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How to Be a Salesforce Admin Superhero

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Salesforce admins can save the day at their company in many ways. Click through for apps and best practices that will help you go above and beyond whenever duty calls.

Salesforce admins can save the day at their company in many ways. Click through for apps and best practices that will help you go above and beyond whenever duty calls.

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  • 1. How to Be a Salesforce Admin Superhero BROUGHT TO YOU BY THE SALESFORCE APPEXCHANGE
  • 2. Salesforce admins can save the day at their company in many ways. Click through for apps and best practices that will help you go above and beyond whenever duty calls.
  • 3. Get the training you need. Superhero admins aren't born with superpowers. Attending Salesforce admin and developer classes will you develop your Salesforce powers. #1
  • 4. “C” is for “Certified.” Salesforce certifications prove your skills to your organization while ensuring your powers are as strong as other admins so you can tackle bigger challenges. #2 CERTIFIED
  • 5. Listen to your users. Listen to your stakeholders. Listen to your management. Have ears bigger than your mouth. #3
  • 6. Make announcements about new features, apps, and use cases. Leverage multiple channels to get your message out there. (For example: a newsletter, Chatter, webinars, and YouTube.) Communicate, communicate, communicate #4
  • 7. That’s like handing a salesperson a phone and telling them “sell.” Give users the tools and training to be successful. Don’t assume employees know what to do with Salesforce. #5
  • 8. The AppExchange is the #1 marketplace for apps built specifically for superheros like you. You'll find Apps to make Salesforce faster and extend Salesforce to more users. Visit the AppExchange regularly to see what’s new from developers. #6
  • 9. Give your users a new app often #7 With a huge mix of free and paid apps, you can roll out new features all the time to keep users engaged.
  • 10. Even paid apps will typically offer a free trial and you can always uninstall. The myriad of AppExchange peer reviews are a great reference when trying out an app. Download and try new apps from the AppExchange. #8
  • 11. Downloading and using analytics apps from the AppExchange can give you this shareable data with the click of a button. Give users, stakeholders, and leadership data they didn’t know existed. #9
  • 12. Salesforce releases three upgrades a year based on admin feedback and often contain tons of new tools to help you move faster. They also help you plan for changes or features coming in the next release. Read and understand release notes. #10
  • 13. Attend your local user group to learn best practices from other admins and developers. Join the Salesforce Success Community. Use #askforce to get answers to admin questions via Twitter. Every superhero needs a sidekick or two. #11
  • 14. Wear a superhero costume everyday.* #12 *optional
  • 15. The Salesforce AppExchange is the enterprise app marketplace where 2,000+ apps help Salesforce customers be more productive, connected, and mobile. Visit the AppExchange and explore the possibilities today. Facebook Twitter Linkedin Connect with AppExchange: