IT Success with Agile Development

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Agility rules! This session shows how agile development and cloud computing deliver rapid innovation in record time. Join us and walk away with the know-how you need to use this development methodology to accelerate your IT project success.

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  • Business enablement: - They can generate their own reports, configure with clicks rapidly
  • IT Success with Agile Development

    1. 1. IT Success with Agile Development<br />IT Professionals<br />Kirsten O. Wolberg, CIO, salesforce.com<br />Mindy Lieberman, VP IT Applications, salesforce.com<br />Nicola Dourambeis, Director Agile Delivery, salesforce.com<br />
    2. 2. Safe Harbor<br />Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.<br />The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year ended January 31, 2010. This documents and others are available on the SEC Filings section of the Investor Information section of our Web site. <br />Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.<br />
    3. 3. Nicola Dourambeis<br />Director Agile Delivery, salesforce.com<br />
    4. 4. Agenda<br />Challenges of Growth at salesforce.com<br />Overview of Agile Methodology<br />IT Advantages of Agile and Force.com<br />Executive Perspective<br />Q&A<br />
    5. 5. Unpredictable completion of projects or initiatives<br />
    6. 6. Lack of Visibility<br />
    7. 7.
    8. 8. Resource Bottlenecks<br />
    9. 9. Infrequent Customer Feedback<br />
    10. 10. Days between Major Releases <br />Features Delivered per Team <br />2000 2001 2002 2003 2004 2005 2006 <br />
    11. 11. What did we do about it?<br />
    12. 12.
    13. 13. What is ADM?<br />ADM (Adaptive Delivery Methodology) <br /><ul><li>Salesforce.com flavor of agile
    14. 14. Scrum project management framework
    15. 15. XP practices
    16. 16. Based on Lean principles</li></li></ul><li>What is ADM?<br />Simple<br />
    17. 17. Self-organized, empowered teams<br />
    18. 18.
    19. 19. Time-boxed, 30-day sprints<br />What is ADM?<br />
    20. 20. Daily, Verbal Communication<br />
    21. 21. Transparency<br />
    22. 22. 2010<br />100+ agile teams<br />R&D, IT, Technical Operations & Marketing<br />
    23. 23. Mindy Lieberman<br />Vice President IT Application Development, salesforce.com<br />
    24. 24. IT has some different challenges<br />Leverage the benefits of ADM<br />
    25. 25. Business Value<br />Agility * Productivity * Enablement <br />BV =<br />Level of Effort<br />
    26. 26. Make Business Partners your Allies<br />Early user acceptance testing<br />Sprint Reviews<br />
    27. 27. Prioritize for Business Value<br />Bring Risk Forward<br />
    28. 28. Deliver early and often<br />Gain true visibility to progress<br />
    29. 29. Team Composition<br />Projects<br />Prioritized<br />Backlogs<br />Self-organized Scrum Teams<br />Order to Cash<br />Infrastructure<br />Recruit to Retire<br />Integration<br />
    30. 30. Realign scrum teams annually<br />
    31. 31. D<br />A<br />B<br />C<br />Shared Components Drive Developer Productivity<br />Web Services API<br />Workflow Engine<br />Reporting & Analytics<br />Page Layout Editor<br />Database<br />End User Administration<br />Access Control <br />Multi-Currency<br />Multi-Device<br />Multi-Language<br />Clicks <br />Code <br />80%<br />20%<br />Configure our components with clicks vs. building them form the ground up with J2EE or .NET code<br />J2EE/.NET<br />20%<br />80%<br />
    32. 32. The AppExchange Delivers a Better Way<br />1000+<br />Pre-Integrated Apps<br />300+ <br />Services<br />4000+<br />Customer Reviews<br />
    33. 33. Kirsten O. Wolberg<br />Chief Information Officer, salesforce.com<br />
    34. 34.
    35. 35.
    36. 36. Key Management Roles<br /><ul><li>Program Management
    37. 37. Product Management
    38. 38. Release Management
    39. 39. Technical Management</li></li></ul><li>Key Processes<br />
    40. 40. Outcomes<br />Business Alignment<br />Agility<br />Speed<br />Quality<br />
    41. 41. Key Take Aways<br />ADM provides competitive advantage with predictability, visibility and greater throughput<br />Large scale organizational transformations can accelerate ROI<br />Power of Force.com paired with ADM can produce immediate and dramatic results<br />
    42. 42. Question & Answer<br />Kirsten O. Wolberg<br />CIO<br />Mindy Lieberman<br />VP IT Application Development<br />Nicola Dourambeis<br />Director, Agile Delivery<br />
    43. 43. How Could Dreamforce Be Better? Tell Us!<br />Log in to the Dreamforce app to submit<br />surveys for the sessions you attended<br />Use the Dreamforce Mobile app to submit surveys<br />OR<br />Every session survey you submit is a chance to win an iPod nano!<br />

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