NTT Data - Cost-Savings and High Speed Roll-Outs of Large-Scale International Salesforce.com Projects by using NTT DATA’s Kernel Approach
NTT DATA Deutschland GmbH | Zamdorfer Straße 120 | 81677 München | www.nttdata.com/de
Cost-Savings and High Speed Roll-Outs of
Large-Scale International Salesforce.com Projects by
using NTT DATA’s Kernel Approach
Complex projects are often jeopardized by differences in markets and/ or business areas increasing the
degree of sophistication, often resulting in delayed roll-outs and higher costs. With NTT DATA’s Kernel
approach you can overcome the challenges listed below by making use of a flexible platform for a gro-
wing IT landscape, implementing a kernel that is tested once and not with every country roll-out. With
business design and frontend implementation locally and backend development structured cost-effici-
ently through near-shoring you can be sure to have an excellent kernel base and fast roll-outs to locally
adapted markets, reflected in the add-ons to the kernel. NTT Data has the right, holistic and tailor-made
approach which covers all of the challenges you are likely to face.
n Alignment of markets or regions with central functional and technical standards
n Sufficient synergies for cost-effective implementation across markets
n Alignment with different business goals across markets
n Recognition of locally developed best practices across markets
n Differences in legal and regulatory frameworks across markets
n Differences in local IT systems and interfaces across markets
n International governance structure with all participating markets
n Same time-to-market needs across all markets
1. Kernel Approach
This special approach allows starting development of the solution on a local level and roll-out the base
CRM functionality to multiple markets in different regions based on the Salesforce.com Cloud-solution.
Development and maintenance of single code branch (kernel) with market-specific and local extensions
balance forces between central and local approach.
2. Extension Platform
The Kernel approach uses the extension platform (EP). From an architecture point of view this solution
includes Salesforce.com and an integrative component called extension platform (EP).
With this EP it is possible to easily connect additional localized systems to Salesforce and ensure that
based on the Kernel concept local business processes can be included and implemented and a fast and
inexpensive roll-out to localized markets can be realized.
projects are usually confronted
with the following challenges:
Cost-Savings and High Speed Roll-Outs_salesforce.indd 1 26.05.2014 15:47:35