Oracle OpenWorld 2010 Keynote - Marc Benioff

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Welcome to Cloud 2: The Next Generation of Enterprise Collaboration

Marc Benioff, chairman and CEO of salesforce.com, delivered his vision for Cloud 2, a new generation of enterprise applications built for collaboration and inspired by consumer applications such as Facebook and Twitter. Marc shared how salesforce.com-Oracle customers are using Chatter, the world's first enterprise collaboration app and platform in the cloud, helps you glean more insights from Oracle systems and all your enterprise apps with real-time feeds and updates. Benioff and his guests also show product demos and present customer testimonials on the rapid adoption and success of Chatter today.

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Oracle OpenWorld 2010 Keynote - Marc Benioff

  1. 1. The Best of Both Worlds Marc Benioff Chairman & CEO salesforce.com 1
  2. 2. Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year ended July 31, 2010. This documents and others are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements. 2
  3. 3. Our Mission: Cloud Computing Driver, Catalyst & Evangelist 1960s 1980s Today Mainframe Client/server Enterprise Cloud Computing 3
  4. 4. First Cloud Company to Exceed $1.5 Billion 394 25% Quarterly Revenue Growth Y/Y in Q1 FY11 377 354 331 #4 316 $1.5 Billion+ Fastest Growing 290 305 Annual Revenue Run Rate Company 2010 276 263 Quarterly Revenue ($M) 248 217 192 177 162 144 130 118 105 91 83 72 64 55 41 46 35 FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011 Revenue through fiscal quarter ended 7/31/10 4
  5. 5. Strong Growth In New Customers 82400 77300 72500 67900 82,400+ 62300 59300 55400 Paying Customers 51800 47700 43600 41000 38100 35300 32300 29800 27100 24800 22700 20500 18700 16900 15500 13900 12500 11100 9800 8700 7700 7000 6300 5700 4900 5100 4300 3500 3000 2500 2000 750 1125 1500 FY2002 FY2003 FY2004 FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011 5
  6. 6. Applications Moving to the Cloud apps 1960s 1980s Today Mainframe Client/server Cloud Computing Applications 6
  7. 7. Platforms Moving to the Cloud 1960s 1980s Today Mainframe Client/server Cloud Computing Platforms 7
  8. 8. Collaboration Moving to the Cloud Microsoft Groove Lotus Notes File Sharing 1980s 2000s Today Workgroup Computing Intranet Computing Social Computing 8
  9. 9. The Cloud Serves Companies of Every Size ENTERPRISE MID-MARKET SMALL BUSINESS 9
  10. 10. The Cloud Computing Model Multi-tenant 5x Faster Pay-as-you-go Elastic 1/2 the Cost * Real-time *IDC Report: “Force.com Cloud Platform Drives Huge Time to Market and Cost Savings”, September, 2009. Applies to development of custom applications on Force.com. 12
  11. 11. Cloud Computing: 90% More Efficient CO2 Emissions (grams CO2/transaction) 1.35 0.2 0.03 On-premise Software “ Salesforce.com consumes 90% less energy than traditional software. ” *”Cloud Computing Emissions Comparison,” Nucleus Research, September 2, 2010. Watt-hrs per transaction statistics converted to CO2 / transaction by salesforce.com using U.S. carbon numbers. 13
  12. 12. The Cloud Computing Test Other vendors Hardware/Software Costs ? $0 Automatic Upgrades ? 3 per year Scalability ? Instant 1/3 small business Democratic ? 1/3 midsize business 1/3 large business Apps Marketplace ? 900+ apps Energy Efficiency ? .03 grams CO2/transaction 14
  13. 13. Beware of the False Cloud The False Cloud: is NOT efficient is NOT democratic is NOT economical 15
  14. 14. 16
  15. 15. Recognition For Innovation In The Cloud Leader Leader Visionary Sales Force Automation CRM Customer Service Enterprise Application Contact Centers Servers Editor’s Choice 2010 Forrester Groundswell #43 Best Places to Work Professional Edition Award The 100 Most Technology of Top 100 Innovative Trustworthy Companies The Year Companies Best Mobile Experience Market Leader Top 10 Entrepreneurs & Best Social Networking Enterprise CRM Cool Company Solution Third Fastest Growing Think Forward Award One of 2010’s Most Hi-Tech Company 2009 2010 Ethical Companies "This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from salesforce.com. To access the report, please go to www.salesforce.com." 17
  16. 16. 18
  17. 17. 1% Time Equity Product 192,000+ hours community service 8,500+ non-profit organizations $20 million+ grants ShareTheModel.org 19
  18. 18. Ten-Year Computing Cycles 10X the number of users per cycle 2000s Mobile Internet Computing 1990s Desktop Internet Computing 1980s Client/server Computing 1970s Mini Computing 1960s Mainframe Computing 20
  19. 19. 2009: Social Networking Surpasses Email 850 Inflection Point Global Users (MM) 650 Social Networking Users Email Users 450 250 11/06 3/07 7/07 11/07 3/08 7/08 11/08 3/09 7/09 11/09 Source: Morgan Stanley Internet Mobile Report, December 2009 21
  20. 20. Broad Change in Internet Usage Top Internet Uses 15.0 Percent of Online Usage Search 6/06 9/06 12/06 3/07 6/07 9/07 12/07 3/08 0 6/08 9/08 12/08 3/09 6/09 9/09 22% of internet time is social. Chart Source: Morgan Stanley Internet Mobile Report, December 2009 22
  21. 21. Next Generation Devices Changing How We Access the Internet 1000 Annual Unit Shipments (MM) 750 Smartphones 500 Notebook PCs Desktop 250 0 2005 2006 2007 2008 2009E 2010E 2011E 2012E 2013E Source: Morgan Stanley Internet Mobile Report, December 2009 23
  22. 22. Fundamental Shift in Cloud Computing Low Cost . Fast . Easy-to-use Real-time Cloud . Collaboration . Mobile 24
  23. 23. 1999 2010 Why isn’t all enterprise Why isn’t all enterprise software like software like Amazon.com? ? 25
  24. 24. “The Facebook Imperative”: The World Has Changed 1999 Amazon.com Tabs Pull Facebook Feeds Push 2010 Click Touch Desktop Smartphone/Tablet Fixed Mobile Location Unknown Location Aware Windows/Mac Cocoa/HTML 5 Self-integrated Marketplace 26
  25. 25. Jigsaw Data Cloud Cloud Apps platform chatter Security & Profiles Status Updates Groups Feeds Content Sharing App Updates Sharing Chatter API Force.com development platform Elastic Database & Programmable Programmable Real-time Real-time Mobile Integrated Real-time Integrated 900+ Integrated Visual Process Stored Procedures User Interface Cloud Logic Manager Websites Deployment Content Library Analytics Knowledge Apps infrastructure cloud Real-time Real-time 3 Global Data ISO 27001 Proven, Real-time Real-time Query Transparent 5 Minute Proven, Real-time Sandbox Salesforce to Centers & Certified Security Proven Reliability Scalability Optimizer Status Upgrade Integration Environment Salesforce Disaster Recovery Multitenant Kernel 27
  26. 26. Cloud 28
  27. 27. Michael Dell Founder, Chairman, & CEO 29
  28. 28. 30
  29. 29. Kraig Swensrud SVP, Product Marketing 31
  30. 30. Customers Succeeding with Chatter Average Percentage Improvements Reported by Customers Source: Salesforce.com Customer Relationship Survey conducted September 2010 of over 200 customers. 33
  31. 31. Today, It’s Impossible To Stay On Top Of Everything Lotus Sharepoint Notes 34
  32. 32. Cloud 2 Meets The Enterprise Cloud 2: Works like Facebook Real-time People, documents, and app Feeds: data is pushed to you Trusted: Secure, private application Integrated: Connects to Oracle The conversation starts here. 35
  33. 33. Introducing the Next Generation of Enterprise Collaboration Dozens of Major, New Capabilities Chatter Filters Chatter Files Chatter Activity Chatter Recommendations Chatter Digest Emails Chatter Search Chatter Email Manager Dashboard Chatter Chatter Desktop # Chatter Topics Chatter Analytics Chatter Central 36
  34. 34. Chatter for Every Major Mobile Device iPad Streak iPhone Native iPhone, iPad, and BlackBerry Chatter Apps Generally Available in late 2010. 37
  35. 35. Demonstration 38
  36. 36. John Miles Vice President, Business Information Organization 39
  37. 37. Demonstration 40
  38. 38. Hear more: Ask me: Send your resume: Moscone West ceo@salesforce.com salesforce.com/careers Booth #3817 or visit our recruiting event tonight at 6pm at Jillian’s @ Metreon Thank you! 41

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