• Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
348
On Slideshare
0
From Embeds
0
Number of Embeds
0

Actions

Shares
Downloads
1
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. Information Technology Services Centre Content CTSC Renamed to ITSC Discontinuation of Support on Macintosh Maintenance Policy on PC and Related Equipment Users Enforced to Use Proxy Server Telnet Gateway Available Now Phasing out cc:Mail Kiosk PC's Available in Lam Woo Conference Centre Update on Dial-up Lines NetWare Upgrade Scheduled in Summer Break of 2000 Update on Video/TV Broadcasting Arrangement for Delivery of Equipment to ITSC A 'All-Pentium' Campus is in Place What's inside the ITSC's Hompage Software News Staff News Planned Seminars This Newsletter is accessible at the following URL address:
  • 2. http://www.hkbu.edu.hk/~itsc/ If you have any comments on our Newsletter, please send to us at: itscadm@hkbu.edu.hk For any other business, please call the ITSC User Services Hotline at 2339-7899 (or within the campus, dial the numbers corresponding to "ITSC" on your telephone key-pad), E-mail at: hotline@hkbu.edu.hk You are also welcome to visit our ITSC Help Desk at RRS-306B, Sir Run Run Shaw Building in Ho Sin Hang Campus, for assistance. Thank you!
  • 3. CTSC Renamed to ITSC We are pleased to announce that approval has been given by the University to rename CTSC (Computing and Telecommunications Services Centre 電算及電訊服務中心) to ITSC (Information Technology Services Centre 資訊科技服務中心) with effect from 1 February 2000. The change in name would more appropriately reflect the scope of activities and service nature of the Centre. All services currently rendered by the Centre will remain unchanged. For this change in name, the University Homepage, CTSC Homepage and other related online documents maintained by the Centre have been updated accordingly. Web pages maintained by Offices/Departments are reminded to update their respective online documentations (if any) which are affected by this change. Thanks for your continuous support of the Centre in the new Millennium. Discontinuation of Support on Macintosh As announced earlier, the University adopted a policy in the 1995-98 triennium that ITSC would only provide secondary support on Macintosh platform when compared with the Intel- based or compatible PC's, given its limited resources. In the 23rd IT Committee Meeting, held on 15 March 2000, it was endorsed that ITSC will no longer provide systems/software support to Macintosh machines because of the relatively smaller user base and because the ITSC expertise on Macintosh may not measure up to users' expectations. However, ITSC will continue to provide networking and hardware maintenance support on those Macintosh machines which were registered with ITSC. In fact, the network connection for all machines, whether they are running Mac OS, Unix of various versions, will continue to be supported by ITSC. So the only thing ITSC is not going to support concerns those application software packages running on the Mac's. This will take effect on 1 August 2000. Maintenance Policy on PC and Related Equipment In the 23rd IT Committee Meeting, held on 15 March 2000, the captioned policy was endorsed. In essence, the current practice with ITSC providing the maintenance services on PC and related equipment to all departments/offices (at no cost) will remain unchanged, subject to the following guidelines: -1-
  • 4. 1. Only a standard set of PC and related equipment would be supported by ITSC. In fact, the ITSC has been working along this guideline and that the IT Committee will review the list of supported equipment from time to time. The list is published in the ITSC Web site. 2. The ITSC can only support those PC's and related equipment that have been registered with ITSC. However, same support will be given to the subsequent replacement of these machines. 3. New additional purchases by departments/offices would not be supported by ITSC as far as maintenance is concerned. ITSC will however provide networking, system and software configuration support as long as the machine types are included in the list of supported equipment. 4. If the departments/offices would like ITSC to take over the maintenance of the non-ITSC registered machines, an annual lump sum (to be determined) would be charged. Users Enforced to Use Proxy Server As we have mentioned numerous times in our previous Newsletter or E-mails, using proxy servers for Web access is one of the major possible ways to reduce our surcharges on the US Internet link. The IT Users' Subcommittee has also discussed this topic a couple of times and at its meeting held on 24 May 1999, it was agreed that the University should enforce the use of proxy servers for all Web accesses as soon as it is feasible. Given that users may need more time to configure their PC's and get a habit of using proxy servers, the ITSC has postponed the deadline of enforcement to early 2000. The procedures for setting proxy server in Netscape browser are described in our December 1999 Newsletter (page 6) accessible from the ITSC Web site. We would like to inform all users that with effect from 1 July 2000, using proxy server is mandatory for accessing any Web sites. Should you have any problems in setting up your PC to use a proxy server, please call our ITSC User Services Hotline for assistance. -2-
  • 5. Telnet Gateway Available Now To prevent outsiders from hacking the computer systems managed by the ITSC, we previously had implemented a restriction such that remote login (telnet) connections from outside the University campus are prohibited. We, however, received some comments from our user community that they have experienced inconvenience in accessing the University systems for checking SMTP mailboxes or executing programs in our host systems while they are travelling abroad. In order to facilitate such accesses, we have established a channel called the telnet gateway for our users. Users who want to make a telnet connection from outside the campus are required to go through a user verification process in the telnet gateway. Please note that University remote dial-up and University approved ISP users can make a direct remote login without passing through the telnet gateway since they are already permitted to access the University network once they go through the login process during the telephone dial-in connection. To connect to the telnet gateway in Windows 95/98 environment, open the Start menu on the desktop, select the Run command and issue the following command in the Run Window: telnet connect.hkbu.edu.hk When username and password are requested by the gateway, users should enter their username and password which are the same as those for logging in the IBM RS/6000 system (net1.hkbu.edu.hk). After the verification process is completed, an option menu is provided for you to select the system that you want to access: IBM RS/6000 system (net1.hkbu.edu.hk), Compaq Alpha System (net2.hkbu.edu.hk) and other systems in the University. After the selection is made, an invitation log-in screen from the appropriate system will then be provided. Through this connection, the SMTP users may use the native E-mail programs such as ELM or PINE programs in the UNIX systems for sending and reading mails. Users may also execute application programs that are provided by these UNIX systems. Please contact the ITSC User Services Hotline if you have any further queries. -3-
  • 6. Phasing out cc:Mail The following paper has been posted to the University announcement system for our users' information and action. In this paper, the rationale for phasing out cc:Mail and choosing NIMS is explained together with an implementation plan. A brief introduction to E-mail basics relevant to our environment is also presented for easy reference. This paper is targeted to cc:Mail users only. However, others are also urged to read through this paper (though quite lengthy) as it may affect them if they want to switch to the proposed new E-mail platform. This paper also presents some basic knowledge of E-mail that applies to our environment. For users who are using UNIX E-mail systems or E-mail client systems such as Netscape Mail, Eudora, Outlook, etc. will not be affected by the proposed E-mail platform. In this paper, we will highlight the following topics pertaining to the phasing out of cc:Mail: −Some E-mail basic understandings −The fate of cc:Mail −Finding an alternative to cc:Mail, the NIMS −Comparison of NIMS and UNIX E-mail systems −Implementation plan Some E-mail Basic Understandings To bring all users to come to understand the basic E- mail operations is advantageous for proceeding with further reading of this paper. Very broadly speaking, when talking about E-mail system, we must be clear enough as whether we are talking about the E-mail server side (generally called the post office) or the client side (generally called the E-mail client system). On the server side, all E-mails are received and are waiting for dispatching to individual mailboxes just like the operation of a post office. The operation of a post office is transparent to the users. What the users need to know is how to link to the post office where their mailboxes reside and to manipulate their E-mail messages from their mailboxes. -4-
  • 7. Generally, an E-mail server supports two alternative ways for the users to access their E-mails. One is to use a Web-based interface (normally supplied by the same vendor of the E-mail server) and the other is to use one of the standard-based E-mail client systems such as Netscape Mail, Eudora and Outlook. With a Web interface (just like the cc:Mail for Web), users can access and manipulate their E-mails directly through a standard Web browser such as Netscape Communicator or Internet Explorer anywhere on the Internet. However, the functionalities of a Web interface for manipulating E-mail are somewhat inferior to an E-mail client such as Netscape Mail. Though using an E-mail client is more convenient than a Web interface in a local environment, accessing the E-mail server from other non-HKBU sites may be a problem. Firstly, the PC may not have an E-mail client readily installed. Secondly, even if there is one, users have to do some technical configurations in order to successfully download and access their E-mail messages from the HKBU E-mail server. Unfortunately, our existing cc:Mail does not support any standard-based E- mail client systems. However, the cc:Mail for Windows that is used within the University campus presents equivalent functions of a standard-based E- mail client system. So our cc:Mail post office is already supporting two alternatives for our users, namely, the Web interface (cc:Mail for Web) and client system (cc:Mail for Windows). Besides cc:Mail, the ITSC is also supporting a substantial number of users whose mailboxes reside on UNIX systems (the IBM RS/6000 and COMPAQ Alpha system). These users have a choice of either to use the native UNIX E- mail client systems such as ELM and PINE by logging in the appropriate system or to use the standard-based E-mail client systems (Netscape Mail, Eudora, Outlook, etc.) to access their mailboxes as explained in the above paragraphs. A Web interface for our UNIX E-mail servers is not available at the moment. To sum up, the ITSC is supporting two categories of E-mail servers, the LAN- based cc:Mail and native UNIX E-mail systems. For E-mail clients, we support cc:Mail for Web and cc:Mail for Windows for cc:Mail users. We also support the standard-based E-mail client systems such as Netscape Mail, Eudora and Outlook for UNIX users. Of course, the native UNIX E-mail client systems, the ELM and PINE, are also supported. Perhaps some explanations are needed to clarify the words 'supported by ITSC'. The cc:Mail for Web, cc:Mail for Windows, Netscape Mail, ELM and PINE are receiving the full support from ITSC. However, users have the option to choose to run other systems such as Eudora and Outlook which ITSC is unable to provide similar support. This policy will be subject to further review as and when necessary, if resources permit. -5-
  • 8. With the above basic understanding on E-mail, the ITSC has been trying to find an alternative for cc:Mail such that both Web interface and standard- based E-mail client systems can be supported (cc:Mail does not support the standard-based E-mail client systems). The Fate of cc:Mail cc:Mail was acquired about 10 years ago with a very special offer from Lotus. cc:Mail was at that time the most suitable platform for Baptist University because we needed to support Mac users and IBM OS/2 operating system and cc:Mail was capable to meet our needs. In fact the result of the evaluation exercise carried out by the then CTSC favoured cc:Mail among a couple of other E-mail systems. Through a number of upgrades and enhancements, from cc:Mail for DOS to cc:Mail for Web and cc:Mail for Windows, cc:Mail has been serving our users (students are the major users) for about 10 years. However, at a recent announcement from Lotus, cc:Mail will no longer be developed and its support from Lotus will expire next year after its 15 years of service in this area. The ITSC has started to prepare for phasing out cc:Mail gradually. Finding an Alternative To cc:Mail - The NIMS Since last year, the ITSC has begun to evaluate some E-mail systems capable of supporting groupware applications. Of the three most robust E-mail systems in the market (capable of supporting groupware applications), namely, the Lotus Notes, the MS Exchange and Novell GroupWise, the ITSC recommended GroupWise as a longer term E-mail (and groupware) system in Baptist environment. The E- mail portion of GroupWise is called NIMS (Novell Internet Messaging System) which is in fact a NetWare UNIX-compatible E-mail system. The advantages of using NIMS include, but not limited to, the followings: −No extra license fee needed since it is already included in the Novell NetWare site license. −NIMS is integrated with the NetWare directory service, therefore managing NIMS users requires minimal administration effort. −Like cc:Mail, NIMS is a LAN-based E-mail system (UNIX type E-mail is generally based on a huge central server) which provides better security measures and enables more flexible scalability for user expansion and can be centrally managed. −NIMS supports a wide range of E-mail clients such as MS Outlook, Netscape Mail and Eudora. MS Exchange supports its Outlook client -6-
  • 9. only. Besides, NIMS also provides a Web interface for accessing the mailbox by the standard Web browsers. −NIMS was built completely with the Internet standard. −It provides a more user friendly customization interface (Web access) for users to tailor-make preferred configurations. NIMS is recommended by ITSC as one of the two supported E-mail systems. The other alternative is a centralized UNIX E-mail system. The existing IBM RS/6000 system and the Alpha server system are already supporting native UNIX E-mail system for many users. The whole issue has been discussed and endorsed by the IT Committee. Comparison of NIMS and UNIX E-mail Systems The advantages of using NIMS have been identified above. Another point to note is that since NIMS is developed by Novell, it must have its own proprietary nature which on the other hand provides a more secure environment (this applies to any LAN-based E-mail system). The other concern is about the life expectancy of NIMS which in turn depends on the future business performance of Novell. The latest Novell NetWare version 5.1 competes favourably with Windows 2000 and NetWare 5.1 has lots of improvements in Internet connectivity such as supporting native Internet Protocol (IP) and huge storage capacity, in addition to its strongest directory service support among the competitors. In its recent BrainShare 2000 conference, Novell has detailed its far-reaching product road map to compete with its competitors. Of course, the native UNIX E-mail system has its own advantages such as: −ease of control and management; −openness; −supports many E-mail clients. However, the weak points of a central UNIX server are: −single point of failure; −no readily available Web interface system, ITSC has to source such software from the market if necessary; −multi-logins is needed for users switching between UNIX and NetWare platforms; −a huge UNIX server to accommodate a large number of users. Since there is a practical need to support different user requirements, we are committed to support both NIMS and UNIX E-mail systems as a long-term strategy. Our existing new IBM RS/6000 SP/2 system can be upgraded to support more UNIX users while the existing NetWare servers can be migrated -7-
  • 10. to support NIMS (and in future the GroupWise for Groupware applications for staff users). Implementation Plan To minimize user impacts and ITSC's support effort (supporting the old and the new E-mail systems simultaneously), NIMS will be put into production according to the following schedule: All students 01 August 2000 (Tuesday) Staff users (cc:Mail users) 16 October 2000 (Monday) For students, starting from 01 August 2000, the students' cc:Mail accounts cannot receive any new incoming messages. They will all be directed to the new NIMS E-mail accounts. From the same day onwards, students need to forward their needed old cc:Mail messages to their new NIMS accounts themselves. The cc:Mail accounts will remain open until 01 October 2000. After 01 October 2000, all students' cc:Mail accounts will be closed. However, if students still want to forward their archived cc:Mail messages after 01 October 2000, they should go to ITSC where a dedicated machine will be set up to facilitate the transfer. In the User Computing Centres, students can choose either the Web interface or Netscape Mail to access their NIMS mailboxes and Netscape Mail is recommended. At all other places, students can choose other systems as long as they are supported by NIMS. The ITSC will organize a series of training sessions and some testing accounts for the students to familiarize with NIMS Web interface and Netscape Mail. Please take note of ITSC's announcements soon to be released. For staff users who are using cc:Mail, the cut-over date is set on 16 October 2000 (Monday). Similar arrangement will apply to these users except that their cc:Mail accounts will remain open until 31 December 2000. To facilitate the changeover, these staff users are recommended to attend the ITSC training sessions and to contact the respective ITSC liaison officers for any queries. Depending on our further testings, staff users may like to install GroupWise (where NIMS is a sub-set) to practice on Groupware applications as well such as calendaring, document management, scheduling, etc. The following is a summary of the cut-over dates: NIMS Production Date cc:Mail Termination Date Students 01 August 2000 01 October 2000 Staff users 16 October 2000 31 December 2000 -8-
  • 11. Kiosk PC's Available in Lam Woo Conference Centre The ITSC is pleased to announce that four kiosk PC stations are installed outside the major conference rooms of the Lam Woo Conference Centre to facilitate the conference delegates to check their E-mails or even browse the WWW. A keyboard and a track ball mouse are installed in each of these stations. Should this facility proved to be well received, the ITSC will consider to extend the service to other areas. -9-
  • 12. Update on Dial-up Lines As recommended by the IT Users' Subcommittee, ITSC is pleased to announce that a new line group 2938-0300 (96 lines) will be set up to support users with one hour access time. With effect from 1 July 2000, the ITSC dial-up line groups will be arranged as follow: Prime No. No. of Lines Access Services Speed Remarks Time 2931-8188 96 2 hours TCP/IP, SLIP V.90/K56 Flex Compulsorily required to and PPP go through Proxy Server "proxy.hkbu.edu.hk" 2938-0300 96 1 hour TCP/IP, SLIP V.90/K56 Flex Compulsorily required to and PPP go through Proxy Server "proxy.hkbu.edu.hk" 2931-0688 96 0.5 hour TCP/IP, SLIP V.90/K56 Flex *Express Line Group* and PPP Compulsorily required to go through Proxy Server "proxy.hkbu.edu.hk" 2339-2207 8 0.5 hour TCP/IP and 19.2K *Express Line Group* SLIP 2339-2124 16 2 hours NetWare & K56 X 2 AppleTalk 2931-6500 48 2 hours TCP/IP, SLIP V.90/K56 Flex *Staff Line Group* and PPP Compulsorily required to go through Proxy Server "proxy.hkbu.edu.hk" Total: 360 On top of the above dial-up line groups, two Internet Services Providers (ISP's) had been selected to provide Internet services to our students and staff at much reduced prices. These two ISP's are Cyber Express and HKNet Co. Ltd. and the application form can be obtained from the ITSC Reception Counter and OEE-702 service counter. ITSC will continue to monitor the performance of the above dial-up line groups and the performance of the two ISP's. If you have difficulties in setting up your browser or modem, please contact our ITSC User Services Hotline. NetWare Upgrade Scheduled in Summer Break of 2000 - 10 -
  • 13. We have been hanging on the upgrade of Novell NetWare until the transition to Y2K is completed. Accordingly, we are planning to upgrade our NetWare version 4.11 to the newest version 5 during the summer time of 2000. In general, the upgrade is transparent to users but there are a lot of good features in NetWare 5 which is in fact a strategic product from Novell. Some of the enhancements and new features are highlighted below for users' information: 1. Improved directory services, called eDirectory. Novell directory service (NDS) is the most powerful and user-friendly directory service capable of managing millions of objects in the network environment. 2. Supports native TCP/IP environment and therefore better interoperability with Internet/Intranet. 3. Besides the current file and print services, NetWare 5 servers can be further enhanced to become application servers such as Web server or database server. 4. Supports clustered servers for more reliable network services. 5. Enhanced network management tools for easier problem diagnosis and system configuration. - 11 -
  • 14. Update on Video/TV Broadcasting As a follow-up to our announcement earlier on Video/TV Broadcasting services, we are now providing the following services (please click "Video Programmes" under the ITSC Homepage): 1. Video on Demand (VoD) Video on Demand is now available to users connected to the University network, including the Shatin Staff Quarter users. You need either RealPlayer or StarPlayer to view the VoD streaming. Please download and install these software if you do not have them installed in your PC. Currently, three video series are available: HKBU, Distinguished Lecture Series and Archive Lectures. More video clips will be added in the future. Department/Office who would like to make use of this VoD service to post their video material for viewing please contact Mr. T.H. Ng at 2339-7408 (E- mail thng@hkbu.edu.hk). 2. Live Broadcast We are re-broadcasting 3-4 TV programs within our campus network. At present, three channels (CCTV-1, CCTV-2 and CETV-1) in Putonghua are available. We will soon add one more channel (in English). All users on our Network can view these TV broadcast streaming on his/her PC using RealPlayer. The quality, as we have mentioned previously, is just barely acceptable. - 12 -
  • 15. Alternatively, we also provide a higher bandwidth to broadcast the same TV programs to certain staff members (normally the heads of departments/offices). We will soon install the necessary hardware and software to the PC's of these staff members. Because of the resource limitation, this high bandwidth feature cannot be extended to all staff at this moment. Arrangement for Delivery of Equipment to ITSC We would like to remind the departments/offices that, for purposes of machine disposal or maintenance, ITSC will only accept equipment bearing our Centre's registration label or official chop mark (will be attached to the machines after ITSC's inspection, where necessary). Additionally, to facilitate our handling of the delivered equipment, you are requested to fill the form "Computing Equipment Delivery Form" which must be sent to ITSC together with the equipment item(s). The form is downloadable from ITSC's Web site. Please do not send in any equipment items to ITSC if the afore-mentioned procedures have not been completed. ITSC is unable to accept them. Should you have any queries about this procedure, please contact our Ms. Ma Fung Lan at 2339-7403. Thank you for your consideration and cooperation. - 13 -
  • 16. A 'All-Pentium' Campus is in Place Subsequent to our Y2K PC replacement exercise, there should be no more non- Pentium type PC's that are being used by our students and staff in the campus for teaching, learning and administrative purposes. The ITSC has stopped providing maintenance on all non-Pentium type PC's (Mac's excepted). For some reasons, there may still be some 386/486 machines being used by our staff or students, e.g. for experimental purposes such as for disassembly. However, the ITSC will not provide any support on these machines. What's inside the ITSC's Hompage The ITSC has tried to put as much information as possible for users to acquire or download. A brief description of each of the main items appearing on the ITSC Homepage follows: User Handbook This is an annual user handbook which contains the general information of ITSC, facilities and services, the procedures and the user policies. Newsletter Periodic ITSC Newsletters are published highlighting the most current changes. A hard copy is sent to all heads of departments/offices when they are released. - 14 -
  • 17. InfoNotes This contains a series of easy-to-read user articles pertaining to the various services and facilities supported by ITSC. A FAQ is also set up for users' reference. Seminars A list of forthcoming seminars is provided here for users. Users can browse through the seminars and enrol into the seminars via the Web browser. Video Programmes The ITSC supported VoD (Video on Demand) and TV channels are accessible via this Web site. About ITSC An introduction to ITSC organization, administration, plans and projects. University IT The IT Committee members and Terms of Reference Committee together with the resolutions and policies endorsed by the Committee are published here. The IT Users' Subcommittee is also introduced. Microsoft Licenses This highlights the essentials of the MS Campus Agreement and the products covered by this Agreement. Prices of other MS products are also listed here. Reference Sites Links to other related sites for users' reference. User Services This outlines the general services offered to the users like computer accounts, list of computer rooms and consulting services. Networks & Systems The BUNET as well as the general ITSC services are introduced here. Supported Hardware A list of hardware items supported by ITSC. ITSC Forms A number of forms for requesting ITSC service or facility. Software News 1. MS Campus Agreement We are pleased to announce that the University is in the process of renewing the agreement with the Microsoft for using the most current versions of the following software in the campus: −Microsoft Office Standard & Professional Editions - 15 -
  • 18. −Microsoft Office Macintosh Edition −Microsoft Windows Upgrades −Microsoft BackOffice Server Client Access License (CAL) −Microsoft FrontPage −Microsoft Visual Studio Professional Edition (including Visual J++, Visual FoxPro, Visual Basic, Visual C++) −Microsoft Office Starts Here Step by Step Interactive Microsoft Campus Agreement is an annual licensing program that allows the University to acquire the right to use the above software products based on the number of full time equivalent (FTE) faculty and staff. The unit price for 2000/2001 is HK$369 per FTE. In addition, the agreement also covers the right for staff to use the above listed products at home on a single PC. The new agreement is effective for one year starting from May 2000. 2. MS Office 2000 We have received the Microsoft Office 2000 CD (both the English and Chinese versions) from the vendor. Using the CD provided through the MS Campus Agreement, users are not required to make registration to Microsoft. In order to cope with the teaching activities, the ITSC will contact the teaching departments for the upgrade of MS Office 97 to Office 2000 in all User Computing Centres in the coming summer. Meanwhile, staff members may request to upgrade their office machines with MS Office 2000 if necessary. Please contact the ITSC User Services Hotline for the arrangement. As the MS Campus Agreement also covers staff members for home use, staff can borrow a set of MS Office 2000 CD for installation at home. We would like to remind that they should install the software at their own machine only. The University will not be responsible for any liabilities arising from the illegal use of the software. A number of MS Office 2000 CD sets are now available for loan in the ITSC Help Desk. The loan period is two working days. As we expect that there will be many loan requests at the very beginning, we recommend staff members to check with the ITSC User Services Hotline for the availability of the CD first before coming to ITSC for collection. If you have any further queries, please contact Mr. S.H. Tong at 2339-7414 (E-mail shtong@hkbu.edu.hk ). 3. F-Secure Anti-Virus - 16 -
  • 19. After receiving some positive feedbacks from the users, the University has recently renewed the F-Secure Anti-Virus Software Site License for another year starting from April 2000. The license covers all machines in the University as well as staff and students' home computers. The latest version of F-Secure Anti-Virus software is Release 4.7 which can be downloaded from the ITSC Web site: http://www.hkbu.edu.hk/~itsc/download For installation, users are recommended to read the procedures document on the Web: http://www.hkbu.edu.hk/~itsc/download/fsinfo.html In addition, the F-Secure Anti-Virus software CD is also available for borrowing at the ITSC Help Desk. The vendor also provides weekly updates on their software. In order to protect the PC's from being infected by the new viruses, users are recommended to carry out updating activities regularly. The latest weekly update can be obtained from the ITSC Web site: http://www.hkbu.edu.hk/~itsc/download/fsupdate.exe Staff News 1. Miss Beatrice Lai, Assistant Computer Officer of the Training & Administration Section, resigned on 31 March 2000 to take up a new post in one of our sister institutions. Miss Lai started her career with the Centre on 10 August 1998. 2. Ms. Elsa Lui, Assistant Computer Officer of the User Services Section, has completed her contract with the Centre at the end of April 2000 after serving the University for 15 months. Ms. Lui acted as the Centre's Liaison Officer for the Library. 3. Miss Queenie Wong, General Clerk of the Training & Administration Section, joined the Centre on 2 May 2000. Welcome on board, Queenie! We would like to thank the departed staff for their contributions in the Centre and wish them every success in their future endeavours. - 17 -
  • 20. Planned Seminars CGI & Perl Script Chinese/English Windows Documents FAQ (中英文視窗文件疑難解說) Chinese Input Method - 倉頡 Chinese Input Method - 筆順碼 Chinese Input Method - 縱橫漢字輸入法 Corel Draw 8 - Basic Corel Draw 8 - Intermediate Corel Draw 8 - Advance Front Page 98 - Basic Front Page 98 - Intermediate GIF Animation Introduction to Barcodes Introduction to e-Commerce Introduction to Visual Basic Java Script Knowing more about the Internet Knowing more about your PC 基礎篇 Knowing more about your PC 進階篇 Linux Series 1 - Installation Linux Series 2 MS Access 97 - Basic MS Access 97 - Intermediate MS Access 97 - Advance MS Excel 97 - Intermediate MS Excel 97 - Advance MS PowerPoint 97 Netscape Mail NetWare Internet Messaging System (NIMS) - New E-mail System SPSS I SPSS II - 18 -
  • 21. The ITSC will regularly update seminar details through the University-wide Announcement System. You may also access some of our seminar materials and check out the new seminars at: http://www.hkbu.edu.hk/~itsc/user.training.html The new seminars are tentatively scheduled to start in September 2000. There will be two rounds of seminars and the topics will be reviewed when the first round is over. Seminars will continue to be held on every Monday, Wednesday and Friday in the afternoon at 2:30 p.m. in Room OEE-702A inside our User Computing Centre. More special topics will be announced from time to time. These topics will normally be held on Tuesday and Thursday unless otherwise stated. Punctuality will be emphasized since late comers will disturb the instructor and other attendants. Under normal circumstances, if you arrive 10 minutes or more after the seminar has begun, you may have to wait until the seminar breaks. You are most welcome to drop a note in our E-mail account at: itscadm@hkbu.edu.hk Seeyousoon! - 19 -