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IT Success with Agile Development
 

IT Success with Agile Development

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Agility rules! This session shows how agile development and cloud computing deliver rapid innovation in record time. Join us and walk away with the know-how you need to use this development ...

Agility rules! This session shows how agile development and cloud computing deliver rapid innovation in record time. Join us and walk away with the know-how you need to use this development methodology to accelerate your IT project success.

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  • Business enablement: - They can generate their own reports, configure with clicks rapidly

IT Success with Agile Development IT Success with Agile Development Presentation Transcript

  • IT Success with Agile Development
    IT Professionals
    Kirsten O. Wolberg, CIO, salesforce.com
    Mindy Lieberman, VP IT Applications, salesforce.com
    Nicola Dourambeis, Director Agile Delivery, salesforce.com
  • Safe Harbor
    Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
    The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year ended January 31, 2010. This documents and others are available on the SEC Filings section of the Investor Information section of our Web site.
    Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
  • Nicola Dourambeis
    Director Agile Delivery, salesforce.com
  • Agenda
    Challenges of Growth at salesforce.com
    Overview of Agile Methodology
    IT Advantages of Agile and Force.com
    Executive Perspective
    Q&A
  • Unpredictable completion of projects or initiatives
  • Lack of Visibility
  • Resource Bottlenecks
  • Infrequent Customer Feedback
  • Days between Major Releases
    Features Delivered per Team
    2000 2001 2002 2003 2004 2005 2006
  • What did we do about it?
  • What is ADM?
    ADM (Adaptive Delivery Methodology)
    • Salesforce.com flavor of agile
    • Scrum project management framework
    • XP practices
    • Based on Lean principles
  • What is ADM?
    Simple
  • Self-organized, empowered teams
  • Time-boxed, 30-day sprints
    What is ADM?
  • Daily, Verbal Communication
  • Transparency
  • 2010
    100+ agile teams
    R&D, IT, Technical Operations & Marketing
  • Mindy Lieberman
    Vice President IT Application Development, salesforce.com
  • IT has some different challenges
    Leverage the benefits of ADM
  • Business Value
    Agility * Productivity * Enablement
    BV =
    Level of Effort
  • Make Business Partners your Allies
    Early user acceptance testing
    Sprint Reviews
  • Prioritize for Business Value
    Bring Risk Forward
  • Deliver early and often
    Gain true visibility to progress
  • Team Composition
    Projects
    Prioritized
    Backlogs
    Self-organized Scrum Teams
    Order to Cash
    Infrastructure
    Recruit to Retire
    Integration
  • Realign scrum teams annually
  • D
    A
    B
    C
    Shared Components Drive Developer Productivity
    Web Services API
    Workflow Engine
    Reporting & Analytics
    Page Layout Editor
    Database
    End User Administration
    Access Control
    Multi-Currency
    Multi-Device
    Multi-Language
    Clicks
    Code
    80%
    20%
    Configure our components with clicks vs. building them form the ground up with J2EE or .NET code
    J2EE/.NET
    20%
    80%
  • The AppExchange Delivers a Better Way
    1000+
    Pre-Integrated Apps
    300+
    Services
    4000+
    Customer Reviews
  • Kirsten O. Wolberg
    Chief Information Officer, salesforce.com
  • Key Management Roles
    • Program Management
    • Product Management
    • Release Management
    • Technical Management
  • Key Processes
  • Outcomes
    Business Alignment
    Agility
    Speed
    Quality
  • Key Take Aways
    ADM provides competitive advantage with predictability, visibility and greater throughput
    Large scale organizational transformations can accelerate ROI
    Power of Force.com paired with ADM can produce immediate and dramatic results
  • Question & Answer
    Kirsten O. Wolberg
    CIO
    Mindy Lieberman
    VP IT Application Development
    Nicola Dourambeis
    Director, Agile Delivery
  • How Could Dreamforce Be Better? Tell Us!
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    surveys for the sessions you attended
    Use the Dreamforce Mobile app to submit surveys
    OR
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