Construction Leadership- Leadership Training


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  • Construction expert with huge tool belt tackling the “real” tasks with a helper or two. (Put the tool belt away and only help when necessary)
  • JFK Lincoln
  • Injuries --- leader unfocused or too focused on one thing,- doing instead of teaching,- responsibility to your volunteers loss of volunteers --- were they engaged- feel useful,- were they treated with respect,- did they learn something ***Case study- Resource Director speaking to potential sponsor. Woman got up and asked about women not being welcome to participate. When questioned the woman replied her daughter who had been a project manager for a large construction company for several years had volunteered and would not go back. While on site she had told the leadership about her construction experience but the only jobs she was given were sweeping floors, hauling material, nailing plywood. At one point she was cutting some lumber for someone and a Crew Leader took the saw from her and asked her to go sort nails. 3)Delays--- be prepared for the days tasks,- know what needs to be done,- know what equipment and materials your crew will need for the task,- make sure they have them,- have a plan for what is next,- look around is everybody engaged,- is where your staging your project going to interfere with others that will be done that day,- are there hazards that need to moved or blocked for everyone's safety 4) Loss of sponsor- -- ***Case study- New Sponsor on site for first time. An experienced Leader, maybe stressed maybe thought they were being funny, was very gruff and boisterous with volunteers. The next week the Resource Director got a phone call from the HR director of that sponsor saying she had received 11 emails from people who had been onsite saying they felt like they were “treated like they were stupid” and “talked down to” and that “they had not given up their Saturday to be yelled at” these were actual quotes from the emails the HR Director received. In all she had received 11 complaints from 31 volunteers. By the way the HR Director was one of those volunteers. Even after many apologies the sponsor decided to take their money else where.
  • Construction Leadership- Leadership Training

    1. 1. Habitat for Humanity Saint Louis CREW LEADER TRAINING <ul><li>LEADERSHIP </li></ul>
    2. 2. <ul><li>Habitat for Humanity Saint Louis </li></ul><ul><li>Bill Goodrich </li></ul><ul><li>Project Manager </li></ul><ul><li>Jacinta Witherspoon </li></ul><ul><li>Volunteer Services Manager </li></ul><ul><li>[email_address] </li></ul><ul><li>314-371-0400 x 27 </li></ul>
    3. 4. Who Are You? <ul><li>DIY’s? </li></ul><ul><li>Construction Pro’s? </li></ul><ul><li>Potential Volunteers? </li></ul><ul><li>Future Crew Leaders? </li></ul>
    4. 5. Why we need more leadership <ul><li>Homebuyers with a dream </li></ul><ul><li>Volunteers </li></ul><ul><li>Limited Staff </li></ul><ul><li>50 BY 15 </li></ul>
    5. 6. Habitat Hierarchy <ul><li>Construction Manager (Red) </li></ul><ul><li>Project Managers (Blue) </li></ul><ul><li>Site Assistants (Green) </li></ul><ul><li>House Leaders (Purple or Tan) </li></ul><ul><li>Site Safety Observers (Orange) </li></ul><ul><li>Crew Leaders (Teal) </li></ul><ul><li>Crew Leaders in Training (White) </li></ul><ul><li>Task Leaders </li></ul><ul><li>Homebuyers (Light Blue) </li></ul><ul><li>Volunteers </li></ul>
    6. 7. Habitat Construction Leadership <ul><li>MAIN MISSION - Insure all volunteers are engaged in a safe, productive manner. </li></ul><ul><ul><li>(Volunteers are already inspired and motivated – our job is not to “ruin” their enthusiasm) </li></ul></ul><ul><li>FOUR FUNCTIONS : </li></ul><ul><ul><li>COACH - demonstrate the proper way to do the assigned task, teach necessary skills, organize the work group. </li></ul></ul><ul><ul><li>SAFETY - insure proper procedures are followed and required safety equipment is used. </li></ul></ul><ul><ul><li>QUALITY CONTROL - maintain high standards while completing tasks on schedule. </li></ul></ul><ul><ul><li>FOSTER TEAMWORK – build team environment; make it fun. (“Please”, “thank you” and “good job” are the magic words) </li></ul></ul>
    7. 8. Habitat Construction Leadership <ul><li>Crew Leader Responsibilities </li></ul><ul><ul><li>Meet with house leader and get assignments </li></ul></ul><ul><ul><li>Supervise equipment set-up and cleanup </li></ul></ul><ul><ul><li>Gather appropriate workers for each task </li></ul></ul><ul><ul><li>Observe safety, ensure quality, and engage volunteers </li></ul></ul><ul><li>What We Want to Avoid </li></ul><ul><ul><li>Volunteer idleness = inefficiency + apathy </li></ul></ul>
    8. 10. What qualities make a great leader?
    9. 11. What qualities make a great Habitat leader?
    10. 12. WHY VOLUNTEER ? <ul><li>The Mission </li></ul><ul><li>Learn new skills </li></ul><ul><li>Building community </li></ul><ul><li>Exercise </li></ul><ul><li>Teamwork </li></ul><ul><li>Have Fun </li></ul>
    11. 13. “ Motivation is the art of getting people to do what you want them to do because they want to do it.” Author Unknown
    12. 14. Is this really good leadership?
    13. 15. Volunteers are here to participate
    14. 17. Asking Questions <ul><li>Listen </li></ul><ul><li>Empower </li></ul><ul><li>Learn </li></ul>
    15. 19. POSITIVE INTERACTIONS <ul><li>Open-minded </li></ul><ul><li>Enthusiastic </li></ul><ul><li>Humble </li></ul><ul><li>Fun </li></ul>
    16. 21. EMPOWERING THE VOLUNTEER <ul><li>Goals </li></ul><ul><li>Respect </li></ul><ul><li>Training </li></ul><ul><li>Encouragement </li></ul><ul><li>Listen </li></ul>
    17. 22. When the Habitat Crew Leader is done leading, the volunteers say, “Amazing: we did it, all by ourselves!” -Lao Tsu Tao Te Ching (paraphrased)
    18. 25. Carpentry Humility <ul><li>The difference between the Master and the Apprentice is that the Master can better hide their mistakes. </li></ul>
    19. 27. The cost when things go WRONG <ul><li>Injuries </li></ul><ul><li>Loss of volunteers </li></ul><ul><li>Delays in Construction Schedule </li></ul><ul><li>Loss of Sponsors $ </li></ul>
    20. 30. <ul><li>Share and follow a plan </li></ul><ul><li>Brevity and clarity </li></ul><ul><li>Listen </li></ul>COMMUNICATION
    21. 32. Crew Leader Hats <ul><li>Fore-person </li></ul><ul><li>Motivator </li></ul><ul><li>Teacher </li></ul><ul><li>Safety </li></ul><ul><li>Fan </li></ul>
    22. 33. There Is A Plan! <ul><li>Habitat Staff are Pro’s </li></ul><ul><li>Leaders have experience </li></ul><ul><li>System designed for Success </li></ul>
    23. 34. <ul><li>“ A good objective of Leadership is to help those that are doing poorly to do well and to help those that are doing well to do even better.” </li></ul><ul><li>- Jim Rohn </li></ul>
    24. 36. Questions ?
    25. 37. <ul><li>Jacinta Witherspoon </li></ul><ul><li>Volunteer Services Manager </li></ul><ul><li>Habitat for Humanity Saint Louis </li></ul><ul><li>[email_address] </li></ul><ul><li>314-371-0400 x 27 </li></ul>