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RE-ACT @ Crossfield
 

RE-ACT @ Crossfield

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Crossfield Pro*Doc school presentation - Alpine Rendez-vous, Villard de Lans (France), 30 January 2013

Crossfield Pro*Doc school presentation - Alpine Rendez-vous, Villard de Lans (France), 30 January 2013

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    RE-ACT @ Crossfield RE-ACT @ Crossfield Presentation Transcript

    • Social RE presentations ofCommunity Multimedia Centresin Mozambique and ACT ionsfor improvement S a r a Va n n i n i NewMinE Lab Università della Svizzera italiana Lugano, Switzerland
    • What are the SocialRepresentations of CMCs inMozambique? Social Representations Theory (Moscovici, 1963) Analysis (mixed methods): work in progress...
    • radio telecentre
    • …fostering equitable a c c ess t o i nf or m ation a n d k now l edge f or de ve l opm e nt , reduce the digital divide,promote social inclusion, public participation, education, agriculture, health, etc. U N E S C O, 2 0 0 0
    • CommunityMultimedia CentresinMozambique(2011)
    • Local Perspectives
    • Social Representations Moscovici, 1963
    • Social Representations systems of values, ideas and practices, that are shared among a given social group Moscovici, 1963
    • doubl e function enable individuals to orientate themselves and interpret their world provide a code that enable communication among the members of a community
    • objectsubject group
    • intersubjectivity: need to be in relationshipwith others to give meaning to the object; the individual perception and the socio-cultural context are not separated. object subject group
    • cognitive polyphasia: no mere reproduction ofthe external reality, development and negotiationof SRs lead to contradictions and conflicts: agency and creative power of the human being are allowed.
    • dialectic: both prescriptive on human behaviourand a product of human agency: tradition vs change, agency vs structure.
    • Toblerone Model Bauer & Gaskell, 1999
    • IdeasValuesPractices
    • Ideas Semi-structured Interviews PicturesValues Focus Groups QuestionnairesPractices
    • Ideas Semi-structured Interviews PicturesValues Focus Groups QuestionnairesPractices
    • Semi-structured Interviews Pictures 2 initiating agencies 57 staff members 95 CMC users Focus Groups 72 radio-only users 8 non-users Questionnaires 110+ hours
    • Semi-structured InterviewsComputer-aidedContent Analysis(T-Lab)ManualContent Analysis(N-Vivo)
    • Computer-aidedContent Analysis(T-Lab)
    • Lexical Universes
    • Lexical Universes Thematic Analysis (bisectingK-means clustering)
    • Lexical Universes ECU ECU ECU ECU ECU ECU ECU ECU ECU
    • Lexical Universes ECU ECU ECU ECU ECU ECU ECU ECU ECU min. 3 co-occurrences
    • Lexical Universes ECU ECU ECU ECU ECU ECU 6 Thematic ECU ECU Clusters ECU
    • Thematic Clusters Clusters 1 2 3 4 5 6Weight 19.4% 15.2% 17.1% 25.0% 15.2% 8.1% “What we sell is The radio experience Computers as photocopies”: an Molding the polis through Learning informatics of the users: The CMC as aThemes possibly connected instrumental look at the community radio. at the telecentre. information, training bureaucratic capsule. typewriters. the services of and leisure. telecentres. Education: few no schooling and Age: few older than Age: older than 30 Age: older than 30 Age: older than 40; primary Status: U- 40; and 40; and 40; CMC; Status: initiating Education: primary school Education: not Education: University Location: Quelimane. agencies, staff and University; present no-schooling; and high school; Status: U-RC, non- members, U-CMC;Variables users. Status: initiating Location: few Location: Cuamba. Status: non-users; agencies, staff Quelimane. members. Location: Chiure, Cuamba, Ilha, Quelimane, and Xinavane. CMC, management, committee, computer, internet, program, listen to, service, telecenter, association, use, learn, surf, district, community, informatics, class, music, like, children, center, photocopies, coordinator, machine, write,Lemmas information, radio, classroom, training, speak, radio, news, multimedia, volunteers, work, fiddle, explain, government, change. English. participating, calling, communitarian, UNESCO, pay, money, investigate, school, home. document. collaborator, world. manager, training, managing.
    • district community changegovernment information radio
    • district community change government information radioMolding the πόλις through the community radio
    • “A community radio is an institution for information with the vocation of letting the community receive the necessary information, the information that is important for its conviviality, for its interaction, it is an institution that creates an opportunity for the people to interact with one another and with other people at the international level”Molding the πόλις through the community radio
    • class informaticsclassroom training English
    • class informatics classroom training EnglishLearning informatics at the telecentre
    • “It is important because we learn to know what a computer is, we learn computer programs, we study the computer as well, but it is much more a honor for Xinavane, we now know that we have informatics courses.”Learning informatics at the telecentre
    • use computer learn internetsurf write machine fiddle explain school investigate world
    • use computer learn internet surf write machine fiddle explain school investigate worldComputers as possibly connected typewriters
    • “Internet is a page of the broadband [...], there is mobile Internet, there is fix Internet that is the one of the computers, it is Internet that you use when sitting in an appropriate site, mobile Internet is the Internet that you surf from your phone, and wherever you are you can surf.”Computers as possibly connected typewriters
    • program music participatingspeak listen to home children like radio calling news
    • program music participating soeak listen to home children like radio calling newsThe radio experience of the users: information,education and leisure
    • “In the radio what I like at most are informative programs, as for example programs about sport, about information of what happens at the local level, as well as at the national and the international level, I also like more programs for children, other programs as music ones, I like entertainment in this case.”The radio experience of the users: information,training and leisure
    • service centremultimedia communitarian telecentre photocopies
    • service centre multimedia communitarian telecentre photocopies“What we sell is photocopies”: an instrumental look at the services of telecentres
    • “I would say the telecentre is a place where we canhave some services, the services are, for example,those services of photocopies, printing and typing,services that can help this very same community tohave something more organized, for example everyperson that can read and write has a different kind ofhandwriting, can you imagine.”“What we sell is photocopies”: an instrumental look at the services of telecentres
    • association pay coordinatorvolunteers work manager management CMC UNESCO committeecollaborator money managing training
    • association pay coordinatorvolunteers work manager management CMC UNESCO committeecollaborator money managing training The CMC as a bureaucratic capsule
    • “Well, when I came here my activity was to restore theCMC, it was not working properly, there wererelationship problems in between volunteers andmember of the directive board of the CMC radio, alsothere was no transparency in terms of publicmanagement in the CMC, the money, the assets, therewas no transparency, and the last issue we becameaware of was that the CMC does not make money.” The CMC as a bureaucratic capsule
    • Thematic Clusters Clusters 1 2 3 4 5 6Weight 19.4% 15.2% 17.1% 25.0% 15.2% 8.1% “What we sell is The radio experience Computers as photocopies”: an Molding the polis through Learning informatics of the users: The CMC as aThemes possibly connected instrumental look at the community radio. at the telecentre. information, training bureaucratic capsule. typewriters. the services of and leisure. telecentres. Education: few no schooling and Age: few older than Age: older than 30 Age: older than 30 Age: older than 40; primary Status: U- 40; and 40; and 40; CMC; Status: initiating Education: primary school Education: not Education: University Location: Quelimane. agencies, staff and University; present no-schooling; and high school; Status: U-RC, non- members, U-CMC;Variables users. Status: initiating Location: few Location: Cuamba. Status: non-users; agencies, staff Quelimane. members. Location: Chiure, Cuamba, Ilha, Quelimane, and Xinavane. CMC, management, committee, computer, internet, program, listen to, service, telecenter, association, use, learn, surf, district, community, informatics, class, music, like, children, center, photocopies, coordinator, machine, write,Lemmas information, radio, classroom, training, speak, radio, news, multimedia, volunteers, work, fiddle, explain, government, change. English. participating, calling, communitarian, UNESCO, pay, money, investigate, school, home. document. collaborator, world. manager, training, managing.
    • Thematic Clusters Clusters 1 2 3 4 5 6Weight 19.4% 15.2% 17.1% 25.0% 15.2% 8.1% “What we sell is The radio experience Computers as photocopies”: an Molding the polis through Learning informatics of the users: The CMC as aThemes possibly connected instrumental look at the community radio. at the telecentre. information, training bureaucratic capsule. typewriters. the services of and leisure. telecentres. Education: few no schooling and Age: few older than Age: older than 30 Age: older than 30 Age: older than 40; primary Status: U- 40; and 40; and 40; CMC; Status: initiating Education: primary school Education: not Education: University Location: Quelimane. agencies, staff and University; present no-schooling; and high school; Status: U-RC, non- members, U-CMC;Variables users. Status: initiating Location: few Location: Cuamba. Status: non-users; agencies, staff Quelimane. members. Location: Chiure, Cuamba, Ilha, Quelimane, and Xinavane. CMC, management, committee, computer, internet, program, listen to, service, telecenter, association, use, learn, surf, district, community, informatics, class, music, like, children, center, photocopies, coordinator, machine, write,Lemmas information, radio, classroom, training, speak, radio, news, multimedia, volunteers, work, fiddle, explain, government, change. English. participating, calling, communitarian, UNESCO, pay, money, investigate, school, home. document. collaborator, world. manager, training, managing.
    • Thematic Clusters Clusters 1 2 3 4 5 6Weight 19.4% 15.2% 17.1% 25.0% 15.2% 8.1% “What we sell is The radio experience Computers as photocopies”: an Molding the polis through Learning informatics of the users: The CMC as aThemes possibly connected instrumental look at the community radio. at the telecentre. information, training bureaucratic capsule. typewriters. the services of and leisure. telecentres. Education: few no schooling and Age: few older than Age: older than 30 Age: older than 30 Age: older than 40; primary Status: U- 40; and 40; and 40; CMC; Status: initiating Education: primary school Education: not Education: University Location: Quelimane. agencies, staff and University; present no-schooling; and high school; Status: U-RC, non- members, U-CMC;Variables users. Status: initiating Location: few Location: Cuamba. Status: non-users; agencies, staff Quelimane. members. Location: Chiure, Cuamba, Ilha, Quelimane, and Xinavane. CMC, management, committee, computer, internet, program, listen to, service, telecenter, association, use, learn, surf, district, community, informatics, class, music, like, children, center, photocopies, coordinator, machine, write,Lemmas information, radio, classroom, training, speak, radio, news, multimedia, volunteers, work, fiddle, explain, government, change. English. participating, calling, communitarian, UNESCO, pay, money, investigate, school, home. document. collaborator, world. manager, training, managing.
    • Thematic Clusters Clusters 1 2 3 4 5 6Weight 19.4% 15.2% 17.1% 25.0% 15.2% 8.1% “What we sell is The radio experience Computers as photocopies”: an Molding the polis through Learning informatics of the users: The CMC as aThemes possibly connected instrumental look at the community radio. at the telecentre. information, training bureaucratic capsule. typewriters. the services of and leisure. telecentres. Education: few no schooling and Age: few older than Age: older than 30 Age: older than 30 Age: older than 40; primary Status: U- 40; and 40; and 40; CMC; Status: initiating Education: primary school Education: not Education: University Location: Quelimane. agencies, staff and University; present no-schooling; and high school; Status: U-RC, non- members, U-CMC;Variables users. Status: initiating Location: few Location: Cuamba. Status: non-users; agencies, staff Quelimane. members. Location: Chiure, Cuamba, Ilha, Quelimane, and Xinavane. CMC, management, committee, computer, internet, program, listen to, service, telecenter, association, use, learn, surf, district, community, informatics, class, music, like, children, center, photocopies, coordinator, machine, write,Lemmas information, radio, classroom, training, speak, radio, news, multimedia, volunteers, work, fiddle, explain, government, change. English. participating, calling, communitarian, UNESCO, pay, money, investigate, school, home. document. collaborator, world. manager, training, managing.
    • Thematic Clusters Clusters 1 2 3 4 5 6Weight 19.4% 15.2% 17.1% 25.0% 15.2% 8.1% “What we sell is The radio experience Computers as photocopies”: an Molding the polis through Learning informatics of the users: The CMC as aThemes possibly connected instrumental look at the community radio. at the telecentre. information, training bureaucratic capsule. typewriters. the services of and leisure. telecentres. Education: few no schooling and Age: few older than Age: older than 30 Age: older than 30 Age: older than 40; primary Status: U- 40; and 40; and 40; CMC; Status: initiating Education: primary school Education: not Education: University Location: Quelimane. agencies, staff and University; present no-schooling; and high school; Status: U-RC, non- members, U-CMC;Variables users. Status: initiating Location: few Location: Cuamba. Status: non-users; agencies, staff Quelimane. members. Location: Chiure, Cuamba, Ilha, Quelimane, and Xinavane. CMC, management, committee, computer, internet, program, listen to, service, telecenter, association, use, learn, surf, district, community, informatics, class, music, like, children, center, photocopies, coordinator, machine, write,Lemmas information, radio, classroom, training, speak, radio, news, multimedia, volunteers, work, fiddle, explain, government, change. English. participating, calling, communitarian, UNESCO, pay, money, investigate, school, home. document. collaborator, world. manager, training, managing.
    • Thematic Clusters Clusters 1 2 3 4 5 6Weight 19.4% 15.2% 17.1% 25.0% 15.2% 8.1% “What we sell is The radio experience Computers as photocopies”: an Molding the polis through Learning informatics of the users: The CMC as aThemes possibly connected instrumental look at the community radio. at the telecentre. information, training bureaucratic capsule. typewriters. the services of and leisure. telecentres. Education: few no schooling and Age: few older than Age: older than 30 Age: older than 30 Age: older than 40; primary Status: U- 40; and 40; and 40; CMC; Status: initiating Education: primary school Education: not Education: University Location: Quelimane. agencies, staff and University; present no-schooling; and high school; Status: U-RC, non- members, U-CMC;Variables users. Status: initiating Location: few Location: Cuamba. Status: non-users; agencies, staff Quelimane. members. Location: Chiure, Cuamba, Ilha, Quelimane, and Xinavane. CMC, management, committee, computer, internet, program, listen to, service, telecenter, association, use, learn, surf, district, community, informatics, class, music, like, children, center, photocopies, coordinator, machine, write,Lemmas information, radio, classroom, training, speak, radio, news, multimedia, volunteers, work, fiddle, explain, government, change. English. participating, calling, communitarian, UNESCO, pay, money, investigate, school, home. document. collaborator, world. manager, training, managing.
    • Clusters by Interviewees’ typology 13.8% 19.4% 16.6% 20.1% 27.8% 11.1% 8.7% 21.1% 14.3% 10.5% 30.6% 22.3% 14.8% 10.9% 19.9% 10.2% 20.1% 14.3% 40.9% 29.1% 41.7% 19.1% 26.3% 7.5% 11.6% 11.6% 0.0% 2.8% 1.2% 1.7%Non-Users U-RC U-CMC Staff Agencies Representatives
    • Semi-structured InterviewsManualContent Analysis(N-Vivo)
    • CMC interpretative model Values Ideas Practices PeopleBenefits of the CMC; Definitions of CMC, Community Interviewee mediaBenefits of ICTs; Community Radio, involvement/ support exposure;Motivation to work in Telecentre, computer, in the CMC; Staff Training.CMC; Internet ; Promotion of CMC;Motivation to use Improvements needed Synergies the CMC isCMC; in/ challenges for the able to create;Reasons not to use CMC; Usages of theCMC. Local denomination of Community Radio; CMC; Usages of the Services of the Telecentre. Community Radio; Services of the Telecentre; Services working properly.
    • CMC interpretative model Values Ideas Practices PeopleBenefits of the CMC; Definitions of CMC, Community Interviewee mediaBenefits of ICTs; Community Radio, involvement/ support exposure;Motivation to work in Telecentre, computer, in the CMC; Staff Training.CMC; Internet ; Promotion of CMC;Motivation to use Improvements needed Synergies the CMC isCMC; in/ challenges for the able to create;Reasons not to use CMC; Usages of theCMC. Local denomination of Community Radio; CMC; Usages of the Services of the Telecentre. Community Radio; Services of the Telecentre; Services working properly.
    • Information and Communication Flows Jakobson, 19 6 0
    • Information and Communication Flows Jakobson, 19 6 0 In-bound Out-bound Shared within the community
    • Results In- Shared Out- Tot bound boundRadio 45.1% 36.6% 5.5% 87.2% Communication 0.0% 20.9% 3.0% 23.8% Information 45.1% 15.7% 2.6% 63.4%Telecentre 6.8% 0.4% 0.4% 7.7% Communication 0.0% 0.4% 0.4% 0.9% Information 6.8% 0.0% 0.0% 6.8%ICTs 3.8% 0.0% 1.3% 5.1% Communication 0.0% 0.0% 1.3% 1.3% Information 3.8% 0.0% 0.0% 3.8%TOT % 55.7% 37.0% 7.2% 100.0%TOT count 131 87 17 235
    • Results In- Shared Out- Tot bound boundRadio 45.1% 36.6% 5.5% 87.2% Communication 0.0% 20.9% 3.0% 23.8% Information 45.1% 15.7% 2.6% 63.4%Telecentre 6.8% 0.4% 0.4% 7.7% Communication 0.0% 0.4% 0.4% 0.9% Information 6.8% 0.0% 0.0% 6.8%ICTs 3.8% 0.0% 1.3% 5.1% Communication 0.0% 0.0% 1.3% 1.3% Information 3.8% 0.0% 0.0% 3.8%TOT % 55.7% 37.0% 7.2% 100.0%TOT count 131 87 17 235
    • Results In- Shared Out- Tot bound boundRadio 45.1% 36.6% 5.5% 87.2% Communication 0.0% 20.9% 3.0% 23.8% Information 45.1% 15.7% 2.6% 63.4%Telecentre 6.8% 0.4% 0.4% 7.7% Communication 0.0% 0.4% 0.4% 0.9% Information 6.8% 0.0% 0.0% 6.8%ICTs 3.8% 0.0% 1.3% 5.1% Communication 0.0% 0.0% 1.3% 1.3% Information 3.8% 0.0% 0.0% 3.8%TOT % 55.7% 37.0% 7.2% 100.0%TOT count 131 87 17 235
    • “…the people here need to know whatis happening.They need to get information aboutother part of the world…” Chitima, Non-user3
    • e-government“I think the radio created thisspace to let people stay close tothe Government, and to let themknow that not everything that ishappening is against thepopulation and when theGovernment does something,they know that the Radio isgoing to broadcast it” Chiure, User3
    • Results In- Shared Out- Tot bound boundRadio 45.1% 36.6% 5.5% 87.2% Communication 0.0% 20.9% 3.0% 23.8% Information 45.1% 15.7% 2.6% 63.4%Telecentre 6.8% 0.4% 0.4% 7.7% Communication 0.0% 0.4% 0.4% 0.9% Information 6.8% 0.0% 0.0% 6.8%ICTs 3.8% 0.0% 1.3% 5.1% Communication 0.0% 0.0% 1.3% 1.3% Information 3.8% 0.0% 0.0% 3.8%TOT % 55.7% 37.0% 7.2% 100.0%TOT count 131 87 17 235
    • “…in the computer there is a lot of information we canget” Cuamba, Non-user1
    • “because people go there, in the Internet, and look forinformation, and inform the community, and thecommunity is fulfilled in listening to the things thatwho went to use the Internet found” Cuamba, Non-User4
    • Results In- Shared Out- Tot bound boundRadio 45.1% 36.6% 5.5% 87.2% Communication 0.0% 20.9% 3.0% 23.8% Information 45.1% 15.7% 2.6% 63.4%Telecentre 6.8% 0.4% 0.4% 7.7% Communication 0.0% 0.4% 0.4% 0.9% Information 6.8% 0.0% 0.0% 6.8%ICTs 3.8% 0.0% 1.3% 5.1% Communication 0.0% 0.0% 1.3% 1.3% Information 3.8% 0.0% 0.0% 3.8%TOT % 55.7% 37.0% 7.2% 100.0%TOT count 131 87 17 235
    • “…we want to talk to you, we want to talk to people andhave friends abroad…” Chiure, User3
    • Thank you!s a ra. va nni ni@ usi .chwww. r e a c t -project .ch www. n e wm i n e.org