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  1. 1. EMPATHY
  2. 2. The ability to communicate your understanding of that to your client. WHAT IS EMPATHY Nritehb jkJ gpur;rpidia cstsj; JizahsH Gupe;Jf;nfhz;lhH vd tpsq;fpf; nfhs;tNj xj;JzHthFk;. ,jid clr;iriffs; kw;Wk; thHj;ijfshy; fhl;l KbAk;. (Verbal and behavioral expression)
  3. 3. WHY EMPATHY IMPORTANT •You want to build the relationship with the client through all the previously mentioned skills. Yet all these skills will be hindered without the use of empathy. •Nkw;Fwpg;gpl;l jpwd;fis gpuNahf uPjpahf gad;gLj;jpdhYk; $l> xj;Jzh;itg; gad;gLj;jhtpl;lhy; mr;nray; KiwahdJ rthyhfNt mike;JtpLk;
  4. 4. According to Rogers (1961)… This is the ability to enter the client’s phenomenological world, to experience the client’s world as if it were your own without ever losing the ‘as if’ quality.
  5. 5. IT INVOLVES TWO SPECIFIC SKILLS: •Perception/understanding of what is taking place emotionally. •The ability to communicate your understanding of that to your client.
  6. 6. ACCORDING TO MARTIN (1983)… •Empathy is communicated understanding of the other person’s intended emotional message. Every word counts in this definition. It is not enough to understand what the person said; you must also hear what they meant to say; the intended message. •It is not enough to understand, even deeply; you must communicate your understanding somehow. •It is absolutely essential the other person “feel” understood—that your understanding is perceived.
  7. 7. TWO FORMS OF EMPATHY • Primary Empathy: – Responding in such a way that it is apparent to both the client & counsellor the counsellor has understood the client’s major themes. – cstsj;Jizahsh; Nrit ehbapd; rpf;fypd; gpujhd mk;rj;ij tpsq;fpf; nfhz;lhh; vd;gij ,UtUk; tpsq;fpf; nfhs;sy;yhFk; • Advanced Empathy: This takes the relationship one step further. You are exploring themes, issues, meanings, and emotions that are below the surface of what is being shared by the client. – gpujhd mk;rj;ij cs;shu;e;J CLUtp xj;Jzu;jy;.
  8. 8. Levels of Empathy • Throughout your time with a client, you will be using different levels of empathy. As the sessions progress, empathy will deepen as you know more about your client and their story. You also use an appropriate level of empathy for the stage of counseling.
  9. 9. Levels of Empathy 1. The verbal & behavioral expressions of the counselor either do not attend to or detract from the verbal & behavioral expressions of the client. 2. Although the counselor responds to the expressed feelings of the client, they do so in a way which subtracts noticeable affect (emotion) from the communications of the client. 3. The expressions of the counselor in response to the expressions of the client are essentially interchangeable.
  10. 10. Levels of Empathy 4. The response of the counselor add noticeably to the expressions of the client in a way that expresses feelings a level deeper than the client was able to express. 5. The counselor’s responses add significantly to the feeling & meaning of the expressions of the client in a way that accurately expresses feeling levels below what the client is able to express.
  11. 11. Empathic Understa nding •Empathic dimensions supplement the microskills. •Enables you to rate the quality and helpfulness of your interventions. •Listening skills, as presented so far, are from the behavioral basis of empathy.
  12. 12. •In addition to empathic understanding, qualitative dimensions are also important. Empathic Understa nding … But Positive regard Respect and warmth Concreteness Immediacy Nonjudgmental attitude  Authenticity or congruence     
  13. 13. S.Sajath Moamed (Dip in Counselling) Sri lanka Thank You