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Case Study
CASE SITUATION
  Since 1994, the number of people worldwide accessing
Internet has grown considerably (360 M in 2000 to 1,5 B
in 2008).
 To read news, conduct researches, buy online…



 This growth allowed internet advertising to become the
2nd most common form used in the U.S. (search-based
ads, video ads on YouTube and mobile search are among
the largest portion of Internet ads)
COMPANY OVERVIEW

 Type: Public
 Industry: Internet, Computer software
 Founded: in Menlo Park, California, U.S.
  (September 4, 1998)
 Founder: Larry Page, Sergey Brin
 Headquarters: Googleplex, Mountain
  View, California, United States
 Area served: Worldwide
 Employees: 53,546 (2012)
 Subsidiaries: AdMob, DoubleClick, Motorola
  Mobility, On2Technologies, Picnik, YouTube…..
GOOGLE HISTORY
GOOGLE HISTORY
 Google was developed in January 1996, by
  Stanford university computer science graduate
  students Larry Page and Sergey Brin.
 Google was named “BackRub” relating to its
  ability to rate websites for the relevancy by
  examining the number of back links pointing to
  the site.
 Later, the two founders renamed BackRub to
  Google (which means “googol” a mathematical
  term of the number 1 followed by 100 zeros)
  reflecting the mission to organize infinite
  amount of information on the Internet.
GOOGLE HISTORY
 In August 1998, a Stanford professor arranged
  for Brin and Page to meet with co-founder of
  Sun Micro Systems, to demonstrate the search
  engine. He gave them a $100,000 Check.
 By the end of September 1998, the two friends
  raized a total of $1M capital from
  family, friends and other angel investors, in
  order to set up Google Inc.
USERS TRUST                BECAUSE…

 Consumers  are loyal to the search engine
 which is the worldwide leader in Internet
 and Mobile search ads.

 Google  is capable to retrieve highly
 relevant search results in a fraction of
 seconds.
USERS TRUST                   BECAUSE…
 Manyof them find Google’s search results
 more relevant than those generated by
 competing search engines.( yahoo, ask..)

 The search terms-matching of Google is
 highly precise.

 The   objectivity of the company.
POSITIVE RESULTS FOR GOOGLE

   Internet users preference for Google’s boosted
    the company’s net income, revenues and
    profits.

   In 2008, Google control the search-based ads
    market .
GOOGLE BUSINESS MODEL
GOOGLE’S BUSINESS MODEL
   Its business model is successful since the net
    income of 2007 was 40 times greater than in
    2003.

   Google business model generates revenue by
    providing advertisers with an opportunity to
    deliver online advertising, directly matched by
    keyword to a user’s search query.

   Google targets its ads to specific users using the
    user’s browsing history.
THE THREE COMPONENTS OF
    GOOGLE’S BUSINESS MODEL
Search Appliance
 Search technology integrated into a third party’s Web page or
 intranet. It delivers accurate search results throug a number
 of documents.
Google MiniSearch Appliance is designed for small business.

   AdWords
    it’s Google's advertising product and main source of revenue.
    AdWords offers pay-per-click advertising, and site-targeted
    advertising for both text and banner ads.
   AdSense
    AdSense is used by website owners who wish to make money
    by displaying ads on their websites. When user click on ad
    displayed on a Web page, the advertiser pays Google and
    Google give percentage of that amount to the web page
    owners.
GOOGLE ACQUISITION STRATEGY
       Since 2001, Google has acquired many
  companies, mainly focusing on small venture capital
                      companies.
 In 2006; it used some proceeds of its IPO to
  acquire dMark for radio spot ads and Wrintley
  for web based spreadsheets software.
 Attracted many users by acquiring YouTube
  (2006)
 Acquired in 2008 DoubleClick, diversify from
  search ads and to generate revenues from
  banner ads.
THE 10 PRINCIPLES OF GOOGLE
PHILOSOPHY
 1)It's best to do one thing, and do it well:
  “search”
 2)Focus on the user and all else will follow: it
  does its best to provide the most relevant and
  useful search results possible, with simple
  interface,    independent      from     financial
  incentives.
 3)Fast is better than slow: it’s the only
  company in the world who want its users to
  leave its website as quickly as possible.
THE 10 PRINCIPLES OF GOOGLE
PHILOSOPHY (CONT.)
   4)You don't need to be at your desk to need an
    answer: Google encourages users to use wireless
    phones to seek information
   5)There's always more information out there:
    Google indexed more of the Internet pages than any
    other search engine.

   6)Make money without doing evil: Google
    Provide only “sponsored link” ads. “We will do our
    best to provide the most relevant and useful
    advertising,      without       any     annoying
    interruption”.
THE 10 PRINCIPLES OF GOOGLE
PHILOSOPHY (CONT.)

 7)Theneed for information crosses all
 borders: The mission of Google is to faciliate
 the access to information to the entire world.
 8)You   can be serious without a suit:
 foster  fun    challenge   and           highly
 communicative work environment
 9)Great   just isn't good enough: always
  deliver more than is excpected.
 10)Democracy on the web works: Google rely
  on individuals posting websites to rank and
  give a value to other sites.
GOOGLE STRATEGY AND COMPETITIVE POSITION IN
                  2008
COMPETITIVE ADVANTAGES

   Speed, Accuracy, Objectivity and Ease of use.
   Fit between their technology and the consumer
    behavior.
   Page Rank technology – social network Orkut merged
   Positioned as a “Fastest Crawling Technique”
   Trade off between “Speed” & “Compression”
   Best asset utilization (Efficient storage space)
   R&D innovation ( Android)
SWOT ANALYSIS
         STRENGHTS                    WEAKNESSES
• Corporate Reputation &
                              • Increasing costs compared to
Brand Trust
                              sales
• Highly skilled employees
                              • Dependence on advertising
• The speed and simplicity of
                              business
its search engine
                              • No other cash flow source
• Huge cash reserves
                              than advertising
• Profitable business model
       OPPORTUNITIES                     THREATS

• New internet devices          • Increased competition in the
• New advertising platforms     search engine market
• Increase     in   worldwide   • Privacy concerns
internet penetration increase   • Business model imitators
the total user base
STRATEGY TO DOMINATE
                     INTERNET ADVETISING
   Since its IPO in 2004, Google acquisition
    strategy and R&D activities  increased the
    company’s dominance in the Internet
    advertising.

   The addition of new features (Google Maps,
    Gmail, Book, Search, Blogger, Weather, Airline
    travel information…) increased traffic to the
    site and gave opportunity to serve ads to
    Internet users.
STRATEGY TO DOMINATE
                    INTERNET ADVERTISING

   Strategy of the company to dominate search-
    based advertising on Mobile devices had been
    successful (Google accounted for 63% of
    searches made on Internet-enabled phones)

   The company’s introduction of the Android
    O.S. for mobile phones allowed to increase the
    share of mobile search & expand the market to
    new Internet ads types.
STRATEGIC OFFENSIVE TO
                 CONTROL THE DESKTOP

   Google Chrome browser was launched in 2008 in
    order to accommodate cloud computing applications.

   The cloud computing allowed lower software
    acquisition and computing support costs, and better
    collaboration among employees.

   Chrome allowed Google to defense against Microsoft’s
    moves to make it more difficult for Google to deliver
    relevant search-based ads.
GOOGLE’S INTERNET RIVALS

 The reason why Google was able to sustain its
  competitive advantage is its ability to maintain
  strong relationships with Internet users,
  advertisers and web sites.
 Google primary competitors are Microsoft and
  Yahoo.
THANK YOU VERY MUCH…

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Google’s strategy in 2008 22

  • 2. CASE SITUATION  Since 1994, the number of people worldwide accessing Internet has grown considerably (360 M in 2000 to 1,5 B in 2008).  To read news, conduct researches, buy online…  This growth allowed internet advertising to become the 2nd most common form used in the U.S. (search-based ads, video ads on YouTube and mobile search are among the largest portion of Internet ads)
  • 3. COMPANY OVERVIEW  Type: Public  Industry: Internet, Computer software  Founded: in Menlo Park, California, U.S. (September 4, 1998)  Founder: Larry Page, Sergey Brin  Headquarters: Googleplex, Mountain View, California, United States  Area served: Worldwide  Employees: 53,546 (2012)  Subsidiaries: AdMob, DoubleClick, Motorola Mobility, On2Technologies, Picnik, YouTube…..
  • 5. GOOGLE HISTORY  Google was developed in January 1996, by Stanford university computer science graduate students Larry Page and Sergey Brin.  Google was named “BackRub” relating to its ability to rate websites for the relevancy by examining the number of back links pointing to the site.  Later, the two founders renamed BackRub to Google (which means “googol” a mathematical term of the number 1 followed by 100 zeros) reflecting the mission to organize infinite amount of information on the Internet.
  • 6. GOOGLE HISTORY  In August 1998, a Stanford professor arranged for Brin and Page to meet with co-founder of Sun Micro Systems, to demonstrate the search engine. He gave them a $100,000 Check.  By the end of September 1998, the two friends raized a total of $1M capital from family, friends and other angel investors, in order to set up Google Inc.
  • 7. USERS TRUST BECAUSE…  Consumers are loyal to the search engine which is the worldwide leader in Internet and Mobile search ads.  Google is capable to retrieve highly relevant search results in a fraction of seconds.
  • 8. USERS TRUST BECAUSE…  Manyof them find Google’s search results more relevant than those generated by competing search engines.( yahoo, ask..)  The search terms-matching of Google is highly precise.  The objectivity of the company.
  • 9. POSITIVE RESULTS FOR GOOGLE  Internet users preference for Google’s boosted the company’s net income, revenues and profits.  In 2008, Google control the search-based ads market .
  • 11. GOOGLE’S BUSINESS MODEL  Its business model is successful since the net income of 2007 was 40 times greater than in 2003.  Google business model generates revenue by providing advertisers with an opportunity to deliver online advertising, directly matched by keyword to a user’s search query.  Google targets its ads to specific users using the user’s browsing history.
  • 12. THE THREE COMPONENTS OF GOOGLE’S BUSINESS MODEL Search Appliance Search technology integrated into a third party’s Web page or intranet. It delivers accurate search results throug a number of documents. Google MiniSearch Appliance is designed for small business.  AdWords it’s Google's advertising product and main source of revenue. AdWords offers pay-per-click advertising, and site-targeted advertising for both text and banner ads.  AdSense AdSense is used by website owners who wish to make money by displaying ads on their websites. When user click on ad displayed on a Web page, the advertiser pays Google and Google give percentage of that amount to the web page owners.
  • 13. GOOGLE ACQUISITION STRATEGY Since 2001, Google has acquired many companies, mainly focusing on small venture capital companies.  In 2006; it used some proceeds of its IPO to acquire dMark for radio spot ads and Wrintley for web based spreadsheets software.  Attracted many users by acquiring YouTube (2006)  Acquired in 2008 DoubleClick, diversify from search ads and to generate revenues from banner ads.
  • 14. THE 10 PRINCIPLES OF GOOGLE PHILOSOPHY  1)It's best to do one thing, and do it well: “search”  2)Focus on the user and all else will follow: it does its best to provide the most relevant and useful search results possible, with simple interface, independent from financial incentives.  3)Fast is better than slow: it’s the only company in the world who want its users to leave its website as quickly as possible.
  • 15. THE 10 PRINCIPLES OF GOOGLE PHILOSOPHY (CONT.)  4)You don't need to be at your desk to need an answer: Google encourages users to use wireless phones to seek information  5)There's always more information out there: Google indexed more of the Internet pages than any other search engine.  6)Make money without doing evil: Google Provide only “sponsored link” ads. “We will do our best to provide the most relevant and useful advertising, without any annoying interruption”.
  • 16. THE 10 PRINCIPLES OF GOOGLE PHILOSOPHY (CONT.)  7)Theneed for information crosses all borders: The mission of Google is to faciliate the access to information to the entire world.  8)You can be serious without a suit: foster fun challenge and highly communicative work environment  9)Great just isn't good enough: always deliver more than is excpected.  10)Democracy on the web works: Google rely on individuals posting websites to rank and give a value to other sites.
  • 17. GOOGLE STRATEGY AND COMPETITIVE POSITION IN 2008
  • 18. COMPETITIVE ADVANTAGES  Speed, Accuracy, Objectivity and Ease of use.  Fit between their technology and the consumer behavior.  Page Rank technology – social network Orkut merged  Positioned as a “Fastest Crawling Technique”  Trade off between “Speed” & “Compression”  Best asset utilization (Efficient storage space)  R&D innovation ( Android)
  • 19. SWOT ANALYSIS STRENGHTS WEAKNESSES • Corporate Reputation & • Increasing costs compared to Brand Trust sales • Highly skilled employees • Dependence on advertising • The speed and simplicity of business its search engine • No other cash flow source • Huge cash reserves than advertising • Profitable business model OPPORTUNITIES THREATS • New internet devices • Increased competition in the • New advertising platforms search engine market • Increase in worldwide • Privacy concerns internet penetration increase • Business model imitators the total user base
  • 20. STRATEGY TO DOMINATE INTERNET ADVETISING  Since its IPO in 2004, Google acquisition strategy and R&D activities  increased the company’s dominance in the Internet advertising.  The addition of new features (Google Maps, Gmail, Book, Search, Blogger, Weather, Airline travel information…) increased traffic to the site and gave opportunity to serve ads to Internet users.
  • 21. STRATEGY TO DOMINATE INTERNET ADVERTISING  Strategy of the company to dominate search- based advertising on Mobile devices had been successful (Google accounted for 63% of searches made on Internet-enabled phones)  The company’s introduction of the Android O.S. for mobile phones allowed to increase the share of mobile search & expand the market to new Internet ads types.
  • 22. STRATEGIC OFFENSIVE TO CONTROL THE DESKTOP  Google Chrome browser was launched in 2008 in order to accommodate cloud computing applications.  The cloud computing allowed lower software acquisition and computing support costs, and better collaboration among employees.  Chrome allowed Google to defense against Microsoft’s moves to make it more difficult for Google to deliver relevant search-based ads.
  • 23. GOOGLE’S INTERNET RIVALS  The reason why Google was able to sustain its competitive advantage is its ability to maintain strong relationships with Internet users, advertisers and web sites.  Google primary competitors are Microsoft and Yahoo.
  • 24. THANK YOU VERY MUCH…