Inbound and OutboundInformation and Communication Flows:Perspectives from Community MultimediaCentres in Mozambique.      ...
RE-ACT
Social    RE  presentations of Community  M u l t i m e d i a C e n t r e s i n M oz a m b i q u e           and    ACT i ...
UNESCO, 2000
…fostering equitable        access to            i n f or ma ti on a n d k n o w l e d g e   fordevelopment, reduce the di...
CommunityMultimediaCentresinMozambique(2011)
Local Perspectives onInformation and Communication?
Social Representations                         Moscovici, 1976
Social Representations    systems of values, ideas and practices, that    are shared among a given group                  ...
to establish how people                    interpret their world                    to enable people to2 functions of SR  ...
Semiotic triangle of Social Representations                  object    subject                     group                  ...
Information and Communication                      Jakobson, 19 6 0
(de)Codification of linguistic signs                         Saussure, 1916
Semi-structured interviews                          57 staff members                        93 CMC whole users            ...
CMC interpretative model      Values                  Ideas               Practices              PeopleBenefits of the CMC...
CMC interpretative model      Values                  Ideas               Practices              PeopleBenefits of the CMC...
In-boundOut-boundShared within the community
Results                              In-    Shared    Out-    Tot                             bound            boundRadio ...
Results                              In-    Shared    Out-    Tot                             bound            boundRadio ...
news
“…the people here need to knowwhat is happening.They need to get information aboutother part of the world…”               ...
local
local“everyone pays attention because they haveprograms in Portuguese and programs inthe Emakwa language,it is for that th...
e-government
e-government“I think the radio created thisspace to let people stay closeto the Government, and to letthem know that notev...
economic development
economic development           “most of all for the agriculture, it is one           of the mass communication mean to tel...
Informal learning
Informal learning                 children rights     programs for young people about talents                             ...
Results                              In-    Shared    Out-    Tot                             bound            boundRadio ...
“before having the radio when someone died youhad to send someone to notice it to the family, butnow if someone dies, you ...
Results                              In-    Shared    Out-    Tot                             bound            boundRadio ...
Geographically restricted
Geographically restricted“before the radio was here it was an extinguishedworld, you did not know whether we existed”     ...
Community RadioI&C Enabler for All
Results                              In-    Shared    Out-    Tot                             bound            boundRadio ...
“…in the computer there is a lot of information wecan get”                                  Cuamba, Non-user1
“because people go there, in the Internet, and lookfor information, and inform the community, andthe community is fulfille...
Results                              In-    Shared    Out-    Tot                             bound            boundRadio ...
Results                              In-    Shared    Out-    Tot                             bound            boundRadio ...
“…we want to talk to you, we want to talk to peopleand have friends abroad…”                                          Chiu...
TelecentreI&C for élites?
Results                              In-    Shared    Out-    Tot                             bound            boundRadio ...
Thank you!s ara.vannini@usi.chw w w. r e a c t - p r o j e c t . c h  w w w. n e w m i n e . o r g
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Inbound and Outbound Information and Communication Flows

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Inbound and Outbound Information and Communication Flows

  1. 1. Inbound and OutboundInformation and Communication Flows:Perspectives from Community MultimediaCentres in Mozambique. S a r a Va n n i n i , I s a b e l l a R e g a NewMinE Lab – New Media in Education Universit à della Svizze ra italia na , Lugano, Switzerl a n d
  2. 2. RE-ACT
  3. 3. Social RE presentations of Community M u l t i m e d i a C e n t r e s i n M oz a m b i q u e and ACT i o n s f o r i m p r ov e m e n tRE-ACT
  4. 4. UNESCO, 2000
  5. 5. …fostering equitable access to i n f or ma ti on a n d k n o w l e d g e fordevelopment, reduce the digital divide, promote social inclusion, public p a r t ic ipa ti on , education, agriculture, health, etc..
  6. 6. CommunityMultimediaCentresinMozambique(2011)
  7. 7. Local Perspectives onInformation and Communication?
  8. 8. Social Representations Moscovici, 1976
  9. 9. Social Representations systems of values, ideas and practices, that are shared among a given group Moscovici, 1976
  10. 10. to establish how people interpret their world to enable people to2 functions of SR communicate with the other members of the community Moscovici, 1976
  11. 11. Semiotic triangle of Social Representations object subject group Bauer & Gaskell, 1999
  12. 12. Information and Communication Jakobson, 19 6 0
  13. 13. (de)Codification of linguistic signs Saussure, 1916
  14. 14. Semi-structured interviews 57 staff members 93 CMC whole users 72 radio-only users 8 non-users 110+ hours
  15. 15. CMC interpretative model Values Ideas Practices PeopleBenefits of the CMC; Definitions of CMC, Community Interviewee mediaBenefits of ICTs; Community Radio, involvement/ exposure;Motivation to work Telecentre, support in the CMC; Staff Training.in CMC; computer, Internet ; Promotion of CMC;Motivation to use Improvements Synergies the CMCCMC; needed in/ is able to create;Reasons not to use challenges for the Usages of theCMC. CMC; Community Radio; Local denomination Usages of the of CMC; Telecentre. Services of the Community Radio; Services of the Telecentre; Services working properly.
  16. 16. CMC interpretative model Values Ideas Practices PeopleBenefits of the CMC; Definitions of CMC, Community Interviewee mediaBenefits of ICTs; Community Radio, involvement/ exposure;Motivation to work Telecentre, support in the CMC; Staff Training.in CMC; computer, Internet ; Promotion of CMC;Motivation to use Improvements Synergies the CMCCMC; needed in/ is able to create;Reasons not to use challenges for the Usages of theCMC. CMC; Community Radio; Local denomination Usages of the of CMC; Telecentre. Services of the Community Radio; Services of the Telecentre; Services working properly.
  17. 17. In-boundOut-boundShared within the community
  18. 18. Results In- Shared Out- Tot bound boundRadio 45.1% 36.6% 5.5% 87.2% Communication 0.0% 20.9% 3.0% 23.8% Information 45.1% 15.7% 2.6% 63.4%Telecentre 6.8% 0.4% 0.4% 7.7% Communication 0.0% 0.4% 0.4% 0.9% Information 6.8% 0.0% 0.0% 6.8%ICTs 3.8% 0.0% 1.3% 5.1% Communication 0.0% 0.0% 1.3% 1.3% Information 3.8% 0.0% 0.0% 3.8%TOT % 55.7% 37.0% 7.2% 100.0%TOT count 131 87 17 235
  19. 19. Results In- Shared Out- Tot bound boundRadio 45.1% 36.6% 5.5% 87.2% Communication 0.0% 20.9% 3.0% 23.8% Information 45.1% 15.7% 2.6% 63.4%Telecentre 6.8% 0.4% 0.4% 7.7% Communication 0.0% 0.4% 0.4% 0.9% Information 6.8% 0.0% 0.0% 6.8%ICTs 3.8% 0.0% 1.3% 5.1% Communication 0.0% 0.0% 1.3% 1.3% Information 3.8% 0.0% 0.0% 3.8%TOT % 55.7% 37.0% 7.2% 100.0%TOT count 131 87 17 235
  20. 20. news
  21. 21. “…the people here need to knowwhat is happening.They need to get information aboutother part of the world…” Chitima, Non-user3 news
  22. 22. local
  23. 23. local“everyone pays attention because they haveprograms in Portuguese and programs inthe Emakwa language,it is for that that the communities listen” Chiure, User1
  24. 24. e-government
  25. 25. e-government“I think the radio created thisspace to let people stay closeto the Government, and to letthem know that noteverything that is happeningis against the population andwhen the Government doessomething, they know thatthe Radio is going tobroadcast it” Chiure, User3
  26. 26. economic development
  27. 27. economic development “most of all for the agriculture, it is one of the mass communication mean to tell when is the appropriate sowing time, when is the appropriate time for the harvest,what the peasant has to prepare for the land to be productive” Cuamba, Non-user2
  28. 28. Informal learning
  29. 29. Informal learning children rights programs for young people about talents and debates programs for women (rights)
  30. 30. Results In- Shared Out- Tot bound boundRadio 45.1% 36.6% 5.5% 87.2% Communication 0.0% 20.9% 3.0% 23.8% Information 45.1% 15.7% 2.6% 63.4%Telecentre 6.8% 0.4% 0.4% 7.7% Communication 0.0% 0.4% 0.4% 0.9% Information 6.8% 0.0% 0.0% 6.8%ICTs 3.8% 0.0% 1.3% 5.1% Communication 0.0% 0.0% 1.3% 1.3% Information 3.8% 0.0% 0.0% 3.8%TOT % 55.7% 37.0% 7.2% 100.0%TOT count 131 87 17 235
  31. 31. “before having the radio when someone died youhad to send someone to notice it to the family, butnow if someone dies, you can just transmit anannouncement through the radio” Chitima, Staff1 “it is important because without the radio there is no communication with the people of the community that live more distant” Cuamba, User8
  32. 32. Results In- Shared Out- Tot bound boundRadio 45.1% 36.6% 5.5% 87.2% Communication 0.0% 20.9% 3.0% 23.8% Information 45.1% 15.7% 2.6% 63.4%Telecentre 6.8% 0.4% 0.4% 7.7% Communication 0.0% 0.4% 0.4% 0.9% Information 6.8% 0.0% 0.0% 6.8%ICTs 3.8% 0.0% 1.3% 5.1% Communication 0.0% 0.0% 1.3% 1.3% Information 3.8% 0.0% 0.0% 3.8%TOT % 55.7% 37.0% 7.2% 100.0%TOT count 131 87 17 235
  33. 33. Geographically restricted
  34. 34. Geographically restricted“before the radio was here it was an extinguishedworld, you did not know whether we existed” Chiure, User8 “there in Nampula they are listening that someone died in the island so it is very important to have the radio” Ilha de Moçambique, User2
  35. 35. Community RadioI&C Enabler for All
  36. 36. Results In- Shared Out- Tot bound boundRadio 45.1% 36.6% 5.5% 87.2% Communication 0.0% 20.9% 3.0% 23.8% Information 45.1% 15.7% 2.6% 63.4%Telecentre 6.8% 0.4% 0.4% 7.7% Communication 0.0% 0.4% 0.4% 0.9% Information 6.8% 0.0% 0.0% 6.8%ICTs 3.8% 0.0% 1.3% 5.1% Communication 0.0% 0.0% 1.3% 1.3% Information 3.8% 0.0% 0.0% 3.8%TOT % 55.7% 37.0% 7.2% 100.0%TOT count 131 87 17 235
  37. 37. “…in the computer there is a lot of information wecan get” Cuamba, Non-user1
  38. 38. “because people go there, in the Internet, and lookfor information, and inform the community, andthe community is fulfilled in listening to the thingsthat who went to use the Internet found” Cuamba, Non-User4
  39. 39. Results In- Shared Out- Tot bound boundRadio 45.1% 36.6% 5.5% 87.2% Communication 0.0% 20.9% 3.0% 23.8% Information 45.1% 15.7% 2.6% 63.4%Telecentre 6.8% 0.4% 0.4% 7.7% Communication 0.0% 0.4% 0.4% 0.9% Information 6.8% 0.0% 0.0% 6.8%ICTs 3.8% 0.0% 1.3% 5.1% Communication 0.0% 0.0% 1.3% 1.3% Information 3.8% 0.0% 0.0% 3.8%TOT % 55.7% 37.0% 7.2% 100.0%TOT count 131 87 17 235
  40. 40. Results In- Shared Out- Tot bound boundRadio 45.1% 36.6% 5.5% 87.2% Communication 0.0% 20.9% 3.0% 23.8% Information 45.1% 15.7% 2.6% 63.4%Telecentre 6.8% 0.4% 0.4% 7.7% Communication 0.0% 0.4% 0.4% 0.9% Information 6.8% 0.0% 0.0% 6.8%ICTs 3.8% 0.0% 1.3% 5.1% Communication 0.0% 0.0% 1.3% 1.3% Information 3.8% 0.0% 0.0% 3.8%TOT % 55.7% 37.0% 7.2% 100.0%TOT count 131 87 17 235
  41. 41. “…we want to talk to you, we want to talk to peopleand have friends abroad…” Chiure, User3
  42. 42. TelecentreI&C for élites?
  43. 43. Results In- Shared Out- Tot bound boundRadio 45.1% 36.6% 5.5% 87.2% Communication 0.0% 20.9% 3.0% 23.8% Information 45.1% 15.7% 2.6% 63.4%Telecentre 6.8% 0.4% 0.4% 7.7% Communication 0.0% 0.4% 0.4% 0.9% Information 6.8% 0.0% 0.0% 6.8%ICTs 3.8% 0.0% 1.3% 5.1% Communication 0.0% 0.0% 1.3% 1.3% Information 3.8% 0.0% 0.0% 3.8%TOT % 55.7% 37.0% 7.2% 100.0%TOT count 131 87 17 235
  44. 44. Thank you!s ara.vannini@usi.chw w w. r e a c t - p r o j e c t . c h w w w. n e w m i n e . o r g
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