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  • 1. 47 Marlborough Close, 34 Hillside Drive,Derbyshire, Breaston, Nottinghamshire, Long EatonDE72 4EH NG10 4AH19th/August/2011Dear Mr Bradbury,I am deeply sorry that when your jersey was sent to you, it had a tear in it. If you send it back to uswe will send you another jersey and we will reimburse you the cost of the postage also we will sendyou another jersey of your choice. We will also send you a £10 gift voucher for any of our stores. We canassure it will never happen again.If you have any further complaints/enquiries please E-mail us at: HockeyTownJerseys@hotmail.co.ukwe will be able to respond quicker and more efficiently.Sorry for you inconvenience.Yours sincerely,Samuel Lount SL

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