ICD 048
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  • 1. UAA PM 694c Spring 2008-2009 PM 694c : Information Technology Project Management Spring 2009 – UAA Master of Science in Project Management (MSPM) Saturdays (1/24, 2/7, 2/28, 3/7, 4/4, 4/18), 8:30 am – 4:00 pm; Origination Location: UAS Eagan Library room 113 ______________________________________________________________________________ Professor: Joyce Douglas, MSPM PMP Telephone: (907) 586-9666 Email: asjed15@uaa.alaska.edu Office Hrs: After 6:00 pm or by appointment Admin Assistant: Michelle Webb anmlw1@uaa.alaska.edu or ayespm@uaa.alaska.edu (907) 786-1924 UAS AV Technician: Tera teserpette@uas.alaska.edu (907) 796-6459 Jim (907) 796 -6373 UAA AV Technician: Tae Yoon tsy5890@hotmail.com (907) 301-7076 or Ki Kim ankpk1@uaa.alaska.edu (907) 786 -1915 ESPM Website: www.uaa.alaska.edu/espm ____________________________________________________________________________ Textbooks: Effective Software Project Management by Robert K., Ph.D. Wysocki (Paperback - Mar 27, 2006) Fundamentals of Technology Project Management by Colleen Garton and Erika McCulloch (Paperback - Jan 1, 2005) A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK Guides) by Project Management Institute (Paperback - Dec 2008) Optional Text: Effective Work Breakdown Structures (The Project Management Essential Ibrary Series) (The Project Management Essential Ibrary Series) by Gregory T. Haugan (Paperback - Oct 1, 2001) ______________________________________________________________________________ 1. Course Description: This course will address the challenges that IT Project Managers face and the uniqueness of IT projects. Students will learn how to identify and mitigate the most common contributing factors to IT project failure. The course will focus on the characteristics of a changing IT environment, Software Methodologies and their interdependence with Project Management; requirements gathering and its relationship to Project Management Planning and the WBS; Business Process diagramming and process improvement; Integration and Testing; being an effective leader, performance reporting; and recognizing trouble early for contingency and project course adjustment. 2. Course Objectives: At the end of this course, the students will be able to: a. Understand and assess the characteristics of the development project landscape and its changing environment icd-0481595.doc 1/7
  • 2. UAA PM 694c Spring 2008-2009 b. Understand IT project planning as it relates to the development project characteristics. c. Understand the various software development strategies and their interdependency with Project Management d. Organize and coach the project team. e. Analyze and understand controlling of project obstacles and risks. f. Understand the relation ship of project integration and testing with quality assurance and control. g. Understand the role of project integration and closing with developing and providing an Operational Support Plan 3. Grading Policy: Class participation 15% 5 assignments 20% 3 quizzes 20% Final Exam 20% Term Paper/Presentation 25% Class participation will be evaluated based on the contributions of the student to constructive discussions, readiness with and professional presentation of assigned problems and readings, and overall contributions and leadership to the class. ______________________________________________________________________________ Communication, Homework, Attendance and Participation: 1. Communication: a. Students are encouraged to maintain e-mail or personal contact with the professor and each other. b. Questions pertaining to general class information should be directed to the AV technician. c. Remote students should report any communication difficulties to the AV technician and provide regular feedback on how to improve communication to enhance distance learning. d. If you will be dialing in via webcam, please arrange a demo session in advance with the AV technician. 2. Homework and reading assignments: a. Students must read related text chapters and handouts before class. b. Homework will be assigned and collected according the course syllabus. c. Descriptions and due dates for homework assignments are found on the syllabus and in the “Assignments” folder on Blackboard. d. Course Documents and presentations will be posted in the “Course Documents” folder on Blackboard. e. Students are encouraged to work together on class assignments to contribute to each other’s learning. f. Students are required to be prepared to present their homework during class, however not all students will present at each class. g. Instructor will randomly select samples from submittals prior to class. The instructor will do her best to notify student presenters several hours prior to class. h. Each student should expect to present at least 1-2 times during the semester depending on class size. icd-0481595.doc 2/7
  • 3. UAA PM 694c Spring 2008-2009 i. Homework should be posted in the DISCUSSION BOARD section of Blackboard prior to the start of class. j. Homework should not be e-mailed to the professor unless pre-approved. k. Homework must be well organized, typed (if written) - and/or prepared in a PowerPoint presentation if the assignment requires this - with slide notes. l. Any late homework without pre-notice will receive at most 1/2 credit. 3. Attendance: a. Class absences 1) Should be reported IN ADVANCE of class to the class to Joyce – asjed15@uaa.alasak.edu. 2) Students absent from class will be asked to provide a written summary of reading material for that day’s session or given another appropriate make-up assignment. b. Un-excused absences will impact course grade potential. 4. Participation: a. Proactive class participation is essential. Your participation contributes to the learning of others. b. See “Our Learning Attitudes” on http://soe.uaa.alaska.edu/espm/introduction/about_us/our_learning_attitudes.html c. Please turn off all audible cell phones and pages while in class. d. If you need disability-related accommodations, please notify Disability Support Services 1) UAA: 786-4530 aydss@uaa.alaska.edu 2) UAS: 796-6000 dss@uas.alaska.edu PM 649c - COURSE OUTLINE PMBOK = A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK Guides) Fnd Tech PM = Fundamentals of Technology Project Management ESPM = Effective Software Project Management Class Date Topics and Homework Due Text Chapters 1 01/24/09 Course Overview and Introductions PMBOK, Chpt 1 morning Fnd Tech PM, Chpt 1, 10 Concepts of Project Management ESPM, Chpt 1 The PM Maturity Context Understanding the Changing Landscape and its impact on IT Project Management Importance of identifying Obstacles and Risks Discuss Term Project: Assign Topic Definition and location of material, expectations for paper and presentation icd-0481595.doc 3/7
  • 4. UAA PM 694c Spring 2008-2009 01/24/09 Understanding Software Development PM Context PMBOK, Chpt 2,3 afternoon Fnd Tech PM, Chpt 2, 3 Review IPEMCC ESPM, Chpt 2 Review 9 PM Knowledge Areas The Concept of Agile Discussing the Contemporary Software Development Methodologies and SWOT Linear Incremental Iterative Adaptive Extreme HW#1 Assigned: Your Organization, Role, IT methodology, PM Structure 2 02/07/09 Planning - Requirements Gathering, WBS, Estimation Fnd Tech PM, Chpt 4, 5, 8 morning ESPM, Appendix D, E, F, Review Term Project Topics K HW#1 Due. Present Homework 1 Questions on Term Project Understanding the difference between want and need Stakeholder Analysis and Risk Tolerances Types of Requirements Understanding the difference between deliverables, activities, and tasks Business Process Flow Diagramming Building the WBS Estimating based on WBS Using the WBS for the RBS HW#2 Assigned: Build a WBS for a project at work and Create an RBS based on the WBS 02/07/09 Being an effective Leader; Managing Project Communication, PMBOK Chpt 9, 10 afternoon Stakeholders, Developing the Project Team, Performance Reporting Fnd Tech PM, Chpt 11, 15, QUIZ 1. Appendix B, C ESPM Chpt 38 Stakeholder Assessment Types of Project Communication Conducting Effective and Productive Meetings Coaching and Developing the Project Team Personal Time Management Performance Reporting icd-0481595.doc 4/7
  • 5. UAA PM 694c Spring 2008-2009 3 02/28/09 Linear Software Development Project Management Strategy PMBOK Chpt 11 morning Fnd Tech PM, Chpt 10 Review Quiz 1. ESPM Chpt 3-9 Review HW#2. Linear SDPM strategies Linear Scoping and Planning Linear Execution and Monitoring and Controlling Linear Closing PM Risk Assessment, Obstacles, and bottlenecks Uncertainty and Knowledge Gaps HW#3 Assigned: Risk Register and Contingency planning based on HW#2. 02/28/09 Incremental Software Development Project Management Strategy PMBOK Chpt 5 afternoon Fnd Tech PM, Chpt 10 ESPM Chpt 10-16 Incremental SDPM strategies Linear Scoping and Planning for Feature Driven and Staged Waterfall Addition references from Building a Precedent Diagram articles Linear Execution and Monitoring and Controlling Scope Change Management Linear Closing and Acceptance Criteria Schedule slippages and Resource Contention Prototyping HW#4 Assigned: Build a Feature Set Precedence Diagram based on activities to support the WBS from HW#2. 4 3/7/09 Iterative Software Development Project Management Strategy PMBOK Chpt 5 morning Fnd Tech PM, Chpt 10 QUIZ 2. ESPM Chpt 10-16 HW#3 &4 due. Handouts: Concepts of SCRUM, RUP, DSDM Iterative Scoping 5 levels of Agile Planning; Prioritization Mastering the Iteration Dependency Structure between functionality Iterative Planning Backlogs Sprints Iterative Execution/Launching Handoffs Iterative Monitoring and Controlling Progress Reporting Iterative Closing Lessons Learned Assignment 5: Team Comparing Agile projects, teams, PMs, Change Management to Traditional. icd-0481595.doc 5/7
  • 6. UAA PM 694c Spring 2008-2009 3/7/09 Adaptive Software Development Project Management Strategy Fnd Tech PM, Chpt 10 afternoon ESPM Chpt 10-16 Review Quiz 2. Handouts: Concepts of Adaptive Software Development AGILE: Adaptive Scoping 5 levels of Agile Planning; Vision Statement, Mission Profile Mastering the Iteration Adaptive Planning Timeboxing Adaptive Launching/Executing Scheduling iterations Handoff requirements Adaptive Monitoring and Controlling Discovery and Progress Reporting Customer Checkpoint Adaptive Closing Cycle Closing Final Closing 5 4/04/09 Extreme Software Development Project Management Strategy ESPM Chpt 10-16 morning Assignment 5 Due. Submit to Blackboard. Present Team Findings Extreme Project Questions on Term Project. Management Concepts http://www.informit.com/art Concepts of Extreme Software Development icles/article.aspx?p=28690 INSPIRE Flexible Model Additional articles from Extreme Scoping Consortium Library Sponsor vision Collective Vision and WOW factor Extreme Planning INSPIRE Cycle Flexible Model Monitoring and Controlling Speculate Incubate Review Closing icd-0481595.doc 6/7
  • 7. UAA PM 694c Spring 2008-2009 4/04/09 Project Quality Assurance and Control; the importance of integration and PMBOK, Chapt 8 afternoon closing with the Hand off and System Operation Plan Fnd Tech PM, Chpt 12, 13 QUIZ #3. Recognizing trouble early. Where are you and how are you tracking? Understanding the difference between Quality Assurance and Quality Control Understanding the different types of testing Developing an Operational Support Plan Project Acceptance and Handoff Recognizing a Failing Project Closing a Canceled Project Presentations 6 04/18/09 Presentations morning 04/18 /09 Final Exam afternoon Final Paper Due and any missing assignments Term Paper and Presentation “Troubled Project Lessons Learned” Pick a past or current project that you are or have worked on. 1. Provide the Background of project – type of project – type of quadrant classification. 2. Be specific and detailed on an area where something went wrong. 3. Present the symptoms 4. Diagnose the root causes of what went wrong Identify a PM Process Group or PM Knowledge area where the most difficulty occurred 1. Research and use information of a PM Process Group or PM Knowledge area to further analyze to the problem 2. Provide a better solution 3. Identify inputs, tools techniques, outputs Provide a Term Paper that must be at least 10 pages (not including addendums and references). For research use professional articles – Consortium library, as well as references from books. Reference material for Consortium library and term paper format is on Course Assignment site on Blackboard. Provide a Power Point presentation that should be for 20 minutes that summarizes your paper. Allow 15 minutes for your topic and 5 minutes for questions and answers. References on a creating a good Power Point presentation is located on Course Assignment site on Blackboard. Present Trouble Project Lessons Learned Presentation to class icd-0481595.doc 7/7