SWIFT Training Catalogue 2013
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SWIFT Training Catalogue 2013

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The SWIFT Training portfolio at a glance. For more details, visit www.swift.com/training

The SWIFT Training portfolio at a glance. For more details, visit www.swift.com/training

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    SWIFT Training Catalogue 2013 SWIFT Training Catalogue 2013 Document Transcript

    • SWIFT Training Catalogue 2013 – Our knowledge, your solution SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 1
    • 1 SWIFT Training Our knowledge, your solution Increase your operational performance, drive your costs down and reduce the risk of errors by learning how to use SWIFT's products and services effectively and efficiently. Being at the heart of SWIFT, SWIFT Training has access to the latest and comprehensive information to train you on all SWIFT-related products and services.You are certain to receive up-to-date information from the source. With nearly 30 years of experience, we design, develop and deliver our training programmes, and all our instructors undergo a rigid certification process.This is why you can be assured to receive the highest level of quality training! In this catalogue, you will discover our training solutions, which can be tailored to your specific needs. Community inspired SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 1
    • Since every training need is personal and each person has a favourite way of learning, SWIFT Training offers courses through four different learning channels. Depending on your criteria such as the level of detail and the urgency, the available training time and budget, you can choose amongst the following channels: Classroom training The classic classroom training offers you detailed information on SWIFT’s products and services, and industry topics. You get the possibility to interact with an experienced SWIFT instructor and with your industry colleagues. Classroom courses offer you a mix of theory, case studies and exercises, hands-off or hands-on. They are available in a variety of locations throughout the world, in 15 languages. Web class The web class offers you short, focussed live training sessions on a variety of current and specialised topics. Delivered by our instructor through the internet, these web classes offer you the opportunity to interact with our instructor, without having to leave your desk. SWIFT eTraining SWIFT eTraining offers you access to high quality e-learning. The self-study packages contain voice-over, interactive animations and exercises and can be made available to all staff within your institution. All updates are included in your subscription fee. With SWIFT eTraining, you can learn anywhere, at any time. Customised training All courses can be offered as an On-site or tailor-made training at your premises or via the web class. We also offer the possibility to develop your own bespoke programmes on SWIFT-related and industry specific topics. Learn more about the possibilities to customise SWIFT Training on the next page. Learning channels 2 SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 2
    • 3 To answer to your unique training needs, we propose On- site training. Read along to find out more about On-site SWIFT training and how you can benefit from it! Would you like to organise a training programme for your staff at your premises? Would you like to focus on particular areas of SWIFT and industry- related knowledge that your staff needs? Do you need training on a topic that is not covered in our portfolio and is unique to your organisation? Would you like to deep dive on a specific problem area in your institution? For all this, and more, SWIFT's On-site training formula is the answer to your needs! Together, we can create your personal training package for both newcomers or experienced staff, completely tailored to your specific needs. Anything is possible! How do you benefit from On-site training? — Organise SWIFT training at your premises or a location of your choice. — Save on travel expenses of your staff. — You decide, together with our subject matter expert, which topics you would like to cover. — We make sure the tailored course fits your needs, your budget and your schedule. — Content based on our standard course portfolio, or completely tailored to your specific needs. — According to the level of knowledge of your staff, from newcomers to experienced staff. — On SWIFT, its products and services or on industry-related topics. — You get access to our most experienced instructors. Interested? Contact us directly to discuss your training needs or visit the SWIFT Training website www.swift.com/training > On-site training for more information. Your tailor-made training package SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 3
    • www.swift.com/training Stay in touch! 4 1. Consult the SWIFT Training website 2. Register for the SWIFT Training newsletter 3. Follow us onTwitter @swiftcommunity 4. Join the conversation onTwitter #SWIFTtraining 5. Watch our video snippets onYouTube/Planetswift 6. View our flyers and slides on Slideshare.net/swiftcommunity 7. Contact us via phone or swift.training@swift.com SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 4
    • 5 Payments and cash management 08 Introduction to SWIFT in the payments market 09 Payments and cash management - using FIN messages 10 Payments and cash management - using FIN messages - eTraining 11 Treasury management using FIN messages 12 SWIFT for payments clearing and settlement 13 SWIFT and international payment systems 14 Using the MT 202 COV Trade services 18 Collections and documentary credits 19 Collections and documentary credits - eTraining 20 TSU and BPO in 90 minutes 21 ISO 20022 messages and flows for TSU and BPO Treasury 24 Forex and money markets - using FIN messages Securities and funds distribution 28 Introduction to SWIFT in the securities markets 29 Your SWIFT guide to the securities markets 30 Securities settlement and reconciliation - ISO 15022 messages 31 Securities settlement and reconciliation - ISO 15022 messages - eTraining 32 Corporate actions - ISO 15022 messages 33 ISO 20022 for funds in 90 minutes 34 Investment funds - ISO 20022 messages 35 T2S in 90 minutes 36 T2S - ISO messages for securities settlement and management 37 T2S - ISO messages for liquidity and collateral management 38 ISO 20022 for JASDEC SWIFT Training portfolio Connectivity 42 Introduction to SWIFT connectivity 43 Understanding SWIFTNet services and security 44 Understanding FIN and the System messages 45 Customer applications on swift.com 46 Managing PKI with Browse 47 Operating your Hardware Security Module 48 Operating RMA 49 Managing Alliance Web Platform 50 Managing Alliance Gateway 51 Creating SWIFT messages 52 Operating Alliance Access and Entry 53 Managing Alliance Access and Entry 54 Deploying Alliance Access 55 Understanding Alliance Lite2 56 Optimising your Alliance resilience 57 Alliance - disaster recovery 58 SWIFT audit guidelines Special interest sessions 62 SWIFT in 90 minutes 63 Basics - your passport to SWIFT 64 SWIFT for corporates 65 FIN and ISO 15022 message guidelines for Offshore RMB 66 ISO 20022 in 90 minutes 67 ISO 20022 and MX message standards - overview 68 Using ISO 20022 and XML messaging 69 Watch - analysing your business data 70 Introduction to financial sanctions 71 The CPSS-IOSCO principles for Financial Market Infrastructures Using SWIFT - Certification Programme 74 Using SWIFT - Certification Programme 75 SWIFT for Corporates Specialist 76 Alliance Access/Entry Operator 77 Alliance Access Administrator 78 SWIFTNet Security Officer Classroom Web class eTraining Duration SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 5
    • General knowledge SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 6
    • “Before I attended this training, I was sending an MT 199 for all investigation matters. During the course, I learned about the dedicated messages which has helped me to get better and faster replies from my counterparties.Thank you so much for this training.” Course participant — Tunisia Payments and cash management General knowledge New! SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 7
    • Is SWIFT new to you? Does the payments industry still hold many secrets for you? Attend this course to get a solid understanding about SWIFT, its functionalities and how these fit into your organisation.The instructor will even take you a step further and explain the bigger picture about SWIFT’s involvement in the payments industry.You will learn how national and regional high and low value payment systems function and how these can be interlinked with the SWIFT system used within your institution.This course will demystify the payments industry and give you a solid foundation before embarking into in-depth courses on message standards for payments, trade or treasury transactions. Audience The course is suitable for anyone who wants to learn the fundamentals about SWIFT and its role in the payments industry. The course is specifically targeted at people working within and at all levels in the payments area of a financial institution (e.g. operational, global transaction banking, product managers, business analysts and IT staff etc.). Prior knowledge No prior SWIFT knowledge is required to attend this course. However, sharing your own working experience during the relevant chapters of this course is highly appreciated by the instructor. Course content — SWIFT in your organisation: where is SWIFT in your organisation and how can you use SWIFT? — SWIFT and your financial messages: how is a message sent on SWIFT and what does SWIFT do with your messages? — SWIFT in the payments industry: who are the players, which types of payment systems exists and how is SWIFT used in the payments industry? — A company called SWIFT: how is SWIFT managed, why was it created and what support can you get from SWIFT? Customised training This course can be offered as an On-site or tailor-made training at your premises. Payments and cash management Introduction to SWIFT in the payments market 8 People who have attended this course, also followed: Payments and cash management - using FIN messages Introduction to SWIFT in the securities markets Operating Alliance Access and Entry Collections and documentary credits Forex and money markets - using FIN messages 1 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 8
    • 2 days This comprehensive course shows you how to create the Single Customer Credit Transfer message (MT 103) using the serial and cover method, for which the MT 202 COV ‘cover’ message must be used.You will learn how to create different types of Financial Institution Transfer messages, as well as how to use SWIFT reporting messages for follow-up and investigation and reconciliation. The course highlights market practice guidelines as well as the rules to follow to improve straight-through processing (STP) of your payment messages. Audience This course is targeted at operational staff who need to learn the fundamentals about SWIFT payments e.g., transaction preparation, handling and reconciliation of customer and bank payments – as well as at business analysts and IT staff (developers, etc.). Prior knowledge It is recommended to have some prior knowledge of SWIFT. Participants should preferably have followed the classroom course ‘Introduction to SWIFT in the payments market’ or the web class ‘SWIFT in 90 minutes’. Course content Various case studies and exercises illustrating market practices will guide you through the following messages: — Single Customer Credit Transfer (MT 103) using the serial and cover method and the related cover messages (MT 202 COV) — Financial institution transfers (MT 202, 203), Notice to receive (MT 210) and financial institution transfers for own account (MT 200, 201 and 202) — Nostro reconciliation and referencing (MT 900, 910, 950) — Investigations (MT n92, n95, n96) — Charges (MT n90, n91) — Straight-through processing (STP) guidelines Customised training This course can be offered as an On-site or tailor-made training at your premises. Payments and cash management Payments and cash management - using FIN messages 9 People who have attended this course, also followed: Introduction to SWIFT in the payments market Treasury management using FIN messages Operating Alliance Access and Entry Collections and documentary credits Forex and money markets - using FIN messages SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 9
    • This self-paced introductory e-learning module gives an overview of how to create the Single Customer Credit Transfer message (MT 103) using the serial and cover method, for which the MT 202 COV message must be used.You will learn how to use SWIFT reporting messages for follow-up and reconciliation purposes, enabling you to manage your liquidity.Various exercises and case studies will help you put the acquired knowledge into practice. Audience This course is targeted at operational staff who need to learn the fundamentals about SWIFT payments e.g., transaction preparation, handling and reconciliation of customer and bank payments – as well as at business analysts and IT staff (developers, etc.). Prior knowledge It is recommended to have some prior knowledge of the SWIFT system. Participants should preferably have followed the classroom course ‘Introduction to SWIFT in the payments market’ or the web class ‘SWIFT in 90 minutes’. Alternatively, you can also complete the eTraining package ‘Basics - your passport to SWIFT’. Course content — Single Customer Credit Transfer (MT 103) using the serial and cover method and the related cover messages (MT 202 COV and MT 205 COV) — Nostro reconciliation and referencing (MT 900, 910, 940, 950) Payments and cash management Payments and cash management - using FIN messages 10 0,5 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 10
    • This course will give you a complete overview of the SWIFT messages which can be used by financial institutions and corporates in their treasury management operations. Additional usage rules and guidelines for the MT 101 in the bank to corporate space are also covered. Audience — Financial institution and corporate treasurers and treasury managers — Global implementation managers — Accounts payable and receivable managers Prior knowledge It is recommended that participants have followed the course ‘Introduction to SWIFT in the payments market’. Course content — Treasury management usage with the Request for Transfer (MT101), possible usage scenarios (relay & direct), message format details, usage rules and usage guidelines — Transaction reporting (MTs 940, 942) — Debit/credit confirmations and balance reporting (MTs 900, 910, 941) — Foreign exchange confirmations (MT 300) and the MT 101 — Fixed loan/deposits confirmations (MT 320) and the MT 101 Customised training This course can be offered as an On-site or tailor-made training at your premises. Using SWIFT - Certification Programme This course is part of the recommended training path to become a ‘Certified SWIFT for Corporates Specialist’ (see page 69). Payments and cash management Treasury management using FIN messages 11 People who have attended this course, also followed: Introduction to SWIFT in the payments market Payments and cash management - using FIN messages Operating Alliance Access and Entry SWIFT for corporates 1 day Updated SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 11
    • Getting a good grasp of the functioning of payment systems is a challenge.This course will provide you with an understanding of the principles of payment systems and will show you how SWIFT’s messaging services contribute to their efficient functioning.You will get a better view on the types of payment systems and the advantages of using them. You will also discover how these principles are applied in practice, through a number of examples. Audience This course is aimed at managers from payments departments, payments back- office staff, members of Real-Time Gross Settlement (RTGS) and/or low value payment systems project teams and anyone who is interested in payment systems and would like to get a better understanding of their fundamentals. Prior knowledge No prior knowledge is required, although experience in the payments industry is an asset. ‘Introduction to SWIFT in the payments market’ will provide you with a solid foundation. Course content — Introduction to the payments ecosystem, market trends and developments in the Payments Market Infrastructure space — SWIFT’s value proposition for high and low value Payment Market Infrastructures: — FIN and FINCopy — V-shape, T-copy, Y-copy — FINInform — SWIFTNet messaging services — FileAct copy — The overall functioning of the following systems, including a view on SWIFT’s role in each of these areas: — TARGET2 — SEPA — EBA: EURO1, STEP1 and STEP2 — CLS — Fedwire and CHIPS — MEPS+ (Singapore), CHATS (Hong Kong), China Payment Systems and RITS (Australia) — Regional examples in Africa and Latin America Customised training This course can be offered as an On-site or tailor-made training at your premises. SWIFT for payments clearing and settlement 12 Payments and cash management People who have attended this course, also followed: SWIFT in 90 minutes Introduction to SWIFT in the payments market Payments and cash management - using FIN messages Operating Alliance Access and Entry 1 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 12
    • SWIFT and international payment systems 13Payments and cash management This module helps to explain the role of SWIFT in international payment systems and provides an insight into the major payment systems worldwide. Audience The course is aimed at anyone who is interested in knowing more on international payment systems and more particularly back-office staff and managers from payments departments, business analysts and product managers. Prior knowledge A basic knowledge of the payments environment is required. ‘Introduction to SWIFT in the payments market’ will provide you with a solid foundation. Course content — Introduction - trends and developments in the payments industry — SWIFT’s role in international payment systems: — FIN and FIN Copy — T-Copy and Y-Copy — SWIFTNet functionalities — Information on each of the following systems to get a better understanding on their overall functioning: — TARGET2 — SEPA — EBA: EURO1, STEP1 and STEP2 — CLS — Fedwire and CHIPS — MEPS+ 0,5 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 13
    • SWIFT payments messages need to comply with specific transparency requirements. It is therefore essential that you are able to create and interpret the MT 202 COV Financial Institution Transfer message in the correct way. Attend this two- hour web class to bring you up to speed on the MT 202 COV in a minimum amount of time. Both new users and experienced users who need a refresher will benefit from attending this course. Audience The course is targeted at operational staff from payments departments as well as business analysts and IT staff (developers, etc.) who need to learn about the MT 202 COV and MT 205 COV, or need a refresher course. Prior knowledge It is advantageous to have prior knowledge of the SWIFT payments messages and flows. Course content — Introduction: what is transparency in cover payments? — What are the differences between the MT 202, the MT 202 COV and the MT 205? — Formatting the MT 202 COV — Using the MT 202 COV in line with market practices issued by the PMPG (Payments Market Practice Group) — Practical scenarios with single and multiple customer credit transfers — Exception handling Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class. Using the MT 202 COV 14 Payments and cash management People who have attended this course, also followed: SWIFT in 90 minutes Payments and cash management - using FIN messages Introduction to SWIFT in the payments market Operating Alliance Access and Entry 120 minutes SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 14
    • 15Payments and cash management SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 15
    • SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 16
    • “To me, SWIFTTraining is: good instructors, richness and depth of the subjects and availability of hands-on practical sessions.” Course participant — Nigeria Trade SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 17
    • People who have attended this course, also followed: Introduction to SWIFT in the payments market Payments and cash management - using FIN messages Operating Alliance Access and Entry Do you want to know the ins and outs of SWIFT’s trade messages? Do you need a solid understanding of the SWIFT standards used for collections, documentary credits and guarantees? If you are interested in using SWIFT for your trade business, this course is for you! Audience — All back-office staff and managers who handle collections, cash letters and documentary credits — Business analysts — IT staff (developers) Prior knowledge — A basic knowledge of SWIFT and an understanding of the trade finance market. We recommend you to attend the classroom course ‘Introduction to SWIFT in the payments market’ . — We also recommend that participants are familiar with SWIFT payments messages. This knowledge can be acquired through the classroom course or eTraining package ‘Payments and cash management - using FIN messages’. Course content This course provides detailed explanations and case studies on the following: — Collections (MT 400, 410, 412, 416, 420, 422, 430) — Documentary credits (MT 700, 701, 705, 707, 710, 711, 720, 721, 730, 732, 734, 740, 742, 747, 750, 752, 754, 756) — Guarantees (MT 760, 767, 768, 769) — Where to find information in the SWIFT standards User Handbook to help you complete category 4 and 7 messages — Advice on how to formulate the related payment order, MT 202, to execute the transfer of funds — How to create common group messages (MT 791, 796) — Trade for Corporate message (MT 798) — Covered on demand: Cash letters (MT 450, 455, 456) Customised training This course can be offered as an On-site or tailor-made training at your premises. Trade Collections and documentary credits 18 2 days SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 18
    • Learn how to understand the fundamentals of how SWIFT messages are used in the trade finance market for collections and documentary credits.This introductory module will guide you through theory, case studies and exerices on both documentary credits and collections, without having to leave the office. Audience — All back-office staff and managers who handle collections, cash letters and documentary credits — Business analysts — IT staff (developers) Prior knowledge — A basic knowledge of SWIFT and an understanding of the trade finance market. We recommend you to attend the classroom course ‘Introduction to SWIFT in the payments market’. — We also recommend that participants are familiar with SWIFT payments messages. This knowledge can be acquired through the classroom course or eTraining package ‘Payments and cash management - using FIN messages’. Course content — SWIFT in the trade finance market — Documentary credits — Documentary credits with a reimbursing bank — Collections — Exercises and case studies on documentary credits and collections Trade Collections and documentary credits 19 0,5 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:49 Page 19
    • 20 If your institution is looking at exploring how to offer new Trade Finance services to your customers with the Bank Payment Obligation (BPO) and the Trade Services Utility (TSU), this course is for you. You will learn about the BPO and the TSU along with their benefits, how to use the BPO on the TSU, how to connect your bank to the TSU and how to connect with your corporate customers.You will also receive an overview of the messaging side with related ISO 20022 messages. Sign up now! Audience This course is designed for back-office staff and managers, as well as for business analysts that want to learn about the fundamentals and the benefits of the BPO and SWIFT TSU. This course is also perfectly suited to anyone who is exploring the BPO or TSU or new staff joining a department where TSU is implemented. Prior knowledge A basic knowledge of SWIFT is recommended. You can acquire this knowledge by attending the web class SWIFT in 90 minutes. A basic understanding of ISO 20022 messages on SWIFT. This can be acquired through the web class ISO 20022 in 90 minutes. Course content — Setting the scene: introduction to Trade Finance settlement methods — Bank Payment Obligation — What is the BPO (and UR BPO) — Main steps of the BPO — Benefits of the BPO for banks — Trade Services Utility — What is it — How does it work — Using the BPO on the TSU — ISO 20022 messages — Structure of Trade services management messages — Tsmt messages for banks and for corporates — Connectivity: how to connect to the TSU — Example of the Baseline Initiation flow Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class. Trade TSU and BPO in 90 minutes People who have attended this course, also followed: SWIFT in 90 minutes ISO 20022 in 90 minutes Introduction to SWIFT in the payments market Payments and cash management - using FIN messages 90 minutes New! SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 20
    • 21Trade Are you participating, integrating or evaluating the Trade Services Utility (TSU) in view of creating new or improving existing supply chain services in your institution? Do you wish to understand in detail the TSU functionality and the related ISO 20022 messages? Attend this course and learn about the new Bank Payment Obligation (BPO) rules adopted by the ICC (URBPO), the TSU messages, the flows and matching rules.You will be up and running with the TSU in no time! Audience — Business analysts involved in the development of supply chain services who need to understand in detail what the TSU can do for them and how business information is captured in standardised messages — Implementers, developers, vendors and consultants requiring detailed information on the TSU and related standards and flows — Cash management and trade product managers requiring an in-depth understanding of the working, standards and usage of the TSU Course content — Overview — Setting the scene: why Trade Services Utility? — TSU, the different players and multi banks model — Financial supply chain services — Concept definitions, basic flows, general and specific BPO rules — Major message components: baseline, commercial data set, transport data set and rules — Messages, flows and rules — Baseline and data set messages — Reports — Other supporting messages — Status change and extension — Application timers, notifications and calculations — Application integration overview — Financial supply chain services, illustrating the usage of the Bank Payment Obligation The course features various case studies, scenarios and exercises with the TSU-interface. Prior knowledge A working knowledge of trade finance principles is recommended. Customised training This course can be offered as an On-site or tailor-made training at your premises. ISO 20022 messages and flows forTSU and BPO People who have attended this course, also followed: SWIFT in 90 minutes ISO 20022 in 90 minutes ISO 20022 and MX message standards - overview Using ISO 20022 and XML messaging 2 days Updated SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 21
    • SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 22
    • “SWIFT is like a language.The more we learn, the more we can use.” Course participant — India Treasury SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 23
    • 24 This course provides comprehensive information on the SWIFT messages used to confirm foreign exchange and money market deals.The course also covers how to move funds in relation to a contract and how to pre-advice your correspondent of incoming funds. Audience The course is aimed at operational staff administering the Forex and Money Market confirmations as well as anyone interested in learning more about the SWIFT standards used in this business area. Prior knowledge It is recommended to have some prior knowledge of the SWIFT system, which can be obtained by following the classroom course ‘Introduction to SWIFT in the payments market’, the web class ‘SWIFT in 90 minutes’ or the eTraining package ‘Basics - your passport to SWIFT’. Course content The course covers, through various case studies, how to create the most commonly used foreign exchange and money market confirmation messages: — MT 300 – Foreign exchange confirmation — MT 320 – Fixed loan/deposit confirmation — CLS (Continuous Linked Settlement) how does it work and how are deals settled through CLS? — MT 304 – Advice/instruction of a third party deal — MT 305 – Foreign currency option confirmation can be covered on demand Customised training This course can be offered as an On-site or tailor-made training at your premises. Forex and money markets - using FIN messages Treasury People who have attended this course, also followed: Introduction to SWIFT in the payments market Introduction to SWIFT in the securities markets Payments and cash management - using FIN messages Treasury management using FIN messages Operating Alliance Access and Entry 1 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 24
    • 25Treasury SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 25
    • SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 26
    • “SWIFT Training stands for reliablity, authority and highly qualified instructors.” Course participant — Qatar Securities and funds distribution SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 27
    • This course provides you with the basic principles of the securities markets. It will help you to understand the different instruments such as bonds and equities, who the market players are and how they interact, what settlement is and the basics of corporate actions.This course can also be used to build a good foundation for the more specialised training sessions on SWIFT’s products and services for the securities markets. Audience The course targets anyone who needs a basic understanding of the securities markets and SWIFT securities messages, typically newly hired staff in institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/ dealers. Prior knowledge No prior knowledge is required. Course content — A company called SWIFT — SWIFT in your organisation — Introduction to the securities markets — How can you use SWIFT for securities? — Paving the way for STP – securities standards — Market initiatives and market reform The course will illustrate some messages from the trading, settlement and corporate actions area. Customised training This course can be offered as an On-site or tailor-made training at your premises. Securities and funds distribution Introduction to SWIFT in the securities markets 28 People who have attended this course, also followed: Securities settlement and reconciliation - ISO 15022 messages Corporate actions - ISO 15022 messages Investment funds - ISO 20022 messages T2S in 90 minutes New!1 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 28
    • This introductory module provides you with the basic principles of the securities markets. It will help you to understand the different instruments such as bonds and equities, who the market players are and how they interact, what settlement is and the basics of corporate actions.This course can also be used to build a good foundation for the more specialised training sessions on SWIFT’s products and services for the securities markets. Audience The course targets anyone who needs a basic understanding of the securities markets and SWIFT securities messages, typically newly hired staff in institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/ dealers. Prior knowledge No prior knowledge is required. However, if you are new to SWIFT, we recommend you to first attend the web class ‘SWIFT in 90 minutes’ or complete the eTraining package ‘Basics - your passport to SWIFT’. Course content — Introduction to the securities markets — How can you use SWIFT for securities? — Paving the way for STP – securities standards — Market harmonisation Securities and funds distribution Your SWIFT guide to the securities markets 29 0,5 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 29
    • SWIFT and ISO 15022 are central to the communications model of securities institutions which -like you- are involved in securities settlement activities. ISO 15022 messages running over the SWIFT messaging platform will help you increase your reach, be compliant with regulations and automate your business flows thus reducing risk and error-prone manual processing.Thanks to this course you will have a unique opportunity to explore in detail the features and the benefits of ISO 15022 standards and get up to date with the latest standards developments. Audience Business analysts, IT staff, operations supervisors and managers, settlement division personnel from institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/dealers. Prior knowledge To obtain a basic understanding of the securities business, we recommend you to attend ‘Introduction to SWIFT in the securities markets’. This course will also provide you with a general understanding of SWIFT's products and services. Course content — Principles of the ISO 15022 standards, namely the message building blocks and the generic field concept — Overview of the most commonly used codes and qualifiers — How to read the User Handbook — Message flows and identification of the settlement chain — Settlement messages, covering instructions to receive and deliver and the related confirmations (i.e. MT 540 to MT 547), statement messages (MT 535, MT 536, MT 537), the settlement alledgement message (i.e. MT 578) and the status message (MT548) providing a matching and an instruction processing status — Several examples of error messages (NAK) to learn how to identify and amend the error in a message — Messages are illustrated in the context of realistic business scenarios such as plain vanilla transactions, turnarounds, own-account transfers and ‘bridge’ transactions, and reflect the local market practice requirements In order to better adapt to various learning styles, different types of individual and group exercises will be carried out throughout the course. Customised training This course can be offered as an On-site or tailor-made training at your premises. Securities settlement and reconciliation - ISO 15022 messages 30 Securities and funds distribution People who have attended this course, also followed: Introduction to SWIFT in the securities markets Payments and cash management - using FIN messages Corporate actions - ISO 15022 messages Operating Alliance Access and Entry T2S in 90 minutes 2 days SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 30
    • Securities settlement and reconciliation - ISO 15022 messages 31Securities and funds distribution Are you looking for a good introduction into ISO 15022, the standards used by many securities institutions for their securities settlement activities? Thanks to this eTraining you will have unique opportunity to explore the features and the benefits of ISO 15022 standards. You will also learn how to interpret and create simple delivery and receipt instructions and accurately learn how to identify parties in the settlement chain. Each chapter will include on-line exercises to put in to practice the acquired knowledge. Audience Business analysts, IT staff, operations supervisors and managers, settlement division personnel from institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/dealers. Prior knowledge To obtain a basic understanding of SWIFT and the securities business, we recommend you to attend ‘Introduction to SWIFT in the securities markets’ or complete the eTraining package ‘Your SWIFT guide to the securities markets’. Course content — The securities transaction lifecycle — The benefits of ISO 15022 — Principles of ISO 15022 messages, namely the block structure and the generic field concept — Message flows, identification of the settlement chain and of the different settlement parties — Multiple business scenarios and exercises including settlement instructions, settlement status, settlement confirmations and statement of holdings 0,5 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 31
    • A corporate action is a process that brings material change to the company and affects its stakeholders. Processing of corporate actions is a critical area due to the high number of different events and the complexity of the options. In such a complex environment, the quality of the information you send and receive is crucial to reduce manual processes and errors and to minimise risk. Thanks to this course, you will have a unique opportunity to explore in detail the features and benefits of the ISO 15022 standards and get up to date with the latest standards developments. Audience Business analysts, IT staff, operations supervisors and managers, corporate actions division personnel from institutions such as custodians, securities market infrastructures, investment/asset managers, data providers and broker/ dealers. Prior knowledge To obtain a basic understanding of the securities business, we recommend you to attend ‘Introduction to SWIFT in the securities markets’. This course will also provide you with a general understanding of SWIFT's products and services. Course content — The principles of ISO 15022 standards, namely the message building blocks and the generic field concept — The different functions of a message and when to use them — Overview of the most commonly used codes and qualifiers — How to read the User Handbook — Message flow and timeline for voluntary and mandatory events — Corporate actions messages: — MT 564 Corporate action notification — MT 565 Corporate action instruction — MT 566 Corporate action confirmation — MT 567 Corporate action status and processing advice — MT 568 Corporate action narrative — Event types include cash dividend, dividend option, exercise of warrants, bond redemption, interest payment and exchange offer — The message examples are constantly updated to reflect the most recent market practice guidelines defined by the industry Customised training This course can be offered as an On-site or tailor-made training at your premises. Securities and funds distribution Corporate actions - ISO 15022 messages 32 People who have attended this course, also followed: Introduction to SWIFT in the securities markets Securities settlement and reconciliation - ISO 15022 messages SWIFT in 90 minutes T2S in 90 minutes 1 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 32
    • In 2001, the funds industry mandated SWIFT to develop a set of message templates leveraging the existing MT messages in ISO 15022 used for securities transactions (MT 502, MT 509 and MT 515). With an eye on the future, the funds industry and SWIFT further collaborated in 2003 to develop a full set of messages using the ISO 20022 standard. The aim was to go beyond the tactical ISO 15022 order process and enable the industry to automate and standardise the entire funds transaction flow - for different types of funds. Are you aware that the set of ISO 15022 message templates are subject to a mandatory migration to the new ISO 20022 MX standard with a final end date? Would you like to get an overview of the impacted messages? Would you like to learn about the ISO 20022 order message flows and message functionalities? Why don’t you sign up for this web class?You’ll be ready for these new messages in no time! Audience The course has been developed for business analysts, back-office and IT managers and staff from institutions such as distributors, transfer agents, fund administrators, portfolio managers, fund management companies, investor's intermediaries and trustees. Prior knowledge If you don’t have a good basic understanding of XML and ISO 20022, we recommend that you first follow the web class ‘ISO 20022 in 90 minutes’, or complete the eTraining module ‘ISO 20022 and MX message standards — overview’. Course content — Update on the mandatory migration — Benefits of ISO 20022 — A short overview of SWIFT's investment funds solution, including the ISO 20022 message flows and players involved — Detailed explanation of the ISO 20022 order flow messages (order, status & confirmation) and their functionalities using a real-life case study — Overview of one of the several SWIFT products to ease your ISO 20022 adoption (MyStandards) Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class. Securities and funds distribution ISO 20022 for funds in 90 minutes 33 People who have attended this course, also followed: Introduction to SWIFT in the securities markets SWIFT in 90 minutes ISO 20022 in 90 minutes Using ISO 20022 and XML messaging 90 minutes New! SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 33
    • 34 You are active in the investment funds industry and you wish to automate the communication flows with your counterparties? This one-day session will give you an overview of SWIFT’s solution for investment funds and in-depth information on the related ISO 20022 messages. You will also learn about the products and services that SWIFT makes available to you during each step of your ISO 20022 adoption and migration project. Audience The course has been developed for business analysts, back-office and IT managers and staff from institutions such as distributors, transfer agents, fund administrators, portfolio managers, fund management companies, investor’s intermediaries and trustees. Prior knowledge If you don’t have a good basic understanding of XML and ISO 20022, we recommend that you first follow the web class ‘ISO 20022 in 90 minutes’ or complete the eTraining module ‘ISO 20022 and MX message standards - overview’. Course content — An overview of SWIFT’s investment funds solution, including ISO 20022 message flows and players involved — SWIFT standards concepts: variants, versions, naming and co-existence — How to use the SWIFT standards Message Reference Guide — Scope and message functionalities, case studies and examples of the following investment funds messages: — Order and status messages — Transfer messages — Price reports — Cash forecast reports — Statements — Securities rejection message — Account management messages — Fund processing passport — Overview of SWIFT products and services to ease your ISO 20022 adoption (including consulting, MyStandards, Standards Developer Kit (SDK), MT to MX mapping document, etc.) Customised training This course can be offered as an On-site or tailor-made training at your premises. Securities and funds distribution Investment funds - ISO 20022 messages People who have attended this course, also followed: Introduction to SWIFT in the securities markets SWIFT in 90 minutes ISO 20022 in 90 minutes Using ISO 20022 and XML messaging 1 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 34
    • 35 T2S (TARGET2-Securities) is one of the largest infrastructure projects currently being launched by the Eurosystem. Do you want to gain a better understanding of what T2S is and what it is not - and you don’t have a lot of time? Are you familiar with the benefits it will bring? Do you know if and how you will be impacted? Join our session and learn about the European post-trade harmonisation, the T2S functionalities, the single messaging standard ISO 20022 and SWIFT’s involvement in T2S.This is the perfect means to get a good foundation about T2S, whether you are a potential user or just interested in the project! Audience Anyone who has an interest in this large European harmonisation project, even if you are not a T2S user and/or based outside of Europe. Prior knowledge You need a basic understanding of the securities business. Course content — What is T2S and why does it exist? — Who is impacted by T2S? — How does T2S work? — SWIFT’s involvement in T2S Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class. Securities and funds distribution T2S in 90 minutes People who have attended this course, also followed: Introduction to SWIFT in the securities markets Securities settlement and reconciliation - ISO 15022 messages Corporate actions - ISO 15022 messages SWIFT in 90 minutes ISO 20022 in 90 minutes 90 minutes Updated SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 35
    • Do you know what TARGET2- Securities (T2S) is all about and how you will be impacted? Are you familiar with the ISO 20022 messages that will be used in the communication to and from T2S to instruct, maintain and reconcile the securities settlement transactions in T2S and to restrict securities positions in the T2S securities accounts? Both participants from institutions that connect directly as well as those connecting indirectly will benefit from this one-day classroom session.This course will provide you with a solid understanding of the T2S business processes and message flows in the core business areas of securities settlement and securities management, illustrated in unprecedented end-to-end business scenarios. Audience Business Analysts, Operations Managers, Product Managers, IT staff with an interest in learning about the ISO messages (and the ISO 15022 equivalents), securities settlement and securities management business processes and flows in the context of T2S. This course is targeted at both directly as indirectly connected parties. Prior knowledge This course requires an understanding of ISO 20022 principles and features, which you can get through the ‘ISO 20022 in 90 minutes’ web class. Similarly, the course requires a good understanding of the securities business, which you can acquire by attending the course ‘Introduction to SWIFT in the securities markets’. Course content — Introduction to T2S: — What is T2S? — Why does T2S exist? — How does it work from a high- level technical point of view? — Description of the T2S business processes and message flows in the core business areas (securities settlement and securities management) ) — Settlement transaction basic lifecyle (Matching, Queries & Reports, etc.) — Maintenance lifecycle (Alledgements, Cancellation, Hold & Release, Queries & Reports, etc.) — Restriction lifecycle (Intra-Position Management, Restrictions, etc.) — External settlement (realignment) — Overview of ISO 20022 messages used in the scope of T2S, including a list of MX – MT equivalents Customised training This course can be offered as an On-site or tailor-made training at your premises and can include additional business areas such as static data, liquidity management, auto-collateralisation, collateral management, and T2S exceptions and audit trail. T2S - ISO messages for securities settlement and management 36 Securities and funds distribution People who have attended this course, also followed: Introduction to SWIFT in the securities markets Securities settlement and reconciliation - ISO 15022 messages Corporate actions - ISO 15022 messages SWIFT in 90 minutes T2S — ISO messages for liquidity and collateral management 1 day Updated SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 36
    • 37Securities and funds distribution Are you interested in learning about the provision and monitoring of liquidity supporting the settlement process in TARGET2-Securities (T2S) and how auto- collateralisation and bilateral collateral management can help you access credit if needed? This course will focus on these aspects from a messaging point of view.You will become familiar with the ISO 20022 messages that will be used in the communication to and from T2S to instruct, maintain and reconcile liquidity transfers, to manage your cash position and balance, intra-day as well as during the end of day cash management process.Through end-to-end business scenarios, ISO 20022 messages will further demonstrate how payment banks and payment bank clients interact with their credit provider in order to access credit through T2S auto- collateralisation. Finally, you will get a better understanding of ISO 20022 messages in relation to bilateral collateral management between payment banks through repo and pledge. Audience Business Analysts, Operations Managers, Product Managers, IT staff with an interest in learning about the ISO 20022 messages, business processes and flows in the context of T2S. The course targets both directly as indirectly connected parties. Prior knowledge If you are not yet familiar with the ISO 20022 principles or T2S, we recommend the web classes ‘ISO 20022 in 90 minutes’ and ‘T2S in 90 minutes’. For a deeper understanding of T2S securities settlement and securities management business processes and the ISO 20022 messages used in this context, you can follow the one-day course ‘T2S — ISO messages for securities settlement and management’ scheduled regulary the day before this course. Course content — Cash and Liquidity management (liquidity transfer orders, standing liquidity orders, query & response, cash blocking & reservation, end of day cash management, etc.) — Auto-collateralisation (Central Bank collateralisation, Client collateralisation, Limit management, Account configuration, etc.) — Bilateral collateral management (Repo & pledge message flows, CCP scenario, …) — T2S static data (Collateral data, etc.) Customised training This course can be offered as an On-site or tailor-made training at your premises and can include additional business areas such as securities settlement, securities management and external settlement. T2S - ISO messages for liquidity and collateral management People who have attended this course, also followed: Introduction to SWIFT in the securities markets Securities settlement and reconciliation - ISO 15022 messages T2S in 90 minutes SWIFT in 90 minutes T2S — ISO messages for securities settlement and management 1 day New! SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 37
    • 38 Securities and funds distribution New! Are you ready to implement ISO 20022 for PSMS and BETS? Do you already know about ISO 20022? What is the impact on your operations and your system? This course will give you an overview of ISO 20022 and its benefits as well as a basic knowledge of the XML syntax. Furthermore, you will learn about ISO 20022 messages in practice through a number of practical case studies.This course will guide you to a smooth and successful implementation of ISO 20022 messages for the JASDEC system. Audience Anyone who wants to learn about the ISO 20022 messages for PSMS and BETS of JASDEC. Prior knowledge You need a basic understanding of the securities settlement business. Course content — ISO 20022 principles and benefits — ISO 20022 repository — The XML format — JASDEC messages and schema — Case studies Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class. ISO 20022 for JASDEC People who have attended this course, also followed: Introduction to SWIFT in the securities markets Securities settlement and reconciliation - ISO 15022 messages Corporate actions - ISO 15022 messages SWIFT in 90 minutes ISO 20022 in 90 minutes 1 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 38
    • 39Securities and funds distribution SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 39
    • SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 40
    • “SWIFTTraining is very important in order to troubleshoot our system.There is always some kind of problem and without the proper training we are not able to give a quick response to our users.” Course participant — Angola Connectivity SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 41
    • Are you new to SWIFTNet? This course brings you up to speed on SWIFT's Secure IP Network, SWIFTNet messaging services, the range of SWIFT interfaces, and security in just one day. By attending this course, you will be able to build a decent foundation before attending more advanced courses related to connectivity, interfaces and security. Audience — Anyone requiring a good introduction to SWIFT, its core messaging services, interfaces, security and features — Anyone who needs fundamental SWIFTNet knowledge that is required for more specific technical courses Prior knowledge This is an intermediate-level technical course, requiring an understanding of IT fundamentals. Course content — Introduction: SWIFTNet at a glance — The Secure IP Network, including resilient network access options — The core messaging services and their features: InterAct, FileAct and Browse — SWIFTNet interfaces: SWIFTNet Link, Alliance Gateway, Alliance Web Platform and Alliance Access — SWIFT’s MT/MX standards — SWIFTNet security: layered security, PKI and SWIFTNet security officers Customised training This course can be offered as an On-site or tailor-made training at your premises. Connectivity Introduction to SWIFT connectivity 42 People who have attended this course, also followed: Managing Alliance Access and Entry Managing Alliance Gateway Managing PKI with Browse Managing Alliance Web Platform Alliance - disaster recovery 1 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 42
    • Through this introductory self- study module, you will learn about SWIFT’s secure financial network, the suite of interfaces and messaging services and receive an introduction to the messaging standards.You will be ready for SWIFTNet-related projects and discussions in your institution and build a good foundation prior to attending any course in the Connectivity portfolio. Learn whenever you want, wherever you are. Audience — Anyone requiring a good understanding of SWIFTNet services, products, security and features — Anyone who needs fundamental SWIFTNet knowledge that is required for more specific technical courses Prior knowledge This is an intermediate-level technical course, requiring an understanding of IT fundamentals. Course content — Introduction to SWIFT — SWIFT - the secure network — SWIFT messaging services — Application interfaces — FIN and XML messaging standards — SWIFT Customer Services — Exercises Connectivity Understanding SWIFTNet services and security 43 0,5 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 43
    • Are you looking for a course on SWIFT’s main messaging service? Do you want to find out more about the main features of SWIFTNet FIN? This course will bring you up to speed on all aspects of the FIN service.You will learn about the FIN System messages, your FIN connection, RMA and the interfaces. Audience Interface administrators, back-office staff and managers, security officers and auditors. Prior knowledge It is an advantage to have some basic knowledge about SWIFT. This can be acquired through the web class ‘SWIFT in 90 minutes’ or the eTraining module ‘Basics - your passport to SWIFT’. Course content — Positioning SWIFTNet FIN — Principles of SWIFTNet FIN — Ins and outs of SWIFTNet FIN messages. Delivery monitoring and check reports retrieval, broadcast and test and training messages — Your FIN connection — PKI and RMA — Customer Support Services Customised training This course can be offered as an On-site or tailor-made training at your premises. Understanding FIN and the System messages 44 Connectivity People who have attended this course, also followed: Introduction to SWIFT connectivity Managing Alliance Access and Entry Operating Alliance Access and Entry Alliance - disaster recovery 1 day Updated SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 44
    • Customer applications on swift.com 45Connectivity swift.com contains a treasure of applications and functionalities that help you manage your SWIFT connection and infrastructure. During this course, you will discover all of these applications. You will learn how to find, interpret, manage and use all of the information that is available to you. Audience This training is open to everyone. It is highly recommended for swift.com administrators and Alliance, SWIFTNet or Business Security Officers. Prior knowledge No prior knowledge of SWIFT is required. If you would like to get a foundation about SWIFT, we recommend the web class ‘SWIFT in 90 minutes’. Course content — Introduction to swift.com: registration, login, user profiles, My Portal, My Profile — Ordering and billing: placing and tracking your orders online and understanding your SWIFT invoices and statements — swift.com administrators: roles, functionalities and responsibilities, guidelines and best practices — Configuration Browser: your connectivity configuration, your SWIFT Alliance contracts, your SWIFTNet business services — Secure Channel: functionalities and best practices for SWIFTNet and Alliance Security Officers using the Secure Channel application — Support Tools: Knowledge base, operational status, documentation, My Case Manager, Leased Line usage Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class. People who have attended this course, also followed: SWIFT in 90 minutes Managing PKI with Browse Managing Alliance Gateway Managing Alliance Access and Entry SWIFT audit guidelines 1 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 45
    • At SWIFT, we take security very seriously. And so should you! Attend this one-day session and learn how to manage PKI and your certificates and master the available tools, such as the SWIFTNet Online Operations Manager and Secure Channel. Through this course, you will receive the necessary knowledge to perform your security-related tasks in complete confidence. Audience SWIFTNet Security Officers, back-office managers, security staff, IT management. Prior knowledge We recommend that participants first attend the course ‘Introduction to SWIFT connectivity’ or complete the eTraining module ‘Understanding SWIFTNet services and security’. Course content — Refresher of PKI theory — Managing certificates with the HSM — Managing PKI through the SWIFTNet Online Operations Manager — Offline security through Secure Channel — Getting started with Browse Customised training This course can be offered as an On-site or tailor-made training at your premises. Using SWIFT - Certification Programme This course is part of the recommended training path to become a ‘Certified SWIFTNet Security Officer’ (see page 71). Connectivity Managing PKI with Browse 46 People who have attended this course, also followed: Introduction to SWIFT connectivity Managing Alliance Access and Entry Managing Alliance Gateway SWIFT audit guidelines Customer applications on swift.com 1 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 46
    • If you are responsible for setting-up and maintaining the PKI security from an operational point of view, this training is made for you. Our instructor will clearly illustrate how to deal on a daily basis with your security device and how to troubleshoot your HSM-cluster effectively. Audience This course has been designed for SWIFTNet Security Officers, security staff, back-office administrators and anyone else in charge of the SWIFTNet PKI security. Prior knowledge Prior to attending this course, we recommend you to follow the classroom courses ‘Introduction to SWIFT connectivity’ and ‘Managing PKI with Browse’. Course content — What is an HSM? — Installation of HSM devices — Daily HSM box operations — HSM box management — Troubleshooting and best practices — Case study Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class. Connectivity Operating your Hardware Security Module 47 People who have attended this course, also followed: Introduction to SWIFT connectivity Managing PKI with Browse Managing Alliance Access and Entry Managing Alliance Gateway 0,5 day New! SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 47
    • 48 The Relationship Management Application (RMA) is the component used for setting up and maintaining correspondent relationships in the SWIFT environment.Through this course, you will get a clear understanding of the concepts involved, learn how to put them in practice and find out how to integrate RMA in your SWIFT environment. Audience The course is intended for everyone who needs a detailed understanding about exchanging RMA authorisations with correspondents, including RMA managers, Alliance Lite2 administrators or security officers. Prior knowledge We recommend that participants first attend one of the introduction courses (‘Introduction to SWIFT in the payments market’, ‘Introduction to SWIFT in the securities markets’ or ‘Introduction to SWIFT connectivity’) or complete one of the eTraining modules (‘Basics – your passport to SWIFT’ or ‘Understanding SWIFTNet services and security’). Course content — Introduction to the Relationship Management Application — Setting up RMA — RMA general principles — Query/answer messages — Creating/accepting/rejecting/deleting authorisations — Granular authorisations using RMA Plus — Exporting/importing RMA authorisations Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class. Connectivity Operating RMA People who have attended this course, also followed: Introduction to SWIFT connectivity Managing Alliance Access and Entry Introduction to SWIFT in the payments market 0,5 day New! SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 48
    • 49 Alliance Web Platform is the new browser-based graphical user interface for all Alliance products. During this half-day session, you will learn how to install, configure and manage this light and valuable solution. Our instructor will also illustrate how you can benefit from the centralised configuration and how to organise your Alliance connectivity infrastructure in a flexible manner. Audience This course is targeted at Alliance interface administrators, IT staff and managers as well as back-office managers. Prior knowledge A good knowledge of Alliance interfaces is recommended. Course content — Introduction, benefits and added value of Alliance Web Platform — Web Platform offerings — Preparing for installation — Installation, upgrade and removal — Deploying GUI packages — Connecting Alliance Server instances — Configuring Application Groups and Packages — Case study – configuring Browse — Branding schemes — Troubleshooting and maintenance Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class. Connectivity Managing AllianceWeb Platform People who have attended this course, also followed: Managing Alliance Gateway Managing Alliance Access and Entry Introduction to SWIFT connectivity 0,5 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 49
    • Do you know how to configure and manage Alliance Gateway in your infrastructure? After having attended this comprehensive course, you will be well prepared and able to deploy Alliance Gateway successfully. Audience Alliance Gateway administrators, security officers, IT staff and managers, interface administrators and back-office managers. Prior knowledge It is recommended to have a prior knowledge of the SWIFT services, security and network. If you are new to SWIFTNet, this knowledge can be acquired through the one-day classroom course ‘Introduction to SWIFT connectivity’ or the eTraining package ‘Understanding SWIFTNet services and security’. Course content Several demos and exercises presenting the Alliance Gateway system adminstration will guide you through the following topics: — Alliance Gateway overview — Full system administration including user management, process control and monitoring — PKI and security management — Connectivity with your back-office applications — Manual and automatic file transfer — Using a Browse service configuration Customised training This course can be offered as an On-site or tailor-made training at your premises. Managing Alliance Gateway 50 Connectivity People who have attended this course, also followed: Introduction to SWIFT connectivity Managing PKI with Browse Managing Alliance Web Platform Managing Alliance Access and Entry 2 days SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 50
    • Creating SWIFT messages 51Connectivity During this hands-on course, you will receive a very good understanding of the FIN messages and how to handle them on the Alliance interface. You will learn how to build different types of messages, how to manually process them on a SWIFT system, including the verification, authorisation, modification and search steps. The course offers a perfect combination of theory and hands-on exercises in a training lab covering real-life scenarios. Together with our instructor, you will be able to experience and navigate the Message Management/Alliance Lite2 GUI, which perfectly complements the courses covering the SWIFT message standards. Audience The course is targeted at everyone using an Alliance interface to create, verify, authorise or modify SWIFT messages, from Alliance Access and Entry to Alliance Lite2. Prior knowledge It is recommended to have some prior knowledge of SWIFT and financial payments. Participants should preferably have followed the classroom course ‘Introduction to SWIFT in the payments market’ or the web class ‘SWIFT in 90 minutes’. Course content The course covers various case studies and hands-on exercises to illustrate the creation and processing of SWIFT messages, and setting up reports using the Message Management interface. — Setting the scene — Introducing FIN — Introduction to Message Management and Alliance Lite2 GUIs — Message process and flow — Message scenarios and exercises covering the following MTs: MT 103, 202, 202 COV, 210, 300, 670, 900, 910, 940 and 950 Customised training This course can be offered as a tailor- made training at your premises, and can include scenarios and exercises covering other message types. People who have attended this course, also followed: Introduction to SWIFT in the payments market Introduction to SWIFT in the securities markets Payments and cash management - using FIN messages Collections and documentary credits Forex and money markets - using FIN messages 1 day New! SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 51
    • During this two-days in-depth course, you will not only learn how to manually create messages using the SWIFT interface.You will also learn how to verify, authorise, modify and search for SWIFT messages in FIN, InterAct and FileAct. Our instructor will also teach you how to use the Event Log and Monitoring Application, make system queries and perform day- to-day tasks using the Relationship Management Application.Together with our instructor, you will be able to experience Alliance Access through hands-on exercises in our training lab.This course is a must-have for anyone involved in the message preparation process. Audience SWIFT operators/users, supervisors and Alliance Security Officers. Prior knowledge We recommend that you first attend one of the courses ‘Introduction to SWIFT in the payments market’ or ‘Introduction to SWIFT in the securities markets’, depending on the business area you are active in. Alternatively, you can complete the eTraining modules ‘Basics - your passport to SWIFT’ or ‘Your SWIFT guide to the securities markets’. Course content — Setting the scene — Getting to know Alliance Web Platform — Message preparation: an overview — Using Alliance Messenger for FIN and InterAct — Connecting to the SWIFT network — Manual FileAct — Relationship Management Application — Message searching and reporting — Event Log and Monitoring Customised training This course can be offered as an On-site or tailor-made training at your premises. Using SWIFT - Certification Programme This course is part of the recommended training path to become a ‘Certified Alliance Access/Entry Operator’ (see page 70). 52 Connectivity Operating Alliance Access and Entry People who have attended this course, also followed: Introduction to SWIFT in the payments market Introduction to SWIFT in the securities markets Payments and cash management - using FIN messages Collections and documentary credits Forex and money markets - using FIN messages 2 days SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 52
    • Managing Alliance Access and Entry 53Connectivity If you are responsible for configuring and maintaining your Alliance Access system, then this hands-on course will help you get the most out of your interface.Through a mix of theory and hands-on exercises, you will learn how to use the features and functionalities of Alliance Access, such as the monitoring tool to supervise and control the different Alliance Access elements, and ensure a smoothly running messaging interface. Audience Back-office managers, IT staff and managers and interface administrators. Prior knowledge We recommend that you first attend the courses ‘Introduction to SWIFT connectivity’ and ‘Operating Alliance Access and Entry’. Course content — Updates: installation of patches, message syntax tables and BIC files — User Management and Security Parameters: profiles, users, passwords and security parameters — Alliance Gateway Connectivity: configuring Alliance Gateway connections, configuring Logical Terminals connections as well as emission and reception profiles — Message Partners: connectivity of Alliance Access with external applications and printers — Routing: defining routing rules in Alliance Access — Message Searching and Reporting: using advanced searching functions and reporting — Archive and back-up procedures — Scheduling and Calendar — System Parameters and Event Log: how to change parameters and how to activate or de-activate alarms — Using the Monitoring GUI: supervising the new monitoring elements which are only available through Alliance Web Platform as well as using the new multi-instance monitoring tool Customised training This course can be offered as an On-site or tailor-made training at your premises. Note During this course, the hands-on exercises will be performed on Alliance Access. The instructor will point out differences - if any - for Alliance Entry users. However, in communities with a majority of Alliance Entry users, the course can be adapted on request. People who have attended this course, also followed: Introduction to SWIFT connectivity Operating Alliance Access and Entry Managing PKI with Browse Managing Alliance Web Platform Managing Alliance Gateway 2 days SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 53
    • With over 2,000 installations worldwide, Alliance Access remains SWIFT’s prime messaging interface, designed to connect your business applications to SWIFT.This course, which offers you a perfect mix of theory, demos and hands-on exercises, will show you how to deploy the Alliance Access server, benefit from all its features and help you to choose the right interface with your back-office.With the relational database structure, this course will demonstrate and give you insights into the built-in recovery mechanism of Alliance Access.The course also describes the potential problems you may encounter during the installation or the upgrade of Alliance Access and more importantly, the preventive measures and solutions. Audience Interface developers, IT staff and managers as well as back-office managers, who are responsible for implementing and maintaining Alliance Access. Prior knowledge It is necessary to have a good general knowledge of the SWIFTNet environment, which can be acquired through the one- day course ‘Introduction to SWIFT connectivity’. It is also an asset if you have attended the course ‘Managing Alliance Access’. Course content — The Alliance Access environment — Preparing for installation — Alliance Access and Alliance Web Platform installation — Software, license and hardware upgrade — The Alliance Access structure — Using Database recovery — Communication links and interfaces with your back-office (Automatic File Transfer via XMLv2, MQHA, SOAPHA) — Troubleshooting and command lines Note: — Installations performed by students can only be guaranteed in SWIFTs Technical Training Centres in La Hulpe - Belgium, London - United Kingdom, Hong Kong and New York - United States. In all other course locations, the hands-on installation/ upgrade will depend on facilities available. — This course covers demos and exercises in Windows only. If you have a special request, please contact your regional SWIFT Training office to discuss your training requirements. Customised training This course can be offered as an On-site or tailor-made training at your premises. Deploying Alliance Access 54 Connectivity People who have attended this course, also followed: Introduction to SWIFT connectivity Managing Alliance Web Platform Managing Alliance Access and Entry Managing Alliance Gateway 2 days New! SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 54
    • Understanding Alliance Lite2 55Connectivity Are you looking for a course on the simplest cloud-based way to connect to the SWIFT network? Do you want to find out more about Alliance Lite2, what it is and how it must be set up to browse and/or start exchanging all types of SWIFT messages and files? This course will bring you up to speed on all aspects of the Lite2 administration.You will also learn about the token activation, user management and the Autoclient. Audience The course is targeted at Alliance Lite2 administrators, security officers, back- office managers and IT staff (developers, etc.). Prior knowledge It is an advantage to have some basic knowledge about SWIFT. This can be acquired through the web class ‘SWIFT in 90 minutes’ or the eTraining module ‘Basics - your passport to SWIFT’. Course content — Introduction to Alliance Lite2 and the SWIFT environment — Preparation and installation of the software — Description of the different Lite2 roles — Initial activation of security officers — Basic user management — Using the Autoclient Customised training This course can be offered as an On-site or tailor-made training at your premises or via the web class. People who have attended this course, also followed: Introduction to SWIFT connectivity SWIFT in 90 minutes 0,5 day New! SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 55
    • 56 Are you interested to know more about SWIFT business continuity? Do you want to know how to ensure a maximum resilience of your SWIFT technical infrastructure; or how to resume your SWIFT operations in the shortest period of time in case a failure would happen? Sign up for this 90 minutes session! This first module of our Alliance disaster recovery training introduces you to the SWIFT business continuity planning process.You will learn how to prevent risks from happening to your SWIFT connectivity, and find out what SWIFT has put in place to help you optimise the resilience of your connectivity infrastructure. Audience Managers, business analysts, IT staff, auditors, team leaders, product managers or anyone involved in SWIFT. Prior knowledge A basic knowledge of SWIFT is required. This can be acquired by attending the web class ‘SWIFT in 90 minutes’ or the one-day classroom course ‘Introduction to SWIFT connectivity’. Course content — Business continuity plan — Risks assessment and business impact — Resiliency options Customised training This course can be offered as an On-site or tailor-made training at your premises or over the web class. Optimising your Alliance resilience Connectivity People who have attended this course, also followed: Introduction to SWIFT connectivity Managing Alliance Web Platform Managing Alliance Access and Entry Managing Alliance Gateway 90 minutes New! SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 56
    • 57 Alliance - disaster recovery Connectivity As a financial institution, your SWIFT operations department is a critical nerve centre that deserves special attention.To minimise the impact of a technical failure on your business, you should be prepared for any disaster that might arise.This course gives you best practice guidelines for business continuity planning and enables you to manage the disaster recovery processes for your Alliance interfaces.We will discuss the different back-up strategies and resiliency options for your SWIFT environment. Audience This course is designed for interface administrators, IT staff and managers, as well as back-office managers and business continuity managers responsible for the SWIFT environment. Prior knowledge Prior to attending this course, we recommend you to attend the web class ‘Optimising your Alliance resilience’. As this is a technical course, a good understanding of system administration is required. You will need knowledge of SWIFTNet PKI, such as delivered in the courses ‘Introduction to SWIFT connectivity’ or ‘Managing PKI with Browse’. You must have experience in managing the Alliance Access/Entry and/or Alliance Gateway interfaces, as taught in the courses ‘Managing Alliance Access and Entry’ and ‘Managing Alliance Gateway’. Course content — Business Continuity Planning — Principles of disaster recovery for SWIFTNet applications — Recovery procedures for Alliance Access — Recovery procedures for Alliance Web Platform — Recovery procedures for Alliance Gateway and SWIFTNet Link — HSM resilience and certificate management — Network resilience — Tools Customised training This course can be offered as an On-site or tailor-made training at your premises. People who have attended this course, also followed: Introduction to SWIFT connectivity Optimising your Alliance resilience Managing Alliance Gateway Managing Alliance Access and Entry Managing PKI with Browses 1 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 57
    • Are you ready to perform an audit of your SWIFT environment? Do you want to know where to look for potential risks? This course provides you with the information that will allow you to perform your audit in complete confidence. Audience This risk management course is mainly targeted at internal auditors, risk managers, Security Officers, and any member of a team responsible for performing an audit of SWIFT systems or looking for potential risks in a SWIFT environment. Prior knowledge A basic knowledge about SWIFT and/or a SWIFT interface is useful but not required. Course content Various checklists and exercises on data analysis practice will guide you through the following topics: — Overview of SWIFT — PKI certificates and HSMs — Risk analysis in SWIFTNet and the SWIFT interfaces — Integrity, filtering and other security controls — Audit trails — Archive, backup and business continuity planning Note This course uses the Alliance portfolio to illustrate different security concepts. Other SWIFT interfaces have different layouts of screens and printouts, but the general concepts are always the same. Customised training This course can be offered as an On-site or tailor-made training at your premises. SWIFT audit guidelines 58 Connectivity People who have attended this course, also followed: Introduction to SWIFT connectivity SWIFT in 90 minutes Optimising your Alliance resilience Managing PKI with Browse 2 days SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 58
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    • “The course books are very comprehensive and serve as a good reference point for the future.The instructors are very knowledgeable and teach with a lot of enthusiasm.They explain the complexity of SWIFT messages in a simple way by using different market led examples.” Course participant — United Kingdom Special Interest Sessions SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 61
    • People who have attended this course, also followed: SWIFT audit guidelines Watch - analysing your business data ISO 20022 in 90 minutes ISO 20022 and XML messaging Are you a busy professional who is interested in finding out how you can benefit (more) from SWIFT? Don’t look any further and sign up for this 90 minutes training!You will get a good grasp of SWIFT’s offering within the financial eco-system and learn how you can reach the different market players through SWIFT.You will also learn how you can benefit from SWIFT’s messaging services and added value offering through real practical case studies, giving you food for thought on how you too can get more out of SWIFT in terms of creating new business opportunities and revenue shares, increasing your operational efficiency and decreasing your costs and risk. And all of this in only 90 minutes! Audience This course is aimed at product managers, team leaders, managers and business analysts, or anyone interested in the positioning of SWIFT within the financial markets. Prior knowledge No prior knowledge is required. Course content — SWIFT in the financial services industry — Reaching different market players using SWIFT (Market Infrastructures, CSDs, Financial institutions, Corporates, etc.) — The SWIFTNet environment and messaging solutions — Reducing your Total Cost of Ownership with SWIFT Services — SWIFT in the changing landscape: responding to upcoming evolutions — Case studies: learning from the successes of your market peers Customised training This course can be offered as an On-site or tailor-made training at your premises or over the web class. SWIFT in 90 minutes 62 Special Interest Sessions 90 minutes Updated SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 62
    • Does your job require SWIFT knowledge? Are you part of a SWIFT-related project team? Or do you need to update your understanding of SWIFT? This self-paced introductory e-learning module will give you an overview of SWIFT, its customers, its message standards and its main products and services. It gives you the necessary foundation to enable you to attend more advanced SWIFT courses. Audience — Current and new users who need a general overview of SWIFT — Anyone who is interested in SWIFT Prior knowledge No prior knowledge of SWIFT is required. Course content — Introducing SWIFT — Products and services — Security — Message standards — Customer support services Basics - your passport to SWIFT 63Special Interest Sessions 0,5 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 63
    • 64 This course will give you a complete overview of the SWIFT business solutions that banks can offer to their corporate customers with regards to the various messaging services available, different service models used and available connectivity options for a corporate to connect to SWIFT. Audience — Corporate treasurers, regional treasurers, treasury managers, finance directors, trade service practitioners, heads of shared service centres — Global bank cash management, trade services and transaction services managers — Accounts payable and receivable managers — Existing SWIFT corporate users or corporates seeking to optimise their communication platforms with their financial institutions — Consultancy firms and application vendors Prior knowledge No prior knowledge of SWIFT is required. Course content — SWIFT standards and messaging services (FIN, FileAct, InterAct) — Highlights of specific FIN message standards — Description of the SWIFT for corporate offering — Cash and treasury management — Different access models to SWIFT (SCORE, MA-CUG and TRCO ) — Different connectivity models to SWIFT — Supporting your project Customised training This course can be offered as an On-site or tailor-made training at your premises. Using SWIFT - Certification Programme This course is part of the recommended training path to become a ‘Certified SWIFT for Corporates Specialist’ (see page 69). SWIFT for corporates Special Interest Sessions People who have attended this course, also followed: SWIFT in 90 minutes Payments and cash management - using FIN messages Treasury management using FIN messages Forex and money markets - using FIN messages 1 day Updated SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 64
    • 6565Special Interest Sessions FIN and ISO 15022 message guidelines for the offshore RMB Offshore RMB volumes are increasing and the processing of the majority of payments, treasury and securities messages are not automated. Market participants are concerned about capacity constraints and risk this places on their business. SWIFT’s involvement was requested to help industry participants define guidelines so that market participants can make use of the SWIFT MT and ISO 15022 messages to facilitate STP processing of offshore RMB products. This course will give you an understanding of the offshore RMB business trends and guidelines and how to correctly use them in SWIFT MT and ISO 15022 messages. Audience This course has been designed for existing SWIFT users involved in offshore RMB transactions, for institutions planning to get involved in offshore RMB transactions, as well as for consultancy firms and application vendors. Prior knowledge Knowledge of SWIFT Payments and/or Forex and/or ISO 15022 messages is required. Course content — Background of the offshore RMB — What does it mean for you? — How SWIFT can help — The issue: CNH versus CNY — Summary of the guidelines — The Cash and Trade Group — The Forex, Money Markets and Derivatives Group — The Investor Perspective Group — Cross markets — Upcoming activities for the Best Practice Groups Customised training This course can be offered as an On-site or tailor-made training at your premises or over the web class. People who have attended this course, also followed: Payments and cash management - using FIN messages Introduction to SWIFT in the securities markets SWIFT in 90 minutes Introduction to SWIFT in the payments market 150 minutes SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 65
    • Whether you will soon be embarking in a community project based on ISO 20022 messages or are simply interested in finding out more about ISO 20022, this is the perfect place to start!You have heard and read about ISO 20022, but are you comfortable with what it really means? What’s the difference between a schema, a business model, an element, a message instance and what does it have to do with XML? During this 90 minutes web class, you will learn how to find your way through the new jargon and find out how you will benefit from this new methodology.This course will enable you to take an active part in the next wave of changes affecting the core of the financial services industry: the usage of a new standard to exchange financial data across different systems, locations and geographies. Audience Anyone involved in financial messaging and telecommunications who is interested in ISO 20022. More specifically, business analysts, Standards implementation teams, IT staff, back-office staff, team leaders and managers. Prior knowledge It is advised that participants have a general understanding of SWIFT and the financial industry in general. The web class ‘SWIFT in 90 minutes’ offers you just that. Course content — Introduction: — Context: from FIN proprietary to ISO and XML format — Definition of concepts, players and items — Clarification of common misunderstandings — What’s in it for me? — New components, new possibilities — Benefits of the new methodology — Tools and support — Examples of ISO 20022 and XML messaging: T2S, SEPA, JASDEC, etc. Customised training This course can be offered as an On-site or tailor-made training at your premises or over the web class. ISO 20022 in 90 minutes 66 Special Interest Sessions People who have attended this course, also followed: SWIFT in 90 minutes T2S in 90 minutes Investment funds - ISO 20022 messages Trade Services Utility - ISO 20022 messages and flows 90 minutes SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 66
    • SWIFT’s MX standards are eminently suited to automate today’s complex message flows. Through this e-training module, you will acquire fundamental knowledge about the ISO 20022 process, the convergence and co- existence concepts and why and how XML is used. Audience This module is targeted at anyone who needs a good overview of ISO 20022 and its use of XML: business analysts, SWIFT administrators, managers evaluating SWIFT’s business solutions, etc. Prior knowledge No prior knowledge of SWIFT is required. Course content — Basics of XML — MX message concepts — ISO 20022 - co-existence and convergance — Exercises 67Special Interest Sessions ISO 20022 and MX message standards - overview 0,5 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 67
    • During this one-day course, you will discover ISO 20022 and the solutions that SWIFT has designed to help you implement it. After an introduction to XML and ISO 20022, the course will provide you with an overview of the different mapping techniques and possibilities, including a demonstration of the various tools and resources developed for this purpose. If you are involved with an ISO 20022 related project and are facing the translation challenges related to the implementation of ISO 20022 in your institution, this is the perfect course for you! Audience This course is intended for business analysts, project managers and developers of any institution that wishes to implement ISO 20022 and translation from and to other syntaxes. Prior knowledge A sound understanding of a specific market solution (e.g. Funds, SEPA, Trade Services Utility) is definitely an asset. Course content — XML in a nutshell — ISO 20022 methodology — Examples of several standards (XBRL, FpML, FIN, ISO 20022, etc.) — Market Practices extensions — Overview of integration solutions for translation needs — Standards Developers Kit: content and demonstration — Future plans to handle co-existence Customised training This course can be offered as an On-site or tailor-made training at your premises. Using ISO 20022 and XML messaging 68 Special Interest Sessions People who have attended this course, also followed: SWIFT in 90 minutes ISO 20022 in 90 minutes T2S in 90 minutes ISO 20022 messages and flows for TSU and BPO Investment funds - ISO 20022 messages 1 day Updated SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 68
    • Watch - analysing your business data 69Special Interest Sessions Do you want to analyse your own performance over SWIFT or do you want to access key data about SWIFT across markets and countries? How many messages are you sending and receiving per month? Which message types? How is your traffic volume evolving? What is your market share of your country’s total SWIFT traffic? Who are your main counterparties? What is the average price of your messages? What is your total cost of ownership of SWIFT? This comprehensive course gives you direct and easy access to business intelligence about your own institution as well as the overall market. Audience This course is targeted at staff responsible for analysing the SWIFT business data of your company and those who are registered Watch end users. Prior knowledge It is recommended to have prior knowledge about your SWIFT business. Course content — Watch portfolio overview — Watch Analysers - dimensions and measures — How to build results tables (drag and drop, filters, drilling down, expanding, nesting, etc.) — How to work with data (sorting, hiding, ranking, subsets, charts, etc.) — Extra (exporting, bookmarking, reports, etc.) — Practical case scenarios on all your Watch Analysers Customised training This course can be offered as an On-site or tailor-made training at your premises or over the web class. People who have attended this course, also followed: SWIFT in 90 minutes Introduction to SWIFT in the payments market Payments and cash management - using FIN messages Introduction to SWIFT in the securities markets 0,5 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 69
    • During this half-day session, you will learn how the principles of economic and financial sanctions impact your business from a transactions perspective and how sanctions issues manifest themselves in your processing of SWIFT messages. You will also learn the key considerations in establishing a wider sanctions compliance framework which will enable you to make more informed decisions when it comes to verifying and screening your SWIFT messages (for sanctions issues). This course is brought to you by SWIFT in association with Deloitte. Audience Managers and staff working in compliance, risk, legal, financial crime and internal audit units and customer interfacing staff (relationship managers); as well as anyone who is verifying payments or any other transactional messages (trade finance, treasury and capital markets, etc.) in the context of sanctions. Prior knowledge While no specific prior knowledge is required, the course is focussed on some of the practical challenges of implementing sanctions compliance, so some background knowledge of sanctions regulations is beneficial. Course content — The basic principles and purpose of sanctions, and the practical challenges of achieving sanctions compliance — Overview of sanctions regulations and recent developments — Key considerations in implementing a framework of systems and controls around payments screening — Identifying high risk business areas and key issues to monitor failures — Understanding the operational challenges based on recent regulatory investigations — Good practice guidelines for developing an effective sanctions compliance framework Customised training This course can be offered as an On-site or tailor-made training at your premises or over the web class. We can extend the duration of this course to 1 full day including a workshop. Introduction to Financial Sanctions 70 Special Interest Sessions People who have attended this course, also followed: SWIFT in 90 minutes Payments and cash management - using FIN messages Introduction to SWIFT in the payments market Watch - analysing your business data 0,5 day New! SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 70
    • 71Special Interest Sessions The CPSS-IOSCO principles for Financial Market Infrastructures Do you want to analyse your own performance over SWIFT or do you want to access key data about SWIFT across markets and countries? How many messages are you sending and receiving per month? Which message types? How is your traffic volume evolving? What is your market share of your country’s total SWIFT traffic? Who are your main counterparties? What is the average price of your messages? What is your total cost of ownership of SWIFT? This comprehensive course gives you direct and easy access to business intelligence about your own institution as well as the overall market. Audience This course is targeted at staff responsible for analysing the SWIFT business data of your company and those who are registered Watch end users. Prior knowledge It is recommended to have prior knowledge about your SWIFT business. Course content — Watch portfolio overview — Watch Analysers - dimensions and measures — How to build results tables (drag and drop, filters, drilling down, expanding, nesting, etc.) — How to work with data (sorting, hiding, ranking, subsets, charts, etc.) — Extra (exporting, bookmarking, reports, etc.) — Practical case scenarios on all your Watch Analysers Customised training This course can be offered as an On-site or tailor-made training at your premises or over the web class. People who have attended this course, also followed: SWIFT in 90 minutes Introduction to SWIFT in the payments market Payments and cash management - using FIN messages Introduction to SWIFT in the securities markets 90 minutes New! SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 71
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    • “Internally, the feedback has been very positive. People appreciated the chance to attend and receive an independent verification of their skill set.They’re proud to add the certification to their e-mail signature.This is more than just a training course – it’s something they can use in their day-to-day business and experience with customers.” David Watson — Deutsche Bank Using SWIFT - Certification Programme SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:50 Page 73
    • Using SWIFT - Certification Programme 74 Using SWIFT - Certification Programme Are you looking for a formal proof of your or your staff's SWIFT knowledge? SWIFT Training's ‘Using SWIFT - Certification Programme’ has been designed to offer you this. Through a formal exam, you will receive the confirmation that you or your staff have successfully assimilated the information you/they have acquired during SWIFT Training courses or on-the-job experience.The ‘Using SWIFT - Certification Programme’ is role-based and focusses on the knowledge required by specific roles in an institution. Read more about our three-step programme and differentiate yourself with the ‘Using SWIFT - Certification Programme’. Your benefits — It guarantees your staff have the required knowledge — It ensures that you have the required expertise in-house at any time, which is essential in crisis situations — It offers you a specialist reputation, in the eyes of your management or your clients — It helps you to increase efficiency and reduce costs Step 1 - Choose your certificate Based on your/your staff's current role or career aspirations, you first decide which Certification you want to obtain. You can choose from the following certifications: — SWIFT for Corporates Specialist — Alliance Access/Entry Operator — Alliance Access Administrator — SWIFTNet Security Officer You then assess whether you/your staff have the required knowledge to pass the exam. Step 2 - Prepare for your exam If you do not have the required knowledge, you can attend SWIFT training. For each certification, we have designed a recommended training path which will provide you with the necessary knowledge. Step 3 - Take the exam When you are ready to take the exam, you schedule it at one of the select test locations. Upon successful completion of the exam, you will receive your certificate from SWIFT Training by e-mail. On-site Certification If you have a group of people who require training and certification on the same topic, you can choose to run the programme at your premises. Please visit www.swift.com/training for more information, or contact us directly. SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:51 Page 74
    • SWIFT for Corporates Specialist 75Using SWIFT - Certification Programme This certification has been designed to validate the knowledge of sales and sales support professionals within financial institutions that wish to make available SWIFT connectivity to their corporate clients. Candidates for this Certificate must pass an exam on 'SWIFT for Corporates'- related business and technical topics to acquire the title 'Certified SWIFT for Corporates Specialist'. Topics on which you will be certified — Business drivers for corporates joining SWIFT — SWIFT interfaces — Connectivity options to SWIFT — SWIFT messaging services for corporates — SWIFTNet security — Usage of message standards (FIN and ISO 20022) for corporates — Available SWIFT services for corporates (payments initiation, cash management, foreign exchange and money market confirmations, account reporting, electronic bank account management, trade services, and 3SKey) Recommended training path If you do not have the required knowledge on the above topics, you can decide to take additional SWIFT training. We have designed a recommended training path which will provide you with the necessary knowledge to enable you to pass the exam. Visit the SWIFT Training site for more information. — SWIFT for corporates — Treasury management using FIN messages Validity of your certificate Your certificate will expire when SWIFT connectivity for corporates changes and the exam you have taken is no longer representative. SWIFT Training will inform you in due time of the expiry of your certificate. On-site certification If you have a group of people who require training and certification on the same topic, you can choose to run the programme at your premises. “The training and accreditation have provided HSBC staff with expert insight into SWIFT for Corporates and this experience will further enhance the ‘best-in-class’ service we deliver to our clients when implementing SWIFT solutions.” Jason Dove, manager, client integration, payments and cash management, HSBC 0,5 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:51 Page 75
    • This certification has been designed to validate the knowledge of staff who are responsible for the FIN message preparation process and basic RMA. Candidates for this Certificate must pass an exam on the daily operations of Alliance Access/Entry to acquire the title 'Certified Alliance Access/Entry Operator'. Topics on which you will be certified — The menus and windows of Alliance Web Platform — Message preparation: creation, verification, modification and authorisation of FIN messages in Alliance Web Platform — Monitoring messages and routing/disposing to other queues — Creating FIN message templates and using them — Connecting to the SWIFT network for sending and receiving messages — Creating and exchanging RMA authorisations with your correspondents for FIN — Searching for specific messages or events in Alliance Access/Entry and running reports — Monitoring your system (basic level) Recommended training path If you do not have the required knowledge on the above topics, you can decide to take additional SWIFT training. We have designed a recommended training path which will provide you with the necessary knowledge to enable you to pass the exam. Visit the SWIFT Training site for more information. — Operating Alliance Access and Entry Validity of your certificate This exam is based on Alliance 7.0. Your certificate will expire when SWIFT releases a new version of the Alliance Access/Entry interface which significantly changes the functionalities, and the exam you have taken is no longer representative. SWIFT Training will inform you in due time of the expiry of your certificate. On-site certification If you have a group of people who require training and certification on the same topic, you can choose to run the programme at your premises. Alliance Access/Entry Operator 76 Using SWIFT - Certification Programme 0,5 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:51 Page 76
    • Alliance Access Administrator 77Using SWIFT - Certification Programme This certification has been designed to validate the knowledge of staff that are responsible for configuring and maintaining the Alliance Access server. As this is a critical function ensuring continuity of your daily operations, we recommend you to certify your staff involved in this area. Candidates for this Certification must pass an exam on the Alliance Access administration and configuration tasks to acquire the title ‘Certified Alliance Access’. Topics on which you will be certified — Installation of patches, message syntax tables and BIC files — Creating profiles, users, passwords and security parameters — Configuring Alliance Gateway connections, configuring Logical Terminals connections as well as emission and reception profiles — Connecting Alliance Access with external applications and printers — Defining routing rules in Alliance Access — Using advanced searching functions and reporting — Archive and back-up procedures — Scheduling and Calendar — How to change parameters and how to activate or de-activate alarms — Using the Monitoring GUI and supervising elements which are only available through Alliance Web Platform as well as using the new multi-instance monitoring tool Recommended training path If you do not have the required knowledge on the above topics, you can decide to take additional SWIFT training. The following course will provide you with the necessary knowledge to enable you to pass the exam. Visit swift.com for more information. — Managing Alliance Access Optional training — Deploying Alliance Access Validity of your certificate This exam is based on Alliance 7.0. Your certificate will expire when SWIFT releases a new version of the Alliance Access interface which significantly changes the functionalities, and the exam you have taken is no longer representative. SWIFT Training will inform you in due time of the expiry of your certificate. On-site certification If you have a group of people who require training and certification on the same topic, you can choose to run the programme at your premises. 0,5 day New! SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:51 Page 77
    • 78 This certification has been designed to validate the knowledge of SWIFTNet Security Officers on SWIFT security-related matters. Candidates for this Certificate must pass an exam on the roles and responsibilities of SWIFTNet Security Officers to acquire the title ‘Certified SWIFTNet Security Officer’. Topics on which you will be certified — The Public Key Infrastructure and the way it is implemented in SWIFT — Security in the SWIFTNet environment — Management of certificates (User, SNL and web) — Concepts of Role-Based Access Control (RBAC) and Closed User Group (CUG) — The SWIFTNet Online Operations manager application — Usage of Secure Channel application: the offline handling of security requests Recommended training path If you do not have the required knowledge on the above topics, you can decide to take additional SWIFT training and consult security-related documentation. The following course and documentation will provide you with the necessary knowledge to enable you to pass the exam. Visit swift.com for more information. SWIFT Training — Managing PKI with Browse Documentation — Certificate Administration guide — SWIFTNet Online Operations Manager user guide — Secure Channel user guide Validity of your certificate This exam is based on Alliance 7.0. Your certificate will expire when SWIFT security and the tasks of SWIFTNet Security Officers change and the exam you have taken is no longer representative. SWIFT Training will inform you in due time of the expiry of your certificate. On-site certification If you have a group of people who require training and certification on the same topic, you can choose to run the programme at your premises. SWIFTNet Security Officer Using SWIFT - Certification Programme 0,5 day SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:51 Page 78
    • 79Using SWIFT - Certification Programme SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:51 Page 79
    • 80 AND NOW, IT’S UP TO YOU... You’ve reached the end of our course catalogue. And now it’s up to you! Draw up your training plan or ask our help to design your personalised training package. All year long, we add new and interesting courses to the portfolio and new sessions to the course schedule in many locations throughout the world or via the internet. To keep up to date on the latest and greatest of SWIFT Training, visit our website www.swift.com/training on a regular basis, register to the SWIFT Training newsletter or follow us on Twitter (@swiftcommunity). Don’t hesitate to contact us with your requests and ideas on swift.training@swift.com, give us a call or meet us at community events. We are looking forward to welcoming you at our courses! Best regards, The SWIFT Training team SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:51 Page 80
    • For more information about SWIFT Training please contact swift.training@swift.com or visit swift.com/training For more information about SWIFT visit swift.com To join the community debate visit swiftcommunity.net AUG13 SWIFT_Training_Catalogue_2013_EN_20130821_SWIFT_Training_Catalogue 21/08/2013 13:51 Page 82