Sage India Corporate Presentation

Introduction to Sage India
May 2009

What Sage Does We aspire to be the most admired and respected business software and services provider in the world Sage is a leading supplier of business management software and services to 5.8 million customers worldwide. From small start-ups to larger organisations, we make it easier for companies to manage their business processes

Global company with over 14,500 employees worldwide
5.8 million customers worldwide
One of the market leaders in the UK, US, Europe and South Asia
Made over 40 acquisitions since 1991
Work with over 30,000 reseller partners and over 40,000 accountants worldwide
Market capitalisation of approximately £2.1 billion
Revenue of £1,295m for FY2008
Manage around 36,000 customer calls each day
Provide advice to customers through 1.7 million support contracts
Key facts about our organisation

How we work Our business is guided by our five principles, which shape everything we do and how we do it.

Financial performance fiscal years 2003 - 2008 1,295 688 560 186 202 249 283 300 780 1,158 Revenue EBITA Statutory revenue

How do we measure up to our competitors? SAP Infor Others Sage Oracle 14% 28% 7% 41% 4% Microsoft 6% SAP Intuit Others Sage Oracle Microsoft Business management solutions providers In the small business market* Sage is regarded as a clear market leader 12% 21% 9% 49% 3% 6% Gartner, August 2007, Worldwide ERP licence and maintenance revenue by vendor *IDC, October 2006, Worldwide ERP applications 2005 vendor shares, based on ERP revenue small business; <500 employees

Sage’s decentralised model provides local focus, with the support of global scale
Local focus
Empowered local management
teams can respond quickly to local competitive and market changes
Products and services are
developed locally to meet unique fiscal, legal and regulatory environments (not “globalised”)
Time to market for innovation in products, services and the business model is substantially reduced
Global scale
Successful innovations are shared quickly between Sage businesses
Global technologies can be shared between local markets
Sage can easily take advantage of lowest cost producer markets
Sage’s global brand and presence makes it a key business partner

The customer experience By being local, by building long-term powerful relationships with customers we can deliver outstanding service which we believe is unmatched in our industry.
We stand apart through:
The breadth and depth of our offering
The flexibility of our solutions
Providing services of the highest standard from the best people
We aim to:
Exceed expectations
Deliver extraordinary customer experiences
Enable our customers to be truly successful

Sage in India
Sage has been present in India since 2001
Head office in New Delhi with branches in Mumbai, Bangalore and Chennai
Over 50 employees in India across Sales, Pre Sales, Technical Support, Professional Services, R&D and Finance
Sage has over 50 partners in India who sell and implement its solutions
Over 1000 customers use Sage products in India
Sage products in India are,
Sage Accpac ERP
Sage SalesLogix
Sage CRM
SageCRM.com
ACT! by Sage
Sage Pocket

Sage Accpac ERP
Over 40,000 customers worldwide
Built on world class, object oriented, multi tiered architecture making it highly configurable and scalable
Works on MS Windows
Multiple database options that include MS SQL & Oracle
Deployment options include Client Server with Remote access via Terminal Services/Citrix
Product is a fully integrated application that includes,
Accounting and Operations
Project & Job Costing
Business Analytics
Enterprise Reporting

Sage Accpac ERP
Focus on Manufacturing Segment in India with
Accpac Optipro for Discrete
Accpac Autosimply for Discrete
Accpac Batchmaster for Process
Sage Accpac ERP has over 150 customers in India
Our customers include
Bostik
Barco Electronics
TeamLease
Sonarome

Sage CRM Solutions portfolio
ACT! by Sage
Sage CRM
SageCRM.com
Sage SalesLogix

How ACT! by Sage fits into the portfolio
Robust contact and customer management and sales productivity for
Individuals
Small businesses
Functionally defined workgroups
Divisions of larger organizations
Contact & Customer Management Salesforce & Marketing Automation Service & Support Automation Process Automation

How Sage CRM & SageCRM.com fit into the portfolio
Easy-to-use and fast to deploy feature-rich CRM with configurable business process automation.
Access methods include both hosted and deployed models through a web browser.

How Sage SalesLogix fits into the portfolio
Integrated Sales, Marketing, Customer Service and Support automation solutions
Highly adaptable to organization’s unique CRM business processes
Complete CRM solution at low TCO

Sage SalesLogix
With more than 300,000 users at 8500 companies worldwide, Sage SalesLogix is the leading CRM solution for medium sized businesses and divisions of large enterprises
Sage SalesLogix has the following features,
Sales
Marketing
Customer Service
Support
Mobile solutions
Dashboards & Reporting
Application integration
Outlook integrations
Business Alerts and Notification

Sage SalesLogix
We have over 50 customers in India across several verticals that include,
IT services
Media
Logistics
Hospitality
Networking
Discrete Manufacturing
Brokerages
Some of our customers include,
NIIT Technologies
Blue Dart Express
Religare Securities
Oberoi Hotels
Star News
Garware Wall Ropes

Sage CRM
SageCRM is an easy-to-use, fast-to-deploy on-site CRM solution with out-of-the-box but configurable business processes. It provides enterprise-wide access to vital customer information—anytime, anywhere—so you can manage your business with an integrated approach to inside and field sales automation, customer care, and marketing.
Some of our customers include,
Ezeego1.com
Religare Macquarie

SageCRM.com
SageCRM.com – The On Demand CRM Solution of Choice SageCRM.com is an easy-to-use on demand CRM solution that provides enterprise-wide access to vital customer information — anytime, anywhere — so you can manage your business with an integrated approach to field sales, inside sales, customer care, and marketing.
Starts @ Rs 33 per user per day
http:// in.sagecrm.com

ACT! by Sage
With more than 2.8 million individual users and 43,000 corporate customers, ACT! is the #1 selling contact and customer manager worldwide.
What can ACT! help you do?
Centralize critical customer information
Manage Contacts at the Company/Account level for a complete customer view
Utilize Contact and Company Notes and History to track every relationship detail
Organize Contacts into Groups based on key actionable criteria
Seamlessly integrate ACT! and Microsoft Outlook e-mail, saving you time while allowing you to track vital information on your ACT! Contact Record
Track all customer communications whether they are paper or e-mail
Stay on top of your schedule and prioritize tasks so you are productive
Forecast and track Sales Opportunities for an improved bottom line
Access and report on critical information quickly and easily
Customize ACT! and capture data unique to your business for more insightful business decisions
Meet the needs of your workgroup or team of users sharing data

Sage Pocket
Sage Pocket has 6 modules
Payroll
Income Tax
Leave
Reimbursement
HR Letters
E-mail
Sage Pocket versions
Professional
Premium

Sage Pocket Online modules
The online modules include
Personnel Information Portal
Online Leave Tracking System
Online Claims Management

Sage Pocket: Benefits
Automated monthly and annual returns in respect of PF, ESI, Profession Tax, Income Tax
Set user rights based on security requirements
Import existing data from excel for easy transition
Payroll processing and Pay slip generation
Employee data management
Track employee leave and maintain register
E-mail pay slips, Tax worksheets in PDF format
Define CTC related reimbursements
Create formats and templates for rmployee related HR letters

Sage Pocket Customers
Sundaram Medical Foundation
TVS & Sons
Vestas Wind
Exide Industries
DTDC
TI Cycles
Rane Group

Sage India contacts
Sage Software India (P) Ltd
First Floor
100, Okhla Industrial Estate Phase 3
New Delhi – 110020
Thomas Abraham, Managing Director
Tel: +91 11 40712488
Fax: +91 11 40712486
Rahul Iyer, Brand Manager
[email_address]
www.sagesoftware.co.in

Thank You

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Sage India Corporate Presentation

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