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So everyone knows that the best way to get your message across in an e-learning course is to show you mean business and know your stuff by adopting an authoritative, intellectual and formal tone, right?
Wrong. People – and your learners are people, after all – learn best when they receive information in a conversational tone, not when they are confronted with fancy grammatical constructions, intimidating legalese and incomprehensible jargon.
In this article, Stephanie Dedhar – an instructional designer at Saffron Interactive and a regular contributor to the Spicy Learning Blog – sets out a convincing argument for banishing the business speak and injecting a little life into your e-learning.