Girard - ICKE 2011 - Guiding Organizations into the Future

Link for slides and paper: www.sagology.com/605 2 Guiding Organiza7ons into the Future 1 John P. Girard, Ph.D. john.girard@minotstateu.edu Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. It is all about People! Pre-‐conference Workshop DVD 3 4 Sagology is dedicated to connec%ng people with people to facilitate collabora%on, learning, and knowledge sharing through keynotes, workshops, and consul7ng. sagology [sāj-‐ol-‐uh-‐jee] -‐noun 1.  the study of organiza%onal wisdom in all its forms, esp. with reference to technology, leadership, culture, process, and measurement 2.  the study of one venerated for experience, judgment, and wisdom. Origin: 2008; Canadian English, from Middle English sage + -‐ology. Sage [Middle English, from Old French, from Vulgar La7n *sapius, from La7n sapere, to be wise; see sep-‐ in Indo-‐European roots.] -‐ology [Middle English -‐logie, from Old French, from La7n -‐logia, from Greek -‐logiā (from logos, word, speech; see leg-‐ in Indo-‐ European roots) and from -‐logos, one who deals with (from legein, to speak; see leg-‐ in Indo-‐European roots).] Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Knowledge Sharing – Nothing New? A New View of KM 5 6 Knowledge Management is the Measurement creation, transfer, and exchange of Leadership organizational knowledge to achieve a [competitive] advantage. Technology Process Culture Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. www.sagology.com 1 info@sagology.com

Pufng our Task in Context Empowering Knowledge Workers 7 8 Chapter 8: Produc7vity Through People More ques7ons than answers! 1982 Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Success demands we consider the South African View A lijle TLC goes a long way! 9 10 Leadership Measurement • Transparency Leadership • Vision and example Technology • Resources (including time) Process Culture Technology Culture • Help or hinder • Need to Share vs Need to Know • Ease of access • Privacy • Tending toward free • Content Creators and Joiners Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. TLC: Technology The Social Technographics™ Ladder 11 12 Creators Creators make social content go. They write blogs or upload Cri%cs respond to content from video, music, or text. others. They post reviews, Cri%cs CompuServe comment on blogs, par7cipate in forums, and edit wiki ar7cles. Collectors organize content for Collectors themselves or others using RSS feeds, tags, and vo7ng sites like Digg.com “A social trend in which people Joiners connect in social Joiners networks like MySpace and use technologies to get the Facebook things they need from each Spectators consume social other, rather than from Spectators content including blogs, user-‐ tradi7onal ins7tu7ons like generated video, podcasts, Inac%ves neither create nor forums, or reviews corpora7ons.” groundswell.forrester.com consume social content of any Inac%ves kind Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. www.sagology.com 2 info@sagology.com

The Social Technographics™ Ladder The Internet Big Picture US Adults 13 14 2007 2010 Creators US 18-‐24 US 35-‐44 US 55+ 18% 24% 46% 23% 12% Cri%cs 25% 37% 50% 34% 28% Collectors 12% 21% 38% 20% 12% Joiners 25% 51% 85% 54% 26% Spectators 48% 73% 89% 73% 64% Inac%ves 44% 18% 3% 17% 30% hjp://www.internetworldstats.com/stats.htm Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. South African Data Coming Soon 15 16 http://www.globalwebindex.net http://www.globalwebindex.net Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Africa Internet Usage – March 2011 Why Majers 17 18 >350 million > 800 million > 400 million ac7ve mobile ac7ve users login daily users 2 billion posts 250 million 130 friends is are liked per photos up per average hjp://www.internetworldstats.com/stats1.htm day day South Africa: 6,800,000 Internet users Dec/10, 13.9% of the population, per WWW. Average user 75% of users 4,095,280 Facebook users on June 30/11, 8.4% connected to penetration rate. outside USA hjp://www.internetworldstats.com/africa.htm#za 80 pages Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. www.sagology.com 3 info@sagology.com

According to Facebook 19 20   4,123,980 Facebook users live in South Africa (age 18 or older) Personal or Organiza7onal   2,064,220 Facebook users live in Johannesburg (age 18 and older)   59,100 users live in East London Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Word Bank ICT: 1995 vs 2009 New Technology 21 22 The Newest always is Best … hjp://info.worldbank.org/etools/kam2/KAM_page7.asp Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. The Right Technology History of KM: Leadership 23 24 c. 350 BC 17th Century 1950s 1990s 2000s Aristotle Sir Francis Bacon Michael Polanyi Carla O’Dell Classification of Knowledge Aristotle Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. www.sagology.com 4 info@sagology.com

TLC: Leadership Open Leadership 25 26 Share constantly Respect that your to build trust. customers and Nurture curiosity employees have and humility. power. Hold openness Forgive failure. accountable. Including Ray Downey, Special Operations Command lost 95 men that day – totaling 1,600 years of experience. (emphasis added) http://www.charleneli.com/resources/new-‐rules/ Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Openness Audit TLC: Culture 27 28 http://www.slideshare.net/charleneli/openness-‐audit Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Tribal Leadership Twijer Revolu7on 29 30 See Sonia Ben Jaafer: www.slideshare.net/KMMiddleEast Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. www.sagology.com 5 info@sagology.com

The Genera7on Game Genera7on Z 31 32 Are we ready for them? Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Cultural Dimensions: Collec7vism Cultural Dimensions: Power Distance 33 34 Canada Canada 6 6 5 5 Singapore USA Singapore USA 4 4 3 3 2 2 1 1 Japan 0 England Japan 0 England South Africa (B) Australia South Africa (B) Australia South Africa (W) South Africa (W) Power Distance Prac7ce Power Distance Value Collec7vism Prac7ce Collec7vism Value Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. www.strategy-‐business.com/ar7cle/11404 35 36 Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. www.sagology.com 6 info@sagology.com

Exchange and Transfer of Knowledge 37 38 TACIT n Ext tio ern za a i ial liz Soc ati on EXPLICIT TACIT on Measurement Co ati Leadership mb liz a in a ti Technology Process rn on Inte Culture EXPLICIT Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. The impact of not . . . sharing Interrela7onship of DM, IM, KM* 39 40 Records Artificial Communities Data Management Integration Intelligence of Taxonomies Practice Subject Expertise Data Classification Ontologies Locator Warehouse Document Enterprise After Management Portal Action Review According to Computer Associates . . . Database Management Forms Management Web Portal Group Ware Virtual Content Collaboration Management Search Engine Storytelling Data Information Knowledge Management Management Management * Developed by Denise Charbonneau (TBS) and Dr. John Girard http://www.youtube.com/watch?v=lH39xjXaLW8 Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Are You Ready? A word on incen7ves 41 42 hjp://socialnomics.net/ hjp://www.youtube.com/watch?v=GEHilEXW_wY Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. www.sagology.com 7 info@sagology.com

43 Guiding Organiza7ons into the Future 44 John P. Girard, Ph.D. john@sagology.com www.sagology.com Leading Organiza:ons into the Future © 2011, John P. Girard, Ph.D. www.sagology.com 8 info@sagology.com

Girard - ICKE 2011 - Guiding Organizations into the Future

by John Girard on Oct 25, 2011

Accessibility

Categories

Tags

Upload Details

Usage Rights

Statistics

Girard - ICKE 2011 - Guiding Organizations into the Future — Document Transcript