from the Welcome to the new academic year! The anticipation
of cooler weather, new adventures, and renewed
friendships is in the air. With the board of trustees
approving “The University of Alabama’s Technology
Directions for 2000 and Beyond” plan (which can be
President found online at www.ua.edu/academic/ois/bot.pdf),
The University of Alabama has even more to anticipate.
The new funding will:
• Provide a state-of-the-art network for the entire campus
• Improve the performance and functionality of the business systems
• Improve access to the enterprise data
• Increase the services and educational opportunities provided via the Web
• Enhance the libraries’ information systems
In subsequent articles, I will elaborate on the benefits of this approved plan.
Until then, may you have a wonderful start to the new academic year.
Dr. Priscilla Hancock
C o n te n t s
Coming Soon… ........................................ 1 Campus Computer Labs ........................ 13
Internet2 Lets Professor be in Two Places Communication Tools for Travelers ...... 14
at the Same Time! .............................. 2
Getting a New PC? ................................ 14
What is Internet2? ................................... 3 Passwords: Out of Sight, Out of Mind .. 15
Your students may be talking about… Telecommunication ................................ 15
Faculty Resource Center......................... 16
Take Charge of Your Schedule ................ 4
Computer Training Opportunities .......... 17
Getting on the Net at Home .................... 5
Creating a Course Web Site .................. 18
For Computers, Flu Season Lasts All
Year..................................................... 6 How Popular are Your Web Pages? ...... 19
Oh No, Where Did it Go? ....................... 8 Your.Name@ua.edu ............................... 20
Campus Microsoft News ....................... 10 Your bama Account Space .................... 21
Need Computer Hardware Repair? ........ 12 Do You Telnet into bama.ua.edu? ......... 21
Student E-Mail Accounts ....................... 13 Guide to the Office of Information
Services .................................... back cover
Coming Soon… The Office ofplanned for the upcoming has upgrades and
semesters. Read on
to see how we’re continuing to provide superior technology, services, and support to the University of
The central academic computer, bama.ua.edu, has Last summer the University’s connection to the
gotten faster processors, additional memory, and Internet was upgraded and its connection to
more storage space this semester. The eight 250 MHz Internet2 was completed. Now the focus has moved
processors were replaced by 400 MHz models. to upgrading the internal campus network to more
Memory has been doubled to 2 GB, and an fully utilize the potential of these connections.
additional 50 GB of storage brought the total space
The campus backbone was recently upgraded to
to approximately 200 GB. These upgrades will
Gigabit Ethernet (1000Base-T). Currently most
enable the machine to better support the number
areas on campus have shared 10 Mbps Ethernet
of applications currently running as well as meet
(10Base-T) access. Over the next several years, all
future application and storage needs.
divisions will be upgraded, bringing switched 10/
The administrative system, UA2MVS, will also be 100 Mbps Ethernet connections to every desktop,
getting an upgrade this semester. A new processor, classroom, and lab. This upgrade is complete in the
the IBM 9672-R26, will more than double our pro- College of Community Health Sciences. Scheduled
cessing capacity. An IBM F2105-F20 Enterprise to be started this fall are parts of the College of
Storage Server (“Shark”) will replace our current Engineering; the Culverhouse College of Commerce
RAMAC Disk Storage, increasing our disk space and Business Administration; the College of Arts
from 290 GB to 420 GB. We are also purchasing an and Sciences; the College of Communication and
IBM 3494/3590 Magstar Tape Library to replace Information Sciences; and the College of Education.
the IBM 3480 tape units. In addition to having a
Some of the impetus for the network upgrade comes
greater storage capacity per tape (20 GB as com-
from the Internet2 project, and those areas with re-
pared to 200 MB), the new system will be robotic,
search applications and funding grants for Internet2
speeding up our nightly backups and batch jobs.
will be among the first to receive the new Ethernet
After all three upgrades are in place, users should
network connections. For more information about
see faster processing, quicker turnaround for batch
the Internet2 project, please see the article on the
processing, and increased online availability. Users
will not need to make any procedural changes.
Te l e p h o n e S y s t e m
The Telecommunication Department has announced two major changes being introduced this fall: a new
voice mail system and caller ID.
The new voice mail system is already being rolled out to some campus areas. New features include separate
messages for on- and off-campus callers, a temporary (e.g. vacation) message that will automatically expire on
a given date, and message distribution lists. In addition, you will now be able to control the “zero” transfer
and pager notification options from the voice mail system without needing to call Telecommunication.
Service representatives will be contacting departments soon to assist in the conversion process.
Caller ID services were added in September 2000. Further details about caller ID and the new voice mail
system are available on the new Telecommunication Web site, telecom.ua.edu.
has the potential to alleviate time and money
Internet2 Lets Professor constraints.
be in Two Places at the Scheduling problems often occur in astronomical re-
search. Viewing at most of the large telescopes involves
Same Time! travel and overnight stays, which takes time away from
other professional and family concerns.
Dr. William Keel has been an astronomy professor This summer, Dr. Keel arrived home from a meeting
with The University of Alabama since 1987. As you in Germany to find that his wife had been in a car
might imagine, he spends quite a bit of time using accident; she had a few broken ribs and couldn’t drive.
telescopes. However, we aren’t talking about your av- He had scheduled observations at Kitt Peak the next
erage backyard telescopes. While still professing a week. The reservations were made months in advance,
fondness for the backyard type, for serious studies Dr. but he wasn’t going to leave his injured wife alone to
Keel uses really big telescopes, like the NASA Infrared handle the children. Luckily, some of his collabora-
Telescope Facility tors were going to be able to go to the observatory, so
(IRTF) at Mauna he was able to participate in the viewing in close-to-
Kea, Hawaii, and real time. During the viewing, he and his collabora-
the ones at Kitt tors exchanged various versions of the data in 300 MB
Peak National pieces—equivalent to almost 209 floppy disks. With
Observatory in I2, these huge sets of data could be downloaded in
Arizona. Unlike thirty minutes. Since it took twenty to thirty minutes
the telescopes to actually take each “picture” of a section of the sky,
most of us have Dr. Keel had time to download the data before the
William Keel (left) and collaborator used, these tele- next exposure was finished. Without Internet2, he
Rogier Windhorst, a professor at
scopes don’t just probably would have had to miss the viewing.
Arizona State University, at the four-
meter telescope at Kitt Peak National provide a view of Every academic researcher understands the importance
the sky; they mea-
of research funding. Internet2 technologies let Dr. Keel
sure levels of elec-
and other research-
tromagnetic energy and record data—lots of data. This
ers like him take
data can then be used to generate images.
control over where
So just how much data do these telescopes actually their grant monies
produce? Quite a bit: a simple test image can easily be are used. When
134 MB in size. For comparison, it would take 94 you factor in air-
floppy disks to store that amount of data, and down- fare, housing, and
loading it on most current modems would take at least other travel ex-
nine and a half hours. Prior to the completion of the penses, the cost of
University’s Internet2 (I2) connection, Dr. Keel’s col- going to Hawaii for
laborations were hampered by the amount of time it one night of tele-
would take to transfer data between universities. scope viewing can The inner part of the Abell 2125
cluster of galaxies. Dr. Keel has been
be prohibitive. Uti- able to use the Internet2 connection
Since then, not only has it become much easier for
lizing remote op- to get pictures like this without being
Dr. Keel and his collaborators to exchange informa-
eration of the at the telescopes.
tion, but he has also been able to sit in his office on
telescopes lets grant
campus and participate in viewing sessions on some
money go further. While it can’t completely replace
of the large telescopes mentioned above. Remote use
hands-on operation of the telescopes, it can allow
of ground-based telescopes was one of the applica-
better budgeting of travel funds. Dr. Keel believes that
tions in the University’s original I2 proposal, and it
researchers who don’t take advantage of these new For more information about the Internet2 project and
capabilities will find themselves left behind as fund- The University of Alabama’s connection to the high-
ing goes to those who can accomplish more with the speed network, see www.internet2.edu and
same amount of money. internet2.ua.edu .
Internet2 is also improving other areas of Dr. Keel’s
work. In order to support a talk he gave at the
previously-mentioned meeting in Germany, he down- Your students may be talking about…
loaded two GB of data from the Hubble Space
Telescope archive. It would take almost six days to
download that much information on most home ResNet is The University of Alabama’s Residential
modem connections! On I2, however, it could be Hall Network. It gives students living in some
downloaded in under four hours. residence halls the opportunity to connect their
personal computers to the campus Ethernet
Despite all the benefits Dr. Keel is already seeing from
network. A student participating in ResNet has a
the Internet2 connection, there’s still more to come.
high-speed Internet connection on demand
The campus network is in the process of being up-
without tying up the phone line. That Internet
graded (see “Coming Soon” on page one), and when
connection can be used to access University
Gallalee Hall is completed, download times for his
resources, like e-mail, the libraries, and course
large data sets should decrease dramatically.
information, as well as the other resources of the
World Wide Web.
What is Internet2? As of fall 2000, the following residence halls are
Internet2 (I2) is a not-for-profit consortium of 170 connected to ResNet: Blount, Burke West, Byrd,
plus universities and over 60 companies dedicated to Friedman, New, Paty, Parham, Rose Towers, and
developing the potential of the Internet. The consor- Tutwiler. Wiring in Parker Adams Hall is
tium partners educational institutions, industry lead- scheduled for completion during the fall 2000
semester. By mid-September, over 1200 students
ers, and government agencies to foster research and
application of advanced networking technologies. had already signed up for ResNet service.
Together they will develop the next generation of the For more information about ResNet, visit its Web
Internet. site at ResNet.ua.edu .
A major component of Internet2 is the organizations Students living in residence halls not connected
and networks that serve to provide high-speed con- to ResNet may obtain high-speed Internet access
nections to their members. The University of Alabama from Comcast@Home’s cable modem service.
is a founding member of the Gulf Central GigaPoP, Please visit the Comcast@Home Web site at
an organization within The University of Alabama www.comcastonline.com for more information.
System that provides connections from its members
ResNet and cable modem service are much faster
to I2 and other high-speed networks. Internet2 traf-
fic from the University also travels through the than dialup Internet access and do not tie up
Southeastern Universities Research Association phone lines. Those living off-campus may be able
(SURA) Southern Crossroads (SoX) in Atlanta. From to obtain high-speed Internet access through a
SoX, traffic is routed to one of the two major Internet2 Comcast@Home cable modem or through DSL
networks, Abilene or the vBNS. Which network to service, offered by BellSouth or dbTechnology.
use is automatically determined according to the For more information about high-speed or dialup
destination. Internet access, please see the article “Getting on
the Net at Home” on page five.
Take Charge of Your Schedule
Do you get tired of playing “phone tag” when need to have multiple designates, you can. While
scheduling meetings? acting as your designates, anything they do will look
like you did it. No one needs to know who is handling
Do you keep a calendar for someone else?
your schedule. You and your other designates can
Do you maintain a calendar for a departmental always modify meetings or events created by a
resource, like a conference room or a piece of designate. Creating a designate is unlike giving
equipment? someone your account password, something the Office
Do you need other people to be able to view part of Information Services strongly discourages. You can
or all of your schedule? control how much access a designate has, and you
can remove someone as a designate without affecting
Do you want to keep track of scheduled vacations
your other designates.
and holidays for a group of people?
If your department maintains a resource that gets
If you answered “yes” to any of these questions, you scheduled, such as a conference room or a piece of
should look into The University of Alabama’s central equipment, you can set it up with a resource calendar
calendar server. CorporateTime Server by CS&T/ account. Each resource has a designate or designates
Lexacom is installed and running on bama.ua.edu. who can confirm or deny appointments. The
An account on this server can be accessed with designates can control who can reserve the resource
Netscape Calendar (part of the Communicator and who can view its schedule. There is no need to
package), with the CorporateTime client, or from a
rely on a paper calendar or someone’s memory to keep
Web page. track of important dates and meeting times. Since the
Once you access your account, you could just use it calendar is available virtually all the time, no one has
like a personal calendar, scheduling your tasks, events, to wait until the office is open to reserve the room or
and appointments and letting it remind you. But that equipment. The CS&T calendar can help you manage
wouldn’t take full advantage of the capabilities of your your resources more efficiently.
new calendar. If you would like to get accounts on the calendar server
You can assign access rights to other users of the or would like more information, please see the
calendar system and access levels to your meetings. “Calendar” section of the HelpDesk Web site at
Then, when others use the “view agenda” feature to helpdesk.ua.edu/calendar, or call the HelpDesk at
find out if you’re busy, they’ll be able to see for 348-2435.
themselves, if you want them to. Remember, they only
see what you want them to see.
You can invite other calendar users to meetings and
let the calendar server tell you if they have anything
else scheduled. If you have multiple people that you
need to invite and you can’t seem to find a convenient
time, you can have the calendar server automatically
find a time slot when everyone is free. You can also
have an automatic e-mail notification of the meeting
sent to all attendees.
If you need to let someone else maintain your calendar,
you can set him or her up as your designate. If you
Getting on the Net
you should investigate other dialup Internet Service
Providers (ISPs). West Alabama has a few local ISPs,
and many of the national providers have local access
numbers in Tuscaloosa as well. You can compare
providers based on monthly cost, setup or connection
If you have a computer at home, or are considering fees (if any), connection availability, access speeds,
getting one, chances are you’ll be looking into some number of e-mail accounts, and whether they allow
sort of Internet access. There are many different ways personal Web sites. Also, if you will need Internet
by which you can connect to the Internet from the access while traveling, you may want a provider with
Tuscaloosa area. You should be able to find one that local numbers in the places you will be going. Another
fills your requirements for availability, speed, and cost. major comparison point is whether the ISP provides
content as well. Some providers simply supply the
The University offers free Internet access to its fac-
connection to the Internet, allowing you to run the
ulty, staff, and students through UA Dialup. This ser-
browser (e.g. Netscape Navigator or Microsoft Internet
vice allows full access to University online resources,
Explorer) you wish. Others, such as America Online
including library databases, bama account tools, and
or MSN, supply their own content as well. When
other material that is restricted to “on-campus use
starting to compare ISPs, check the Web page
only.” In order to use this service, a bama account
helpdesk.ua.edu/internet/isp.shtml for names and
name and password is required. For this reason the
Web addresses of providers in the Tuscaloosa area.
UA Dialup service is available only to faculty, staff,
and students of the University, not to their families. New to the Tuscaloosa area is high-speed home
Also, to ensure the availability of the service, each Internet access. Comcast@Home, BellSouth, and
connection to the UA Dialup service is limited to a dbTechnology have plans that provide high-speed
maximum of 90 minutes. There are no limits on the Internet access on demand. Connections such as these
number or frequency of connections each user can don’t tie up your phone line. While these services gen-
make. UA Dialup lines support connection speeds up erally cost more than dialup Internet service, they are
to 33.6 kbps. For instructions on getting connected an alternative for those families that need faster
to UA Dialup, go to the UA Dialup Web page at Internet access. For information about
helpdesk.ua.edu/internet/dialup or call the HelpDesk Comcast@Home’s cable modem service, please see
(348-2435). www.comcastonline.com. Further information about
BellSouth’s and dbTechnology’s DSL plans can be
If you need more service than UA dialup can provide,
found on their Web sites, www.bellsouth.net and
or if you are looking for Internet access for your family,
The Alabama Supercomputer Visualization Lab is located
in A-204 Gordon Palmer Hall. Accounts for the lab and
the Cray SV1 supercomputer located in Huntsville are
available to any faculty, staff, or student who needs to
use these resources for research, instruction, or academic
computing. For more information, please see the
information site for local users (www.vislab.ua.edu) or
contact Bob Klepfer, the local supercomputer analyst,
at 348-3969 or firstname.lastname@example.org .
For Computers, Flu Season Lasts All Year
Reporting on computer “viruses” is a popular way to so similar, we will continue the popular practice of
sell newspapers these days. Even people who aren’t calling all of these programs “viruses.”
involved in the computer industry have heard of com-
There is one type of program that causes “bad” results
puter viruses and what they can do to computers and
that is not a type of virus. This type of program is one
networks. While much of this information is accu-
that has a “bug” in it. Unlike a virus-type program, a
rate, some is exaggerated, misleading, or just plain in-
bug is almost always the result of simple programmer
correct. Still, in order to protect your work, it is
error. This might cause a program not to work at all,
important to understand what viruses are, how they
generate spurious answers, or conflict with other in-
spread, what they do, and how to avoid them.
stalled programs. Contrary to some news reports, the
Many people would consider a computer virus to be Y2K problem was not a virus; it was actually a very
any program that does something “bad” to the com- common bug. Since there is little you can do to avoid
puter or network. As you can imagine, this isn’t tech- getting buggy software, and since fixing problems
nically accurate. What the popular press may refer to caused by bugs is not an easy task, we will not include
as a “virus” can be bugs in the term “viruses.”
one of three
things: an actual Possible virus effects
virus, a Trojan
Some viruses have visible symptoms, such as pop-up
horse, or a worm.
windows or altered displays, but some do not. In fact,
Some recent “vi-
some seem to exist only to spread themselves to other
rus” programs have
computers. A few viruses will stay “dormant” (not do
actually been com-
anything) until a certain trigger date arrives or event
binations of those
occurs. Microsoft Office macro viruses will sometimes
make your Office programs behave erratically, such
True viruses infect other programs or files on the same as not allowing you to save a document except as a
computer, but do not incorporate any methods of dis- template.
tribution. They rely on human intervention to spread.
Worms can have a severe impact on computer net-
Most Microsoft Office macro viruses are true viruses.
works. The major problem the Melissa and Loveletter
Trojan horses, named after the mythical wooden horse viruses created was the volume of spurious e-mail they
used in the Trojan War, are malicious programs dis- produced. They overloaded networks, which then
guised as legitimate ones. These dangerous programs couldn’t handle the delivery of regular mail. Many
may look like games or other harmless software, but companies that use e-mail systems to conduct busi-
underneath the bland exteriors there are hidden in- ness lost an important avenue of communication, not
structions that can do many different types of damage. to mention the number of person-hours required to
Once again, Trojan horses require human interven- clean up the mail systems.
tion to spread.
Long-term consequences of viruses can vary. Many
Worms, on the other hand, are able to spread on their viruses leave no residual damage at all. However, there
own by using networks. The recent Loveletter “virus” are also quite a few that can create serious problems.
was actually a worm, and Melissa was both a worm Some macro viruses corrupt Office files. The chances
and a virus. of recovery can range from complete to incomplete
to not at all. More seriously, some viruses don’t limit
Because there are now so many hybrid programs and
themselves to just a few types of files. They can affect
the methods used to protect against all three types are
all of your information by deleting system files,
programs, and documents or even re-formatting • Don’t open any e-mail attachment unless you were
(completely erasing) your hard drive. Data recovery expecting it and know exactly what it is. Don’t
from this type of virus can be extremely difficult or assume that it’s safe just because it came from a
even impossible. This is one reason to make sure you friend; worms like Melissa and Loveletter send
always have an up-to-date backup (see story “Oh No, themselves automatically. Your friend might not
Where Did it Go?” on the next page). even know the message had been sent.
There are some things that a computer virus can’t do. • When downloading from the Internet, download
No known virus damages computer hardware. This only from reputable sites.
means that a virus can’t make your monitor explode, • Be careful using floppy disks in other computers;
ruin your sound card or speakers, or otherwise harm write-protect your disk if you are only using the
your keyboard, mouse, or memory. And no, they can- other computer for viewing or printing.
not spread to people. There are also some settings on your computer that
will make it less susceptible to virus infection:
How viruses spread and how to
• Make sure that Microsoft Office’s macro virus pro-
avoid them tection is enabled (see below).
Fundamentally, viruses are spread by transferring files • If you use Microsoft Outlook (not Express) for
between computers. Early viruses were spread on e-mail, make sure that the “automatic preview” fea-
floppy disks, and that is still a common route to a ture is disabled. You can find this option under the
viral infection. Any other method used to share files— “View” menu.
like shared network drives, Internet downloads, and • Consider deinstalling Windows Scripting Host. You
e-mail attachments—can also spread viruses. There- can find more information and deinstallation in-
fore, the first steps in avoiding virus infections are to structions for your platform at www.fsecure.com/
learn to recognize what actions increase the risk of virus-info/u-vbs .
infection and to take steps to avoid them: (Continued on the next page)
Enabling Microsoft Office Macro Virus Warnings
Office 97/98 Office 2000
In each Office 97/98 program that can use macros In Word and Excel:
(Word, Excel, and Access):
1. Open the Tools menu.
1. Open the Tools menu.
2. Choose Macro.
2. Click Options (Office 97) or Preferences
3. Click Security.
4. On the Security Level tab, make sure the secu-
3. Select the General tab.
rity is either at High or Medium. (If you some-
4. Make sure the box next to Macro virus protec- times use macros, choose Medium. If you never
tion has a check in it. use macros and you never receive documents
with macros you need, choose High.)
Access 2000 does not have the concept of security
levels. You should avoid opening Access databases
from unknown sources and make sure to keep your
anti-virus software updated.
(Continued from the previous page)
Oh No, Where Did it Go? Anti-Virus software
There are lots of reasons why you might need a You don’t need to be concerned about viruses if your
good backup of your computer system. A virus computer is completely isolated. Isolated means that
could scramble your data. An electrical storm could the computer is not on the Internet at all, even for
knock out your electricity and corrupt your hard e-mail; it’s not on any kind of local network; and you
disk. You might install a program that was incom- don’t share files or floppy disks with any other com-
patible with your system, forcing you to restore puter or user. If that’s not the case, you need to have
the whole thing. Or your hard drive may suffer a current anti-virus software installed and running on
simple mechanical failure and you have to replace your computer. The University of Alabama provides
it. In any event, you’ll wish you had a backup. anti-virus software for both Windows and Macintosh
computers. It is licensed for home and office use.
Get in the habit now of regularly creating a backup
any time you have a file that would be difficult or Windows users will notice a change this fall. The soft-
impossible to recreate. If you could reinstall all your ware the University had been distributing, Dr.
software if needed, then you may just need to back Solomon’s Anti-Virus Toolkit, is no longer being
up your data. Decide how much information you marketed, so the University is now using McAfee
need to back up first. VirusScan. Macintosh users will continue to use Virex.
Either program can be downloaded from the Seebeck
Next, determine how you want to store your
Computer Center Software Library, located at
backup. Almost every computer has a floppy disk
drive, and floppy disks are pretty inexpensive, so
that is an option for small amounts of data. How- No matter which anti-virus package you are using,
ever, if you’ve got a lot of information to store, you must do two things in order to be protected. First,
expect to use many floppy disks. Also, floppy disks you need to make sure that your software is scanning
can be easily damaged. You should never keep your all files (not just executables) on both reads and writes.
only copy or your only backup of important ma- The software distributed by the University comes with
terial on a floppy disk. At a minimum, use Disk this as the default setting. If you obtained anti-virus
Copy to backup your backup. software through another source, you should consult
its help files on how to make sure it does the same.
Many new computers come with Zip, Jaz, or tape
drives. These are ideal candidates for backups. Second, your anti-virus software won’t do any good if
While the tapes or disks are more expensive than it is not kept current. New viruses come out all the
floppy disks, they hold much more information. time, so if your software hasn’t been updated in six
If one isn’t built into your computer, you can still months, you aren’t being fully protected. There are
purchase an external drive from most computer two VirusScan downloads: one for campus comput-
supply stores. ers and one for home computers. The campus com-
puter version is set up to automatically update its virus
If you have an extremely large amount of data and
definitions once a day, but it requires a permanent
don’t want to handle the backups yourself, you can
network connection. The home computer version
also use a commercial backup service.
must be updated manually. Virex users can choose
Before you rest easy that your data is safe, make between eUpdate and manually downloading and in-
sure that you test your backups. Try to restore a stalling the monthly updates. More information about
few test files. If you simply copied files to a sepa- updating these two programs is available at the
rate location, make sure you can still open them. Software Library.
Make sure that you have a reliable backup system ⇒
in place and that you use it regularly.
No discussion of computer viruses is complete without
discussing the virus warnings you get through e-mail.
Almost all of those warnings are hoaxes! Messages that
include instructions to “forward to everyone you
know;” quotes attributed to people at the Federal
Communications Commission (FCC), America
Online (AOL), or Microsoft; impossible virus
symptoms (like sound card damage, see above); or
vague dates (yesterday, today, this year, in three
months) are almost always untrue.
Contrary to many people’s initial reaction, it is not
better to forward a warning “just in case” it turns out
to be true. These letters act like a real virus, using
valuable network resources when well-meaning people
send them to “everyone they know.” Getting inno-
cent bystanders to help flood the Internet with use-
less messages can be just as effective as writing a
program that does the same thing. Also, keep in mind
that forwarding a chain letter like this is usually pro-
hibited by your network’s terms of service.
Most of these virus warning letters can be deleted and
ignored. However, if you do receive one that looks
convincing, you might want to investigate it further.
There are numerous Web pages that provide infor-
mation on real and fake virus warnings. Two such sites
are www.kumite.com and urbanlegends.about.com .
Patrick Crispen’s Urban Legends Combat Kit
(www.netsquirrel.com/combatkit) provides cut-and-
paste responses that you can use to reply to the per-
son who sent you the virus warning.
To Change Your
Password Seebeck Computer Center maintains the
Keep your account secure by changing central computing equipment needed to
your password on a regular basis. support academic and administrative
Go to bamamail.ua.edu and click
“Change password” under the “Tools”
Campus Microsoft News
Ne w Software Licensing To find out if you are covered by the Microsoft
Campus Agreement, check the local campus agree-
The Microsoft Campus Agreement is a software- ment site at helpdesk.ua.edu/software/microsoft , or
licensing program for higher education that is renewed call the HelpDesk. If you are in a participating depart-
on an annual basis. Some departments at The ment and need to install Microsoft software, contact
University of Alabama have elected to participate in your network support personnel.
By participating in the agreement, those departments Office 2001: Coming Soon
have already paid for certain Microsoft products for
all their department-owned computers. Those prod- to a Macintosh Near You
ucts include Office Standard and Professional editions
and Office for Macintosh; upgrades to Windows; In October, Microsoft will release an upgrade to Office
FrontPage; and BackOffice Server Clients. Upgrades 98 for Macintosh. Called Office 2001, it will allow
released during the license period are also included. Macintosh users to take advantage of many of the new
Please note that a computer must already be licensed features introduced in Office 2000 for Windows as
for Windows before it can have Windows installed well as some brand-new Macintosh-only features. It
under the campus agreement. also has a redesigned interface (to look and feel more
like a Macintosh program) and a special CD case—a
Faculty and staff in participating departments may also reusable white plastic clamshell.
install and use one copy of selected programs on a
laptop or home computer for school-related activities. Some of the new features from Office 2000 include
Windows upgrades are not included in the home-use the three-pane view in PowerPoint, which lets you
view and edit the slide, notes, and outline on the same
provision. Employees must sign a copy of the Home
Use Agreement before installing software on a personal window; Word’s “Click and Type” that lets you double-
computer under the campus agreement. The Home click anywhere on the page and type, with the neces-
Use Agreement states, among other things, that the sary tabs and carriage returns inserted automatically;
software will not be used by other family members or and the new clipboard that allows you to store mul-
in conjunction with an outside business. Such use tiple objects for pasting. The Office Clipboard also
would violate both the license agreement and state law. supports drag-and-drop.
The campus agreement does not cover students. They There are many new features for the Macintosh. The
can purchase academic versions of software through most notable will be the introduction of a new e-mail
the University Supply Store. Departments that are not client and personal information manager, called
Entourage. Some of the more innovative Entourage
participating in the agreement may still purchase
Microsoft software from the Supply Store under the functions include the ability to flag incoming e-mail
existing Microsoft Open License Program. Partici- messages with reminders to respond and/or associate
pating departments can also use the Open License them with external files. Entourage’s calendar and
Program to purchase products not covered by the cam- address book can be synchronized with a Palm PDA,
pus agreement. If your department would like to join and you can easily export your calendar as an HTML
the agreement, please contact Sherry Harvey at file for publication to a Web site.
348-9809. However, departments can be added or Another major enhancement is the integration of
dropped only during the annual license renewal. The QuickTime technology into PowerPoint. PowerPoint
license will be next renewed on April 30, 2001.
slides can use QuickTime transitions, and QuickTime some of them major and many minor, but all within
movies can be embedded on PowerPoint slides. You the Windows 9x family. So, if you are satisfied with
can even embed multiple movies on the same slide Windows 95, 98, or 98SE, don’t bother upgrading,
and have them play simultaneously. A PowerPoint but do make sure that you have installed the latest
2001 presentation can also be exported as a security patches available from www.microsoft.com.
QuickTime movie. That movie can be played by any- However, if you are having trouble with Windows 95
one with QuickTime installed on his or her computer, or 98, or it isn’t meeting your needs, consider upgrad-
but it can still be opened and edited in PowerPoint ing. The same is true for Windows NT.
At present, there are three versions of Windows avail-
Finally, to make the transition easier, Office 2001 files able from Microsoft: Windows 98SE, Windows
can be opened in Office 98 for Macintosh as well as Millennium (Me), and Windows 2000. Windows
Office 97 and 2000 for Windows. Office 2001 will 98SE is an improvement over 95. It is a more stable
be covered under the Microsoft Campus Agreement system and provides some additional features. In many
for participating departments. If you are in a depart- ways it is Windows 95 with additional security fea-
ment that is not participating in the agreement, you tures, as well as support for some newer technology
will be able to purchase Office 2001 from the (primarily universal serial bus or USB). Until Octo-
University Supply Store through the Microsoft Open ber 2000, 98SE was the latest consumer version of
License Program. Windows available. Based on previous releases, expect
Microsoft to discontinue sales of Windows 98SE now
Windows: Should You that Me is available.
Windows Me has even more enhancements when
compared to 95, 98 and 98SE. In particular, Windows
Me includes more features in Internet access, digital
There are many different versions of Microsoft media, home networking, and PC health than are
Windows being used on campus: Windows 3.11 (and found in 98SE. Currently, the most significant
earlier), Windows 95, Windows 98, Windows 98SE
enhancement involves working with digital pictures,
(second edition), Windows NT, Windows 2000, and movie clips, and audio files. If you need that ability,
Windows Millennium (Me). With so many varieties you may want to upgrade. If not, we suggest that you
of operating systems around, you might be wonder- wait and stay with one of the earlier Windows 95/98
ing if the one you have is right for you. operating systems. Some of the new features in Me
If you are running Windows 3.11 or earlier one thing are not yet fully supported by other software and hard-
is clear: It is time to upgrade. Those early versions of ware vendors.
Windows are no longer supported by the Office of Don’t let the name fool you. Windows 2000 is not an
Information Services and many other computer upgrade of the Windows 9x family of operating sys-
services. In fact, the software running under those tems. It is based on the Windows NT architecture
operating systems probably isn’t supported either. You
and is the most current version of that family of pro-
need to change both your operating system and grams. If you are considering moving to Windows
software programs to current, supported versions. 2000, we suggest that you discuss this with your net-
Because each version of Windows has required more work or systems administrator, particularly if you are
hardware resources than the previous one, you most upgrading from Windows 95, 98, or 98SE.
likely will have to replace your computer as well.
Before you can seriously consider upgrading, you have
Windows 95 is a different story. It was a dramatic to be sure that your computer can handle the new
improvement over the earlier versions of Windows. version of the operating system. The following are
Newer versions of Windows (98, 98SE, and Me) are
generally considered enhancements of Windows 95, (Continued on the next page)
(Continued from the previous page)
ing over Windows usually produces an operating sys-
Microsoft’s minimum system requirements for the tem that runs slower than one installed under a clean
newer Windows versions. All upgrades also require a install. The updated registry (system information) is
CD-ROM. likely to be somewhat messy and may be more likely
to cause crashes. In addition, this won’t clear out old,
• 98SE: 486/66 MHz processor, 24 MB of RAM,
unused files or programs stored on your hard drive. If
and between 205 and 260 MB of free disk space
you make a backup of your current operating system
• Me: 150 MHz processor, 32 MB of RAM, and be- (which is highly recommended) by selecting that op-
tween 480 and 645 MB of free disk space tion while installing the new version, even more space
• 2000: 133 MHz Pentium-compatible processor, 64 will be taken up on your hard drive.
MB of RAM, and a 2 GB hard disk with at least
With a clean install, you delete everything from your
650 MB of free space.
hard drive by re-formatting it. Then you install the
Take Microsoft’s minimum requirements with a grain new operating system and re-install any software and
of salt. Those are the minimum requirements for the restore any data that you still need. You will have to
operating system to run. If you want it to run more re-configure programs, networks, e-mail, printers, and
than “just barely,” make sure you have a faster proces- any other peripherals you have connected to your
sor, more RAM, and more available disk space than computer. Inexperienced users are advised not to take
the minimums require. If your system doesn’t signifi- this approach without getting expert assistance. This
cantly exceed the minimum, see if the hardware can method takes longer but you will end up with a faster,
be upgraded, or consider purchasing a new computer. more stable operating system. In addition, this will
Next, make sure that the software you want or need recover disk space lost to unused or orphan files and
to use will operate under the new versions of Windows. programs. Before starting this approach be sure to back
There are always some programs that have to be modi- up your data. (See “Oh No, Where Did it Go?” on
fied to work with the newer versions of operating page 8.)
systems. The standard Microsoft Office programs If you have additional questions about upgrading
should be relatively safe, but you need to check with Windows, please call the HelpDesk at 348-2435.
the manufacturer for all other software. You will also
want to check with the manufacturers of any periph-
eral hardware as well, such as printers or CD writers. Need Computer Hardware Repair?
If your hardware exceeds Microsoft’s minimum rec- The University of Alabama has its own computer
ommended standards and your software and hardware repair shop staffed with skilled technicians. If your
are compatible, you are ready to upgrade. There are college or department has a service contract with
two approaches you can take to the actual Windows Business Machine Services (BMS), hardware repairs
upgrade. You can install the new operating system over on University-owned computers and peripherals are
your current version, or you can perform what is called just a phone call away. (BMS does not perform any
a “clean install.” Each approach has its advantages and services on privately-owned computers.)
To see if your department has a service contract or
Installing over Windows is the easiest and quickest for information about setting up a contract, call
way to upgrade. Generally, there will be no need to the BMS office at 348-7509.
re-install other software, and your current configura-
The professionals at Business Machine Services can
tions for networks, e-mail, and printing will be car-
also assist you in determining if your Dell, Hewlett
ried over to the new system. For the inexperienced
Packard, or Apple computer hardware or peripheral
user, this is clearly the approach to take. There are
is still under warranty. Please call for more
several drawbacks to this approach, however. Install-
Student E-Mail Accounts
Beginning this semester, every enrolled student at Faculty may use e-mail to communicate with the
The University of Alabama has an e-mail account students in their classes. However, please keep the
on bama.ua.edu. This gives University administra- following points in mind:
tion and faculty another method of getting im-
• Accounts on bama.ua.edu are completely sepa-
portant information to students.
rate from any other e-mail addresses students
Students’ e-mail addresses are now an official part may have, including those on departmental serv-
of their student directory information and are sub- ers (such as C&BA) or Internet service provid-
ject to the same disclosure laws as other student ers (like AOL).
information. Addresses for all students who have • Students will have access to their e-mail accounts
not requested otherwise will be published in the as long as they remain enrolled at the Univer-
printed directory as well as an on-line student di- sity, but their accounts will be deleted after they
rectory. leave. Please do not leave important projects on
Faculty and staff members with access to the SIS student accounts; contact the HelpDesk
system can find a student’s e-mail address on screen (348-2435) for assistance with moving them to
10. The “business e-mail” field lists the another account.
bama.ua.edu address, while the “personal e-mail” • Under no circumstance should students give out
field may be a different address (if the student pro- their passwords, and you should not request
vided that information). them to. Instruct students that have forgotten
their passwords to bring their ACTion cards to
the HelpDesk (A-203 Gordon Palmer Hall).
Campus Computer Labs
If you want to give your students an
assignment that requires them to use a
computer, go ahead! The University has
over sixty computer labs across campus,
so you should be able to find one that
fulfills both your and your students’
requirements for software, equipment,
location, and availability.
Students find the longer hours of operation of
the Seebeck Computer Center lab convenient for
For information about the computer labs working on important projects. Located in room
127 Gordon Palmer Hall, the lab is only closed
on campus, visit our Web page at from midnight to 8:00 a.m. on Saturdays and
pclabs.ua.edu, or call the HelpDesk at Sundays and on official University holidays.
348-2435. One of our consultants will
be happy to assist you in finding a lab
that suits your needs.
Communication Tools are those that allow Web access, such as accounts
on bama.ua.edu. If you use bama for your e-mail,
for Travelers go to bamamail.ua.edu and log in to check your
If you have plans to be out of the office, whether it's
for University travel, vacation, or extended leave, there If you use another campus network, contact your lo-
are some telephone and e-mail features that are cal network support for your remote mail options. If
designed to make your absence easier for you and your you need more remote access to your mail than your
coworkers. local network provides, bring your ACTion card to
the HelpDesk at A-203 Gordon Palmer Hall to set
Before you leave up a bama account, if you don’t already have one. Then
talk to your network support personnel about forward-
Set up a temporary voice mail greeting to let people
ing mail sent to your departmental account to your
know that you won’t be in the office. If possible,
new bama account.
tell them when you expect to be back. Once your
department is on the new voice mail system, you’ll When you get back
be able to set an expiration date on the temporary
greeting. If you are still on the old system, simply If you didn’t set your voice mail greeting to auto-
replace your current message with the temporary matically expire, or if your department is still on
one. the older system, don’t forget to re-record your
Set up a vacation response on your e-mail account.
Just like your voice mail greeting, this lets people Turn off your vacation e-mail response. On most
know that you won’t be responding to your mes- networks, the procedure for removing the response
sages right away. should be similar to setting it up. Account holders
on bama go to the same site (bamamail.ua.edu ,
The auto-response feature for bama accounts was
then click “Set up vacation response”) and click the
designed to send only one vacation message to any-
check box to turn off the existing vacation message.
one who e-mails you, no matter how many pieces
of mail they send you while you’re away. If you are
using a bama.ua.edu e-mail account, simply go to
bamamail.ua.edu and click on “Set up vacation
Getting a New PC?
response” under “Tools.” This has to be done from
the University’s network, so don’t forget to do it
There are two current versions of Windows
before you leave!
available: Windows Millenium (Me) and
Procedures for setting up vacation responses for Windows 2000. It sounds confusing, but it can
departmental accounts vary, as do the configura- be easy to decide between the two.
tions; contact your local computer support for in-
If you are purchasing a computer for your
structions and more information.
home, you should get Windows Me
While you’re gone preinstalled. Windows Me is the continuation
of the Windows 95/98 product line.
If you need to stay connected to the office, check
If you are getting a new computer for your
your voice mail. The number for the new voice mail
office, check with your system administrator.
system is 348-3300; the old system is 348-9799.
Your department may use Windows 2000,
Many campus e-mail systems allow remote access which is the successor to Windows NT.
to your e-mail, so that you can keep mail from piling
up until you get back. The easiest systems to reach
Passwords: Out of Sight, Seebeck’s Network Support group, please call the
HelpDesk at 348-2435 to report your problem. If you
Out of Mind don’t know your support personnel or how to get in
touch with them, contact the HelpDesk for assistance.
It happens to all of us at one time or another. You go
to check your e-mail, log into your local area network, UA2MVS (Secure System)
or sign into the secure system, and you can’t remem-
ber your password. If it’s been long enough since you For assistance with secure system logins, please con-
used the system, sometimes you can’t even remember tact the HelpDesk at 348-2435 for referral to the
your user name! If this happens to you, don’t worry proper personnel. If you attempt to log in too many
and don’t be embarrassed. It’s easy to get back into times with an incorrect password, you will be locked
the system. Just follow the instructions below for the out from the system (even if you then try to sign in
University of Alabama system you are trying to use. with the correct password). You will need to call the
HelpDesk to have your account unlocked. If you lose
bama.ua.edu your SecureID card, contact the HelpDesk immediately.
The Seebeck Computer Center HelpDesk in A-203
Gordon Palmer Hall handles password requests for
accounts on bama.ua.edu. If you have forgotten your Telecommunication
password, simply take your valid ACTion card to the
HelpDesk and swipe it through the card reader on The Telecommunication Department is a fully
the counter. You will receive a new account informa- functional telephone company owned, operated,
tion sheet including a new, randomly-selected and maintained by The University of Alabama.
password. Telecommunication provides a wide range of ser-
vices to both administrative and student
For security purposes, HelpDesk consultants cannot
customers. Students in all residence halls have
give out account information or change passwords over
local telephone service, voice mail, call waiting,
the phone. Also, there is no way for them to find out
Bama On-Call long distance, 3-Way calling, and
what your current password is; it must be reset to a
local last number redial. Caller ID has also been
new random password. You can then change it to a
added to the basic service package for fall 2000.
password that will be easier to remember as long as
In addition to these services, Telecommunication
that password meets some basic security requirements.
offers its administrative customers long distance
If you have been using FTP or telnet with your service, travel cards, data service, call transfer, call
bama.ua.edu account, you will need to change your forwarding, intercom, message-waiting
shell after having your password reset. The procedure indicators, conference calling, telephone equip-
used to reset your password also sets your account to ment, and much more.
“remote” use, which allows you to send and receive
For more information about services offered by
e-mail through BamaMail or a POP3 or IMAP mail
Telecommunication or to place an order, please
program. Please see a HelpDesk consultant if you need
visit their new Web site at telecom.ua.edu or call
help setting up FTP or telnet access to your account.
their office at 348-4444 during the University’s
normal business hours.
Your Local Area Network
Password resets are handled by each individual net-
work support team. If you need a new password for
your local network, please contact your computer sup-
port personnel. If your network is one maintained by
Faculty Resource Center
The Faculty Resource Center (FRC) provides infor- • In-studio and on-site photography
mation and assistance to University of Alabama fac- • Passport, placement, and immigration photographs
ulty members interested in incorporating or expanding
the use of technology in their instructional, adminis- Imaging Services can produce imaged materials from
trative, and research activities. The staff of the FRC is negatives, original materials, and digital images and
available to assist faculty with the creation, produc- deliver them in whatever format is needed.
tion, and utilization of traditional media, multimedia,
and Web-based materials. They can demonstrate how Visual Communication Design
technology and software applications can be used to
Visual Communication Design offers graphic design
enhance classroom instruction; provide training on
assistance that can transform ideas from visions to
the latest software; and produce or assist with the
substance. Turn to the resources and expertise of Visual
creation of media and Web-based materials. From
Communication Design if you need:
seminars and workshops to one-on-one consultation
and assistance, the Faculty Resource Center is here to • A single image, like a logo or chart
serve the needs of faculty regarding the use of instruc- • Original, custom illustrations
• Computer-generated images
Instructional Development Web Development
If you need multimedia materials such as Microsoft
The Web Development staff offers assistance in design,
PowerPoint presentations, Macromedia Director pre-
development, and implementation of Web-based
sentations, or QuickTime videos, FRC’s Instructional
applications. They offer Web site production, man-
Developers can help you. In addition, they support
agement, and upgrades for faculty members, depart-
traditional media materials, including the duplication
ments, colleges, and other areas affiliated with The
and production of audio and video tapes. They can
University of Alabama. The FRC’s Web Development
also assist you with converting existing materials to
team can utilize the latest applications, including
new technologies. Instructional Development coor-
WebCT, to shift instruction from the chalkboard to
dinates the resources of the FRC when projects in-
volve combinations of services. It is also responsible
for the weekly Faculty Technology Seminars (see next
page), Summer Faculty Technology Workshops, and
Faculty Resource Lab
campus cable television programming. Located in A-204 Gordon Palmer Hall, the Faculty
Resource Lab is open to faculty during regular
Imaging Services University business hours. The lab offers a variety of
computer-based resources for hands-on use by the
Offering a wide range of photographic services from
faculty. These resources include Macintosh and
traditional photographic materials to state-of-the-art
Windows computers, each with a wide range of
digital imaging, Imaging Services provides:
creative software applications, slide and flatbed
• Black and white and color film processing and scanners, color and black and white printers, video
printing and digital still cameras with copystand, video
• 35mm slide production, duplication, and conver- dubbing/editing equipment, and CD-R recording.
sion to/from digital images Assistants are available to provide instructional
• Reproduction of archival materials
(Continued on the next page)
Computer Training Oppor tunities
Seebeck Computer Center provides a variety of Schedule” on page four); and a two-class series on Web
computer training courses in conjunction with publishing. Prerequisites, if any, vary by class.
Human Resource Development (formerly Staff
Almost all computer classes are taught in the Office
Training and Development). Whether you need
of Information Services’ training lab, which is
instruction in basic computer skills or more specialized
equipped with 15 PCs (one of which is connected to
computer applications, you should be able to find a
a projector system) and two iMacs. Please note that
class that fits your needs.
while Macintosh products can be used for most of
The typical learning track begins with training in PC the instructor-led courses, Macintosh users are still
and file concepts, Web browsing, and e-mail. These asked to fulfill the Microsoft Windows e-Test prereq-
classes are designed for computer beginners as well as uisites to ensure that they can understand Windows-
intermediate-level users. Most people then go on to based instruction.
take the Microsoft Windows and Office e-Courses,
Human Resource Development publishes a calendar
computer-based training programs that allow you to
every semester listing the courses that will be offered.
learn at your own pace. (A proctor is present to assist
The current listing can also be found on their Web
you.) After the completion of an e-Course, you will
site at bama.ua.edu/~hr/st-dev . To register for a class
take a computer-based e-Test to ensure that you are
or request more information, please call Human
ready for the intermediate level class.
Resource Development at 348-7125 or e-mail
Intermediate classes are offered in Microsoft Word, email@example.com.
Excel, PowerPoint, and Access. These courses are
instructor led and project based. E-Test certifications
(Continued from the previous page)
in both Windows and the program being taught are
required to make sure that all students benefit from Weekly Faculty Technology
the course material.
Specialized topics offered include desktop publishing
in PageMaker; using the University’s central calendar Throughout the fall and spring, the FRC offers free
system (see the calendar story “Take Charge of Your weekly technology seminars for faculty. Some of the
many topics offered are WebCT, Macromedia
Dreamweaver and Director, HTML editing, Adobe
ImageReady, and Microsoft PowerPoint. Seminars are
offered at different levels of expertise, from beginner
For More Information
Go to the Faculty Resource Center’s Web site at
www.frc.ua.edu to learn more about the FRC’s ser-
vices (including the weekly technology seminars and
The Faculty Resource Lab contains a variety of the FRC Lab), to see tutorials and demonstrations of
Macintosh and Windows computers for faculty use. software applications, and to access free resources, such
as digitized photo images, PowerPoint templates,
sound and video files, and backgrounds for Web pages.
Creating a Course Web Site
Many faculty members are looking at ways to use new Providing class materials online often involves the
technology to enhance their classes. An easy first step question of copyright. Sometimes faculty members
is providing course materials such as lecture notes or use materials to which they have the copyright, while
supplementary readings on a Web site. Your account other times they use materials under the “fair use”
on bama.ua.edu can host your Web site, with room copyright exception or other agreements that may
research interests and your vita) as well as material for righted material, you should take steps to ensure only
your students to use. If you don’t have a bama account, authorized individuals have access to it. For example,
bring your valid ACTion card to the HelpDesk in it is generally accepted that the fair use exception only
A-203 Gordon Palmer Hall. You can get an account allows you to make a small portion of a work avail-
in about 5-10 minutes. able to a limited number of people for a limited time.
For course material that you are putting on your bama
There are many resources available to help you create
account, you may need to restrict access to only those
your course site. If you want to learn how to create a
people in that course at that time. More information
site on your own, there are links and resources at
about restricting access to a Web site (including a more
helpdesk.ua.edu/bama/web. That section also con-
detailed discussion of copyright and fair use) is avail-
tains the instructions for publishing a site on your
able at helpdesk.ua.edu/bama/web/protect.shtml .
bama account. If you want more personal instruction,
Also at that location is a link to a Web tool to assist
you could attend one or more of the seminars offered
you in protecting your Web pages.
by the Faculty Resource Center (FRC) or the Web
Page Production classes provided through Human If you need more than static course material online,
Resource Development. For a schedule of upcoming you may be interested in WebCT. With WebCT you
FRC seminars please see their Web site at can create an entire learning environment, either to
www.frc.ua.edu . Human Resource Development supplement an existing course or to create a separate
publishes a training calendar every semester, or you online class. In addition to publishing course notes
can visit their Web site (bama.ua.edu/~hr/st-dev). In and syllabi, WebCT can also help you create online
addition to the scheduled seminars, the Faculty tests and quizzes, which can be timed and automati-
Resource Center offers individual assistance in plan- cally graded. Your class materials are restricted to the
ning, developing, and deploying your course site; see user names and passwords of your students, enabling
their site for more information. student and page tracking. Classes can have both live
chats and threaded discussions (bulletin boards). It is
Please remember that your personal bama account is
also easy to insert audio or video into the learning
for your use alone; you should never give your pass-
environment. As the instructor, you choose what you
word to anyone else. If you are developing course
want in your class area; for example, if you don’t want
materials for a site in collaboration with other faculty
a chat area, you don’t have to have one. If you want
members or graduate assistants, please contact the
more information about WebCT or are interested in
HelpDesk about creating a special account for that
creating a WebCT course, please see webct.ua.edu or
contact Susan Lucas at 348-0216 or firstname.lastname@example.org.
Do you maintain a departmental Unix machine? Contact
the HelpDesk at 348-2435 about a FREE security scan!
How Popular are Your Web P ages?
Do you want to track the number of times your Web 3. Insert the following as HTML code in your page
site has been “hit” or visited? Do you want to show where you want the number to be displayed. (If
your visitors how many others have been there be- you are using a Web page editor, consult its Help
fore? If so, then you want to add a counter to your files for information about inserting HTML code.)
Web site. There are many Web sites that offer “free” For cardinal numbers:
counter programs. The problem is that most of them <!--#include virtual=”/cgi-bin/counter”-->
require placing advertisements on your page along For ordinal numbers:
with the counter. Since bama.ua.edu is a University- <!--#include virtual=”/cgi-bin/counter-ord”-->
owned machine, advertisements on bama-hosted Web
4. Surround the tag with text for your counter. For
pages are prohibited. (If you weren’t aware of this, you
example you may want to display “You are visitor
should check out the computer policies at
number ” before the cardinal counter or “You are
computercenter.ua.edu/policy in case there are other
the ” before and “ visitor” after the ordinal counter.
restrictions that you should know about.)
5. Publish your page to your bama.ua.edu Web site as
If you want a counter on your page, use the ones
you normally would. Until the page is published
already provided for you on bama.ua.edu. Just follow
to bama, you won’t be able to see your counter in a
these simple steps:
1. The names of any pages on which you want to dis-
6. Make sure that you are now viewing the page with
play one of these counters must end with the ex-
the .shtml extension. This means checking your
tension .shtml instead of .html or .htm. When you
links and possibly deleting the copy with the .html
rename a page, make sure that you correct any links
or .htm extension.
to it from other pages.
If you have any problems, please call the HelpDesk at
2. Decide which form you want the number to be in.
Choose between cardinal numbers (1, 2, 3…) and
ordinal numbers (1st, 2nd, 3rd…).
HelpDesk consultants and students hard
at work. The HelpDesk uses a problem
tracking system (below) to make sure that
everyone’s needs are addressed.
E-mail addresses can be kind of cryptic. Students’ mail to your email@example.com e-mail ad-
accounts on campus systems usually have numbers at dress and receive it just like all of your other mail.
the end, and it is hard to remember which e-mail
systems use first initials and which just use last names, To get a bama.ua.edu account:
or how much of the last names are included. The last 1. Bring your ACTion card to the HelpDesk in A-203
thing you want is to miss an important e-mail mes- Gordon Palmer Hall.
sage because the sender was confused about your ad-
dress. 2. Fill out a short form indicating your desired
username and e-mail alias.
A simple answer to this problem is to use an e-mail 3. Wait a few minutes for your account to be created
alias. This address should be easy for your correspon-
and an account information sheet to print.
dents to remember, and they won’t have to know
which department you’re in or how that network is To recover a forgotten bama.ua.edu account
set up. All they’ll need to know is your first name, name or password:
your last name, and that you’re with the University.
(In case of duplicates, your alias may have to use your 1. Bring your ACTion card to the HelpDesk in A-203
middle initial or name as well.) Gordon Palmer Hall.
2. Swipe your ACTion card through the reader on the
To get your e-mail alias, get an account on
bama.ua.edu. If you want, you can use this account
for all of your e-mail; it is very flexible and can be 3. Wait a minute for a new account sheet to print.
accessed using a mail program like Netscape Messen-
ger or Microsoft Outlook. You can also use BamaMail To forward your bama.ua.edu mail to your
with your bama account to read and send e-mail from existing account:
a Web page. No matter where you are, as long as you
1. From a computer on the campus network, go to
can find a computer connected to the Internet, you the Web site bamamail.ua.edu .
can check your mail. This can be particularly useful if
2. Under “Tools,” choose “Set up automatic mail for-
you travel a lot.
However, if you don’t want to change mail systems 3. Follow the instructions, making sure to type your
just to use your new e-mail alias, you don’t have to. forwarding address correctly and choosing not to
Simply forward your bama.ua.edu mail to your exist- leave a copy of e-mail on bama. (Leaving a copy
ing e-mail account. You can then tell people to send can cause your disk space to fill up and eventually
block mail from being forwarded.)
Contact the HelpDesk if you need computer help:
Come by: A-203 Gordon Palmer Hall
You can also visit our Web site at helpdesk.ua.edu .