
course outlines are provided upon request. *if you park in the locust street/ut parking garage (enter on Walnut or locust street), your
parking ticket will be validated. ceus provided on request.
General Classes: Microsoft Excel: Intermediate Microsoft Access: Intermediate
course #10Wi664 fee: $139* course #10Wi663 fee: $139*
Windows XP Basics Tue., 2/23/2010, 9:00 AM to 4:00 PM Wed., 3/4/2010, 9:00 AM to 4:00 PM
course #10Wi640 fee: $139
Tue., 1/26/2010, 9:00 AM to 4:00 PM Microsoft Excel: Advanced Microsoft Access: Level III
course #10Wi666 fee: $139* course #10Wi644 fee: $139*
Microsoft Word: Newsletters Tue., 3/2/2010, 9:00 AM to 4:00 PM Thu., 3/25/2010, 9:00 AM to 4:00 PM
& Graphics New
course #10Wi669 fee: $79 Microsoft Access: Basics QuickBooks: Level I
Thu., 3/11/2010, 1:00 PM to 4:00 PM course #10Wi646 fee: $139* course #10Wi661 fee: $179*
Thu., 2/4/2010, 9:00 AM to 4:00 PM Thu., 2/11/2010, 9:00 AM to 4:00 PM
Microsoft Excel: Functions New
course #10Wi674 fee: $79* Microsoft Access: Intermediate course #10Wi667 fee: $179*
course #10Wi650 fee: $139* Thu., 2/25/2010, 9:00 AM to 4:00 PM
Wed., 3/17/2009, 9:00 AM to Noon
Tue., 2/23/2010, 9:00 AM to 4:00 PM
OuickBooks: Payroll New QuickBooks: Level II
Prerequisite: Quickbooks: level i Microsoft Access: III course #10Wi662 fee: $179*
course #10Wi651 fee: $139* Thu., 3/11/2010, 9:00 AM to 4:00 PM
course #10Wi674 fee: $79*
Wed., 3/3/2009, 9:00 AM to Noon Thu., 3/18/2010, 9:00 AM to 4:00 PM
Microsoft Word Transitions
Microsoft Project: Level I Microsoft Powerpoint: Basics course #10Wi675 fee: $79*
course #10Wi657 fee: $139* Thu., 3/4/2010, 9:00 AM to Noon
course #10sp642 fee: $179*
Thu., 4/8/2010, 9:00 AM to 4:00 PM Thu., 3/18/2010, 9:00 AM to 4:00 PM
Microsoft Excel Transitions
Microsoft Project: Level II Microsoft 2007 Version: course #10Wi673 fee: $79*
Thu., 3/4/2010, 1:00 PM to 4:00 PM
Prerequisite: level i.
course #10sp645 fee: $179* Microsoft Word: Basics New
Thu., 4/15/2010, 9:00 AM to 4:00 PM course #10Wi676 fee: $139* Outlook 2007 Level I
Tue., 2/2/2010, 9:00 AM to 4:00 PM utK2247 fee: $159
9/1/2009 - 12/31/2009
One-Day HTML Clinic New
course #10Wi649 fee: $139* Microsoft Excel: Basics register at www.coursecatalog.com/utk.
Wed., 2/24/2010, 9:00 AM to 4:00 PM course #10Wi677 fee: $139*
Wed., 2/3/2010, 9:00 AM to 4:00 PM Outlook 2007 Level II
Microsoft 2003 Version: New utK2248 fee: $159
course #10Wi668 fee: $139* 9/1/2009 - 12/31/2009
Wed., 2/17/2010, 9:00 AM to 4:00 PM
Microsoft Word: Basics register at www.coursecatalog.com/utk.
course #10Wi652 fee: $139*
Tue., 2/9/2010, 9:00 AM to 4:00 PM Microsoft Excel Intermediate
course #10Wi678 fee: $139*
Wed., 3/3/2010, 9:00 AM to 4:00 PM
Microsoft Excel: Basics
course #10Wi653 fee: $139*
Tue., 2/9/2010, 9:00 AM to 4:00 PM Microsoft Access: Basics
course #10Wi648 fee: $139*
course #10Wi654 fee: $139* Thu., 2/11/2010, 9:00 AM to 4:00 PM
Thu., 2/18/2010, 9:00 AM to 4:00 PM
22 university of tennessee Winter 2010 non-credit courses
UT Online Courses
Medical Secretary Certificate Starting and Growing a Business Intermediate Technical Writing
(Contact Hours-148) on the Internet (Contact Hours-30)
course #utK2900-a fee: $1,495 (Contact Hours-24) course #utK234 fee: $395
course #utK511 fee: $149
Medical Terminology Training Advanced Technical Writing
(Contact Hours-60) Six Sigma Green Belt Personal (Contact Hours-30)
course #utK2706 fee: $995 Training Library course #utK235 fee: $395
Expert Certificate Course in course #utK6402 fee: $395 Punctuation Brush-up
Medical Transcription with (Contact Hours-08)
Technical Writing Certificate course #utK1326 fee: $89
Work Placement Program
(Contact Hours-180) (Contact Hours-90)
course #utK2815 fee: $2,295 course #utK900 fee: $1,195 Writers at Work Certificate
Comprehensive Online Technical Communication (Contact Hours-64)
Industry Certificate-Mastery course #utK254-e fee: $695
(Contact Hours-160) Level
course #utK4027 fee: $1,595 (Contact Hours-160) Business Writing Basics
course #utK902 fee: $2,195 (Contact Hours-24)
course #utK3411 fee: $99
Learn How to Repair
Computers: Get Certified Personalized Certificate
in Technical Writing Brilliant Business Writing
in 7 Weeks and Communication
(Contact Hours-24) (Contact Hours-150)
course #utK905 fee: $1,595 (Contact Hours-24)
course #utK-1 fee: $149
course #utK516-c fee: $149
Certificate in Web Content Introduction to Technical For a complete online course listing and
Creation (Master Classes) Writing for Industry description, please visit our Web site at
(Contact Hours-90) (Contact Hours-30) www.coursecatalog.com/utk.
course #utK232-B fee: $1,695 course #utK233 fee: $395
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 23
UT Online Courses
Grant Writing Basics Principles of Home Inspection: HTML Lessons in Web Page
course #utK4210 fee: $99 100-hour Professional Design
Development Certificate course#utK245 fee: $499
Certified Compliance New course #utK1200 fee: $1,595
Inspector of Stormwater Adobe After Effects 5.5
(CCIS Certificate) Manufactured Housing course #utK1889 fee: $225
course #utK5501-1 fee: $595 Appraisal/Valuation
course #utK2810 fee: $199 Adobe CS3 Design: Workflow
Certified Preparer of SWPPP course #utK1839-a fee: $129
(CPSWPPP Certificate) Safety Director Program
course #utK5502-1 fee: $795 (OSHA Emphasis) Adobe CS3 Print: Workflow
course #utK2099 fee: $229 course #utK1839-B fee: $149
Business Organization and
the Law OSHA Record Keeping & Oracle 10g OCA
course #utK562 fee: $799
course #utK2802-c fee: $229 Documentation
course #utK1878 fee: $159
Sales Plus IC3 Training Solution Bundle
course #utK3211-J fee: $99
course #utK1014 fee: $149 OSHA Training &
Certification Program Microsoft Word XP Certification
Certified eMarketing New course #utK7406 fee: 479
course #utK2254 fee: $149
(CeMA) QPRT Suicide Risk Assessment CompTIA Security +
course #utK278-B fee: $229 and Training course #utK3489 fee: $425
course #utK1539 fee: $199
Intro. to Controlling Costs to
Make Your Restaurant Profitable CSS
Microsoft Certified Application course #utK282 fee: $599
course #utK301-B-1 fee: $299 Specialist Office 2007
course #utK3400 fee: $599
Object-Oriented Analysis &
Beginning Web Mastering
Design Using UML
Techiques Microsoft Excel for Purchasing course #utK243 fee: $425
(with site design/management focus) Professionals
course #utK232-a fee: $595 course #utK3971 fee: $269
Linux Complete Set
course #utK606 fee: $999
Creating Popular Web Content Microsoft Project for Purchasing
(Master Class) Professionals Stack Sampling Methods 1-5
course #utK232-e fee: $295 course #utK3973 fee: $269 course #utK2120 fee: $395
Let UT Professional & Personal Development create a customized online training program for your
company. Save time and money while meeting the training needs of your employees.
Contact Carla Arbogast at (865) 974-0150 for details.
24 university of tennessee Winter 2010 non-credit courses
In Their Own words:
Faye Hacker & Tony DeDominick
Faye Hacker Tony DeDominick
my earliest memories of dancing are when a long time ago in a university not far away,
i was 2 years old and walked on my toes....it “Aside from the exercise, i was studying mathematics with a minor
felt like dancing! the best part of this in physical education with aspirations of
i began my formal training when i became business is all of the teaching high school math and possibly
a student at ut Knoxville and took all the great people I get to coaching football or track as an assistant.
dance classes i could—ballet, tap, modern, While taking an obligatory dance class, my
meet in a fun setting.”
jazz, and social—for electives while earning graduate student instructor, debbie ashton,
my bachelor’s degree in sociology.
—Tony DeDominick took note of my potential and asked me if
after graduation i continued taking dance i wanted to help her teach a social dance
classes as a hobby and joined the Knoxville class for the continuing education program.
dance theater. i decided i loved dance so i agreed, and as they say, the rest is history.
much i wanted to make it my career, so i taught with debbie for many years, and
i took a training class at fred astaire later cindy hughett, and now faye hacker.
dance studio and became a full-time not only is faye a knowledgeable and
instructor and have been teaching talented dancer and instructor, but she also
ever since. happens to be one of the nicest people
i have competed in ballroom, latin, i’ve ever met. it’s a joy to work with
and country and western dance her, and i think students agree
styles and have danced in many that we have good chemistry to-
showcases and choreographed gether. i’ve learned a lot teaching
and trained students for compe- with her.
titions and showcases. i cur- aside from the exercise, the best
rently still teach private part of this business is all of the
lessons as well as groups. great people i get to meet in a fun
i’ve also performed with the setting. some of my best friends
salsa loco rueda group and today are folks i met in class in past
continue to teach all types of years, and i meet more every term. it’s
couples dancing and line dance. very gratifying to run in to a former student
i began teaching non-credit and have them tell me how they remember
dance courses at ut with tony what a good time they had in class.
dedominick in the winter of having done this for more than 20 years
2000. he is an excellent dancer now, i’ve met a lot of people, including
and teacher. We meet so many mayors, superintendents, ceos, and a host
wonderful people who take our of local celebrities.
ut courses and they are always i never did get to coach, but i still teach
so much fun!! Tony DeDominick and Faye Hacker have mathematics at two local community
more than 25 years of combined experience
colleges. happily, i got to marry my favorite
as dance instructors. Their non-credit courses
student, my wife Joan.
are among our most popular.
See page 35 for details.
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 25
Art, Music & Culture
Painting with Color
color is absolutely essential in painting! from the fundamentals of
color mixing to the more in-depth study of color theory, this course
will provide you with the proven techniques that will enhance your tennessee and a B.f.a from valdosta state university.
artistic abilities. Work on a different topic for using color for each course #10Wi196 fee: $119
class, from working on a painting entirely using black and white, Tue., 1/26/2010-3/2/2010, 6:30 PM to 8:30 PM, 6 classes
to a painting entirely of compliments. each class is designed with ut art & architecture Bldg., room 327
certain concepts of color for applying them to painting. Whatever
your painting medium, this course will improve the use of color in Beginning Drawing
your painting. check our Web site for a materials list (approximate- if you don’t think you can draw, but always wanted to, this course is
ly $75). Bring your materials and a pad of paper to the first class for you. We’ll work on training your eye, mind, hand, and imagina-
session for taking notes. instructor: Jennifer Brickey, B.f.a., m.f.a., tion to work as a unit. Working in pencil, charcoal, conté crayon,
painting. or pastels, you’ll learn the basics of drawing. sessions will focus on
course #10Wi220 fee: $99 line, structure, gesture, form, light and dark, and composition, in-
Mon., 1/25/2010-2/15/2010, 7:00 PM to 9:00 PM, 4 classes cluding sessions with a model for drawing portraits. check our Web
ut art & architecture Bldg., room 441 site for a materials list. instructor: marty Kormorny, a studio artist
and art instructor, has taught drawing and watercolor for 15 years.
Contemporary Art Photography she often sketches outdoors as preparation for painting.
Students say: “This is a great class that takes you on a journey through course #10Wi193 fee: $119
many different aspects of photography. You get to know the photographers Thu., 1/28/2010-3/4/2010, 7:00 PM to 9:00 PM, 6 classes
and understand why they do what they do.” ut art & architecture Bldg., room 443
– Gretta Burnette, Knoxville
in the past 30 years photography has become the medium of choice Beginning Stained Glass for the Hobbyist
for many artists. contemporary art photography is an overview of Students say: “Mr. Gibson has a great personality, (and he) helped and
the broad spectrum of expression among current art photographers. encouraged everyone in the class. (He) was always accessible.”
the emphasis of this course is recognizing themes, directions, and only copper foil technique will be included in this course. in four
making connections among different artists. some of these artists weeks we’ll cover all of the skills necessary to design and make
such as ansel adams and lewis Baltz from the 20th century made small stained glass projects like sun catchers, cabinet door inserts,
contributions that are still felt. artists in the 21st century such as night light diffusers, etc. skills will include the aspects of design,
Jeff Wall and tracey moffatt are shaping the art world now. you’ll transferring design elements to glass, cutting and grinding glass, ap-
experiment with some of the themes and share their work in class. plication of copper foil to the glass, assembling the project, and sol-
While photographers should expect to be inspired by much of the dering the project. upon completion, you should have a completed
thought provoking work, the course is open to anyone with an inter- stained glass project and acquired the skills necessary to design and
est in photography. optional text: The Photograph as Contemporary Art. complete your own stained glass creations. check our Web site for
instructor: paula campbell, m.f.a., studio art; B.f.a., painting/draw- a required materials list (approximately $85) that includes the glass
ing; minor in art history. required for the class project. materials may be purchased from
course #10Wi228 fee: $199 www.glasscrafters.biz and should be brought to the first class ses-
Tue., 1/26/2010-3/23/2010, 6:30 PM to 8:30 PM, 9 classes sion. instructor: harold gibson, a trained stained glass artisan and
& 1 field trip designer for five years, has designed and sold commissioned custom
ut morgan hall, room 212a works as well as numerous sun-catcher pieces in bulk at craft fairs.
course #10Wi197 fee: $119
Intermediate Watercolor Tue., 1/26/2010-2/16/2010, 7:00 PM to 9:00 PM, 4 classes
Want to learn more about watercolor? take a deeper look into ut art & architecture Bldg., room 127
the use of watercolor, experimenting with different uses of tex-
ture, technique, and composition. We’re going to explore past and Intermediate Acrylic Painting
present works, which act as a source of inspiration for your own you’ll learn to advance your skills with the medium of acrylics. the
creations. using this as an expressive paint medium, the problems purpose of this course is to introduce you to fundamental building
revolve around the experimentation of materials as well as to skills through the process of image making. you’ll study many dif-
challenge conceptual building skills. Become more confident as we ferent historic and contemporary uses of this medium, while getting
study the elements of painting through new uses of the medium. encouragement to express your creative side. explore the aspect of
this course is more advanced than beginners. check our Web site painting through shape, movement, composition, technique, color,
for a materials list (approximately $75). instructor: stacey (fletcher) and much more. this course introduces new painting ideas, ranging
reynolds has a m.f.a in painting and drawing from the university of from experimenting with different brushes and learning how to mix
26 university of tennessee Winter 2010 non-credit courses
Art, Music & Culture
colors to creating patterns and textures. this course is a step more breathing, and posture. no previous musical experience is neces-
advanced than beginners. check our Web site for a materials list sary! after you register, the instructor will contact you to set up
(approximately $50-75). instructor: stacey (fletcher) reynolds has a individual lessons. the course fee covers 10 private, 30-minute les-
m.f.a in painting and drawing from the university of tennessee and sons. instructor: teresa mcclellan, m.m. in voice.
a B.f.a from valdosta state university. course #10Wi117 fee: $199
course #10Wi207 fee: $119 Mon., 1/11/2010-3/15/2010, 10 classes (by appointment only)
Thu., 1/28/2010-3/4/2010, 6:30 PM to 8:30 PM, 6 classes first presbyterian church, 620 state st.
ut art & architecture Bldg., room 441
Piano for Adult Beginners
Introduction to Woodcarving students must be 16 years old to register. this beginning piano
Students say: “This is an excellent and necessary course to start woodcarving.” course introduces note-reading, keyboard skills, rhythm, and har-
– Patrick Hogan, Morristown, Tenn. monizing melodies with chords. you’ll learn to play in a variety of
in this beginning course for new and beginning carvers, you’ll be musical styles in a friendly, non-stressful environment. no previ-
introduced to several types of woodcarving such as relief, bust, flat ous musical experience is necessary. class sessions are taught in a
plan, caricature, and chip carving. class sessions consist of a series class piano studio equipped with pianos and headphones for each
of lectures and demonstrations as well as hands-on opportunities. student. access to a piano or keyboard at home will be helpful for
three projects are planned using the instructor’s tools, wood, and practicing between classes. instructors: carol rist, m.m., and mela-
equipment. class limit: 12 students. instructor: larry nowell, B.B.a., nie rist, m.m.
m.s., is a member of the national Woodcarvers association, smoky course #10Wi123 fee: $309 (includes all materials)
mountain Woodcarvers, the foothills craft guild, and the southern Tue., 1/26/2010-2/16/2010, 7:00 PM to 9:00 PM, 4 classes
highlands craft guild. academy of musical arts, West Knoxville
course #10Wi242 fee: $139
Thu., 1/28/2010-3/4/2010, 6:30 PM to 8:30 PM, 6 classes Harmonica 101
ut ellington plant sciences Bldg., room 124 have fun learning how to play the harmonica-one of america’s fa-
vorite instruments! learn the history and listen to recordings of pro-
Canvas Stretching Workshop fessional players with a variety of styles. a harmonica is required;
learn to create a durable painting surface for any painting medium. you may purchase one from pick & grin music store, or bring your
a workshop for any level painter, you’ll learn step by step how to own. harmonicas should be in the key of c. suggested hohner
build, stretch, and prime your own canvas. using this “hands on” harmonica. no previous musical experience is required; just come
method you’ll create something not only more cost efficient but prepared to have a great time! instructor: michael crawley has been
also something concrete and long lasting. check our Web site for a a harmonica player and singer for 30 years.
materials list (approximately $40). instructor: Jennifer Brickey, B.f.a., course #10Wi121 fee: $79
m.f.a., in painting. Thu., 2/4/2010-2/25/2010, 6:30 PM to 8:00 PM, 4 classes
course #10Wi212 fee: $49 ut conference center, downtown Knoxville
Sat., 1/30/2010, 9:00 AM to Noon
ut art & architecture Bldg., room 443 Explore the Night Sky
come and “explore the night sky” and discover some of the won-
Introduction to Abstract Painting ders of our universe. learn to navigate the heavens with binoculars
you’ll complete four paintings during this course. these four paint- and telescopes. We’ll observe galaxies, globular and open clusters,
ings begin from abstracting of reality, to painting from an abstract star-forming regions, planets, and earth’s moon. We’ll glimpse into
movement, to a formal grid, to a painting entirely of your choice. the future of our manned space program as well as unmanned ro-
this course opens your eyes to new ways of seeing and making art botic exploration of our solar system. from the new moon initiative
in the contemporary art world. check our Web site for a materials to the farthest reaches of the universe through the powerful eyes
list (approximately $75). materials are not required until the second of the hubble space telescope, we’ll take an exciting journey of dis-
class session. instructor: Jennifer Brickey, B.f.a., m.f.a., painting. covery. find tips on buying telescopes, binoculars, and cameras for
course #10Wi189 fee: $119 astrophotography. plus, learn about the latest research expeditions
Tue., 2/23/2010-3/30/2010, 7:00 PM to 9:00 PM, 6 classes and have a special session with telescopes so you can peer deep
ut art & architecture Bldg., room 443 into the heavens. instructor: paul lewis, astronomer extraordinaire,
ut department of physics.
Private Voice Lessons course #10Wi685 fee: $79
private voice lessons are offered for beginning and advanced stu- Mon., 3/1/2010-3/22/2010, 8:00 PM to 9:30 PM, 4 classes
dents age 14 or older. you’ll explore the range, agility, and timbre ut physics Bldg., room 507
of your voice and learn vocal exercises for proper tone production,
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 27
Creative Writing – Get Inspired
Tom Bird’s Writing Success Series
tom Bird has authored 18 books, hundreds of articles, and delivered more than 3,000 lectures at more than 100 different colleges and uni-
versities, before some 50,000 aspiring writers over the last 25 years. register early—tom’s courses fill up quickly! *Register for both of Tom
Bird’s courses and receive a $25 discount. To receive the discount for taking both courses, you must call our office at (865) 974-0150.
Special Note to Professors and Teachers from Tom Bird: “if you are looking to publish in any genre or arena, including academic, every-
thing you need to know is covered; the results are immediate and i share, in great depth, a method that breaks down the walls of writer’s
block, gets you writing, and then keeps you writing. the method i teach can also be shared with your students, since it is effective with all
persons, regardless of age or educational level.”
Everything You Need to Know to Get Your Book Everything You Need to Know to Get Your Book
Published by Summer Written by Summer
Students say: “This is the stuff you really need to know but can’t find in any Students say: “This course has been a mountain-top experience for me as
books. Tom’s expertise takes away the fuzziness.” a writer. It’s helped me to envision and materialize the heights I hope to
– Susan Cadogan, Knoxville achieve professionally.” — Renata Waldrop, Knoxville
“While wading through waters of inexperience, every writer needs this life complete that long-awaited release of your book or screenplay in 45
vest course before diving into the deeper waters of publication.” days or less in your spare time. topics to be covered include: releas-
– Bob White, Knoxville ing the book that already is within you; writing better and faster,
Based on an innovative step-by-step system designed by best-selling right now, than you could ever imagine; cutting out 98 percent of
author tom Bird, this course covers everything you need to know to the time you would spend researching; becoming the author you
get your work into print, including the secrets of publication that were born to be; finding the discipline, commitment, and courage
other authors don’t want you to know; receiving the acceptances you need to pursue a literary career. it doesn’t take nearly as much
you deserve in as little as six hours; getting paid before your book time and energy as you think.
is even published; how to protect your work from being stolen; and course #10sp301 fee: $129
much, much more! Sat., 4/24/2010, 8:30 AM to 1:30 PM
course #10sp269 fee: $65 ut college of nursing Bldg., room 107
Fri., 4/23/2010, 6:00 PM to 9:00 PM
ut college of nursing Bldg., room 107
Introduction to Screenwriting Basics New Intensive Writing Fiction Workshop
Note: This course is for students ages 16 and older. Students say: “Loved it! I would recommend the Intensive Writing
this exploration of the craft of screenwriting is for anyone who has Workshop to all writers!”
an idea they think would make a great film. We’ll dissect some fab- – Dianne Stewart, Knoxville
ulous films to learn the elements of visual storytelling and try our students who have previously taken this course are welcome to
hands at plotting and writing our own short films in a fun, support- take it again. do you have a short story or novel manuscript that
ive atmosphere. this course teaches the elements of visual story- doesn’t feel “finished?” Would you like to get feedback on your work
telling through plot, scenes, and transitions; how to format a script; from a supportive group led by a published, award-winning author?
and the keys to creating believable characters and dialogue. it’s this workshop allows you to improve your current fiction project
designed for beginning screenwriters and for movie buffs who want and helps you learn more about writing by reading the works of
a better understanding of how films go from concept to screen. others. on assigned days, you’ll distribute copies of 20 pages (or less)
you’ll learn to write a scene (the basic element of a screenplay) in of a story or novel, which will be discussed in depth by the group
industry-standard format. you’ll have the opportunity to have your during the following class session. instructor: Julia Watts is author
writing read and critiqued by the instructor and classmates. you’ll of nine novels, including the lambda literary award-winning Find-
develop a strong understanding of the importance of story, conflict, ing H.F.
and character and be able to demonstrate this knowledge in your course #10Wi291 fee: $99
writing. recommended text: The Screenwriter’s Bible by david trotter, Tue., 2/2/2010-3/2/2010, 6:30 PM to 8:30 PM, 5 classes
3rd edition, isBn: 1-879505-44-4. instructor: Jayne morgan earned a ut conference center, downtown Knoxville
B.a. in speech and theatre at the university of tennessee. she has
more than 25 years of experience as a professional actress, writer,
director, and casting director.
course #10Wi363 fee: $139
Thu., 2/4/2010-3/11/2010, 6:30 PM to 8:30 PM, 6 classes
ut conference center, downtown Knoxville
28 university of tennessee Winter 2010 non-credit courses
Food & Wine
Learning to Be a Chef: A Cooking Class
Series Taught by Chef Mark McKinney
Work in a state-of-the-art instructional kitchen under the
instruction of mark mcKinney, a professionally trained
executive chef. mcKinney is a graduate of Johnson and
Wales university and has worked at Blackberry farm,
the orangery, magnolia’s, and the Woodlands in south
carolina, among other prestigious restaurants in the
southeast. this learning opportunity allows you to have
a hands-on professional cooking experience in an open
and inviting forum. no skills are required. you must wear
close-toed shoes and long pants and bring an apron to
each class session. you’ll prepare all or portions of the food and will be able to taste what is
cooked during the classes. recipes will be provided by the instructor. all registrations must be
made one week prior to the start of class. if for any reason you can’t attend class, please send
someone in your place. no refunds or transfers will be given. the instructor will purchase
food for each student before class. all classes will be held at ut Jessie harris Bldg., instruc-
tional Kitchen (room 18). Mark McKinney, Sr. Executive Chef
Note: The course fee includes all food and materials. University of Tennessee Medical Center
Knife Skills Low Carb Gourmet New Contemporary Louisiana New
learn the proper way to cut vegetables and food can taste great and be low in carbs Cuisine
herbs. you’ll improve your dishes through at the same time. On the menu: hot pepper try new twists on the bold flavors of cajun
even cooking of vegetables along with a shrimp with endive salad, pork scaloppini and creole cuisine. On the menu: pan fried
more professional-looking finished prod- with spinach and mushrooms, and straw- eggplant with crab meat and Basil hol-
uct. instruction includes peeling, chopping, berries with almond sauce. landaise, roasted chicken stuffed with
mincing, and other standard vegetable cuts course #10Wi1021 fee: $65 crawfish country rice and pan gravy, and
guaranteed to make you more efficient and Mon., 2/22/2010, 6:30 PM to 8:30 PM rosemary scones with fresh Berries and
confident in the kitchen. you’ll need to bring orange cream.
a chef’s knife and paring knife to class. Sauces New course #10Wi1023 fee: $65
course #10Wi571 fee: $65 a great sauce is the base for any successful Mon., 3/22/2010, 6:30 PM to 8:30 PM
Mon., 1/25/2010, 6:30 PM to 8:30 PM dish. learn how to make Béchamel, tomato,
veloute, and hollandaise sauces. all are Healthy Gourmet New
Hors D’oeuvres at Home New mother sauces and considered fundamen- great food with a focus on health. What
learn three easy, yet beautiful appetizers tals for any chef. else needs to be said? On the menu: curried
to impress at any gathering. On the menu: course #10Wi1022 fee: $65 Winter squash soup, Baked tilapia with
sun dried tomato and goat’s milk tartlet, Mon., 3/1/2010, 6:30 PM to 8:30 PM roasted garlic and sun dried tomatoes,
eggplant caponata on garlic crostini, and and root vegetable gratin.
seared shrimp and vegetable Quesadillas. Grilling course #10Wi1024 fee: $65
course #10Wi1020 fee: $65 proper grilling makes you a hero at home! Mon., 3/29/2010, 6:30 PM to 8:30 PM
Mon., 2/1/2010, 6:30 PM to 8:30 PM learn some new twists on the good old back
porch buddy. We’ll discuss different tech-
Sautéing niques to grilling basics to round out your
sautéing cooks food rapidly in a little fat learning experience. On the menu: grilled
over high heat. the term comes from the romaine and halloumi cheese with mint
french verb sauter, or “to jump,” and refers vinaigrette, grilled new york strip with But-
to the way food sizzles and jumps in a hot ter poached shrimp, and grilled apples with
pan. learn the best cuts to apply to this cinnamon Basil frozen custard.
technique, and how to make quick pan course: #10Wi1001 fee: $65
sauces. On the menu: (linguini side for all), Mon., 3/8/2010, 6:30 PM to 8:30 PM
chicken picatta with lemon caper sauce,
veal cutlets with a proscuitto marsala pan
sauce, and shrimp diavolo.
course #10Wi1003 fee: $65
Mon., 2/8/2010, 6:30 PM to 8:30 PM
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 29
Food & Wine
About the Instructor: A New Twist on an Old Favorite: Pizza New
ashley sprinkle-tappan is a self-taught cook who simply enjoys We’ll warm up our pizzas to make them perfect for a dinner in!
feeding people. she hosts community dinners and sells gourmet learn to make three kinds of crusts and four-topping combina-
sandwiches at the market square farmers market in downtown tions: thin-sliced potato with onion, manchego, and rosemary;
Knoxville. if for any reason you can’t attend class, please send sautéed winter greens with roasted garlic, smoked mozzarella,
someone in your place. no refunds or transfers will be given. the and hazelnuts; and roasted tomato sauce with pesto and moz-
instructor will purchase food for each student before each class, zarella that we’ll make in class! We’ll end with a sweet pizza
and all materials are now included in the course fee for your con- of a brown sugar crust with caramelized apples, ginger, and
venience. We’ll cook and share dinner together, so bring an apron. pecans.
Class sessions will be held at the Church of the Ascension, 800 course #10Wi536 fee: $65 (includes all materials)
Northshore Dr. Mon., 3/1/2010, 6:00 PM to 8:00 PM
New Veggie Cooking Class New
Valentine Dessert Kaffeehaus
there’s nothing that says magical, dark, romantic, and ghostly all vegetarian? interested in trying it or have family that you need
at the same time like winter in prague! learn how to make four to cook for and don’t know how? We’ll learn several techniques
amazing desserts perfect for this time of the year, though with that you can use even if you’re not a vegetarian! We’ll try our
some twists. We’ll make a dobra torte with a hazelnut praline hand at four dishes: black beans and couscous with sweet pota-
milk chocolate ganache filling—nutella has nothing on this! We’ll toes, goat cheese, and pepitos; ricotta gnocchi with sage, butter-
try our hand at a poppy seed filled pastry, as well as some lovely nut squash, and brown butter; hand pies with brie, asparagus,
macaroons. top it off with a raspberry sacher torte, and we’ll toast potatoes, caramelized onions, and a chipotle-honey sauce; and
with some delicious, locally roasted coffee. roasted green bean and potato salad with hazelnut pesto dress-
course #10Wi535 fee: $65 (includes all materials) ing. We’ll also make a chocolate lava cake dessert, because we
Mon., 1/25/2010, 6:00 PM to 8:00 PM all need a little chocolate at the end!
course #10Wi591 fee: $65 (includes all materials)
Mon., 3/8/2010, 6:00 PM to 8:00 PM
instructor: marwan Bader, a wine educator and judge, is active in local and national wine societies. our winter wine
courses will be held at ut oak ridge center, 1201 oak ridge turnpike, in oak ridge, tenn.
“Although I have always enjoyed wine, I really began my education in wine when I was stationed in Alaska in the late 1980s. I
joined two wine societies, and attended regular tastings of extraordinary wines. I furthered my education with reading materials,
trips to California and France, and memberships in local wine organizations. For many years, I have hosted private wine tastings,
taught classes in wine basics and judged wine competitions. I received my first and second level Sommelier certification. I enjoy
sharing my love of wine.”
—marwan Bader, m.d., cih, oak ridge national laboratory.
Pairing Wine and Cheese Wine Basics: A Practical Approach
Students say: “Marwan Bader stimulates a desire to explore further the to Wine Appreciation
information presented in the course.” — Linda Alperin, Knoxville Students say: “Mr. Bader’s classes are interesting, informative, and humor-
“Marwan’s knowledge of wines and wine making adds to the value and ous. I have thoroughly enjoyed them and look forward to attending more.”
enjoyment of these classes. We keep coming back.” — Denise Keirstead, Oak Ridge, Tenn.
Wine and cheese have always been paired together and are said to “Extraordinary class! Superbly presented. A joy to attend! Bravo!”
enhance the flavors of each. Join this course and try many gourmet “Marwan has a pleasant personality and a wealth of knowledge about wine
cheeses and learn what wines go with them. Bring two wine glasses that keeps those who may already have background as well as novice wine
and one champagne flute to each class session. drinkers, thoroughly entertained and well-informed.”
course #10Wi531 fee: $119 (includes all materials) learn through tastings and lectures how and why wines can be
Mon., 1/25/2010-2/8/2010, 7:00 PM to 9:00 PM, 3 classes so distinct from one another, and how to select and enjoy them.
discover affordable wines, master the essentials of wine service,
and learn guidelines for matching wine with food. Bring two wine
glasses and one champagne flute to each class session.
course #10Wi526 fee: $159 (includes all materials)
Tue., 1/26/2010-3/2/2010, 7:00 PM to 9:00 PM, 6 classes
30 university of tennessee Winter 2010 non-credit courses
Home & Finance
the following courses are taught by
mary pankiewicz, certified professional
organizer, member of the national
speakers association, and frequent
guest on WBir-tv (channel 10) in
Knoxville. all courses are held at the
ut conference center, downtown
Understanding Chronic Disorganization
do you have a life-long pattern of struggling with organization?
does your disorganization affect the quality of your life? in this
course, you’ll learn why traditional organizing methods don’t
work for you. you’ll learn new organizing methods—different
ways to view your possessions to make it easier to lessen the
quantity. this course gets you on the road to organization.
course #10Wi179 fee: $39
Wed., 1/27/2010, 6:00 PM to 8:00 PM Introduction to Interior Design
Students say: “Enjoyed the personal approach of the instructor…helping us
Conquer Home Paper Piles to discover our own style. Learn how to ‘do-it-yourself.’”
Students say: “I learn a little more information with each course I take Become familiar with aesthetics (room size, furniture styles, color,
in this series, and look forward to each class to come.” pattern, texture, etc.), your functional considerations (traffic pat-
— Dianna Barton, Knoxville terns, heights, widths, durability, etc.), and psychological aspects
this is a very helpful course for anyone with paper piles. are (color, lighting, style, etc.) of interior design. learn how to draw
you suffering from stacks of paper, magazines, and catalogs? spaces, arrange furniture, and create a mood or style that fits your
learn how to make stacks disappear into organized material individual personality. Work with combining textures, patterns, and
that you can retrieve when needed. learn systems to keep your colors, as well as visit local sources one week for plenty of creative
mail from piling up. it can be done! ideas. there will be four field trips you will attend in addition to the
course #10Wi174 fee: $39 class lectures during the second or third week. instructor: nancy
Wed., 2/24/2010, 6:00 PM to 8:00 PM canestaro, doctorate of architecture.
course #10Wi163 fee: $129 (includes course manual)
Thu., 1/28/2010-2/18/2010, 6:00 PM to 9:00 PM, 4 classes
Conquer Clutter ut conference center, downtown Knoxville
Students say: “Very informative in teaching how to begin organization
and how to use time management and work from the corner out.”
— Kathie Roberts, Knoxville All About Birdhouses New
“Loved class. It will help me both at work and at home.” unfortunately, the scarcity of natural tree cavities prevents many
get control of your clutter! Join us for a quick and painless birds from nesting. if properly constructed and installed, man-
seminar on uncluttering your home. organizing principles for made nest boxes (good substitutes for tree cavities!) along with
every area of your life will be discussed as well as how to tackle other man-made nest structures can increase the populations of
your closets, kitchen, and garage. learn why we procrastinate more than 25 east tennessee bird species. topics include birds you
and much more. can expect to attract, habitat requirements, nest box specifications
course #10Wi173 fee: $39 for each species, features of a well-designed nest box, where to
Wed., 3/24/2010, 6:00 PM to 8:00 PM place nest boxes, maintenance, monitoring, and predator protec-
tion. instructor: marcia davis, who has an m.s. in biology, is author
of the “Birdlife” column in the Knoxville News Sentinel.
course #10Wi609 fee: $39
non-credit courses are excellent for learning new skills or hob- Sat., 2/27/2010, 9:00 AM to Noon
bies for personal and professional improvement. although the ut ellington plant sciences Bldg., room 124
courses are not usable toward a degree, the benefits of taking
courses can show up both in your personal life and/or work
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 31
Home & Finance
Attention Rental Investors, Landlords,
& Property Owners!
Energy Efficient Real Estate New
learn to save money utilizing energy methods, practices, and
products. this course is designed to enlighten you on how
to adopt energy efficiency as a standard which in turn saves
money due to rising energy costs. this course is a compre-
hensive analysis of heating & air conditioning systems, water
heaters, lighting, appliances, doors, and windows. the physical
structure such as floors, walls, roofs, and insulation will also
be addressed. instructor: larry Wright is a licensed general
contractor, trained and certified through the tva-sponsored
tennessee Weatherization assistance program.
course #10Wi501 fee: $49
Tue., 2/9/2010, 6:30 PM to 8:30 PM
ut morgan hall, room 212B
Financial Survival for Retirement
Students say: “Fantastic course! Instructor was great! Gave a very balanced
view on all material. Would highly recommend to anyone!”
“Terrific way to be more informed and prepared for retirement.”
—Elizabeth Kelly, Knoxville
if you are either retired or getting close to retiring, this course
teaches you fundamental principles to ensure your money lasts.
learn how to better manage and control your investments, basic
tax reduction strategies, and how to plan for the threat of health-
care catastrophe. learn how to develop an income plan that can
provide income security for life, how to protect your life’s savings
from investment mistakes, and how to reduce taxes on ira/401k
distributions. instructor: Jim Brogan, m.B.a., Board certified in es-
tate planning, is a certified retirement financial advisor and reg-
istered investment advisor. Brogan is a member of ed slott’s elite
ira advisor group, and he has trained hundreds of advisors across
the country regarding the complex rules on ira/401K distributions.
he is the host of “Well preserved with Jim Brogan” on newstalk 100
WnoX in Knoxville.
course #10Wi515 fee: $59
Tue., 2/16/2010-2/23/2010, 6:30 PM to 8:30 PM, 2 classes
ut humanities and social sciences Bldg., room 71
Refund Policy for UT Non-Credit Courses
if you cancel your registration(s) at least 5 business days prior to the first class session, you will receive a refund of course fee(s) mi-
nus a $15 or 3% processing fee, whichever is greater, for each registration canceled. no refunds are given for registrations canceled
the day before, the day of, or after the first class. * smoky mountain field school cancellations must be made 10 business days prior
to the start of class, except where noted, in order to meet the requirements for a refund. if we cancel a course for any reason, you
will receive a full refund. ut professional & personal development reserves the right to cancel, postpone, or combine courses and
substitute qualified instructors when necessary.
32 university of tennessee Winter 2010 non-credit courses
Health, Fitness & Recreation
Finding Your Life’s Purpose
Students say: “Whether you’re clueless or well on your way to living out your
life’s purpose, this course will help you hone your thoughts and ideas into a
concrete plan of action toward achieving your life’s purpose.”
Register early! This course fills up fast!
do you feel that you are destined for something, but aren’t sure
what? do you wonder if you are living the life you were intended to
live? Would you like to better understand your life’s purpose and
how it can guide your life? in this course you’ll utilize your own
value system to develop a life mission statement. the outcome will
be the beginning of a plan for living your life in accordance with
your life’s purpose. instructor: linda pucci is a psychologist and life
coach at inner resource center, llc in maryville, tenn.
course #10Wi786 fee: $49
Sat., 3/20/2010, 9:00 AM to Noon
ut morgan hall, room 226
Introduction to Pilates New
discover a refreshing, stress-reducing mind/body workout. pilates
allows you to get in tune with your body while strengthening and
toning your core. By emphasizing proper breathing, correct spinal
and pelvic alignment, and complete concentration on the fluidity
of each movement, you’ll become more aware of how your body
moves and feels. all fitness levels are welcome. those new to
pilates and seasoned pilates students alike will all get a great work-
out. learn how to retrain your body to move in safer, more efficient in order to prepare for the attunement (transfer of energy) cer-
patterns of motion—something invaluable for sports training, good emony. upon receiving this transfer, the student opens to become a
posture, flexibility and optimal health. Wear comfortable clothes facilitator for channeling reiki healing energy and initiates a 21-day
and bring a yoga or pilates mat to class. instructor: laura holt, cer- cleansing cycle of their seven major chakras (energy centers). a va-
tified aaai/isma and power pilates instructor; certified beginning riety of hand positions, principles, and aura techniques are taught
and intermediate mat programs instructor. as well as an introduction to the chakra system. plenty of practice
course #10Wi367 fee: $89 time is included as we discuss reiki’s many applications in daily
Wed., 1/27/2010-3/17/2010, 6:30 PM to 7:30 PM, 8 classes life. instructor: Jill volpe, certified energy psychology practitioner,
yoga haven, 12 forest court reiki master teacher.
course #10Wi795 fee: $149
Yoga Mon. & Wed., 2/1/2010-2/10/2010, 7:00 PM to 9:00 PM, 4 classes
Join us and discover how this ancient form of exercise can make a ut conference center, downtown Knoxville
difference in your life! Both beginners and those with some experi-
ence are welcome. please wear non-restrictive clothing and bring Chakra Balancing
a blanket and a towel to the class sessions. instructor: andrea do you feel tired all the time, sluggish, and can’t seem to get it
cartwright, m.s., m.a.; certified hatha yoga instructor. together? does your life, or certain aspects of it, seem to be at a
course #10Wi368 fee: $99 standstill? then chances are your chakras (energy centers) are not
Mon., 1/25/2010-3/8/2010, 6:15 PM to 7:30 PM, 7 classes functioning optimally. in this workshop, you’ll learn how to clear
ut conference center, downtown Knoxville toxic energies, restore your vitality, and spark your creativity. this
workshop teaches a combination of techniques and includes guided
Reiki I meditations. suggested reading material: Chakra Clearing by doreen
Students say: “Opened my eyes to Reiki and understanding aura and virtue. please bring a mat or blanket to the first class session.
energy.” instructor: Jill volpe, certified energy psychology practitioner, reiki
reiki is a hands-on method of natural healing that utilizes “uni- master teacher.
versal life energy” and has been proven to relax and relieve stress, course #10Wi794 fee: $59
boost the immune system, accelerate healing by treating at the Tue., 3/2/2010, 6:30 PM to 9:00 PM
causal level, and is complementary to all other forms of healthcare. ut conference center, downtown Knoxville
in this course, you’ll learn the traditional usui shiki ryoho lineage
of reiki to treat yourself and others. experience simple meditations
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 33
Health, Fitness & Recreation
Scuba Diving Certification Class Improve Your Memory
come see the beauty of the least explored places on earth! in this this course offers you practical tips to improve the functioning of your
naui scuba diving course, you’ll learn the fundamentals of safe and memory. the following topics will be discussed: brain aerobics/cognitive
fun diving, underwater ecology, and the latest in diving equipment. functions, memory training flexibility, mental health, and how to improve
after successful completion of all class requirements, you’ll obtain memory as we get older. the course provides you information and activi-
your scuba diver certification through naui Worldwide (national ties that you’ll find useful, regardless of age. instructor: rajan mahadevan
association of underwater instructors, www.naui.org). the course is has been fascinated with memory from age 5. in the 1980s he was in
open to anyone age 12 and older. must be in good physical condi- the guinness Book of World records for memorizing 31,811 digits of pi.
tion and be comfortable in the water. class will be a combination of he has been a guest on “larry King live,” and has been a ut faculty
lectures on thursday evenings and pool sessions at the ut health, member since 1999.
physical education, & recreation Building on sunday afternoons. you course #10Wi180 fee: $99
must provide scuba mask, snorkel, boots and fins (to be approved Thu., 2/4/2010-3/11/2010, 6:30 PM to 8:30 PM, 6 classes
by instructors.) it is recommended that you wait until after the first ut humanities & social sciences Bldg., room 108
class session to purchase these items; in the first class session we’ll New
discuss scuba equipment in detail. instructors: david crigger and Introduction to Beginning Marathon Running
ron mcmillian have a combined 37 years of scuba instruction and one of the most popular new year’s resolutions is to run a mara-
have logged several thousand dives around the world. assistant thon. thousands of people run their first marathon each year and
instructors are an asset to this class with an additional combined you can too! this course teaches you how to get started. We’ll cover
diving experience of nearly 100 years. training, gear, and race-day strategies. instructor: susan donnelly is
course #10Wi372 fee: $189 (includes all materials except a 12-year ultramarathon veteran.
check-out fees) course #10Wi364 fee: $49
Thu., 1/14/2010-3/4/2010, 6:30 PM to 8:30 PM Sat., 1/30/2010, 9:00 AM to Noon
Sun., 2:30 PM to 4:30 PM ut conference center, downtown Knoxville
ut vet hospital, room c245 Bike Maintenance 101 New
most bicycles are a significant investment these days, and this course
A New You, Right Now New
teaches simple maintenance that will keep your machine working
start the week off in a positive way with the right mindset about properly for many years to come. you’ll cover flat tire repair, chain/gear
food and exercise. you’ll learn how to incorporate a healthy diet cleaning and lubrication, road/trail-side repairs, shifting adjustments,
and effective exercise into your busy life and discover how your brake adjustments, cleaning, and tool kits needed for home and on the
emotional ties to food can affect your weight loss success. the last road. instructor: gary chambers has been cycling regularly for 20 years
class session will include a full-body workout using minimal equip- and has been working as a bicycle mechanic for 14 years.
ment and body weight in a mini boot camp. this course shows course #10Wi990 fee: $59
you how to get effective results without special equipment, a gym Thu., 2/11/2010 & 2/18/2010, 6:30 PM to 8:30 PM, 2 classes
membership, and/or a limited amount of time. instructor: Jennifer ut plant Biotechnology Bldg., room 160
russomanno is an nfpt certified personal trainer and was the co-
coordinator of several intensive boot camps in los angeles hosted Beginning Golf
for the members of Jillianmichaels.com. We’ll cover driving, chipping, and putting, with emphasis on proper
course #10Wi430 fee: $59 grips, stance, and swings. please bring your clubs; balls are fur-
Mon., 2/1/2010-2/15/2010, 6:30 PM to 8:30 PM, 3 classes nished. instructor: scott masters has been a pga class a golf profes-
ut conference center, 600 henley street, downtown Knoxville sional since 2002.
course #10sp389 fee: $199
Mon., Wed. & Fri., 3/15/2010-3/26/2010, 5:30 PM to 7:30 PM, 6 classes
Meditation for Stress Management the Wee course at Williams creek
Students say: “Dr. Lawler has a centered thought process and can bring balance
through his teaching to anyone willing and wanting to learn and change. Very Explore the Night Sky
powerful.” –Greg Puckette, Vonore, Tenn. learn to navigate the heavens with binoculars and telescopes. We’ll
come join us to learn how meditation can reduce your stress levels observe galaxies, globular and open clusters, star-forming regions,
by allowing you to sink into silence and train your mind to release planets, and earth’s moon. We’ll glimpse into the future of our manned
the negative thoughts that rule our lives. individual feedback will be space program as well as unmanned robotic exploration of our solar
provided to ensure that you are practicing the technique correctly. system. from the new moon initiative to the farthest reaches of the
We’ll also discuss the changes that typically occur when you meditate universe through the powerful eyes of the hubble space telescope,
regularly. instructor: dr. James lawler is professor and head of the we’ll take an exciting journey of discovery. find tips on buying tele-
university of tennessee’s department of psychology. scopes, binoculars, and cameras for astrophotography. instructor: paul
course #10Wi393 fee: $99 lewis, astronomer extraordinaire, ut department of physics.
Tue., 1/26/2010-2/23/2010, 7:00 PM to 9:00 PM, 5 classes course #10Wi685 fee: $79
ut conference center, downtown Knoxville Mon., 3/1/2010-3/22/2010, 8:00 PM to 9:30 PM, 4 classes
ut physics Bldg., room 507
34 university of tennessee Winter 2010 non-credit courses
Health, Fitness & Recreation
our dance courses can teach you the cha-cha, swing, waltz, rumba, and fox trot—the same dances seen on the hit show, “dancing with the
stars.” Join us for fun and exercise. these courses require a partner, so register with your spouse, a neighbor, co-worker, or a friend. instruc-
tors tony dedominick and faye hacker have more than 25 years of combined experience in dance instruction. they get rave reviews from
students every time. (see page 25 for a feature profile about them.) these courses are held at revolution dance, 201 sherway road.
East Coast Swing Dancing Scottish Country Dancing New
learn the versatile swing that can be used to dance to most forms scottish country dancing is a form of social dancing allowing
of music, from the big bands of the 1940s to today’s hottest tunes. you to interact with all involved. it provides a low-impact aerobic
Kick up your heels and have some fun! Note: You must have a partner activity which is fun. it provides mental stimulation comparable
to register for this course. to a crossword. scottish country dancing is appropriate for any
course #10Wi316 fee: $79 age group. in scotland, country dancing is taught starting at the
Wed., 1/27/2010-3/10/2010, 7:00 PM to 8:00 PM, 7 classes primary school level and continues through adulthood. the only
requirement is that you be able to comfortably walk and stand for
Latin Dance lengthy periods of time. anyone who is seeking activity and likes to
Note: You must have a partner to register for this course. let the beat dance would enjoy the course. soft-soled shoes are recommended.
move you to the sound of latin music. this course is designed for no partner is required. optional text: Scottish Country Dancing (col-
beginners to learn latin american dances that are becoming very lins pocket reference), by peter Knight & royal scottish country
popular on the ballroom floor. learn variations of latin dances, dance society (rscds) ed. or vol. isBn: 9780004709871. instructor:
which will include salsa (fast), rumba (slow), and the tango (el- cynthia West has more than 30 years of dance experience and 10
egant). years of experience with scottish country dancing.
course #10Wi324 fee: $79 course #10Wi330 fee: $89
Wed., 1/27/2010-3/10/2010, 8:00 PM to 9:00 PM, 7 classes Wed., 1/27/2010-3/17/2010, 6:00 PM to 7:00 PM, 8 classes
the following courses are taught by lancing england, m.s. in exercise physiology, and senior instructor for the ut isshin-ryu Karate pro-
gram. they are held in ut health, phys. ed. and recreation Bldg., room 135.
learn karate as an effective street defense and a way to increase this is the study of the art of Japanese swordsmanship and the way
your self-confidence, focus, and aerobic fitness. this course focuses of the samurai. it is an advanced martial art devoted to self-devel-
on the history, philosophy, and traditions of isshin-ryu Karate. all opment, inner exploration, and goal actualization.
levels of students are welcome with instruction geared to your level. course # 10Wi378 fee: $99
minimum age: 12. Mon. & Wed., 1/11/2010-3/3/2010, 6:15 PM to 7:15 PM, 15 classes
course # 10Wi387 fee: $99 note: no class on Jan. 18.
Mon. & Wed., 1/11/2010-3/3/2010, 7:15 PM to 8:15 PM, 15 classes
note: no class on Jan. 18. Satori-Ryu-Iaido
course # 10sp378 fee: $99
Karate Mon. & Wed., 3/15/2010-5/5/2010, 6:15 PM to 7:15 PM, 16 classes
course # 10sp387 fee: $99
Mon. & Wed., 3/15/2010-5/5/2010, 7:15 PM to 8:15 PM, 16 classes Junior Samurai Sword (Ages 5-12)
class sessions emphasize traditional samurai Weapons skills in a
Karate for Kids (Ages 5-12) supervised and safe manner. the training tools used are padded for
do you want your kids to feel more confident and have more self- safety both to the user and to others.
control? isshin-ryu Karate teaches self-defense while it promotes course # 10Wi395 fee: $69
self-confidence, focus, respect, and coordination. children receive Fri., 1/15/2010-2/19/2010, 7:00 PM to 8:00 PM, 6 classes
individual attention as well as group instruction in this no-nonsense
course. Junior Samurai Sword (Ages 5-12)
course # 10Wi391 fee: $69 course # 10sp395 fee: $69
Fri., 1/15/2010-2/19/2010, 6:00 PM to 7:00 PM, 6 classes Fri., 3/19/2010-5/7/2010, 7:00 PM to 8:00 PM, 6 classes
note: no class on april 2 and april 30.
Karate for Kids (Ages 5-12)
course # 10sp391 fee: $69
Fri., 3/19/2010-5/7/2010, 6:00 PM to 7:00 PM, 6 classes
note: no class on april 2 and april 30.
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 35
Landscape & Garden Design Certificate
the ut landscape & garden design certificate program is designed for homeowners, gardeners, landscapers, and related professions;
explore your interest in gardening as a hobby, for professional growth and development, or to broaden your knowledge of horticulture. the
curriculum provides the fundamental and specialty skills necessary for achieving success in the areas of gardening, residential landscape
design, horticultural principles, and appropriate plant selection. to qualify for the non-credit ut landscape and garden design certificate,
you must complete 2 required courses and 6 additional courses offered from fall, Winter, spring, or summer terms. plant selection for east
tennessee and home landscape design & installation are required. plant selection for east tennessee must be taken prior to home land-
scape design and installation. candidates have 3 years to complete the certificate program. a minimum of at least 75 percent attendance is
required for all certificate candidates. courses may also be taken individually.
The following courses are taught by David Montgomery. Montgomery Pruning: Art and Science
is a landscape designer (B.S. in plant and soil science) and horticul- Whether you need to prune, trim, shear, chop, or saw, you should
turist with 16 years of practical experience in horticultural sales, know a few methods so that you don’t butcher, maim, whack,
landscape maintenance, and installation. He has taught landscape or disfigure your valuable plants. We’ll discuss and demonstrate
courses since 2000, and is the owner of The Garden Walk Horticultural various forms of pruning, from the mundane hedge trim to artistic
Specialties. Montgomery’s main emphasis in all his courses is present- expressions of topiary shaping. pruning practices for many specific
ing practical, usable knowledge to those who want a visually stimulat- plants will be addressed as well as general pruning techniques
ing, yet low maintenance landscape. which ensure continued plant health and beauty. low maintenance
plant shaping will be emphasized. don’t know what you have or
Soil Analysis and Conditioning
how it should be pruned? Bring a branch in for a quick review
a home should provide a nourishing, comfortable, supportive environ-
of what, how, and when to prune your plant. tool selections and
ment to grow up in. Well, if you were a plant you would think so. there
proper use will be discussed.
are a few soil improvements that can make your plants grow much
course #10Wi595 fee: $39
better than they might in our clay-based east tennessee soils. We
Sat., 3/13/2010, 9:30 AM to Noon
will dig into various amendments and fertilizers, their benefits, and
ut morgan hall, room 226
sources. come and get the scoop on supercharging your tired, hard,
sterile, soggy, sticky, or otherwise troubled soil. Home Hardscapes: Construction Tips and
course #10Wi596 fee: $39
Sat., 2/27/2010, 9:30 AM to Noon
Students say: “David teaches the course with good practical advice
ut morgan hall, room 226
sprinkled with a great sense of humor.”
Landscape Plant Selection for East Tennessee thoughtful planning and execution of construction projects can
(Required) make your landscape more inviting, interesting, and functional.
Students say: “The knowledge of the instructor was tremendous and he passed learn the essentials of using stone, brick, boards, and railroad ties to
on a wealth of information during the slide presentations.” create walks, walls, borders, and steps. design, scaling, and practi-
“Gaining a knowledge of the plants that are best used in East Tennessee is cality will be emphasized. instructor: david montomery.
an extremely valuable tool for proper landscaping. The selection of the correct course #10Wi586 fee: $39
plants immensely enhances the landscaped area. This course provides this Sat., 3/20/2010, 9:30 AM to Noon
information.” ut morgan hall, room 212a
“The course exceeded my expectations. David was great at sharing his knowl-
edge and answering questions.” – Denver Turner, Knoxville
Home Landscape Design and Installation
you have seen it. it is a common problem that plagues neighborhoods, (Required)
and maybe your house. poor landscape plant selection—too big, too discuss all aspects of design, planning, and installation of home
small, too much, not enough! find out how to prevent this “grow- landscape design with emphasis on practicality and low mainte-
ing problem” by learning what specific plants will do and won’t do. nance. you are encouraged to work on a design during the course,
hundreds of plants will be discussed and critiqued. We’ll discuss basic and you’ll receive individual advice on your project.
design principles. course #10sp580 fee: $99
course #10Wi585 fee: $79 Thu., 4/15/2010-5/27/2010, 7:00 PM to 8:30 PM, 6 classes
Thu., 3/11/2010-4/1/2010, 6:30 PM to 8:30 PM, 4 classes ut morgan hall, room 212a
ut morgan hall, room 212a note: no class on may 6.
36 university of tennessee Winter 2010 non-credit courses
Landscape & Garden Design Certificate
Waterfeatures, Gardens and Fountains Creating a Bird-Friendly Yard
Waterfeatures can create a calming harmony with nature and transform your yard into a haven that attracts and benefits birds.
beautifully mask bothersome noises. discuss planning, installation, assess your property’s value to birds and create a plan to improve
maintenance, costs, plants, and suppliers in this intensive work- bird habitat by providing the four basic necessities: food, water,
shop. cover, and nest sites. topics include: proper selection, placement,
course #10sp587 fee: $39 and maintenance of feeders and bird houses; landscaping with
Sat., 4/17/2010, 9:30 AM to Noon native plants; what every water feature must offer; safeguarding
ut morgan hall, room 226 nesting birds from predators; and habitat and feeding preferences
of east tennessee’s birds. instructor: marcia davis, who has an m.s.
Residential Landscape Renovation in biology, is author of the “Birdlife” column in the Knoxville News
if your landscape has outlived its design, come and get time and Sentinel.
money-saving tips from a professional landscape designer and course #10Wi923 fee: $69
renovator. you’ll get creative ideas to help you complete a success- Thu., 3/11/2010, 6:30 PM to 8:30 PM
ful renovation that will increase the aesthetic and functional value. Field trip to UT Gardens on Sat., March 13, 9:00 AM to Noon
course #10sp584 fee: $39 ut ellington plant sciences Bldg., room 124
Sat., 4/24/2010, 9:30 AM to Noon
ut morgan hall, room 226
Rose Gardening for Beginners
With a little know-how, any gardener with a sunny spot can grow
glorious roses. learn which rose varieties are easiest to care for,
how to choose a planting site and prepare the soil, and time-saving
tips on watering, fertilizing, and weeding. instructor: mary Weaver,
master gardener and author of Roses: A Growing Guide for Easy, Color-
course #10Wi599 fee: $39
Sat., 3/6/2010, 10:00 AM to Noon
ut morgan hall, room 212B
Seniors for Creative Learning
A Unique Educational and Social Opportunity
for Adults 55 and Older
scl is a joint venture are retired, some semi-retired, and some homemakers. We come
between the university of from such fields as the arts, humanities, science, business, educa-
tennessee’s department tion, government, and the military.
of professional & personal We know retirement can be a time of productive enrichment.
development, the o’connor therefore, we attend courses and activities in areas of our interest.
senior center, and the We have choices in multiple areas: the arts, sciences, medicine,
seniors for creative learn- philosophy, religion, literature, the social sciences, and more. We
ing organization. all courses begin each semester with a welcome BBQ and have one field trip
are lecture-based and taught per semester. all classes are held at the o’connor senior center,
by university of tennessee 611 Winona street.
faculty, area residents who are experts in their fields, and even course #10Wiscl fee: $40 per person or $55 per couple
some of our own scl members. We are a diverse group of men and Thu., 2/25/2010, 12:30 PM to 2:30 PM - Welcome BBQ
women who are at least 55 years of age. We enjoy learning and be- Tue. & Thu., 3/2/2010-4/20/2010, 1:00 PM to 3:30 PM
ing around others who share our quest for knowledge. some of us o’connor senior center, 611 Winona street, Knoxville
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 37
Languages & Travel
Spanish for Beginners (Level I) german. german i is not a prerequisite in order to take german
Students say: “Karen Fitchpatrick makes the Spanish language accessible ii. instructor: irmtraud cowell is a german native speaker with a
and easy to learn. I was amazed how far the entire class proceeded in a few master’s degree. she has great teaching experience in all levels of
short weeks.” — David Headrick, Knoxville german (beginning, intermediate, and advanced) and has been with
this course is for those with little or no prior instruction in the the university of tennessee, Knoxville, since 1995.
spanish language. you’ll learn basic grammar and vocabulary, com- course #10Wi636 fee: $119
mon phrases, and useful expressions. speaking skills are empha- Mon., 2/1/2010-3/8/2010, 6:30 PM to 8:00 PM, 6 classes
sized, but there will be some study of the written language. text: ut humanities & social sciences Bldg., room 105
Madrigal’s Magic Key to Spanish. textbook may be purchased online or
at a local bookstore. instructor: Karen fitchpatrick has taught span- Italian
ish to adults and young people for more than 30 years. Students say: “The course content and presentation were excellent.”
course # 10Wi624 fee: $125 “Great class—instructor is enthusiastic.”
Mon., 1/25/2010-3/15/2010, 6:00 PM to 8:30 PM, 8 classes learn to speak this romantic language. study pronunciation and
ut ellington plant sciences Bldg., room 124 basic grammar, vocabulary, culture, common phrases, and useful
expressions for that next trip to italy or just for the fun of learning
Spanish for Beginners (Level II) another language. speaking skills are emphasized, but there will be
a continuation of level i. the instructor emphasizes specialized some study of the written language. instructor: renee d’elia Zunino,
vocabulary based upon individual needs when possible. text: Mad- m.a., ut modern foreign languages dept.
rigal’s Magic Key to Spanish at local book stores or on line. instructor: course # 10Wi629 fee: $109 (includes manual)
Karen fitchpatrick. Mon., 2/8/2010-3/1/2010, 6:00 PM to 8:00 PM, 4 classes
course # 10Wi630 fee: $125 ut humanities and social services Bldg., room 108
Thu., 1/28/2010-3/18/2010, 6:00 PM to 8:30 PM, 8 classes
A Greek Odyssey: Travel in Greece New
ut ellington plant sciences Bldg., room 123
greece, the cradle of Western civilization, has beckoned visitors for
Spanish for Healthcare thousands of years. if you would like to know more about greece,
topics covered will include greetings, body, doctor’s office visits, this course takes you on a journey of a land where the classical past
pediatrics, emergency room, physical exams, medical tests, family, wondrously and magnificently intrudes into the present landscape.
personal information, and some grammar (pronunciation, verbs, learn how to plan a trip where you explore greece with a spirit of
gender of nouns, etc.) no prior knowledge of spanish is needed for adventure and spontaneity, meet your innkeeper at the dock, find a
this course. text: Spanish for Healthcare Providers, by Joanna rios and pebbly beach that is yours alone, visit the kitchen of a local taverna,
Jose fernandez torres. textbook may be purchased online or at a or hike a trail with only a goat herder for company. the class format
local bookstore. instructor: melissa newman. is visual, consisting of pictures and commentary by the instructor of
course # 10Wi638 fee: $119 his travels and experience in greece. recommended reading: sailing
Mon., 3/22/2010-4/26/2010, 6:30 PM to 8:00 PM, 6 classes the Wine Dark Sea by thomas cahill, isBn: o-385-49554-4.
ut humanities and social sciences Bldg., room 118 instructor: allan morgan lived in greece for a year and has returned
for extensive travel. his independent travels have taken him over
much of the greek mainland and to 25-plus islands.
French II course # 10Wi631 fee: $89
Prerequisite: french i or equivalent.
Wed., 1/27/2010-3/3/2010, 6:30 PM to 8:00 PM, 5 classes
pick up where you left off and become proficient in speaking and
ut conference center, downtown Knoxville
writing. instructor: laurent Zunino, m.a., french.
note: no class on feb. 10.
course # 10Wi625 fee: $129 (includes manual)
Wed., 1/27/2010-3/3/2010, 6:30 PM to 8:30 PM, 6 classes
ut humanities & social sciences Bldg., room 108
German II New
for german ii you’ll continue with our textbook Learn German - The
Fast and Fun Way by Barron’s. the focus of the course is on broad-
ening your speaking skills. after completion of german ii you’ll
be much more comfortable and at ease speaking german as you
acquire new vocabulary and grammar. additionally, you’ll work
on reading, listening, and writing skills. you’ll have a much deeper
knowledge of german after completing this course. german ii can
be joined by any student who has prior knowledge of some basic
38 university of tennessee Winter 2010 non-credit courses
More Than 250 Designing Effective Web Sites
WEB GRAPHICS & MULTIMEDIA
Online Courses “I’ve been doing Web design for several
Creating Web Graphics years, and while I’m strong on the graphi-
our instructor-facilitated online courses
cal end, I’ve struggled with how to design
are informative, fun, convenient, and with Photoshop CS3
the content and structure of the site and
highly interactive. our instructors are learn how to use photoshop to create
where to begin evaluating it. This course
famous for their ability to create warm and save graphics for the Web. you’ll
was very helpful in all the areas that I
and supportive communities of learners. create these graphics for a Web site of
needed and it has definitely helped me to
it’s no wonder that many long-lasting your choice as you develop a Web page
improve my Web site design skills!”
friendships have formed in our lively lesson-by-lesson, from idea to internet.
discussion areas. fee: $109 you’ll learn what attracts visitors to a site,
all courses run for six weeks (with and how you can create the most satisfy-
a two-week grace period at the end). Design Projects for ing experience for those visitors. you’ll
courses are project-oriented and include learn to use typography, aesthetics, color,
Adobe Illustrator CS2 graphics, and page layout to create the
lessons, quizzes, hands-on assignments, practice while you learn the fundamentals
discussion areas, supplementary links, most compelling user interface possible,
of adobe illustrator cs2 with useful design.
and more. you can complete any course and you’ll understand how users read
entirely from your home or office—any on the Web and the characteristics of
time of the day or night. effective Web writing.
WEB PAGE DESIGN fee: $109
WEB & COMPUTER PROGRAMMING
Creating Web Pages
HOw TO GeT STARTeD
1. visit our online instruction center:
learn how to design, create, and post your Introduction to ASP.NET
very own site on the Web. discover low-cost learn how to create powerful, interactive,
marketing techniques and search engine community-based Web sites with asp.net.
2. click the courses link, choose the strategies. fee: $109
department and course title you are fee: $109
interested in, and select the enroll Introduction to Java Programming
now button. follow the instructions Introduction to Dreamweaver 8 explore this exciting new language in a
to enroll and pay for your course. a silicon alley veteran shows you how to friendly and supportive environment.
here you will enter your e-mail and harness the power of the industry standard Build up your confidence with easy-to-
choose a password that will grant tool for Web designers. understand examples and plenty of
you access to the classroom. fee: $109 skill-building exercises.
3. When your course starts, return to fee: $109
our online instruction center and Introduction to New
click the classroom link. to begin Dreamweaver CS3 Introduction to Perl Programming
your studies, simply log in with master the techniques for producing fully learn a programming skill that will make
your e-mail and the password you functioning sites, learning how to insert you a more valuable Web developer or
selected during enrollment. and format text, images, hyperlinks, tables, system administrator.
and a variety of media formats. discover fee: $109
the secrets of effective page layout—secrets
that ensure your sites reach and impress New
Introduction to PHP & MySQL
the Knox county teacher center has your audience.
learn how to create dynamic, interactive
approved the courses marked with this fee: $109
Web sites using php and a mysQl
symbol for in-service credit. for more database server.
information, contact the teacher center Introduction to CSS and XHTML fee: $109
at (865) 579-8018, ext. 1051. outside Knox learn to create state-of-the-art Web sites
county, please contact your continuing using modern css and Xhtml techniques.
education office to see if it will accept fee: $109
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 39
Convenient, Affordable, and Effective Courses as low as $109
ACCOUNTING HEALTH CARE CONTINUING Enhancing Language
EDUCATION Development in Childhood
Accounting Fundamentals enrich the lives of your children by learn-
gain a marketable new skill by learning Certificate in Legal and Ethical ing fun and natural ways to help them
the basics of double-entry bookkeeping, Issues in Nursing become proficient speakers and thinkers.
financial reporting, and more. (23 contact hours) examine key legal and fee: $109
fee: $109 ethical issues to improve your practice
and provide better patient care. Integrating Technology
Accounting Fundamentals II fee: $189 in the K-5 Classroom
fee: $109 take your teaching to another level
Certificate in End of Life Care with these fun new ways to incorporate
(26 contact hours) earn a certificate prov- technology into your lesson plans.
DATABASE MANAGEMENT & ing your understanding of the needs of
PROGRAMMING fee: $109
individuals living with debilitating, chronic,
or terminal illnesses. accreditation: alegra Guided Reading and Writing:
Introduction to SQL learning solutions, llc, is accredited as a
you’ll learn the basic structure of rela-
provider of continuing education in nursing
Strategies for Maximum New
tional databases, how to read and write
by the american nurses credentialing cen- Student Achievement
simple and complex sQl statements, and get the professional development training
ter’s commission on accreditation.
advanced data manipulation techniques. you need to improve student literacy as an
fee: $109 accomplished teacher shares the secrets
Certificate in Gerontology of turning guided reading strategies into
Introduction to C# Programming (40 contact hours) earn a certificate prov- opportunities for teaching writing.
learn the fundamentals of computer ing you have the skills required to meet fee: $109
programming with the new c# program- the health care needs of a rapidly aging
ming language. population. accreditation: alegra learn- Praxis I Preparation
fee: $109 ing solutions, llc. develop the knowledge and skills you need
fee: $189 to pass the praxis i exam as you review and
LANGUAGES prepare for everything the test includes.
COURSES FOR TEACHING fee: $109
Speed Spanish PROFESSIONALS
learn six easy recipes to glue spanish words Singapore Math Strategies: New
together into sentences, and you’ll be engag- (each course is 20 contact hours.
Model Drawing for Grades 1-6
ing in conversational spanish in no time. please call Knox co. teacher center
get the training you need to start teaching
fee: $109 at 865-579-8018, x1051, for approval.)
model drawing, the powerful singapore
math strategy that gives word problems a
TEST PREP The Creative Classroom visual context.
enrich your teaching talents and fee: $109
Prepare for the GED Math Test encourage your students’ creative New
master the skills you’ll need to success- thinking as you learn to turn your Singapore Math: Number Sense
fully pass test 5 in the ged test series. classroom into a creative classroom.
and Computational Strategies
learn singapore’s innovative and practical
GED Preparation Solving Classroom Discipline strategies for solving addition, subtraction,
this course will help you develop the skills Problems multiplication, and division problems.
you’ll need to pass the ged. a veteran teacher reveals the secrets fee: $109
fee: $109 to an orderly classroom. a step-by-step
approach to effective, positive discipline. Working Successfully with New
GMAT Preparation New fee: $109 Learning Disabled Students
discover powerful test-taking techniques learn how to successfully meet the
and methods for improving your score on diverse needs of the learning disabled
the gmat. students in your classroom.
fee: $109 fee: $109
40 university of tennessee Winter 2010 non-credit courses
University of Tennessee Photography Certificate
Courses may be taken by students who are not in the certificate program.
the non-credit ut photography certificate provides fundamental and specialty skills for achieving success in
the growing field of photography and related professions. explore your interest in photography as a hobby or
for professional growth and development. developed by a committee of Knoxville-area photographers, these
courses provide the opportunity to develop new skills or build on existing skills in this rapidly changing field.
to qualify for the ut photography certificate, you must complete the required fundamentals of digital
photography course i and ii and choose 6 additional courses offered from fall, Winter, spring, and summer
terms.* a minimum of 160 total instruction hours is required. students have 3 years to complete the certificate
program. a minimum of at least 75 percent attendance is required for all certificate candidates. visit
www.outreach.utk.edu/ppd to download certificate requirements and information.
* any student who took fundamentals of digital photography i before fall 2009 will not be required to
follow the new requirements for coursework. these students are required to take fundamentals of digital
photography i, five additional elective classes, and have at least 75 percent attendance.
Attention Certificate Students
mark your calendar for the photography certificate awards certificate candidates nearing completion of required courses
ceremony on thursday, June 3, 2010, from 6-7 p.m. at the ut should call (865) 974-0150 to request a photography certificate
conference center, 4th floor. all students attending the ceremo- completion form or visit www.outreach.utk.edu/ppd. all certificate
ny are required to display their portfolio. portfolio requirements completion forms must be received by march 31, 2010, to be eligible
can be found in the photography Brochure on our Web site. for the June ceremony.
Congratulations to the following students for completing the
UT Photography Certificate in June 2009.
Justin T. Acuff George Hollander Angela Beth Lynch Allan L. Mueller Steven Derek Read Raymond H. Thompson
Edward Dumas Robert Lee Keck Colby McLemore Katherine Prudic Dale E. Smith William A. Tyler, Jr.
Rebecca Fairbanks Sandra Kruse Wendy D. McMahon Connory Ramsey Lisa Y. Sykes Amy Viars
Patricia H. Googe Patricia D. H. Lewis Angie Jacoby Merrick JoAnn Ramsey Carrie Thomas
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 41
Smoky Mountain Field School
Visit our Web site at www.outreach.utk.edu/smoky for complete course descriptions and listings or call (865) 974-0150 for a 2010
Smoky Mountain Field School catalog. courses are held in great smoky mountains national park except where noted. march and april
courses are listed below.
Mt. Sterling Firetower Polliwogs, Eggs, and Spring Wildflower & Nature
Backpack Hike Singing Frogs Photography
course #10Wi901 fee: $98 course #10Wi919 course #10sp860 fee: $49
Sat. & Sun., March 6 & 7 fee: $35 adults and teens Sat., April 17, 8:00 AM to 5:00 PM
$25 child (ages 6-12)
Winter in the Woods Sat., March 27, 1:00 PM to 6:30 PM The Perfect Hike
course #10Wi869 fee: $49 course #10sp886 fee: $49
Sat., March 13, 9:00 AM to 5:00 PM Amphibians & Reptiles Sat., April 17, 9:00 AM to 4:00 PM
of the Smokies
Tracking and Nature course #10sp870 Waterfalls with Your Children
Observation fee: $35 adults and teens course #10sp889
course #10Wi892 fee: $49 $25 child (ages 6-12) fee: $29 adults and teens
Sun., March 21, 9:30 AM to 5:00 PM Sat., April 10, 10:00 AM to 6:00 PM $19 child (ages 6-12)
Sat., April 17, 10:00 AM to 2:00 PM
Emerging Plants, Shrubs, Trees Incredible Edibles & Traditional
course #10Wi916 fee: $49 Medicinals the Knox county teacher center has
Sat., March 27, 10:00 AM to 5:00 PM course #10sp881 fee: $49
approved the courses marked with this
Sat., April 17, 9:30 AM to 4:00 PM
symbol for in-service credit.
Southern Appalachian Naturalist Certification Program
Visit the Great Smoky Mountains Institute at Tremont online at www.gsmit.org for details.
GRE Test Preparation Class Tracing Your Family History
high scores on the graduate record examination are needed By learning the basics of
for admission to many graduate programs. this course offers a genealogical research, you
complete preparation for the gre-test-taking strategies, math re- can complete a family
view, vocabulary building, and practice tests. materials and books history that can be passed
are included. the course is designed by michael K. smith, ph.d., on to your children and
founder of testprep eXperts. smith has offered gre preparation grandchildren. through
in Knoxville for more than 25 years. lectures, hands-on exer-
course #10Wi710 fee: $549 cises and field trips to local
Tue., 1/26/2010-3/16/2010, 6:30 PM to 8:30 PM, 8 classes libraries, you’ll learn how
testprep experts, 308 s. peters road to research several genera-
tions and how to organize
Forensic Anthropology and present your findings.
ut has built a national reputation on its expertise in forensic With proper instruction,
anthropology. this course offers a unique and fascinating look at you should be able to trace
the science of forensic anthropology and what we can discover and your ancestors back at least four generations. instructor: marlene
learn by examining bones and human remains. through lecture, thomas has been a genealogist for more than 25 years and com-
slides, and labs, you’ll learn how experts determine age, sex, piled three family histories.
ancestry, and stature. you’ll also discuss techniques and methods course #10Wi680 fee: $115 (includes manual)
for recovering human remains, explore actual case studies, and Wed., 3/10/2010-3/24/2010, 1:00 PM to 3:00 PM, 3 classes
learn about the research conducted at the famous research facility. Westminster presbyterian church, mcKinnon room
instructor: corrine vitek, ut graduate student, forensic anthropol- 6500 northshore dr.
course #10Wi783 fee: $129
Mon., 2/1/2010-3/1/2010, 6:30 PM to 8:00 PM, 5 classes
ut south stadium hall, room 246
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 45
Wedding Coordinator Certificate
in just 10 weeks, develop the skills necessary to build your own How to Direct a Wedding – Knoxville
successful wedding coordinating/consulting business. Wedding Wedding directing is a needed service for people wanting to start
planning is becoming an increasingly popular work-from-home their own business, as well as for church, hospitality, and cater-
business. learn how to start your own business from selecting a ing staffs. even the smallest wedding needs a wedding director.
business name, working with the bride and family, hiring the right this course teaches you how to direct the rehearsal, wedding, and
employees for the job, and directing the wedding. get every detail reception. you’ll receive a detailed manual on etiquette, traditions,
needed to serve your clients and protect yourself. you’ll develop customs, and new directing techniques.
management skills, planning skills, and fine tune skills neces- course #10Wi937 fee: $99
sary for working with clients. you’ll be given weekly assignments Tue., 2/16/2010 - 3/2/2010, 6:30 PM to 8:30 PM, 3 classes
and one major project to work on during this course. you must farragut middle school, room 274, 200 West end ave.
complete two required courses. you must also obtain 6 hours of
fieldwork experience. Both courses are required for the certificate New
How to Direct a Wedding - Sevierville
but may be taken separately.
thousands of couples have held their wedding ceremony in the
Wedding Coordinating (10-week course) smoky mountain resort towns of sevierville, pigeon forge, and
this course covers components necessary to build a successful gatlinburg. that’s why the smokies rival las vegas as a wedding
wedding coordinating/consulting business. this course is designed destination. our day-long course at the sevierville civic center
for persons looking for a full or a part-time business opportunity. will teach you how to direct the rehearsal, wedding, and reception.
this exciting field will add interest to your life and is a great way to you’ll receive a detailed manual on etiquette, traditions, customs,
earn added income. the wedding coordinating business is highly and new directing techniques. note: the course fee includes a box
mobile and an increasingly popular work-from-home business. lunch.
enjoy the benefits of being your own boss. course #10Wi937-1 fee: $109
Sat., 1/23/2010, 9:00 AM to 4:00 PM
Coursework covers: sevierville civic center, 200 gary r. Wade Blvd.
• how to start your wedding New
coordinating business Survival of the Fittest: Wedding Coordinators, That Is!
• coordinating a wedding Prerequisite: UT Wedding Coordinating Certificate Course or other earned
• Wedding budgets wedding certification. learn how to survive and deal with “bridezil-
• Booking vendors las,” the emergencies, and the non-existent budgets you are work-
• professional contracts ing with. and all with a smile on your face! class sessions include
• location guidelines real-life examples and scenarios with lots of time for discussion
• Wedding traditions and questions. instructor: peggy love earned the ut Wedding
• managing your business coordinator certificate and now owns her own successful wed-
• plus much more ding coordinating business. she has already survived four wedding
Who Should Attend? course #10Wi939 fee: $99
• individuals interested in working full or part-time as a wedding
2/10/2010 - 2/24/2010, 6:30 PM to 8:30 PM, 3 classes
coordinator or consultant.
ut conference center, downtown Knoxville
• church, hotel, catering, or other related wedding staff seeking to
expand skills and knowledge in the wedding planning field.
• individuals who are looking for a job that is interesting,
challenging, rewarding, and fun.
instructor: lana needham, former wedding
coordinator and consultant, earned a Bachelor
of science degree at the university of tennes-
see and a master of arts degree from union
college. she is the founder and former owner
of a Bride’s dream Wedding coordinating
business and author of A Bride’s Dream: The Per-
fect Wedding for Any Budget. she is a past mem-
ber, president, and board member of Knoxville Wedding specialists.
lana has been in the wedding business for more than 20 years.
course #10Wi948 fee: $495
Thu., 1/28/2010 - 4/8/2010, 6:30 PM to 8:30 PM, 10 classes
farragut middle school, 200 West end ave., room 274
note: no class on april 1.
Lana Needham (center) discusses a wedding assignment
with non-credit students.
46 university of tennessee Winter 2010 non-credit courses
University Outreach and Continuing Education
Professional and Personal Development
CERTIFICATE PROGRAM REQUEST FORM
Students who are enrolled in a certificate program or need a transcript are required to submit this Certificate Program Request Form.
Please allow 4-6 weeks for processing.
application for (name of certificate program) _______________________________________________________________
semester: o spring o summer o fall o Winter year ____________________________________________________
o mr. o ms. name _________________________________________ date of application ___________________________
name as it should appear on certificate _____________________________________________________________________
home address _____________________________________________________________________________________________
city _______________________________________________________state__________________ Zip _____________________
home phone (with area code) ______________________________ fax (with area code) ___________________________
name ______________________________________________________________ supervisor ___________________________
employer’s address ________________________________________________________________________________________
city _______________________________________________________state__________________ Zip _____________________
Work phone (with area code) _______________________________ fax (with area code) ___________________________
COURSE LIST (list courses completed for this certificate)
CERTIFICATE FEE (check box)
o transcript $5
o certificate only $15
o plaque with certificate $25
Please return this form with check or money order only (non-refundable) by mail or in
the university of tennessee
department of professional & personal development
313 conference center Building, Knoxville, tn 37996-4137
Please call (865) 974-0150 with any questions about the Certificate Request process.
WWW.outreach.utK.edu/ppd • professionalpgms@utK.edu • (865) 974-0150 47
ut professional & personal development students parking a vehicle in a campus lot are subject to abide by all ut traffic & parking
regulations. (all parking in campus lots is by permit only.) you may find a copy of these rules and regulations at http://web.utk.
edu/~pso/. all parking assignments include commuter lots after 3:00 p.m. and staff lots after 4:00 p.m. students do have several
payment options and may choose which option best serves their need:
Option 1: if attending both fall and spring classes an evening permit is available at $33.30. this permit is valid aug., 2009 - may, 2010.
if attending only fall or spring courses, this permit may be returned after the fall semester for a refund of half the cost if attending
only fall courses. if attending spring courses, a permit can be purchased for $16.65.
Option 2: daily permits are available for $5/day. these permits are ideal for students who have few class dates to attend.
Option 3: day parking is available at parking meters located on city of Knoxville streets (various rates) or in the university center
garage ($1 per half hour). please bring your class receipt to parking services in order to purchase a permit. the “t” transportation
service is available for all students. see http://ridethet.com for more information. parking services is located at 2121 stephenson dr.
(off neyland drive at leinard lane). hours are 7:30 a.m. to 4:45 p.m., monday - friday. phone: (865) 974-6031 or tdd 974-6483. note:
parking assignments may change during special events. however, parking is available without paying extra special event charges in
lot 9, lot 23, and the 11th street parking garage.)
Refund Policy Parking Downtown
if you cancel your registration(s) at least five (5) business days prior public parking is available in several area lots close to the
to the first class, you will receive a refund of course fee(s) minus a university conference center. parking is also available for $7 for
$15 or 3% processing fee, whichever is greater, for each registration all day or $1 for the first two hours and $1 per additional hour
canceled. no refunds are given for registrations canceled the day in the locust street parking garage, which is entered on Walnut
before, the day of, or after the first class. avenue or locust street. after 6 p.m. or on weekends, there is no
*smoky mountain field school cancellations must be made ten charge to park in the locust street garage. (please note parking
(10) business days prior to the start of class, except where noted, in assignments may change during special events).
order to meet the requirements for a refund. if we cancel a course
for any reason, you will receive a full refund. ut professional
if you need directions, request a map or visit
& personal development reserves the right to cancel, postpone,
www.utk.edu/maps or www.outreach.utk.edu/ppd
or combine classes and substitute qualified instructors when
necessary. Office Hours
Transfers our office hours are 8 a.m. to 5 p.m., monday - friday. our office
ut professional & personal development is happy to transfer you will be closed Jan. 1, Jan. 18, april 2, and may 31.
from one class to another—preferably within the same term, or
you may send a substitute in your place; however, since decisions Disability Statement
to go with or cancel courses are made in advance of the start date, the university of tennessee, university outreach & continuing
no transfers can be made within five (5) working days prior to education program, is commited to ensuring equal access
the beginning of the class from which the transfer is requested. to all programs for people with disabilities. upon request,
additionally, we are only able to transfer a total of two times. interpreters, transcribers, and alternative formats of materials
please check your schedule carefully or send a substitute. may be provided. these requests should be made at the time of
registration and preferably 2 weeks in advance of when the class
Continuing Education Units (CEUs) starts. people needing physical access should call the office to
some courses will provide continuing education units (ceus). ensure that the setting will be accessible. meeting locations can
courses offering ceus are indicated in the course description. be changed with advance notice. however, due to the nature
one ceu is equal to 10 hours of instruction. ceus are provided on of the program location, the smoky mountain field school may
request. please verify applicability with your professional board. have additional barriers for people with disabilities. students
signature is required on class roster followed by a phone/written wishing to participate in this program can check the national
request to our office. you will receive credit for classes attended. park service Web site (http://www.nps.gov/) and are asked to
check with the university outreach & continuing education
Waitlist Students program. the office of disability services will coordinate efforts
for students added to a waitlist for a full class, it is for the current to ensure equal access is provided. disability services can be
term only. our waitlists do not carry over from one term to the reached at (865) 974-6087.
Returned Checks non-credit classes are for adults unless otherwise noted. if you
for all returned checks there is a $30 administrative fee added to the are 16 or 17 years of age, you may attend class with an adult
course fee owed to UT Professional & Personal Development. The
registered in the same class.
administrative fee increases to $40 if the check is not redeemed
within two (2) weeks of notification. all returned checks must be
paid with a money order, cash, or cashier’s check in our office at 313
ut conference center Bldg., Knoxville, tn 37996-4137.
48 university of tennessee Winter 2010 non-credit courses