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Legal & General Perfects Training & Certification Using Saba

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Overview …

Overview
Lupin Limited is an innovation-led transnational pharmaceutical company producing a wide range of quality generic and branded formulations for the world's developed and developing markets. They are the fifth-largest and fastest growing generics player in the U.S. - the only Asian company to achieve that distinction – and the fastest growing top 10 pharmaceutical player in India, Japan, and South Africa. Learn how they use Saba to accelerate the consistency of training across the organization.

Business Challenge
Lupin Limited wanted to migrate from a traditional manual training program to a proactive, user-driven, online learning environment with a view to meet regulatory and customer audit specifications with regard to personnel training and certification. This would encompass an internal user base of more than 4,500 Lupin personnel and aim to realise greater internal efficiencies and stay current with global quality and manufacturing best practices.

Business Benefits
-Improve consistency of training across the organisation
-Create a centralized repository of all learning content and assessment tasks
-Board acceptance and accurate tracking with depth reporting
-Improve efficiencies with audit reporting and record management

Published in: Technology

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  • 1. Case Study Legal & General Group Legal & General Leverages Saba’s Solutions to Administer Mandatory Training and Certifications for its Country-Wide Workforce Industry Financial Services Challenge Legal & General needed a better way to ensure that its employees and network of business partners in the United Kingdom (UK) were fulfilling their mandatory training requirements and obtaining certifications required to sell a wide range of regulated financial services products Benefits ƒƒ Improves management of all classroom-based training through the Saba Learning Management Suite ƒƒ Tracks status of required mandatory training or certifications for employees and Business Partners ƒƒ Provides a comprehensive library resource ensuring easy access to content and improved communication ƒƒ Enables Legal & General to develop the majority of learning content internally, greatly reducing costs Solutions ƒƒ Saba Learning Management Suite ƒƒ Saba Publisher The Legal & General Group, established in 1836, is one of the UK’s leading financial services companies. As of 30 June 2011, they were responsible for investing £370 billion worldwide on behalf of investors, policyholders and shareholders and had over seven million customers in the UK for life assurance, pensions, investments and general insurance plans. Legal & General is also one of the biggest providers of index-tracking investments in the UK, managing £232 billion as at 30 June 2011. “ Saba Learning Management Suite was deployed very quickly which enabled us to integrate it into our ” business processes within a year. Gerry Simpson In the early 2000s, Legal & General was finding it increasingly challenging to ensure its employees and sales agents were completing the training and obtaining the necessary certifications required to operate in a heavily regulated industry. “Before using Saba Learning Management Suite, employees and business partners were expected to complete their training and print their own certificates at the end of each course,” said Gerry Simpson, HR Technology Manager with Legal & General. “That simply wasn’t a very realistic way to ensure people were getting the training they needed.” HR Technology Manager Legal & General Managing the Learning Process More Effectively Legal & General has implemented the Saba Learning Management Suite 5.5 SP1 in the Cloud. Calling it “The Learning Network,” Legal & General relies on Saba to manage and track learning provided to more than 8,000 licensed agents and employees annually. Business partners must be re-tested and certified on the firm’s licensed products every two years and these assessments are now fully tracked within Saba Learning Management Suite to ensure a complete picture of learning and assessment is maintained in a single place. “Saba Learning Management Suite provides us an accurate picture of what training has been completed by our employees and business partners.” commented Simpson.
  • 2. Case Study n Legal & General Group Significant Content Development Savings With the help of Saba Publisher and a small internal team, Legal & General now develops a high percentage of its learning courses and materials in-house — generating significant cost savings. The Future In addition to the Saba Learning Management Suite, Legal & General is now exploring the Saba Talent Management Suite. The seamless integration between the two solutions provides Legal & General with a fully consolidated view of their HR Systems, improving overall ease of use and efficiency. “Our goal is to ensure that we really make the most of our Saba solution and use it widely within the company. We are also looking at Saba Testing & Assessment, which will further improve our business processes.” concluded Simpson. “ More importantly, everything our content developers do is easily embedded in Saba Publisher — it’s just a great content assembly tool. Saba Publisher alone has provided us with an excellent return on investment. ” Gerry Simpson HR Technology Manager Legal & General Saba enables organizations to build a transformative workplace where they can leverage their people networks to become more competitive through innovation, speed, agility, and trust. © 2012 Saba Software, Inc. All rights reserved. Saba, the Saba logo, and the marks relating to Saba products and services referenced herein are either trademarks or registered trademarks of Saba Software, Inc. or its affiliates. All other trademarks are the property of their respective owners. Saba | 2400 Bridge Parkway | Redwood Shores | CA 94065-1166 USA | (+1) 877.SABA.101 or (+1) 650.779.2791 | www.saba.com cs11/12