These are the slides we presented in today's App Cloud workshop.

1. Introducing App Cloud
Trailhead Live! 17/2/16

2. Sam Garforth
Technical Architect
sgarforth@salesforce.com
@samjgarforth
Sanjay Pradhan
Technical Architect
sanjay.pradhan@salesforce.com
Speakers

3. Attendee
Introductions
Who are you?

4. This is a practical workshop

5. Don’t be shy, ask lots of questions

6. Multitenant Cloud
World’s most trusted
Customer Success Platform
Flexible, Scalable
Metadata
World’s #1 Platform
Shared
Data
Shared
Workflow
Shared
Reporting
Shared
Collaboration
Shared
Identity
Shared
APIs
Shared
Mobile
Customer Success
Platform
World’s #1 CRM
Apps
Analytics
Community
Marketing
ServiceSales

7. Overview of Salesforce App Cloud
Innovation through Clicks and Code

8. HR Help Desk
Employee Intranet
Recruiting &
Onboarding
Performance
& Coaching
IT Help Desk / Self-
Service Community
Legacy Applications
Consolidation
Enterprise
Knowledge
Identity Mgmt
Custom Web /
Mobile Applications
Business Agility Layer
(e.g. Claims,
Underwriting, …)
Asset & Facilities
Management
Financial Shared
Services
M&A Enablement
Early Warning
Management
Product Ideas &
Innovation
Pre-Production
Testing
Warrant Coverage
Decisioning
Procurement
Vendor Management
Transportation
Logistics
Contract
Management
Budget Management
Contract
Management
Pricing
Billing
Management
Audit
Management
Connect Every Department on One Platform
•
Apps
HR Product
Supply
Chain
ITFinanceOps

9. Salesforce Recognized as a Leader by
Gartner
Enterprise Application Platform and Mobile Application Development Platforms
Magic Quadrant for Mobile Application Development
Platforms, Worldwide July 25, 2015
Analysts: XXXX
Magic Quadrant for Enterprise Application Platform as
a Service, Worldwide March 24, 2015
Analysts: Yefim Natis, Massino Pezzini, Kimihiko Iijima, Anne
Thomas, Rob Dunie
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Salesforce. Gartner does not endorse any vendor, product or service
depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as
statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

10. 40+
LightningComponentson
AppExchange
3Billion+
Transactions/Day
5.5 Million+
Applications
100,000+
Trailhead Badges
2,800+
AppExchange Apps
2,300,000+
Salesforce Developers
Salesforce Platform Continues to Grow
•

11. Build Innovative
Customer Apps2
Automate Processes
with Employee Apps3
Social, Mobile & Cloud
Platform
5
Unlock System
of Record4
User Name
Password
Login
Communities6 IOT & M2M7
Transform, Modernise
and Innovate1
Equipment
Design
Review
Sales Marketing
Other Back Office
Facilities
Ergonomic
Assessment
Leave
Request
System
Customer
Test Units
Materials
Mgmt
Production
Planning
Real Estate
Supply
Chain Mgmt
Timecard &
Vacation
Requests
Plant
Maintenance
Quality
Mgmt ProcurementDistribution
Mgmt
Project
Portfolio Mgmt
MRPCapacity
Planning
Logistics
HR Health &Safety
OracleHR
HRCase
Management
Legal
Inventory
Mgmt
Customer
On-boarding
Secondary
SalesRep
Assignment
Account
Planning
Standing
Ovation
Rebate
Programs
Special
Pricing
Whereto
Buy
Data
Recovery
Services
IT
Manufacturing
Chat
Call Center
Line
Discrepancy
Slip
ITPolicy /
Standards
Exceptions
All Apps
Listing
Customer Service
Knowledge
Base
Fulcrum
Integration
Case
Management
CSO
RMS
Rules
Security
Sales
Center
Special
Pricing
Reseller
Partner
Program
Customer
Approval
System
Direct
Pricing
Program
Accommodations
Program
HRData
Request
Site
InspectionSustainability
Information
Depository
Engineering
SOP39
Equipment
Design
Review
eSecurity
ServicesChatter
Crowdsourcing
Approval
Recovery
Services
Leads
Warranty
Exception
Tracker
Warranty
and Credit
Passthrough
EBIESIQC
Data
Shadow IT8
Platform Strategies

12. App Cloud
Trusted and Connected Platform
Run all your apps on a trusted platform
Speed and Agility
Every employee can build fast with
clicks or code
Complete Enterprise Ecosystem
Best place to learn, build, buy, and sell
apps
FORCE HEROKU ENTERPRISE THUNDER
AppExchange Trailhead
Shared Identity & Data Model Integration Shield

13. Productivity Apps Engagement Apps Connected Apps
Deliver Any Type of App with App Cloud

14. Automatic
Upgrades
47 Major
Releases
(3x /year)
Multi-tenant
Infrastructure
Metadata-based
Single Code Base
and Shared
Infrastructure
Open &
Extensible
API-First Architecture
2800+ AppExchange
Apps
Unbreakable
Customizations
Integrations and
customizations
auto-upgraded
Visualforce
transactions
per year
87B
15M
Custom
Database
Tables
Apex
transactions
per year
137B
3.5B
API calls
per day
The Power of App Cloud

15. Platform Services
Bulk
REST
Metadata
SOAP
Tooling
Streaming
INTEGRATIONLAYER
Point & Click
Integration Tools
Page
Builder
EmployeeApps CustomerApps
DECLARATIVE DEVELOPMENT
GLOBAL ENTERPRISE CLOUD INFRASTRUCTURE
PLATFORM SERVICES
APP MANAGEMENT & DEPLOYMENT
Workflow
Engine
UI
Framework
Sharing &
Permissions
Global
Search
Reports &
Dashboards
Files
& Content
Authentication CollaborationEvent Log
Framework
Translation
Workbench
App
Builder
Process
Builder
Schema
Builder
Multi-Tenant Network
& Firewall
Auto
Updates
Backup &
Geodiversity
Security Trust
IDECLI Agile
Accelerator
Store
Builder
Dev
Console
Sandbox
Metadata
Heroku DX node.js
PROGRAMMATIC DEVELOPMENT
Database Smart
Containers
Heroku
Add-ons
Heroku
Button
Ruby
Identity
Global
Data Centers
Data
Storage
Single code
base
Python Java APEXPHP
Offline
Salesforce1 Mobile
Container Geolocation
Push
NotificationsSDK Mobile Identity
MOBILE SERVICES
Community
Builder
Page
Builder

16. Salesforce Apps
Suite of web and mobile apps for sales,
service, and marketing
Partner Apps
AppExchange with over 2,800 apps
delivering functional or industry solutions
Custom Apps
Custom apps designed and built by you or
an SI partner
Over 5.5 Million Apps run on the App Cloud

17. Visualforce Pages
Visualforce Components
Apex Controllers
Apex Triggers
Metadata API
REST API
Bulk API
Formula Fields
Validation Rules
Workflows and Approvals
Custom Objects
Custom Fields
Relationships
Page Layouts
Record Types
User
Interface
Business
Logic
Data
Model
Clicks Code
80% 20%
&

18. Setup gives you the power to create Apps
Create &
Configure
with Clicks

19. Setup > Build > Create
Create Custom Apps,
Custom Objects, Tabs,
Reports, Actions, etc

20. Model the information in your business
Schema Builder
- view and create
Objects &
Relationships
Standard Objects
- Account
- Contact
- Etc.

21. Clicks: Workflow, Approvals & Flows
Define workflows
that work with
business data

22. Clicks: Flows & Process Builder
Processes:
If this, then do that
Approvals:
for actions &
information
Workflows:
update business
data on events

23. Apex for custom business logic - Developer Console
Extend “clicks” features with code

24. Visualforce Pages for UI customisation

26. Every Object, Every Field: Apex, Visualforce Enabled
Visualforce Pages
Visualforce
Components
Apex Controllers
Apex Triggers
Custom UI
Custom Logic

27. External
App
Every Object, Every Field: API Enabled
REST
SOAP
Bulk
Streaming
OAuth 2.0
HTTPS
Everything you create is immediately available via
Salesforce API’s

28. Code: Code online with the Developer Console
1. Menu
2. Workspace
with tabs
3. Output panel
4. – logs, test
results, etc

29. MavensMate Sublime Text plugin for Force.com
- Apex
- Visualforce
- Unit Tests
- Git
- Lightweight
- Templates

30. developer.salesforce.com/page/Force.com_IDE
Force.com IDE
- Apex
- Visualforce
pages
- Unit Tests
- Git

31. Force.com
Command
Line
Interface
(CLI)
force-cli.heroku.com

32. Salesforce1 Mobile App

33. Apps in Salesforce1 Mobile

34. What’s in an App?
Lightning
PageLightning
Components
Global Actions

35. Salesforce Lightning
New features & tools for App creation on Force.com

36. Lightning Process Builder
Automate business faster
▪ Point-and-click business logic
▪ Visual builder
▪ Supports multiple process branches
▪ Collaborate with business owners
▪ Alternative to many basic Apex trigger
use cases
▪ DE, EE and up

37. Lightning App Builder
Drag & Drop
Build with standard, custom &
partner Lightning Components
Any Device
Design apps for every screen
from one canvas
Now anyone can build apps faster

38. Standard Components
Built by Salesforce
Custom charts Data entry tools Custom data
layout
Dynamic maps
Left
nav
Publisher
bar
Feed
items
Tas
ks
Slide
rs
Multi-view
charts
Pass/F
ail
Custom Components
Built by customer developers
AppExchange Components
Built by Partners (50+ today)
Lightning Component Framework

39. Salesforce Connect
Integrate external data faster
▪ A new tool in the Salesforce integration
toolbox
▪ Point-and-Click
▪ Real-Time
▪ Represent external data as a Salesforce
data object
▪ Available in DE orgs; add-on license
required in Production orgs

40. Salesforce Canvas
Embed & Interact
with external websites
as if they were part of
your Salesforce Org

41. Customer facing apps using Heroku
Scaling interactions with your customers

42. Agile and elastic platform that developers love
Smarter infrastructure lets you build apps that scale
Open and extensible
Modern language support and ecosystem of 150+ add-ons
Connected to Salesforce
Sync customer apps with business processes
Build Engagement Apps with Heroku

43. Use existing developer skills
Ruby, Java, NodeJS, Python, PHP
Virtually every language you can think of can run on Heroku

44. What is Heroku?
Everything you need to build, run and scale customer apps
Dynos
The compute resources
to run your app
Database
Enterprise grade Heroku
Postgres as a service
Add-ons
Marketplace for data
stores and app services

45. Deal with Success - instantly
Instantly scale the compute resources your apps
run on to handle more customer requests
Business is lost forever if your app cant meet the demand

46. dashboard.heroku.com

47. Connecting Force.com & Heroku
with Heroku Connect
Seamless integration of data between customer and enterprise

48. Connected
linking Heroku Postgres database with
your Salesforce Org
Transforming
customer data translated into business
applicable information
Managed
2-way synchronization of high volumes
of data at a sustainable rate
Heroku Connect
Heroku & Force.com

49. Heroku Connect
Heroku
Salesforce Org
Auto synchronization of data
Customer
facing
App /
website
Customer
data
Understanding
about your
customers
heroku.com/connect

50. Fun Stuff

51. Contacts
are villagers
Accounts
are
buildings
github.com/metadaddy-sfdc/Forcecraft
https://youtu.be/eb3GgM1o_8I

52. Where to go next…

53. developer.salesforce.com/trailhead

54. Follow Developer Force for the Latest News
@forcedotcom / #forcewebinar
Developer Force – Force.com Community
+Developer Force – Force.com Community
Developer Force
Developer Force Group

55. Q & A
Sam Garforth
Technical Architect
sgarforth@salesforce.com
@samjgarforth
Sanjay Pradhan
Technical Architect
sanjay.pradhan@salesforce.com

56. Thank you