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  • 1. LIVE Next Generation Portals: The 2.0 End User Experience Jan. 21, 2007 ALA Midwinter Stephen Abram, MLS Vice President, Innovation Chief Strategist, SirsiDynix Institute
  • 2. Looking too close
  • 3. The Landscape Today
  • 4. The Emerging Landscape
  • 5. Libraries core skill is not delivering information Libraries improve the quality of the question and the user experience
  • 6. What is our goal in creating as portal experience?
  • 7. All that matters is… The user •Community is not •Learning broken Karen Schneider •Interaction
  • 8. Focus on Their Needs
  • 9. What is the Magic Sauce? YouTube, Blogger, MySpace, Facebook, Bebo, Wikipedia, etc.
  • 10. Pandora
  • 11. Hmmmm, The magic seems sees to be social interaction!
  • 12. WEB 2.0 • RSS – really simple • Commentary and comments syndication • Personalization and My • Wikis Profiles • New Programming Tools: • Podcasting and MP3 files AJAX, API • Streaming Media – audio and video • Blogs and blogging • User-driven Reviews • Recommender Functionality • Rankings & User-driven • Personalized Alerts Ratings • Web Services • Instant Messaging and • Folksonomies, Tagging and Virtual Reference Tag Clouds • Photos (e.g. Flickr, Picasa) • Social Networking • Socially Driven Content • Open access, Open Source, • Social Bookmarking Open Content • Federated Search and OpenURL • Screencasting
  • 13. WEB 2.0 • RSS – really simple • Commentary and syndication comments • Wikis • Personalization and My Profiles • New Programming Tools: • Podcasting and MP3 files AJAX, API • Streaming Media – audio • Blogs and blogging and video • Recommender Functionality • User-driven Reviews • Personalized Alerts • Rankings & User-driven • Web Services Ratings • Folksonomies, Tagging and • Instant Messaging and Tag Clouds Virtual Reference • Photos (e.g. Flickr, • Social Networking Picasa) • Open access, Open Source, • Socially Driven Content Open Content • Social Bookmarking • Screencasting
  • 14. WEB 2.0 • RSS – really simple • Commentary and syndication comments • Wikis • Personalization and My Profiles • New Programming Tools: • Podcasting and MP3 files AJAX, API • Streaming Media – audio • Blogs and blogging and video • Recommender Functionality • User-driven Reviews • Personalized Alerts • Rankings & User-driven • Web Services Ratings • Folksonomies, Tagging and • Instant Messaging and Tag Clouds Virtual Reference • Photos (e.g. Flickr, • Social Networking Picasa) • Open access, Open Source, • Socially Driven Content Open Content • Social Bookmarking • Screencasting
  • 15. WEB 2.0 • RSS – really simple • Commentary and syndication comments • Wikis • Personalization and My Profiles • New Programming Tools: • Podcasting and MP3 files AJAX, API • Streaming Media – audio • Blogs and blogging and video • Recommender Functionality • User-driven Reviews • Personalized Alerts • Rankings & User-driven • Web Services Ratings • Folksonomies, Tagging and • Instant Messaging and Tag Clouds Virtual Reference • Photos (e.g. Flickr, • Social Networking Picasa) • Open access, Open Source, • Socially Driven Content Open Content • Social Bookmarking • Screencasting
  • 16. Tagging Bag of URLs Blogmarks Simpy Flickr General Del-icio.us Feed Me Links FURL Frassle Linkfilter Spurl Livemarks Stumble Upon Wists Dude, Check This Out! Scholarly openIBM Connotea (ArXiv) Unalog (Merlot) CiteULike Links Web Pages Source: DLIB
  • 17. WEB 2.0 • RSS – really simple • Commentary and syndication comments • Wikis • Personalization and My Profiles • New Programming Tools: • Podcasting and MP3 files AJAX, API • Streaming Media – audio • Blogs and blogging and video • Recommender Functionality • User-driven Reviews • Personalized Alerts • Rankings & User-driven • Web Services Ratings • Folksonomies, Tagging and • Instant Messaging and Tag Clouds Virtual Reference • Photos (e.g. Flickr, • Social Networking Picasa) • Open access, Open Source, • Socially Driven Content Open Content • Social Bookmarking • Screencasting
  • 18. WEB 2.0 • RSS – really simple • Commentary and syndication comments • Wikis • Personalization and My Profiles • New Programming Tools: • Podcasting and MP3 files AJAX, API • Streaming Media – audio • Blogs and blogging and video • Recommender Functionality • User-driven Reviews • Personalized Alerts • Rankings & User-driven • Web Services Ratings • Folksonomies, Tagging and • Instant Messaging and Tag Clouds Virtual Reference • Photos (e.g. Flickr, • Social Networking Picasa) • Open access, Open Source, • Socially Driven Content Open Content • Social Bookmarking • Screencasting
  • 19. Get your texthead to nexthead
  • 20. WEB 2.0 • RSS – really simple • Commentary and syndication comments • Wikis • Personalization and My Profiles • New Programming Tools: • Podcasting and MP3 files AJAX, API • Streaming Media – audio • Blogs and blogging and video • Recommender Functionality • User-driven Reviews • Personalized Alerts • Rankings & User-driven • Web Services Ratings • Folksonomies, Tagging and • Instant Messaging and Tag Clouds Virtual Reference • Photos (e.g. Flickr, • Social Networking Picasa) • Open access, Open Source, • Socially Driven Content Open Content • Social Bookmarking • Screencasting
  • 21. WEB 2.0 • RSS – really simple • Commentary and syndication comments • Wikis • Personalization and My Profiles • New Programming Tools: • Podcasting and MP3 files AJAX, API • Streaming Media – audio • Blogs and blogging and video • Recommender Functionality • User-driven Reviews • Personalized Alerts • Rankings & User-driven • Web Services Ratings • Folksonomies, Tagging and • Instant Messaging and Tag Clouds Virtual Reference • Federated Search • Social Networking • Socially Driven Content • Open access, Open Source, • Social Bookmarking Open Content • Screencasting
  • 22. What would social federated search look like? • SRU, SRW, Speed, RSS, visualization, faceted results, OS compliance, relevance tuning, all content, etc. • Grade 1 , Grade 3, High School • Beyond groups and clusters of content and users • Beyond journals – books, gov’t docs, chapters, reports, lab notes, … • Beyond bounded collections • Socially driven relevance, facets, visual display, tiled • Personalized • The default
  • 23. WEB 2.0 • RSS – really simple • Commentary and syndication comments • Wikis • Personalization and My Profiles • New Programming Tools: • Podcasting and MP3 files AJAX, API • Streaming Media – audio • Blogs and blogging and video • Recommender Functionality • User-driven Reviews • Personalized Alerts • Rankings & User-driven • Web Services Ratings • Folksonomies, Tagging and • Instant Messaging and Tag Clouds Virtual Reference • Photos (e.g. Flickr, • Social Networking Picasa) • Open access, Open Source, • Socially Driven Content Open Content • Social Bookmarking • Screencasting
  • 24. Simple Collaboration • MSN .NET Messenger Messenger • AOL Internet Messenger • ICQ • Yahoo! Messenger 90%+ of people from ages 15-25 • Yahoo! IMvironments have at least one IM • IRC account vs only 5% • Trillian, GAIM, MEEBO of over 30’s Most now with voice, video, co-browsing…Can you?
  • 25. IM: Instant Messaging • Thomas Ford Memorial Library – 50%! • Pennsylvania State University IM pilots now campus wide • SirsiDynix Docutek VRLPlus K-12 experience in New Zealand • Discover IM, JYBE, SMS and Skype • Grow into Virtual Reference • Collaborate on province-wide and national VR
  • 26. It’s about Cooperating and Sharing • Instant Messaging – by teams • Virtual Reference – Docutek VRL Plus • Texting, MSN, AIM, IM • Meebo • Trillian • GAIM • etc.
  • 27. WEB 2.0 • RSS – really simple • Commentary and syndication comments • Wikis • Personalization and My Profiles • Federated Search, OpenURL • Podcasting and MP3 files • Blogs and blogging • Streaming Media – audio • Recommender Functionality and video • Personalized Alerts • User-driven Reviews • Web Services • Rankings & User-driven • Folksonomies, Tagging and Ratings Tag Clouds • Instant Messaging and Virtual Reference • Social Networking • Photos (e.g. Flickr, • Open access, Open Source, Picasa) Open Content • Socially Driven Content • Screencasting • Social Bookmarking
  • 28. Reminder: 200,000-250,000 A DAY!
  • 29. Harvard…
  • 30. A sustainable social network for life. 95% of students in clients like U of Toronto, NCSU, Stanford, etc. 80% of all college and University students In North America.
  • 31. Darlene Fichter, 2006
  • 32. http://heyjude.wordpress.com/2006/09/01/music-inspires-library-20-matrix/
  • 33. Researchers Clubs Future Hobbyists Content & Future Component Components e-Resources: DE Learning & Education University and Colleges Schools and Public Libraries eGov, Card Holders Local and Programs & Government Alliances Collections Partners Faculties Connections & Students Resources Community Groups Emerging Model for Community, Learning and Research Enterprises Credit: adapted from Rick Luce, LANL
  • 34. Library 2.0
  • 35. The Long Tail of QUESTIONS libraries
  • 36. Credit: Lorcan Dempsey
  • 37. LIVE Stephen Abram, MLS VP Innovation, SirsiDynix Chief Strategist, SirsiDynix Institute Cel: 416-669-4855 stephen.abram@sirsidynix.com http://www.sirsidynix.com Stephen’s Lighthouse Blog http://stephenslighthouse.sirsidynix.com