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Delivering on strategic policy – how building capability makes a difference Leanne Wallace 13 May 2010
The Nous Group  |  Page  Delivering on strategic policy Views on strategic policy in Australia? “ Public servants must res...
The Nous Group  |  Page  Delivering on strategic policy Why is successful strategic policy important? <ul><li>Profound cha...
The Nous Group  |  Page  Delivering on strategic policy What is strategic policy? <ul><li>Is strategic policy? </li></ul><...
The Nous Group  |  Page  Delivering on strategic policy What are the dimensions of strategic policy? Long terms issues  - ...
The Nous Group  |  Page  Strategy & purpose Delivering on strategic policy What are the critical elements for success? Del...
The Nous Group  |  Page  Strategy & purpose Delivering on strategic policy Critical elements for success – strategy & purp...
The Nous Group  |  Page  Delivering on strategic policy Critical elements for success - capability Capability <ul><li>Lead...
The Nous Group  |  Page  Delivering on strategic policy Critical elements for success - capability <ul><li>Leadership – fo...
The Nous Group  |  Page  Delivering on strategic policy Critical elements for success - capability <ul><li>Workforce – the...
The Nous Group  |  Page  Delivering on strategic policy Critical elements for success - capability <ul><li>Relationships –...
The Nous Group  |  Page  Delivering on strategic policy Critical elements for success - capability <ul><li>Risk management...
The Nous Group  |  Page  Delivering on strategic policy What are the critical elements for success - delivery? Delivery <u...
The Nous Group  |  Page  Strategy & purpose Delivering on strategic policy How building capability can make a difference D...
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Leanne wallace

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Transcript of "Leanne wallace"

  1. 1. Delivering on strategic policy – how building capability makes a difference Leanne Wallace 13 May 2010
  2. 2. The Nous Group | Page Delivering on strategic policy Views on strategic policy in Australia? “ Public servants must respond swiftly, sometimes instantly to government demands for action” Terry Moran, 2010 “ Australian public servants are so overwhelmed by day-to-day demands they do not have sufficient time to think about the most important policy problems facing the government.” Glyn Davis, 2010 “ All policy effectively is experimentation.” Gary Banks, 2009 “ Evidence based policy making is at the heart of a reformist government.” Kevin Rudd, 2008
  3. 3. The Nous Group | Page Delivering on strategic policy Why is successful strategic policy important? <ul><li>Profound changes in demographic profile and the economy </li></ul><ul><li>Ageing </li></ul><ul><li>Population growth </li></ul><ul><li>Fiscal pressures – best outcome for least cost – no cost, low cost </li></ul><ul><li>Rise of Asia in the world economy </li></ul><ul><li>Pressures on government as an employer </li></ul><ul><li>Tighter labour market </li></ul><ul><li>Pace of technological change </li></ul><ul><li>Increasing expectations and demands of citizens </li></ul>
  4. 4. The Nous Group | Page Delivering on strategic policy What is strategic policy? <ul><li>Is strategic policy? </li></ul><ul><li>Taking a long-term view of policy; or </li></ul><ul><li>About providing a clear direction to deliver outcomes for citizens; or </li></ul><ul><li>Doing what the Minister wants? </li></ul>
  5. 5. The Nous Group | Page Delivering on strategic policy What are the dimensions of strategic policy? Long terms issues - eg COAG health reforms Inter-jurisdictional – national solutions for “wicked” problems Inter-agency – shared policy agendas within and across portfolios Evidence based – eg teacher performance vs reduced class sizes
  6. 6. The Nous Group | Page Strategy & purpose Delivering on strategic policy What are the critical elements for success? Delivery Capability + +
  7. 7. The Nous Group | Page Strategy & purpose Delivering on strategic policy Critical elements for success – strategy & purpose <ul><li>A clear sense of purpose </li></ul><ul><li>A strategic view of the short, medium and long term </li></ul><ul><li>End game is to deliver a positive impact for the community </li></ul><ul><li>Policies and programs are outcomes-focussed and evidence-based </li></ul>
  8. 8. The Nous Group | Page Delivering on strategic policy Critical elements for success - capability Capability <ul><li>Leadership – forward looking, leading not doing </li></ul><ul><li>Workforce – the right people, with the right skills, attitudes and capabilities in the right jobs </li></ul><ul><li>Relationships – collaborative – delivering through partnerships </li></ul><ul><li>Risk management - not risk aversion </li></ul>
  9. 9. The Nous Group | Page Delivering on strategic policy Critical elements for success - capability <ul><li>Leadership – forward looking, leading not doing </li></ul><ul><li>Drive performance </li></ul><ul><li>The right balance between compassion and making tough decisions </li></ul><ul><li>Setting the “frame” for the organisation </li></ul><ul><li>Building capability </li></ul>
  10. 10. The Nous Group | Page Delivering on strategic policy Critical elements for success - capability <ul><li>Workforce – the right people, with the right skills, attitudes and capabilities in the right jobs </li></ul><ul><li>Right people – demographics, mirror the community </li></ul><ul><li>Right skills – policy, quantitative, structured thinking, capacity to analyse and identify the ‘so whats’ </li></ul><ul><li>Right attitudes – culture is key </li></ul><ul><li>Right jobs – recruitment and retention, job redesign </li></ul>
  11. 11. The Nous Group | Page Delivering on strategic policy Critical elements for success - capability <ul><li>Relationships – collaborative – delivering through partnerships </li></ul><ul><li>How to work collaboratively </li></ul><ul><li>Engagement, networking and negotiation </li></ul><ul><li>Rise of the third sector </li></ul>
  12. 12. The Nous Group | Page Delivering on strategic policy Critical elements for success - capability <ul><li>Risk management - not risk aversion </li></ul><ul><li>How to assess risk </li></ul><ul><li>Balancing the risk assessment process with the level of risk </li></ul><ul><li>Risk assessment and mitigation built in from the start </li></ul>
  13. 13. The Nous Group | Page Delivering on strategic policy What are the critical elements for success - delivery? Delivery <ul><li>Review and evaluation – build a culture of innovation and continuous improvement </li></ul><ul><li>Integration of service design, delivery and policy formulation </li></ul><ul><li>Plan, resource and prioritise </li></ul>
  14. 14. The Nous Group | Page Strategy & purpose Delivering on strategic policy How building capability can make a difference Delivery Capability + + = Success
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