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How To Increase Productivity With Mobile CRM
 

How To Increase Productivity With Mobile CRM

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Understand Mobile CRM in more detail. We give you 10 great reasons why your business should be using mobile crm.

Understand Mobile CRM in more detail. We give you 10 great reasons why your business should be using mobile crm.

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    How To Increase Productivity With Mobile CRM How To Increase Productivity With Mobile CRM Presentation Transcript

    • sagecrm.com Sage CRM Increase your business productivity with mobile CRM
    • sagecrm.com Mobile CRM is here… are you ready? – By 2016, more than 1.6 billion smart mobile devices will be purchased globally. – Two-thirds of the mobile workforce will own a smartphone, and 40% of the workforce will be mobile. – Two years from now, 20% of sales organisations will use tablets as the primary mobile platform for their field sales force. – By 2018, 70% of mobile workers will use a tablet or a hybrid device that has tablet-like characteristics. – By 2014, 82% of organisations will have a mobile work style strategy in place and that 62% currently employ one – Business need to adopt these technologies to enable mobile workers be more effective in their jobs
    • sagecrm.com What is mobile CRM? Imagine everyone in your organisation having immediate access - anytime, anywhere - to the information they need, when they need it. Mobile CRM is designed to put detailed customer information at your fingertips and enable you to perform key actions quickly wherever you are. Providing sales people with mobile device access to CRM drives a 14.6% productivity increase
    • sagecrm.com #1 #2 #3 #4 How can mobile CRM make a difference to your business? Here’s 10 reasons to go mobile Close more sales, and in less time With immediate access to information, customer history and much more, your sales reps are armed with everything they need to do business in real-time and close sales when on the road or at customer sites. Increase the performance of your sales team Having real-time CRM access anywhere, anytime, your sales staff can quickly respond to customer requests, manage appointments and update opportunities on the go! Build stronger customer relationships With customer history, call notes and case information at your fingertips, you can make the most of every customer visit, strengthening your customer relationships and building greater customer satisfaction. Increase users adoption Allowing your staff to use the mobile device that they are most familiar with can help them to become more comfortable with your CRM system.
    • sagecrm.com #5 #6 #7 #8 How can mobile CRM make a difference to your business? Here’s 10 reasons to go mobile Reduce the need for multiple calls from the road With real-time access to critical customer information, your staff can update and view information when on the road, avoiding the need for follow- up calls to customers, calls to the office or visits to the office at the end of each day. Avoid the need for timely paperwork By using mobile devices to document the outcome of customer meetings or service calls, your staff can eliminate timely paperwork and transmit information directly to the required departments. Increase the productivity of your service teams With full case history at their fingertips, your service staff can get to work immediately on arrival at customer sites, eliminating the need to ask multiple questions about issues which have already been logged. Reduce data errors and increase real-time availability With mobile access, you can reduce the number of sources of data entry, resulting in reduced errors, improved data accuracy and increased real-time data availability
    • sagecrm.com #9 #10 How can mobile CRM make a difference to your business? Here’s 10 reasons to go mobile Make more informed decisions With all the information you need at your fingertips, you and your staff have the insight to make more informed business decisions, resulting in more positive outcomes. Deliver exceptional service Keep up-to-date on critical customer information when on the road, so when your customers make contact you are always in the know!
    • sagecrm.com Mobilise your workforce with Sage CRM
    • sagecrm.com How can Sage CRM mobile solutions benefit your business? Easy to learn and use, Sage CRM’s mobile solution has an attractive, task-oriented user interface designed to put detailed customer information at your fingertips and enable you to perform key actions quickly • Fully web-based for anytime, anywhere access. • Web access from any mobile device with an optimised iPhone/Android™/Tablet experience. • Security and territory management so the right people have access to the right data at all times. • 24hr access to up-to-date calendar and contacts regardless of device or location thanks to tight Microsoft Exchange integration.
    • sagecrm.com Sage CRM Our new mobile apps at a glance Sage CRM Sales Lite For sales users on the road who need up-to-date information on their phone, even when out of coverage. Sage CRM Sales Lite gives users mobile access to their Sage CRM data, tasks and appointments, and integrates the iPhone allowing users to track and log outbound calls, email and SMS activities Sage CRM Sales Tracker Sage CRM Sales Tracker for Windows 8 gives users access to their Sage CRM company, person & opportunity records from their Windows 8 Tablet device. Users can even build a watch list of opportunities key to their pipeline. Sage CRM Sales Tracker can also be accessed via a Windows 8 PC.
    • sagecrm.com New Sage CRM iPhone app Sage CRM Sales Lite for iPhone – Access vital customer information even when out of coverage. – Read-only offline access to People and Opportunities – Read-only access to Tasks and Appointments – Native iPhone Integration: Ability to track and log outbound calls, email and SMS activities – Read-only access to History / Favourites (Opportunities and Communications) – Integration with native iPhone maps to track sales appointments – Ability to add Notes and Photos to Contacts and Opportunities Features Include:
    • sagecrm.com New Windows 8 App Sage CRM Sales Tracker for Windows8 – Download Company, Person and Opportunity records to their Windows Tablet device – View their Opportunities displayed in a pie chart broken down by stage – View a list of the most recently added Opportunities, Companies and People that have access to. – Build a Watch list - a list of opportunities, company and person records that are key to their pipeline. – Drill down to record details to get a full picture of the opportunity they are working with Features Include:
    • sagecrm.com See for yourself the difference that mobile CRM could make to your business Visit www.sagecrm.com and sign up for a free 30 day trial Get Social with Sage CRM & stay up to date