Unlock the Power of Force.com @Salesforce


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A Webcast presentation with Kim Kirkconnell, IT Director of Strategic Planning at Kimberly-Clark, a leading global provider of Huggies and Kleenex easily built custom apps with Force.com platform and unlocked their SAP data.
Learn how Kimberly-Clark easily built custom apps with Force.com platform and unlocked their SAP data.

Discover how they:
- Integrated with SAP, quickly
- Mobilized their apps, globally
- Improved their pricing decisions
- Improved collaboration across their organization

Published in: Business, Technology
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  • The recording of this webcast with Kimberly-Clark is now available http://www.youtube.com/watch?v=t82gzSkDXA8.
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  • Kimberly Clark vision of a SAP Social Enterprise. Building layer of agilty around SAP Core
  • Speedy implementation < 6 months; deployed in 3 regions within one year Cost efficient deployment No upgrades Ease of global deployment Flexible UI
  • January 30, 2012 DF'11 Breakout Session #11043 Best Practices for Integrating Salesforce with SAP
  • Increased leadership visibility across organization Increased Sales communication Sales best practice sharing Provided immediate feedback on application development Marketing provides information on programs Updates on progress for corporate internal programs Sharing of external materials/videos
  • Set naming standards for objects, fields, etc. Use small number of experienced consultants to get started. Use an integration Middleware like Cast Iron for interfacing to SAP. Agile Development. Frequent reviews. Executive support. Performance and incentive measures should be driven through data entered into Salesforce to encourage usage.
  • Easy to configure / modify Used Agile approach Quick prototyping to understand user requirements Deployed in weeks/months versus months/years Mobile enabled with just a few clicks No need to performance tune No stabilization issues following go live Time to train reduced due to consistent user interface
  • Unlock the Power of Force.com @Salesforce

    1. 1. Unlock the Power of SAP with Force.com Platform Andrew Leigh Director Platform Salesforce.com Kim Kirkconnell ITS Strategic Planning Director Kimberly-Clark
    2. 2. Kimberly-Clark: Leading the World in Essentials for a Better Life 57,000+ employees worldwide $20.8 Billion in Net Sales in 2011 Well-known global brands #1 or #2 position in more than 80 countries 1.3 billion consumers use our products daily
    3. 3. Where we began… <ul><li>High Implementation costs </li></ul><ul><li>Long deployment cycles </li></ul><ul><li>High maintenance costs </li></ul><ul><li>Poor online performance </li></ul>SAP CRM 5.0 Integrated with SAP R/3 Promise (TASC) Product Database SAP R/3 Transaction System CIP (BW) Reporting System SAP CRM 5.0
    4. 4. Why Salesforce? Less than 6 months to implement Cost Efficient Deployment No Upgrades Ease of Global Deployment Flexible User Interface Ease of Customization
    5. 5. What Did We Build on the Platform? 14+ Apps on Force.com Master Data Management Recruiting Training Campaigns SAP Integration Built in Chatter for Collaboration Kimberly Clark Application Landscape Sales Marketing HR Finance G and A Customer Management ROI Workplace CTM Training Collaboration Expose 2.0 salesforce Other Cloud On Premise MDM Safety Scientific
    6. 6. How Are We Integrating With SAP? New Account Account Price Opportunity Product Customer Master Invoice Payments Price Lists Chargebacks Material Master Transactional History Collaboration New Customer Changed Customer Closed/Open Invoice Payments/Payment History New Pricelist Changed Pricelist Opportunity to Order Product Sales New Item Changed Item FI LO
    7. 7. Cross Company Collaboration Over 3100 Chatter Users Enabled Global Collaboration 500+ Chatter Groups ~ 1000 Posts per month
    8. 8. Connecting and Selling through Digital Sales Aids Industrial Manufacturing App Healthy Workplace App
    9. 9. Demo
    10. 10. Best Practices Set Naming standards for objects, fields, etc. Start small, built incrementally Leverage the experts for integration Agile development. Frequent reviews. Executive support
    11. 11. Business Benefits 108% ROI achieved Increased visibility and collaboration Increased general employee productivity Improved customer retention Increased manager productivity Reduced technology cost
    12. 12. Get Started www.force.com/sap
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