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Irs Credentials Irs Credentials Presentation Transcript

  • Intelligent Research Solutions
    Credentials Presentation
  • Our Story
    In 2010 a team of experienced and passionateMarketing researchers and marketers decided to push the limit to reshape the highlights of the research industryin the region by establishing a pioneering Local consultancy and research company with International standards.
    Led by Samar Abdelaal, this team took the initiative to leverage its extensive global and multinational exposurealong with its profoundimmersion within the local market to Intelligent Research Solutions resonating with clients need to optimize their business decisions.
    IRS naissance is the beginning of the story, and with every success, every milestone a new chapter is formulated…
  • Company Profile
    IRS Marketing Research, is a qualitative marketing research boutique, providing actionable andmeaningful marketing research services to clients..
    We are distinguished by our extensive expertise, Local and regional know how, diversity of disciplines, innovative spark, good relations with clients, talented passionate employees and enthusiasticspirit.
    IRS team builds on providing its clients with a close working relationship, “hands on” approach, and customized solutions.
  • Our Vision
    To be globally recognized as an authentic leader of the industry with boundless approach and reach; setting benchmarks for the best practices with its infinite talent, experience and expertise.
    IRS…LIVING RESEARCH
  • Analytical
    Why Intelligent?
    Influential
    Empathetic
    Timely
    Smart
    Deep
    Intuitive
    Innovative
    Visionary
    Efficient
  • we enthusiastically wake up every morning looking forward to this ‘Zest’ feeling that we get when we do our job
    Quality, Time & Cost
    Our own finger prints mark everything we do
    Consistently committed to deliver value in every single task we do.
    We customize research approaches to provide innovative consultancy
    Open to various cultures& mindsets, open to novelties, open to life
    Each project is a new born for us. We take pride in every step of the process till we deliver the final piece
    We constantly push our minds’ limits to see beyond the givens
    WE STAND TRUE TO OUR VALUES
    Our Values
    Integrity
    Efficiency
    Innovation
    Thinking
    Openness
    Accountability
    Ownership
    Passion
    Originality
    “We Walk the Talk”
  • Our Offering
    IRS caters to clients with interests in both the consumer and business sectors on a local, regional, and international basis.
    IRS qualitative team is fully immersed into the local culture with a profound understanding of its multi-facets and different textures. And a multidisciplinary background grounded in Sociology, anthropology, and economics,
    IRS qualitative offering is equipped with a well structured and highly qualified field force which caters to all qualitative research methodologies and designs
    Focused customized solutions
    and premium services with a competitive pricing approach.
  • Our Areas Of Expertise
    Insight Generation workshops
    Ethnographic Studies
    Shopper Insights
    Bottom of the
    Pyramid Studies
    Lifestyle Understanding and Segmentation
    Concept labs
    Product Concept testing
    Pharmaceutical Research
  • Methodologies
    FGDs
    MGDs
    In-depth interviews- -paired-triads
    Conflict groups
    Deliberative groups
    In home visits
    Ethno photography/Ethnography
    Mystery shopping-Mystery seller Shop-along
    Diaries placement
    Safaris
    Isle intercept-Exit interviews
    Car clinic
    Ethnography and video diaries
    Blog discussions and analysis
    Future Shaper discussions and panel development
    Online Ethnography
  • Qualitative Fieldwork
    Recruitment
    Field set up & logistics
    Moderation
    Simultaneous translation
    Transcription& Tabulation
    Quality assurance procedures
    Geographic coverage
  • Recruitment
    Respondents profile:
    High end consumers:
    Specialized/dedicated forces to recruit A+ /A respondents
    Low end consumers:
    B-C-D-E.
    Consumer panels
    Psychographic recruitment
    Early adopters
    Trend setters
    Motivational/attitudinal segments
    Experts:
    Embassies, Commercial Attachés
    Chambers of Commerce
    NGOs
    Government Officials
  • Field set up&Logistics
  • Venues
    Separate FGDs rooms with relaxed and proper atmosphere that suite different needs, one to one interviews, focus group discussion, SEC’s and consumer profiles.
    DedicatedIT support team
    Viewing facilities/one way mirror
    Large Screen TV, DVD & AUDIO in each room.
    DVD & Audio recording of your sessions. Digital Audio recording available on request
    Easily accessed
    Wide variety of client catering options
    On line viewing facilities
    Dubbing facilities
  • Logistics
    Flexible and varied plans for accommodations for outside Egypt clients
    Car reservations
    Airport pick ups
  • Moderation
    Qualified team of moderators with diversity in:
    Education
    Languages
    Genders
    Ages
    Researchyears of experience andbackgrounds
    Diversity ofindustry /market sectors and qualitative methodologies
  • Simultaneous Translation
    A qualified academic team of translators for different languages:
    English
    French
  • Transcriptions& Tabulation
    Transcriptions according to specific and clear rules and procedures in different languages:
    Arabic
    English
    French
    Note taking following a template format in different languages
    Dedicated team for griddingand tabulation
    Well structured gridding templates.
  • Quality Assurance Procedures
    Qualified team of project managers ensuringoptimum quality andmeeting dead lines.
    Qualified team of supervisorsreporting to project managers.
    RobustScreeners.
    Telephonecall back checks.
    Face to face back check upon respondent arrival.
    Exclusive and updated data base across ages, genders, life styles, etc.
    Ensuringgeographic representation of participants.
    Over recruitment.
    Personality test toensure recruiting articulate respondents.
  • Geographic Coverage
    Egypt (rural and urban):
    Upper Egypt
    Sinai
    Delta
    Suez Canal
    Africa:
    Algeria
    Morocco
    Libya
    Sudan
    South Africa
    South Africa
    Levant:
    Syria
    Jordan
    Lebanon
    GCC
  • Management&Research Team
  • Samar Abdelaal
    Managing Director
    Work Experience
    • A total number of 11 years of experience in the field of marketing research handling research in Middle East, Africa.
    • Handled diversified management roles and responsibilities across different Multinational marketing research agencies GFK, NFO, TNS& Synovate.
    • Handled marketing research studies across Middle East and Africa (UAE, Saudi, Qatar, Yemen, Syria, Lebanon, Tunisia, Egypt, Morocco, Libya, Algeria, Sudan, Uganda, and Ghana).
    • Provided consultancy and business recommendations to key global, regional and Local accounts; Unilever, Nestle, Coca-Cola, Americana, Cadbury’s, Kraft, Citibank, BAT, Egypt Air,
    • Al Futtaim, Juhayna, Sanofe Aventis, GSK, Novartis.
    • Samar Abdelaal’s Specialties:
    • Specialized in FMCG, Healthcare, Technology, Real Estate, and Aviation.
    • Specialized in ethnographic studies / Motivational Segmentation /Trends- spotting/ Brand Equity/ Communication development / / Concepts recycling/ Loyalty & Satisfaction/ Shopper studies
    • Applied innovative qualitative techniques and methodologies; Observational techniques, Mystery selling, Ideation, Consumer Safaris, Ethno-photography.
    • Education
    • Bachelor Degree in Journalism and Mass communication American University in Cairo
    • Master’s Degree in Anthropology and Sociology American University in Cairo
    • Certified Dale Carnegie Trainer
    • Trainings:
    • NeedScope
    • Qualitative train the trainer
    • Ideation training
    • Diagnostic consulting
  • Key& strategic projects portfolio
    Unilever
    • Consumers’ Motivational Segmentation study 2002
    • Insight activation for Low Income Consumers 2003
    • Triggers & Barriers for Deos: Egypt 2003
    • Archetypal tea development 2006
    • Skin care sensorial exploration 2007
    • Insight activation for Deos 2008
    • Skin care communication development workshop Egypt , Kenya 2008
    • Shopper motivational segmentation study 2009
    Nestle
    • Bottom of the Pyramid dairy concept evaluation: Yemen , Syria, Saudi 2007
    • Beverages motivation segmentation: GCC 2006
    • Bottom of the Pyramid culinary concepts evaluation: Egypt, Sudan, Ethiopia 2009
    • Dairy concept generation workshop: Egypt 2009
    • Shopper understanding: Egypt 2009
    • Bottom of the Pyramid Understanding Culinary, Beverages, Dairy: Egypt 2009
    CocaCola
    • Youths profiling and segmentation study Egypt 2008
    • Communication concept ideation workshop 2008
    • New communication Campaign evaluation 2009
    • Understanding teens in Egypt 2009
    • Celebrity evaluation study Egypt 2009
    Aviation
    • Travelers motivational segmentation for aviation corporations: East Africa, West Africa, Egypt 2009
    • Communication Concept development and evaluation: Egypt 2009
    Healthcare
    • The New Billion Customers segmentation study, Egypt 2009
    • New vaccine Launch concept evaluation, Egypt 2009
  • Asmaa El Zawahry
    Operations Manager
    Work Experience
    6 years of experience in the field of project management and operations where I handled senior and management roles in a diversity of multinational and local agencies; Nielsen, TNS, Logic Research International.
    Managed an array of strategic projects across Middle East and North Africa Region for key clients namely: Etisalat, Unilever, Nestle, Coca cola, Cadbury,Nokia,BAT,Materfood,Kraft,Ericsson,GM,Amricana,City bank ,Pepsi,Vodafone,HP,Google, Eva,B-tech.National bank of Egypt, Cook door, Coldwell banker
    Specialties:
    FMCGs, Banking, Telecommunication, Automotive, Technology, Health Care, Skin Care, Image Research, Real Estate …..Etc
    Logic Research International:
     
    Operations manager :
    Handled qualitative and quantitative field operations for the local and regional projects
    Developed a full fledged quall/quant field force of 20 subordinates.
    Managed Research International Multicounty projects across the Middle East and North Africa.
     
    Implementation of a recruitment quality control system with immediate effect
    Qualify field offices in UAE, KSA, Libya, Algeria, and Morocco.
    Developed a training program for research and field team.
    Build an exclusive network of AB+ recruiters who are able to recruit A+ consumer.Education
    • Human Resources Certificate.
    American University in Cairo (AUC)
    • Bachelor of Political Sciences.Faculty of Economics& Political science Cairo University
  • Professional experience & significant achievements
    TNS Qualitative Senior Field manager
     
    • Built a full- fledged national field force across of 30 members (part-time & full-time) capable of handling the most sophisticated qualitative research methodologies.
    • Managed an exponential business volume delivering on quality and service excellence
    • Built a system of discipline, process and methodologies to mobilize the operations and ensure monitoring the performance inside the department.
    • Built a network of A+ class, B2B and high-profile hard-to-recruit respondents to serve the client’s demands
    • Delivered exceptional client servicing in terms of handling clients’ complaints & responding to them, reporting field progress & briefing them about recruitment process & techniques.
    • Successfully handled the fieldwork of all pharmaceutical business, both qualitatively & quantitatively.
    • Conduced training sessions for research department on the know-how of the qualitative fieldwork.
    • Conducted a learning program for the field people.
    • Responsible for writing the operations proposals and quotations for both internal and external clients.
    • Handled Multi-country projects management across the Middle east and North Africa
    •  
    • Managed a diversity of qualitative methodologies; Affinity groups, Conflict groups, Diaries, safaris, future viewers, ethno photographic research, creative labs, Mystery shopping, shop along, in home visits...etc
    • Re-vamped TNS qualitative fieldwork in the Local market.
    Achieved “Employee of the Year” award 2007-2008
    Nielsen
    • Established and managed a Specialized network in recruiting A &A+ profiles , which is amongst the most difficult tasks.
    • Won “Art Award of achievement” (2005) for the consistency of recruiting A class as required and” Team award”2004.
    • Built and Managed a team of English and Arabic free lance transcribers.
    • Specialized and Fully In charge, along with a team of 4 persons, of the recruitment of the whole business of Vodafone Egypt . Including B2B,FGDs,IDIs,Mystery shopper and recruiting from list.
  • FaridaChaaraouiSenior Research Executive
    Work Experience
    Experience: 2.5 years
    Moderated a large number of FGD and in-depth interviews as well as other ethnographical approaches like home visits, shopping safaris and mystery shopping techniques in the local market (Cairo, Delta, Alexandria and upper Egypt) and the international market (Algeria, UAE).
    Research Specialties:
    Ethnographic studies, Motivational segmentation studies, concepts development, communication concept recycling, insight generation and product development studies
    Handled numerous projects mainly in lyfestyle understanding and FMCG sector covering different categories:
    Culinary, Botteled water, Beverages, Botteled water, Dairy, Creamer, Ice cream, Chocolate, Skin care, Deodorants
    key accounts
    Unilever Regional, Unilever Mashreq, Nestlé Egypt, and Cadbury
    Education
    Holds a bachelor degree in Management; The French University in Cairo and Université de Nantes, France
    Master 1, Gestion et systemesd’information, Universite’ de Nantes
  • Key& strategic projects portfolio
    Unilever
    • Insight activation for Deos 2008
    • Skin care communication development workshop Egypt , Kenya 2008
    • Shopper motivational segmentation study 2009
    Nestle
    • Bottled water market exploration : Algeria 2008
    • Dairy concept generation workshop: Egypt 2009
    • Shopper understanding: Egypt 2009
    • Bottom of the Pyramid Understanding Culinary, Beverages, Dairy: Egypt 2009
  • Mohamed Nabil HayekResearch Executive
    Education
    Holds a bachelor degree in Computer and Systems Engineering, Ain Shams University
    Work Experience
    Experience: 4 years+
    Freelanced as a research assistant in affiliation with many International Universities and Research Organizations in the USA; Washington University, George Washington University, UCLA, West Chester University; and Denmark; Danish Institute of International Studies, University of Copenhagen.
    Specialized in Ethnographic Studies, Social and Civil Society Research, Semi-structured In-Depth Interviews and Participant Observation
    Conducted and moderated a large number of ethnographies and in-depth interviews in several regions across Egypt “Upper Egypt, Delta, Cairo and Alexandria” covering numerous civil society establishments such as: Sawiris Foundation, Vodafone Foundation, Egyptian Food Bank, Resala, Orman, EFG-Hermes Foundation
  • IRS… LIVING RESEARCH