Certificate in Project Management

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Certificate in Project Management

  1. 1. Certificate in Project Management PROGRAM HANDBOOK Developed by Continuing Studies and Executive Education, Sauder School of Business in collaboration with the Faculty of Applied Science www.tech.ubc.ca/project
  2. 2. Contact Information UBC Certificate in Project Management UBC Continuing Studies Division of Applied Technology UBC Robson Square 800 Robson Street Vancouver, BC Canada V6Z 3B7 UBC Sauder School of Business Executive Education UBC Robson Square 800 Robson Street Vancouver, BC Canada V6Z 3B7 Registration and Student Services Tel: 604-822-1420 Fax: 604-822-1499 Email: student.services@tech.ubc.ca Web: www.tech.ubc.ca/project This program handbook is current as of July 15, 2005. Note that future editions of this program handbook may contain changes to program requirements and policies that supersede those outlined in this book, except where participants are notified otherwise. Copyright 2005 UBC University of British Columbia The Certificate in Project Management (July 2005) ii All rights reserved. Printed in Canada.
  3. 3. Contents Contact Information .......................................................................................................... ii Program Overview ............................................................................................................. 1 Program History ........................................................................................................................ 1 Program Approach ..................................................................................................................... 2 Who Should Take This Program ...................................................................................................2 Program Benefits ....................................................................................................................... 2 Program Format ........................................................................................................................ 3 Curriculum ......................................................................................................................... 4 Project Management Knowledge Areas ......................................................................................... 5 Program and Admission Information ................................................................................. 7 Program Completion Requirements .............................................................................................. 7 Assessment Methods .................................................................................................................. 8 Graduation Criteria .................................................................................................................... 8 Admission Information ............................................................................................................... 8 Application Process .................................................................................................................... 9 Program Fees .......................................................................................................................... 10 Program Policies ...................................................................................................................... 11 Administration ................................................................................................................. 14 Instructors .............................................................................................................................. 15 Program Advisory Committee .................................................................................................... 15 Certificate in Project Management Administration ........................................................................ 16 Application Form.............................................................................................................. 17 UBC Certificate in Project Management (July 2005) iii
  4. 4. Program Overview Increasingly, today’s leading companies need project management specialists capable of delivering mission-critical work on time and on budget. A solid understanding of sound project management techniques and processes and the confidence to apply them appropriately are essential to project success. UBC’s Certificate in Project Management is tailored to address the learning needs of experienced project managers facing new challenges and novice managers leading their first project. The curriculum is focused on providing participants with the knowledge and skills they need to excel as project managers and is compatible with the project management industry standard set by the Project Management Institute (PMI). The UBC Certificate in Project Management is delivered in three different versions, part-time, full- time intensive or 100% online. This allows participants to choose a program best suited to their learning needs. All three versions offer a well-rounded educational experience using an interactive combination of lectures, readings, small-group work, discussions and group projects. Program History The UBC Certificate in Project Management was developed in response to an identified need among aspiring project managers and experienced project managers who want to develop and enhance new skills. It offers a formal education program with opportunities to apply lessons learned in practical situations. The program was developed in collaboration with individual professionals in the project management field including self-employed consultants and project managers working in large and small organizations. The intent was to fill a niche that was not being served by any other project management program. UBC Certificate in Project Management (July 2005) 1
  5. 5. Program Approach The program reflects the reality faced by today’s project managers by tying concepts and practices from every aspect of the project management process together. Each program whether full-time, part-time or 100% online will provide you with a core curriculum of modules that mirror real-world projects. Different emphases are provided in each program from focusing on the importance of working within teams to applying specialized concepts and ideas to real workplace situations. The programs are designed so that as each module is completed, a foundation is established upon which each subsequent module will build. This progression ensures that participants emerge with the theoretical knowledge and practical skills that are critical in today’s workplace. As participants move through the various modules of the program, they develop a greater understanding of the full breadth of project management. Who Should Take This Program The program is designed for aspiring and experienced project managers, as well as project team leaders and team members wanting to expand their professional competencies to include the knowledge and skills that allow them to plan, participate and/or execute projects. The program is relevant to those working in most industries including the high-tech, corporate, education, government and small business sectors. Program participants must have, at minimum, a high school diploma, three years of work experience or a combination of relevant work experience and education, and fluency in the English language before entering the program. While work experience is not strictly interpreted as project management experience, some experience in this area is encouraged. Program Benefits The UBC Certificate in Project Management offers unique advantages to participants who want to strengthen existing competencies and add new tools and techniques to their skill-set in order to enhance their professional expertise and provide value to companies and clients. The program can help you: fast-forward your career with state-of-the-art project management skills and techniques become a project management expert within your industry, ensuring timely and cost- effective completion of critical projects transition from project specialist to a leader of high-functioning project teams enhance your performance and ability to contribute to the company’s bottom-line results. UBC Certificate in Project Management (July 2005) 2
  6. 6. Program Format The following outline provides a comparison of the three program delivery versions available for completing the UBC Certificate in Project Management. Option 1 Option 2 Option 3 Part-Time Program Full-time Intensive 100% Online Program Program Format & Created for those with Created for those who Created for those who Curriculum full-time job have the opportunity to want a flexible learning responsibilities, the study full-time, the environment, the program is delivered in a program is delivered over curriculum is delivered in part-time classroom 17 weeks in face-to-face four 100% online courses format. The curriculum seminar and computer lab focused on PMI standards. consists of a core program environments with Courses include: Project of face-to-face sessions assignment / team project Management with assignment / team work completed in class. Fundamentals, project work completed The curriculum consists of Managing Project outside of class. knowledge areas focused Schedules and Budgets, Participants complete the on PMI standards, a Project Risk Management core program as a group, structured experience and Project Leadership and then select learning in teams as well Skills. The online program specialization courses that as obtaining a proficiency includes individual and meet their personal in MS Project. group assignments. interests & needs. Curriculum Yes Yes Yes Focused on PMI Standards Duration of Program requirements Program requirements are Program requirements Program must be completed within completed in must be completed within two years. approximately 17 weeks. two years. Visit www.tech.ubc.ca/project for current schedules, application deadlines, and more details on the three versions of the program. Curriculum is subject to change. UBC Certificate in Project Management (July 2005) 3
  7. 7. Curriculum The UBC Certificate in Project Management is based on the Project Management Institute (PMI) Body of Knowledge. The programs offer an in-depth understanding of project management and assists participants to develop practical skills by learning leading-edge practices and tools. Participants are encouraged to refer to the Project Management web site at www.tech.ubc.ca/project for current program times, dates, descriptions and where applicable, locations. The curriculum that comprise the certificate program will change over time to reflect the needs of participants, developments in the profession and the availability of UBC resources. UBC Certificate in Project Management (July 2005) 4
  8. 8. Project Management Knowledge Areas Following is a list and description of the project management knowledge areas covered in each certificate program: Project Management Context and Processes Scope and Deliverables Project Planning and Scheduling Change and Transition Management Strategies for Risk Management Effective Communication Effective Human Resource Management in Project Environments Cost Management Selection and Procurement Quality Management Project Management Context, Processes and Integration Explore project management methodologies, project life cycles, phases and alternative work- breakdown structures. Participants also examine processes repeated throughout a project life cycle, plan development, project execution and continuous change control. Scope and Deliverables Learn how effective scope and deliverables management contributes to the success of the project. Topics include methods for prioritizing and selecting projects, defining scope, preparing a project charter and using a work breakdown structure (WBS) to break scope into concrete, distinct and measurable deliverables. Learn how to verify scope against business needs and how to manage the inevitable changes that occur. Project Planning and Scheduling Planning and scheduling issues can lead to conflict throughout the project life cycle. This module deals with the fundamentals of project planning and scheduling and provides participants with practices and techniques they can use to ensure their plans are practical, feasible and acceptable to all stakeholders. Change and Transition Management Participants learn to assess an organization’s readiness for change, gain and commitment, identify the impacts of change, identify and manage resistance, and use corporate strengths to manage change. Business process redesign, continuous improvement, and preparing a change and transition management plan will also be covered. UBC Certificate in Project Management (July 2005) 5
  9. 9. Strategies for Risk Management Risk management includes anticipating what can go wrong, assessing the probability of the risk occurring, developing mitigation strategies to avoid or minimize the risk, and implementing and communicating a risk management plan to clients and management. Participants explore best practices in innovative risk reduction from various industries. Effective Communication Effective Communication highlights key aspects of project communication, including communication planning, information distribution, performance reporting and administrative closure. Participants learn about the dynamics of interpersonal communication, barriers to successful communication, and remedial actions, and develop practical techniques to improve communications among project stakeholders. Effective Human Resource Management in Project Environments To survive in a project environment, project managers must be able to organize, communicate, motivate, negotiate, manage conflict and lead effectively. Participants learn proven team building, motivational and conflict resolution techniques to help them realize the most from their human resources. Cost Management Preparing realistic project budgets and systematically managing cost is vital to project success. This module deals with the fundamentals of resource planning, cost estimating, cost management and control, and provides participants with effective tools to ensure the project is completed within budget. Selection and Procurement A significant element of project management involves the management of contracts with third party vendors and service providers. Participants will develop a step-by-step checklist for successful procurement management, and will explore the cultural issues of integrated “insourced” and “outsourced” teams. Quality Management Ensuring high levels of customer satisfaction is a critical outcome for any project. This module steps through the processes required to ensure the project satisfies the needs for which it was undertaken. Project Quality Management includes creating a quality policy, objectives, responsibilities and an implementation plan that addresses quality assurance, quality control, and quality improvement processes. UBC Certificate in Project Management (July 2005) 6
  10. 10. Program and Admission Information Program Completion Requirements Once admitted into the UBC Certificate in Project Management, participants must complete all requirements for graduation within the specified program duration timeframe. The most current information on program requirements is available on the www.tech.ubc.ca/project web site. UBC Certificate in Project Management (July 2005) 7
  11. 11. Assessment Methods Program participants are assessed according to University assessment guidelines to ensure successful acquisition of skills and concepts. Assessment is based on attendance and participation, assignments, presentations and projects if applicable. Graduation Criteria To be granted the UBC Certificate in Project Management, participants must successfully complete the required course of study and receive either a “pass” or, in courses that are numerically graded, no less than 60%. In a typical educational program, students are obligated to make up for incomplete or failed assignments and courses by retaking courses on their own time at their own expense. Because of the cohort nature of the part-time and full-time intensive programs, this is not always practical or possible. As such, in the case of incomplete or failed assignments and courses, individual accommodations may be made by the Program Leader for a make-up assignment, project, exam or course. However, in keeping with standard academic practice, students will be required to cover expenses for any additional coursework, supervision or assessment involved. The UBC grading scale: 90 – 100% A+ 85 – 89% A 80 – 84% A- 76 – 79% B+ 72 – 75% B 68 – 71% B- 64 – 67% C+ 60 – 63% C (60% is the minimum passing grade) Below 60% F Admission Information A limited number of applicants are admitted to the UBC Certificate in Project Management. Information on application forms and supporting documents should be as thorough as possible so that the admissions committee will have sufficient information on each candidate to base their decision. Meeting minimum requirements does not ensure admission to the program. UBC Certificate in Project Management (July 2005) 8
  12. 12. Application Process The UBC Certificate in Project Management has a formal admissions procedure to ensure quality education and student support services. The admissions process also helps to ensure that the needs, intentions, and expectations of participants are adequately matched to the program’s objectives and capabilities. The application process has been streamlined. To apply: choose a mode of study to suit your learning needs (part-time, full-time intensive or 100% online) choose a program start date complete the online application form submit the supporting documents for evaluation upon acceptance, submit required fees Session Start Dates Program start dates and admission deadlines are provided online at www.tech.ubc.ca/project Application Form Complete the online application form, which is available at www.tech.ubc.ca/project. Attach supporting documents, if possible. Supporting Documents In addition to the application form, you should also provide the following documents to support your application: a one-page letter of intent that specifies your goals and objectives for taking the program a résumé or curriculum vitae documenting your educational achievements and relevant work or volunteer experience. Evaluation of Applications An admissions committee reviews all applications. Individuals are advised in writing whether they have been accepted into the program. UBC Certificate in Project Management (July 2005) 9
  13. 13. Program Fees Participants should be aware that in some cases textbooks and materials related to courses may constitute an additional cost to the fees outlined below. Option 1 Option 2 Option 3 Part-Time Program Full-time Intensive 100% Online Program Program Program Fees The registration fee for the The total registration fee The total registration fee core part-time program is for the full-time intensive for 100% online program $5,500 CAD, payable in program is $8750.00 CAD, is $8,000 CAD ($2,000.00 two installments. payable in two CAD for each course). A installments. one-time fee of $175 is The fee for the also required to cover specialization ranges from program administration $2,500-$4,000 depending costs. on the specialization and courses selected. Payment Core Program: A non- A non-refundable deposit The $175 administration Options refundable deposit of of $2,000 is due upon fee is payable upon $1,000 is due upon acceptance into the acceptance into the acceptance into the program, and the balance program. program, and the balance of $6,750 is due one week of $4,500 is due one week prior to the start of the All other course fees are prior to the start of the program. paid on a course-by-course core program. basis. Student loans are available Specialization: fees in the (to a maximum of $5,440 Visit: specialization component for students without www.tech.ubc.ca/project are paid on a course-by- dependants, and up to for more details on the course basis. $8,160 for students with current schedule and dependants). individual course costs. Visit: www.tech.ubc.ca/project See for more details on the www.tech.ubc.ca/funding current schedule and for details. individual course costs. Fees are subject to change. UBC Certificate in Project Management (July 2005) 10
  14. 14. Program Policies The policies in this section apply to participants enrolled in the UBC Certificate in Project Management. Changes to Curriculum The courses that comprise the UBC Certificate in Project Management will change over time to reflect the needs of participants, developments in the field of project management, and the availability and best use of UBC resources. As certificate programs evolve, the following guidelines apply to minor changes: as the curriculum changes over time, participants are expected to complete the overall requirements that were mandatory at the date of their acceptance into the program participants who have completed courses that are subsequently removed from the program curriculum will receive credit for those courses. In the event of a major program change, participants will be notified of options for completing under old or new program requirements. Extensions Under exceptional circumstances, extensions may be granted. To apply for an extension, complete and submit a Program Extension Record form online at: www.tech.ubc.ca/forms/index.html Limited Enrolment A limited number of applicants are admitted to the UBC Certificate in Project Management. This number can vary depending on the availability of instructors and teaching facilities. Meeting minimum requirements does not ensure admission to the program. Availability of Courses Delivery format choices and course locations are reviewed regularly to respond to participants’ needs, changing technologies and availability of facilities. Prior Learning Assessment/Advanced Standing We are unable to accommodate requests for prior learning assessment, course substitution or advanced standing. UBC Certificate in Project Management (July 2005) 11
  15. 15. Academic Conduct UBC Continuing Studies takes academic misconduct in the form of cheating and plagiarism seriously and such activities are not tolerated. Students found cheating or plagiarizing will meet stiff penalties which may include dismissal from the program or course with a failing grade with no refund of tuition fees. For additional information about cheating and plagiarism policies, please read UBC Policy #85 Scholarly Activity located at www.universitycounsel.ubc.ca/policies/policy85.pdf Professional and Ethical Conduct The special nature of our programs obligates UBC Continuing Studies to foster a learning environment that respects the diversity of individuals, but also applies standards and ethics in keeping with a professional, adult workplace. Our goal is to make programs a positive learning experience. Therefore students in our programs are expected to conduct themselves in accordance with professional standards of behaviour, respect and scholarly integrity. The ability to work respectfully in a team environment and specifically with other students, instructors and staff is essential and will be assessed in one or more aspects of the program. In addition, the Senate of the University may require a student to withdraw from the University at any time for unsatisfactory conduct, for failure to abide by regulations, for unsatisfactory progress in a program of studies or training, or for any other reason which is deemed to show that withdrawal is in the interests of the student and/or the University. In such cases there will be no refund of tuition. Use of Information Technology Participants must abide by the UBC IT Services Policy #104: Responsible Use of Information Technology Facilities and Services. For details, see www.itservices.ubc.ca/support/policies/rup.html. Computer Access It is expected that participants of this program have a computer with Internet access and a printer at home. As an alternative, there are computers available for use during library hours, as well as printing facilities for a small fee, in the UBC Robson Square library. UBC Certificate in Project Management (July 2005) 12
  16. 16. Withdrawal Policy Withdrawing from a Course (part-time or 100% online): UBC Continuing Studies requires notice of withdrawal from a course at least three business days before the course begins. Notification may be made in writing or by phoning the registration office at 604-822- 1420. Be sure to include your name and student number, the course number and start date. After such notification, UBC Continuing Studies will issue a refund. An administration charge of $25 and any non-refundable charges will be deducted for each course. Withdrawing from the Program (full-time intensive program): Participants may withdraw from the full-time intensive program at any time but should notify Student Services in writing of the reasons for the withdrawal. Tuition fees are non-refundable. Cancellation Policy Class and Speaker Cancellations: UBC Continuing Studies is sometimes forced to cancel or postpone a class or speaker or provide substitute lecturers, and does not guarantee that a particular class or speaker will be available at a particular scheduled time. When appropriate, UBC Continuing Studies will schedule an additional class and/or activity. Program Cancellation: Please note that this program will be offered only if sufficient numbers of students are enrolled. Notwithstanding your acceptance into the program, this program may be cancelled by UBC Continuing Studies without prior notice at any time up to 21 days before the start of classes. Cancellation may be due to insufficient enrolment or other reasons. Taking Courses Prior to Applying to the Program (part-time program only) As specialization courses are open to the general public participants may take up to 40 hours of courses before making a formal application to the program. This will help participants decide if the UBC Certificate in Project Management program is the appropriate professional development program for them. In order to apply the credit for these courses toward a specialization within the part-time certificate, participants must have successfully completed the required course assignments. UBC Certificate in Project Management (July 2005) 13
  17. 17. Administration UBC Continuing Studies presents the UBC Certificate in Project Management in partnership with Executive Education, Sauder School of Business and in collaboration with the UBC Faculty of Applied Science. All three groups recognize the need for skilled project managers and are committed to delivering a program that graduates innovative leaders in this field. UBC Continuing Studies also offers award-winning certificate programs in Internet Marketing, Internet Publishing and E-Business Management, as well as innovative programs in Software Engineering, Internet Systems Administration, Internet Programming and Multimedia. Continuing Studies is one of the largest providers of technology-related education in Canada. UBC Sauder School of Business is one of Canada’s leading business schools. It offers management development and strategic organizational development programs that enable individuals to lead their organizations into the future. UBC Faculty of Applied Science is British Columbia’s only comprehensive engineering school. It offers outstanding and distinctive programs through six engineering departments and six research centres, while engaging in research, scholarly activity and professional service of the highest calibre. All activities are delivered with a forward-thinking, results-oriented and community- responsive approach. UBC Applied Science also includes the Schools of Architecture and Nursing. UBC Certificate in Project Management (July 2005) 14
  18. 18. Instructors The face-to-face courses in the UBC Certificate in Project Management are taught by professionals in the field who bring their education and work experience into the classroom as well as by Sauder School of Business and Business Administration faculty and Continuing Studies Applied Technology instructors. The 100% On-line program tailors the instructor’s expertise into an online learning format. The instructors have been selected to provide a balance of academic instruction and real-world experience, and they ensure that the program is comprehensive and dynamic. Our instructors not only know project management because they work in the field, they also know how to effectively communicate their knowledge to participants. Our teaching staff includes instructors who work as independent consultants or as full-time staff in companies that practice project management. Program Advisory Committee The UBC Certificate in Project Management was developed by UBC Continuing Studies in partnership with Executive Education, Sauder School of Business and the UBC Faculty of Applied Science, with significant input from professional project managers who are active in this field, both in their careers and their professional associations. Tom Callen VP Education Project Management Institute West Coast BC Chapter Vivian Forssman Principal Knowledge Architecture Inc. Paul Kedrosky Professor UBC Sauder School of Business Pam Williams Senior Program Leader, Division of Applied Technology UBC Continuing Studies UBC Certificate in Project Management (July 2005) 15
  19. 19. Kathy Bright Assistant Dean & Executive Director Executive Education, UBC Sauder School of Business Certificate in Project Management Administration William Koty Director, Division of Applied Technology UBC Continuing Studies Pam Williams Senior Program Leader, Division of Applied Technology UBC Continuing Studies UBC Certificate in Project Management (July 2005) 16
  20. 20. Application Form Online Application Form: www.tech.ubc.ca/project Applicants should read and thoroughly understand the Program Handbook before applying to the program. Payment of tuition fees in full is required upon acceptance into the program. In addition to filling out this or the online application form, please ensure you have included the following with your application: a résumé or curriculum vitae documenting education achievements and recent work and volunteer experience, including the name and phone numbers of three references a brief word-processed letter of intent that specifies your goals, interests, program expectations and describes your level of computer knowledge and experience. If you are unable to submit your application online you may instead mail in or fax the following completed application form. Mode of Study: Part-time Program Full-time Intensive Program 100% Online Program SESSION START DATE: ______________________ NAME TODAY’S DATE HOME ADDRESS CITY PROVINCE/STATE COUNTRY POSTAL/ZIP CODE WORK ADDRESS CITY PROVINCE/STATE COUNTRY POSTAL/ZIP CODE TELEPHONE (DAY) FAX EMAIL UBC Certificate in Project Management (July 2005) 17
  21. 21. Admission Procedures Applicants must complete either the online application or paper-based form thoroughly and supply the requested documents so that the admissions committee will have sufficient information on which to base their decision. You should include a résumé and curriculum vitae with the application. 1. Educational Background a. List all degree(s), diplomas, certificates, and other formal or informal courses of study/qualifications you consider relevant to your application. Applicants may be requested to provide a copy of post-secondary transcripts, diplomas or degrees. DEGREE/CERTIFICATE/DIPLOMA INSTITUTION YEAR COMPLETED DEGREE/CERTIFICATE/DIPLOMA INSTITUTION YEAR COMPLETED b. List, in chronological order, all project-management or management-related courses in which you are currently enrolled or have completed in the last three years (use additional page if needed). INSTITUTION COURSE NAME YEAR COMPLETED INSTITUTION COURSE NAME YEAR COMPLETED 2. Work Experience Give details about your current work experience or attach a résumé if preferred. NATURE OF ACTIVITY COMPANY/ORGANIZATION YEAR(S) NATURE OF ACTIVITY COMPANY/ORGANIZATION YEAR(S) UBC Certificate in Project Management (July 2005) 18
  22. 22. 3. Letter of Intent In a separate letter of intent, define your interests, program expectations and the goals you expect to achieve upon completion of the program. Please also comment on your level of computer literacy and familiarity with the Internet. Maximum of 500 words. 4. References List the names and phone numbers of three academic or professional references, and include their affiliation to you. NAME AFFILIATION TELEPHONE NAME AFFILIATION TELEPHONE NAME AFFILIATION TELEPHONE This form and all letters and supporting documents should be sent to: Certificate in Project Management Continuing Studies Division of Applied Technology The University of British Columbia 800 Robson Street Vancouver, BC V6Z 3B7 Fax: 604-822-1499 Online Application Form: www.tech.ubc.ca/project UBC Certificate in Project Management (July 2005) 19

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