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    NEW: Industry Focused Private Training! NEW: Industry Focused Private Training! Document Transcript

    • Offering a one stop solution to bring your projects to successful completion from definition to delivery! PMI® Registered Education Provider ♦ IIBATM Endorsed Education Provider A Solutions Partner of ConsultUSA Inc. Visit our website: or call: 1-888-762-3683 Newsletter, March 2008 NEW: Industry Focused Private Training! Volume 3, Issue 3 Membership Subscription Call 1-888-762-3683 for more information on training To receive monthly newsletters and training updates, register now! that is specific to your industry. Online Project Management Certification Dashboard Training Prepare for your PMP! Certification PMI PMP® IIBA CBAPTM Convenient and Affordable! Certification Certification Certified Over 260,000 in 160 Over 300 CBAPs in Discounts: Professionals countries 17 countries PM Training This edition of the PMCentersUSA newsletter highlights our New One Day Class at Save 20% off Notre Dame’s Chicago Location: Effective Scheduling Techniques. This class entire track purchase is designed for Project Managers, IT Managers, and Business Analysts to provide high-value information specific to the challenging task of project scheduling. BA Training Save 20% off This month's Instructor's Corner article is written by Linda Schumacher, PMP, a entire track purchase PMCentersUSA instructor with 20 years of business experience in providing *Discounts are available for coaching, training and consulting services to help companies conduct successful multiple registrations. strategic projects. A recognized consultant, speaker, author, and certified Project Call for details. Management Professional (PMP), she is the author of the book: Ready, Set, Succeed!: How Successful Projects Triumph Over Business As Usual. Her article "Just Say No!" speaks to empowering individuals to say "no!" when needed within the PMO in order to support the new and disciplined approach to PM & BA Rewards Program implementing projects. "Receive free PM & BA training" For every consultant staffed COMING SOON! by ConsultUSA Webinars on Demand! earn 1 FREE Project Management or Business Analysis 2-Day Allowing you to listen to any PMCentersUSA webinar of your Training Class. choosing when it is convenient for you. Look for this at $995 Value! next month! ® 1-888-762-3683 ♦ 1 ©2008 PM Centers USA LLC
    • Register for PMCentersUSA’s Complimentary Informational Webinars: WPM002: “Common Scheduling Mistakes and How to Avoid Them” Improve your scheduling skills by participating in our new 30 minute webinar, Common Scheduling Mistakes and How to Avoid Them, which is intended for Project Managers, IT Managers, Business Analysts and anyone who prepares project schedules. The webinar will cover the ten most common mistakes people make when preparing schedules, and will also discuss techniques that should be utilized to avoid them. WPM001: “An Overview of the Business Value of the Project Management Master’s Certificate Track This complimentary webinar will give you an overview of our Masters Certificate in Project Management training program and describe the benefits of acquiring knowledge of PMI’s standards, tools, methodologies and best practices. WBA001: “An Overview of the Business Value of the Business Analysis Master's Certificate Track” Join in to understand how you can impact the success of projects within your organization by taking our IIBA-aligned Business Analysis training program to learn and apply the industry’s internationally-accepted best practices and standards in the area of Business Analysis. WBA002: “How Do I Become a Certified Business Analysis Professional?” This webinar in designed for anyone interested in learning more about the benefits of the IIBA’s new Certified Business Analysis Professional (CBAP) credential and requirements for this new and increasingly popular BA certification. Webinars are held from 12:00 - 12:30pm (EST) * Scheduling Techniques Webinar held from 1:00 – 1:30pm (EST) WEBINAR DAY DATE TIME REGISTER WPM002* Friday 3/7/08 1:00 p.m. Click Here (EST) WBA002 Thursday 3/13/08 12:00 p.m. Click Here WPM002* Thursday 3/20/08 1:00 p.m. Click Here (EST) WPM001 Thursday 3/27/08 12:00 p.m. Click Here WBA001 Thursday 4/3/08 12:00 p.m. Click Here ©2008 PM Centers USA LLC 1-888-762-3683 ♦ 2
    • PMCENTERSUSA NEWS ► “Effective Scheduling Techniques” to be held at Notre Dame’s NEW Chicago location on Michigan Avenue The University of Notre Dame’s Mendoza College of Business, in association with PMCentersUSA, is offering an exciting one-day course, Effective Scheduling Techniques, on Monday, June 9th in its new Chicago facility located at 224 South Michigan Avenue in the Santa Fe Building. This program is being presented by Joseph Lukas, PMP (bio below) and covers the critical skills necessary to create a correct project schedule that contains tasks and resources. Course topics include a brief review of scheduling fundamentals, types of schedules, estimating work and duration, checking a schedule for mistakes, and keeping your project on track. This course includes hands-on exercises and is designed for people who are responsible for creating and modifying project schedules and use scheduling software. It also includes practical exercises using hand-outs, but participants who bring their laptops will have the option of doing the exercises on their computer. Notre Dame and PMCentersUSA are offering this one-day course at a special price of $99 until May 26th. Sign up now since attendance is limited to 70. (After May 27, the price for the course is $129.) Effective Scheduling Techniques Where: Santé Fe Building, 224 South Michigan Ave, Chicago, IL When: June 9, 2008 Time: 8:30am – 4:30pm Fee: $99 Early Registration, $129 after May 27, 2008 Download Class flyer Instructor: Joseph A. Lukas, PMP, PE, CCE Joe Lukas, Vice-President of PMCentersUSA, has designed and will deliver the new one-day course Effective Scheduling Techniques. Joe has been involved in project management for over 30 years and has worked in engineering, manufacturing, construction, project controls, estimating and contracting. He has demonstrated success as a Project Manager and Program supporting world-wide programs. His project management experience spans information systems, product development, capital construction and manufacturing projects. Joe is a registered Professional Engineer, Certified Cost Engineer, and Project Management Professional. He is a recognized expert in subject areas such as scheduling, risk management and earned value. 1-888-762-3683 ♦ 3 ©2008 PM Centers USA LLC
    • INSTRUCTOR’S CORNER ►Just Say NO! By Linda H. Schumacher, PMP, PMCentersUSA Instructor When a company commits to building a PMO (Project Management Office) to make project delivery more consistent and successful, there’s a big corporate culture change, not the least of which is empowering people to say “No!” In an effort to be nimble and adaptive to a rapidly changing business climate, projects are often run in an atmosphere of chaos. Experience shows this is an atmosphere in which projects are likely to fail, or at least be very painful. One role of the PMO is to formalize the process of implementing projects, but the formal process can feel restrictive at first. Instituting a process for project requests, justification, selection, launch, and control, means adhering to an approach for doing projects that is partly or entirely unfamiliar. Internal customers are used to asking for something and having project teams scramble to do anything they ask. After that approach stops being effective and you institute a process for requesting projects, not only are the requesting parties not used to being told “No,” those receiving the request find it hard to say “No.” I’m overstating it a little bit – they don’t have to say “No,” they just have to be empowered by senior management to enforce the process. That can be uncomfortable for employees used to responding to a request by jumping and asking, “How high?”, but it’s a key step for the success of a PMO and for the organization as a whole. Many times it makes sense for a PMO to introduce a software package to help track projects, the resources assigned to projects, the project portfolio (both pending projects and projects in progress), and to help enforce the project process you’ve tailored to your organization. As with any software, be it a PMIS, a Customer Relationship Management System or any business process oriented system, there’s a danger of becoming enamored with the idea that the system will manage the people and the work for you. Since it’s hard to integrate a new process into an organization, a system often becomes a panacea. “Now that we have this software package, it’ll make sure everyone does what they are supposed to do!” If an organization finds it hard to instill the discipline to follow a process by good management practices, the process will not enforce itself with a software package. If you expect it to, you’ll be disappointed. What you will have is higher visibility into the fact that your projects aren’t being managed effectively and that your resources are vastly over-utilized. 1-888-762-3683 ♦ 4 ©2008 PM Centers USA LLC
    • This brings me to the subject of discipline and its role in the success of an organization. In my book, I convey, “It’s hard to instill discipline in people’s behavior, particularly if you’re accustomed to an informal, spur-of-the-moment approach to management. Using a more disciplined [project management] approach can seem rigid and inflexible in comparison. In Jim Collins’ book, Good to Great, his studies show that companies that blow away their competition use a disciplined approach to doing business. This includes the discipline of the people, their thoughts, and their actions. These companies rigorously analyze their options and move towards their goals in a disciplined way.” Taking this one step further – if you examined how these companies undertook strategic, mission critical projects to move their companies to the next level, you’d find, without a doubt, they carry this discipline through to their approach to project management. Among the reasons it’s difficult to institute a disciplined process are politics and favors. Ultimately, an organization is a collection of people, with their own agendas, goals, aspirations, feelings, backgrounds, and opinions. Even if you institute a process of evaluating requests for projects using financial and strategic benchmarks to judge whether projects should move forward, senior management’s pet projects will likely be approved, no matter what. And because there are high incentives for individual achievement, everyone is going to try to get their own pet project done by cajoling and pleading for resources. The people receiving requests for projects know this and are all too familiar with the pressure they get to push through unapproved projects. Part of the resistance you’ll encounter to implementing a disciplined process is everyone’s instinctive knowledge that all the formal processes in the world won’t overcome the tendency of politics and favors to derail the process. However, an awareness of this roadblock and the support from your executives and the PMO to say “No” to bypassing the process could increase your chances of success. Key Points: 1. The PMO process design must fit the culture of the organization or there must be a commitment to change the culture to make the process successful. 2. The process must have highest level executive support to succeed. 3. A software application will not manage the organization and the process for you. 4. Good management practices will increase your chances for success. 5. Take into account that politics and personal favors can often derail the process. 6. Discipline is a key factor in the success of a new project management process, and indeed, in the success of the entire organization. 1-888-762-3683 ♦ 5 ©2008 PM Centers USA LLC
    • What are you interested in receiving information about? 1. Update your information - Name, Email, Address, Phone 2. See only what you would like to see - Business Analysis Training - Project Management Training - Business Process Management Training - Or a combination of any of the above 3. Receive city and university specific discounts that are pertinent to you University of Notre Dame, Mendoza College of Business Chicago, IL South Bend, IN University of Pittsburgh, Joseph M. Katz Graduate School of Business Pittsburgh, PA Drexel University, LeBow College of Business Philadelphia, PA University of Houston-Clear Lake, Center for Advanced Management Programs Houston, TX To Update your information Click Here. 1-888-762-3683 ♦ 6 ©2008 PM Centers USA LLC
    • PROJECT MANAGEMENT TRAINING SCHEDULE Register for an entire track and save 20% off the individually $995 price per class. PMCentersUSA and universities from around the country have teamed up to deliver a comprehensive series of project management courses leading to a *Master’s Certificate in Project Management. The university-level Master’s Certificate program is aligned with the Project Management Institute’s A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and provides a broad and practical curriculum that builds the skills necessary to tackle the challenges of directing projects in a broad range of work environments. This focused program is taught by skilled project management practitioners, many of whom are leaders in their field. ck ck Tra Tra ted ate ck era ific Tra ert cel k ced rs C ra c Ac van PT ay st e 5-D PM Ad Ma Pittsburgh Philadelphia Houston South Bend Chicago Project Management Essentials 1/23-24 5/5-6 Project Leadership 2/6-7 1/28-29 Project Scope and Quality Management 2/20-21 2/11-12 Project Schedule and Cost Management 3/5-6 2/25-26 Project Risk and Contract Management 3/19-20 3/10-11 Project HR and Communications 4/2-3 4/7-8 Management PMP Exam Preparation 4/16-17 4/10-11 4/21-22 IT Project Management Managing Multiple Projects Turning Around Problem Projects 5-Day Accelerated Track 3/31-4/4 Effective Scheduling Techniques 6/9 PROJECT MANAGEMENT TRAINING For your convenience, PMCentersUSA has developed tracks of classes to handle your specific project management training needs. These tracks include: • The Master’s Certificate Track consists of 6 focused courses in project management delivered in 2-day segments and spread out over a 4 month period. When the 12-day program is completed, students receive a Master’s Certificate from the accredited university, which designates that they have been successful in their study of project management at this level. • The PMP Track offers the same 6 courses in the Master's Certificate Track, but adds a 7th course in our program, PMP Examination Preparation, presented for those seeking to take PMI’s PMP® certification exam. This 2-day course thoroughly reviews all materials presented in the program through a series of sample exams and instructor explanations of correct answers. • The most comprehensive track, the Advanced Track includes the 6 core Master’s Certificate classes, the PMP Examination Preparation course, and 3 advanced-level project management sessions including: IT Project Management, Managing Multiple Projects, and Turning Around Problem Projects. The Advanced classes are two days in duration spread out over several months, and require that participants are knowledgeable in the project management principles and techniques covered in the Master’s Certificate in Project Management Program. • The 5-Day Accelerated Track (Notre Dame campus only) is a consecutive 5-Day program designed around the six domains of competent performance in project management identified by the Project Management Institute as Project Initiating, Planning, Executing, Controlling, Closing, and Professional Responsibility. This course is accelerated and provides a condensed curriculum which awards students with a certificate of completion and the minimum number of PMI PDU’s required to qualify to take the PMP Examination. 1-888-762-3683 ♦ 7 ©2008 PM Centers USA LLC
    • BUSINESS ANALYSIS TRAINING SCHEDULE Register for an entire track and save 20%. Our BA training is designed to meet the standards established by the IIBA, as well as to transfer knowledge and develop skills in the BA discipline. This courseware was created to be compliant with the IIBA's Guide to the Business Analysis Body of Knowledge TM (BABOK TM), as well as to prepare individuals with the knowledge and course credits required for the new IIBA professional certification examination initiated by the IIBA in 2007. •The Master's Certificate Track consists of 7 focused courses in Business Analysis leading to a Master's Certificate in Business Analysis (BA). Each course in the track is two days in duration and provides learning activities and knowledge transfer techniques which enable the Business Analyst to work more effectively according to the IIBA’s best practices and also to prepare for the IIBA's CBAP TM certification examination. •PMCentersUSA has added an elective 8th course to our program, Technical Skills for the Business Analyst. This course addresses the essential skills necessary to interact effectively with technical project team members. ate ific ert rs C st e Ma Pittsburgh Houston Introduction to Business Analysis 1/30-31 5/15-16 Enterprise Analysis 2/13-14 1/31-2/1 Requirements Planning and Management 2/27-28 2/14-15 Requirements Elicitation 3/12-13 2/28-29 Requirements Analysis 3/26-27 3/13-14 Requirements Documentation and Communication 4/9-10 3/27-28 Solution Assessment and Validation 4/23-24 4/10-11 Technical Skills for Business Analysts 5/14-15 4/24-25 PMCentersUSA is a Project Management Institute (PMI) Charter Global Registered Education Provider and an Endorsed Education Provider for the International Institute of Business Analysis The University of Pittsburgh, Joseph M. Katz Graduate School of Business, Pittsburgh, PA The University of Notre Dame, Mendoza College of Business, South Bend, IN Drexel University, LeBow College of Business, Philadelphia, PA The University of Houston-Clear Lake, Center for Advanced Management, Houston, TX ©2008 PMCentersUSA 634 Alpha Drive, Pittsburgh, PA 15238, (412) 963-1347 or Toll Free 1-888-762-3683 PMI, PMI Registered Education Provider Logo, PMP, and PMBOK® are federally registered trade and service marks of the Project Management Institute, Inc. BABOK, the IIBA, IIBA Endorsed Education Provider Logo, the Business Analysis Body of Knowledge, CBAP and EEP are trademarks belonging to the International Institute of Business Analysis 1-888-762-3683 ♦ 8 ©2008 PM Centers USA LLC