NTT DATA Deutschland GmbH | Zamdorfer Straße 120 | 81677 München | www.nttdata.com/de
FACTSHEET
Cost-Savings and High Spee...
NTT DATA Deutschland GmbH | Zamdorfer Straße 120 | 81677 München | www.nttdata.com/de
FACTSHEET
3.	Global Delivery
The Ker...
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NTT Data - Cost-Savings and High Speed Roll-Outs of Large-Scale International Salesforce.com Projects by using NTT DATA’s Kernel Approach

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NTT Data - Cost-Savings and High Speed Roll-Outs of Large-Scale International Salesforce.com Projects by using NTT DATA’s Kernel Approach

  1. 1. NTT DATA Deutschland GmbH | Zamdorfer Straße 120 | 81677 München | www.nttdata.com/de FACTSHEET Cost-Savings and High Speed Roll-Outs of Large-Scale International Salesforce.com Projects by using NTT DATA’s Kernel Approach Complex projects are often jeopardized by differences in markets and/ or business areas increasing the degree of sophistication, often resulting in delayed roll-outs and higher costs. With NTT DATA’s Kernel approach you can overcome the challenges listed below by making use of a flexible platform for a gro- wing IT landscape, implementing a kernel that is tested once and not with every country roll-out. With business design and frontend implementation locally and backend development structured cost-effici- ently through near-shoring you can be sure to have an excellent kernel base and fast roll-outs to locally adapted markets, reflected in the add-ons to the kernel. NTT Data has the right, holistic and tailor-made approach which covers all of the challenges you are likely to face. n Alignment of markets or regions with central functional and technical standards n Sufficient synergies for cost-effective implementation across markets n Alignment with different business goals across markets n Recognition of locally developed best practices across markets n Differences in legal and regulatory frameworks across markets n Differences in local IT systems and interfaces across markets n International governance structure with all participating markets n Same time-to-market needs across all markets 1. Kernel Approach This special approach allows starting development of the solution on a local level and roll-out the base CRM functionality to multiple markets in different regions based on the Salesforce.com Cloud-solution. Development and maintenance of single code branch (kernel) with market-specific and local extensions balance forces between central and local approach. 2. Extension Platform The Kernel approach uses the extension platform (EP). From an architecture point of view this solution includes Salesforce.com and an integrative component called extension platform (EP). With this EP it is possible to easily connect additional localized systems to Salesforce and ensure that based on the Kernel concept local business processes can be included and implemented and a fast and inexpensive roll-out to localized markets can be realized. Highlights International Salesforce projects are usually confronted with the following challenges: Cost-Savings and High Speed Roll-Outs_salesforce.indd 1 26.05.2014 15:47:35
  2. 2. NTT DATA Deutschland GmbH | Zamdorfer Straße 120 | 81677 München | www.nttdata.com/de FACTSHEET 3. Global Delivery The Kernel architecture leverages best global assets across regions and is yet flexible enough to cater for market-specific requirements. With the Kernel approach we follow a standardized process to identify and harmonize market variants to meet the challenges in highly complex projects throughout several markets. After defining the KPIs we create a solid basis for the Kernel approach and extension platform in accordance with global and regional processes. Our CRM expertise is provided by a “flying squad”. The Business design and frontend development will be conducted by local teams in the native language. Cost-effective backend development is covered through near-shoring. Your contact: Christian Eißner Salesforce Leader EMEA Tel.: +49 (89) 9936-1794 christian.eissner@nttdata.com NTT DATA – brief profile NTT DATA is a leading IT services provider and global innovation partner headquartered in Tokyo, with business operations in over 40 countries. Our emphasis is on long-term commitment, combining global reach with local intimacy to provide premier professional services varying from consulting and systems development to outsourcing. For more information, visit www.nttdata.com/de. ©NTTDATADeutschlandGmbH2014.PrintedinGermany With the Kernel approach we are able to take advantage of the following: Cost-Savings and High Speed Roll-Outs_salesforce.indd 2 26.05.2014 15:47:35

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