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    Standards Manual Standards Manual Document Transcript

    • Broward County Public Schools Technology Standards Procedure Manual
    • The School Board of Broward County, Florida Lois Wexler, Chairperson Darla L. Carter, Vice Chairperson Carole L. Andrews, Board Member Judie S. Budnick, Board Member Paul D. Eichner, Esq., Board Member Stephanie Arma Kraft, Esq., Board Member Miriam M. Oliphant, Board Member Dr. Robert D. Parks, Board Member Diana Wasserman, Board Member Dr. Frank R. Petruzielo, Superintendent of Schools Technology Guidelines Manual presented by: The Technology Standards Committee Maintained and distributed by: Education Technology Services & The Purchasing Department Rev. 04 06/23/98
    • Table of Contents Foreword_______________________________________________________________4 Obtaining Assistance and Support___________________________________________5 Procedure For Setting And Revising Technology Standards______________________6 Microcomputer Standards_________________________________________________14 Standard Laptop____________________________________________________________14 Special Applications Laptop___________________________________________________15 Student Laptop_____________________________________________________________16 Workstation – Student General Classroom______________________________________17 Workstation – Student Multimedia_____________________________________________18 GENERAL Footnotes...............................................................................................18 Workstation –Multimedia/CAD, Special Applications, W/17” Monitor_______________18 Workstation – Administrative_________________________________________________19 Standard Laptop____________________________________________________________20 Special Applications Laptop___________________________________________________21 Student Laptop_____________________________________________________________22 Workstation – Student General Classroom______________________________________23 Workstation – Student Multimedia_____________________________________________24 Workstation – Student Multimedia, W/17” Monitor_______________________________25 All-In-One__________________________________________________________________26 All-In-One, Student Multimedia_______________________________________________27 Administrative Workstation___________________________________________________28 High Demand, Black/White, Network, Multiplatform Printer_______________________29 Medium Demand, Black/White, Network, Multiplatform Printer____________________30 Low Demand, Black/White, Network Printer_____________________________________31 Low Demand, Black/White, Network Printer_____________________________________32 Special, Color, Multiplatform Network Printer___________________________________33 Low Demand, Color, Network Printer__________________________________________34 Low Demand, Color, Printer__________________________________________________35 Color Banner Printer________________________________________________________36 Color Banner Printer________________________________________________________37 High Quality, Inkjet, Color, Multiplatform, Network Printer_______________________38 APPENDIX A Telephone Contact List___________________________________________________41
    • APPENDIX B Rationale for Minimum Standards__________________________________________43 APPENDIX C Rationale For A Structured Approach To Application Software__________________47 APPENDIX D Technology Standard Title Page ___________________________________________53
    • School Board of Broward County Technology Guidelines Manual Foreword The School Board of Broward County has recently adopted a standards based approach to the application of technology for its schools and departments. This approach is an important building block towards creating a world class technology infrastructure capable of providing the latest in education, communications, and work flow systems to its users. To accomplish this goal, a method has been set in place by which to establish these standards. This document defines the process by which the School Board of Broward County will establish technology standards for use in procurement of technology in support of instruction, administration, and communications. 4
    • School Board of Broward County Technology Guidelines Manual Obtaining Assistance and Support • When considering the purchase of equipment, please consult your area Technology Response Team (TRT) for assistance in the intended use and configuration of the equipment. • To request an addition or a modification to an established standard, please contact your area Technology Response Team for assistance. • To request a waiver to a standard, please consult your area Technology Response Team. • For purchasing related issues, please contact the Purchasing Department. • For resolution to FAST on-line entry problems, please contact Systems & Procedures • To receive a copy of the minimum standards sheets for a product listed in this manual, please contact the Education Technology Services (ETS) Help Desk. • This document may be accessed via the School Board of Broward County (SBBC) Wide Area Network. Please contact the ETS Help Desk for assistance. Additional Information The following committees have been formed to address issues related to technology procurement, standardization, and implementation: • The Technology Standards Committee • The Vendor Accountability Committee • The ETS / TRT Committee 5
    • School Board of Broward County Technology Guidelines Manual Procedure For Setting And Revising Technology Standards INTRODUCTION Scope This document outlines the procedure for the development, approval, and administration of standards for the categories INCLUDING BUT NOT LIMITED TO: • computer workstations • servers • computer peripherals • operating system software • network architecture and protocols • network equipment • network operating software • middleware software • technology electrical standards • database management systems • groupware • document interchange standards • voice and video Purpose The intent of this procedure is twofold: (1) to ensure that technology items procured by the School Board of Broward County (SBBC) conform with the Information Technology Plan and will integrate properly with other items they may interface with; and (2) to control the proliferation of purchases of technology items so as to minimize life-cycle costs. Key Relationship to Other SBBC Operations The standards which result from the Technology Standards Committee (TSC) will be forwarded to ETS for development of technical specifications. The specification and standard items which result from the TSC will be forwarded to the Basic Equipment List committee for revision of school- level technology configurations and district office technology configurations. 6
    • School Board of Broward County Technology Guidelines Manual ORGANIZATION The organization responsible for the implementation and administration of this procedure is the SBBC TSC. The mission of the TSC is to administer the technology standards process defined in this procedure. The TSC membership shall consist of representatives of SBBC organizations directly involved with the use of technology. Members will be appointed by the Superintendent of Schools. The TSC shall have the following responsibilities: • Administer and revise this procedure. • Draft new technology standards, as required. • Revise existing technology standards, as required. • Review requests for technology standard waivers and make recommendations. • Develop its own organization structure and operating rules. The organization responsible for the direction of the TSC shall be the Superintendent’s Cabinet. The organization responsible for providing staff support to the TSC shall be ETS. PROCEDURE Procedure Flow Chart Figure 1 is a flow chart of the technology item standards procedure; it illustrates the organizational responsibility for each task. The organizations are listed at the top of the chart and the tasks are placed in text boxes under the organization responsible for those tasks. The arrows between text boxes show the sequential relationships between tasks. 7
    • School Board of Broward County Technology Guidelines Manual Setting New Standards Establishing the Need for a New Standard The TSC is the organization responsible for drafting new technology standards. The TSC has established a guideline that a standard is required for technology items with: • estimated annual aggregate expenditures greater than $20,000 • functional requirements that affect interoperability of other items The decision to create a new standard can occur in several ways. For example, the committee may recognize the need for a standard based on problems realized by any SBBC organization, which may submit a “request for technology standard” form to the TSC justifying of the need for the standard. After an ETS preliminary review, the request for technology standard may be returned to the requester asking that additional information be provided or asking the requester to make recommended modifications to the request. Once ETS has reviewed the request for new standards and is satisfied with its content, it will be forwarded with recommendations to the TSC. Upon approval of the new standard, ETS and the TSC will forward the new standard to the Purchasing Department to enter the procurement phase. Upon completion of the vendor bidding evaluation process, ETS will disseminate the new standards to SBBC locations. Generating a Draft of a New Standard Once the need for a new standard has been established, the TSC chairperson shall assign responsibility for drafting the standard to an appropriate subcommittee. The subcommittee will decide upon the appropriate resources to develop the draft, make work assignments, and review, revise, and complete the initial draft. Review and Revision of a Draft Standard The initial draft standard shall be distributed to all members of TSC for review and comments. A period of two weeks shall be allowed for the review process, then an issue resolution matrix (IRM) shall be generated by the subcommittee listing all proposed revisions. Copies of the IRM shall be distributed to all committee members. At the next meeting of the TSC, the proposed revisions shall be discussed and voted on and the resolutions entered into the IRM, which 9
    • School Board of Broward County Technology Guidelines Manual will be signed by the TSC chairperson. A final draft standard shall then be prepared by the subcommittee for approval. Approval of a New Standard The final draft will then be revised by the responsible subcommittee, which will print a copy of the standard with a title page in the format of Appendix D. The recommended standard will be sent to the Director of the ETS who will be responsible for securing the District Administration’s approval of the recommended standard. Distribution of a New Standard ETS will develop and maintain a list of all SBBC departments which should have copies of the technology standards. These departments shall be given a loose leaf notebook identified as the Technology Guidelines Manual. The manual shall contain a copy of this procedure and copies of all approved technology standards. ETS will be responsible for issuing copies of all newly approved standards to all departments on the distribution list. The Technology Guidelines Manual shall also be made available on the SBBC wide-area network where it may be accessed by any SBBC personnel. Procurement Procedure for New Standard Once a new standard has been established, ETS will forward a copy of the new standard to the SBBC Purchasing Department to be entered into the procurement phase. Once all bidders have responded, the SBBC Technology Standards Evaluation Committee (TSEC) will evaluate vendor responses. Final consent to distribute the Technology Guidelines Manual and/or supplement(s) will be given upon completion of the TSEC by the TSC chairperson. Final acceptance of bidder evaluation shall be given by the director of ETS and the Associate Superintendent of Technology. Revision of Existing Standard Periodic Standards Review The TSC shall maintain a listing of classes of technology items and for each class shall assign a periodic review cycle based on the perceived rate of change in the technology (Table 1). A calendar shall be maintained showing the review dates for each approved standard. When the review date comes up for a standard, the responsible subcommittee shall review the standard against the current user requirements, the current pricing information, and the technology status for that item to determine if the standard should be revised. 10
    • School Board of Broward County Technology Guidelines Manual Table 1: Suggested Technology Standards Review Cycles Review Type of Standard Subcommittee Frequency Student Workstation 6 MONTHS Teacher Workstation 6 MONTHS Administrator Workstation 6 MONTHS Server Hardware 1 YEARS Server Operating System/Platform 2 YEARS LAN Wiring 2 YEARS LAN electronics 2 YEARS LAN Architecture and Protocols 1 YEAR WAN Customer Premises Equipment 1 YEAR Internet Server/Proxy Server 2 YEARS Network Security Standards 1 YEAR Technology Electrical Standards 2 YEARS Middleware Standards 2 YEARS Generating a Draft of a Revised Standard If the review of a standard by the subcommittee determines that the standard should be revised, the subcommittee shall prepare a draft revision to the standard and submit copies of the draft revision to all members of the TSC. Review and Revision of a Revised Standard The draft revision to the standard shall be reviewed by all members of the TSC. A period of two weeks shall be allowed for the review process, at which time a copy of the draft revision to the standard shall be annotated with all proposed revisions, and copies of the annotated revision to the standard shall be distributed to all committee members. At the next meeting of the TSC, the proposed revisions shall be discussed and voted on, and a final draft revision to the standard shall be prepared by the subcommittee for approval. Approval of a Revised Standard The final draft will then be revised by the responsible subcommittee, which will print a copy of the recommended revised standard with a title page in the format of Appendix D. This recommended standard will be sent to the Director of ETS who will consider the recommended standard. 11
    • School Board of Broward County Technology Guidelines Manual Distribution of a Revised Standard ETS will have copies of the revised standard printed and distributed to all locations on the distribution list. A cover memo will be sent with the revised standard requesting that the previous version of the standard should be removed from the Technology Guidelines Manual and destroyed. ETS shall also include the revised standard in the network version of the Technology Guidelines Manual in place of the previous version of the standard. Standards Use Vendor Qualification Once a technology standard has been issued, the Purchasing Department shall arrange for all vendors interested in participating in bids for products covered by the standard to have their products qualified in accordance with the requirements of the standard. Requisitioning Products Products for which a technology standard has been issued will have one line item entered in the purchasing system, so that the process of ordering those products is simplified to just entering the quantity to be ordered. Purchasing will only buy those products that have been qualified against the standard. Waivers to the Standard When a requirement arises for purchasing a product that is not in compliance with an existing standard, a waiver may be requested by adhering to the following process: 1) prepare a requisition for the desired product having followed standard SBBC Purchasing guidelines for items not on bid. 2) state a valid reason for the exception. 3) forward the requisition and rationale to ETS for preliminary review. ETS shall review the waiver request and if acceptable will forward the waiver request (signed by the director of ETS) and all related documents to the SBBC Purchasing Department for purchase. The requester will be notified within two business days (from the day of receipt at ETS) as to the disposition of the waiver request. In the event the waiver has been rejected by ETS, the following will occur: 12
    • School Board of Broward County Technology Guidelines Manual 1) the waiver request and all related documents will be forwarded to the TSC for review. 2) the requester will be notified of the next TSC meeting date at which to attend to state its case. 3) the waiver will be placed on the TSC agenda. The TSC shall review the waiver request and if acceptable will forward the waiver request (signed by the director of ETS) and all related documents to the SBBC Purchasing Department for purchase. 13
    • School Board of Broward County Technology Guidelines Manual Microcomputer Standards Features, Specifications, and Ordering Information Standard Laptop Windows 95 Processor Pentium/586 Operating System Windows 95 RAM/Maximum RAM 32MB/80 MB EDO Secondary Cache 256KB Hard Drive 2.1 GB EIDE Speed 200 MHz MMX FAX/Modem 56K built-in or PCMCIA must include: •modem strings for communicating with Shiva LanRover/E Plus •Dial-Up Network (included in Win95) Color Screen Type Active Matrix Screen Resolution 800/600 Screen Diagonal 12.1" CD-ROM Speed Integrated or hot swappable 20X Total Slots (2) Type 2 PCMCIA (PC Card) Floppy Drive 3.5"/1.44MB Integrated or hot swappable 20X Networking 10/100 baseT Ethernet (PCMCIA or built in) (with SNMP) and six foot Cat 5 RJ-45 cable Open Ports 1 Serial/1 bi-directional ECP Parallel/1 Video Out minimum 1024X768 resolution to projection device Sound/Speakers 16 bit/Sound Headphone jack TV Hookup Cable Video Out Port Carrying Case Included Power Lithium Ion/AC Pointing Device Track ball, pointer, or touch pad Projection Capabilities Video Out Port Software - All CPUs will have Preloaded or installed at time of hardware software pre-installed. A manual installation and configured with: must be included for every four •Virus utility: Windows-Norton Antivirus machines. •Windows 95 •Windows NT Client or fully NT Client capable GENERAL FOOTNOTES This product must be certified by Microsoft and be a member of the Microsoft Windows 95 Hardware Compatibility List (HCL). If the product is not a member of the Windows 95 HCL, the vendor may produce a certification letter from Microsoft stating the product has been tested and is approved for use with Microsoft Windows 95. ITEMIZED FOOTNOTES The Maximum RAM specification applies to logic board (motherboard) expansion only and must not include PCMCIA (PC Card) expansion solutions. The Secondary Cache must be in the form of industry standard Level 2 cache as opposed to caching techniques based on using a portion of standard system RAM. 14
    • School Board of Broward County Technology Guidelines Manual Special Applications Laptop Windows 95 Processor Pentium II or Equivalent Operating System Windows 95 RAM/Maximum RAM 64MB/80 MB SDRAM Secondary Cache 256KB Hard Drive 4.0 GB EIDE Speed 266 MHz MMX FAX/Modem 56K built-in or PCMCIA must include: •modem strings for communicating with Shiva LanRover/E Plus •Dial-Up Network (included in Win95) Color Screen Type Active Matrix Screen Resolution 800/600 Screen Diagonal 12.1” CD-ROM Speed Integrated or hot swappable 20X Total Slots (2) Type 2 PCMCIA (PC Card) Floppy Drive Integrated or hot swappable 20X 3.5"/1.44MB Networking 10baseT Ethernet (PCMCIA card or built in) (with SNMP) and six foot Cat 5 RJ-45 cable Open Ports 1 Serial/1 bi-directional ECP Parallel/1 Video Out Minimum 1024X768 resolution to projection device Sound/Speakers 16 bit/Sound Headphone jack TV Hookup Cable Video Out Port Carrying Case Included Power NiMH/AC or Lithium Ion/AC Pointing Device Track ball, pointer, or touch pad Projection Capabilities Video Out Port Software - All CPUs will have Preloaded or installed at time of hardware software pre-installed. A manual installation and configured with: must be included for every four •Virus utility: Windows - Norton machines. Antivirus •Windows 95 •Windows NT Client or fully NT Client capable GENERAL FOOTNOTES This product must be certified by Microsoft and be a member of the Microsoft Windows 95 Hardware Compatibility List (HCL). If the product is not a member of the Windows 95 HCL, the vendor may produce a certification letter from Microsoft stating the product has been tested and is approved for use with Microsoft Windows 95. ITEMIZED FOOTNOTES The Maximum RAM specification applies to logic board (motherboard) expansion only and must not include PCMCIA (PC Card) expansion solutions. The Secondary Cache must be in the form of industry standard Level 2 cache as opposed to caching techniques based on using a portion of standard system RAM. 15
    • School Board of Broward County Technology Guidelines Manual Student Laptop Windows 95 Processor Pentium/586 Operating System Windows 95 RAM/Maximum RAM 32MB/80 MB EDO Secondary Cache 256KB Hard Drive 2.1 GB EIDE Speed 200 MHz MMX Color Screen Type Active Matrix Screen Resolution 800/600 Screen Diagonal 12.1" CD-ROM Integrated or hot swappable 20X Total Slots (2) Type 2 PCMCIA (PC Card) Floppy Drive Integrated or hot swappable 3.5"/1.44MB Networking 10/100 baseT Autosensing Ethernet (PCMCIA or built in) (with SNMP) and six foot Cat 5 RJ-45 cable Open Ports 1 Serial/1 bi-directional ECP Parallel/1 Video Out minimum 1024X768 resolution to projection device Sound/Speakers 16 bit/Sound Headphone jack TV Hookup Cable Video Out Port Carrying Case Included Power Lithium Ion/AC Pointing Device Track ball, pointer, or touch pad Projection Capabilities Video Out Port Delivery 30 days or as required Software - All CPUs will have Preloaded or installed at time of hardware software pre-installed. A manual installation and configured with: must be included for every four •Virus utility: machines. Windows - Norton Antivirus •Windows 95 GENERAL FOOTNOTES This product must be certified by Microsoft and be a member of the Microsoft Windows 95 Hardware Compatibility List (HCL). If the product is not a member of the Windows 95 HCL, the vendor may produce a certification letter from Microsoft stating the product has been tested and is approved for use with Microsoft Windows 95. ITEMIZED FOOTNOTES The Maximum RAM specification applies to logic board (motherboard) expansion only and must not include PCMCIA (PC Card) expansion solutions. The Secondary Cache must be in the form of industry standard Level 2 cache as opposed to caching techniques based on using a portion of standard system RAM. 16
    • School Board of Broward County Technology Guidelines Manual Workstation – Student General Classroom Windows 95 Processor Pentium/586 Operating System Windows 95 RAM/Maximum RAM 32MB/256 MB EDO Secondary Cache 512KB Hard Drive 2.0 GB EIDE Speed 200 Mhz MMX Video RAM 2 MB Video Chip 64 bit Color Monitor Size/Pitch SVGA 15"/.28mm CD-ROM Speed 20X Networking 10/100 Autosensing Ethernet (with SNMP) and six foot Cat 5 RJ-45 cable Open Drive Bays 2 Open Card Slots 3 PCI Open SIMM Slots 2 Open Ports 2 Serial/1 Video Out/1 Bi-directional ECP Parallel minimum 1024X768 resolution to projection device Floppy Drive 3.5"/1.44MB Input Devices Keyboard, Mouse Sound/Speakers Sound Blaster 16/Headphone jack Software -All CPUs will have itemized Preloaded or loaded at time of equipment software preinstalled. A manual must installation and configured: be included for every four machines. •Norton AntiVirus •Windows 95 •Windows NT Client or fully NT Client capable Installation - Per Special Condition •Installation to be completed within four days 24 after delivery or as scheduled by location administrator. •Unbox, set up •Attach to network •Configure network control panel and AntiVirus •Verify network sign-on •Remove and dispose of all packing material •Install software included in purchase •Ensure satisfactory operation of all features GENERAL FOOTNOTES This product must be certified by Microsoft and be a member of the Microsoft Windows 95 Hardware Compatibility List (HCL). If the product is not a member of the Windows 95 HCL, the vendor may produce a certification letter from Microsoft stating the product has been tested and is approved for use with Microsoft Windows 95. ITEMIZED FOOTNOTES The Maximum RAM specification applies to logic board (motherboard) expansion only and must not include PCMCIA (PC Card) expansion solutions. The Secondary Cache must be in the form of industry standard Level 2 cache as opposed to caching techniques based on using a portion of standard system RAM. 17
    • School Board of Broward County Technology Guidelines Manual Workstation – Student Multimedia Windows 95 Processor Pentium II or Equivalent Operating System Windows 95 RAM/Maximum RAM 64MB/256 MB SDRAM Secondary Cache 512KB Hard Drive 4 GB EIDE Speed 400 Mhz MMX Video RAM 4 MB Video Chip 64 bit Color Monitor Size/Pitch SVGA 15"/.28mm Multimedia Video In/Video Out w/full screen/full motion video capabilities CD-ROM Speed 20X Networking 10/100 Autosensing Ethernet (with SNMP) and six foot Cat 5 RJ-45 cable Open Drive Bays 2 Open Card Slots 3 PCI Open SIMM Slots 2 Open Ports 2 Serial/1 Video Out/1 Bi-directional ECP Parallel minimum 1024X768 resolution to projection device Floppy Drive 3.5"/1.44MB Input Devices Keyboard, Mouse Sound/Speakers Sound Blaster 16/Headphone jack Software - All CPUs will have Preloaded or loaded at time of equipment itemized software preinstalled. A installation: manual must be included for every •Norton AntiVirus four machines. •Windows 95 •Windows NT Client or fully NT Client capable Installation - Per Special Condition •Installation to be completed within four days 24 after delivery or as scheduled by location administrator. •Unbox, set up •Attach to network •Configure network control panel and AntiVirus •Verify network sign-on •Remove and dispose of all packing material •Install software included in purchase •Ensure satisfactory operation of all features. GENERAL FOOTNOTES This product must be certified by Microsoft and be a member of the Microsoft Windows 95 Hardware Compatibility List (HCL). If the product is not a member of the Windows 95 HCL, the vendor may produce a certification letter from Microsoft stating the product has been tested and is approved for use with Microsoft Windows 95. ITEMIZED FOOTNOTES The Maximum RAM specification applies to logic board (motherboard) expansion only and must not include PCMCIA (PC Card) expansion solutions. The Secondary Cache must be in the form of industry standard Level 2 cache as opposed to caching techniques based on using a portion of standard system RAM. Workstation –Multimedia/CAD, Special Applications, W/17” Monitor 18
    • School Board of Broward County Technology Guidelines Manual Windows 95 Processor Pentium II Operating System Windows 95 RAM/Maximum Ram 64MB/256 MB EDO Secondary Cache 512KB Hard Drive 4 GB EIDE Speed 400 Mhz MMX Video RAM 4 MB Video Chip 64 bit Color Monitor Size/Pitch SVGA 17"/.28mm Multimedia Video In/Video Out with full screen/full motion video capabilities CD-ROM Speed 20X Networking 10/100 Autosensing Ethernet (with SNMP) and six foot Cat 5 RJ-45 cable Open Drive Bays 2 Open Card Slots 3 PCI Open SIMM Slots 2 Open Ports 2 Serial/1 Video Out/1 Bi-directional ECP Parallel minimum 1024X768 resolution to projection device Floppy Drive 3.5"/1.44MB Input Devices Keyboard, Mouse Sound/Speakers Sound Blaster 16/Headphone jack Software - All CPUs will have Preloaded or loaded at time of equipment itemized software pre-installed. A installation: manual must be included for every •Norton AntiVirus four machines. •Windows 95 •Windows NT Client or fully NT Client capable Installation - Per Special Condition 24 •Installation to be completed within four days after delivery or as scheduled by location administrator. •Unbox, set up •Attach to network •Configure network control panel and AntiVirus •Verify network sign-on •Remove and dispose of all packing material •Install software included in purchase •Ensure satisfactory operation of all features. GENERAL FOOTNOTES This product must be certified by Microsoft and be a member of the Microsoft Windows 95 Hardware Compatibility List (HCL). If the product is not a member of the Windows 95 HCL, the vendor may produce a certification letter from Microsoft stating the product has been tested and is approved for use with Microsoft Windows 95. ITEMIZED FOOTNOTES The Maximum RAM specification applies to logic board (motherboard) expansion only and must not include PCMCIA (PC Card) expansion solutions. The Secondary Cache must be in the form of industry standard Level 2 cache as opposed to caching techniques based on using a portion of standard system RAM. Workstation – Administrative Windows 95 19
    • School Board of Broward County Technology Guidelines Manual Processor Pentium/586 Operating System Windows 95 RAM/Maximum RAM 64MB/256 MB EDO Secondary Cache 512KB Hard Drive 2.0 GB EIDE Speed 200 MHz Video RAM 2 MB Video Chip 64 bit Color Monitor Size/Pitch SVGA 17"/.28mm CD-ROM Speed 16X Networking 10/100 Autosensing Ethernet (with SNMP) and six foot Cat 5 RJ-45 cable Open Drive Bays 2 Open Card Slots 3 PCI Open SIMM Slots 2 Open Ports 2 Serial/1 Video Out/1 Bi-directional ECP Parallel Floppy Drive 3.5"/1.44MB Input Devices Keyboard, Mouse Sound/Speakers Sound Blaster 16/Headphone jack Software - All CPUs will have Preloaded or loaded at time of equipment itemized software pre-installed. A installation and configured: manual must be included for every •Norton AntiVirus four machines. •Windows 95 •Windows NT Client or fully NT Client capable Installation - Per Special Condition •Installation to be completed within four days 24 after delivery or as scheduled by location administrator. •Unbox, set up •Attach to network •Configure network control panel and AntiVirus •Verify network sign-on •Remove and dispose of all packing material •Install software included in purchase •Ensure satisfactory operation of all features GENERAL FOOTNOTES This product must be certified by Microsoft and be a member of the Microsoft Windows 95 Hardware Compatibility List (HCL). If the product is not a member of the Windows 95 HCL, the vendor may produce a certification letter from Microsoft stating the product has been tested and is approved for use with Microsoft Windows 95. ITEMIZED FOOTNOTES The Maximum RAM specification applies to logic board (motherboard) expansion only and must not include PCMCIA (PC Card) expansion solutions. The Secondary Cache must be in the form of industry standard Level 2 cache as opposed to caching techniques based on using a portion of standard system RAM. Standard Laptop Macintosh 20
    • School Board of Broward County Technology Guidelines Manual Operating System Mac OS 8.1 RAM 32MB Hard Drive 2.0 GB EIDE Speed 233 MHz FAX/Modem 56k flex Color Screen Type Active Matrix Screen Resolution 1024/768 Screen Diagonal 13.3" CD-ROM Speed 20X Total Slots (2) Type 2 PCMCIA Floppy Drive 3.5"/1.44MB Networking 10/100baseT Ethernet (PCMCIA or built in) (with SNMP) and six foot Cat 5 RJ-45 cable TV Hookup Cable Video Out Port TV/Computer Adapter Video Scan Converter Carrying Case Included Power NiMH/AC or Lithium Ion/AC Pointing Device Track ball, pointer, or touch pad Projection Capabilities Video Out Port Software - All CPUs will have Preloaded or installed at time of hardware software preinstalled. For each installation and configured with: Purchase Order, a minimum of • Virus utility: Symantic Antivirus one CD or disk set for each title must be included for every 20 machines ordered. * Reference documentation material must include document title, page number and line number for each item. Special Applications Laptop Macintosh 21
    • School Board of Broward County Technology Guidelines Manual Processor Power PC RISC Operating System Mac OS 8.1 RAM 32MB Secondary Cache 1 MB Hard Drive 4.0 GB EIDE Speed 250 MHz FAX/Modem 56k flex Color Screen Type Active Matrix Screen Resolution 1024/768 Screen Diagonal 13.3" CD-ROM Speed 20X Total Slots (2) Type 2 PCMCIA (PC Card) Networking 10/100baseT Ethernet (PCMCIA or built in) (with SNMP) and six foot Cat 5 RJ-45 cable Open Ports 1 Serial/1 SCSI-2/1 Video Out Sound/Speakers 16 bit/Sound Headphone Jack TV Hookup Cable Video Out Port TV/Computer Adapter Video Scan Converter Carrying Case Included Power NiMH/AC or Lithium Ion/AC Pointing Device Track ball, pointer, or touch pad Projection Capabilities Video Out Port Software - All CPUs will have Preloaded or installed at time of hardware software preinstalled. For each installation and configured with: Purchase Order, a minimum of • Virus utility: Symantic Antivirus one CD or disk set for each title must be included for every 20 machines ordered. * Reference documentation material must include document title, page number and line number for each item. Student Laptop Macintosh Processor Power PC RISC 22
    • School Board of Broward County Technology Guidelines Manual * Reference documentation material must include document title, page number and line number for each item. Workstation – Student General Classroom Macintosh Processor Power PC RISC Operating System Mac OS 8.1 RAM 32MB Secondary Cache 512KB Hard Drive 4 GB EIDE Speed 233 MHz Video RAM 2 MB Video Chip 64 bit Color Monitor Size/Pitch 15" CD-ROM Speed 24X Networking 10/100 Autosensing Ethernet (with SNMP) and six foot Cat 5 RJ-45 cable Open Drive Bays 2 Open Card Slots 2 PCI Open DIMM Slots 2 Open Ports 2 Serial/1 Video Out/1 SCSI Floppy Drive 3.5"/1.44MB Input Devices Keyboard, Mouse Sound/Speakers 16 bit/Headphone Jack Cable Six foot hooded AC power cable from monitor to CPU 23
    • School Board of Broward County Technology Guidelines Manual Software - All CPUs will have Preloaded or loaded at time of equipment itemized software preinstalled. installation and configured: For each Purchase Order, a • Norton Antivirus minimum of one CD or disk set • Mac OS 8.1 for each title must be included for Windows NT or NT Client capable every 20 machines ordered. A manual must be included for every four machines. Installation - Per Special • Installation to be completed within four Condition 24 days after delivery or as scheduled by Location Administrator. • Unbox, set up • Attach to network • Configure network control panel and Antivirus • Verify network sign-on • Remove and dispose of all packing material • Install software included in purchase • Ensure satisfactory operation of all features * Reference documentation material must include document title, page number and line number for each item. Workstation – Student Multimedia Macintosh Processor Power PC RISC Operating System Mac OS 8.1 RAM 32MB Secondary Cache 512KB Hard Drive 4 GB Speed 233 MHz Video RAM 2 MB Video Chip 64 bit Color Monitor Size/Pitch SVGA 15"/.28mm CD-ROM Speed 24X Networking 10/100 Autosensing Ethernet (with SNMP) and six foot Cat 5 RJ-45 cable Open Drive Bays 2 Open Card Slots 2 PCI Open DIMM Slots 2 Open Ports 2 Serial/1 Video Out/1 SCSI Zip type drive 100 Megabyte capacity Floppy Drive 3.5"/1.44MB Input Devices Keyboard, Mouse Sound/Speakers 16 bit/Headphone Jack Cable Six foot hooded AC power cable from monitor to CPU 24
    • School Board of Broward County Technology Guidelines Manual Software - All CPUs will have Preloaded or loaded at time of equipment itemized software preinstalled. installation and configured: For each Purchase Order, a • Norton Antivirus minimum of one CD or disk set • Mac OS 8.1 for each title must be included for Windows NT or NT Client capable every 20 machines ordered. A manual must be included for every four machines. Installation - Per Special • Installation to be completed within four Condition 24 days after delivery or as scheduled by Location Administrator. • Unbox, set up • Attach to network • Configure network control panel and Antivirus • Verify network sign-on • Remove and dispose of all packing material • Install software included in purchase • Ensure satisfactory operation of all features * Reference documentation material must include document title, page number and line number for each item. Workstation – Student Multimedia, W/17” Monitor Macintosh Processor Power PC RISC Operating System Mac OS 8.1 RAM 32MB Secondary Cache 512KB Hard Drive 4 GB Speed 233 MHz Video RAM 2 MB Video Chip 64 bit Color Monitor Size/Pitch SVGA 17"/.28mm CD-ROM Speed 24X Networking 10/100 Autosensing Ethernet (with SNMP) and six foot Cat 5 RJ-45 cable Open Drive Bays 2 Open Card Slots 2 PCI Open DIMM Slots 2 Open Ports 2 Serial/1 Video Out/1 SCSI Zip type drive 100 Megabyte capacity Floppy Drive 3.5"/1.44MB Input Devices Keyboard, Mouse Sound/Speakers 16 bit/Headphone Jack Cable Six foot hooded AC power cable from monitor to CPU 25
    • School Board of Broward County Technology Guidelines Manual Software - All CPUs will have Preloaded or loaded at time of equipment itemized software preinstalled. installation and configured: For each Purchase Order, a • Norton Antivirus minimum of one CD or disk set • Mac OS 8.1 for each title must be included for Windows NT or NT Client capable every 20 machines ordered. A manual must be included for every four machines. Installation - Per Special • Installation to be completed within four Condition 24 days after delivery or as scheduled by Location Administrator. • Unbox, set up • Attach to network • Configure network control panel and Antivirus • Verify network sign-on • Remove and dispose of all packing material • Install software included in purchase • Ensure satisfactory operation of all features * Reference documentation material must include document title, page number and line number for each item. All-In-One Macintosh Processor Power PC RISC Operating System Mac OS 8.1 RAM 32MB Secondary Cache 512KB Hard Drive 4 GB Speed 233 MHz Video RAM 2 MB Video Chip 64 bit Color Monitor Size/Pitch 15" CD-ROM Speed 24X Networking 10/100 Autosensing Ethernet (with SNMP) and six foot Cat 5 RJ-45 cable Open Ports USB Input Devices Keyboard, Mouse Sound/Speakers 16 bit/Headphone Jack Software - All CPUs will have Preloaded or loaded at time of equipment itemized software preinstalled. installation and configured: For each Purchase Order, a • Symantec Antivirus minimum of one CD or disk set • Mac OS 8.1 for each title must be included for Windows NT Client or fully NT Client every 20 machines ordered. A capable manual must be included for every four machines. 26
    • School Board of Broward County Technology Guidelines Manual Installation - Per Special • Installation to be completed within four Condition 24 days after delivery or as scheduled by Location Administrator. • Unbox, set up • Attach to network • Configure network control panel and Antivirus • Verify network sign-on • Remove and dispose of all packing material • Install software included in purchase • Ensure satisfactory operation of all features * Reference documentation material must include document title, page number and line number for each item. All-In-One, Student Multimedia Macintosh Processor Power PC RISC Operating System Mac OS 8.1 RAM 32MB Secondary Cache 512KB Hard Drive 4 GB Speed 266 MHz Video RAM 2 MB Video Chip 64 bit Color Monitor Size/Pitch 15" CD-ROM Speed 24X Networking 10/100 Autosensing Ethernet (with SNMP) and six foot Cat 5 RJ-45 cable Open Ports 2 Serial/1 Video Out/1 SCSI Floppy Drive 3.5"/1.44MB Input Devices Keyboard, Mouse Sound/Speakers 16 bit/Headphone Jack Software - All CPUs will have Preloaded or loaded at time of equipment itemized software preinstalled. installation and configured: For each Purchase Order, a • Symantec Antivirus minimum of one CD or disk set • Mac OS 8.1 for each title must be included for Windows NT Client or fully NT Client every 20 machines ordered. A capable manual must be included for every four machines. 27
    • School Board of Broward County Technology Guidelines Manual Installation - Per Special • Installation to be completed within four Condition 24 days after delivery or as scheduled by Location Administrator. • Unbox, set up • Attach to network • Configure network control panel and Antivirus • Verify network sign-on • Remove and dispose of all packing material • Install software included in purchase • Ensure satisfactory operation of all features * Reference documentation material must include document title, page number and line number for each item. Administrative Workstation Macintosh Processor Power PC RISC Operating System Mac OS 8.1 RAM 32MB Secondary Cache 512KB Hard Drive 4 GB EIDE Speed 233 MHz Video RAM 2 MB Video Chip 64 bit Color Monitor Size/Pitch 17" CD-ROM Speed 24X Networking 10/100 Autosensing Ethernet (with SNMP) and six foot Cat 5 RJ-45 cable Open Drive Bays 2 Open Card Slots 2 PCI Open DIMM Slots 2 Open Ports 2 Serial/1 Video Out/1 SCSI Floppy Drive 3.5"/1.44MB Input Devices Keyboard, Mouse Sound/Speakers 16 bit/Headphone Jack Cable Six foot hooded AC power cable from monitor to CPU 28
    • School Board of Broward County Technology Guidelines Manual Software - All CPUs will have Preloaded or loaded at time of equipment itemized software preinstalled. installation and configured: For each Purchase Order, a • Symantec Antivirus minimum of one CD or disk set • Mac OS 8.1 for each title must be included for Windows NT Client or fully NT Client every 20 machines ordered. A capable manual must be included for every four machines. Installation - Per Special • Installation to be completed within four Condition 24 days after delivery or as scheduled by Location Administrator. • Unbox, set up • Attach to network • Configure network control panel and Antivirus • Verify network sign-on • Remove and dispose of all packing material • Install software included in purchase • Ensure satisfactory operation of all features * Reference documentation material must include document title, page number and line number for each item. High Demand, Black/White, Network, Multiplatform Printer Technology Laser / Toner Print Speed 20 PPM Resolution 600 x 600 DPI Language Postscript / PCL Memory / Maximum Memory 16 MB / 48 MB Operator Panel Yes Colors B/W, Shades of Gray Ports 10 Base T (with six foot Category 5 RJ45 cable) Networkability Ethernet included, TCP/IP, IPX Special Features Energy Star Compliant, Language Autosense, Operator Panel Lockout Management Software monitoring and control Server Compatibility Windows NT Version 3.x, 4.x, Novell Netware 2.2 and above Client Driver Availability Windows NT Version 3.x, 4.x, Novell Netware 2.2 and above, Macintosh, Windows 95, Windows 3.x * Paper Handling 2 Input trays - adjustable size, Separate manual input tray, Card stock greater than or equal to 24 lbs., labels 29
    • School Board of Broward County Technology Guidelines Manual Toner Cartridge Minimum of two printer cartridges included, with the capability to print a total of at least 20,000 pages (at 5% page coverage) without using toner saving features. Duty Cycle 15,000 Pages per month Paper Sizes 8.5" x 11" to 11" x 17" Available Options Large capacity input - 2000 sheets, duplexing, envelope feeder, hard disk, collate, staple Power Requirements 120 volts AC, 60 Hz Installation - Per Special •Installation to be completed within four Condition 24 working days after delivery or as scheduled by Location Administrator. •Unbox, set up •Remove & dispose of all packing material •Ensure satisfactory operation of all features * x is any version number from 00 to 99 inclusive Medium Demand, Black/White, Network, Multiplatform Printer Technology Laser / Toner Print Speed 10 PPM Resolution 600 x 600 DPI Language Postscript / PCL Memory / Maximum Memory 8 MB / 32 MB Colors B/W, Shades of Gray Ports 10 Base T (with six foot Category 5 RJ45 cable) Networkability Ethernet included, TCP/IP, IPX Special Features Energy Star Compliant, Language Autosense Management Software monitoring and control Server Compatibility Windows NT Version 3.x, 4.x, Novell Netware 2.2 and above Client Driver Availability Windows NT Version 3.x, 4.x, Novell Netware 2.2 and above, Macintosh, Windows 95, Windows 3.x * Paper Handling 2 Input trays - adjustable size, Separate manual input tray 30
    • School Board of Broward County Technology Guidelines Manual Toner Cartridge Minimum of two printer cartridges included, with the capability to print a total of at least 20,000 pages (at 5% page coverage). Duty Cycle 15,000 Pages per month Paper Sizes 8.5" x 11" to 8.5" x 14" Available Options Envelope Feeder Power Requirements 120 volts AC, 60 Hz Installation - Per Special •Installation to be completed within four Condition 24 days after delivery or as scheduled by Location Administrator. •Unbox, set up •Remove & dispose of all packing material •Ensure satisfactory operation of all features * x is any version number from 00 to 99 inclusive Low Demand, Black/White, Network Printer Macintosh Technology Laser / Toner Print Speed 6 PPM Resolution 600 x 600 DPI Language Postscript Memory / Maximum Memory 2 MB / Expandable Colors B/W, Shades of Gray Ports 10 Base T (with six foot Category 5 RJ45 cable) Networkability Ethernet included Special Features Energy Star Compliant, Localtalk connection option available Management Software monitoring and control Client Driver Availability Macintosh Paper Handling 1 Input tray - adjustable size, manual input 31
    • School Board of Broward County Technology Guidelines Manual Toner Cartridge Minimum of two printer cartridges included, with the capability to print a total of at least 10,000 pages (at 5% page coverage). Paper Sizes 8.5" x 11" to 8.5" x 14" Power Requirements 120 volts AC, 60 Hz Installation - Per Special •Installation to be completed within four Condition 24 days after delivery or as scheduled by Location Administrator. •Unbox, set up •Remove & dispose of all packing material •Ensure satisfactory operation of all features * x is any version number from 00 to 99 inclusive Low Demand, Black/White, Network Printer Windows 95 Technology Laser / Toner Print Speed 6 PPM Resolution 600 x 600 DPI Language Postscript / PCL Memory / Maximum Memory 2 MB / Expandable Colors B/W, Shades of Gray Ports 10 Base T (with six foot Category 5 RJ45 cable) Networkability Ethernet, TCP/IP, IPX Special Features Energy Star Compliant, Language Autosense Management Software monitoring and control Client Driver Availability Windows NT Version 3.x, 4.x, Novell Netware 2.2 and above, Windows 95, Windows 3.x * 32
    • School Board of Broward County Technology Guidelines Manual Paper Handling 1 Input drawer - adjustable size, manual input Toner Cartridge Minimum of two printer cartridges included, with the capability to print a total of at least 10,000 pages (at 5% page coverage). Paper Sizes 8.5" x 11" to 8.5" x 14" Power Requirements 120 volts AC, 60 Hz Installation - Per Special •Installation to be completed within four Condition 24 days after delivery or as scheduled by Location Administrator. •Unbox, set up •Remove & dispose of all packing material •Ensure satisfactory operation of all features * x is any version number from 00 to 99 inclusive Special, Color, Multiplatform Network Printer Technology Laser / Toner based Print Speed 3 PPM Memory / Maximum Memory 8 MB / 48 MB Resolution 600 x 600 DPI Language Postscript / PCL Ports 10 Base T (with six foot Category 5 RJ45 cable) Localtalk connection option (including cable) must be available Networkability Appletalk, Ethernet, Localtalk Special Features Energy Star Compliant, Port and Language Autosense, Cartridge system: B/W and Separate Color Cartridge(s) Client Driver Availability Windows NT Version 3.x, 4.x, Novell Netware 2.2 and later, Macintosh, Windows 95, Windows 3.x * Paper Handling 1 Input tray - adjustable size, Separate manual input tray 33
    • School Board of Broward County Technology Guidelines Manual Toner Cartridge(s) Minimum of two cartridges of each color (including black) to be included Paper Sizes 8.5" x 11" (color) to 8.5" x 14" (monochrome) Power Requirements 120 volts AC, 60 Hz Installation - Per Special •Installation to be completed within four Condition 24 days after delivery or as scheduled by Location Administrator. •Unbox, set up •Remove & dispose of all packing material •Ensure satisfactory operation of all features Required Option Additional paper tray must be able to accommodate 8.5" x 11" to 8.5" x 14" paper sizes. * x is any version number from 00 to 99 inclusive Low Demand, Color, Network Printer Macintosh Technology Ink Jet Language Macintosh Compatible Ports Localtalk (with cable) Networkability Localtalk, Ethernet option available (may be external solution) Special Features Energy Star Compliant, Separate B/W and Color cartridges (Dual Cartridge System) Client Driver Availability Macintosh Paper Handling 1 Input tray - adjustable size, manual input tray, labels Ink Cartridge(s) Minimum of two black and two color cartridges to be included. Paper Sizes 8.5" x 11" to 8.5" x 14" Power Requirements 120 volts AC, 60 Hz 34
    • School Board of Broward County Technology Guidelines Manual Installation - Per Special •Installation to be completed within four Condition 24 days after delivery or as scheduled by Location Administrator. •Unbox, set up •Remove & dispose of all packing material •Ensure satisfactory operation of all features * x is any version number from 00 to 99 inclusive Low Demand, Color, Printer Windows 95 Technology Ink Jet Language PCL (Postscript may be included) Ports Centronics Parallel (with cable) Networkability Ethernet option available (may be external solution) Special Features Energy Star Compliant, Separate B/W and Color cartridges (Dual Cartridge System) Client Driver Availability DOS 5.x and later, Windows (3.x, 95 or later, NT Workstation 3.x or later*) Paper Handling 1 Input tray - adjustable size, manual input tray, labels Ink Cartridge(s) Minimum of two black and two color cartridges to be included. Paper Sizes 8.5" x 11" to 8.5" x 14" Power Requirements 120 volts AC, 60 Hz 35
    • School Board of Broward County Technology Guidelines Manual Installation - Per Special •Installation to be completed within four Condition 24 days after delivery or as scheduled by Location Administrator. •Unbox, set up •Remove & dispose of all packing material •Ensure satisfactory operation of all features * x is any version number from 00 to 99 inclusive Color Banner Printer Macintosh Technology Ink Jet Language Macintosh Compatible Ports Localtalk (with cable) Networkability Localtalk, Ethernet option available (may be external solution) Special Features Energy Star Compliant, Separate B/W and Color cartridges (Dual Cartridge System) Client Driver Availability Macintosh Paper Handling 1 Input tray - adjustable size, manual input tray, labels, Banner Ink Cartridge(s) Minimum of two black and two color cartridges to be included. Paper Sizes 8.5" x 11" to 8.5" x 14" Power Requirements 120 volts AC, 60 Hz 36
    • School Board of Broward County Technology Guidelines Manual Installation - Per Special •Installation to be completed within four Condition 24 days after delivery or as scheduled by Location Administrator. •Unbox, set up •Remove & dispose of all packing material •Ensure satisfactory operation of all features * x is any version number from 00 to 99 inclusive Color Banner Printer Windows 95 Technology Ink Jet Language PCL (Postscript may be included) Ports Centronics Parallel (with cable) Networkability Ethernet option available (may be external solution) Special Features Energy Star Compliant, Separate B/W and Color cartridges (Dual Cartridge System) Client Driver Availability DOS 5.x and later, Windows (3.x, 95 or later, NT Workstation Version 3.x or later*) Paper Handling 1 Input tray - adjustable size, manual input tray, labels, Banner Ink Cartridge(s) Minimum of two black and two color cartridges to be included. 37
    • School Board of Broward County Technology Guidelines Manual Paper Sizes 8.5" x 11" to 8.5" x 14" Power Requirements 120 volts AC, 60 Hz Installation - Per Special •Installation to be completed within four Condition 24 days after delivery or as scheduled by Location Administrator. •Unbox, set up •Remove & dispose of all packing material •Ensure satisfactory operation of all features * x is any version number from 00 to 99 inclusive High Quality, Inkjet, Color, Multiplatform, Network Printer Technology Ink Jet Language Postscript / PCL Resolution Color 360 x 360, B/W 600 x 600 Memory Expandable (Y / N) Ports 10 Base T (with Category 5 RJ45 cable) Networkability Ethernet included (Localtalk may be included) Special Features Energy Star Compliant, Language Autosense, Separate B/W and Color cartridges (dual or multi cartridge) , Localtalk connection option available Client Driver Availability Windows (3.x, 95 or later, NT Workstation) Windows NT Version 3.x or later *, Macintosh 38
    • School Board of Broward County Technology Guidelines Manual Paper Handling 1 Input tray - adjustable size, manual input tray, labels Ink Cartridge(s) Minimum of two black and two (of each where applicable) color cartridges to be included. Paper Sizes 8.5" x 11" to 8.5" x 14" Power Requirements 120 volts AC, 60 Hz Installation - Per Special •Installation to be completed within four Condition 24 days after delivery or as scheduled by Location Administrator. •Unbox, set up •Remove & dispose of all packing material •Ensure satisfactory operation of all features * x is any version number from 00 to 99 inclusive Special Graphics, Black/White, Network Multiplatform Printer Technology Laser / Toner Print Speed 6 PPM Resolution / Output 1200 X 1200 DPI / Camera Ready Language Postscript / PCL Memory / Maximum Memory 16 MB / 48 MB Operator Panel Yes Colors B/W, Shades of Gray Ports 10 Base T (with six foot Category 5 RJ45 cable), Localtalk Option Available Networkability Appletalk, Ethernet, TCP/IP, IPX, Localtalk Management Software monitoring and control Server Compatibility Windows NT Version 3.x, 4.x, Novell Netware 2.2 and later* 39
    • School Board of Broward County Technology Guidelines Manual Client Driver Availability Windows NT Version 3.x, 4.x, Novell Netware 2.2 and later, Macintosh, Windows 95, Windows 3.x* Paper Handling 2 Input drawers - adjustable size, Separate Manual input tray Toner Cartridge Minimum of two printer cartridges included, with the capability to print a total of at least 20,000 pages (at 5% page coverage). Duty Cycle 15,000 Pages per month Paper Sizes 8.5" x 11" to 8.5 x 14” Power Requirements 120 volts AC, 60 Hz Installation - Per Special •Installation to be completed within four Condition 24 working days after delivery or as scheduled by Location Administrator. •Unbox, set up •Remove & dispose of all packing material •Ensure satisfactory operation of all features * x is any version number from 00 to 99 inclusive This page left blank intentionally. 40
    • School Board of Broward County Technology Guidelines Manual APPENDIX A Telephone Contact List 41
    • Telephone Contact List Broward County Public Schools SBBC North Area Technology Response Team (TRT) 786-7864 Central Area TRT 712-1540 712-1538 712-1539 South Area TRT 797-4765 797-4880 797-4794 Purchasing 765-6120 Education Technology Services (ETS) Help Desk 768-8606 Vendors Computer City 753-7110 Apple Computer 1-800-767-2775 General Help with Apple Products NDP / Dataflex 1-800-989-5500 x2400 (Emergency Response Line)
    • School Board of Broward County Technology Guidelines Manual APPENDIX B Rationale for Minimum Standards 43
    • Rationale for Minimum Standards As part of the recently adopted Information Technology Plan, there comes a paradigm shift in procurement strategy. This shift is essential to building a world class communications network linking all of our students, teachers, administrators, and community partners. This world class communications network is worth building if the devices which are attached to it are: • flexible, allowing future repositioning within the school system • capable of running high quality video and graphics based applications that are representative of future instructional materials • powerful enough to bring data warehousing and other new technologies to the desktop • expandable for integration of new applications such as telephony The Technology Standards Committee has studied this issue and as a result adopted student and staff workstation standards which reflect this new paradigm. The net result is that many of the devices/components we will purchase now and in the future will be configured for the future, not the present and certainly not the past. This is true for student and staff workstations, copiers will be replaced by network printers, level 5 building wiring rather than level 3, fiber optics between buildings rather than copper, high performance multi-protocol routers rather than low end units, etc. All of these component/devices will cost more than their lower configured/performing shorter useful life counterparts of the past. Many people will complain about this paradigm shift in procurement strategy. Some vendors who have a history of meeting their sales quotas by selling low end, non- expandable, out-of-date technology to our schools one-by-one (supposedly at deep discounts) will protest this shift to consolidated standards-based procurement for the future. Some SBBC employees will complain because their technology budget allocations won’t allow them to purchase as many units as they expected, and unfortunately some of our employees will unknowingly carry the vendors protest as well. In summary, SBBC’s executive and middle management team should prepare itself for significant attempts by vendors to attack the new technology standards. These attacks will be both frontal (formal protest or the threat of protest to Purchasing) and back door (calling on other managers/executives not directly in procurement to intervene or trying to gain access to the Technology Standards Committee). There is nothing new in all of this. Vendors always react this way when an organization of our size changes its procurement strategy. We can handle this if we follow the few simple rules reflected in the district’s Board adopted procurement policies. 1) When bids are on the street, the subject matter of the bid cannot be discussed by any SBBC employee, agent, or consultant except the Purchasing Department. 2) Only the Purchasing Department can provide clarification or additional information relative to any procurement. There are no exceptions to this rule.
    • School Board of Broward County Technology Guidelines Manual 3) Vendor feedback is designed into the Technology Standards Committee’s processes and will be considered in a rational proactive (rather than spur-of-the-moment reactive) manner, and may result in subsequent revisions to the Standards. Remember that the only thing that’s really changed is that now SBBC has a technology plan and as a result, the district is for the first time in a position to tell vendors what it wants rather than vendors telling the district what it needs. One last thought. We are a public school system expected by the public, who funds our efforts, to use those funds responsibly. It is irresponsible to buy outdated and/or inflexible technology that has a short useful life and/or which is inconsistent with the communications infrastructure we are installing. Because we are a public school system, we cannot afford to outfit all of our students, teachers and staff with the latest technology (which turns over every 18 months). But we don’t have to settle for the private sector’s leftovers either. Our technology plan and the standards that will be forthcoming will place us firmly in the middle, thereby assuring that every component/device we purchase will have a useful life of at least 5 to 7 years. 45
    • School Board of Broward County Technology Guidelines Manual This page left blank intentionally. 46
    • School Board of Broward County Technology Guidelines Manual APPENDIX C Rationale For A Structured Approach To Application Software 47
    • School Board of Broward County Technology Guidelines Manual Rationale For A Structured Approach To Application Software Although there are literally tens of thousands of different software packages available, it is useful to classify all such software into one of three basic types. • System • Middleware • Application This classification system is based upon the function performed by the given software package. These distinctly different functions are the basis for determining the level of control required in order to ensure that every component of the ITP is compatible with every other component. System software, also sometimes referred to as operating systems software, is the set of software that actually controls the underlying hardware and enables the interchange of information between different hardware systems. By tightly controlling system software, we can realize full compatibility between the hardware manufactured by different vendors. Because such compatibility is crucial to the construction of an Intranet, the district will begin reducing the wide array of system software now in place across the district to a very small set. This will also allow the district to maintain the technical expertise required to support all of the primary computers (mainframe, communications servers, application servers, and proxy servers) that together comprise the backbone of the district’s communications infrastructure. Middleware software, or middleware is the set of software that sits on top of the system software (which sits on top of the hardware), thereby integrating the application software above with the system software below. Middleware can be thought of as the software that enables and supports application software, by managing file systems (database management), formatting communications traffic, and pipe-lining data between applications. Middleware also reconciles differences between different application software packages thereby allowing different applications to talk to each other, e.g., translating documents produced on different word processing packages. Middleware is crucial to the interchange of information and communications between different systems, and therefore will be tightly controlled in the new system. Application software or applications, is what most of us are referring to when we discuss, purchase, and use software. Application software is what allows us to do something useful with our computers and attached peripheral devices (printers, scanner, etc.) whether this use is instructional or administrative. Application software sits on top of middleware, which in turn sits on top of system software, which in turn sits on top of hardware. If these four components; applications, middleware, system software, and hardware, are well integrated, we have a functional and reliable system. When they are not, we have problems. 48
    • School Board of Broward County Technology Guidelines Manual ETS’s plan for ensuring the former rather than the latter is simple and straightforward. 1) Establish hardware standards which ensure the compatibility and supportability of all hardware (workstations, servers, printers, scanners, copiers, faxes, video systems, etc.) By using standards for this purpose, we can still allow a limited range of vendor choices by departments and schools. 2) Tightly control the selection, deployment, and maintenance of system software. 3) Tightly control the selection, deployment, and maintenance of middleware. 4) Allow a wide range of choice by schools and departments in the selection and deployment of application software, but not total freedom. Rationalizing the process of selecting application software is the purpose of this paper. SBBC needs to improve its approach for the acquisition of new application software systems. Currently, every school and department undertakes this effort in its own way, with predictable results; we are acquiring incompatible application software with no process for ensuring compliance to ITP standards, clear definition of goals, assurance of integration with other applications, or assurance that the software is of high quality and is maintainable. Further, the status quo results in redundancy. Given that the fundamental justification for expenditure of district funds for application software is solving some problem, improving core or support work processes, or supporting a new initiative or capability, SBBC must bring greater structure into this acquisition process. This is essential as the technology industry continues its thirty year trend of shifting the costs associated with technology from hardware to software. Early in the next century, we will see software costs emerging as the single largest cost item in procurements, with hardware and communications trailing further and further behind. Training and ongoing technical support will continue their ascendancy as the largest single component of total systems costs. An unstructured method of application software acquisition is the operational equivalent of the old saying, “If you don’t know where you are going any road will lead you there.” Current practice is to visit sites (usually vendor sponsored) and/or observe demonstrations of solutions, find one that captures the imagination, acquire it, and then impose it on current work processes, all without a disciplined definition of the problem being solved or development of goals for the new system. Without meaningful problem definition and review of current work processes, there is no objective basis for the evaluation of possible solutions, or development of thorough implementation plans. Vendor assurances that everything will go smoothly should only be believed because analysis of the implementation plan verifies its’ soundness. Without sound planning, 49
    • School Board of Broward County Technology Guidelines Manual implementation efforts flounder, projects experience cost over-runs, timelines are missed, integration problems pop up, and the new system is aborted or under-utilized with little measurable (since specific goals were not set) improvement in work processes. You cannot blame people for using this “solution seeking a problem” approach. Site visits and vendor demonstrations are enjoyable and relatively easy work. Problem definition, current process specification, development of functional specifications, goal setting, and objective evaluation are hard exacting work, that takes time to complete to any level of professional standard. Of course everyone wants the solution yesterday, so attempts to follow a rational structured approach are either ignored or denigrated as stone-walling or some attempt to restrain innovation or initiative. ETS is advocating the adoption of a simple eight step process to rationalize the acquisition of new application software systems. The steps are as follows: 1) Document current work processes and their deficiencies in order to establish a frame of reference for any new solution (ETS calls this problem definition.) 2) Prepare process flowcharts that illustrate how your organization would like to do business (the goals for the new system), if the technological infrastructure were in place, and whether you could take full advantage of electronic workflow, databases, and communication. 3) Survey possible solutions (visit/call sites, vendor demonstrations, etc.) sing the documentation of current work processes (results of step 1) and process flowcharts (results of step 2) to validate concepts and approaches and expand the definition of functional requirements. Require SBBC staff attending the site visit to submit expanded Trip Reports, so that SBBC ends up with objective results for its money spent. These Trip Reports would specify how the observed solution satisfied each functional requirement. 4) Place documentation of current work processes, process flowcharts and goals, and functional requirements definitions into a Request for Proposal, and publish the RFP. 5) Select the vendor whose proposal: • includes a clear picture of how their software solution supports the way we want to do business in the future (results of step 2), and • addresses the specific functional requirements (results of step 3), and • includes a credible plan for conversion of current work processes (results of step 1) to the proposed solution, and • represents the best total value to SBBC 50
    • School Board of Broward County Technology Guidelines Manual 6) Visit or call the vendors reference sites to ensure that the vendor is capable of delivering the proposed solution. 7) Award the contract and implement the solution. Require meaningful and objective progress reports during implementation. 8) Evaluate system performance against the goals. Some might immediately argue that the acquisition process being advocated by ETS is appropriate only for large-scale information management systems and is over-kill for the acquisition of smaller stand alone modules of personal productivity or instruction/instructional support software. However, it isn’t just the size (cost) of an application software module that determines whether or not a structured approach should precede procurement. Other factors that should be considered include the scope and significance of the effected work processes, relationship between the new application and existing operational systems, and whether or not the application results in the creation and maintenance of a database or file system. Scope, cost, level of integration, and database maintenance are the four criteria that should determine the level of evaluation required before purchase. • If the scope of the application will affect the work processes of a significant number of SBBC employees, or the unit cost of an application module is high or the aggregate cost of the projected annual purchases is high, the level of pre-purchase analysis should be high. Let’s call this level A. • If the unit cost is low and/or the aggregate cost of the projected annual purchases is low, but the software module interfaces into existing applications and/or results in the creation and maintenance of an operational database, the level of pre-purchase analysis should be moderate. Let’s call this level B. • If the unit/aggregate cost is low and the software module is a stand alone module and does not result in the creation and maintenance of an operational database, and does not interface with an operational subsystem, the level of pre-purchase analysis should be low. Let’s call this level C. So: Level A software will require extensive justification Level B software will require moderate justification Level C software will require low justification Extensive justification is defined as completion of all eight steps in a formal documented manner, with meetings among all involved parties to ensure consensus on the results of the analysis and sign off by all parties. 51
    • School Board of Broward County Technology Guidelines Manual Moderate justification is defined as consideration of all eight steps, with the production of a summary level systems analysis document, that must be signed off by ETS. Low justification is defined as informal analysis which may or may not have a written result depending upon the internal standards of the individual school or department. The procurement does not require sign off. 52
    • School Board of Broward County Technology Guidelines Manual APPENDIX D Technology Standard Title Page 53
    • School Board of Broward County Technology Guidelines Manual Technology Standard Title Page The School Board of Broward County, Florida Computers and Computer Peripherals Desktop Standards Guidebook Technology Standards Approval Approved by: Technology Standards Chairperson DATE 54