The Salesforce Foundation: How to Use our Technology to Deliver Your Mission


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As presented at the UK & Ireland Salesforce1 Essentials Roadshow in the Summer of 2014.

See how over 20,000 nonprofit organisations around the world are using the Salesforce1 Platform & Solutions to deliver their mission. Learn how Bolton College leverage this technology to support & drive success within their organisation too.

Please visit to discover the latest events and webinars.

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The Salesforce Foundation: How to Use our Technology to Deliver Your Mission

  1. 1. Become a Connected Nonprofit Introducing:
  2. 2. Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of, inc. is included in our annual report on Form 10-K for the most recent fiscal quarter. This document and others are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available., inc. assumes no obligation and does not intend to update these forward-looking statements.
  3. 3. 1% Product Equity Time 620K+ Hours Service $65M+ Grants 22K+ Nonprofit + Education Organisations 1-1-1 Model Adopted by
  4. 4. Nonprofits Higher Ed Technology Innovation Employee Giving / Volunteering Communities Grants Our Social Enterprise Model Product : Resources : Time Best-in-Class Technology
  5. 5. Proven Success Across the Nonprofit & Education Sector % 84 Improved Ability to Achieve Mission % % 86 Improved Overall Efficiency %
  6. 6. Benefits of Multi-Tenant Cloud Computing: Enterprise Cloud Computing Fast Easy Open Flexible Trusted No Hardware No Software Automatic Upgrades Scalable Any Device Data Portability Transparency Real-time Status App Marketplace Extensible
  7. 7. The Mandate for Change
  8. 8. Current Challenges Faced by Nonprofits Greater Accountability Legacy Systems Greater Competition Connected World 5BSmart Phones By 2017 Social Connected 50B Connected Products 4.5B Aggregat e Social Users Image source: 58%Faster Deployment 4.5B Aggregate Social Users Social Cloud Mobile 2001 2011 25% 0.5% % of Nonprofit Growth % of For-Profit Growth % “You can achieve amazing progress if you set a clear goal and find a measure that will drive progress toward that goal. This may seem pretty basic, but it is amazing to me how often it is not done and how hard it is to get right.” Bill & Melinda Gates Foundation Annual Letter, 2013 •  Fragmented systems create silos •  Expensive and difficult to use •  Lack mobile and social
  9. 9. Is Your Organisation Built for the Connected Era? Do you personalise communications and outreach? Can you deliver programmes & services with just a few clicks from anywhere? Are you unleashing mass collaboration? Are you raising all of the resources you can?
  10. 10. What if your organisation could be fully connected anytime, anywhere?
  11. 11. Marketing Communications Fundraising •  Multi-Channel Marketing •  Email Marketing •  Marketing Automation •  Social Engagement •  Donor Management •  Events Management •  Volunteer Management •  Grants Management Introducing… Community Engagement •  Social Intranet •  Member Community •  Affiliate/Chapter Community •  Partner Community Programme Management •  Case Management •  Call Centers/Hotlines •  Advocacy/Policy Tracking •  Grant Portfolios
  12. 12. The Connected Nonprofit with Raise More Resources Communicate More Effectively Engage and Strengthen Your Community Deliver Better Programmes and Services Connected Partners Connected Programmes Connected Staff Connected Supporters
  13. 13. Can You Deliver Programs and Services With Just a Few Clicks From Anywhere? •  Quickly build apps for your mission •  Streamline and simplify case management •  Connect hotlines and call center agents across any channels •  Follow and influence the policy that matters