1Introduction to HULHindustan Unilever Limited (HUL) is Indias largest Fast Moving ConsumerGoods Company with a heritage of over 75 years in India and touches the lives oftwo out of three Indians.HUL works to create a better future every day and helps people feel good, lookgood and get more out of life with brands and services that are good for them andgood for others.With over 35 brands spanning 20 distinct categories such as soaps, detergents,shampoos, skin care, toothpastes, deodorants, cosmetics, tea, coffee, packagedfoods, ice cream, and water purifiers, the Company is a part of the everyday life ofmillions of consumers across India. Its portfolio includes leading household brandssuch as Lux, Lifebuoy, Surf Excel, Rin, Wheel, Fair & Lovely, Pond‟s, Vaseline,Lakmé, Dove, Clinic Plus, Sunsilk, Pepsodent, Closeup, Axe, Brooke Bond, Bru,Knorr, Kissan, Kwality Wall‟s and Pureit.The Company has over 16,000 employees and has an annual turnover of aroundRs. 21,736 crores (financial year 2011 - 2012). HUL is a subsidiary of Unilever,one of the world‟s leading suppliers of fast moving consumer goods with stronglocal roots in more than 100 countries across the globe with annual sales of about€46.5 billion in 2011. Unilever has about 52% shareholding in HUL.Our historyIn the summer of 1888, visitors to the Kolkata harbour noticed crates full ofSunlight soap bars, embossed with the words "Made in England by LeverBrothers". With it, began an era of marketing branded Fast Moving ConsumerGoods (FMCG).
2 Soon after followed Lifebuoy in 1895 and other famous brandslike Pears, Lux and Vim. Vanaspati was launched in 1918 and the famous Daldabrand came to the market in 1937.In 1931, Unilever set up its first Indian subsidiary, Hindustan VanaspatiManufacturing Company, followed by Lever Brothers India Limited (1933) andUnited Traders Limited (1935). These three companies merged to form HUL inNovember 1956; HUL offered 10% of its equity to the Indian public, being the firstamong the foreign subsidiaries to do so. Unilever now holds 52.10% equity in thecompany. The rest of the shareholding is distributed among about 360,675individual shareholders and financial institutions.The erstwhile Brooke Bonds presence in India dates back to 1900. By 1903, thecompany had launched Red Label tea in the country. In 1912, Brooke Bond & Co.India Limited was formed. Brooke Bond joined the Unilever fold in 1984 throughan international acquisition. The erstwhile Liptons links with India were forged in1898. Unilever acquired Lipton in 1972, and in 1977 Lipton Tea (India) Limitedwas incorporated.Ponds (India) Limited had been present in India since 1947. It joined the Unileverfold through an international acquisition of Chesebrough Ponds USA in 1986.Since the very early years, HUL has vigorously responded to the stimulus ofeconomic growth. The growth process has been accompanied by judiciousdiversification, always in line with Indian opinions and aspirations.The liberalisation of the Indian economy, started in 1991, clearly marked aninflexion in HULs and the Groups growth curve. Removal of the regulatoryframework allowed the company to explore every single product and opportunitysegment, without any constraints on production capacity.Simultaneously, deregulation permitted alliances, acquisitions and mergers. In oneof the most visible and talked about events of Indias corporate history, theerstwhile Tata Oil Mills Company (TOMCO) merged with HUL, effective fromApril 1, 1993. In 1996, HUL and yet another Tata company, Lakme Limited,formed a 50:50 joint venture, Lakme Unilever Limited, to market Lakmes market-leading cosmetics and other appropriate products of both the companies.
3Subsequently in 1998, Lakme Limited sold its brands to HUL and divested its 50%stake in the joint venture to the company.HUL formed a 50:50 joint venture with the US-based Kimberly Clark Corporationin 1994, Kimberly-Clark Lever Ltd, which markets Huggies Diapers and KotexSanitary Pads. HUL has also set up a subsidiary in Nepal, Unilever Nepal Limited(UNL), and its factory represents the largest manufacturing investment in theHimalayan kingdom. The UNL factory manufactures HULs products like Soaps,Detergents and Personal Products both for the domestic market and exports toIndia.The 1990s also witnessed a string of crucial mergers, acquisitions and alliances onthe Foods and Beverages front. In 1992, the erstwhile Brooke Bond acquiredKothari General Foods, with significant interests in Instant Coffee. In 1993, itacquired the Kissan business from the UB Group and the Dollops Icecreambusiness from Cadbury India.As a measure of backward integration, Tea Estates and Doom Dooma, twoplantation companies of Unilever, were merged with Brooke Bond. Then in 1994,Brooke Bond India and Lipton India merged to form Brooke Bond Lipton IndiaLimited (BBLIL), enabling greater focus and ensuring synergy in the traditionalBeverages business. 1994 witnessed BBLIL launching the Walls range of FrozenDesserts. By the end of the year, the company entered into a strategic alliance withthe Kwality Icecream Group families and in 1995 the Milkfood 100% Icecreammarketing and distribution rights too were acquired.Finally, BBLIL merged with HUL, with effect from January 1, 1996. The internalrestructuring culminated in the merger of Ponds (India) Limited (PIL) with HULin 1998. The two companies had significant overlaps in Personal Products,Speciality Chemicals and Exports businesses, besides a common distributionsystem since 1993 for Personal Products. The two also had a common managementpool and a technology base. The amalgamation was done to ensure for the Group,benefits from scale economies both in domestic and export markets and enable it tofund investments required for aggressively building new categories.In January 2000, in a historic step, the government decided to award 74 per centequity in Modern Foods to HUL, thereby beginning the divestment of governmentequity in public sector undertakings (PSU) to private sector partners. HULs entryinto Bread is a strategic extension of the companys wheat business. In 2002, HULacquired the governments remaining stake in Modern Foods.
4In 2003, HUL acquired the Cooked Shrimp and Pasteurised Crabmeat business ofthe Amalgam Group of Companies, a leader in value added Marine Productsexports.HUL launched a slew of new business initiatives in the early part of 2000‟s.Project Shakti was started in 2001. It is a rural initiative that targets small villagespopulated by less than 5000 individuals. It is a unique win-win initiative thatcatalyses rural affluence even as it benefits business. Currently, there are over45,000 Shakti entrepreneurs covering over 100,000 villages across 15 states andreaching to over 3 million homes.In 2002, HUL made its foray into Ayurvedic health & beauty centre category withthe Ayush product range and Ayush Therapy Centres. Hindustan UnileverNetwork, Direct to home business was launched in 2003 and this was followed bythe launch of „Pureit‟ water purifier in 2004.In 2007, the Company name was formally changed to Hindustan Unilever Limitedafter receiving the approval of share holders during the 74th AGM on 18 May2007. Brooke Bond and Surf Excel breached the the Rs 1,000 crore sales mark thesame year followed by Wheel which crossed the Rs.2,000 crore sales milestone in2008.On 17th October 2008 , HUL completed 75 years of corporate existence in India.In January 2010, the HUL head office shifted from the landmark Lever House, atBackbay Reclamation, Mumbai to the new campus in Andheri (E), Mumbai.On 15th November, 2010, the Unilever Sustainable Living Plan was officiallylaunched in India at New Delhi.In March, 2012 HUL‟s state of the art Learning Centre was inaugurated at theHindustan Unilever campus at Andheri, Mumbai.In April, 2012, the CustomerInsight & Innovation Centre (CiiC) was inaugurated at the Hindustan Unilevercampus at Andheri, Mumbai Exquisite taste in a cup of tea that is also good foryour health!Food brands HUL is one of India‟s leading food companies. Our passion forunderstanding what people want and need from their food - and what they loveabout it - makes our brands a popular choice
5AnnapurnaPartnering with the mom in nurturing her dreams, Annapurna Atta is aimed athelping her provide wholesome tasty nutrition to her family.Brooke Bond Red LabelBond over a cup of tasty Red Label and stay healthy. In other words… „Swastrahein mast rahein.‟Brooke Bond TaazaBrooke Bond TaazaBrooke Bond Taj MahalBrooke Bond Taj Mahal is an exclusive selection of teas for the discerningconsumer.
6BruBru makes moments with loved ones even more magicalKissanEat Happily. Grow Happily.KnorrKnorr helps families make meal times special, nutritious, tasty and healthy.Kwality Wall‟sKWALITY WALL’S – SHARE HAPPY.Happiness is a sweet treat waiting to be eaten.
7LiptonLipton has a range of vitality teas that truly encompass the goodness of tea.ModernModern – A Wholesome & Nourishing, Hygienically produced & Reliably SafeBreadBrooke Bond SehatmandBB Sehatmand – Jo Sehatmand Woh Aage Har Dum!! (One who is healthy isa step ahead…. Always)Home care brandsHUL has a diverse portfolio of brands offering home care solutions for millions ofconsumers across India.Active WheelActive Wheel – Haazaron Phoolo ki Khusbhu, Nimbu ke Shakti ke Saath!Active Wheel – with Power of lemons and freshness of thousands of flowers!
8CifCif- the best cleaner to let you shine.Comfort Fabric ConditionerComfort makes your family‟s clothes feel cared for and comfortable.DomexThe sheer power of Domex bleach gives you the confidence you need, eradicatingall known germs.RinRin provides „best in class whiteness‟ which is demonstrable.
9SunlightSunlight keeps colours looking as beautiful as youSurf ExcelGiving your kids the freedom to get dirty and experience life, safe in theknowledge that Surf Excel will remove those stainsVimCreated in 1885, the Vim brand is still innovating and using the magic of naturalingredients to create unbeatable results over a hundred years later.Personal care brandsOur personal care brands, including Axe, Dove, Lux, Ponds, Rexona and Sunsilk,are recognised and love by consumers across India. They help consumers to lookgood and feel good – and in turn get more out of life.
10AvianceAviance enables women actualize their unique potential through expert customizedbeauty solutions.AxeAxe with Best Quality FragranceLEVER Ayush TherapyLEVER Ayush aims to help a new generation of Indians rediscover everydayhealth and vitality through customized Ayurvedic solutions.BreezeBreeze, with the goodness of glycerine gives soft, fragrant and smooth skin.ClearNew CLEAR with Nutrium 10 goes 3 layers deep** into the scalp to nourish suchthat Dandruff Wont Come Back*!
11Clinic PlusClinic Plus - makes hair inside strong, outside long!Closeup Gel ToothpasteCloseup – fresh breath confidence to get closeDoveDove stands for real beauty. All around the world, Dove is making real women feelmore beautiful!Fair & LovelyMore than 30 years ago, a unique brand was born. Wrapped within a humblelavender tube, it went on to become the World‟s No.1 Fairness cream.
12HamamHolistic skin care experiences perfected over the ages to deliver healthy, beautifulskinLakmeLakme is an ally to the Indian Woman and inspires her to express her uniquebeauty and sensuality. Thus, enabling her to realize the potency of her beauty.LifebuoyLifebuoy is available in multiple variants in soaps and specialist formats such asliquid handwash, catering to the entire family.Liril 2000Liril 2000-Now come closer to your loved ones
13LuxLux – for silky skin like never before!PearsPears – the purest and most gentle way to skincare!PepsodentPepsodent India is committed to improve the overall Oral health of Indians.Pond‟sGet the expert to look after your skin
14RexonaRexona gives you silky skin irresistible to touch that keeps the romance alive!SunsilkSunsilk has had a re-style!VaselineVaseline – To help you feel ready everyday! Health, hygiene & beautyUnilevers vitality mission is a mandate to help people feel good, look good and getmore out of life. At the heart of this mission is hygiene and health through hygiene.At the heart of our missionWhat does vitality really mean to billions of people in the world? How does itmanifest itself in their lives? What does it add to their lives when it is present?What are the consequences when it is absent?The desire to be clean, active, energetic and healthy is common to every person,whether young or old, whether rich or poor. To billions in the developing world,health is simply the absence of illness. For them, health is the ability to go to work,to provide a square meal for their families. For their children, health is the abilityto play, to go to school, to work towards a better future. For the affluent, health ismore than just physical well being. For them the signs of good health – beingactive, energetic, feeling good, looking good – allow them to get the most out oflife. Yet for the millions of mothers who lose their children to diarrhoea and upperrespiratory infections, health is simply about staying alive.
15New risks"The risks are likely to intensify," says Sally Bloomfield, a member of theInternational Scientific Forum on Home Hygiene (IFH), which receives aneducational grant from Unilever. "As populations age and the incidence ofimmuno-deficient diseases such as AIDS rises, more people will be vulnerable tothe consequences of poor hygiene.""Infectious diseases are also hopping around the world quicker than before due toglobalisation, as we saw with SARS and now with Swine Flu. In some cases, youcant treat these with antibiotics as theyre viral; others are bacterial but resistant toantibiotics, such as the hospital superbug MRSA (Methicillin ResistantStaphylococcus Aureus)."New pathogens – agents that can cause disease – are also constantly appearing.Since the 1970s, at least one new pathogen has been recorded each year. Goodhygiene is often the only way to avoid many pathogens and their consequences.A simple solutionOne of the main stumbling blocks, says Dr Val Curtis at the London School ofTropical Medicine and Hygiene, is that most people do not use one of the worldsmost basic and widely available home hygiene products – the humble bar of soap."Hands are a superhighway for transmitting germs, but most people dont washtheir hands with soap and water at key times," she explains. "In the UK, forexample, only 30% of people wash their hands after going to the toilet and only43% after changing a nappy." The statistics in developing countries are similar.Health through hygieneSo whats Hindustan Unilever doing?One of our oldest brands, Lifebuoy, exemplifies our commitment to championhealth through hygiene for everyone.Water
16Pureit is the world‟s most advanced range of in-home water purifiers. Pureit isbreakthrough innovation designed by Hindustan Unilever and it provides completeprotection from all water-borne diseases, unmatched convenience andaffordability.In the developing world, most of all diseases are water-related - a major cause forthis is the poor quality of drinking water. Themagnitude of the problem can be seenfrom the fact that diarrheal disease alone leads to 2 - 2.2 million deaths and 4billion episodes of disease every year worldwide. An estimated 400,000* deathsdue to diarrheal disease happen amongst children in India every year. WorldHealth Organization (WHO) states that the provision of safe water alone willreduce diarrheal and enteric disease by up to 50%, even in the absence of improvedsanitation or other hygiene measures.Most of all diseases like typhoid, jaundice, cholera, dysentery are waterborne.These diseases place an immense social and economic burden on our country.There is therefore a huge consumer need in India today for an affordable means ofgetting safe drinking water. Boiling water, as a means of purification, is expensive,energy-intensive, and cumbersome. Available storage and candle-based filters donot ensure safety from harmful germs. Electricity-dependent and continuous tap-water dependent devices based on UV and reverse osmosis technologies arebeyond the reach of most consumers.Given this context, Unilever embarked on a mission to provide safe and affordabledrinking water through in-home water purification. Unilever scientists haveworked for many years to come up with a range of technological breakthroughsthat have led to the creation of „Pureit‟ a unique offering by Unilever. Pureit breaksthrough the barriers of convenience & affordability by providing water that is assafe as boiled water and ensuring complete protection from water-borne diseases;and it does this at a very affordable running cost of just one rupee for four liters ofsafe water.The Pureit innovation addresses one of the biggest technological challenges of thecentury – that of making safe water accessible & affordable for millions. Pureitprovides 4 litres of “As safe as boiled”™ water at a running cost of Rs 1 without
17the hassles of boiling, without the need of electricity or a continuous tap watersupply.How Pureit Works?Pureit is the world‟s most advanced in-home water purification system. Pureitpurifies your drinking water in four stages and removes visible dirt, pesticides,harmful parasites, viruses, bacteria and residual chlorine to make water clear,odorless and natural tastingPureit has a 4-stage purification process to purify water. The four stages are:Microfibre Mesh™- Removes visible dirtActivated Carbon Trap™-Removes harmful parasites and pesticidesGermkill Processor™- Uses programmed Germ kill technology to target andremove invisible harmful viruses and bacteriaPolisher™- Removes chlorine and other contaminants, giving clear, odorless andnatural tasting waterThe output water from Pureit meets stringent criteria for microbiologically safedrinking water, from one of the toughest regulatory agencies the USA, EPA(Environmental Protection Agency).From a single SKU brand in 2008, Pureit now has six variants in its portfolionamely:Pureit Intella 12 liters,Pureit Classic 14 liters,Pureit Classic 23 liters,PureitClassic Auto-fill 23 liters,Pureit Marvella OGT and Pureit Marvella RO. The rangestarts from Pureit Intella priced at INR 900 to the flagship Pureit Classic device forINR 2200 to the recently launched premium category Marvella RO priced at INR13500.For information on Pureit vs. Other purification methodsPureit Endorsements and CertificationsPureit‟s performance has been tested by leading international and national medical,scientific and public health institutions. Not just that, Pureit meets the germkillcriteria of theEnvironmental Protection Agency(EPA), the toughest drinkingwater regulatory agency in the USA. The fact that thePureit 1 Crore SafetyChallengeis still unclaimed after more than two years is a testimony to theunmatched germ safety standards of Pureit.The performance of Pureit has been certified by Leading Medical Institutionsand Leading Scientific InstitutionsPureit ImpactPureit was launched in test market in 2004 in Chennai and then rolled outnationally across India in 2008. Today, Pureit is the most widely available and soldwater purifier in India with 6 million
18Key factsPureit has protected 30 million lives in India aloneCurrently available in 7 countriesPureit Storage and Inline range of water purifiers do not require electricityPureit Marvella RO was launched in 2011. It is the only RO water purifier with 15days Advance Alert System.Winner of Golden Peacock Award 2011 for Innovative product / service.Winner of Golden Peacock Award 2011 for Innovative ManagementBest Distinguished Domestic Non Electric Water Purifier at the Water DigestAwards 2011-12Best R&D and Technological Breakthrough category at the Water Digest Awards20011-12From our rangePureit Marvella ROPureit MarvellaPureit Classic 14 litresPureit Classic 23 litresNutritionWeve created policies and guidelines to ensure we always act responsibly when itcomes to health and nutrition.
19Acting responsiblyMillions of people around the world enjoy the foods and drinks we create. So theingredients we use, the formulations, and the way we advertise and market ourbrands can potentially make a big impact on global health.We aim to act responsibly and have a strong nutrition policy. Weve also developeda carefully considered approach to health and nutrition which includes:encouraging a balanced diet with the right amount of proteins, carbohydrates, fats,vitamins and mineralsdeveloping a growing range of low fat, low sugar, low calorie alternatives, plusmore active health productsmarketing responsibility our foods and beverages and helping to reduce over-consumptionhelping people understand the nutritional benefits of our productscreating products that reflect the fact that people will only eat foods that they enjoyhaving sound specific evidence underpinning all our claimsmaking significant contributions to researching the relationship on nutrition andhealth, such as the effects of good fats (unsalted fats), fruits & vegetables andvitamins and mineralsClear communicationWeve also developed a set of marketing principles to ensure were always honest,decent and truthful in our communication – which include special principles onadvertising to children.As well as excluding anything that appears to condone over-consumption in ourmarketing, we also prohibit anything that undermines the promotion of healthy,balanced diets and lifestyles, or misrepresents snacks as meals. We will also makesure that any claims made in our marketing about any of our products aresupported by scientific evidence.Under our principles for marketing to children, we ensure our advertisements dontconvey misleading messages, dont undermine parental influence, dont encouragepester power, dont suggest time or price pressure, dont encourage unhealthydietary habits, and dont blur the boundary between promotion and content.
20In addition, as well as supporting the development of international self-regulatorycodes for all marketing and advertising, we recently agreed to voluntarily restrictall paid marketing communications (with the exception of packaging) directedprimarily at children under the age of six years.We believe that by putting these principles in place, were not only doing the rightthing, but were being proactive through voluntary self-regulation – instead ofsimply reacting to external pressures.Guideline Daily AmountsAlong with other large food companies, Unilever has introduced an extendednutrition information system which will make it easier for you to select a balanceddiet. A guide to a balanced dietThis new system of nutrition information is based on international dietaryguidelines for the average daily amount of calories and nutrients that people need –known as Guideline Daily Amounts (GDA). More and more, we are putting thisinformation on our food packaging in addition to the existing full nutritionlabelling.Information at a glanceThis information let you check the specific nutrients in a product and avoid anunhealthy, unbalanced intake. Nutrients like sugars, fat, saturated fat and sodium(salt) should be consumed in limited amounts according to WHO internationaldietary recommendations. The new system tells you at a glance the caloriescontained in a single serving, as well as the sugars, fat, saturated fat and sodium orsalt in it. To help you further, you are shown what percentage of your daily amountof these nutrients the product contributes to you daily needs, which helps you inchoosing a balanced diet.Guideline Daily Amounts are based on scientific studies and internationalrecommendations (1). The system for the new labelling was created by theEuropean food industry association – CIAA or the Confederation of Food andDrink Industries of the European Union – together with independent experts.
21What does Guideline Daily Amount mean?Our requirements for calories and nutrients differ according to gender, age, size,body weight and activity levels. That is why the Guideline Daily Amount is not atarget for individuals but an average guideline for healthy adults, based oninternational studies and recommendations. GDAs used in food labelling take thevalues for adult women – this provides a sensible average for the needs of themajority of the population.The table below shows the GDAs for an average adult:Calories 2,000 kcalProtein 50gCarbohydrates 270gSugars 90gFat 70gSaturates 20gFibre 25gSodium (salt) 2.4g (6g)The Choices ProgrammeAs a foods manufacturer, its our mission to add vitality to life. Thats why,Unilever is participating in the “ Healthy choices programme” and encouragingother like minded industries to participate in the implementation of Choices front-of-pack stamp – to help consumers make healthy choices. Hindustan Unilever hasintroduced „Healthy Choices‟ logo in India on its food products in 2009.Making healthy choices easyYoull find the Choices stamp on the front of packs of our foods products that arein line with internationally accepted dietary advice. Shopping for the healthychoice would never have been easier.
22Busy shoppersYou may lead a busy life but that doesnt mean you dont care about healthy eating.Most shoppers take only a few seconds when choosing food items, so the Choicesstamp will help you quickly identify a healthy option that can be a part of anutritious and varied diet.Taking a lead with a healthy food & drink labelling systemChoices Programme is open to food industries and organisations, other companies,retailers and caterers can use the Choices stamp on their products that meet thecriteria. An international governing body manages the implementation of theChoices Programme globally.Understanding information on nutritionEating well should be easy. Nevertheless, it can be confusing to know exactlywhats a healthy choice when it comes to buying foods and drinks. All too oftentheres a lack of straightforward information. Thats where the Choices stampcomes in. A simple, clear stamp will be available to help everyone, everywhererapidly identify products that are in line with internationally-accepted dietaryadvice.Choices gives an identification of healthy variants, meeting pre-set criteria basedon international dietary recommendations, and as such can only be found on aselection of the food offerings.
23The role of nutrients in the dietEvery nutrient has a role to play in a balanced diet. However, it is known thatmany people around the world exceed the daily recommended amounts of transfats, saturated fats, sugars and sodium (salt). Yet by reducing them you canimprove your diet which may help increase your sense of well-being. Thats whythe Choices stamp is so important. When you see it on your favourite brands, youcan be even more confident about the food youre eating.The Choices stamp can be found on foods and drinks that meet criteria based oninternationally-accepted dietary advice. An independent scientific committee hasdeveloped these criteria and will supervise the use of logos on pack, with futuredevelopments also including qualifying criteria for other nutrients like fibre andenergy. Its a sure sign that youre making a healthy choice.Making our food healthierWe care about health, which is why were overhauling our entire food and drinkportfolio. Were cutting down levels of salt, sugar and trans fats and improvinglabelling to help you eat better, feel better and stay healthy.Nutrition Enhancement ProgrammeAt Unilever, we understand just how important food is to our lives. Food doesntjust sustain us, it can nourish and revitalise us. Good food and drink can improveour health and vitality, be fun and bring families and friends together. We careabout food because you do.Global focusTo help make sure that you get the most nutritional benefits from our foods,Unilever has launched the Nutrition Enhancement Programme. Thenew programme will scrutinise each and every product in our food and drinkportfolio across the globe for levels of trans fat, saturated fats, sodium and sugars.In addition, on-pack claims and information are also being reviewed.Raising the barSo far, more than 16 000 products – covering our full foods range – have alreadybeen reviewed. Each one has been carefully compared to an individual nutritionalbenchmark, created by the Unilever Food and Health Research Institute usingdietary recommendations from international and national authorities. As well asimproving our existing products, these benchmarks are also playing a major role inthe development of future innovations.
24Making a differenceThe programme is already having a massive impact. All our brands will be makingchanges as a result, either through product reformulation or communication.Proud historyUnilever has a long history of improving the nutritional quality of our products –Knorr first launched soup tablets with meat extract to provide nutrition for the poorin 1886. More recently, Unilever has been reducing the level of trans fats in ourspreads since the 1990s, when we were the first company to take action on theissue.Changing livesOur programme is not all about reducing levels of fat, sodium and sugar, though.Nearly one-third of the worlds children under five are malnourished, andmalnutrition contributes to half of all childhood deaths. To try to help overcomenutrient deficiencies in developing countries, Unilever is also fortifying foods,such as enriching Annapurna salt with iodine in Africa and India.Nutritional FunHere are some fun ways to find out more about nutrition. With small changes toyour eating habits you can easily lead a healthier lifestyle.Find out more about energyEveryone needs it, but too much can cause more harm than good. Use our step-by-step guide to help you get to grips with your energy requirements.
25Are you a healthy weight?Let us calculate your Body Mass Index. Provide your height and weight details andwell tell you how healthy you really are.Find out how to burn off your lunchEveryone needs it, but too much can cause more harm than good. Use our step-by-step guide to help you get to grips with your energy requirements.Exercise anywhere - theres no excuseYou dont have to join a gym or run a marathon to become healthier. Use yourhome and work surroundings to make a difference.Is your waist out of control?Worried about too much fat around your waist? Use our calculator to work outyour waist to height ratio.
26Find out more about fatsIs fat our friend? Find out how it keeps us healthy and how to spot the good fatsfrom the bad.Hit the fat jackpotDo you ever wonder how much fat is in your food? Take a spin on our virtual slot-machine and see how you can hit the jackpot.Make a healthy sandwich onlineSandwiches can be healthy, but they can also quickly become laiden with saturatedfats. Make a healthy sandwich with our interactive tool.Spot the good fats in your foodNot all fats are bad for you. Test yourself using this tool.
27Find out more about saltWorried about eating too much salt? Find out how you can change your eatinghabits without sacrificing great tasting food.Experiment with herbsSwopping salt for herbs is the sensible and tasty cooking option. But do you knowyour basil or thyme from your oregano and coriander?Find out more about fruit & vegetablesFinding the time to eat our full daily intake of fruit and vegetables can be almostimpossible. Use our guide for ideas to help solve this problem.What is in your shopping basket?Is your shopping helping you to eat enough fruit and vegetables? Play our speedysupermarket game to find out how easy it is to make better choices at the checkout.
28Find out more about sugarSugars a great natural product made by plants so why do we have to be carefulabout how much we have?Are you getting the right carbs from your lunch?Knowing youre getting the right amount of carbohydrates, fibre and sugarfrom your favourite foods can be tricky. So let this simple tool help you get tothe bottom of this problem.WASTE & PACKAGINGOUR COMMITMENTHalve the waste associated with the disposal of our products by 2020*OUR PERFORMANCEGiven the complexity of calculating the impacts of our product portfolio, we areinvesting in an automated process to allow us to measure progress regularly.An interim sample of 2010 data shows that our waste footprint has remainedbroadly unchanged.WHAT MATTERS MOSTReducing the weight of packaging and increasing recycling.* Our environmental targets are expressed against a baseline of 2008 and on a perconsumer use basis. This means a single use, portion or serving of a product. Weset our baseline by calculating the waste from over 1,600 representative products.We did this at an absolute level as well as on a per consumer use basis 14countries. The calculation covers 70% of our volumes.Innovation in UnileverBrands and innovation are at the heart of everything we do. In Unilever, researchand development (R&D) is the home of breakthrough technology for bigger, better,faster innovations.Success for us means creating products that keep pace with changes in consumerlifestyles and that appeal to people at all income levels.
29Our R&D leadershipProfessor Geneviève Berger, Chief Research & Development Officer and VindiBanga, President Foods, Home & Personal Care outline how our R&D teamscreate unique products with proven benefits for consumers around the world.Overview of research & development in UnileverThe R&D function at Unilever employs over 6,000 professionals located in 20countries spanning the globe from Mexico to Australia.Expertise in UnileverThe journey from idea to branded product is only achieved with the collectiveexpertise of our R&D professionals.Sustainable innovationThe Unilever Sustainable Living Plan (launched in 2010) is thecompanys roadmap on how it will achieve a doubling of the business whilehalving the environmental footprint of its products.
30Ethics of human researchThe Central Research Ethics Advisory Group (CREAG) advises the company onthe ethics of involving human subjects in research studies. Its aim is to ensure thatthis remains an intrinsic part of Unilever‟s R&D culture, and that Unilever operatesto the highest ethical standards in this area.Overview of research & development in UnileverThe R&D function at Unilever employs over 6,000 professionals located in 20countries spanning the globe from Mexico to Australia. A variety of job typesRoles range from those who break ground at the forefront of science toprofessional hairdressers and chefs who evaluate new products. Each role has anequally important focus: understanding the consumer, their lifestyle, needs andwants so that our brands deliver a great experience, every time.With such a diverse set of roles, it‟s no surprise that the portfolio of projects is alsobroad, with some taking decades to come to fruition while others deliver newproducts onto supermarket shelves within months.It is this balance of long and short term projects that is crucial to Unilever R&D‟ssuccess; on the one hand correctly identifying the next breakthrough technologiesand on the other being able to rapidly respond to competitor activity, or anopportunity to gain market share.Research centres & peopleThe work of Research is to create proven breakthrough innovations which can thenbe developed further into fully formulated products. Research is carried out at sixlaboratories in the US, UK, Netherlands, India and China. Read more about our
31R&D centres and people. The labs cooperate closely with project team membersoften being chosen from different locations for their expertise in a particularscientific area that‟s critical to the delivery of that project. Increasingly projectteams will also partner with the very best university academics and specialistcompanies. Nearly half of Unilever‟s „pipeline‟ of innovations now utilises openinnovation.Achieving breakthrough innovations starts with what we call „disruptivetechnology‟, namely technology that makes a big impact on the market by meetingconsumer needs better than all available alternatives.In 2009 we launched the „Genesis Programme‟, a more robust process for fuellingour longer term innovation pipeline. Genesis applies disruptive technology andconsumer insights across multiple categories, enabling much bigger marketopportunities. An example of applying one technology across different productcategories is our Signal White Now toothpaste uses whitening technology firstdeveloped for our laundry brands.Global & Regional Development CentresDevelopment is carried out at 31 Global Development Centres and over 90Regional Development Centres. Here we take the breakthrough technologies fromresearch and optimise them for launch. This includes activities such as: perfectinga formulation so that it is aesthetically pleasing and stable when stored; developingpackaging that suits the product format, delights the consumer and minimisesenvironmental impact; and ensuring the product is ready for large scale factoryproduction. Other specialists develop fragrances, explore nutritional content andtest products with consumers to ensure they live up to performance promises.Product launchOnce all this is complete, the regional teams are then responsible for launching theproduct into their region. They draw on a deep understanding of local factors suchas consumer preference, regulatory framework, legal considerations andcompetitor products.At every stage in the process, the R&D teams collaborate closely with colleaguesin marketing and supply chain to ensure the new product fits with the brand andcan be successfully manufactured and distributed.They also look at a technology that has been successfully used in one productcategory to see if it can be applied in another.
32Ethics of human researchThe Central Research Ethics Advisory Group (CREAG) advises the company onthe ethics of involving human subjects in research studies.Its aim is to ensure that this remains an intrinsic part of Unilever‟s R&D culture,and that Unilever operates to the highest ethical standards in this area.Consumer insight Successful innovation is based on deep consumer insight.Consequently, we seek to build on our global strength in R&D with localknowledge of people‟s habits and behaviours, and the benefits they gain fromusing our products. As such, in order to deliver the products that people want, weneed to involve those people in the research and development process.In addition to raising awareness of the ethical issues involved with using humansubjects in research, CREAG (previously known as the Central Ethics ComplianceGroup) advises teams on ways of working and the quality of ethical processes.Specifically, the Group ensures that:the rationale for doing research including human subjects is clear and the benefitsarticulatedany risks to volunteers are minimised, understood and acceptableindividuals give their consent voluntarily based on adequate informationCREAG ensures that research teams and Unilever as a whole understand whyethics is so important. Its remit includes shaping internal guidance and anticipatingissues that may arise from, or impact, the organisation‟s research programme.CREAG members:Professor Frans Brom (Chair)Head of the Department of Technology Assessment of the Rathenau Institute and aChair for the Ethics of Technology Assessment at the Department of Philosophy,Utrecht University. He focuses on the ethical and societal impact of science andtechnology and the interaction between ethics and political theory.
33Professor Denis Fischbacher-SmithProfessor of Risk and Resilience at the University of Glasgow. His main researchinterests are in the areas of risk and crisis management, adverse events in healthcare and complexity and organisational performance.Ms Claire Foster-GilbertChief Executive of the Ethics Academy, a new educational charity. FormerlyDirector of the St Pauls Cathedral Institute for Ethics (which she co-founded), alay canon at St Pauls Cathedral, and ethics adviser to the Archbishops Council ofthe Church of England. She is a member of the British Medical AssociationsMedical Ethics Committee, and the UKs Gene Therapy Advisory Committee.Professor Sian GriffithsProfessor of Public Health, Director of the School of Public Health and PrimaryCare, The Chinese University of Hong Kong.Right Reverend Richard HollowayWriter and broadcaster. He was Bishop of Edinburgh and Primus (Archbishop) ofthe Scottish Episcopal Church until he stood down in 2000.Professor Pali HunginDean of Medicine and Professor of Primary Care and General Practice at DurhamUniversity, UK.Mrs Els Olsthoorn-HeimAn expert in health law with experience in policy research and scientific advisorywork for several organisations in the medical field.Dr Marcel VerweijAssociate Professor at the Ethics Institute and the Department of Philosophy ofUtrecht University. He co-ordinates the international master programme in AppliedEthics, and teaches bioethics and ethical theory. His research focuses on ethicalissues in public health and preventive medicine.Shareholder & AGM information1Share on google_plusoneShareShare on twitterShare on emailShare on printShare on favorites
34Welcome to the Shareholder information. Here you will find information aboutShare Listings, Mergers Amalgamations and Demergers, Shareholding Pattern andanswers to Frequently Asked Questions.Stock CodesName of the Stock Exchange Stock CodeBombay Stock Exchange Limited 500696National Stock Exchange of India HINDUNILVRLimitedISIN INE030A01027Shareholding PatternThe Shareholding pattern as on 30.09.2011Shares held in physical and demat form as on 30.09.2011Particulars No. of Shares %Physical SegmentUnilever and its 113,48,49,460 52.55AssociatesOthers 72,502,758 3.3574Demat SegmentNSDL 928,124,220 42.9792CDSL 25,483,279 1.1801View Shareholding Patterns for the past quarters.
35ListingThe Company‟s shares are listed and traded at the Bombay Stock ExchangeLimited (BSE) and National Stock Exchange of India Limited (NSE).Shareholding PatternView Shareholding Patterns for the past quarters.DividendsFind information about how and when dividends are paid.AGM informationKnow more about the 78th AGM of the Company scheduled on Thursday, 28thJuly, 2011Press releasesAn Archive of HUL Press Releases over the years.Latest press releasesHUL June Quarter 2012 Financial Results 23-07-2012: Hindustan Unilever Limited announced its results for the quarter ending 30thJune 2012.
36Rural India – An emerging powerhouse 23-07-2012: Chairman Harish Manwani speech at 79th HUL AGMHUL Board Meeting on July 23, 2012 10-07-2012: Hindustan Unilever Limited (HUL) issued a communication to the Stock Exchanges today informing that a meeting of the Board of Directors will be held on Monday, 23rd July, 2012, at Mumbai to take on record the unaudited financial results for the quarter ended 30th June, 2012 along with the limited review report of the auditors for the corresponding period.HUL March Quarter 2012 Financial Results 01-05-2012: Hindustan Unilever Limited announced results for the Quarter and Financial year ending 31st March 2012.Unilever reports on first year’s progress against ground-breaking SustainableLiving Plan targets 24-04-2012: The report details the progress Hindustan Unilever is making towards meeting its Unilever Sustainable Living Plan targets.HUL Board Meeting on May 1, 2012 09-04-2012: Hindustan Unilever Limited (HUL) issued a communication to the Stock Exchanges today informing that a meeting of the Board of DirectorsHUL December Quarter 2011 Financial Results
37 06-02-2012: Mumbai: Hindustan Unilever Limited (HUL) announced results for the December Quarter 2011.HUL Board Meeting 25-01-2012: HUL Board of Directors to meet on February 6, 2012 to take on record the unaudited financial results for the quarter ended 31st December, 2011.HUL to enter into agreement with Unilever to market Brylcreem in India 20-01-2012: HUL announced today that it will enter into an agreement with Unilever for manufacturing, marketing and distributing the Brylcreem brand in India.HUL announces changes in its Management Committee 20-01-2012: Hindustan Unilever Limited (HUL) today announced that Hemant Bakshi, currently Executive Director – Sales and Customer Development, HUL, has been appointed as Executive Director – Home & Personal Care, HUL.HUL is the No.1 Employer of Choice in India 17-01-2012: HUL tops Nielsen Campus Track of top B-Schools in India for 2012Company structureHindustan Unilever Limited is Indias largest Fast Moving Consumer Goods(FMCG) company. It is present in Home & Personal Care and Foods & Beveragescategories. HUL has over 16,500 employees, including over 1500 managers
38The fundamental principle determining the organisation structure is to infuse speedand flexibility in decision-making and implementation, with empowered managersacross the company‟s nationwide operations.Board of DirectorsThe Board of Directors of the Company represents an optimum mix ofprofessionalism, knowledge and experience. The total strength of the Board ofDirectors of the Company is nine Directors, comprising Non-Executive Chairman,four Executive Directors and four Non-Executive Independent Directors.Management CommitteeThe day-to-day management of affairs of the Company is vested with theManagement Committee which is subjected to the overall superintendence andcontrol of the Board.Management CommitteeThe day-to-day management of affairs of the Company is vested with theManagement Committee which is subjected to the overall superintendence andcontrol of the Board.The Management Committee is headed by Mr. Nitin Paranjpe and has functionalheads as its members representing various functions of the Company
39Mr. Nitin Paranjpe - CEO and Managing DirectorMr. Nitin Paranjpe (49) joined the Company as a Management Trainee in 1987.Mr. R. Sridhar - Chief Financial OfficerMr. Sridhar Ramamurthy (47) is a Chartered Accountant (Gold Medallist) as wellas a Cost Accountant and Company Secretary.Mr. Hemant Bakshi - Executive Director, Home & Personal CareMr. Hemant Bakshi (47) joined the Company in June 1989 and has worked invarious sales and marketing assignments spanning across Personal Products andHome Care categories.Ms. Geetu Verma, Executive Director, FoodsMs. Geetu Verma (45), has over twenty two years of marketing, business andinnovation experience in leading FMCG firms – P&G, Seagram, PepsiCo in Indiaand Europe.
40Mr. Manish Tiwary - Executive Director, Sales and Customer DevelopmentMr. Manish Tiwary (42) joined the Company in June 1995 and has worked invarious sales, marketing and general management assignments across HUL.Mr Pradeep Banerjee - Executive Director, Supply ChainMr. Pradeep Banerjee (53) joined the Company as a Management Trainee in 1980.Ms. Leena Nair - Executive Director, HRMs. Leena Nair (43) is an Electronic Engineer who discovered her passion forpeople and HR and switched lanes. She is a gold medalist and MBA in HR fromXLRI, Jamshedpur.Mr Dev Bajpai – Executive Director, Legal and Company SecretaryMr Dev Bajpai (46) is a Fellow Member of the Institute of Company Secretaries ofIndia and has a law degree from University of Delhi.
41About the Unilever FoundationThe Unilever Foundation is dedicated to improving quality of life through theprovision of hygiene, sanitation, access to clean drinking water, basic nutrition andenhancing self-esteem.At Unilever, we aim to double the size of our business while reducing ourenvironmental impact and delivering increased social value.The Unilever Foundation is a key action we are taking to help meet our ambitiousgoal of helping more than one billion people improve their health and well-beingand, in turn, create a sustainable future - a core commitment of the UnileverSustainable Living Plan.“We live in a rapidly changing world. One where populations are growing, wateris becoming increasingly scarce, and where food security is a growing issue.Unilever is committed to addressing the unmet social needs that our business canplay a unique role in helping to solve. This is especially true in developing andemerging markets where we have deep roots,” said Keith Weed, Chief Marketing& Communications Officer.The Foundation is partnering with five leading global organisations – Oxfam, PSI,Save the Children, UNICEF, and the World Food Programme. By workingtogether, we will be able to expand the delivery of life-saving solutions to drivesystemic and scalable social change.Additionally, these five global partners will serve as our primary beneficiaries intimes of disaster and emergency relief so that we are able to provide criticalresources expeditiously when there is the greatest need and on longer term projectsto help rebuild communities.Today we are facing significant complex challenges to our quality of life and thatof future generations:Over one billion people do not have access to safe drinking water.More than 3.5 million children under five years old die from diarrhoea and acuterespiratory infections annually.One child dies every four seconds from preventable and treatable causes due to thelack of basic healthcare.2.6 billion people lack access to improved sanitation.An estimated 925 million people suffer from chronic hunger.
42The Unilever Foundation is taking a targeted approach to its social investments byfocusing our support on these critical issues in order to create the type of changethat is needed to improve the quality of people‟s lives.While we decided to concentrate our resources on five global partnerships, werecognise that other individual countries have social investment needs based ontheir unique circumstances. Therefore, the Unilever Foundation is also supportingother organisations in over 50 countries by providing direct funding, expertise,products, and employee support to help address country-specific needs primarilyaligned with the Foundation‟s mission.A sustainable future for generationsAt Unilever, addressing the social issues of our day have always been a core partof our DNA, dating back to the founding of the company.Over the past decade alone, our social investments have benefitted an estimated 50million people a year.Through the Unilever Foundation, we are investing in the social issues where webelieve we can have the greatest impact. Many of our brands such as Domestos,Lifebuoy and Dove are also committed to investing in these critical social issues.As part of our company‟s growth strategy, our brands invest in behaviour changeprogrammes, consumer engagement campaigns and product benefits.Investing in social issues of the 21st century will help us meet our goal ofimproving a billion better lives and help create a sustainable future for generationsto come.