CS5010 Information Technology Management

1,131 views
1,043 views

Published on

Published in: Business, Technology
0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
1,131
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
61
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide

CS5010 Information Technology Management

  1. 1. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary CS5010 Information Technology Management Today: Introduction Thomas Jansen January 7th 1
  2. 2. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Plans for Today 1 Introduction Overview & Formal Stuff Perspective and Objectives 2 IT Project Management Introduction Introduction and Motivation Approaches to IT Project Management 3 IT Project Management Context Introduction Attributes of Projects 4 Project Life Cycle Introduction Systems Development Life Cycle 5 Extreme Project Management & Project Management Body of Knowledge Extreme Project Management Project Management Body of Knowledge 6 Summary 2
  3. 3. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Boring Formal Stuff 3
  4. 4. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Boring Formal Stuff What and where Lecture Tuesdays, 12pm–1pm here Thursdays, 12pm–1pm WGB G15 Practicals to be decided (8×) 3
  5. 5. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Boring Formal Stuff What and where Lecture Tuesdays, 12pm–1pm here Thursdays, 12pm–1pm WGB G15 Practicals to be decided (8×) Assessment 3
  6. 6. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Boring Formal Stuff What and where Lecture Tuesdays, 12pm–1pm here Thursdays, 12pm–1pm WGB G15 Practicals to be decided (8×) Assessment End of Year Written Examination 80% 3
  7. 7. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Boring Formal Stuff What and where Lecture Tuesdays, 12pm–1pm here Thursdays, 12pm–1pm WGB G15 Practicals to be decided (8×) Assessment End of Year Written Examination 80% 4× Assignments 5% each 3
  8. 8. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Boring Formal Stuff What and where Lecture Tuesdays, 12pm–1pm here Thursdays, 12pm–1pm WGB G15 Practicals to be decided (8×) Assessment End of Year Written Examination 80% 4× Assignments 5% each Lecturer Thomas Jansen Office WGB, 2-12f E-Mail t.jansen@cs.ucc.ie 3
  9. 9. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Course Material 4
  10. 10. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Course Material Slides http://www.cs.ucc.ie/∼tj2/cs5010 4
  11. 11. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Course Material Slides http://www.cs.ucc.ie/∼tj2/cs5010 Material COBIT (Control Objectives for Information and Related Technology) http://www.isaca.org/cobit 4
  12. 12. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Course Material Slides http://www.cs.ucc.ie/∼tj2/cs5010 Material COBIT (Control Objectives for Information and Related Technology) http://www.isaca.org/cobit Book J. T. Marchewka (2010): Information Technology Project Management. Third Edition. Wiley. 4
  13. 13. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Perspective and Objectives 5
  14. 14. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Perspective and Objectives point of view computer science 5
  15. 15. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Perspective and Objectives point of view computer science Topics • information technology governance • information technology project management • information technology management 5
  16. 16. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Perspective and Objectives point of view computer science Topics • information technology governance • information technology project management • information technology management Objective gain ‘practical’ and theoretical knowledge in IT management 5
  17. 17. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Point of View: Computer Science 6
  18. 18. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Point of View: Computer Science I think that it’s extraordinarily important that we in computer science keep fun in computing. When it started out, it was an awful lot of fun. Of course, the paying customers got shafted every now and then, and after a while we began to take their complaints seriously. We began to feel as if we really were responsible for the successful, error-free perfect use of these machines. I don’t think we are. I think we’re responsible for stretching them, setting them off in new directions, and keeping fun in the house. I hope the field of computer science never loses its sense of fun. Alan Perlis (1922–1990) (taken from H. Abelson, G. J. Sussmann, J. Sussman (1985): Structure and Interpretation of Computer Programs. MIT Press.) 6
  19. 19. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Historical Perspective: Eras of IT 7
  20. 20. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Historical Perspective: Eras of IT • electronic data processing era • starting in the 1960s • dominated by mainframe computers • focus on automisation of existing processes 7
  21. 21. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Historical Perspective: Eras of IT • electronic data processing era • starting in the 1960s • dominated by mainframe computers • focus on automisation of existing processes • micro era • starting in the 1980s • introduction of personal computers • IT becoming ubiquitous in companies/organizsations • focus on organisational view 7
  22. 22. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Historical Perspective: Eras of IT • electronic data processing era • starting in the 1960s • dominated by mainframe computers • focus on automisation of existing processes • micro era • starting in the 1980s • introduction of personal computers • IT becoming ubiquitous in companies/organizsations • focus on organisational view • network era • starting in the mid 1990s • introduction of the Internet • expansion of network to customers • focus on flexible business strategies 7
  23. 23. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Historical Perspective: Eras of IT • electronic data processing era • starting in the 1960s • dominated by mainframe computers • focus on automisation of existing processes • micro era • starting in the 1980s • introduction of personal computers • IT becoming ubiquitous in companies/organizsations • focus on organisational view • network era • starting in the mid 1990s • introduction of the Internet • expansion of network to customers • focus on flexible business strategies • globalization era • current • expansion to world-wide view 7
  24. 24. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Software Crisis? The Standish CHAOS Reports 8
  25. 25. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Software Crisis? The Standish CHAOS Reports Classify IT projects as • successful (completed within time, cost, and specification) • challenged (completed, but not within time, cost, or specification) • failed (not completed) 8
  26. 26. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Software Crisis? The Standish CHAOS Reports Classify IT projects as • successful (completed within time, cost, and specification) • challenged (completed, but not within time, cost, or specification) • failed (not completed) 1994 16% 53% 31%
  27. 27. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Software Crisis? The Standish CHAOS Reports Classify IT projects as • successful (completed within time, cost, and specification) • challenged (completed, but not within time, cost, or specification) • failed (not completed) 1996 27% 33% 40% 1994 16% 53% 31%
  28. 28. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Software Crisis? The Standish CHAOS Reports Classify IT projects as • successful (completed within time, cost, and specification) • challenged (completed, but not within time, cost, or specification) • failed (not completed) 1998 26% 46% 28% 1996 27% 33% 40% 1994 16% 53% 31%
  29. 29. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Software Crisis? The Standish CHAOS Reports Classify IT projects as • successful (completed within time, cost, and specification) • challenged (completed, but not within time, cost, or specification) • failed (not completed) 2000 28% 49% 23% 1998 26% 46% 28% 1996 27% 33% 40% 1994 16% 53% 31%
  30. 30. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Software Crisis? The Standish CHAOS Reports Classify IT projects as • successful (completed within time, cost, and specification) • challenged (completed, but not within time, cost, or specification) • failed (not completed) 2002 34% 51% 15% 2000 28% 49% 23% 1998 26% 46% 28% 1996 27% 33% 40% 1994 16% 53% 31%
  31. 31. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Software Crisis? The Standish CHAOS Reports Classify IT projects as • successful (completed within time, cost, and specification) • challenged (completed, but not within time, cost, or specification) • failed (not completed) 2004 29% 53% 18% 2002 34% 51% 15% 2000 28% 49% 23% 1998 26% 46% 28% 1996 27% 33% 40% 1994 16% 53% 31%
  32. 32. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Software Crisis? The Standish CHAOS Reports Classify IT projects as • successful (completed within time, cost, and specification) • challenged (completed, but not within time, cost, or specification) • failed (not completed) 2006 35% 46% 19% 2004 29% 53% 18% 2002 34% 51% 15% 2000 28% 49% 23% 1998 26% 46% 28% 1996 27% 33% 40% 1994 16% 53% 31% 8
  33. 33. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Success Rank 1994 2006 9
  34. 34. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Success Rank 1994 2006 1 user involement user involvement 9
  35. 35. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Success Rank 1994 2006 1 user involement user involvement 2 executive mgt supprt executive mgt support 9
  36. 36. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Success Rank 1994 2006 1 user involement user involvement 2 executive mgt supprt executive mgt support 3 clear statement of requirements clear business objectives 9
  37. 37. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Success Rank 1994 2006 1 user involement user involvement 2 executive mgt supprt executive mgt support 3 clear statement of requirements clear business objectives 4 proper planing optimising scope 9
  38. 38. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Success Rank 1994 2006 1 user involement user involvement 2 executive mgt supprt executive mgt support 3 clear statement of requirements clear business objectives 4 proper planing optimising scope 5 realistic expectations agile process 9
  39. 39. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Success Rank 1994 2006 1 user involement user involvement 2 executive mgt supprt executive mgt support 3 clear statement of requirements clear business objectives 4 proper planing optimising scope 5 realistic expectations agile process 6 smaller milestones project mgt expertise 9
  40. 40. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Success Rank 1994 2006 1 user involement user involvement 2 executive mgt supprt executive mgt support 3 clear statement of requirements clear business objectives 4 proper planing optimising scope 5 realistic expectations agile process 6 smaller milestones project mgt expertise 7 competent staff financial mgt 9
  41. 41. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Success Rank 1994 2006 1 user involement user involvement 2 executive mgt supprt executive mgt support 3 clear statement of requirements clear business objectives 4 proper planing optimising scope 5 realistic expectations agile process 6 smaller milestones project mgt expertise 7 competent staff financial mgt 8 ownership skilled resources 9
  42. 42. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Success Rank 1994 2006 1 user involement user involvement 2 executive mgt supprt executive mgt support 3 clear statement of requirements clear business objectives 4 proper planing optimising scope 5 realistic expectations agile process 6 smaller milestones project mgt expertise 7 competent staff financial mgt 8 ownership skilled resources 9 clear vision/objective formal methodology 9
  43. 43. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Success Rank 1994 2006 1 user involement user involvement 2 executive mgt supprt executive mgt support 3 clear statement of requirements clear business objectives 4 proper planing optimising scope 5 realistic expectations agile process 6 smaller milestones project mgt expertise 7 competent staff financial mgt 8 ownership skilled resources 9 clear vision/objective formal methodology 10 hard-working team standard tools/infrastructure 9
  44. 44. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Failures (1994) Rank challenged failed 10
  45. 45. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Failures (1994) Rank challenged failed 1 lack of user input incomplete requirements 10
  46. 46. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Failures (1994) Rank challenged failed 1 lack of user input incomplete requirements 2 incomplete requirements lack of user involvement 10
  47. 47. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Failures (1994) Rank challenged failed 1 lack of user input incomplete requirements 2 incomplete requirements lack of user involvement 3 changing requirements lack of resources 10
  48. 48. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Failures (1994) Rank challenged failed 1 lack of user input incomplete requirements 2 incomplete requirements lack of user involvement 3 changing requirements lack of resources 4 lack of executive support unrealistic expectations 10
  49. 49. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Failures (1994) Rank challenged failed 1 lack of user input incomplete requirements 2 incomplete requirements lack of user involvement 3 changing requirements lack of resources 4 lack of executive support unrealistic expectations 5 techology incompetence lack of executive support 10
  50. 50. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Failures (1994) Rank challenged failed 1 lack of user input incomplete requirements 2 incomplete requirements lack of user involvement 3 changing requirements lack of resources 4 lack of executive support unrealistic expectations 5 techology incompetence lack of executive support 6 lack of resources changing requirements 10
  51. 51. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Failures (1994) Rank challenged failed 1 lack of user input incomplete requirements 2 incomplete requirements lack of user involvement 3 changing requirements lack of resources 4 lack of executive support unrealistic expectations 5 techology incompetence lack of executive support 6 lack of resources changing requirements 7 unrealistic expectations lack of planning 10
  52. 52. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Failures (1994) Rank challenged failed 1 lack of user input incomplete requirements 2 incomplete requirements lack of user involvement 3 changing requirements lack of resources 4 lack of executive support unrealistic expectations 5 techology incompetence lack of executive support 6 lack of resources changing requirements 7 unrealistic expectations lack of planning 8 unclear objectives no longer needed 10
  53. 53. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Failures (1994) Rank challenged failed 1 lack of user input incomplete requirements 2 incomplete requirements lack of user involvement 3 changing requirements lack of resources 4 lack of executive support unrealistic expectations 5 techology incompetence lack of executive support 6 lack of resources changing requirements 7 unrealistic expectations lack of planning 8 unclear objectives no longer needed 9 unrealistic time frames lack of IT mgt 10
  54. 54. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Potential Reasons for Failures (1994) Rank challenged failed 1 lack of user input incomplete requirements 2 incomplete requirements lack of user involvement 3 changing requirements lack of resources 4 lack of executive support unrealistic expectations 5 techology incompetence lack of executive support 6 lack of resources changing requirements 7 unrealistic expectations lack of planning 8 unclear objectives no longer needed 9 unrealistic time frames lack of IT mgt 10 new technology technology illiteracy 10
  55. 55. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Approaches to IT Project Management 11
  56. 56. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Approaches to IT Project Management • value-driven approach • consider value of successful project • measure success by means of this value 11
  57. 57. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Approaches to IT Project Management • value-driven approach • consider value of successful project • measure success by means of this value • socio-technical approach • concentrate on tools, techniques, methodologies 11
  58. 58. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Approaches to IT Project Management • value-driven approach • consider value of successful project • measure success by means of this value • socio-technical approach • concentrate on tools, techniques, methodologies • knowledge-management approach • systematically make use of experience • acquire, store, and use knowledge • utilize best practice examples 11
  59. 59. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Approaches to IT Project Management • value-driven approach • consider value of successful project • measure success by means of this value • socio-technical approach • concentrate on tools, techniques, methodologies • knowledge-management approach • systematically make use of experience • acquire, store, and use knowledge • utilize best practice examples • project-management approach 11
  60. 60. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Definitions following Project Management Body of Knowledge (PMBOK) 12
  61. 61. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Definitions following Project Management Body of Knowledge (PMBOK) Project temporary endeavour undertaken to accomplish a unique product, service, or result 12
  62. 62. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Definitions following Project Management Body of Knowledge (PMBOK) Project temporary endeavour undertaken to accomplish a unique product, service, or result Project Management application of knowledge, skills, tools, and techniques to project activities to meet project requirements, 12
  63. 63. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Definitions following Project Management Body of Knowledge (PMBOK) Project temporary endeavour undertaken to accomplish a unique product, service, or result Project Management application of knowledge, skills, tools, and techniques to project activities to meet project requirements, including • identifying requirements • establishing clear and achievable objectives • balancing competing demands for quality, scope, time, and cost • adapting specifications, plans, and approaches to different concerns and expectations 12
  64. 64. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Attributes of Projects 13
  65. 65. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Attributes of Projects • time frame (variants: estimated length, fixed end date) 13
  66. 66. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Attributes of Projects • time frame (variants: estimated length, fixed end date) • purpose 13
  67. 67. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Attributes of Projects • time frame (variants: estimated length, fixed end date) • purpose • ownership 13
  68. 68. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Attributes of Projects • time frame (variants: estimated length, fixed end date) • purpose • ownership • resources (time, money, people, technology) 13
  69. 69. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Attributes of Projects • time frame (variants: estimated length, fixed end date) • purpose • ownership • resources (time, money, people, technology) • roles (manager/leader, sponsor, subject matter expert, technical expert) 13
  70. 70. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Attributes of Projects • time frame (variants: estimated length, fixed end date) • purpose • ownership • resources (time, money, people, technology) • roles (manager/leader, sponsor, subject matter expert, technical expert) • risks and assumptions (internal and external risks, in particular assumptions) 13
  71. 71. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Attributes of Projects • time frame (variants: estimated length, fixed end date) • purpose • ownership • resources (time, money, people, technology) • roles (manager/leader, sponsor, subject matter expert, technical expert) • risks and assumptions (internal and external risks, in particular assumptions) • interdependent tasks 13
  72. 72. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Attributes of Projects • time frame (variants: estimated length, fixed end date) • purpose • ownership • resources (time, money, people, technology) • roles (manager/leader, sponsor, subject matter expert, technical expert) • risks and assumptions (internal and external risks, in particular assumptions) • interdependent tasks • organisational change 13
  73. 73. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Attributes of Projects • time frame (variants: estimated length, fixed end date) • purpose • ownership • resources (time, money, people, technology) • roles (manager/leader, sponsor, subject matter expert, technical expert) • risks and assumptions (internal and external risks, in particular assumptions) • interdependent tasks • organisational change • environment 13
  74. 74. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Attributes of Projects • time frame (variants: estimated length, fixed end date) The Triple Constraint • purpose • ownership • resources (time, money, people, sch technology) pe e sco du • roles (manager/leader, sponsor, subject project goal & le matter expert, technical expert) expectations • risks and assumptions (internal and external risks, in particular assumptions) • interdependent tasks budget • organisational change • environment 13
  75. 75. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic Project Life Cycle start finish
  76. 76. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic Project Life Cycle Define project goal start finish
  77. 77. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic Project Life Cycle Define Plan project project goal start finish
  78. 78. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic Project Life Cycle Define Plan Execute project project project goal plan start finish
  79. 79. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic Project Life Cycle Define Plan Execute Close project project project project goal plan start finish
  80. 80. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic Project Life Cycle Define Plan Execute Close Evaluate project project project project project goal plan start finish
  81. 81. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic Project Life Cycle effort and resources Define Plan Execute Close Evaluate project project project project project goal plan start finish 14
  82. 82. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 1st Step Define Project Goal 15
  83. 83. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 1st Step Define Project Goal • concentrate on value to be provided 15
  84. 84. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 1st Step Define Project Goal • concentrate on value to be provided • provide means of measuring success (depending on invested resources) 15
  85. 85. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 1st Step Define Project Goal • concentrate on value to be provided • provide means of measuring success (depending on invested resources) • consider changing demands in cose and staff 15
  86. 86. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 1st Step Define Project Goal • concentrate on value to be provided • provide means of measuring success (depending on invested resources) • consider changing demands in cose and staff • consider uncertainties and risks 15
  87. 87. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 1st Step Define Project Goal • concentrate on value to be provided • provide means of measuring success (depending on invested resources) • consider changing demands in cose and staff • consider uncertainties and risks • consider possible changes of goals 15
  88. 88. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 2nd Step Plan Project 16
  89. 89. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 2nd Step Plan Project • define phases and for each phase deliverables, tasks, resources, time for completion (baseline plan) 16
  90. 90. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 2nd Step Plan Project • define phases and for each phase deliverables, tasks, resources, time for completion (baseline plan) • answer questions concerning what, why, how, how long, how much will it cost, what can go wrong, how did we estimate, what is a success 16
  91. 91. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 3rd Step to 5th Step 3rd Step Execute Project Plan 17
  92. 92. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 3rd Step to 5th Step 3rd Step Execute Project Plan • execute plan 17
  93. 93. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 3rd Step to 5th Step 3rd Step Execute Project Plan • execute plan • monitor progress 17
  94. 94. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 3rd Step to 5th Step 3rd Step Execute Project Plan • execute plan • monitor progress • compare with baseline plan 17
  95. 95. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 3rd Step to 5th Step 3rd Step Execute Project Plan • execute plan • monitor progress • compare with baseline plan • communicate changes 17
  96. 96. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 3rd Step to 5th Step 3rd Step Execute Project Plan • execute plan • monitor progress • compare with baseline plan • communicate changes 4th Step Close Project 17
  97. 97. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 3rd Step to 5th Step 3rd Step Execute Project Plan • execute plan • monitor progress • compare with baseline plan • communicate changes 4th Step Close Project • formal closing agreement 17
  98. 98. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 3rd Step to 5th Step 3rd Step Execute Project Plan • execute plan • monitor progress • compare with baseline plan • communicate changes 4th Step Close Project • formal closing agreement • final project report/presentation 5th Step Evaluate Project 17
  99. 99. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 3rd Step to 5th Step 3rd Step Execute Project Plan • execute plan • monitor progress • compare with baseline plan • communicate changes 4th Step Close Project • formal closing agreement • final project report/presentation 5th Step Evaluate Project • evaluate delivered value 17
  100. 100. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Generic PLC: 3rd Step to 5th Step 3rd Step Execute Project Plan • execute plan • monitor progress • compare with baseline plan • communicate changes 4th Step Close Project • formal closing agreement • final project report/presentation 5th Step Evaluate Project • evaluate delivered value • document experiences ( best practice) 17
  101. 101. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Systems Development Life Cycle Systems Development Life Cycle is instance of a Product Life Cycle 18
  102. 102. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Systems Development Life Cycle Systems Development Life Cycle is instance of a Product Life Cycle Basic Phases in a Systems Development Life Cycle Planning 1 Planning (formal definitions of goal, resources, methods, etc.) 2 Analysis (detailed ‘as is’ and requirements analysis) 3 Design ( detailed architecture) 4 Implementation (including documentation) 5 Maintenance & Support (including monitoring)
  103. 103. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Systems Development Life Cycle Systems Development Life Cycle is instance of a Product Life Cycle Basic Phases in a Systems Development Life Cycle Planning Analysis 1 Planning (formal definitions of goal, resources, methods, etc.) 2 Analysis (detailed ‘as is’ and requirements analysis) 3 Design ( detailed architecture) 4 Implementation (including documentation) 5 Maintenance & Support (including monitoring)
  104. 104. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Systems Development Life Cycle Systems Development Life Cycle is instance of a Product Life Cycle Basic Phases in a Systems Development Life Cycle Planning Analysis Design 1 Planning (formal definitions of goal, resources, methods, etc.) 2 Analysis (detailed ‘as is’ and requirements analysis) 3 Design ( detailed architecture) 4 Implementation (including documentation) 5 Maintenance & Support (including monitoring)
  105. 105. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Systems Development Life Cycle Systems Development Life Cycle is instance of a Product Life Cycle Basic Phases in a Systems Development Life Cycle Imple- Planning Analysis Design mentation 1 Planning (formal definitions of goal, resources, methods, etc.) 2 Analysis (detailed ‘as is’ and requirements analysis) 3 Design ( detailed architecture) 4 Implementation (including documentation) 5 Maintenance & Support (including monitoring)
  106. 106. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Systems Development Life Cycle Systems Development Life Cycle is instance of a Product Life Cycle Basic Phases in a Systems Development Life Cycle Imple- Mainte- Planning Analysis Design nance & mentation Support 18
  107. 107. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Systems Development Life Cycle Systems Development Life Cycle is instance of a Product Life Cycle Basic Phases in a Systems Development Life Cycle Imple- Mainte- Planning Analysis Design nance & mentation Support 1 Planning (formal definitions of goal, resources, methods, etc.) 18
  108. 108. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Systems Development Life Cycle Systems Development Life Cycle is instance of a Product Life Cycle Basic Phases in a Systems Development Life Cycle Imple- Mainte- Planning Analysis Design nance & mentation Support 1 Planning (formal definitions of goal, resources, methods, etc.) 2 Analysis (detailed ‘as is’ and requirements analysis) 18
  109. 109. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Systems Development Life Cycle Systems Development Life Cycle is instance of a Product Life Cycle Basic Phases in a Systems Development Life Cycle Imple- Mainte- Planning Analysis Design nance & mentation Support 1 Planning (formal definitions of goal, resources, methods, etc.) 2 Analysis (detailed ‘as is’ and requirements analysis) 3 Design ( detailed architecture) 18
  110. 110. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Systems Development Life Cycle Systems Development Life Cycle is instance of a Product Life Cycle Basic Phases in a Systems Development Life Cycle Imple- Mainte- Planning Analysis Design nance & mentation Support 1 Planning (formal definitions of goal, resources, methods, etc.) 2 Analysis (detailed ‘as is’ and requirements analysis) 3 Design ( detailed architecture) 4 Implementation (including documentation) 18
  111. 111. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Systems Development Life Cycle Systems Development Life Cycle is instance of a Product Life Cycle Basic Phases in a Systems Development Life Cycle Imple- Mainte- Planning Analysis Design nance & mentation Support 1 Planning (formal definitions of goal, resources, methods, etc.) 2 Analysis (detailed ‘as is’ and requirements analysis) 3 Design ( detailed architecture) 4 Implementation (including documentation) 5 Maintenance & Support (including monitoring) 18
  112. 112. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Impementing the Systems Development Life Cycle 19
  113. 113. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Impementing the Systems Development Life Cycle • various different implementations exist 19
  114. 114. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Impementing the Systems Development Life Cycle • various different implementations exist • choice depends on system, team, organization, . . . 19
  115. 115. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Impementing the Systems Development Life Cycle • various different implementations exist • choice depends on system, team, organization, . . . • Structured Approach to Systems Development • Example waterfall model (widely used since electronic data processing era) 19
  116. 116. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Impementing the Systems Development Life Cycle • various different implementations exist • choice depends on system, team, organization, . . . • Structured Approach to Systems Development • Example waterfall model (widely used since electronic data processing era) • suitable for large, complex systems with stable requirements • suitable for less experienced teams 19
  117. 117. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Impementing the Systems Development Life Cycle • various different implementations exist • choice depends on system, team, organization, . . . • Structured Approach to Systems Development • Example waterfall model (widely used since electronic data processing era) • suitable for large, complex systems with stable requirements • suitable for less experienced teams • ‘late’ changes very costly 19
  118. 118. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Impementing the Systems Development Life Cycle • various different implementations exist • choice depends on system, team, organization, . . . • Structured Approach to Systems Development • Example waterfall model (widely used since electronic data processing era) • suitable for large, complex systems with stable requirements • suitable for less experienced teams • ‘late’ changes very costly • Iterative Systems Development • Example rapid applications development (quick development of simpler versions) 19
  119. 119. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Impementing the Systems Development Life Cycle • various different implementations exist • choice depends on system, team, organization, . . . • Structured Approach to Systems Development • Example waterfall model (widely used since electronic data processing era) • suitable for large, complex systems with stable requirements • suitable for less experienced teams • ‘late’ changes very costly • Iterative Systems Development • Example rapid applications development (quick development of simpler versions) • Example (rapid) prototyping (quick development of (non-functional) prototypes) 19
  120. 120. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Impementing the Systems Development Life Cycle • various different implementations exist • choice depends on system, team, organization, . . . • Structured Approach to Systems Development • Example waterfall model (widely used since electronic data processing era) • suitable for large, complex systems with stable requirements • suitable for less experienced teams • ‘late’ changes very costly • Iterative Systems Development • Example rapid applications development (quick development of simpler versions) • Example (rapid) prototyping (quick development of (non-functional) prototypes) • Example spiral development (decomposition into mini-projects centered around risks) 19
  121. 121. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Impementing the Systems Development Life Cycle • various different implementations exist • choice depends on system, team, organization, . . . • Structured Approach to Systems Development • Example waterfall model (widely used since electronic data processing era) • suitable for large, complex systems with stable requirements • suitable for less experienced teams • ‘late’ changes very costly • Iterative Systems Development • Example rapid applications development (quick development of simpler versions) • Example (rapid) prototyping (quick development of (non-functional) prototypes) • Example spiral development (decomposition into mini-projects centered around risks) • Example agile systems development (e. g., extreme programming (XP; based on releases; team programming)) 19
  122. 122. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Systems Development Life Cycle Inside Project Life Cycle Define Plan Execute Close Evaluate project project project project project goal plan start finish 20
  123. 123. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Systems Development Life Cycle Inside Project Life Cycle Define Plan Execute Close Evaluate project project project project project goal plan start finish Imple- Mainte- Planning Analysis Design nance & mentation Support 20
  124. 124. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Systems Development Life Cycle Inside Project Life Cycle Define Plan Execute Close Evaluate project project project project project goal plan start finish Imple- Mainte- Planning Analysis Design nance & mentation Support 20
  125. 125. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Extreme Project Management (XPM) 21
  126. 126. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Extreme Project Management (XPM) Extreme Project Management (De Carlo (2004)) The art and science of facilitating and managing the flow of thoughts, emotions, and interactions in a way that produces valued outcomes under turbulent and complex conditions: those that feature high speed, high change, high uncertainty, and high stress. 21
  127. 127. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Extreme Project Management (XPM) Extreme Project Management (De Carlo (2004)) The art and science of facilitating and managing the flow of thoughts, emotions, and interactions in a way that produces valued outcomes under turbulent and complex conditions: those that feature high speed, high change, high uncertainty, and high stress. • embrace unpredictability and change of projects 21
  128. 128. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Extreme Project Management (XPM) Extreme Project Management (De Carlo (2004)) The art and science of facilitating and managing the flow of thoughts, emotions, and interactions in a way that produces valued outcomes under turbulent and complex conditions: those that feature high speed, high change, high uncertainty, and high stress. • embrace unpredictability and change of projects • emphasis flexibility and adaptability 21
  129. 129. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Extreme Project Management (XPM) Extreme Project Management (De Carlo (2004)) The art and science of facilitating and managing the flow of thoughts, emotions, and interactions in a way that produces valued outcomes under turbulent and complex conditions: those that feature high speed, high change, high uncertainty, and high stress. • embrace unpredictability and change of projects • emphasis flexibility and adaptability • embrace new ideas, tools, methods 21
  130. 130. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Extreme Project Management (XPM) Extreme Project Management (De Carlo (2004)) The art and science of facilitating and managing the flow of thoughts, emotions, and interactions in a way that produces valued outcomes under turbulent and complex conditions: those that feature high speed, high change, high uncertainty, and high stress. • embrace unpredictability and change of projects • emphasis flexibility and adaptability • embrace new ideas, tools, methods • encourage creativity and learning 21
  131. 131. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Project Management Body of Knowledge (PMBOK) from the Project Management Institute (PMI) 22
  132. 132. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Project Management Body of Knowledge (PMBOK) from the Project Management Institute (PMI) main areas for understanding project management • project integration management (coordination) 22
  133. 133. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Project Management Body of Knowledge (PMBOK) from the Project Management Institute (PMI) main areas for understanding project management • project integration management (coordination) • project scope management 22
  134. 134. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Project Management Body of Knowledge (PMBOK) from the Project Management Institute (PMI) main areas for understanding project management • project integration management (coordination) • project scope management • project time management 22
  135. 135. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Project Management Body of Knowledge (PMBOK) from the Project Management Institute (PMI) main areas for understanding project management • project integration management (coordination) • project scope management • project time management • project cost management 22
  136. 136. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Project Management Body of Knowledge (PMBOK) from the Project Management Institute (PMI) main areas for understanding project management • project integration management (coordination) • project scope management • project time management • project cost management • project quality management 22
  137. 137. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Project Management Body of Knowledge (PMBOK) from the Project Management Institute (PMI) main areas for understanding project management • project integration management (coordination) • project scope management • project time management • project cost management • project quality management • project human resource management 22
  138. 138. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Project Management Body of Knowledge (PMBOK) from the Project Management Institute (PMI) main areas for understanding project management • project integration management (coordination) • project scope management • project time management • project cost management • project quality management • project human resource management • project communications management 22
  139. 139. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Project Management Body of Knowledge (PMBOK) from the Project Management Institute (PMI) main areas for understanding project management • project integration management (coordination) • project scope management • project time management • project cost management • project quality management • project human resource management • project communications management • project risk management 22
  140. 140. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Project Management Body of Knowledge (PMBOK) from the Project Management Institute (PMI) main areas for understanding project management • project integration management (coordination) • project scope management • project time management • project cost management • project quality management • project human resource management • project communications management • project risk management • project procurement management (inparticular concerned with external resources) 22
  141. 141. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Summary — Take Home Message Summary 23
  142. 142. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Summary — Take Home Message Summary • eras of IT 23
  143. 143. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Summary — Take Home Message Summary • eras of IT • IT project management 23
  144. 144. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Summary — Take Home Message Summary • eras of IT • IT project management • project life cycle 23
  145. 145. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Summary — Take Home Message Summary • eras of IT • IT project management • project life cycle • systems development life cycle 23
  146. 146. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Summary — Take Home Message Summary • eras of IT • IT project management • project life cycle • systems development life cycle Take Home Message 23
  147. 147. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Summary — Take Home Message Summary • eras of IT • IT project management • project life cycle • systems development life cycle Take Home Message • IT ubiquitous 23
  148. 148. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Summary — Take Home Message Summary • eras of IT • IT project management • project life cycle • systems development life cycle Take Home Message • IT ubiquitous • IT management complex, difficult, and necessary 23
  149. 149. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Summary — Take Home Message Summary • eras of IT • IT project management • project life cycle • systems development life cycle Take Home Message • IT ubiquitous • IT management complex, difficult, and necessary • IT projects can fail 23
  150. 150. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Summary — Take Home Message Summary • eras of IT • IT project management • project life cycle • systems development life cycle Take Home Message • IT ubiquitous • IT management complex, difficult, and necessary • IT projects can fail • IT project management complex, difficult, and necessary 23
  151. 151. Introduction ITPM Intro IT Project Management Context Project Life Cycle XPM & PMBOK Summary Summary — Take Home Message Summary • eras of IT • IT project management • project life cycle • systems development life cycle Take Home Message • IT ubiquitous • IT management complex, difficult, and necessary • IT projects can fail • IT project management complex, difficult, and necessary • basic terms in IT project management: project life cycle, systems development life cycle 23

×