Girard - ICKE 2011 -  Guiding Organizations into the Future
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John Girard’s presentation “Guiding Organizations into the Future” at International Conference on the Knowledge Economy (ICKE), East London, South Africa.

John Girard’s presentation “Guiding Organizations into the Future” at International Conference on the Knowledge Economy (ICKE), East London, South Africa.

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Girard - ICKE 2011 -  Guiding Organizations into the Future Girard - ICKE 2011 - Guiding Organizations into the Future Document Transcript

  • Link  for  slides  and  paper:  www.sagology.com/605     2   Guiding  Organiza7ons  into  the  Future   1   John  P.  Girard,  Ph.D.   john.girard@minotstateu.edu   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   It  is  all  about  People!   Pre-­‐conference  Workshop  DVD   3   4   Sagology  is  dedicated  to  connec%ng  people  with  people  to   facilitate  collabora%on,  learning,  and  knowledge  sharing   through  keynotes,  workshops,  and  consul7ng.     sagology  [sāj-­‐ol-­‐uh-­‐jee]       -­‐noun         1.  the  study  of  organiza%onal  wisdom  in  all  its  forms,  esp.  with  reference  to   technology,  leadership,  culture,  process,  and  measurement   2.  the  study  of  one  venerated  for  experience,  judgment,  and  wisdom.       Origin:       2008;    Canadian  English,  from  Middle  English  sage  +  -­‐ology.         Sage  [Middle  English,  from  Old  French,  from  Vulgar  La7n  *sapius,  from  La7n  sapere,  to  be  wise;  see  sep-­‐  in  Indo-­‐European  roots.]   -­‐ology  [Middle  English  -­‐logie,  from  Old  French,  from  La7n  -­‐logia,  from  Greek  -­‐logiā  (from  logos,  word,  speech;  see  leg-­‐  in  Indo-­‐ European  roots)  and  from  -­‐logos,  one  who  deals  with  (from  legein,  to  speak;  see  leg-­‐  in  Indo-­‐European  roots).]   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Knowledge  Sharing  –  Nothing  New?   A  New  View  of  KM   5   6   Knowledge Management is the Measurement creation, transfer, and exchange of Leadership organizational knowledge to achieve a [competitive] advantage. Technology Process Culture Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.  www.sagology.com     1                                                                info@sagology.com  
  • Pufng  our  Task  in  Context   Empowering  Knowledge  Workers   7   8   Chapter  8:  Produc7vity     Through  People   More  ques7ons  than  answers!   1982   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Success  demands  we  consider  the  South  African  View   A  lijle  TLC  goes  a  long  way!   9   10   Leadership Measurement • Transparency Leadership • Vision and example Technology • Resources (including time) Process Culture Technology Culture • Help or hinder • Need to Share vs Need to Know • Ease of access • Privacy • Tending toward free • Content Creators and Joiners Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   TLC:  Technology   The  Social  Technographics™  Ladder   11   12   Creators   Creators  make  social  content   go.  They  write  blogs  or  upload   Cri%cs  respond  to  content  from   video,  music,  or  text.   others.  They  post  reviews,   Cri%cs   CompuServe   comment  on  blogs,  par7cipate   in  forums,  and  edit  wiki  ar7cles.   Collectors  organize  content  for   Collectors   themselves  or  others  using  RSS   feeds,  tags,  and  vo7ng  sites  like       Digg.com    “A  social  trend  in  which  people   Joiners  connect  in  social   Joiners   networks  like  MySpace  and   use  technologies  to  get  the   Facebook   things  they  need  from  each   Spectators  consume  social   other,  rather  than  from   Spectators   content  including  blogs,  user-­‐ tradi7onal  ins7tu7ons  like   generated  video,  podcasts,   Inac%ves  neither  create  nor   forums,  or  reviews   corpora7ons.”   groundswell.forrester.com   consume  social  content  of  any   Inac%ves   kind   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.  www.sagology.com     2                                                                info@sagology.com  
  • The  Social  Technographics™  Ladder   The  Internet  Big  Picture   US  Adults   13   14   2007   2010   Creators   US  18-­‐24   US  35-­‐44   US  55+   18%   24%   46%   23%   12%                       Cri%cs   25%   37%   50%   34%   28%                       Collectors   12%   21%   38%   20%   12%                       Joiners   25%   51%   85%   54%   26%                       Spectators   48%   73%   89%   73%   64%                       Inac%ves   44%   18%   3%   17%   30%   hjp://www.internetworldstats.com/stats.htm   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   South  African  Data  Coming  Soon   15   16   http://www.globalwebindex.net   http://www.globalwebindex.net   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Africa  Internet  Usage  –  March  2011   Why                                                      Majers   17   18   >350  million   >  800  million   >  400  million   ac7ve  mobile   ac7ve  users   login  daily     users   2  billion  posts   250  million   130  friends  is   are  liked  per   photos  up  per   average   hjp://www.internetworldstats.com/stats1.htm   day   day   South  Africa:       6,800,000 Internet users Dec/10, 13.9% of the population, per WWW.   Average  user   75%  of  users   4,095,280 Facebook users on June 30/11, 8.4% connected  to   penetration rate.   outside  USA   hjp://www.internetworldstats.com/africa.htm#za   80  pages   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.  www.sagology.com     3                                                                info@sagology.com   View slide
  • According  to  Facebook   19   20   —  4,123,980  Facebook   users  live  in  South  Africa   (age  18  or  older)    Personal  or  Organiza7onal       —  2,064,220  Facebook   users  live  in   Johannesburg  (age  18   and  older)   —  59,100  users  live  in  East   London   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Word  Bank  ICT:  1995  vs  2009   New  Technology   21   22   The Newest always is Best … hjp://info.worldbank.org/etools/kam2/KAM_page7.asp     Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   The  Right  Technology   History  of  KM:  Leadership   23   24   c. 350 BC 17th Century 1950s 1990s 2000s Aristotle Sir Francis Bacon Michael Polanyi Carla O’Dell Classification of Knowledge Aristotle Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.  www.sagology.com     4                                                                info@sagology.com   View slide
  • TLC:  Leadership   Open  Leadership   25   26   Share  constantly   Respect  that  your   to  build  trust.   customers  and   Nurture  curiosity   employees  have   and  humility.   power.   Hold  openness   Forgive  failure.   accountable.   Including Ray Downey, Special Operations Command lost 95 men that day – totaling 1,600 years of experience. (emphasis added) http://www.charleneli.com/resources/new-­‐rules/   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Openness  Audit   TLC:  Culture   27   28       http://www.slideshare.net/charleneli/openness-­‐audit   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Tribal  Leadership   Twijer  Revolu7on   29   30   See  Sonia  Ben  Jaafer:        www.slideshare.net/KMMiddleEast   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.  www.sagology.com     5                                                                info@sagology.com  
  • The  Genera7on  Game   Genera7on  Z   31   32   Are  we  ready  for  them?   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Cultural  Dimensions:  Collec7vism   Cultural  Dimensions:  Power  Distance   33   34   Canada   Canada   6   6   5   5   Singapore   USA   Singapore   USA   4   4   3   3   2   2   1   1   Japan   0   England   Japan   0   England   South  Africa  (B)   Australia   South  Africa  (B)   Australia   South  Africa  (W)   South  Africa  (W)   Power  Distance  Prac7ce   Power  Distance  Value   Collec7vism  Prac7ce   Collec7vism  Value   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   www.strategy-­‐business.com/ar7cle/11404   35   36   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.  www.sagology.com     6                                                                info@sagology.com  
  • Exchange  and  Transfer  of  Knowledge   37   38   TACIT n Ext tio ern za a i ial liz Soc ati on EXPLICIT TACIT on Measurement Co ati Leadership mb liz a in a ti Technology Process rn on Inte Culture EXPLICIT Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   The  impact  of  not  .  .  .  sharing   Interrela7onship  of  DM,  IM,  KM*   39   40   Records Artificial Communities Data Management Integration Intelligence of Taxonomies Practice Subject Expertise Data Classification Ontologies Locator Warehouse Document Enterprise After Management Portal Action Review According to Computer Associates . . . Database Management Forms Management Web Portal Group Ware Virtual Content Collaboration Management Search Engine Storytelling Data Information Knowledge Management Management Management * Developed by Denise Charbonneau (TBS) and Dr. John Girard http://www.youtube.com/watch?v=lH39xjXaLW8   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Are  You  Ready?   A  word  on  incen7ves   41   42   hjp://socialnomics.net/   hjp://www.youtube.com/watch?v=GEHilEXW_wY   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.  www.sagology.com     7                                                                info@sagology.com  
  • 43   Guiding  Organiza7ons  into  the  Future   44   John  P.  Girard,  Ph.D.   john@sagology.com   www.sagology.com   Leading  Organiza:ons  into  the  Future  ©  2011,  John  P.  Girard,  Ph.D.  www.sagology.com     8                                                                info@sagology.com