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Frequently asked questions

  1. 1. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked questions How can I Import files from MindManager X5 to MindMapper Pro v3.5 Can I open MindManager files using MindMapper? Troubleshooting in MindMapper PDA Export files from MindMapper PDA to MindMapper Prov3.5 Desktop? Possible to Import/insert MS Word tables or other objects into MindMapper? Is it possible to insert additional clip-art into MindMapper Pro 3.5 build 3814 Cannot register my MindMapper product; it will not unlock or register. Eligibility for MindMapper Upgrades I am interested in becoming a dealer/reseller for MindMapper software products We purchased MindMapper Standard v3.x and now I want to upgrade to MindMapper Pro v3.5 Place text on multiple or shorter lines? My note window has disappeared, how can I get it back? Who do I contact at MindMapper for further information? Where can I make a MindMapper purchase, online if so, how? Does MindMapper work on the Apple Macintosh Platform? What are the minimum system requirements to run MindMapper on my PC? I have lost my registration key-set for MindMapper, how do retrieve it? Are there any limitations when running MindMapper in evaluation mode? MindMapper versions for the Pocket PC and Windows Tablet PC operating systems? Uninstall MindMapper “completely” so I can start things from scratch? Icons on tool bar are not all “visible” as described, how can I view them all? Trouble moving nodes where you want them placed? Adding additional Icons to MindMapper Versions 1.5~v2.8 Adding additional Icons to MindMapper Versions 3.x? Paste clipart as a node or to an existing selection as a lower node? Confused on how to insert Objects (pictures) or other file formats? Conferencing problems using MindMapper v2.5/2.8? Conferencing problems using MindMapper Pro or Standard v3.5? How do I export mind maps to other applications? My version of MindMapper Pro or Standard v3.xdoes not include features I see on your web site I have MindMapper Pro or Standard v3.0, v3.2 or v3.4, how do I upgrade to v3.5? Is there a list of keyboard short cut keys for MindMapper Pro and Standard version 3.5? How do I save my mind maps in HTML format so to use on my web site? Printing problems using a HP color LaserJet printer? -1-
  2. 2. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question How do I import files from MindManager X5 to MindMapper Pro v3.5 In order to import MindManager X5 files into MindMapper, you must first export files to MS Word and then import this MS Word file into MindMapper Pro v3.5. 1.) Open up MindManager X5 program by double clicking on your “file name .mmp” file. 2.) Next, go to FILE located on main tool bar, and Send to Microsoft Word Note: In "Send to Word Settings", Outline numbering, you must select a numbering scheme and correctly number your topics (i.e. if you have 5 topics, you must select Topic level 5). 3.) Save as a MS Word file, “example.doc” 4.) Start up MindMapper Pro v3.5 normally. 5.) Click on the MS Word Icon and select Import MS Word Document?? 6.) Select your Word document “example.doc” and select OPEN. You can now view your MindManager X5 files in MindMapper. -2-
  3. 3. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question Can I open MindManager files using MindMapper Pro v3.5? Yes, MindMapper Pro v3.5 will allow you to open MindManager files. However, you will need to have either a demo or full version of MindManager program installed on your computer. By using OLE Automation technology, this requires the other program, MindManager must be present on your PC. 1 Launch MindMapper Pro v3.5 2 Go to File menu, open. Under Files of Type, select MindManager Files .mmp (Note: You can only open MindManager files using MindMapper Professional version). If you try to open the .mmp file by double clicking on the file, by default, it will try to look only for the MindManager Program. 3 Select your .mmp file. 4 Your .mmp file should now be open in MindMapper. -3-
  4. 4. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question Troubleshooting within MindMapper PDA -4-
  5. 5. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question Export files from MindMapper PDA to MindMapper Prov3.5 Desktop? -5-
  6. 6. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question Possible to Import/insert MS Word tables or other objects into MindMapper? YES. To import/insert MS Word Tables into MindMapper (or any other objects): - open up MS Word (or other application) - Select the table (or object) and copy [Go to Edit, Copy (or Ctrl, C)] - Go to MindMapper, Go to Edit, Paste special You will see your table in MindMapper. To edit your original table, double click on the object and it return to your original file in its original application. -6-
  7. 7. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question Is it possible to insert additional clip-art into MindMapper Pro 3.5 build 3814 After we released MindMapper 3.5.3814 Professional Edition, Microsoft released Office 2003 and Clip Art Organizer replaced Clip Art Gallery (which was the originally based format that was used to import images directly into MindMapper Pro via drag and drop). At this time, Clip Art Organizer (clip art files) cannot be directly entered into this version of MindMapper (by dragging and dropping). One way around this for now is to bring in graphic file into Clip Art Organizer (or use MS’s library of existing clip arts). From Clip Art Organizer menu, Go to Edit, Copy. Make sure Clip Art Organizer is closed. Then from MindMapper, Go to Edit, and select Paste option. We will address this issue in our next release and work with MS Clip Art Organizer. A few other alternatives in dealing with clip art: (1) Use Insert/Object menu to bring in your images. (2) From the VIEW menu, click on Window and select Clip Art. A collection of clip art window will appear on your left. Click and drag clip art into your map as a floating image. To add clip art as part of your node, select your node and double click on the image. -7-
  8. 8. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question Cannot register my MindMapper product; it will not unlock or register. After purchasing MindMapper, customers will receive an email, which contains the necessary information to register and unlock their Internet program download within 24 hours. It's important that the customer enter their registration key-set information exactly as it appears in their e-mail. All key-set information is case sensitive, space sensitive and dash sensitive. (i.e. if there is no dashes in the phone number, do not include it in the registration.) At the registration dialog: Enter your registration key set information "exactly" as indicated. NOTE, your "Name", "Phone number", "Address" are also very much a part of the registration process along with "Serial number" and "Registration number" provided within this email. Example scenario; we sent you the following valid registration key-set; Name: John Smith Phone number: 408-255-3802 Address: 1131 La Home Dr. Registration No. 1201-02303-123456 Serial number 6987690872 The above key-set will work Example scenario; you entered the following in-valid registration key-set; Name: John R. Smith Phone number: 4082553802 Address: 1131 La Home Dr. Registration No. 1201-02303-123456 Serial number 6987690872 The above key-set will not work -8-
  9. 9. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question Eligibility for MindMapper Upgrades The Bosley Group free upgrade policy: The Bosley Group offers free upgrades to customers who purchase software from an authorized reseller or direct from http://www.mindmappeusa.com/ Upgrade orders must be for the same version and or series. For example, a customer who purchased MindMapper 3.4 Professional, v3.2 or even v3.0 will be eligible for a free upgrade to MindMapper 3.5 Professional. Just download the latest version from http://www.mindmappeusa.com/ your current registration key- set will remain the same and be valid for latest version. If you lost your current registration key- set, please see I cannot register my MindMapper product; it will not unlock or register. Some free upgrade offers may include a time limitation meaning; upgrade user maybe only offered a 90-day window to take advantage of free upgrade opportunity. In support of other product upgrade categories; please see the following MindMapper web link for current pricing, http://www.mindmapperusa.com/pricing.htm price list. Frequently asked question I am interested in becoming a reseller for MindMapper software products In order to become an authorized software reseller for our MindMapper software products, you will first need to fill out a dealer/partner application. After The Bosley Group evaluates your submitted application, we will then send you a contract for you’re signing, outlining all terms in detail. We will also assign you with a login and password for dealer/partner only access from our website. We will also list you as a dealer on our web site for your coverage area providing you with further exposure. All further information included about you or your web site included on our website is to enable customers to contact and do business with you directly. Please see the following PDF file, which contains the necessary information for you to become a MindMapper dealer, please fill out all form fields where indicated and email dealer@MndMapperUSA.com mark all content to the attention of Brian Pacchetti. Download your dealer form here in PDF format -9-
  10. 10. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question We purchased MindMapper SE v3.x and now we want to upgrade to MindMapper Pro v3.5. How much will this cost? The upgrade version from MindMapper 3.X Standard to MindMapper Pro is $70. Please refer to our online price list for more pricing options or go here for placing your order to upgrade. Frequently asked question Place text on multiple or shorter lines? At the end of your text line “were you wish to end your text line”, simply press the following keyboard keys “CTRL + ENTER” key to make all content “after your mouse cursor” go to the 2nd line. For all other entries, please invoke the above process. - 10 -
  11. 11. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question My note window has disappeared, how can I get it back? While maximizing map window or accidentally dragging your notes window off the map work area, your Notes window can prematurely disappear. To restore the Notes window, just go to the “Tools” option located on the main tool bar, now choose “Options”, then “Misc.” then select "Reset last saved window position". Click OK and close MindMapper completely, restart MindMapper and open your working file. This should reset your Notes window and you should be able to resume access to it as before. - 11 -
  12. 12. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question Who do I contact at MindMapper for further information? TECHNICAL SUPPORT For technical support, e-mail technical support support@MindMapperUSA.com , include all relevant details related to your issues. Please provide as much information as you can so that we can better assist you. PARTNER/RESELLER INFORMATION For more information or specific questions about how you can become a partner or authorized reseller, please go to the Dealer page and review questions on becoming a partner. For further Dealer inquires, please email dealer@MindMapperUSA.com QUOTATIONS For further price considerations beyond our published pricing found on this web site, please email your request to the appropriate department: • Business pricing requests, business@MindMapperUSA.com • Academic pricing requests, academic@MindMapperUSA.com • Nonprofit pricing requests, nonprofit@mindMapperUSA.com GENERAL INFORMATION For all other information, please contact us at info@MindMapperUSA.com Or Telephone: 541 469-1965 0r 541 661-2929 Fax: 541 412-3012 US mail: The Bosley Group 309 Truman Lane Brookings, Oregon 97415 USA - 12 -
  13. 13. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question Where can I make a MindMapper purchase, online if so, how? Yes you can purchase a license for our MindMapper products on our secure website but we encourage you to download and try each product version first so to test drive, this way you can make an informed decision before making an actual license purchase. • MindMapper product information • MindMapper download area • MindMapper system requirements Contact us: TheBosley Group 309 Truman Lane Brookings, Oregon 97415 Telephone: 541-469-1965 or 541-661-2929 Fax: 541-412-3012 Email: info@MindMapperUSA.com URL: www.MindMapperUSA.com - 13 -
  14. 14. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question Does MindMapper work on the Apple Macintosh Platform? We are very sorry to say, but we no longer support the Apple Macintosh operating systems. We had a Mac version early on in 1999 for Mac OS v7x or below learned early on that Apple required more tech support than PC users and for very few sales. Then we found out our code was not compatible with OS8.x, so we decided it was time to focus our efforts on the “masses, PC based systems”. If we were to support the Mac operating system today, we would have to build and support 4 operating versions, v7.x, v8.x, v9.x and v10.x. Maybe somewhere down the road things will change. For the time being, you might take a look at www.inspiration.com - 14 -
  15. 15. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question What are the minimum system requirements to run MindMapper? System requirements • Computer and monitor: An MPC 2-compatible system, which means a 486 class or higher PC with at least 64 MB-Ram (128 MB-Ram recommended), a hard disk with at least 5 MB of free disk space (20 MB disk space recommended), and a video card and monitor capable of running 256- color VGA (SVGA recommended) or 800x640 display. • Win 9X, Windows, ME, NT, 2000 or XP and Internet Explorer 5.5 or higher. If you have Windows 3.xx MindMapper will not run on your system. • MindMapper Professional v3.x will not run on systems using Windows 95 • (Optional) MPC 2-compliant (16-bit) sound board to listen to audio sound files assigned to nodes / branches • (Optional) Speakers or headphones to listen to audio sound files assigned to nodes / branches. • (Optional) Printer to print out "Mind Mapping" maps, schedules, and text files. Note split printing ( print map in sections ) is now available in MindMapper version 2.2, 2.5, 2.8 and 3.0 • (Optional) Modem to send-receive "Mind Mapping" maps, email, schedules, text files, conferencing and more. - 15 -
  16. 16. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question I have lost my registration key-set for MindMapper, how do retrieve it? Now and then a hard drive goes bad or we change computers, or during program re-installation a user cannot get their hands on required registration key-set information for installing a given program. If you've lost your registration key-set for any version of MindMapper we can help. Simply supply us with your name, email address, phone number, mailing address information used at time of purchase and for which product so we can search our data base with accurate data so to locate your necessary information and so to forward you via email soon as possible. Click here to retrieve - 16 -
  17. 17. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question Are there any limitations when running MindMapper in evaluation mode? Besides the obvious 30-day trial period, there are few restrictions with the use of MindMapper features within the program. The 30-day time period was our way to enable users to fully explore most of its functionalities and benefits, create as many maps as you like and get a chance to feel comfortable with the product, most importantly this allows you to make an informed decision in your purchase. A few restrictions are: • The ability to save your mind map projects • The ability to create and save a default map profile • The ability to share mind map projects with others • The ability to import/export to MS Project and PowerPoint • Any option grayed out is restricted while running in demo mode • Note, once your download is registered, all restrictions will be lifted and all features/options will be available to you. - 17 -
  18. 18. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question MindMapper versions for the Pocket PC and Windows Tablet PC operating systems? Pocket PC: The Pocket PC operating system as well as hardware has gone through many changes in the last couple years. Intel just made announcement that they were introducing the X- scale processor to boost processing power, which affected current Windows OS as well as Third party programs (like us) so we waited. You should see a MindMapper PPC version near the end of 2004. Tablet PC: The Tablet PC operating system has realized many changes since its first release, do to poor handwriting recognition problems “which we need”. Current MS patch is better but not good enough for us. Once MS has mastered this short fall as well as others, we will move forward. Release date? Not sure, all depends on MS, lets shoot for 1st quarter of 2005. - 18 -
  19. 19. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question Uninstall MindMapper “completely” so I can start things from scratch? Your PC is totally screwed up and or you cannot start MindMapper at all, sounds as if you need to start from scratch. (1) Go to control panel > select Add/Remove Programs to remove existing MM (2) Delete any folders in the hard drive named “SimTech” (Go to Start, Search, Find Files or folders). Reason being, you may or may not have any folders in your C drive. (3) Go to Start >Run >type in “regedit”>[ok] (4) Delete the following SimTech folders in the two locations: HKEY_CURRENT_USERSoftwareSimTech HKEY_LOCAL_MACHINESoftwareSimTech (5) Install new version of MindMapper using the following download link; http://www.mindmapperusa.com/downloads/MMprov35.exe Frequently asked question - 19 -
  20. 20. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Icons on tool bar are not all “visible” some are missing, how can I view them all? Sometimes due to computer display properties (settings) a user will not be able to view all tools available to them due to certain factory default display settings. • If you are using less than a 17-inch monitor (like a 15 inch) you should check your display properties. To do so, please perform the following; 1. Right mouse click on a blank area of your displays desktop and choose “Properties” within the popup and choose tab labeled “Settings” 2. If Screen resolution is less than 1024 by 768 pixels you must increase to the following level by adjusting the slider in the More direction. 3. Once your display properties are set to at least 1024 by 768 you should be able to see all tool Icons on your main tool bar. If this is does not help to you, please advise further details of this issue. Email; support@MindMapperUSA.com - 20 -
  21. 21. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question Trouble moving nodes where you want them placed? Let's divide the Fish into "Freshwater" and "Saltwater". First, select "Fish" by clicking on it once. Press the "space bar" to add Multi-Nodes "Freshwater" and "Saltwater" as lower branches to "Fish", once addition is completed the map should now look something like the example shown below. Every time a new branch is added, the position of all the branches will simultaneously change to form a radial pattern. Let's now divide the Fish into "Freshwater" and "Saltwater". First, select "Fish" by clicking on it once. Press the "space bar" to add Multi-Nodes "Freshwater" and "Saltwater" as lower branches to "Fish", once addition is completed the map should now look something like the example shown below. Continued… - 21 -
  22. 22. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 When the arrow and branch placement viewed as shown in the example on the left is seen, release the mouse button. Now, like illustrated in the example map on the left, "Sea bass" and "Tuna' become lower branches of "Saltwater". - 22 -
  23. 23. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question AddingAdding additional Icons to MindMapper Versions 1.5~v2.8 Adding Icons from an outside source using MM programs v1.5, v2.2, and v2.5 / v2.8 library is fairly easy, here are the steps, 1. Click on 'Tools' option found on main tool bar menu, now select ‘Create' located under 'Icon Library' entry. 2. Next click on button labeled 'Add', locate Icon Library in window labeled 'Look in'. 3. Select Icon to be imported into program Icon Library and choose ‘Open', now select 'Save' and choose an appropriate name for Icon that is to be added to program library, choose 'Save' then 'Close'. Frequently asked question Adding additional Icons to MindMapper Versions 3.x Note, any Icon can be added to program library long as it's extension is in *.ICO format Frequently asked question Paste clipart as a node or to an existing selection as a lower node. To paste clipart as a node or to an existing selection as a lower node can be done as follows, lets say (by example) you have various images saved on your Windows Desktop and are saved as clipart1.bmp, clipart2.jpg or clipart3.gif. 1. To insert an image labeled 'clipart1.bmp' as a node, click on 'Insert', and then choose 'To Selected Node' or 'As Lower Node' option located on main tool-bar menu. 2. Click on 'Create from file’, click on button labeled 'Browse', choose 'Desktop' in drop down menu located in 'Look in'. 3. Locate and select 'clipart1.bmp' file, next choose button labeled 'Insert’, click button labeled 'OK' and view results. Frequently asked question Confused on how to insert Objects (pictures) or other file formats? - 23 -
  24. 24. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 For all MindMapper versions To paste clipart as a node or to an existing selection as a lower node can be done as follows, lets say (by example) you have various images saved on your Windows Desktop and are saved as clipart1.bmp, clipart2.jpg or clipart3.gif. 1. To insert an image labeled 'clipart1.bmp' as a node, click on 'Insert', then choose 'To Selected Node' or 'As Lower Node' option located on main tool-bar menu and, 2. Click on 'Create from file’, click on button labeled 'Browse', choose 'Desktop' in drop down menu located in 'Look in' and, 3. Locate and select 'clipart1.bmp' file, next choose button labeled 'Insert', click button labeled 'OK' and view results. Frequently asked question Conferencing problems using MindMapper v2.5/2.8? IP address of moderator: 172.16.16.11 Host name of moderator: Bill Doors Channel number: 0 Invited participants: Diana Lee Steve Works 1) On Friday at 10:00 AM, Bill Doors starts his MindMapper program and opens a map titled Marketing. 2) Next Bill clicks on 'Conferencing' located on main tool bar and chooses 'New' opening new conference dialog. 3) Now Bill enters 'Marketing' as Conference Name, '9900*' as Password, verifies he is on Channel 0, enters 'Bill D' as User Name, enters IP address *172.16.16.11 in 'Name' window under 'Host Info' label and clicks 'Start' button to logon. *'NOTE' see Moderator IP address? Description below Joining Conference Join Conference 1) On Friday at 10:00 AM, Diana and Steve start their MindMapper program, click on 'Conferencing' and choose 'Join' opening Join Conference dialog. 2) Next Diana and Steve enter Marketing as Conference Name, 9900* as Password, enters Bills IP address (172.16.16.11), both verifies they’re on Channel 0, enter in appropriate names in User Name window and click on Join button to log on to network and enter conferencing session. 3) Now Diana and Steve will both be viewing marketing map Bill wishes to share on the network and exchange ideas between all 3 of them. - 24 -
  25. 25. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question Conferencing problems using MindMapper Pro or Standard v3.5? For conferencing to work within MindMapper professional or Standard version 3.5 your first need to make sure Microsoft’s NetMeeting is installed on your PC. Please visit Microsoft’s web site for NetMeeting System requirements, FAQ files, and program download and application implementation. - 25 -
  26. 26. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question How do I export mind maps to other applications? MindMapperv2.2, v2.5, v2.8, and v3.5 support EMF file export and can be imported into many outside applications as an EMF image. 1. In MMv2.2~v2.8 choose 'Export' option located under 'File' menu, MMv3.5 choose ‘Save as’ and 'Save as type:’ and choose Meta files (*.EMF), 1.1 choose location to 'Save in:' (like Desktop), 1.2 choose appropriate 'File name:' 1.3 choose 'Save as type:’ and choose Meta files (*.EMF), MMv3.5 skip this step. 2. Open MS Word place cursor where you wish to insert map, 2.1 choose 'Insert / Picture / from file' 2.2 locate file and choose 'Insert', map will now appear in Word document. If your using MindMapper v2.5, v2.8, and v3.5 it supports OLE server. Perform mind mapping within popular applications such as Microsoft Word, PowerPoint, Excel, Lotus Notes and many others, any program that supports OLE Server object insertion will support this mode. Mind Maps within these type of applications can be created from start to finish and viewed without a viewer. Example session using MS Word: Start Microsoft Word normally, 1. Next click on Insert drop-down menu located on Words main tool-bar, scroll down and click on Object... opening a dialog titled Object. 2. Now, scroll down the Object dialogs menu list, locate and click on MindMapper Document entry to invoke MindMapper within MS Word program. 3. You'll now see, MindMapper superimposed within your Word document allowing you to use all MindMapper tools to create a mind map from scratch. 4. As in MindMapper, double click on core node entry labeled Untitled to edit. 5. Now that you’re on familiar ground, continue building your mind map as if you were using MindMapper exclusively except now, your using MS Word. 6. To revert back to MS Word control, simply click on a blank spot in work area or, click on mind map to go back to mind mapping mode-using MindMapper within Word. - 26 -
  27. 27. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question My version of MindMapper Pro or Standard v3.x does not include features I see on your web site MindMapper Professional and Standard version 3.x contains a software update facility you may not be aware of. Go to ‘Help’ option located on main tool bar and choose ‘Check update’ option in drop down menu, now click on button labeled ‘Update Now’. If an update is available for download you will be prompted further, follow all instructions as indicated. If for some reason there is no update available for your build version or you feel you still do not have the features as described on our web site, feel free to download a fresh and current version using the corresponding links; MindMapper Professional v3.5 current download link http://www.mindmapperusa.com/downloads/MMprov35.exe MindMapper Standard v3.5 current download link http://www.mindmapperusa.com/downloads/MMstdv35.exe Please note, all registered users of MindMapper Pro or Standard versions 3.0, 3.2, 3.4 or 3.5 are qualified to upgrade to latest version. If you have downloaded latest version from our web site, simply register using your existing registration key-set. If you have lost or misplaced your key-set, please contact us immediately to request a data base look-up Click here to retrieve key-set. - 27 -
  28. 28. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question I have MindMapper Pro or Standard v3.0, v3.2 or v3.4, how do I upgrade to v3.5? Due to anomalies to various Windows operating systems problems beyond are control you may need to upgrade your operating system to Windows XP Home or Professional edition. To evaluate this dilemma, first start by going to ‘Help’ option located on main tool bar and choose ‘Check update’ option in drop down menu, now click on button labeled ‘Update Now’. If an update is available for current download you will be prompted further, follow all instructions as indicated. If for some reason there is no update available for your build version or you feel you still do not have the features as described on our web site, feel free to download a fresh and current version using the current corresponding links. MindMapper Professional v3.5 current download link http://www.mindmapperusa.com/downloads/MMprov35.exe MindMapper Standard v3.5 current download link http://www.mindmapperusa.com/downloads/MMstdv35.exe - 28 -
  29. 29. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question Is there a list of keyboard short cut keys for MindMapper Pro and Standard version 3.5? Keyboard shortcuts to help speed up your mind map activities Area Action Keyboard Shortcut Font Style Bold [Ctrl]+[B] Italic [Ctrl]+[I] Underline [Ctrl]+[U] Strikeout [Ctrl]+[K] Windows Switch between Map and Note windows [Ctrl]+[Tab] Switch between currently open Maps [Ctrl]+Left/Right Arrows] Local Centering Toggle [Ctrl]+[Enter] Roll Up/Down by one level [Ctrl]+[Up/Down Arrows] Roll Up/Down all sub levels [Ctrl]+[PgUp/PgDn] Zoom In [+] or [=] Zoom Out [-] or [_] Show/Hide Clip Art Window [F2] Show/Hide Notes Window [F3] Show/Hide Schedule Window [F4] Schedule On/Off [Ctrl]+[D] Floating Text [Ctrl]+[T] Wheel Mouse Scroll Up/Down Wheel Up/Down Left/Right [Shift]+Wheel Up/Down Zoom In/Out [Ctrl]+ Wheel Up/Down View a Whole Page [Ctrl]+[F5] Full Screen Mode on [F11] Full Screen Mode off [Esc] Scroll Up [Ctrl]+[L] Down [Ctrl]+[.] Left [Ctrl]+[,] Right [Ctrl]+[/] Nodes - Delete Selected Only [Ctrl]+[Shift]+[Delete] With Child(ren) [Delete] Only Child(ren) [Ctrl]+[Delete] Nodes - Select Insert Multi-Node [Ctrl]+[Space] Select Child(ren) [Shift]+[Down Arrow] Sibling - First Node [Home] Sibling - Last Node [End] Left [Left Arrow] Right [Right Arrow] - 29 -
  30. 30. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Up [Up Arrow] Down [Down Arrow] Cancel Selection [Esc] Select Siblings [Shift]+[Left Arrow] or [Shift]+[Right Arrow] Select Node(s) Centering [F5] Copy Node(s) [Ctrl]+[Mouse Left Button] Styles Copy [Ctrl]+[1] Paste [Ctrl]+[2] General Help [F1] Activities Spell Checking [F7] Hyperlink Create [Ctrl]+[H] Open [Tab] Back [Shift]+[Tab] Relation Jump to a related node [Tab] or [Backspace] - 30 -
  31. 31. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 Frequently asked question How do I save my mind maps in HTML format so to use on my web site If you have MS Word we have a super easy way you can save your mind maps in HTML format and ready for the web. Both MindMapper Std v3.5 and MindMapper Pro v3.5 support EMF file export that can be imported into many outside application as EMF image. 1. In MM choose ' Save as ' option located under 'File' menu, 1.1 choose location to 'Save as type' in drop down menu select emf file format and choose a file name, 1.2 save to desktop for ease of locating later. 2. Open MS Word place cursor where you wish to insert map, 2.1 choose 'Insert / Picture / from file' 2.2 locate file and choose 'Insert', map will now appear in Word document. 2.3 Add text or other items to your Word document that you wish to enter in supporting map image. 2.4 Now that you’re done go to 'File' menu in Word and choose’ Save As' option, now choose file name, location to save and at the bottom of the dialog choose 'Web Page' or 'HTML' file format within 'File of type' scroll down options. Advance session, using Microsoft Word, 1. Next click on Insert drop-down menu located on Words main tool-bar, scroll down and click on Object... opening a dialog titled Object. 2. Now, scroll down the Object dialogs menu list, locate and click on MindMapper document entry to invoke MindMapper within MS Word program. 3. You'll now see, MindMapper superimposed within your Word document allowing you to use all MindMapper tools to create a mind map from scratch. 4. As in MindMapper, double click on core node entry labeled Untitled to edit. 5. Now that you’re on familiar ground, continue building your mind map as if you were using MindMapper exclusively except now, using MS Word. 6. To revert back to MS Word control, simply click on a blank spot in work area or, click on mind map to go back to mind mapping mode-using MindMapper within Word. 6.1 Add text or other items to your Word document that you wish to enter in supporting map image. 6.2 Now that your done go to 'File' menu in Word and choose ‘Save As' option, now choose a file name, location to save and at the bottom of the dialog choose 'Web Page' or 'HTML' file format within 'File of type' scroll down options. Create a mind map in simple HTML format 1 Go to ‘File” menu and select ‘Save as Web Pages’ - 31 -
  32. 32. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 2. You will be able to immediately view your results once map is saved Frequently asked question Printing problems using a HP color LaserJet printer. We contacted HP about the 4000 series Color Laser printer, they indicated based on a standard error message most reported, PCL XL is the driver that has most likely been installed for use with this printer. HP went on further to say, PCL XL (enhanced driver) does not work with all applications and is not backwards compatible with all standard laser printer commands. HP says, when applications encountering PCL XL errors should utilize the HP LaserJet 6P/6MP Standard Printer driver. HP also directed me to a support page (see attached link) that suggests several other possible work around for PCL XL driver, printer and operating systems. We printed a map in Text form using HP LaserJet 6P/6MP Standard Printer driver and it printed as expected. To review further information on this subject, please connect to the following address, http://www.hp.com/cgi- bin/cposupport/cspt/ljxxxx/dyndocwrap.pl?lid=general&fid=bpl03752&pid= - 32 -
  33. 33. The Bosley Group www.MindMapperUSA.com email info@MindMapperUSA.com FAQ Rev1.3 - 33 -

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