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Value first corporate presentation

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  • 1. Discover the power of communication.. with the leader in Enterprise Mobility Solutions
  • 2. Introducing Value First
    • ValueFirst, established in the year 2003, acts as a Virtual Mobile Operator with clear focus on delivering messaging services.
    • Today, ValueFirst is a leading Enterprise Value Added Services company providing seamless, end-to-end business communication solutions to its clients across the globe on various platforms like SMS, Voice, USSD and WAP – making it the only complete business communication device and platform in India.
    • ValueFirst is headquartered in Gurgaon, with regional offices in Mumbai, Chennai & Kolkata and sales offices in Bangalore & Hyderabad.
    • ValueFirst has a global market presence in Barbados, Bhutan, India, Lebanon, Middle East, Nigeria and Pakistan.
  • 3. “ Leading Enterprise VAS Company”
  • 4. You would be glad to know… 200 crore
  • 5. Customer Delight- Whatever it takes Speed
    • Lightening Fast SMS; Over 2oo crore SMS per month
  • 6. Value First Group Overview
    • ValueFirst Messaging
    Enterprise Messaging Enterprise Voice Operator VAS M-Commerce Mobile Marketing Mobile Apps Proximity Marketing Voice/ VOIP EnterpriseUSSD Social Media
  • 7. Value First Business Verticals
  • 8.  
  • 9.
    • ValueFirst Enterprise Mobility Solutions can be broadly categorised into:
    • Enterprise Messaging Solutions
    • ValueFirst provides end-to-end mobile data services from back-end enterprise integration to application hosting to dedicated connectivity with the SMSC's of multiple GSM/CDMA operators in host of countries
    • USP: Intelligent Web and Desktop messaging applications to suit your business needs
    • Enterprise Voice Solutions
    • ValueFirst ValueCallz is a comprehensive Voice Broadcasting Platform that broadcasts any pre-recorded interactive voice simultaneously to many individuals
    • A state of the art voice suite, processes and broadcasts voice messages to fulfill any customer need related to voice communications
    • USP: Smart and stable voice broadcast platform and inbound dialing (IBD) facility with simple to integrated SMS and IVR solutions
    • Enterprise Mobile Applications & Proximity Marketing (Blue Tooth)
    • ValueFirst can build bespoke mobile applications to fulfill the unique mobility requirements of a corporate customer for J2ME, iPhone, Android and Blackberry mobile phones. Some typical examples are Sales Force Automation, Field Service Automation, Insurance Premium Calculator, Mobile Banking Applications etc.
    • USP: Mobile Applications are offered on a per month per user license model eliminating upfront costs
  • 10. Messaging Suite from Value First
  • 11.
    • Enterprise Voice Solutions
    • ValueFirst ValueCallz is a comprehensive Voice Broadcasting Platform that broadcasts any pre-recorded interactive voice simultaneously to many individuals
    • A state of the art voice suite, processes and broadcasts voice messages to fulfill any customer need related to voice communications
    • USP: Smart and stable voice broadcast platform and inbound dialing (IBD) facility with simple to integrated SMS and IVR solutions
  • 12.
    • Enterprise Mobile Application & Proximity Marketing (BlueTooth)
    • ValueFirst can build bespoke mobile applications to fulfill the unique mobility requirements of a corporate customer for J2ME, iPhone, Android and Blackberry mobile phones. Some typical examples are Sales Force Automation, Field Service Automation, Insurance Premium Calculator, Mobile Banking Applications, etc.
    • USP: Mobile Applications are offered on a per month per user license model eliminating upfront costs
  • 13.  
  • 14. Why Mobile Marketing ?
    • Mobile Marketing allow brands and agencies to achieve very specific customer penetration via execution of effective campaigns on opt-in communities which are highly profiled on the basis of location, demography, category and context.
    • USP: Highly effective and interactive marketing medium with targeted communication for all your marketing activities
    • Partial Partner’s List:
  • 15. Our Offerings
  • 16.  
  • 17. M - Commerce
    • M-Commerce is a mobile payment platform for merchants and enterprises that enables them to receive payments from their customers via mobile phones. Some key features:
    • • Secure platform – PCI-DSS compliant
    • • Payment via SMS-IVR combination
    • • Payment via IVR
    • • Payment via internet-IVR combination
    • USP: Secure platform with low cost transactions
    • Partner’s Who Trust Us:
  • 18.  
  • 19. Operator/Consumer VAS
    • ValueFirst creates, aggregates and distributes content to multiple mobile operators through STK,
    • Subscription and WAP services
    • ValueFirst offers interactive content & gaming services on its Short Code 56070 / 56677 with great
    • in-house expertise and strategic partnerships
    • USP: Redefining boredom busting!
  • 20. Telecom Partners
  • 21. Why choose Value First ?
  • 22. Secure SMS Gateway Company A NEA funded company. Largest Web based enterprise product in the world. A2P traffic of over 200 crore SMS in a month . Over 3000 customers who trust us. Team A management team having more than 30 years experience in Mobility solutions Reach Global reach because of connectivity with multiple operators and protocols Architecture A scalable and intelligent messaging platform capable of least cost routing and billing Integration Pace API’s capable of integrating with any XML/COM compliant application Application Capability to provide 2 way messaging via short codes / long codes Administration Delivery notifications and Comprehensive MIS of messages with remote administration Security Supports transactions in a complete secure mode with verification by THWATE Cost Effective Offers services on an Application Service Provider model, Total cost of ownership is low
  • 23. Partners who trust us
  • 24. Customer Success Stories Client Business Need Solution To fulfill corporate communication needs, Apollo tyres was looking for a mobility solution to integrate seamlessly with the SAP and seek response from dealers which goes directly to the corporate ERP. Another concern was to build a strong dealer network and to automatically track order delivery and order status inquiry process. ValueFirst Velocity with Business Rules Engine ensures that the reminders are sent as and when they are required. ValueFirst SAP Plug-in enables the Velocity Plus application to connect with SAP and enable a smooth and secure flow of information to the mobile channel. HP offers Dial-a-Cartridge service wherein a customer can call up a toll free number and order a cartridge. The requirement was to: • Place instant order to the dealer nearest to the customer location • Receive acknowledgement that the product has been delivered to the intended customer HP’s call-center servers generate an order message when a new order is placed. These messages are directed to ValueFirst AirMail servers as email. The AirMail servers forward the incoming email messages to the intended recipients and dealers in the form of SMS. Dabur wanted to manage and enhance its communication process with the dealers, distributors and sales force located at distant places. For this they needed a speedy, cost effective and reliable mode of communication suitable to their business needs. ValueFirst proposed its best-in-class application- ValueFirst VelocityPlus, along with a Virtual Mobile Number (VMN) . Through this they could send reminders, synchronize resources, send updates and exchange essential information cost effectively.
  • 25. Client Business Need Solution Sony was seeking a mobility solution to integrate into their existing CRM (Talisma) for automating the communication process with their customers, stake holders and prospects alike for various promotional and other communication. ValueFirst proposed, ValueFirst API for integrating SMS capabilities into its CRM (Talisma). ValueFirst API enables Sony to send automated and real time status on complaints, product packaging and delivery, etc. to their customers, distributors, dealers and other merchants. Fortis aims at providing quality and affordable medical care to its patients, spreading its services to reach out the distant communities. With this motive, Fortis required an automated system so as to enhance communication process with its patients. Fortis wanted to keep the patients and doctors informed about their appointments and occupancy in the hospital. ValueFirst Velocity enables Fortis to keep the patients and doctors informed about their appointments over SMS. Doctors are empowered to send lab reports to the respective patients via SMS. With the growing competition in the banking industry, Royal Sundaram wanted some automated mechanism to maintain a continual relationship with the existing customers and also update its customers about the latest offers, premium dues, payment reminders and insurance alerts. ValueFirst proposed, ValueFirst VelocityPlus combined with a 10-digit Virtual Mobile Number. Company is now empowered to send premium reminders, insurance alerts, policy updates and essential information to its customers through SMS
  • 26. Client Business Need Solution SBI wanted to change outdated front and back end processes to modern customer friendly processes to help improve the total customer experience. The bank was looking for a mobility solution which could automate the communication process with its employees and customers located at distant places in order to make their communication better and updated. ValueFirst proposed, ValueFirst Excel Plug-ins as the solution. The solution automate the communication process on various aspects like internal communication, HRD and recruitment, audit, cheque clearance notifications to its regional business units as well as the rural customers. As most of the people are not online 24X7, eBay wanted the buyers and sellers to be informed instantly about any auction taking place online. eBay also wanted a solution which has alternate means of verifying the user to prevent any possible frauds in trading. Further, eBay needed a solution which not only seamlessly integrates with its complex system but is also highly secure and reliable.
    • ValueFirst proposed, ValueFirst API for integrating SMS capabilities into its application.
    • eBay send alerts related to auctions to the buyer
    • community prior to the start of auction
    • Verification of new user by sending password as
    • SMS to the user’s mobile number
    • Kanbay has installed high performance Unix boxes, processing critical business data, at various client locations. The requirement was to:
    • Report system failure to the service engineers
    • Receive acknowledgement that the report has been
    • delivered to the recipient
    ValueFirst AirMail , integrated with remote servers, generates SOS messages in case of a system failure. These messages are directed to AirMail servers as email. The AirMail servers forward the incoming emails to the intended recipients in the form of SMS.
  • 27.
    • Thank you!
    For related queries, feel free to contact at [email_address]