Ethical Leadership, Diversity& Communications

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Presentation for a Youth Leadership program, the presentation is about leadership, ethics, diversity and cross-cultural communications

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Ethical Leadership, Diversity& Communications

  1. 1. Cross- Cultural Ethical Leadership Youth Leadership Program City of Burbank Sahar Andrade, MB.BCh Sahar Consulting, LLC www.saharconsulting.com
  2. 2. Culture ClashesCopyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  3. 3. We must Success is not become the final, failure Is change we not fatal. It is want to see the courage to in the world. continue that counts. It is amazing You can’t what you can build a Leadership Quotes accomplish ifreputation on you don’t carewhat you are who gets the going to do! credit. Leadership is Love is the the art of getting only force someone else to capable of do something transforming you want done an enemy to a because they friend. want to do it. Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  4. 4. Shout out Who do you think of when you hear LEADER?Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  5. 5. • Leaders put their hearts in their teams and their teams in their hearts. • Leaders do not accept status Quo, they are inspirational; Walk the talk • Leaders listen, then listen, then communicate with empathy.Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  6. 6. Leadership involves three dimensions: 1. The Leader 2. The Followers 3. The demands of the situation 6
  7. 7. • A person cannot be a born leader, leaders are cultivated.Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  8. 8. • When you are in a position of leadership you must no longer consult with others (autocratic).Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  9. 9. Shout out • Who do you think of when you hear ? DIVERSITYCopyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  10. 10. “Diversity includes all characteristics andexperiences that define each one of us asunique individuals.”How are we Diverse: REGARDS• Race• Ethnicity• Gender• Age• Religion• Disability/ ies• Sexual Orientation• Many more Characteristics 11
  11. 11. 1. Political correctness 2. Black and white 3. Blame, guilt or fault 4. Meritocracy 5. ToleranceCopyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  12. 12. Embracing Diversity- Why?Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  13. 13. Shout out Who do you think of when you hear CULTURE?Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  14. 14. Culture is acquired, it relates to a system of shared assumptions, ideas, beliefs, and values that guide human behavior. It defines the way we do business, friendships and business relationships. It is transmitted through generations with adaptation through timeCopyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  15. 15. Right or wrong – culture is relative. About individual behavior – culture is about groups, collective shared values and meanings. Inherited– Derived from the social environment. We are not born with it; we learn and acquire as we grow up.Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  16. 16. Holidays? Dress? Religious beliefs? Food? Customs and traditions? Rituals? Language? All of the above BUT It is not all of the culture competence Most important part is managing your prejudicesCopyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  17. 17. Where do prejudices come from? 1. 1st impressions? 2. Someone on TV? Heard about a similar person? 3. Reaction through gut reaction. Not to the person in front of youCopyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  18. 18. Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  19. 19. Stereotypes are often erroneous and lead to unjustifiedconclusions about others.They are Racial, ethnic, cultural, sexual, religious, andgenerational.Be aware of gender specific roles in various culturesThey are used consciously or subconsciouslyGeneralization VS. Stereotypes (Hispanics/Asians - LatinAmerica: Manana - Arabs/ Israelis: Loud)
  20. 20. Stereotypes & Prejudice
  21. 21. Geert Hofstede a Dutch organizational anthropologist, views culture as a „collective mental programming‟ of people. The „software of the mind,‟ or how we think and reason, differentiates us from other groups. 9/10 of Culture is below the surface Food Music Dance Art Dress Language Courtesy Notions of Leadership Non-verbal Communications Concept of self/ physical pain Concept to past/ Future Problem SolvingCopyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  22. 22. 1. Language 2. Historical and cultural sensitivities 3. Flags, maps, geography, naming 4. Politics and religion 5. Stereotypes: racial, ethnic, cultural, or religious 6. Symbols and symbolism 7. Colors 8. NumbersCopyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  23. 23. =4Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  24. 24.  Awareness of own culture& Bias  Develop Cultural Empathy& Sensitivity  Be Culturally Neutral- Respect  Never assume transferability  Learn the Language or get Cultural informants (EU 53% vs. 9% US)  Adaptability to new situations  Develop a team culture  Perceptiveness- Communicate  Valuing personal relationships  Integrate do not assimilateCopyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  25. 25. Breaking the Barriers 1. Break Assumptions 2. Empathize 3. Involve 4. Discourage Herd Mentality 5. Stop Insensitive Behavior 6. Be WiseCopyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  26. 26. What is an Ethical LeaderA person who has an established reputation of:1. Consistently maintaining a set of ethical principles (moral person); AND2. Creating the perception in others that ethics & values are important to organizational operations (moral manager).
  27. 27. Ethics • Ethics are considered the moral standards by which people judge behavior • Ethics are often summed up in what is considered the Golden Rule “Do unto others what you want them to do unto you”Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  28. 28. ETHICS • Ethics (most important corner of leadership) is the glue that keeps an organization/ society together and functioning. • Ethics is the judgment of conduct of individuals, leaders and organizations in light of standards of conduct, obligations and duties established by society; and have to rise above the minimum levels. • Without Ethics a viable society will disintegrate in chaos.Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  29. 29. The Pillars of Ethical leadership 1. The moral character of the leader 2. The ethical values embedded in the leader‟s vision, articulation, and program which followers either embrace or reject 3. The morality of the choice and action that leaders and followers engage in and collectively pursue.Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  30. 30. Character • It is the unique attributes, qualities or inner strength of a person, often referring to the moral and ethical fiber of the individual. • The ability to carry out a worthy decision after the emotion of making that decision has passed.“ It is living in integrity with your goals. It is walking the talk. Character develops over time.Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  31. 31. Toxic Leadership• Can you name any toxic leaders, living or dead?• Is it possible for any person to become a toxic leader?
  32. 32. Communication ProcessEffective Communication is a process of interrelatedelements working together to achieve a desired outcomeor goal. Since communication is a process, it is dynamic
  33. 33. Barriers to Effective Communication1. Physical2. Psychological3. Perceptual4. Language5. Gender6. Generation/ Age7. Culture, Race, Religion Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  34. 34. Types Of Communications1. Verbal: Involving listening to a person to understand the meaning of a message- Most common form of communication2. Written: In which a message is read3. Non-Verbal: Involving observing a person and inferring meaning.
  35. 35. Non-Verbal Communications Non-Verbal Communications: are sending a message without the use of words. They are a message sent through gestures, postures, space and facial expression, sometimes-nonverbal communication is more important than the use of words and sentences.Copyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  36. 36. Q&ACopyrights reserved- Propriety Content of Sahar Consulting, LLC. - www.saharconsulting.com
  37. 37. Sahar Andrade, MB.BChSahar Consulting, LLCwww.saharconsulting.com (818)861 - 9434 Shoukran - Dankie - 谢谢 -Danke Arigato - Ephkharesto

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