Sage India Corporate Presentation

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About Sage Software India Private Limited. …

About Sage Software India Private Limited.
Sage Software India (P) Ltd is a subsidiary of The Sage Group plc, a leading international supplier of business management software solutions and related products and services for small to mid-sized businesses. Sage Software has over 1000 customers in India for its CRM, ERP, Payroll and HRMS products across industries like, Trading and Distribution, Manufacturing, Services, IT/ITES, Financial Services, Media, Travel & Hospitality and Engineering Services & Projects

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  • 1. Introduction to Sage India
    • May 2009
  • 2. What Sage Does We aspire to be the most admired and respected business software and services provider in the world Sage is a leading supplier of business management software and services to 5.8 million customers worldwide. From small start-ups to larger organisations, we make it easier for companies to manage their business processes
  • 3.
    • Global company with over 14,500 employees worldwide
    • 5.8 million customers worldwide
    • One of the market leaders in the UK, US, Europe and South Asia
    • Made over 40 acquisitions since 1991
    • Work with over 30,000 reseller partners and over 40,000 accountants worldwide
    • Market capitalisation of approximately £2.1 billion
    • Revenue of £1,295m for FY2008
    • Manage around 36,000 customer calls each day
    • Provide advice to customers through 1.7 million support contracts
    Key facts about our organisation
  • 4. How we work Our business is guided by our five principles, which shape everything we do and how we do it.
  • 5. Financial performance fiscal years 2003 - 2008 1,295 688 560 186 202 249 283 300 780 1,158 Revenue EBITA Statutory revenue
  • 6. How do we measure up to our competitors? SAP Infor Others Sage Oracle 14% 28% 7% 41% 4% Microsoft 6% SAP Intuit Others Sage Oracle Microsoft Business management solutions providers In the small business market* Sage is regarded as a clear market leader 12% 21% 9% 49% 3% 6% Gartner, August 2007, Worldwide ERP licence and maintenance revenue by vendor *IDC, October 2006, Worldwide ERP applications 2005 vendor shares, based on ERP revenue small business; <500 employees
  • 7. Sage’s decentralised model provides local focus, with the support of global scale
    • Local focus
    • Empowered local management
    • teams can respond quickly to local competitive and market changes
    • Products and services are
    • developed locally to meet unique fiscal, legal and regulatory environments (not “globalised”)
    • Time to market for innovation in products, services and the business model is substantially reduced
    • Global scale
    • Successful innovations are shared quickly between Sage businesses
    • Global technologies can be shared between local markets
    • Sage can easily take advantage of lowest cost producer markets
    • Sage’s global brand and presence makes it a key business partner
  • 8. The customer experience By being local, by building long-term powerful relationships with customers we can deliver outstanding service which we believe is unmatched in our industry.
    • We stand apart through:
    • The breadth and depth of our offering
    • The flexibility of our solutions
    • Providing services of the highest standard from the best people
    • We aim to:
    • Exceed expectations
    • Deliver extraordinary customer experiences
    • Enable our customers to be truly successful
  • 9. Sage in India
    • Sage has been present in India since 2001
    • Head office in New Delhi with branches in Mumbai, Bangalore and Chennai
    • Over 50 employees in India across Sales, Pre Sales, Technical Support, Professional Services, R&D and Finance
    • Sage has over 50 partners in India who sell and implement its solutions
    • Over 1000 customers use Sage products in India
    • Sage products in India are,
      • Sage Accpac ERP
      • Sage SalesLogix
      • Sage CRM
      • SageCRM.com
      • ACT! by Sage
      • Sage Pocket
  • 10. Sage Accpac ERP
    • Over 40,000 customers worldwide
    • Built on world class, object oriented, multi tiered architecture making it highly configurable and scalable
    • Works on MS Windows
    • Multiple database options that include MS SQL & Oracle
    • Deployment options include Client Server with Remote access via Terminal Services/Citrix
    • Product is a fully integrated application that includes,
      • Accounting and Operations
      • Project & Job Costing
      • Business Analytics
      • Enterprise Reporting
  • 11. Sage Accpac ERP
    • Focus on Manufacturing Segment in India with
      • Accpac Optipro for Discrete
      • Accpac Autosimply for Discrete
      • Accpac Batchmaster for Process
    • Sage Accpac ERP has over 150 customers in India
    • Our customers include
      • Bostik
      • Barco Electronics
      • TeamLease
      • Sonarome
  • 12. Sage CRM Solutions portfolio
    • ACT! by Sage
    • Sage CRM
    • SageCRM.com
    • Sage SalesLogix
  • 13. How ACT! by Sage fits into the portfolio
    • Robust contact and customer management and sales productivity for
      • Individuals
      • Small businesses
      • Functionally defined workgroups
      • Divisions of larger organizations
    Contact & Customer Management Salesforce & Marketing Automation Service & Support Automation Process Automation
  • 14. How Sage CRM & SageCRM.com fit into the portfolio
    • Easy-to-use and fast to deploy feature-rich CRM with configurable business process automation.
    • Access methods include both hosted and deployed models through a web browser.
    Contact & Customer Management Salesforce & Marketing Automation Service & Support Automation Process Automation
  • 15. How Sage SalesLogix fits into the portfolio
    • Integrated Sales, Marketing, Customer Service and Support automation solutions
    • Highly adaptable to organization’s unique CRM business processes
    • Complete CRM solution at low TCO
    Contact & Customer Management Salesforce & Marketing Automation Service & Support Automation Process Automation
  • 16. Sage SalesLogix
    • With more than 300,000 users at 8500 companies worldwide, Sage SalesLogix is the leading CRM solution for medium sized businesses and divisions of large enterprises
    • Sage SalesLogix has the following features,
      • Sales
      • Marketing
      • Customer Service
      • Support
      • Mobile solutions
      • Dashboards & Reporting
      • Application integration
      • Outlook integrations
      • Business Alerts and Notification
  • 17. Sage SalesLogix
    • We have over 50 customers in India across several verticals that include,
      • IT services
      • Media
      • Logistics
      • Hospitality
      • Networking
      • Discrete Manufacturing
      • Brokerages
    • Some of our customers include,
      • NIIT Technologies
      • Blue Dart Express
      • Religare Securities
      • Oberoi Hotels
      • Star News
      • Garware Wall Ropes
  • 18. Sage CRM
    • SageCRM is an easy-to-use, fast-to-deploy on-site CRM solution with out-of-the-box but configurable business processes. It provides enterprise-wide access to vital customer information—anytime, anywhere—so you can manage your business with an integrated approach to inside and field sales automation, customer care, and marketing.
    • Some of our customers include,
      • Ezeego1.com
      • Religare Macquarie
  • 19. SageCRM.com
    • SageCRM.com – The On Demand CRM Solution of Choice SageCRM.com is an easy-to-use on demand CRM solution that provides enterprise-wide access to vital customer information — anytime, anywhere — so you can manage your business with an integrated approach to field sales, inside sales, customer care, and marketing.
      • Starts @ Rs 33 per user per day
    • http:// in.sagecrm.com
  • 20. ACT! by Sage
    • With more than 2.8 million individual users and 43,000 corporate customers, ACT! is the #1 selling contact and customer manager worldwide.
    • What can ACT! help you do?
      • Centralize critical customer information
      • Manage Contacts at the Company/Account level for a complete customer view
      • Utilize Contact and Company Notes and History to track every relationship detail
      • Organize Contacts into Groups based on key actionable criteria
      • Seamlessly integrate ACT! and Microsoft Outlook e-mail, saving you time while allowing you to track vital information on your ACT! Contact Record
      • Track all customer communications whether they are paper or e-mail
      • Stay on top of your schedule and prioritize tasks so you are productive
      • Forecast and track Sales Opportunities for an improved bottom line
      • Access and report on critical information quickly and easily
      • Customize ACT! and capture data unique to your business for more insightful business decisions
      • Meet the needs of your workgroup or team of users sharing data
  • 21. Sage Pocket
    • Sage Pocket has 6 modules
      • Payroll
      • Income Tax
      • Leave
      • Reimbursement
      • HR Letters
      • E-mail
    • Sage Pocket versions
      • Professional
      • Premium
  • 22. Sage Pocket Online modules
    • The online modules include
      • Personnel Information Portal
      • Online Leave Tracking System
      • Online Claims Management
  • 23. Sage Pocket: Benefits
    • Automated monthly and annual returns in respect of PF, ESI, Profession Tax, Income Tax
    • Set user rights based on security requirements
    • Import existing data from excel for easy transition
    • Payroll processing and Pay slip generation
    • Employee data management
    • Track employee leave and maintain register
    • E-mail pay slips, Tax worksheets in PDF format
    • Define CTC related reimbursements
    • Create formats and templates for rmployee related HR letters
  • 24. Sage Pocket Customers
    • Sundaram Medical Foundation
    • TVS & Sons
    • Vestas Wind
    • Exide Industries
    • DTDC
    • TI Cycles
    • Rane Group
  • 25. Sage India contacts
    • Sage Software India (P) Ltd
    • First Floor
    • 100, Okhla Industrial Estate Phase 3
    • New Delhi – 110020
    • Thomas Abraham, Managing Director
    • Tel: +91 11 40712488
    • Fax: +91 11 40712486
    • Rahul Iyer, Brand Manager
    • [email_address]
    • www.sagesoftware.co.in
  • 26. Thank You